Online User's Guide HL-L9430CDN HL-L9470CDN © 2021 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents Table of Contents Before You Use Your Machine ............................................................................................................. 1 Definitions of Notes ........................................................................................................................................ 2 Trademarks ....................................................................................................................................................
Home > Table of Contents Network ................................................................................................................................................ 67 Supported Basic Network Features ............................................................................................................. 68 Configure Network Settings .........................................................................................................................
Home > Table of Contents Configure LDAP Authentication Using Web Based Management .................................................... 156 Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) ................................................................................................................................. 157 Use Secure Function Lock 3.0 ...................................................................................................................
Home > Table of Contents Paper is Jammed in the Back of the Machine .................................................................................. 226 Paper is Jammed Inside the Machine .............................................................................................. 229 Paper is Jammed in the 2-sided Tray............................................................................................... 231 Paper is Jammed in the Mailbox Unit.....................................................
Home > Table of Contents Information Regarding Recycled Paper ........................................................................................... 337 Availability of Service Parts .............................................................................................................. 338 Chemical Substances (EU REACH)................................................................................................. 339 Accessories..................................................................
Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Trademarks • Open Source Licensing • Copyright and License • Important Notes 1
Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
Home > Before You Use Your Machine > Trademarks Trademarks Apple, App Store, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone, iPod touch, macOS and iPadOS are trademarks of Apple Inc., registered in the United States and other countries. Adobe, PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
Home > Before You Use Your Machine > Open Source Licensing Open Source Licensing This product includes open source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com.
Home > Before You Use Your Machine > Copyright and License Copyright and License ©2021 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc. Copyright 1989-2020 Datalight, Inc., All Rights Reserved. FlashFX® Copyright 1998-2020 Datalight, Inc. U.S.
Home > Before You Use Your Machine > Important Notes Important Notes • Check support.brother.com for Brother driver and software updates. • To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available. • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries.
Home > Introduction to Your Machine Introduction to Your Machine • Before Using Your Machine • Front View and Back View • Control Panel Overview • How to Navigate the Touchscreen LCD • How to Enter Text on Your Machine • Access Brother Utilities (Windows) • Input/Output Port Locations on Your Machine 7
Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • For USB or network cable users: Make sure the interface cable is physically secure. Firewall (Windows) If your computer is protected by a firewall and you are unable to network print, you may need to configure the firewall settings.
Home > Introduction to Your Machine > Front View and Back View Front View and Back View Front View 1 2 3 5 4 6 7 Back View 8 15 9 10 11 12 14 13 1. Touch panel with a tiltable touchscreen LCD 2. Face-down output tray support flap 3. Face-down output tray 4. Paper tray 5. Multi-purpose tray (MP tray) cover 6. Front cover 7. Multi-purpose tray (MP tray) 8. USB accessory port (Front) 9. Wireless module connector 10. Wireless module cover 11. 10BASE-T / 100BASE-TX / 1000BASE-T port 12. USB port 13.
Related Information • Introduction to Your Machine 10
Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview 1 5 2 4 3 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. From the Home screen, you can access the WiFi setup 1, Toner level, Settings, Functions, and Secure Print screens. The Home screen displays the machine's status when the machine is idle. When displayed, this screen indicates that your machine is ready for the next command. (Wireless Status) 1 1.
4. (Toner) Displays the remaining toner life. Press to access the [Toner] menu. 5. [Settings] Press to access the [Settings] menu. Use the Settings menu to access all of your machine's settings. If the Setting Lock is set to On, a lock icon appears on the LCD. You must unlock the machine to change any settings. 6. [Functions] Press to access the Functions screen. • [Web] Press to connect your machine to an Internet service. • [Direct Print] Press to access the Direct Print menu.
Warning icon The warning icon then press appears when there is an error or maintenance message; press to view it, and to return to Ready Mode. 2. LED Power Indicator The LED lights up depending on the machine’s power status. Power On/Off 3. . • Turn the machine on by pressing • Turn the machine off by pressing and holding down . 4. Near Field Communication (NFC) You can use card authentication by touching the IC card to the NFC Reader on the control panel. 5.
Home > Introduction to Your Machine > How to Navigate the Touchscreen LCD How to Navigate the Touchscreen LCD Press your finger on the LCD to operate it. To display and access all the options, press a or b on the LCD to scroll through them. IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine. NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.
Home > Introduction to Your Machine > How to Enter Text on Your Machine How to Enter Text on Your Machine • When you must enter text on your machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the operation you perform. • Press to cycle between letters, numbers and special characters. • Press to cycle between lowercase and uppercase letters.
Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: • (Windows 10, Windows Server 2016 and Windows Server 2019) Click • > Brother > Brother Utilities. (Windows 8.
Related Information • Introduction to Your Machine • Uninstall the Software and Drivers (Windows) 17
Home > Introduction to Your Machine > Access Brother Utilities (Windows) > Uninstall the Software and Drivers (Windows) Uninstall the Software and Drivers (Windows) 1. Do one of the following: • (Windows 10, Windows Server 2016 and Windows Server 2019) Click • > Brother > Brother Utilities. (Windows 8.
Home > Introduction to Your Machine > Input/Output Port Locations on Your Machine Input/Output Port Locations on Your Machine The input/output ports are located on the back and front of the machine. 1 2 3 4 1. USB accessory port (Front) 2. LAN port (For Network models) 3. USB port 4. USB accessory port (Rear) When connecting the USB or Ethernet cable, follow the instructions in the software/driver installer.
Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Change the Tray Size for 2‑sided Printing • Unprintable Area • Recommended Print Media • Using Special Paper 20
Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Using the Multi‑purpose Tray (MP Tray) • Clear Paper Jams 21
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray • Printing Problems 22
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Paper setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper type settings if needed, following the LCD instructions.
7. Push the support flap to open it to prevent paper from sliding off the face down output tray.
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray > Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray When you use letterhead or preprinted paper for 2-sided printing, change the machine's settings. • DO NOT load different sizes and types of paper in the paper tray at the same time.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) Load and Print Using the Multi‑purpose Tray (MP Tray) You can load thin paper, thick paper, recycled paper, bond paper, glossy paper, letterhead, coloured paper, labels, up to 100 sheets of plain paper, or up to 15 envelopes in the MP tray.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load Paper in the Multi‑purpose Tray (MP Tray) Load Paper in the Multi‑purpose Tray (MP Tray) When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer. • Plain Paper • Thin Paper • Thick Paper • Recycled Paper • Bond Paper • Glossy Paper • Letterhead • Coloured Paper 1.
4. Slide the MP tray paper guides to fit the width of the paper you are using. 5. Load paper with the printing surface face up in the MP tray. 1 • Make sure the paper is below the maximum paper mark (1). • When using glossy paper, load only one sheet at a time in the MP tray to avoid a paper jam. • When you use letterhead or preprinted paper, load the paper in the correct orientation.See Related Information: Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load Paper in the Multi‑purpose Tray (MP Tray) > Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray When you use letterhead or preprinted paper for 2-sided printing, change the machine's settings. • DO NOT load different sizes and types of paper in the paper tray at the same time.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Labels Using the MP Tray Load and Print Labels Using the MP Tray When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you print on labels.
5. Load labels with the printing surface face up in the MP tray. 1 Make sure the labels are below the maximum paper mark (1). 6. Change your print preferences in the Print screen. 7. Send your print job to the machine. 8. After the machine prints, close the back cover (the face up output tray) until it locks in the closed position.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Envelopes Using the MP Tray Load and Print Envelopes Using the MP Tray You can load up to 15 envelopes in the MP tray. Before loading, press the corners and sides of the envelopes to make them as flat as possible. When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer. 1.
5. Load envelopes with the printing surface face up in the MP tray. 1 Load up to 15 envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than 15 envelopes may cause paper jams. 6. Change your print preferences in the Print dialog box. Settings Options for Envelopes Paper Size Com-10 DL C5 Monarch Media Type Envelopes Env. Thick Env. Thin 7. Send your print job to the machine. 8.
Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Clear Paper Jams 34
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time. 1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting] > [Paper Type]. 2. Press a or b to display the paper tray options, and then press the option you want. 3.
Home > Paper Handling > Paper Settings > Change the Check Paper Setting Change the Check Paper Setting When you turn on your machine's Check Paper setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type. The default setting is On. 1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting] > [Check Paper]. 2. Press [On] or [Off]. 3. Press .
Home > Paper Handling > Change the Tray Size for 2‑sided Printing Change the Tray Size for 2‑sided Printing When you print on both sides of the paper, you must set the 2-sided tray size to the paper size. If you do not set the 2-sided tray, the paper will not feed correctly, resulting in a skewed printout or a paper jam. This feature is not available in some countries. 1. Slide the lever on the 2-sided tray to the correct paper size. (a) (b) a. A4 (for A4) b.
Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using. 1 2 4 3 Do not attempt to print into these areas; your output will not reflect anything in these areas. Usage Print Document Size Top (1) Left (2) Bottom (3) Right (4) Letter 4.2 mm 4.2 mm A4 4.2 mm 4.2 mm Legal 4.
Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table.
Home > Paper Handling > Using Special Paper Using Special Paper Always test paper samples before purchasing them to ensure desirable performance. • DO NOT use inkjet paper; it may cause a paper jam or damage your machine. • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight, and heat.
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Secure Print Using a USB Flash Drive • Print Data Directly from a USB Flash Drive • Print Duplicate Copies • Cancel a Print Job • Test Print 41
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Document (Windows) • Print Settings (Windows) • Secure Print (Windows) • Change the Default Print Settings (Windows) • Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows) • Monitor the Status of the Machine from Your Computer (Windows) 42
Home > Print > Print from Your Computer (Windows) > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray. 4. Click the Paper Size drop-down list, and then select your paper size. 5.
Related Information • Print from Your Computer (Windows) Related Topics: • Clear Paper Jams • Print Settings (Windows) 44
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Paper Size Select the paper size you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 3.
copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed. 4. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 5. Print Quality Select the print quality you want.
9. 2-sided / Booklet (available only for certain models) Select this option to print on both sides of the paper, or print a document in booklet format using 2-sided printing. 2-sided Settings button Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation. 10. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page.
Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select this option, select the paper size you want from the drop-down list. Free [25 - 400%] Select this option to enlarge or reduce the document pages manually. When you select this option, type a value into the field. 2. Reverse Print Select this option to rotate the printed image 180 degrees. 3. Use Watermark Select this option to print a logo or text on your document as a watermark.
Related Information • Print from Your Computer (Windows) Related Topics: • The Mailbox Unit • Print a Document (Windows) 49
Home > Print > Print from Your Computer (Windows) > Secure Print (Windows) Secure Print (Windows) Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on the machine's control panel. The secure data is deleted from the machine when you turn the machine off. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) Change the Default Print Settings (Windows) When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows applications, you must configure the printer driver properties. 1. Do one of the following: • For Windows 10, Windows Server 2016 and Windows Server 2019 Click > Windows System > Control Panel.
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) > Configure the Optional Tray Settings (Windows) Configure the Optional Tray Settings (Windows) Access your machine's Properties to auto-detect your machine's Optional Tray and serial number. The printer driver automatically detects the Optional Tray during the driver installation. If you added the Optional Tray after the driver installation, follow these steps: 1.
Home > Print > Print from Your Computer (Windows) > Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows) Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows) The BR-Script3 printer driver lets you print PostScript® data more clearly. Go to your model's Downloads page at support.brother.com to install the PS driver (BR-Script3 printer driver). 1. Select the print command in your application. 2.
Home > Print > Print from Your Computer (Windows) > Monitor the Status of the Machine from Your Computer (Windows) Monitor the Status of the Machine from Your Computer (Windows) The Status Monitor is a configurable software tool for monitoring the status of one or more machines, allowing you to get immediate notification of errors. Do one of the following: icon in the task tray. - Double-click the - (Windows 10, Windows Server 2016 and Windows Server 2019) Click > Brother > Brother Utilities.
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint 55
Home > Print > Print from Your Computer (Mac) > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS) • Clear Paper Jams 56
Home > Print > Secure Print Using a USB Flash Drive Secure Print Using a USB Flash Drive USB Storage Print allows you to save secure print data to the USB flash drive and print it later by entering a password on the machine's control panel. NOTE USB flash drive requirements: • Storage Size: 8 GB or more • Format: FAT32/exFAT For more information on the printer driver settings, see Related Information. 1. Connect your USB flash drive to the USB port (Rear). 2. Press . 3.
The machine prints the data and deletes the print job from the USB flash drive. IMPORTANT DO NOT remove the USB flash drive from the USB port (Rear) until the machine has finished printing.
Home > Print > Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive You can print photos directly from digital camera media or a USB flash drive. Supported file types are PDF, JPEG, TIFF, XPS, and PRN.
Home > Print > Print Data Directly from a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard. Other USB devices are not supported. Compatible USB Flash Drives USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF-8070i Transfer Protocol Bulk transfer Only Format 1 FAT12/FAT16/FAT32/exFAT Sector Size Max.
Home > Print > Print Data Directly from a USB Flash Drive > Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage • Make sure your digital camera is turned on. • Your digital camera must be switched from PictBridge mode to Mass Storage mode. IMPORTANT To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash drive to the USB direct interface.
• If you want to use the default settings, enter the number of copies, and then press [Mono Start] or [Colour Start]. 4. Select the print settings you want to change: • [Print Quality] • [Tray Use] • [Paper Type] • [Paper Size] • [Multiple Page] • [Orientation] • [2-sided] • [Collate] • [PDF Print Options] • [PDF Fit to Page] Depending on the file type, some of these settings may not appear. 5. Press [OK]. 6. Enter the number of copies you want. 7.
Home > Print > Print Data Directly from a USB Flash Drive > Create a PRN File for Direct Printing (Windows) Create a PRN File for Direct Printing (Windows) These instructions may vary depending on your print application and operating system. 1. Select the print command in your application. 2. Select your model, and then select the print to file option. 3. Complete your print operation. 4. Enter the required information to save the file.
Home > Print > Print Duplicate Copies Print Duplicate Copies Use the Carbon Copy function to make multiple copies of the same print data, as if printing on carbon paper. Send the data to individual paper trays that you loaded with different paper types or colours.
Home > Print > Cancel a Print Job Cancel a Print Job 1. Press . To cancel multiple print jobs, press and hold for four seconds.
Home > Print > Test Print Test Print If there are problems with print quality, follow these instructions to do a test print: 1. Press [Settings] > [All Settings] > [Printer] > [Print Options] > [Test Print]. 2. Press [Yes]. 3. Press .
Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features 67
Home > Network > Supported Basic Network Features Supported Basic Network Features The machine supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows 10 Windows 8.1 Windows 7 Windows Server 2019/2016/2012 R2/2012/2008 R2/2008 macOS v11 macOS v10.15.x macOS v10.14.
Home > Network > Configure Network Settings Configure Network Settings • Configure Network Details Using the Control Panel • Change Machine Settings Using Web Based Management 69
Home > Network > Configure Network Settings > Configure Network Details Using the Control Panel Configure Network Details Using the Control Panel To configure the machine for your network, use the control panel's [Network] menu selections. • For information about the network settings you can configure using the control panel, see Related Information: Settings Tables. • You can also use Web Based Management to configure and change your machine's network settings. 1.
Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • Use Wi-Fi Direct® • Enable/Disable Wireless LAN • Print the WLAN Report 71
Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network For certain models, the wireless network connection can be used only when the optional Wireless Module is installed.
Home > Network > Wireless Network Settings > Use the Wireless Network > Before Configuring Your Machine for a Wireless Network Before Configuring Your Machine for a Wireless Network NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. Before attempting to configure a wireless network, confirm the following: • If you are using an enterprise wireless network, you must know the User ID and Password.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. 1. Download the installer from your model's Downloads page at support.brother.com. 2.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. Before configuring your machine, we recommend writing down your wireless network settings.
• If you are using an authentication and encryption method that requires a Network Key, enter the Network Key you wrote down in the first step. When you have entered all the characters, press [OK]. • If your authentication method is Open System and your encryption mode is None, go to the next step. 7. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected]. Press [OK].
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed.
2 1. Press [Settings] > [All Settings] > [Network] > [WLAN(Wi-Fi)] > [WPS/PIN Code]. 2. When [Enable WLAN?] appears, press [Yes]. This will start the wireless setup wizard. To cancel, press [No]. 3. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router. 4. Using a computer connected to the network, in your browser's address bar, type the IP address of the device you are using as the Registrar. (For example: http://192.168.1.2) 5.
10. Click Close. If your wireless device is connected successfully, the machine's LCD displays [Connected]. Press [OK]. You have completed the wireless network setup. To install the drivers or your application necessary for operating your device, go to your model's Downloads page at support.brother.com.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. Before configuring your machine, we recommend writing down your wireless network settings.
Enter the WPA™ key, and then press [OK]. Your Brother machine supports the use of the first WEP key only. 9. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected]. Press [OK]. You have completed the wireless network setup. To install the drivers or your application necessary for operating your device, go to your model's Downloads page at support.brother.com.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use. • If you verify your machine using the common name of the server certificate, we recommend writing down the common name before you start configuration.
Home > Network > Wireless Network Settings > Use Wi-Fi Direct® Use Wi-Fi Direct® • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Manually • Configure Wi-Fi Direct Network Using the Push Button Method 85
Home > Network > Wireless Network Settings > Use Wi-Fi Direct® > Wi-Fi Direct Overview Wi-Fi Direct Overview NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®. It allows you to securely connect your mobile device to your machine without using a wireless router/access point. 1 2 1. Mobile device 2.
Home > Network > Wireless Network Settings > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. Configure the Wi-Fi Direct settings from the machine's control panel: When the machine receives a Wi-Fi Direct request from your mobile device, the message [Wi-Fi Direct connection request received. Press [OK] to connect.
Home > Network > Wireless Network Settings > Use Wi-Fi Direct® > Configure Wi-Fi Direct Network Using the Push Button Method Configure Wi-Fi Direct Network Using the Push Button Method NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. When the machine receives a Wi-Fi Direct request from your mobile device, the message [Wi-Fi Direct connection request received. Press [OK] to connect.] appears on the LCD. Press [OK] to connect. 1.
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. 1. Press [Settings] > [All Settings] > [Network] > [WLAN(Wi-Fi)]. 2. Press a or b to select the [WLAN Enable] option. Press [WLAN Enable]. 3. Do one of the following: • To enable Wi-Fi, select [On]. • To disable Wi-Fi, select [Off]. 4. Press .
Home > Network > Wireless Network Settings > Print the WLAN Report Print the WLAN Report NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. 1. Press [Settings] > [All Settings] > [Print Reports] > [WLAN Report]. 2. Press [Yes]. The machine will print the WLAN Report. 3. Press .
Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The WLAN (Wi-Fi) is not enabled.
Error Code Problem and Recommended Solutions TS-04 Your machine does not support the authentication and encryption methods used by the selected wireless router/access point. For infrastructure mode (Most common) Change the authentication and encryption methods of the wireless router/access point.
Error Code Problem and Recommended Solutions TS-08 Two or more wireless routers or access points that have WPS enabled are detected. Check the following points and try again: • Make sure that only one wireless router/access point within range has WPS enabled, and then try to connect again. • Try to connect again after a few minutes to avoid interference from other access points/ routers.
Home > Network > Network Features Network Features • Print the Network Configuration Report • Synchronise Time with the SNTP Server Using Web Based Management • Gigabit Ethernet (Wired Network Only) • Reset the Network Settings to the Factory Settings 94
Home > Network > Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where "xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.
Home > Network > Network Features > Synchronise Time with the SNTP Server Using Web Based Management Synchronise Time with the SNTP Server Using Web Based Management The Simple Network Time Protocol (SNTP) is used to synchronise the time used by the machine for authentication with the SNTP time server. You can automatically or manually synchronise the machine's time with the Coordinated Universal Time (UTC) provided by the SNTP time server.
Home > Network > Network Features > Synchronise Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Configure date and time to synchronise the time used by the machine with the SNTP time server. This feature is not available in some countries. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Network > Network Features > Synchronise Time with the SNTP Server Using Web Based Management > Configure the SNTP Protocol Using Web Based Management Configure the SNTP Protocol Using Web Based Management Configure the SNTP protocol to synchronise the time the machine uses for authentication with the time kept by the SNTP time server. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Network > Network Features > Gigabit Ethernet (Wired Network Only) Gigabit Ethernet (Wired Network Only) Your machine supports 1000BASE-T Gigabit Ethernet. To connect to a 1000BASE-T Gigabit Ethernet Network, you must set the machine’s Ethernet link mode to Auto from the machine’s control panel or Web Based Management (web browser). Use a Category 5e (or greater) network cable.
Home > Network > Network Features > Gigabit Ethernet (Wired Network Only) > Configure the Gigabit Ethernet Settings Using Web Based Management Configure the Gigabit Ethernet Settings Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If required, type the password in the Login field, and then click Login.
Home > Network > Network Features > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings You can use your machine's control panel to reset the machine's network settings to its default factory settings. This resets all information, such as the password and IP address. • This feature restores all network settings to the factory settings. • You can also reset the print server to its factory settings using Web Based Management. 1.
Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use SNMPv3 • Use IPsec • Use IEEE 802.1x Authentication for a Wired or a Wireless Network • Use Active Directory Authentication • Use LDAP Authentication • Use Secure Function Lock 3.
Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine. We recommend disabling the Telnet, FTP server, and TFTP protocols. Accessing the machine using these protocols is not secure.
Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate.
Home > Security > Configure Certificates for Device Security > Supported Security Certificate Features Supported Security Certificate Features Your machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: • SSL/TLS communication • SSL communication for SMTP • IEEE 802.
Home > Security > Configure Certificates for Device Security > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a Certificate Authority (CA). Option 1 Self-Signed Certificate 1. Create a self-signed certificate using Web Based Management. 2. Install the self-signed certificate on your computer.
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate. We recommend installing a Root Certificate from the CA on your computer before creating the CSR. 1. Start your web browser. 2.
10. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template.
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine. When you want to create another CSR, make sure that the certificate is installed before creating another CSR.
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export, and store CA certificates on your Brother machine.
Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
Home > Security > Configure Certificates for Device Security > Manage Multiple Certificates Manage Multiple Certificates The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates.
Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS • Send an Email Securely 119
Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it. SSL/TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls.
Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely. For example, an HR department in a large company may be printing wage slips on a regular basis.
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows users with Administrator Rights • Configure Certificates for Device Security 123
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, use Web Based Management with the HTTPS protocol. • To use HTTPS protocol, HTTPS must be enabled on your machine. The HTTPS protocol is enabled by default. • You can change the HTTPS protocol settings using Web Based Management. 1. Start your web browser. 2.
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates. 1.
6. Click Certificate error, and then click View certificates. 7. Click Install Certificate.... 8. When the Certificate Import Wizard appears, click Next. 9. Select Place all certificates in the following store, and then click Browse.... 10. Select Trusted Root Certification Authorities, and then click OK. 11. Click Next. 12. Click Finish. 13. Click Yes, if the fingerprint (thumbprint) is correct. 14. Click OK.
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Configure Certificates for Device Security 128
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Use SNMPv3 Use SNMPv3 • Manage Your Network Machine Securely Using SNMPv3 130
Home > Security > Use SNMPv3 > Manage Your Network Machine Securely Using SNMPv3 Manage Your Network Machine Securely Using SNMPv3 The Simple Network Management Protocol version 3 (SNMPv3) provides user authentication and data encryption to manage network devices securely. 1. Start your web browser. 2. Type "https://Common Name" in your browser's address bar (where "Common Name" is the Common Name that you assigned to the certificate; this could be your IP address, node name, or domain name). 3.
Home > Security > Use IPsec Use IPsec • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management • Configure an IPsec Template Using Web Based Management 132
Home > Security > Use IPsec > Introduction to IPsec Introduction to IPsec IPsec (Internet Protocol Security) is a security protocol that uses an optional Internet Protocol function to prevent data manipulation and ensure the confidentiality of data transmitted as IP packets. IPsec encrypts data carried over the network, such as print data sent from computers to a printer.
Home > Security > Use IPsec > Configure IPsec Using Web Based Management Configure IPsec Using Web Based Management The IPsec connection conditions comprise two Template types: Address and IPsec. You can configure up to 10 connection conditions. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If required, type the password in the Login field, and then click Login.
Home > Security > Use IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If required, type the password in the Login field, and then click Login.
Option Description Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. 8. Click Submit. When you change the settings for the template currently in use, restart your machine to activate the configuration.
Home > Security > Use IPsec > Configure an IPsec Template Using Web Based Management Configure an IPsec Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If required, type the password in the Login field, and then click Login.
Home > Security > Use IPsec > Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv1 High Security or IKEv1 Medium Security. The setting items are different depending on the selected template.
Option Description • SA Lifetime Specify the IKE SA lifetime. Type the time (seconds) and number of kilobytes (KByte). • Encapsulation Mode Select Transport or Tunnel. • Remote Router IP-Address Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected.
Home > Security > Use IPsec > Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv2 High Security, or IKEv2 Medium Security. The setting items are different depending on the selected template.
Option Description SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established.
Option Description You can select only the certificates that were created using the Certificate page of Web Based Management's Security configuration screen.
Home > Security > Use IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom. Internet Key Exchange (IKE) IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec.
Option Description These settings are necessary when Custom is selected for Use Prefixed Template, and Manual is selected for Internet Key Exchange (IKE). Enter the In/Out values. (3-10 characters) Encapsulating Security • Protocol Select ESP or AH. • - ESP is a protocol for carrying out encrypted communication using IPsec. ESP encrypts the payload (communicated contents) and adds additional information. The IP packet comprises the header and the encrypted payload, which follows the header.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser) • IEEE 802.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > What Is IEEE 802.1x Authentication? What Is IEEE 802.1x Authentication? IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or hub.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser) • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration.
• To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate installed (shown with certificate name) for verification from the Client Certificate drop-down list. • If you select EAP-FAST, PEAP, EAP-TTLS, or EAP-TLS authentication, select the verification method from the Server Certificate Verification drop-down list.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > IEEE 802.1x Authentication Methods IEEE 802.1x Authentication Methods EAP-FAST Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process.
Home > Security > Use Active Directory Authentication Use Active Directory Authentication • Introduction to Active Directory Authentication • Configure Active Directory Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication) 150
Home > Security > Use Active Directory Authentication > Introduction to Active Directory Authentication Introduction to Active Directory Authentication Active Directory Authentication restricts the use of your machine. If Active Directory Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
Home > Security > Use Active Directory Authentication > Configure Active Directory Authentication Using Web Based Management Configure Active Directory Authentication Using Web Based Management Active Directory authentication supports Kerberos authentication and NTLMv2 authentication. You must configure the SNTP protocol (network time server) and DNS server configuration for authentication. 1. Start your web browser. 2.
Home > Security > Use Active Directory Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication) When Active Directory Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel. 1. On the machine's control panel, enter your User ID. 2. Press [OK]. 3.
Home > Security > Use LDAP Authentication Use LDAP Authentication • Introduction to LDAP Authentication • Configure LDAP Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) 154
Home > Security > Use LDAP Authentication > Introduction to LDAP Authentication Introduction to LDAP Authentication LDAP Authentication restricts the use of your machine. If LDAP Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password. LDAP Authentication offers the following feature: Stores incoming print data You can change the LDAP Authentication settings using Web Based Management.
Home > Security > Use LDAP Authentication > Configure LDAP Authentication Using Web Based Management Configure LDAP Authentication Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If required, type the password in the Login field, and then click Login.
Home > Security > Use LDAP Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) When LDAP Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel. 1. On the machine's control panel, enter your User ID and Password. 2. Press [OK]. 3.
Home > Security > Use Secure Function Lock 3.0 Use Secure Function Lock 3.0 Secure Function Lock 3.0 increases security by restricting the functions available on your machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management • Configure Public Mode for Secure Function Lock 3.0 • Additional Secure Function Lock 3.
Home > Security > Use Secure Function Lock 3.0 > Before Using Secure Function Lock 3.0 Before Using Secure Function Lock 3.0 Use Secure Function Lock to configure passwords, set specific user page limits, and grant access to some or all of the functions listed here. You can configure and change the following Secure Function Lock 3.0 settings using Web Based Management: • Print Print includes print jobs sent via AirPrint, Brother iPrint&Scan, and Brother Mobile Connect.
Home > Security > Use Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If required, type the password in the Login field, and then click Login.
Home > Security > Use Secure Function Lock 3.0 > Configure Public Mode for Secure Function Lock 3.0 Configure Public Mode for Secure Function Lock 3.0 Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users. Public users will not need to enter a password to access the features made available through Public Mode settings. Public Mode includes print jobs sent via Brother iPrint&Scan and Brother Mobile Connect. 1. Start your web browser. 2.
Home > Security > Use Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current and last page counter including User List / Restricted Functions information as a CSV file.
Home > Security > Use Secure Function Lock 3.0 > Register a new ID Card Using the Machine's Control Panel Register a new ID Card Using the Machine's Control Panel 1. Touch the Near-Field Communication (NFC) symbol on the machine's control panel with a registered Integrated Circuit Card (IC Card). 2. Press your login name. 3. Press [Register Card]. 4. Touch a new IC Card to the NFC symbol. 5. Press [OK]. The new IC Card's number is then registered to the machine.
Home > Security > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS 164
Home > Security > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3.
Home > Security > Send an Email Securely > Send an Email with User Authentication Send an Email with User Authentication Your machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports. We recommend using Web Based Management to configure the SMTP authentication.
Home > Security > Send an Email Securely > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your machine supports SSL/TLS communication methods. To use an email server that is using SSL/TLS communication, you must configure the following settings. We recommend using Web Based Management to configure SSL/TLS. Verify Server Certificate Under SSL/TLS, if you choose SSL or TLS, the Verify Server Certificate checkbox will be selected automatically.
Home > Security > Store Print Log to Network Store Print Log to Network • Store Print Log to Network Overview • Configure the Store Print Log to Network Settings Using Web Based Management • Use the Store Print Log to Network's Error Detection Setting 168
Home > Security > Store Print Log to Network > Store Print Log to Network Overview Store Print Log to Network Overview The Store Print Log to Network feature allows you to save the print log file from your machine to a network server using the Common Internet File System (CIFS) protocol. You can record the ID, type of print job, job name, user name, date, time and the number of printed pages for every print job.
Home > Security > Store Print Log to Network > Configure the Store Print Log to Network Settings Using Web Based Management Configure the Store Print Log to Network Settings Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If required, type the password in the Login field, and then click Login.
Option Description Error Detection Setting Choose what action should be taken when the Print Log cannot be stored to the server due to a network error. 7. In the Connection Status field, confirm the last log status. You can also confirm the error status on the LCD of your machine. 8. Click Submit to display the Test Print Log to Network page. To test your settings, click Yes and then go to the next step. To skip the test, click No. Your settings will be submitted automatically. 9.
Home > Security > Store Print Log to Network > Use the Store Print Log to Network's Error Detection Setting Use the Store Print Log to Network's Error Detection Setting Use Error Detection Settings to determine the action that is taken when the print log cannot be stored to the server due to a network error. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3.
Home > Security > Lock the Machine Settings from the Control Panel Lock the Machine Settings from the Control Panel Before turning on the machine's Setting Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service.
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password.
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password 1. Press [Settings] > [All Settings] > [General Setup] > [Setting Lock]. 2. Enter a four-digit number for the password. 3. Press [OK]. 4. When the LCD displays [Verify], re-enter the new password. 5. Press [OK]. 6. Press .
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password 1. Press [Settings] > [All Settings] > [General Setup] > [Setting Lock] > [Set Password]. 2. Enter the current four-digit password. 3. Press [OK]. 4. Enter a new four-digit password. 5. Press [OK]. 6. When the LCD displays [Verify], re-enter the new password. 7. Press [OK]. 8. Press .
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Turn Setting Lock On Turn Setting Lock On 1. Press [Settings] > [All Settings] > [General Setup] > [Setting Lock] > [Lock Off⇒On]. 2. Enter the current four-digit password. 3. Press [OK].
Home > Administrator Administrator • Network Features • Security Features • Brother Management Tools 178
Home > Administrator > Network Features Network Features • Change Machine Settings Using Web Based Management • Print the Network Configuration Report • Synchronise Time with the SNTP Server Using Web Based Management • Store Print Log to Network 179
Home > Administrator > Security Features Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Home > Administrator > Security Features > Network Security Network Security • Disable Unnecessary Protocols • Configure Certificates for Device Security • Use SSL/TLS • Use SNMPv3 • Use IPsec • Use IEEE 802.
Home > Administrator > Security Features > Network Security > Disable Unnecessary Protocols Disable Unnecessary Protocols 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If required, type the password in the Login field, and then click Login. The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd". 4.
Home > Administrator > Security Features > User Authentication User Authentication • Use Active Directory Authentication • Use LDAP Authentication • Use Secure Function Lock 3.
Home > Administrator > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com to download the tools.
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • AirPrint • Mopria® Print Service • Brother Mobile Connect • Register an External IC Card Reader 185
Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Set Up Brother Web Connect • Download and Print Documents Using Brother Web Connect 186
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview Brother Web Connect Overview Certain websites provide services that allow users to upload and view images and files on the websites. Your Brother machine can download and print images that are already uploaded to these services. 1. Printing 2. Photos, images, documents, and other files 3.
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server information must be configured on the machine: • Proxy server address • Port number • User Name • Password 1.
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: • Proxy server address • Port number • User Name • Password We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 12/13 for Mac, Chrome for Android (
Home > Mobile/Web Connect > Brother Web Connect > Online Services Used with Brother Web Connect Online Services Used with Brother Web Connect Use Brother Web Connect to access services from your Brother machine: To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account. If you already have an account, there is no need to create an additional account.
Related Information • Brother Web Connect 191
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect 192
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure: Step 1: Create an account with the service you want to use. Access the service's website using a computer and create an account. (If you already have an account, there is no need to create an additional account.) 1. User registration 2. Web Service 3.
Related Information • Set Up Brother Web Connect 194
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Create an Account for Each Online Service Before Using Brother Web Connect Create an Account for Each Online Service Before Using Brother Web Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Register an Account on Your Brother Machine for Brother Web Connect Register an Account on Your Brother Machine for Brother Web Connect You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want. • You must apply for Brother Web Connect access to register an account on your machine.
Related Information • Set Up Brother Web Connect Related Topics: • Apply for Brother Web Connect Access 198
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect Download and Print Documents Using Brother Web Connect Documents that have been uploaded to your account can be downloaded directly to your machine and printed. Documents that other users have uploaded to their own accounts for sharing can also be downloaded to your machine and printed, as long as you have viewing privileges for those documents.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Using Web Services Download and Print Using Web Services 1. Press [Functions] > [Web]. • If information regarding the Internet connection appears on the machine’s LCD, read the information and press [OK]. If you want to display this information again, press [Yes]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD.
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint 201
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages, and documents from your iPad, iPhone, iPod touch, and Mac computer without the need to install a driver. For more information, visit Apple’s website.
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left. The Add screen appears. 4. Select your machine, and then select AirPrint from the Use pop-up menu. 5. Click Add.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS) • Clear Paper Jams 204
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your machine is turned on. 2. Load the paper in the paper tray and change the paper tray settings on your machine, if necessary. 3. Use Safari to open the page that you want to print. 4. Tap or . 5. Tap Print. 6. Make sure your machine is selected. 7.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1. Make sure your machine is turned on. 2. Load the paper in the paper tray and change the paper tray settings on your machine, if necessary. 3.
Home > Mobile/Web Connect > Mopria® Print Service Mopria® Print Service Mopria® Print Service is a print feature on Android™ mobile devices developed by the Mopria® Alliance. With this service, you can connect to the same network as your machine and print without additional setup. 2 1 1. Android™ 3 Mobile Device 2. Wi-Fi® Connection 3. Your Machine You must download the Mopria® Print Service from Google Play™ and install it on your Android™ device.
Home > Mobile/Web Connect > Brother Mobile Connect Brother Mobile Connect Use Brother Mobile Connect to print from your mobile device. • For Android™ devices: Brother Mobile Connect allows you to use your Brother machine's features directly from your Android™ device. Download and install Brother Mobile Connect from Google Play™.
Home > Mobile/Web Connect > Register an External IC Card Reader Register an External IC Card Reader When you connect an external IC card reader, use Web Based Management to register the card reader. Your machine supports HID class driver supported external IC card readers. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3.
Home > Brother iPrint&Scan Brother iPrint&Scan • Brother iPrint&Scan Overview for Windows and Mac 210
Home > Brother iPrint&Scan > Brother iPrint&Scan Overview for Windows and Mac Brother iPrint&Scan Overview for Windows and Mac Use Brother iPrint&Scan for Windows and Mac to print from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application. • For Windows Go to your model's Downloads page at support.brother.com to download the latest application.
Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Brother customer service or your local Brother dealer. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. If you need additional help, visit support.brother.com.
Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown in the table. Follow the instructions in the Action column to solve the error and remove the message.
Error Message Cause Action Cover is Open The front cover is not completely closed. Open and then firmly close the front cover of the machine. Cover is Open The fuser cover is not completely closed. Close the fuser cover located under the back cover of the machine. Cover is Open The Mailbox (optional) back cover Close the Mailbox (optional) back cover. is not completely closed. Drum ! The corona wires on the drum unit Clean the corona wires on the drum unit. must be cleaned.
Error Message Cause Action Media Type Mismatch The media type specified in the printer driver differs from the paper type specified in the machine's menu. Load the correct type of paper in the tray indicated on the LCD, and then select the correct media type in the Paper Type setting on the machine. No 2-sided Tray The 2-sided tray is not installed or Reinstall the 2-sided tray. not installed correctly. No Belt The belt unit is not installed or not installed correctly. Reinstall the belt unit.
Error Message Cause Action No Tray1 The paper tray is not installed or not installed correctly. Reinstall the paper tray indicated on the LCD. No Waste Toner The waste toner box is not installed or not installed correctly. Reinstall the waste toner box. Out of Memory The machine’s memory is full. Press Output Tray Full The output paper tray is full. Remove printed paper from the output tray indicated on the LCD. Paper Low The paper tray is nearly empty.
Error Message Cause Action Size Error 2-sided The paper size specified in the Press (if required). machine's paper size setting is not Load the correct size of paper in the tray and available for automatic 2-sided set the tray for that paper size. printing. The paper in the tray is not the correct size and is not available for automatic 2-sided printing. Choose a paper size supported by 2-sided printing. Size Mismatch The paper in the tray is not the correct size.
Error Message Cause Action Unusable Device An unsupported USB device has been connected to the USB host connector. Unplug the device from the USB host connector. A defective USB device or a high power consumption USB device has been connected to the USB direct interface. • Unplug the device from the USB direct interface. • Press and hold to turn the machine off, and then turn it on again.
Home > Troubleshooting > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your machine displays an error message if an error occurs. The most common error messages are shown in the table. You can correct most errors yourself. If, after reading this table, you still need help, see the latest troubleshooting tips at support.brother.com.
Error Messages Cause Action Error Messages Cause Action Server Error 01 The machine's authentication information (needed to access the service) has expired or is invalid. Apply for Brother Web Connect access again to receive a new temporary ID, and then use the new ID to register the account to the machine. There is a problem with the service and it cannot be used now. Wait and try again. If you get the message again, access the service from a computer to confirm if it is unavailable.
Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Home > Troubleshooting > Paper Jams > Clear Paper Jams Clear Paper Jams If paper is jammed or multiple sheets of paper are fed together frequently, do the following: • Clean the paper pick-up rollers and the separator pad of paper trays. See Related Information: Clean the Paper Pick-up Rollers. • Load paper correctly in the tray. See Related Information: Load Paper. • Set the correct paper size and paper type on your machine. See Related Information: Paper Settings.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the MP tray Paper is Jammed in the MP tray If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's MP tray, follow these steps: 1. Remove the paper from the MP tray. 2. Slowly remove any jammed paper from in and around the MP tray. 3. Fan the paper stack, and then put it back in the MP tray. 4.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1. Pull the paper tray completely out of the machine. 2. Slowly pull out the jammed paper. Pulling the jammed paper downwards using both hands allows you to remove the paper more easily. 3.
5. Put the paper tray firmly back in the machine.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back of the machine (Jam Rear), do the following: This procedure intentionally includes the opening and closing procedure of all related parts to paper jams in the back of the machine.
4. Use both hands to gently pull the jammed paper out of the machine. 5. Pull the tabs labeled "2" at the left and right sides towards you to release the Rear Cover 2 (available only for certain models). WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 6. Use both hands to gently pull the jammed paper out of the machine.
7. Close the cover 2. Make sure the tabs labeled "2" at the left and right sides lock into place (available only for certain models). 8. Close the fuser cover. Make sure the tabs labeled "1" at the left and right sides lock into place. 9. Close the back cover until it locks in the closed position.
Home > Troubleshooting > Paper Jams > Paper is Jammed Inside the Machine Paper is Jammed Inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1. Press the front cover release button and open the front cover. 2. Hold the drum unit's green labeled handle. Pull the drum unit out of the machine until it stops.
4. Slowly remove the jammed paper. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 5. Gently slide the drum unit into the machine until it stops. 6. Using the green labeled handle, push the drum unit back into the machine until it locks in place. 7. Close the machine's front cover.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps: 1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. 2. Pull the paper tray completely out of the machine. 3. At the back of the machine, pull the 2‑sided tray completely out of the machine. 4.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Mailbox Unit Paper is Jammed in the Mailbox Unit If the machine's control panel or the Status Monitor indicates that there is a jam in the Mailbox unit, follow these steps: 1. Slowly remove the jammed paper out of the Mailbox bin indicated on the LCD. 2. If the error continues, open the Mailbox's back cover. 3. Slowly remove the jammed paper out of the Mailbox unit. 4. Close the Mailbox's back cover until it locks in the closed position.
Related Information • Paper Jams 233
Home > Troubleshooting > Printing Problems Printing Problems If, after reading this table, you still need help, see the latest troubleshooting tips at support.brother.com. Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press , and then send the print data again. Check that the correct printer driver has been installed and selected. Check to see if the Status Monitor or the machine's control panel displays an error status.
Difficulties Suggestions The machine is not printing or has stopped printing. Cancel the print job and clear it from the machine's memory. The printout may be incomplete. Send the print data again. See Related Information:Cancel a Print Job. The headers or footers appear when the document displays on the screen but they do not show up when it is printed. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
Related Topics: • Monitor the Status of the Machine from Your Computer (Windows) • Cancel a Print Job • Load and Print Using the Paper Tray • Clean the Paper Pick-up Rollers • Load and Print Using the Multi‑purpose Tray (MP Tray) 236
Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
Examples of poor print quality Recommendation Vertical white streaks or bands appear on the page • ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Examples of poor print quality Recommendation • ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. If the problem is not solved after printing a few pages, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Clean the drum unit.
Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Examples of poor print quality Recommendation Toner smears easily • Select Reduce Paper Curl mode in the printer driver. If the problem is not solved, select Plain Paper in the media type setting. • If you are printing an envelope, select Env. Thin in the Media Type Setting of the printer driver. • If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray.
Home > Troubleshooting > Network Problems Network Problems • Error Messages • Use the Network Connection Repair Tool (Windows) • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network 242
Home > Troubleshooting > Network Problems > Error Messages Error Messages The most common error messages are shown in the table. Error Messages Cause Action The maximum number of devices are already connected using Wi-Fi Direct. Press [OK]. Four mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner. After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again.
Error Messages Cause Action Server timeout, contact your administrator. The Brother machine cannot connect to the server for the Store Print Log to Network feature. • Make sure your server address is correct. • Make sure your server is connected to the network. • Make sure the machine is connected to the network. Server Timeout The Brother machine cannot connect to the LDAP server. • Make sure your server address is correct. • Make sure your server is connected to the network.
Home > Troubleshooting > Network Problems > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure your machine is turned on and is connected to the same network as your computer. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2.
Home > Troubleshooting > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings from Your Computer 246
Home > Troubleshooting > Network Problems > If You Are Having Difficulty with Your Machine's Network If You Are Having Difficulty with Your Machine's Network If you think there is a problem with your machine's network environment, check the following topics. You can correct most problems yourself. If you need additional help, visit support.brother.com and click the FAQs & Troubleshooting page.
Home > Troubleshooting > Network Problems > If You Are Having Difficulty with Your Machine's Network > I Cannot Complete the Wireless Network Setup Configuration I Cannot Complete the Wireless Network Setup Configuration NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. Turn your wireless router off and back on. Then, try to configure the wireless settings again.
Cause Action There are some obstructions Move your Brother machine to an obstruction-free area. (walls or furniture, for example) between your machine and the mobile device. Interface Wi-Fi Direct There is a wireless computer, Bluetooth®supported device, microwave oven, or digital cordless phone near the Brother machine or the mobile device. Move other devices away from the Brother machine or the mobile device.
Home > Troubleshooting > Network Problems > If You Are Having Difficulty with Your Machine's Network > My Machine Cannot Print over the Network My Machine Cannot Print over the Network NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. Cause Action Interface Your security software blocks your machine's access to the network.
If you have checked and tried all of the above, but your machine still cannot print, uninstall the driver (Windows) and reinstall it.
Home > Troubleshooting > Network Problems > If You Are Having Difficulty with Your Machine's Network > I Want to Check that My Network Devices are Working Correctly I Want to Check that My Network Devices are Working Correctly NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed.
• Use the Network Connection Repair Tool (Windows) • My Machine Cannot Print over the Network 253
Home > Troubleshooting > AirPrint Problems AirPrint Problems NOTE For certain models, the wireless network connection can be used only when the optional Wireless Module is installed. Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Make sure your machine and your mobile device or Mac are connected to the same network. Move the mobile device closer to the wireless access point/router, or to your machine. I cannot print.
Home > Troubleshooting > Other Problems Other Problems Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Unplug the power cord. Wait for ten minutes, then plug in the power cord and press to turn on the machine. If the problem is not solved and you are using a power breaker, disconnect it to make sure it is not the problem.
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's serial number and firmware version. 1. Press [Settings] > [All Settings] > [Machine Information]. 2. Press one of the following options: Option Description Serial No. Check your machine's serial number. Firmware Version Check your machine's firmware version. Firmware Update Update your machine to the latest firmware.
Home > Troubleshooting > Reset Functions Reset Functions • Machine Reset • Network Reset • Factory Reset 257
Home > Troubleshooting > Reset Functions > Machine Reset Machine Reset Use the Machine Reset function to reset the machine's settings to the factory settings. The network settings and the security settings will not be reset by the Machine Reset function. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset] > [Machine Reset]. 2. You will be asked to reboot the machine. Press the option in the table to reboot the machine or to exit the process.
Home > Troubleshooting > Reset Functions > Network Reset Network Reset Use the Network Reset function to restore the machine's network settings, such as password and IP address, back to the factory settings. Unplug all the interface cables before you perform a Network Reset. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset] > [Network Reset]. 2. You will be asked to reboot the machine. Press the option in the table to reboot the machine or to exit the process.
Home > Troubleshooting > Reset Functions > Factory Reset Factory Reset Use the Factory Reset function to restore all settings back to the factory settings. Unplug all the interface cables before you perform a Factory Reset. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset] > [Factory Reset]. 2. You will be asked to reboot the machine. Press the option in the table to reboot the machine or to exit the process. Option Description Press Yes for 2 seconds Reboot the machine.
Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Correct the Colour Printing • Check the Remaining Part Life • Pack and Ship Your Machine • Replace Periodic Maintenance Parts 261
Home > Routine Maintenance > Replace Supplies Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over. Using non-Brother supplies may affect the print quality, hardware performance, machine reliability, and may void the machine's warranty. The toner cartridge and drum unit are two separate supplies. Make sure both are installed as an assembly. The model name of supplies may vary depending on the country.
Waste Toner Box NOTE • Be sure to seal the used supplies tightly in a bag so that toner powder does not spill out of the cartridge. • Visit www.brother.com/original for instructions on how to return your used supplies to the Brother collection and recycling program. If your local Brother office does not have the collection program yet, or you choose not to return your used supply, discard the used supply according to local regulations, keeping it separate from domestic waste.
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and open the front cover. 3. Hold the drum unit's green labeled handle. Pull the drum unit out of the machine until it stops.
5. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Repeat this for all the corona wires. 1 To avoid poor print quality, be sure to lock the green tab into the home position (1), flush left with the left side of the drum. 6. Unpack the new toner cartridge. 7. Remove the protective materials. 8. Insert the toner cartridge into the drum unit.
9. Using the green labeled handle, push the drum unit back into the machine until it locks in place. 10. Close the machine's front cover. • After replacing a toner cartridge, DO NOT turn the machine off or open the front cover until the machine's display returns to Ready Mode. • The toner cartridge that comes with your Brother machine is an Inbox toner cartridge. • We recommend keeping a new toner cartridge ready for use when you see the Toner Low warning.
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and open the front cover. 3. Hold the drum unit's green labeled handle. Pull the drum unit out of the machine until it stops.
6. Remove the protective cover. 7. Hold the handle of the toner cartridge and pull the toner cartridge up and out of the drum unit. Repeat this for all toner cartridges. 8. Reinsert the toner cartridge into the new drum unit. Make sure that you match the toner cartridge colour to the same colour label on the drum unit. Repeat this for all toner cartridges. K C M Y • K: Black • C: Cyan • M: Magenta • Y: Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
9. Gently slide the drum unit into the machine until it stops. 10. Using the green labeled handle, push the drum unit back into the machine until it locks in place. 11. Close the machine's front cover. NOTE • Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner, and other materials in the paper path. In designing this product, Brother decided to use the number of rotations of the drum as a reasonable determinant of the drum life.
Home > Routine Maintenance > Replace Supplies > Replace the Belt Unit Replace the Belt Unit Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and open the front cover. 3. Hold the drum unit's green labeled handle. Pull the drum unit out of the machine until it stops.
5. Push down the belt unit release lever to lift the belt unit up. 6. Hold the handle of the belt unit with both hands and lift the belt unit up, then pull it out. 7. Unpack the new belt unit and install it in the machine. Make sure the belt unit is level and fits firmly into place until the belt unit release lever is secured. 8. Gently slide the drum unit into the machine until it stops. 9. Using the green labeled handle, push the drum unit back into the machine until it locks in place.
10. Close the machine's front cover.
Home > Routine Maintenance > Replace Supplies > Replace the Waste Toner Box Replace the Waste Toner Box Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and open the front cover. 3. Hold the drum unit's green labeled handle. Pull the drum unit out of the machine until it stops.
5. Push down the belt unit release lever to lift the belt unit up. 6. Hold the handle of the belt unit with both hands and lift the belt unit up, then pull it out. 7. Remove the two pieces of orange packing material and discard them. This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment. 8.
9. Unpack the new waste toner box and install the new waste toner box in the machine using the green handle. Make sure the waste toner box is level and fits firmly into place. 10. Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place, and the belt unit release lever is secured. 11. Gently slide the drum unit into the machine until it stops. 12. Using the green labeled handle, push the drum unit back into the machine until it locks in place. 13.
Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Belt Unit Waste Toner Box • DO NOT turn the waste toner box upside down, otherwise the toner may spill out. • DO NOT touch the IC chip surface of the toner cartridge and the belt unit. Contamination and damage may interfere with the detection of each unit.
Home > Routine Maintenance > Clean the Machine > Clean the Laser Scanner Windows Clean the Laser Scanner Windows Before starting the cleaning procedure, see Related Information: Clean the Machine. 1. Press and hold to turn the machine off. 2. Press the front cover release button and open the front cover. 3. Hold the drum unit's green labeled handle. Pull the drum unit out of the machine until it stops.
5. Wipe the four laser scanner windows (1) with a dry, soft, lint-free cloth. 1 6. Gently slide the drum unit into the machine until it stops. 7. Using the green labeled handle, push the drum unit back into the machine until it locks in place. 8. Close the machine's front cover. 9. Press to turn the machine on.
Home > Routine Maintenance > Clean the Machine > Clean the Touchscreen LCD Clean the Touchscreen LCD Before starting the cleaning procedure, see Related Information: Clean the Machine. IMPORTANT DO NOT use any type of liquid cleaners (including ethanol). 1. Press and hold to turn the machine off. 2. Clean the touchscreen with a dry, soft lint-free cloth. 3. Press to turn the machine on.
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wires Clean the Corona Wires Before starting the cleaning procedure, see Related Information: Clean the Machine. 1. Press the front cover release button and open the front cover. 2. Hold the drum unit's green labeled handle. Pull the drum unit out of the machine until it stops.
To avoid poor print quality, be sure to lock the green tab into the home position (1), flush left with the left side of the drum. 5. Insert the toner cartridge into the drum unit. Make sure that you match the toner cartridge colour to the same colour label on the drum unit. Repeat this for all toner cartridges. K C M Y • K: Black • C: Cyan • M: Magenta • Y: Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 6.
Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Clean the Drum Unit • If your printout has black or white dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. • Before starting the cleaning procedure, see Related Information: Clean the Machine. 1. Make sure the machine is in Ready Mode. 2. Press [Settings] > [All Settings] > [Print Reports] > [Drum Dot Print]. 3. Press [Yes].
9. Hold the handle of the toner cartridge and pull the toner cartridge up and out of the drum unit. Repeat this for all toner cartridges. 10. Turn the drum unit over by holding the green labeled handles. Make sure that the drum unit gears (1) are on the right side. 1 11. Use the column numbers next to the drum roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the cyan drum.
12. Hold the drum unit frame with both hands, place your thumb on the drum unit gear, and roll the drum towards you by hand while looking at the surface of the suspected area. To avoid print quality problems, DO NOT touch any surface of the drum rollers except the drum unit gear. 13. Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off. NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 14.
16. Gently slide the drum unit into the machine until it stops. 17. Using the green labeled handle, push the drum unit back into the machine until it locks in place. 18. Close the machine's front cover. 19. Press to turn the machine on.
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. Before starting the cleaning procedure, see Related Information: Clean the Machine. If you have paper feed problems, clean the pick-up rollers as follows: 1. Press and hold to turn the machine off. 2. Pull the paper tray completely out of the machine. 3.
Home > Routine Maintenance > Correct the Colour Printing Correct the Colour Printing If the colour print quality is poor, calibrate the output density of each colour and then perform the colour alignment. To perform the calibrations of each colour's output density and colour alignment in sequence, set the Auto Correction function to On. 1. Press [Toner] > [Colour Correction] > [Correction Start]. 2. Press [Yes]. The colour correction starts automatically and will take a few minutes. 3. Press .
Home > Routine Maintenance > Correct the Colour Printing > Set the Auto Correction Function Set the Auto Correction Function If you want the machine to always perform the Colour alignment after calibrating the colours, activate the Auto Correction function. 1. Press [Settings] > [All Settings] > [Printer] > [Colour Correction] > [Auto Correction] > [On]. 2. Press .
Home > Routine Maintenance > Correct the Colour Printing > Reset the Machine's Colour Correction Settings Reset the Machine's Colour Correction Settings If the output colour differs from what you see on your screen, try resetting your machine's colour correction settings. 1. Press [Toner] > [Colour Correction] > [Reset]. 2. Press [Yes]. 3. Press .
Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life 1. Press [Settings] > [All Settings] > [Machine Information] > [Parts Life]. 2. Press a or b to display the machine parts, and then press the machine part you want to check. The LCD displays the approximate remaining part life. 3. Press . To display the approximate remaining life of toner cartridges, press [Toner] > [Toner Life].
Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine WARNING • This product is heavy and weighs more than 28.7kg. To prevent possible injuries, at least two people should lift the product by holding it at the front and back. • When you move the machine, carry the machine as shown in the illustration. • If the machine has the Optional Tray(s) installed, remove the Optional Tray(s) BEFORE moving the machine.
5. Close the carton and tape it shut. 6. If you have a Lower Tray, repack it as shown.
Home > Routine Maintenance > Replace Periodic Maintenance Parts Replace Periodic Maintenance Parts Replace the following parts regularly to maintain print quality. The parts listed below must be replaced after printing approximately 50,000 pages 1 for the Paper Feeding Kits of the MP tray, approximately 100,000 pages 1 for the Paper Feeding Kits of the optional paper tray and approximately 200,000 pages 1 for the Paper Feeding Kits of the standard paper tray, Fuser Unit, and Laser Unit.
Home > Machine Settings Machine Settings Customise settings and features to make your machine a more efficient work tool.
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Settings and Features Tables 296
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On • Reduce Toner Consumption • Reduce Printing Noise • Change the Language on the LCD 297
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the machine receives a print job. When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing when it receives a print job.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > About Deep Sleep Mode About Deep Sleep Mode If the machine is in Sleep Mode and does not receive any jobs for a certain length of time, the machine will automatically enter Deep Sleep Mode. The length of time is based on your specific model and settings. Deep Sleep Mode uses less power than Sleep Mode. The Deep Sleep Mode setting cannot be disabled due to environmental considerations.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Auto Power Off Mode Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine will go into Power Off Mode automatically. The machine does not go into Power Off Mode when the machine is connected to a network or has secure print data in the memory(available only for certain models). To start printing, press 1.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Backlight]. 2. Press the option you want: • [Light] • [Med] • [Dark] 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Dim Timer]. 2. Press the option you want: • [10 Secs] • [20 Secs] • [30 Secs] 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter. We DO NOT recommend using the Toner Save feature for printing photo or greyscale images. 1. Press [Settings] > [All Settings] > [General Setup] > [Ecology] > [Toner Save]. 2. Press [On] or [Off]. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. 1. Press [Settings] > [All Settings] > [General Setup] > [Ecology] > [Quiet Mode]. 2. Press [On] or [Off]. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Local Language]. 2. Press your language. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine’s programs.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables Settings Tables >> [Settings] >> [General Setup] >> [Printer] >> [Network] >> [Print Reports] >> [Machine Information] >> [Initial Setup] [Settings] [Settings] Level 2 Level 3 Level 4 Descriptions Toner Toner Life - View the approximate remaining toner life. Test Print - Print a test page.
Level 3 Level 4 Level 5 Level 6 Descriptions Tray Setting Paper Type Tray 3 1 - Select the paper type that matches the paper in the Optional Tray (Tray 3). Tray 4 1 - Select the paper type that matches the paper in the Optional Tray (Tray 4). Tray 5 2 - Select the paper type that matches the paper in the Optional Tray (Tray 5). MP Tray - Select the size of paper you loaded in the MP tray. Tray 1 - Select the size of paper you loaded in the standard paper tray.
Level 3 Level 4 Level 5 Tray Setting Print Position Tray 3 1 Tray 4 1 Tray 5 2 Level 6 Descriptions Tray (Tray 3) vertically up to -500 (up) to +500 (down) dots in 300 dpi. X Offset Move the print start position (at the top-left corner of pages) of paper you loaded in the Optional Tray (Tray 4) horizontally up to -500 (left) to +500 (right) dots in 300 dpi.
Level 3 Level 4 Level 5 Level 6 Ecology Setting Lock Descriptions • Quiet Mode:On 7 • Toner Save:On 7 Toner Save - - Increase the page yield of the toner cartridge. Sleep Time - - Set how much time will pass before the machine enters Power Saving mode. Quiet Mode - - Decrease printing noise. Auto Power Off - - Set the number of hours that the machine will remain in Deep Sleep mode before going into Power Off mode.
Level 3 Level 4 Level 5 Descriptions Print Options Font List HP LaserJet Print the font list and samples of HP LaserJet. BR-Script 3 Print the font list and samples of BR-Script. Test Print - Print the test page. 2-sided Print - Select whether to print on both sides of the paper. Single Image - For a print job where the last page is a 1-sided image, select the 1-sided Feed option to reduce printing time.
Level 3 Level 4 Level 5 Descriptions HP LaserJet Top Margin - Set the top margin distance from the top edge of the paper. Bottom Margin - Set the bottom margin distance from the bottom edge of the paper. Lines - Set the number of lines on each page. Tray Command - Select this setting if a tray mismatch appears when you use the HP drivers. Error Print - Choose whether the machine prints the error information when errors occur.
Level 3 Level 4 Level 5 Descriptions Job Save Location - - Select the location where you want to save print jobs. Reset Printer - - Restore the printer settings to the factory settings. [Network] [All Settings] > [Network] Level 3 Level 4 Level 5 Level 6 Descriptions Wired LAN TCP/IP Boot Method - Choose the IP method that best suits your needs. IP Address - Enter the IP address. Subnet Mask - Enter the Subnet mask. Gateway - Enter the Gateway address.
Level 3 Level 4 Level 5 Level 6 Descriptions WLAN(Wi-Fi) 2 TCP/IP WINS Server Primary Specify the IP address of the primary WINS server. Secondary Specify the IP address of the secondary WINS server. DNS Server Primary Specify the primary DNS server's IP address. Secondary Specify the secondary DNS server's IP address. Wi-Fi Direct 2 APIPA - Allocate the IP address from the link-local address range automatically. 1 IPv6 - Enable or disable the IPv6 protocol.
Level 3 Level 4 Level 5 Level 6 Descriptions NFC - - - Turn the NFC function on or off. Web Connect Settings Proxy Settings Proxy Connection - Change the web connection settings. Address - Port - User Name - Password - IPsec - - - IPsec is an optional security feature of the IP protocol that provides authentication and encryption services. We recommend contacting your network administrator before changing this setting.
Level 3 Level 4 Descriptions Parts Life 1 Laser Display the remaining life of the laser unit. PF Kit MP Display the remaining life of the PF Kit MP. PF Kit 1 Display the remaining life of the PF Kit 1. PF Kit 2 2 Display the remaining life of the PF Kit 2. PF Kit 3 2 Display the remaining life of the PF Kit 3. PF Kit 4 2 Display the remaining life of the PF Kit 4. PF Kit 5 2 3 Display the remaining life of the PF Kit 5. 1 The parts life is approximate and may vary by type of use.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Feature Tables Feature Tables >> Toner >> Wi-Fi Setup >> [Web] >> [Direct Print] >> [Secure Print] Toner (Toner) Level 2 Level 3 Level 4 Descriptions (Toner) Toner Life - View the approximate remaining toner life for each colour. Test Print - Print the test page.
[Web] [Web] Level 3 Descriptions Web Connect the Brother machine to an Internet service. Web services may have been added and service names may have been changed by the provider since this document was published. [Direct Print] [Direct Print] Level 3 Direct Print 1 Level 4 Level 5 Level 6 Descriptions (Select the file you want to print out.) Print Settings Print Quality Set the print quality option when printing directly from a USB flash drive.
Level 3 Direct Print Level 4 Level 5 (Select the file you want to print out.) Print Settings Level 6 Descriptions printing directly from a USB flash drive. Colour Start - Print data in colour directly from the USB flash drive. Mono Start - Print data in mono directly from the USB flash drive. Index Print - - Print a thumbnail page. DefaultSettings Print Quality - Set the print quality option when printing directly from a USB flash drive.
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Check Your Machine's Network Settings • Change Machine Settings Using Web Based Management • Configure Network Settings 320
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). • We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 12/13 for Mac, Chrome for Android (4.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 12/13 for Mac, Chrome for Android (4.x or later), and Chrome/Safari for iOS (10.x or later). Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click (Machine Settings). 4. Click All Settings. The Web Based Management page appears. 5. If required, type the password in the Login field, and then click Login. The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd". 6.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd". We recommend immediately changing the default password to protect your machine from unauthorised access. 1. Start your web browser. 2.
Home > Appendix Appendix • Specifications • Supplies • Environmental and Compliance Information • Accessories • Brother Help and Customer Support 326
Home > Appendix > Specifications Specifications >> General Specifications >> Print Media Specifications >> Printer Specifications >> Interface Specifications >> Direct Print Feature Specifications >> Supported Protocols and Security Features >> Computer Requirements Specifications General Specifications Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity Standard Machine display 1 GB Liquid Crystal Display (LCD) 3.5 in. (87.
Noise Level Sound Pressure Printing • 1-sided printing LpAm = 55 dB (A) • 2-sided printing LpAm = 56. 5dB (A) Printing • (Quiet Mode) 1-sided printing LpAm = 52 dB (A) • 2-sided printing LpAm = 53 dB (A) Sound Power Ready LpAm = 17.2 dB(A) 5 Printing 6 Monochrome LWAd = 6.87 B (A) Colour LWAd = 6.88 B (A) Printing Monochrome (Quiet Mode) • 1-sided printing LWAd = 6.37 B (A) • 2-sided printing LWAd = 6.68 B (A) Colour • 1-sided printing LWAd = 6.37 B (A) • 2-sided printing LWAd = 6.
Paper Input Multi-purpose tray (MP tray) Paper Size • Width: 76.2 to 215.9 mm • Length: 127 to 355.
Print Speed 1 2 2-sided Print Monochrome • (HL-L9430CDN) Up to 29 sides/minute (Up to 14 sheets/minute) (Letter size) Up to 28 sides/minute (Up to 14 sheets/minute) (A4 size) • (HL-L9470CDN) Up to 42 sides/minute (Up to 21 sheets/minute) (Letter size) Up to 40 sides/minute (Up to 20 sheets/minute) (A4 size) Colour • (HL-L9430CDN) Up to 29 sides/minute (Up to 14 sheets/minute) (Letter size) Up to 28 sides/minute (Up to 14 sheets/minute) (A4 size) • (HL-L9470CDN) Up to 42 sides/minute (Up to 21 sheets
Supported Protocols and Security Features Ethernet 10Base-T/100Base-TX/1000Base-T Wireless LAN (5 GHz) IEEE 802.11a/n (Infrastructure Mode), IEEE 802.11a/n (Wi-Fi Direct) Wireless LAN (2.4 GHz) IEEE 802.11b/g/n (Infrastructure Mode), IEEE 802.
Windows Server 2008 R2 3 64 bit (x64) proces sor Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 Mac macOS v10.14.x Operating macOS v10.15.x System 4 macOS v11 Printing 1 Third-party USB ports are not supported. 2 For certain models, the optional Wireless Module is required. 64 bit N/A (x64) proces sor 3 Windows 7 / Server 2008 / Server 2008 R2 supported by Extended Security Updates until Jan 10, 2023. 4 macOS Disclaimer.
Home > Appendix > Supplies Supplies When the time comes to replace supplies, such as the toner cartridge or drum unit, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original or contact your local Brother dealer. The Supply Model Name will vary depending on your country and region.
Supply Items Supply Model Name Approximate Life Applicable Models (Page Yield) Waste Toner Box WT800CL Approximately 100,000 pages 2 5 6 HL-L9430CDN/HL-L9470CDN 1 The approximate cartridge yield is declared in accordance with ISO/IEC 19798. 2 A4 or Letter size single-sided pages 3 Approximately 100,000 pages based on three pages per job (A4/Letter single-sided pages). The number of pages may be affected by a variety of factors including but not limited to media type and media size.
Home > Appendix > Environmental and Compliance Information Environmental and Compliance Information • Important Information About Toner Cartridge Life • Information Regarding Recycled Paper • Availability of Service Parts • Chemical Substances (EU REACH) 335
Home > Appendix > Environmental and Compliance Information > Important Information About Toner Cartridge Life Important Information About Toner Cartridge Life Toner Cartridge Life This product detects the life of the toner cartridges using the following two methods: • Detection by counting the dots of each colour that are necessary to create an image • Detection by counting the rotations of the developer roller This product has a function that will count the dots of each colour used to print every docu
Home > Appendix > Environmental and Compliance Information > Information Regarding Recycled Paper Information Regarding Recycled Paper • Recycled paper is of the same quality as paper made from original forest sources. Standards governing modern recycled paper ensure that it meets the highest quality requirements for different printing processes. The imaging equipment supplied by Brother is suitable for using with recycled paper meeting the EN 12281:2002 standard.
Home > Appendix > Environmental and Compliance Information > Availability of Service Parts Availability of Service Parts Brother warrants that service parts will be available for at least seven years after the end of placing the models on the market. To obtain service parts, contact your Brother supplier or dealer.
Home > Appendix > Environmental and Compliance Information > Chemical Substances (EU REACH) Chemical Substances (EU REACH) Information concerning chemical substances within our products required for the REACH Regulation can be found at https://www.brother.eu/reach.
Home > Appendix > Accessories Accessories Availability of accessories may vary depending on your country or region. For more information about the accessories for your machine, visit www.brother.com/original or contact your Brother dealer or Brother customer service.
Home > Appendix > Accessories > The Mailbox Unit The Mailbox Unit The optional Mailbox (MX) unit gives you increased control over your machine's print output. You can assign the unit's four output bins to specific users, organise specific print jobs more efficiently, and extend the machine's printout capacity. Use the Mailbox unit as a: • Mailbox: Assign each bin to a specific user or group, and send print jobs directly to each recipient's bin.
Home > Appendix > Accessories > The Mailbox Unit > Set MX Stacker or MX Sorter Using the Machine's LCD Set MX Stacker or MX Sorter Using the Machine's LCD When you use the Mailbox unit, set your preferences for Stacker and Sorter from the machine’s LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting] > [Output Tray] > [MX Stacker] or [MX Sorter].
Home > Appendix > Accessories > The Mailbox Unit > Use Standard Tray When Full Use Standard Tray When Full The Use Std. Tray when full feature allows a large print job to continue printing, even if the Mailbox bins are full. If you select this option in your printer driver, the machine continues the print job, ejecting the remaining pages onto the machine's main output tray when the Mailbox bins are full. This setting's name is for Windows and may vary for Mac depending on your country.
Home > Appendix > Accessories > The Mailbox Unit > Set the Mailbox Continue Feature Set the Mailbox Continue Feature If a print job stopped because all the bins are full, the MX (Mailbox) Continue feature allows the machine to resume the print job after you remove the printed pages from any of the printout locations. Setting Description On Your machine resumes the print job using the first empty output tray or Mailbox bin.
Home > Appendix > Accessories > The Mailbox Unit > Assign a Mailbox Bin to a User or Group Assign a Mailbox Bin to a User or Group To organise print jobs by sending them to a specific recipient, assign each Mailbox bin to an individual or to a group. • This feature is available only when Secure Function Lock 3.0 is on. • Make sure you select Auto Detect (default setting) from Output Tray in the printer driver when you send the print job.
Home > Appendix > Brother Help and Customer Support Brother Help and Customer Support If you need help with using your Brother product, visit support.brother.com for FAQs and troubleshooting tips. You can also download the latest software, drivers and firmware, to improve the performance of your machine, and user documentation, to learn how to get the most from your Brother product. Further product and support information is available from your local Brother office website. Visit www.brother.
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