Quick Start Guide

Error Message Cause Action
No Tray1
No Tray2
No Tray3
No Tray4
The paper tray is not installed or
not installed correctly.
Reinstall the paper tray indicated on the LCD.
No Waste Toner
The waste toner box is not
installed or not installed correctly.
Reinstall the waste toner box.
Out of Memory
The machine’s memory is full.
Press and reduce the print resolution.
Output Tray Full
The output paper tray is full. Remove printed paper from the output tray
indicated on the LCD.
Paper Low
Paper Low Tray 1
Paper Low Tray 2
Paper Low Tray 3
Paper Low Tray 4
The paper tray is nearly empty. Refill the paper in the paper tray indicated on
the LCD.
Print Data Full
The machine’s memory is full.
Press and delete the previously stored
secure print data.
Registration
Registration failed.
• Press and hold down to turn the
machine off. Wait a few seconds, and then
turn it on again. Perform the colour
correction again using the LCD.
• Install a new belt unit.
• If the problem continues, contact Brother
customer service or your local Brother
dealer.
Replace Toner
The toner cartridge is at the end of
its life. The machine stops all print
operations.
Replace the toner cartridge for the colour
indicated on the LCD.
See Related Information: Replace the Toner
Cartridge.
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box with a new one.
See Related Information: Replace the Waste
Toner Box.
Screen Init. Fail
The touchscreen was pressed
before the power on initialisation
was completed.
Make sure nothing is touching the
touchscreen.
Debris may be stuck between the
lower part of the touchscreen and
its frame.
Insert a piece of stiff paper between the lower
part of the touchscreen and its frame and slide
it back and forth to push out any debris.
Self-Diagnostic
The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
Press and hold to turn the machine off,
wait a few seconds, and then turn it on again.
Leave the machine idle for 15 minutes with the
power on.
The fuser unit is too hot.
Short paper
The length of the paper in the tray
is too short for the machine to
deliver it to the Face down output
tray.
Open the back cover (Face up output tray) to
let the printed page exit onto the Face up
output tray. Remove the printed pages, and
then press Retry.
Size Error
The paper size defined in the
printer driver is not supported by
the defined tray.
Choose a paper size supported by the defined
tray.
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