User’s Guide ADS-2000e/ADS-2500We ADS-2000e ADS-2500We Version A USA
Brother Numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register Your Product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
For Customer Service In USA: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) In Canada: http://www.brother.ca/support If you have comments or suggestions, write us at: In USA: Printer Customer Support Brother International Corporation 200 Crossing Boulevard Bridgewater, NJ 08807-0911 In Canada: Brother International Corporation (Canada), Ltd.
User’s Guides and where do I find them? Which manual? Quick Setup Guide Product Safety Guide What’s in it? Where is it? Printed / In the box Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using. This Guide also includes the Safety Instructions before you set up your machine. Read the instructions first.
Getting Started Features Scan to PC Scan to Image Applications What Can I Do? ControlCenter4 (Windows ®) Scan your document directly into a graphics application for image editing.
Features Scan to PC Scan to email (continued) Applications What Can I Do? ControlCenter4 (Windows ®) Scan your document to your default email application, so you can send the scanned job as an attachment.
Features Scan to PC (continued) Scan Business Cards Scan Using the TWAIN/WIA/ ISIS ® Driver for Windows ® Users Applications What Can I Do? NewSoft Presto! BizCard 6 (Windows ® and Macintosh) Use the NewSoft Presto! BizCard 6 application included in the Brother MFL-Pro software suite for scanning business cards.
Features Scan from the Control Panel of the Machine Scan to USB Applications — What Can I Do? Where Should I Go for More Information? Scan your document and save Save Scanned Documents on a the scanned image on a USB USB Flash Drive on page 123 flash drive. You can configure the settings on the control panel of the machine. Scan to FTP (ADS-2500We only) Scan your document directly to an FTP server on your local network, or on the internet.
Features From Mobile Devices Scan Documents Applications Brother iPrint&Scan (Brother iPrint&Scan) What Can I Do? Scan your document directly from your Android™ devices, iOS devices, and Windows ® Phone without using a computer. Where Should I Go for More Information? Mobile Print/Scan Guide for Brother iPrint&Scan You can download and install Brother iPrint&Scan from the Google Play, App Store, or Windows ® Phone Store.
Table of Contents 1 General Information 1 Using the Documentation ..........................................................................................................................1 Symbols and Conventions Used in the Documentation ......................................................................1 About This Machine ...................................................................................................................................2 Control Panel Overview (ADS-2000e) ..........
4 Prepare Your Network 37 Before Scanning ......................................................................................................................................37 Before Network Scanning (ADS-2500We only) .......................................................................................38 Network License (Windows ®)............................................................................................................38 Configure Network Scanning for Windows ®....................
Scan Using Apple Image Capture (ICA Driver) .....................................................................................114 Scan Using Apple Image Capture ...................................................................................................114 ICA Driver Settings ..........................................................................................................................116 Select your machine from Print & Fax or Print & Scan...............................................
8 Routine Maintenance 171 Clean the Outside of the Machine .........................................................................................................171 Clean the Scanner .................................................................................................................................173 Replace Supplies...................................................................................................................................179 Part Names, Numbers, and Life Cycles ..
1 General Information 1 1 Using the Documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and Conventions Used in the Documentation 1 The following symbols and conventions are used throughout the documentation. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
General Information About This Machine 1 1 1 2 3 4 5 9 10 6 8 13 7 11 12 1 Top Cover Turn on your machine by opening the Top Cover.
General Information Control Panel Overview (ADS-2000e) 1 1 1 2 3 4 5 1 Error Indicator (with LED) The Error Indicator indicates that the machine is in an error state, see LED Indications (ADS-2000e only) on page 213. 2 Power Indicator (with LED) The Power Indicator blinks depending on the status of the machine.
General Information Control Panel Overview (ADS-2500We) 4 1 1 3 2 1 1 Back Button Press to go back to the previous screen or menu. The Back button does not light up when it is unavailable. 2 Home Button Press to return to the Home Screen and Ready Mode. The Home button does not light up when it is unavailable. 3 Stop Button Press to stop or cancel your current action and return to Ready Mode. The Stop button does not light up when it is unavailable.
General Information Touchscreen LCD 1 1 Change the Home Screen by swiping left or right, or pressing d or c on the LCD. You can set a default Home screen if needed. See Set the Home Screen on page 14. Clock Mode 1 The LCD displays Clock Mode when the machine is idle. Clock Mode displays the date, time and current machine status. 1 2 3 4 1 Date and Time Current date and current time.
General Information 4 Shortcuts Press to set up shortcuts. Once you have set up shortcuts, press to view all of your shortcut options. 1 5 5 Scan Press to access the Scan Mode.
General Information Scan Mode 1 1 The LCD displays the current machine status when the machine is idle. Scan 1 Scan 2 1 2 3 4 5 6 1 to FTP Press to access the Scan to FTP function. 2 to Network Press to access the Scan to Network function. 3 to PC Press to access the Scan to PC function. 4 to USB Press to access the Scan to USB function. 5 to E-mail Server Press to access the Scan to E-mail Server function. 6 to Web Press to access the Scan to Web function.
General Information Basic LCD Operations 1 To operate the LCD, use your finger to press the icon or option you want. To display and access all menus or options, swipe left or right, or press a or b to scroll through them. IMPORTANT DO NOT press the LCD with a sharp object, such as a pen or stylus. It may damage the machine. The following example shows how to change a machine setting. In this example, the Document Size setting in Scan to USB is changed to Auto.
General Information General Setup (ADS-2000e) Set Sleep Mode 1 1 1 1 Start the ControlCenter application. Windows ® 1 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. 2 Click the Device Settings tab (the example below uses Home Mode). Macintosh 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears.
General Information 2 Click the DEVICE SETTINGS tab. 1 2 Click the Remote Setup button. The Remote Setup window appears. NOTE For more information about Remote Setup, see Set Up the Brother Machine from Your Computer on page 167. 3 Select General Setup in the folder tree (the example below uses Windows ®). 4 Select how long the machine must be idle before it goes into Sleep Mode. To exit Sleep Mode, do one of the following: • Press any key. • Open the Top Cover. • Load your document. 5 Click OK.
General Information Select Your Language 1 1 1 Start the ControlCenter application. Windows ® 1 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. 2 Click the Device Settings tab (the example below uses Home Mode). Macintosh 2 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 2 Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears.
General Information 3 Select Language in the folder tree (the example below uses Windows ®). 1 4 5 Select a language from the Language on Remote Setup drop-down list. Click OK. NOTE You must close the Remote Setup window to save the language change.
General Information Reduced Noise Mode 1 1 Select the Reduced Noise Mode check box in Remote Setup to reduce acoustic noise while scanning. Reducing noise may slow scan speed. To start Remote Setup, see Set Up the Brother Machine from Your Computer on page 167 (the example below uses Windows®).
General Information General Setup (ADS-2500We) 1 1 Set the Backlight Brightness 1 You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting. 1 2 3 4 5 6 Press . Press General Setup. Press LCD Settings. Press Backlight. Press Light, Med or Dark. Press . Set the Dim Timer for the Backlight 1 You can set how long the LCD backlight stays on after the Ready Screen is shown. 1 2 3 4 5 6 Press . Press General Setup.
General Information Select Your Language 1 1 1 2 Press 3 4 Press Local Language. 5 Press . Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display your language. Press your language. . Memory Storage 1 Your menu settings are stored permanently and, in the event of a power failure, will not be lost. Temporary settings will be lost. If you have chosen Set New Default for your Scan to USB and Scan to E-mail Server preferred settings, those settings will not be lost.
General Information Automatic Daylight Saving Time 1 1 You can set the machine to change the time automatically for daylight saving time. The time will be adjusted forward one hour in the spring and adjusted backward one hour in the autumn. Make sure you have set the correct date and time in the Date & Time settings. The factory setting is Off, therefore, you will have to change the Automatic Daylight Saving Time setting to On as follows. 1 2 3 4 5 6 7 Press . Press a or b to display Initial Setup.
General Information Power Down Mode 1 1 Power Down Mode is the lowest power consumption mode. If the machine is in Sleep Mode for four hours, it will go into Power Down Mode automatically. To wake the machine, do one of the following: Open the Top Cover. Press . Load your document. Multifeed Detection 1 Multifeed is that multiple pages were fed at the same time. When this feature is set to On, the machine will detect a multifeed error.
General Information Reduced Noise Mode 1 1 Select the Reduced Noise Mode check box in Remote Setup to reduce acoustic noise while scanning. Reducing noise may slow scan speed. To start Remote Setup, see Set Up the Brother Machine from Your Computer on page 167 (the example below uses Windows®). Setting Lock 1 Setting Lock lets you set a password to stop other people from accidentally changing your machine settings. Make a careful note of your password.
General Information Set New Default and Factory Reset in to USB 1 Address Book, Set New Default and Factory Reset in to E-mail Server Set the Password 1 2 3 4 5 6 Press 7 Re-enter your password when the LCD displays Verify:. Press OK. 8 Press 1 . Press General Setup. Press a or b to display Security. Press Security. Press Setting Lock. Enter a four-digit number for the password using numbers 0-9. Press OK. .
General Information Turn Setting Lock On/Off 1 1 If you enter the wrong password when performing the following procedure, the LCD will display Wrong Password. Re-enter the correct password. Turn Setting Lock On 1 2 3 4 5 6 7 Press 1 . Press General Setup. Press a or b to display Security. Press Security. Press Setting Lock. Press Lock OffiOn. The LCD prompts you to enter your four-digit password. Enter the password. Press OK. Turn Setting Lock Off 1 2 Press 3 Press 1 .
General Information User Restriction Functions 1 1 You can set the following two functions: Secure Function Lock Secure Function Lock restricts scan functions and Web Connect functions based on user permissions. Active Directory Authentication Active Directory Authentication restricts the use of your Brother machine. If Active Directory Authentication is enabled, the machine’s control panel will be locked. You cannot change the machine’s settings until you enter a User ID, domain name and password.
General Information 2 Type “http://machine’s IP address/” into your browser (where “machine’s IP address” is the machine’s IP address). 1 For example: http://192.168.1.2/ NOTE • If you are using a Domain Name System or enable a NetBIOS name, you can enter another name such as “SharedScanner” instead of the IP address. • For example: http://SharedScanner/ If you enable a NetBIOS name, you can also use the node name.
General Information 5 In the left navigation bar, click Active Directory Authentication to configure the settings. For more information, see Configure Active Directory Authentication in the Network User’s Guide. 1 Once you set Active Directory Authentication, the following screen appears on your machine’s LCD. Enter your Brother machine’s Domain, User ID and Password. Once you connect Active Directory Server, the following screen appears on your machine’s LCD.
2 Document Specifications Acceptable Documents 2 2 2 NOTE Do not load documents that contain multiple page thicknesses, paper qualities, etc. Standard Paper Thick Paper Length 2.76 to 14 in. (70 to 355.6 mm) Width 2.0 to 8.5 in. (51 to 215.9 mm) Weight 14 to 29 lb (52 to 110 g/m2) Thickness 3 to 5 mil (0.08 to 0.12 mm) To scan thinner documents, use the Carrier Sheet. Maximum Number of Pages Total thickness of no more than 0.2 in. (5 mm), no more than 50 sheets Standard Paper Size A4 8.
Document Specifications Long Paper Length 14 to 34.0 in. (355.6 to 863 mm) Width 2.0 to 8.5 in. (51 to 215.9 mm) Weight 14 to 29 lb (52 to 110 g/m2) Thickness 3 to 5 mil (0.08 to 0.12 mm) To scan thinner documents, use the Carrier Sheet. Maximum Number of Pages 1 page 2 NOTE To scan a document between 14 to 34.0 in. (355.6 to 863 mm), select Long Paper as Scan Size or Document Size in the settings dialog box. Plastic Card (Non-embossed Card Only) Size (ISO) 3.37 × 2.13 × 0.03 in. (85.6 × 54.
Document Specifications Unacceptable Documents 2 Documents with a carbon sheet attached Documents written in pencil 2 Documents of uneven thickness, such as envelopes Documents with large wrinkles or curls Bent or damaged documents Documents that use tracing paper Documents that use coated paper Photographs (photographic paper) Documents printed on perforated paper Documents printed on unusually-shaped paper (not square or rectangle) Documents with photos, notes, or stickers affix
Document Specifications Carrier Sheet Recommendations 2 Documents with a carbon sheet attached Documents written in pencil 2 Documents narrower than 2.0 in. (51 mm) wide Documents shorter than 2.76 in. (70 mm) long Pages thinner than 3 mil (0.
Document Specifications Notes for Using Carrier Sheets 2 To avoid document jams, do not load the Carrier Sheet upside down. Refer to the instructions printed on the Carrier Sheet itself for more information or see Load Documents on page 30. To avoid document jams, do not put several small documents into the Carrier Sheet at the same time. Insert only one document into the Carrier Sheet at a time. Do not write on the Carrier Sheet, as the writing may be seen in scanned documents.
3 Scan Preparation 3 Set Up Your Scanner 1 3 Open the Top Cover a. 3 a 2 Pull the Output Tray a out of the machine and then unfold the Document Stopper s.
Scan Preparation Load Documents 3 The Automatic Document Feeder (ADF) can hold up to 50 pages and feeds each sheet individually. Use 20 lb (80 g/m2) paper and always fan the pages before placing them in the ADF. IMPORTANT • Make sure documents with ink or correction fluid are completely dry. 3 • DO NOT pull on the document while it is feeding. • DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. • DO NOT use cardboard or fabric.
Scan Preparation 3 Align the edges of the pages. 3 4 Position the pages so that the leading edges are aligned at a slight angle in the feed direction. 5 Place your document, face down, top edge first in the ADF between the Guides until you feel it touch the inside of the machine gently.
Scan Preparation Business Cards and Plastic Cards 1 3 Adjust the Document Guides a to fit the width of your document. a 3 2 Place your card, face down, top edge first, and lengthwise in the ADF between the Guides until you feel it touch the inside of the machine. NOTE • Load only one plastic card at a time. • Certain types of plastic cards may be scratched when scanned. To prevent damage to the card, we recommend using the Plastic Card Carrier sheet.
Scan Preparation Documents Longer than Standard-size 3 Make sure documents with ink or correction fluid are completely dry. 1 Adjust the Document Guides a to fit the width of your document. a 2 3 Place your document, face down, top edge first in the ADF between the Guides until you feel it touch the inside of the machine. NOTE • Load only one document at a time. • Support the document with your hand if the document is longer than the Top Cover.
Scan Preparation Documents not printed on standard-size paper 3 Make sure documents with ink or correction fluid are completely dry. 1 Fold your document in half and insert it into the Carrier Sheet. 3 NOTE Set the document in the center of the Carrier Sheet and align the top of the document with the top of the Carrier Sheet. 2 Adjust the Document Guides a to fit the width of the Carrier Sheet.
Scan Preparation 3 Place the Carrier Sheet in the ADF between the Guides until you feel it touch the inside of the machine. NOTE To reduce the white space in the center of a scanned page, be sure to position the folded edge of the original document close to the edge of the Carrier Sheet. 3 Documents with Facing Pages 3 Follow the steps of Documents not printed on standard-size paper on page 34.
Scan Preparation NOTE • Set the document in the center of the Carrier Sheet and align the top of the document with the top of the Carrier Sheet. • You can fold the receipt in two places so that it overlaps and then insert it into the Receipt Carrier Sheet if the receipt is longer than the Receipt Carrier Sheet. 3 2 Adjust the Document Guides a to fit the width of the Carrier Sheet. a 3 Place the Carrier Sheet in the ADF between the Guides until you feel it touch the inside of the machine.
4 Prepare Your Network 4 Before Scanning 4 Before scanning, confirm the following: Make sure you have installed the Brother software (MFL-Pro Suite) by following the steps in the Quick Setup Guide. If your Brother machine is connected via cable, make sure that the interface cable is physically secure.
Prepare Your Network Before Network Scanning (ADS-2500We only) 4 Network License (Windows ®) 4 This product includes a computer license for up to two users. This license supports the installation of the MFL-Pro Suite software including Nuance™ PaperPort™ 12SE on up to two computers on the network.
Prepare Your Network NOTE (Windows Vista ®, Windows ® 7, Windows ® 8 and Windows ® 8.1) If the User Account Control screen appears, do the following: • For users who have administrator rights: Click Continue or Yes. 4 • For users who do not have administrator rights: Type the administrator password and click OK or Yes.
Prepare Your Network 3 Click the Network Setting tab and choose the appropriate connection method. 4 Specify your machine by address Type the IP address of the machine in IP Address, and then click Apply or OK. Specify your machine by name 4 1 Type the machine node name in Node Name, or click Browse and choose the machine you want to use. 2 Click OK.
Prepare Your Network 4 Click the Scan To Button tab and type your computer name in the Display Name field. The machine’s LCD displays the name you enter. The default setting is your computer name. You can enter any name that you like. 4 5 To avoid receiving unwanted documents, type a four-digit PIN in the Pin number and Retype Pin number fields.
Prepare Your Network Configure Network Scanning for Macintosh 4 If you followed the network installation steps in the Quick Setup Guide, your Brother machine was added to your network automatically. Otherwise, add it to your network using ControlCenter2. To use the machine as a network scanner, the machine must be configured with a TCP/IP address. You can set or change the address settings from the Control Panel. 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears.
Prepare Your Network 2 Select Other from the Model pop-up menu. The Device Selector window appears. 4 3 4 Click the + button. The setting window appears. Select your machine from the list and then click Add.
Prepare Your Network NOTE You can also select your machine by entering the IP address. Click IP and then specify your machine by IP address. 4 5 Click Add. NOTE While specifying your machine’s IP address, you can also configure Scan Key Setting. Select the Scan Key Setting check box to set the following options: • To scan from the machine’s Control Panel to your computer, type your computer’s name in the Display Name field. The name you type will appear as a destination option on your machine’s LCD.
Prepare Your Network Launch the BRAdmin Utility (Windows ®) 4 If you have installed BRAdmin Light or BRAdmin Professional 3, the BRAdmin button lets you open the BRAdmin Light or BRAdmin Professional 3 utility. The BRAdmin Light utility is designed for initial setup of Brother network-connected devices. It can also search for Brother products in a TCP/IP environment, view the status and configure basic network settings, such as the IP address.
5 Scan Using Your Computer 5 Change the ControlCenter4 User Interface (Windows ®) 5 ControlCenter4 is a software utility that lets you quickly and easily access your frequently-used applications. Using ControlCenter4 eliminates the need to manually launch specific applications. ControlCenter4 also controls the settings for the to PC button on your Brother machine.
Scan Using Your Computer 6 Save button Click to save a scanned image to a folder on your hard disk in one of the file types shown in the file type list. 7 Print button Click to print the scanned document on your printer. 8 Open with an Application button Click to scan an image directly into your graphics application for image editing. 9 Send E-mail button Click to scan a document to your default email application. 10 OCR button Click to scan a document and convert it to text.
Scan Using Your Computer To change ControlCenter4’s operation mode: 1 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. 5 NOTE If the click icon is not displayed in the task tray, (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. 2 Click Configuration and then select Mode Select.
Scan Using Your Computer 3 Select Home Mode or Advanced Mode, and then click OK.
Scan Using Your Computer Scan Using ControlCenter4 in Home Mode (Windows ®) 5 There are five scan options: Save, Print, Open with an Application, Send E-mail and OCR. This section briefly introduces the Scan tab function. For more details of each function, click (Help). Basic Scan 5 1 Select the Document Type and Scan Size for your document. 2 Click 3 4 Confirm and edit (if needed) the scanned image in the image viewer. (Scan).
Scan Using Your Computer Scan Documents Using the Carrier Sheet 1 5 Load your document into the Carrier Sheet and load the Carrier Sheet into your machine (see Receipts, Clippings, Photos, and Other Documents on page 35). NOTE Load only one Carrier Sheet at a time. 2 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears.
Scan Using Your Computer 4 Select Custom in the Document Type drop-down list and then click the Custom Settings button. The Custom Scan Settings dialog box appears. 5 5 6 Select the Carrier Sheet Mode check box. Configure other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ®) on page 67). 7 Select a scan size other than Auto from the Scan Size drop-down list. 8 Click the (Scan) button.
Scan Using Your Computer Scan Plastic Cards 1 5 Load a plastic card (see Business Cards and Plastic Cards on page 32). NOTE Load only one plastic card at a time. 2 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. 3 Click the Scan tab. 5 4 Select Custom in the Document Type drop-down list, and then click the Custom Settings button. The Custom Scan Settings dialog box appears. 5 6 Select the Plastic Card Mode check box.
Scan Using Your Computer 7 Click the (Scan) button. The machine starts scanning, and then the Scanning Completed dialog box appears. The scanned image appears in the image viewer. NOTE If the Scanning Completed dialog box does not appear and you want to display the number of scanned pages, select the Display Scanning Results check box. 8 Do one of the following: Click the (Save) button to save the scanned data. See Basic Scan on page 50. Click the (Print) button to to print the scanned data.
Scan Using Your Computer Scan to an Office File 5 Your machine can convert scanned data to a Microsoft ® Word file or a Microsoft ® PowerPoint ® file. The OCR language is same as the language selected when you installed the ControlCenter4. In order to use this feature, your Brother machine must be connected to a network that has access to the Internet through a wireless or Ethernet connection. 1 Load your document (see Standard-size Documents on page 30).
Scan Using Your Computer 9 Click the File Type drop-down list, and then select the Microsoft Office Word (*.docx) or Microsoft Office PowerPoint (*.pptx) option. 0 Click OK. If a message dialog box regarding the Internet connection appears, read the information and click OK. Scan Business Cards 1 Load your document (see Business Cards and Plastic Cards on page 32). 2 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears.
Scan Using Your Computer 8 Click 9 Select BizCard MFC Application from the Target Application drop-down list, and then click OK. The scanned data will be opened in the BizCard 6 application. 0 Edit and save the scanned date using BizCard 6. (Open with an Application). The Open with an Application dialog box appears.
Scan Using Your Computer Scan Using ControlCenter4 in Advanced Mode (Windows ®) 5 There are five scan options available in Advanced Mode: Image, OCR, E-mail, File and Print. This section briefly introduces the Scan tab function. For details of each function, click (Help). Basic Scan 1 2 5 Click the Scan tab. Click one of the following: For 5 (Image) Select the application from the drop-down list and click Scan. The image appears in the application you have chosen.
Scan Using Your Computer Change a Scan Button’s Default Settings 5 1 Right-click the button that you want to configure and click Button settings. The settings dialog box appears. 2 Choose the settings for File Type, Resolution, Scan Type, Document Size, Brightness, Contrast, Continuous Scanning and 2-sided Scanning as needed. 3 Click OK. The new settings will be used as the default settings.
Scan Using Your Computer 4 Click the button you want to use ( (Image), (OCR), (E-mail), (File) or (Print)). The setting dialog box will appear (the example below uses Image). 5 5 6 7 8 Check the Carrier Sheet Mode check box. Select a document size other than Auto from the Document Size drop-down list. Change other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ®) on page 67). Click the Scan button. The machine starts scanning. NOTE Check the Don’t show me again.
Scan Using Your Computer 3 Click the Scan tab. 5 4 Click the button you want to use ( (Image), (OCR), (E-mail), setting dialog box appears (the example below uses Image). 5 6 7 Select the Plastic Card Mode check box. (File), or (Print)). The Change other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ®) on page 67). Click the Scan button. The machine starts scanning.
Scan Using Your Computer NOTE • Select the Don’t show me again. check box not to show the setting dialog box again.
Scan Using Your Computer 4 Click (E-mail) or (File). The setting dialog box appears (the example below uses E-mail). 5 5 Click the File Type drop-down list, and then select the Microsoft Office Word (*.docx) or Microsoft Office PowerPoint (*.pptx) option. 6 7 Change other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ®) on page 67). Click Scan. If a message dialog box regarding the Internet connection appears, read the information and click OK.
Scan Using Your Computer 4 Click (Image). The setting dialog box appears. 5 5 6 7 8 Select BizCard MFC Application from the Target Application drop-down list. Change other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ®) on page 67). Click Scan. The scanned data will be opened in the BizCard 6 application. Edit and save the scanned date using BizCard 6.
Scan Using Your Computer Create a Custom Tab (ControlCenter4 Advanced Mode) (Windows ®) 5 You can create up to three customized tabs that include up to five customized buttons with your preferred settings. Create a Custom Tab 1 5 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. 2 Click Configuration and then select Create custom tab. You can also create a custom tab by rightclicking the tab area and selecting Create custom tab.
Scan Using Your Computer Create a Custom Button in a Custom Tab 1 2 5 Create a Custom tab. See Create a Custom Tab on page 65. Right-click on the new Custom tab, and select Create custom button. Select a button you want to create from the menu. The settings dialog box appears. 5 NOTE You can also copy a custom button by selecting Copy custom button from the menu that appears when you right-click on the Custom tab. 3 Type the button name and change the settings if needed. Click OK.
Scan Using Your Computer Change Scan Settings (ControlCenter4) (Windows ®) 5 The following settings can be changed. Setting Description Applicable Feature Image File Type Select the file type you want to use for the scanned data. Yes OCR E-mail File Print Yes Yes - Yes NOTE • To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type drop-down list, click the (Set PDF Password) button, and enter the password (Image, E-mail and File only).
Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Destination File Path Click the Change button and then the folder icon to change the folder you would like to save your scanned document to. Yes Yes Yes - - Scan Location Select one of the Scan Locations: - - - Yes - • Folder Click the folder icon and browse to the folder you would like to save your scanned document to.
Scan Using Your Computer Setting Document Size Description Document size is set to Auto by default. You can scan documents of any size without making any adjustments to Document Size. 1 For faster scan speeds, you can select the exact size of your document from the Document Size drop-down list. Applicable Feature Image OCR E-mail File Print Yes Yes Yes Yes Yes NOTE • If you select a 1 to 2 document size, the scanned image will be divided into two documents that are half the size of the setting.
Scan Using Your Computer Setting Contrast Description Adjust the setting (-50 to 50) to get the best image. The default value of 0 represents an average and is usually suitable for most images. You can increase or decrease the contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas. You can also enter a value in the box to set the Contrast.
Scan Using Your Computer Setting Carrier Sheet Mode Description Scan the following document types using the Carrier Sheet. For this mode, you can select any setting other than Auto from the Document Size drop-down list. Applicable Feature Image OCR E-mail File Print Yes Yes Yes Yes Yes Large-sized Documents (A3, B4 and Ledger) Fold the document in half and insert it in the Carrier Sheet for 2-sided (duplex) scanning, then both front and back pages will be combined into a single page.
Scan Using Your Computer You can configure more settings in the Advanced Settings dialog box. Click the Advanced Settings button. Setting 1 Description Applicable Feature Image OCR E-mail File Print Auto Deskew Corrects the skew (within 5 degrees) of the scanned data. 1 Yes Yes Yes Yes Yes Auto Image Rotation Changes the direction of the document based on the text orientation.
Scan Using Your Computer Scan Using ControlCenter2 (Macintosh) 5 ControlCenter2 is a software utility that lets you quickly and easily access your frequently-used applications. Using ControlCenter2 eliminates the need to manually launch specific applications. There are four scan options: Scan to Image, Scan to OCR, Scan to E-mail and Scan to File. Image (Default: Apple Preview) Lets you scan a page directly into any graphic viewer/editor application.
Scan Using Your Computer Scan to Image 5 The Scan to Image feature lets you scan an image directly into your graphics application for image editing. This example uses the Apple Preview application. 1 Click the SCAN tab. 2 Click (Image). The Scan to Image dialog box appears. 5 3 Configure the scan settings, if needed. To scan a 2-sided document, select the 2-sided Scanning check box and choose Long-edge binding or Short-edge binding.
Scan Using Your Computer Scan to OCR 5 The Scan to OCR feature lets you convert the graphic page image data into text that can be edited by any word processing application. You can change the default word processing application. NOTE Presto! PageManager must be installed on your computer. 1 Click the SCAN tab. 2 Click (OCR). 5 The Scan to OCR dialog box appears. 3 Configure the scan settings, if needed.
Scan Using Your Computer Scan to E-mail 5 The Scan to E-mail feature lets you scan a document to your default email application so you can send the scanned document as an attachment. 1 Click the SCAN tab. 2 Click (E-mail). The Scan to E-mail dialog box appears. 5 3 Configure the scan settings, if needed. To scan a 2-sided document, select the 2-sided Scanning check box and choose Long-edge binding or Short-edge binding.
Scan Using Your Computer Scan to File 5 The Scan to File feature lets you scan an image to a folder on your hard disk in a supported file format. This feature allows you to easily archive your paper documents. 1 Click the SCAN tab. 2 Click (File). The Scan to File dialog box appears. 5 3 Configure the scan settings, if needed. To scan a 2-sided document, select the 2-sided Scanning check box and choose Long-edge binding or Short-edge binding.
Scan Using Your Computer Change a Scan Button’s Default Settings 5 1 Hold down the Control key on your keyboard, and then click the ControlCenter2 scan button that you want to change. When the menu appears, click Software Button or Device Button. The settings dialog box appears. 2 Choose the settings for File Type, Scan Type, Document Size, Brightness, Contrast, 2-sided Scanning and Continuous Scanning as needed. 3 Click OK. The new settings will be used as the default settings.
Scan Using Your Computer 3 Click the SCAN tab, and then click the button for the Scan-to action you want to change (Image, OCR, E-mail, or File). The settings dialog box appears (the example below uses Image). 5 4 5 6 7 Select the Carrier Sheet Mode check box. Select a document size other than Auto from the Document Size pop-up menu. Change other settings if needed (see Change Scan Settings (ControlCenter2) (Macintosh) on page 89). Click Start Scanning.
Scan Using Your Computer Scan Plastic Cards 1 5 Load a plastic card (see Business Cards and Plastic Cards on page 32). NOTE Load only one plastic card at a time. 2 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 5 3 Click the SCAN tab, and then click the button for the Scan-to action you want to change (Image, OCR, E-mail, or File). The settings dialog box appears (the example below uses Image). 4 Click the Plastic Card Mode check box.
Scan Using Your Computer 5 6 Change other settings if needed (see Change Scan Settings (ControlCenter2) (Macintosh) on page 89). Click Start Scanning. Your default application will start and display the image. NOTE • Click the Don’t show me again. check box not to show the setting dialog box again.
Scan Using Your Computer Scan to an Office File 5 Your machine can convert scanned data to a Microsoft ® Word file or a Microsoft ® PowerPoint ® file. In order to use this feature, your Brother machine must be connected to a network that has access to the Internet through a wireless or Ethernet connection. 1 Load your document (see Standard-size Documents on page 30). 2 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 5 3 4 Click the SCAN tab.
Scan Using Your Computer 5 Click the File Type pop-up menu, and then select the Microsoft Office Word (*.docx) or Microsoft Office PowerPoint (*.pptx) option. If a message dialog box regarding the Internet connection appears, read the information and click OK. 6 7 Change other settings if needed (see Change Scan Settings (ControlCenter2) (Macintosh) on page 89). Click Start Scanning. Scan Business Cards 1 Load your document (see Business Cards and Plastic Cards on page 32).
Scan Using Your Computer 4 Click the Image button. The settings dialog box appears. 5 5 6 7 8 Select BizCard 6 from the Target Application pop-up menu. Change other settings if needed (see Change Scan Settings (ControlCenter2) (Macintosh) on page 89). Click Start Scanning. The scanned data will be opened in the BizCard 6 application. Edit and save the scanned date using BizCard 6.
Scan Using Your Computer Register Your Favorite Scan Settings Using ControlCenter2 (Macintosh) 5 There are four buttons which you can configure to fit your scanning needs. To customize a button, click the button while holding down the Control key, and the configuration window appears. There are four scan functions: Scan to Image, Scan to OCR, Scan to E-mail and Scan to File. Scan to Image Lets you scan a page directly into any image viewer/editor software.
Scan Using Your Computer User-defined Button 5 To customize a button, click the button while holding down the Control key, and the configuration window appears. Follow these guidelines for button configuration. Scan to Image/OCR/E-mail/File 5 General tab Enter a name in Name for Custom (up to 30 characters) to create the button name. Choose the type of scan from the Scan Action selections.
Scan Using Your Computer Settings tab (Scan to Image/OCR/ E-mail) Choose the Target Application, File Type, Resolution, Scan Type, Document Size and 2-sided Scanning settings. NOTE The Scan to E-mail feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or picture, and then attach the file of the scanned data to an email message. 5 If you choose Secure PDF (*.pdf) from the File Type list, the Set PDF Password dialog box appears.
Scan Using Your Computer Settings tab (Scan to File) Choose the file format from the File Type pop-up menu. Save the file to the default folder or choose your preferred folder by clicking the Browse button. Choose the Resolution, Scan Type, Document Size and 2-sided Scanning settings. If you want to specify the destination of the scanned image, select the Show Save As window check box.
Scan Using Your Computer Change Scan Settings (ControlCenter2) (Macintosh) 5 The following settings can be changed. Setting Target Application (for Image, OCR and File) or E-mail Application (for email) Description Select which application is used to open scanned data. Only applications installed on your computer (including Presto! PageManager, Presto! BizCard 6 and Evernote) can be selected.
Scan Using Your Computer Setting Description Applicable Feature Image File Type Select the file type you want to use for the scanned data. Yes OCR E-mail File Yes Yes Yes NOTE • To save the document as a password-protected PDF, select Secure PDF (*.pdf) for File Type and then enter the password in the Set PDF Password dialog box (Image, E-mail and File only). • Searchable PDF is a file format that includes the text data layer over a scanned image.
Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Yes Yes Yes - Destination File Path Click the Change button and then the Browse button to change the folder you would like to save your scanned document to. Destination Folder Click Browse and browse to the folder you would like to save your scanned document to. Check Show Folder to automatically display the destination folder after scanning.
Scan Using Your Computer Setting Document Size Description Document size is set to Auto by default. You can scan documents of any size without making any adjustments to Document Size. 1 For faster scan speeds, you can select the exact size of your document from the Document Size pop-up menu. Applicable Feature Image OCR E-mail File Yes Yes Yes Yes NOTE • If you select a 1 to 2 document size, the scanned image will be divided into two documents that are half the size of the setting.
Scan Using Your Computer Setting Carrier Sheet Mode Description You can scan the following documents using the Carrier Sheet. For this mode, you can select any setting other than Auto from the Document Size pop-up menu. Applicable Feature Image OCR E-mail File Yes Yes Yes Yes Large-sized Documents (A3, B4 and Ledger) Fold the document in half and insert it in the Carrier Sheet for 2-sided (duplex) scanning, then both front and back pages will be combined into a single page.
Scan Using Your Computer You can configure more settings in the Advanced Settings dialog box. Click the Advanced Settings button. Setting Description Applicable Feature Image OCR E-mail File Brightness Yes Adjust the setting (0 to 100) to get the best image. The default value of 50 represents an average and is usually suitable for most images. You can set the Brightness level by dragging the slider to the right or left to lighten or darken the image.
Scan Using Your Computer Setting 1 Description Applicable Feature Image OCR E-mail File Auto Deskew Corrects the skew (within 5 degrees) of the scanned data. 1 Yes Yes Yes Yes Auto Image Rotation Changes the direction of the document based on the text orientation.
Scan Using Your Computer Scan Using Nuance™ PaperPort™ 12SE or Other Windows ® Applications Scan Using Nuance™ PaperPort™ 12SE 5 5 You can use the Nuance™ PaperPort™ 12SE application, which is included in the Brother MFL-Pro software suite, for scanning. Nuance™ PaperPort™ 12SE supports both TWAIN and WIA drivers; the TWAIN driver (recommended) is used in the example on this page. For an example using the WIA driver, see Scan Using Windows ® Photo Gallery or Windows ® Fax and Scan on page 106.
Scan Using Your Computer 2 Start Nuance™ PaperPort™ 12SE. Do one of the following: (Windows ® XP, Windows Vista ® and Windows ® 7) Click (Start) > All Programs > Nuance PaperPort12 > PaperPort. (Windows ® 8 and Windows ® 8.1) Click (PaperPort). The Nuance™ PaperPort™ 12SE window appears.
Scan Using Your Computer 3 Click Scan Settings from the Desktop tab on the ribbon. The Scan or Get Photo panel appears on the left side of the window. 5 4 5 Click the Select button. 6 7 Select the Display scanner dialog box check box in the Scan or Get Photo panel. From the Available Scanners list, select TWAIN: TW-Brother ADS-XXXXX or TWAIN: TW-Brother ADS-XXXXX LAN (where ADS-XXXXX is the model name of your machine).
Scan Using Your Computer 8 Adjust the settings in the Scanner Setup dialog box if needed (Resolution, Scan Type, Brightness, and Contrast). For more information about TWAIN Driver Settings, see page 100. For more information about WIA Driver Settings, see page 105. 9 From the Document Size drop-down list, select your document size. NOTE After you select a document size, you can adjust the scanning area further by clicking the left mouse button and dragging it.
Scan Using Your Computer TWAIN Driver Settings 5 Click either the Basic tab or the Advanced tab for TWAIN driver settings. Basic tab 1 2 3 4 5 6 5 7 8 1 Scan (Image Type) Select Photo, Web, or Text.
Scan Using Your Computer 3 Scan Type Select one of the following: Auto Black & White Use for text or line art images. Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) True Gray Use for photographic images or graphics. This mode is more exact due to using up to 256 shades of gray. 24bit Color Uses up to 16.
Scan Using Your Computer 8 2-sided Scanning Select Long-edge binding or Short-edge binding depending on the layout of your original to make sure that the data file created appears correctly in the scanned document.
Scan Using Your Computer Advanced tab 1 2 4 3 5 6 7 8 5 9 1 Color Drop Deletes specific colors from your scan data. Select one of the following: Chromatic colors Use to drop all colors except Black. Red Use to drop the Red color. Green Use to drop the Green color. Blue Use to drop the Blue color. Custom Select the color that you want to remove.
Scan Using Your Computer 7 Multifeed Detection Uses a ultrasonic sensor to detect when a multifeed has occurred. When this function detects a multifeed, confirm that the data scanned before the multifeed has been saved, and then start scanning again at the next page or the beginning of the document. 8 Skip Blank Page Removes blank pages of the document from the scanning results. 9 Carrier Sheet Mode Scan the following document types using the Carrier Sheet.
Scan Using Your Computer WIA Driver Settings 5 1 2 5 1 Paper source You can select Document Feeder only. 2 Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text, or Custom Settings. To change advanced settings, click Adjust the quality of the scanned picture. Resolution Select a scanning resolution from the Resolution text box. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Scan Using Your Computer Scan Using Windows ® Photo Gallery or Windows ® Fax and Scan 5 You can use the Windows ® Photo Gallery or Windows ® Fax and Scan applications for scanning. These applications use the WIA scanner driver. The steps below will guide you through the scanning operations. You may need to download Windows ® Photo Gallery or Windows ® Fax and Scan. 1 2 Load your document. Open your software application to scan the document.
Scan Using Your Computer Use Nuance PDF Converter Professional 8 (Windows ®) 5 Nuance PDF Converter Professional 8 offers a variety of features for handling PDF files. It can unlock and open PDF files for viewing, editing, annotation and re-assembly. Installing Nuance PDF Converter Professional 8 1 2 3 4 5 Insert the supplied DVD-ROM into your DVD-ROM drive. When the Brother Installation screen appears, select your model name and then the desired language. 5 Click Additional Applications.
Scan Using Your Computer Use NewSoft Presto! BizCard 6 (Windows ®) 5 Presto! BizCard lets you manage the information, such as names, companies, mailing addresses, phone/fax numbers and email addresses, from scanned business cards to your computer. Scan or import your business cards and Presto! BizCard automatically saves the data and image for each card. Different viewing modes are available for searching, editing, creating, and sorting.
Scan Using Your Computer Scan Using Presto! PageManager or TWAIN Applications (Macintosh) 5 You can use the Presto! PageManager application for scanning. These instructions for scanning are for Presto! PageManager but are similar for other applications that support TWAIN specifications. Installing Presto! PageManager 1 Download the full driver and software package from the Brother Solutions Center (http://support.brother.com). 2 3 4 5 Double-click the BROTHER icon on your desktop.
Scan Using Your Computer 2 Click File > Acquire Image Data. The scanner setup dialog box appears. 5 (The Brother TWAIN screen supports languages specified in Presto! PageManager.) 3 4 Adjust the settings in the scanner setup dialog box if needed. From the Document Size pop-up menu, select your document size. NOTE After you select a document size, you can adjust the scanning area further by clicking the left mouse button and dragging it. This is required when cropping an image for scanning.
Scan Using Your Computer TWAIN Driver Settings 5 1 2 3 5 4 5 (The Brother TWAIN screen supports languages specified in Presto! PageManager.) 1 Resolution Select a scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Scan Using Your Computer True Gray Use for photographic images or graphics. This mode is more exact due to using up to 256 shades of gray. 256 Color Use for simple color illustrations that do not use the full color spectrum. Uses up to 256 colors to create images. 24bit Color Uses up to 16.8 million colors to scan the image. Although using 24bit Color creates an image with the most accurate color reproduction, it requires the most memory and has the longest transfer time.
Scan Using Your Computer 5 2-sided Scanning Select Long-edge binding or Short-edge binding depending on the layout of your original to make sure that the data file created appears correctly in the scanned document.
Scan Using Your Computer Scan Using Apple Image Capture (ICA Driver) 5 You can scan a document using the ICA driver. If you installed Full Driver & Software Package from the Brother Solutions Center (http://support.brother.com), the ICA driver has been already installed on your computer. If you don’t see your machine in the Print & Fax or Print & Scan list, you can add your machine by clicking the + button (see Select your machine from Print & Fax or Print & Scan on page 117).
Scan Using Your Computer 2 Select the machine from the list on the left side of the window. You will see the machine in the DEVICES area. If connected via wireless or Ethernet LAN, you will see it in the SHARED area. 5 3 4 5 6 Load your document. Select a size of your document for Scan Size. Select the destination folder or destination application for Scan To. Click the Scan button. The machine starts scanning.
Scan Using Your Computer ICA Driver Settings ADS-XXXXX 5 1 2 3 4 5 6 7 8 9 5 10 ADS-XXXXX You can adjust the following settings, if needed, in the dialog box accessed by clicking on Show Details. Note that the item name and assignable value will vary depending on the machine. 1 Kind Select from Color, Black & White or Text. 2 Resolution Select the resolution you want to scan your document at. 3 Scan Size or Size Select the paper size of the document.
Scan Using Your Computer 9 Combine into single document Check this box to scan a document as one item and save it as one file when selecting PDF or TIFF for the file format. NOTE (OS X v10.7.5 only) If you cannot select TIFF for the file format, select PDF first and then select TIFF. 10 Image Correction You can configure settings depending on Kind that you have chosen.
Scan Using Your Computer Use NewSoft Presto! BizCard 6 (Macintosh) 5 Presto! BizCard lets you manage the information from scanned business cards, such as names, companies, mailing addresses, phone/fax numbers and email addresses, on your computer. Simply scan, or import your business cards and Presto! BizCard automatically saves the data and image for each card. Different viewing modes are available for easy searching, editing, creating, and sorting.
Scan Using Your Computer Scan Using Captiva ® QuickScan™ Pro or ISIS ® Applications (Windows ®) 5 You can use the free trial version of Captiva ® QuickScan™ Pro or other applications, which support the ISIS ® specifications, for scanning. Before scanning using the ISIS ® applications, you must install the ISIS ® scanner driver. NOTE In order to use the ISIS ® driver, the Brother scanner driver needs to be installed.
6 Scan Using the Control Panel Save Scanned Documents on Your Computer 6 6 (ADS-2000e) 1 Start the ControlCenter application. Windows ® 1 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. 2 Click the Device Settings tab (the example below uses Home Mode).
Scan Using the Control Panel Macintosh 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 2 Click the DEVICE SETTINGS tab. 6 2 Click the Scan to PC Settings button. The Remote Setup window appears (the example below uses Windows ®). 3 4 5 Select a Scan-to action you want to assign (Image, OCR, E-mail, or File) from the pop-up menu. Click OK to close the Remote Setup window.
Scan Using the Control Panel 6 7 Load your document. Press Scan to PC. The machine scans the document. (ADS-2500We) 1 2 3 4 Load your document. 5 6 Press the Scan-to action you want to do and then OK. 7 Press Start. The machine starts the scanning process. Swipe left or right, or press d or c to display Scan 1. Press to PC. Swipe left or right to display the Scan-to action you want to do (to OCR, to File, to Image or to E-mail).
Scan Using the Control Panel Save Scanned Documents on a USB Flash Drive 6 (ADS-2000e) 1 Start the ControlCenter application. Windows ® 1 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. 2 Click the Device Settings tab (the example below uses Home Mode).
Scan Using the Control Panel Macintosh 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 2 Click the DEVICE SETTINGS tab. 6 2 3 Click the Remote Setup button. The Remote Setup window appears. 4 5 Click Apply and then OK. Select Scan to USB in the folder tree and then configure scan settings as needed (the example below uses Windows ®). Insert a USB flash drive into the machine.
Scan Using the Control Panel 6 7 Load your document. Press Scan to USB on the control panel. The machine starts scanning. NOTE The file name will be the current date plus a two-digit sequential number. (ADS-2500We) 1 2 3 4 5 6 Insert a USB flash drive into your machine. Load your document. Swipe left or right, or press d or c to display Scan 2. 6 Press to USB. Press Options.
Scan Using the Control Panel Save Scanned Documents on Mobile Devices 6 The machine can save the scanned data on a mobile device. NOTE • This feature can be used with mobile devices that use the USB mass storage standard. • The machine does not support charging any USB devices. • Brother Image Viewer for Android™, which is available for download from the Google Play (Android™ Market), enables users to view or edit the scanned data. For details, download the Brother Image Viewer for Android™.
Scan Using the Control Panel NOTE • If you want to save the settings as a new default, press Set New Default. • If you want to restore all settings to the factory settings, press Factory Reset. 6. Press Start. The machine starts scanning, and then the scanned data is saved on the mobile device. NOTE If you want to save the settings as a shortcut, press Save as Shortcut. For more information, see Scanner Shortcuts (ADS-2500We only) on page 160.
Scan Using the Control Panel Scan Documents to an FTP Server (ADS-2500We only) 6 When you choose Scan to FTP, you can scan a black and white or color document directly to an FTP server on your local network, or on the Internet. The details required to use Scan to FTP can be entered by using Web Based Management to pre-configure and store the details in an FTP Profile. NOTE • Scan to FTP is available when FTP profiles are configured by using Web Based Management.
Scan Using the Control Panel Choose Scan to FTP/Network in Web Based Management. In Create a User Defined File Name, enter a file name in one of the two user defined fields and click Submit. A maximum of 15 characters can be entered in each of the user defined name fields. NOTE Do not use unsuitable characters in the file name (for example ?, /, \, or *). They may cause a sending error when using Scan to FTP.
Scan Using the Control Panel Configure the FTP Default Settings 6 You can set Passive Mode to Off or On depending on your FTP server and network firewall configuration. By default this setting is On. You can also change the port number used to access the FTP server. The default for this setting is port 21. In most cases these two settings can remain as the default. 6 1 Enter the name that you want to use for the profile of the FTP server.
Scan Using the Control Panel 7 Choose the quality, file type, document size and 2-sided Scan you want to use for the scanned data. The following settings can be changed. Setting Options Quality Color 150 dpi Color 200 dpi Color 300 dpi Color 600 dpi Description You can select a scanning quality from the Quality drop-down list. Higher qualities take more memory and transfer time, but produce a finer scanned image.
Scan Using the Control Panel Setting Options Document Size Auto Description Letter If you select Auto, you can scan documents of any size without making any adjustments to Document Size. For faster scan speeds, you can select the exact size of your document from the Document Size drop-down list. Legal If you select 600 dpi for Quality, you cannot select Auto.
Scan Using the Control Panel Scan Using FTP Server Profiles 1 2 3 4 6 Load your document. Press d or c to display to FTP. Press to FTP. Press a or b to choose one of the FTP server profiles listed. Do one of the following: If the Scan to FTP profile is complete, go to 7 If the Scan to FTP profile is not complete, go to 5. 5 6 Press Options. Choose the settings for 2-sided Scan, Scan Type, Resolution, File Type, Document Size, File Size, Auto Deskew, Skip Blank Page and User Name as needed.
Scan Using the Control Panel Scan Documents to a Shared Folder / Network Location (Windows ®) (ADS-2500We only) 6 When you choose Scan to Network, you can scan documents directly to a shared folder located on your local network or the Internet. The details required to use Scan to Network can be entered by using Web Based Management to preconfigure and store the details in a Scan to Network profile.
Scan Using the Control Panel NOTE Do not use unsuitable characters in the file name (for example ?, /, \, or *). They may cause a sending error when using Scan to Network.
Scan Using the Control Panel 1 2 3 Choose Network in Scan to FTP/Network from the Scan tab. Click Submit. 4 The Host Address is the domain name of the CIFS server. Enter the Host Address (for example mypc.example.com) (up to 64 characters) or the IP address (for example 192.23.56.189). 5 Enter the destination folder where your document will be stored on the CIFS server (for example brother\abc) (up to 60 characters). 6 7 Follow the steps from 8 to 9 of Configure the FTP Default Settings on page 130.
Scan Using the Control Panel Scan Using Scan to Network Profiles 1 2 3 4 6 Load your document. Swipe left or right, or press d or c to display Scan 1. Press to Network. Press a or b to choose one of Network server profiles listed. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the profile on the LCD. Press OK. Do one of the following: If the Scan to Network profile is complete, go to 7. If the Scan to Network profile is not complete, go to 5. 5 6 6 Press Options.
Scan Using the Control Panel Scan Using Web Services (Windows Vista ® SP2 or Later, Windows ® 7, Windows ® 8 and Windows ® 8.1) (ADS-2500We) 6 The menu that allows you to use Web Services for scanning is displayed on the LCD of the machine, if you have installed the driver for scanning via Web Services. For information about installing Web Services, see Install Drivers Used for Scanning via Web Services (Windows Vista ®, Windows ® 7, Windows ® 8, Windows ® 8.1) in the Network User’s Guide.
Scan Using the Control Panel 3 Choose the scan profile you want to use. Make sure the scanner selected in Scanner is a Brother machine that supports Web Services for scanning. Click Set as Default. 4 5 Click Edit. The Edit Default Profile dialog box appears. 6 Click Save Profile. The settings will be applied when scanning using the Web Services protocol. Choose the Source, Paper size, Color format, File type, Resolution, Brightness and Contrast settings.
Scan Using the Control Panel Send Scanned Documents Directly to an Email Address (ADS-2500We only) 1 2 3 4 6 Load your document. Swipe left or right, or press d or c to display Scan 2. Press to E-mail Server. Select the email address you want to send to by doing one of the following: If you want to select an email address from the Address Book, see Select an email Address from the Address Book on page 140.
Scan Using the Control Panel 4 Press . The software keyboard appears on the LCD. NOTE • The LDAP protocol supports you to search for email addresses on your server. For information on how to configure LDAP protocol, see Changing LDAP Configuration in the Network User’s Guide. • The LDAP search result will be shown on the LCD with before the local address book search result. 5 Enter the initial characters for your search and then press OK.
Scan Using the Control Panel Set Up the Address Book (ADS-2500We only) 6 The Address Book feature lets you select an email address to send the scanned data directly. You can configure the Address Book from the control panel of the machine. NOTE You can also configure the Address Book with Remote Setup. Register an email Address 6 You can register up to 300 email addresses and enter a name for each address. 1 2 3 4 5 6 7 8 9 0 Swipe left or right, or press d or c to display Scan 2.
Scan Using the Control Panel 9 Do one of the following: If you want to change the name, go to step 0. If you want to change the email address, go to step B. 0 A B C D Press Name. The software keyboard appears on the LCD. Enter a new name and then press OK. Go to step D. Press Address. The software keyboard appears on the LCD. Enter a new email address and then press OK. Press OK. NOTE 6 The LCD displays a list of shortcuts using the email address you changed.
Scan Using the Control Panel Set Up a Group 6 You can register up to 20 groups. Each group can have up to 15 email addresses. NOTE Before setting up a group, you need to register more than one email address. 1 2 3 4 5 6 7 8 9 0 A Swipe left or right, or press d or c to display Scan 2. Press to E-mail Server. Press Address Book. Press Edit. Press Setup Groups. 6 Press Name. Enter a group name and then press OK. Press Add/Delete.
Scan Using the Control Panel 9 0 A B C D Press Name. The software keyboard appears on the LCD. Enter a new group name. Go to step D. Press Add/Delete. Press a or b until you find the email address you want to add or delete. Press the email address. Press OK. Delete a Group 1 2 3 4 5 6 7 8 6 Swipe left or right, or press d or c to display Scan 2. 6 Press to E-mail Server. Press Address Book. Press Edit. Press Delete. Press a or b until you find the group name you want to delete.
Scan Using the Control Panel Upload Scanned Documents to the Web (ADS-2500We only) 6 Scan to Web lets you scan a document and upload it directly to Web Services. See the Web Connect Guide.
Scan Using the Control Panel Change Scan to PC Settings (Windows ®) 1 6 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. NOTE • The screens in this guide are from Windows ® 7. Screens on your computer may vary depending on your operating system. • If the click icon is not displayed in the task tray, (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected).
Scan Using the Control Panel 3 Click the Device Scan Settings button. The Device Scan Settings dialog box appears. 6 4 5 Click the tab for the Scan-to action you want to change (Image, OCR, E-mail, or File). Change the settings. The following settings can be changed.
Scan Using the Control Panel Setting Description Applicable Feature Image File Type Select the file type you want to use for the scanned data. Yes OCR E-mail File Yes Yes Yes NOTE • To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type drop-down list, click the (Set PDF Password) button, and enter the password. • Searchable PDF is a file format that includes the text data layer over a scanned image.
Scan Using the Control Panel Setting Description Applicable Feature Image OCR E-mail File Resolution Select a scanning resolution from the Resolution dropdown list. Higher resolutions take more memory and transfer time, but produce a finer scanned image. Yes Yes Yes Yes Scan Type Select from a range of scan color depth. Yes Yes Yes Yes Black & White Use for text or line art images. Gray (Error Diffusion) Use for photographic images or graphics.
Scan Using the Control Panel Setting Description Applicable Feature Image OCR E-mail File Brightness Adjust the setting (-50 to 50) to get the best image. The default value of 0 represents an average and is usually suitable for most images. You can set the Brightness level by dragging the slider to the right or left to lighten or darken the image. You can also enter a value in the box to set the level. If the scanned image is too light, set a lower Brightness level and scan the document again.
Scan Using the Control Panel Setting Description Plastic Card Mode Scan non-embossed cards, such as driver’s licenses or insurance cards, using these automatic settings: Applicable Feature Image OCR E-mail File Yes Yes Yes Yes Resolution: 600 x 600 dpi Document Size: 2 in 1 (Auto) 2-sided Scanning: On (Short-edge binding) Auto Deskew: Off Multifeed Detection: Off Auto Image Rotation: Off NOTE 6 • If you want to scan a plastic card with different settings, set Plastic Card Mode off
Scan Using the Control Panel Setting Description Applicable Feature Image OCR E-mail File Multifeed Detection Uses a ultrasonic sensor to detect when a multifeed has occurred. When this function detects a multifeed, confirm that the data scanned before the multifeed has been saved, and then start scanning again at the next page or the beginning of the document. Yes Yes Yes Yes Display Scanning Results Shows the numbers of total pages saved and blank pages skipped on your computer screen.
Scan Using the Control Panel Change Scan to PC Settings (Macintosh) 1 6 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 6 2 While holding down the Control key, click a button for the Scan-to action you want to change (Image, OCR, E-mail, or File). The Scan-to action setting dialog box appears (the example below uses Image). 3 Click the Device Button tab.
Scan Using the Control Panel 4 Change the settings. The following settings can be changed. Setting Description Target Application Select which application is used to open scanned data. Only applications installed on your computer can be selected. Applicable Feature Image OCR E-mail File Yes Yes Yes - Add button Add an application to the pop-up menu. Enter the Application Name (up to 30 characters) and select your preferred application by clicking the Browse button.
Scan Using the Control Panel Setting Description Applicable Feature Image OCR E-mail File OCR Software Shows the application to extract the editable text data from the document. - Yes - - OCR Language Set to match the language of the scanned document’s text. - Yes - - File Name Click the Change button for Image, OCR or E-mail. Enter a prefix for the file name if needed.
Scan Using the Control Panel Setting Document Size Description Document size is set to Auto by default. You can scan documents of any size without making any adjustments to Document Size. For faster scan speeds, you can select the exact size of your document from the Document Size pop-up menu. Applicable Feature Image OCR E-mail File Yes Yes Yes Yes NOTE • If you select a 1 to 2 document size, the scanned image will be divided into two documents that are half the size of the setting.
Scan Using the Control Panel Setting Description Plastic Card Mode Scan non-embossed cards, such as driver’s licenses or insurance cards, using these automatic settings: Applicable Feature Image OCR E-mail File Yes Yes Yes Yes Resolution: 600 x 600 dpi Document Size: 2 in 1 (Auto) Auto Deskew: On 2-sided Scanning: On (Short-edge binding) Multifeed Detection: Off Auto Image Rotation: Off NOTE 6 • If you want to scan a plastic card with different settings, set Plastic Card Mode off,
Scan Using the Control Panel Setting Contrast Description Adjust the setting (0 to 100) to get the best image. The default value of 50 represents an average and is usually suitable for most images. You can increase or decrease the contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in grey areas.
Scan Using the Control Panel Scanner Shortcuts (ADS-2500We only) 6 Add a Shortcut 6 Eight shortcut tabs are available, each holding up to six shortcuts. 1 2 Press Shortcuts. 3 Press 4 Do one of the following: Press a tab from 1 to 8. . Press Scan. 6 1. Press a or b until you find the shortcut type you want to create. 2. Press the shortcut type, and then press OK. 3. Go to step 5. Press Scan to Web. You must set up Brother Web Connect first. See the Network User’s Guide.
Scan Using the Control Panel to Network and to FTP 1. Select a profile name. 2. Go to step 7 6 7 8 9 Press Save as Shortcut. Confirm your settings, and then press OK. The software keyboard appears on the LCD. Enter a shortcut name, and then press OK. Press the check box to save this as a One Touch Shortcut and then press OK. 6 NOTE • A One Touch Shortcut will immediately start the configured operation and not prompt you to change any settings. • A One Touch Shortcut is made in green color.
7 Managing the Machine from Your Computer 7 Monitor the Machine’s Status from Your Computer (Windows ®) 7 The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, allowing you to get immediate notification of error messages. Do one of the following: Double-click the Click (Status Monitor) icon in the task tray. (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected).
Managing the Machine from Your Computer Error Notifications Right-click the 7 (Status Monitor) icon and select Enable error notifications. Status Monitor Indicators 7 The Brother Status Monitor icon changes color based on your machine’s status. A green icon indicates that your scanner is in a normal stand-by state. A yellow icon indicates a warning. A red icon indicates an error has occurred. 7 A gray icon indicates that your scanner is offline.
Managing the Machine from Your Computer Monitor the Machine’s Status from Your Computer (Macintosh) 7 The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get immediate notification of error messages such as document jam. 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 2 Click the DEVICE SETTINGS tab.
Managing the Machine from Your Computer 3 Click the Status Monitor button. The Status Monitor window appears and display the status of your Brother machine. 1 2 3 7 4 1 Troubleshooting Click to access the troubleshooting web site by clicking the Troubleshooting button. 2 Visit the Genuine Supplies website Click to access the Brother genuine supplies web site by clicking the Visit the Genuine Supplies website button. 3 Pick-up Roller Count Displays the Pick-up Roller replacement cycle.
Managing the Machine from Your Computer Turn the AutoLoad Feature On/Off (ControlCenter2) 1 7 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 7 2 Click Configuration, and then select Preferences. The ControlCenter2 Preferences window appears. 3 4 Select (or clear) the Start ControlCenter on computer startup check box. Click OK.
Managing the Machine from Your Computer Set Up the Brother Machine from Your Computer 7 The Remote Setup application lets you configure many machine settings from your computer. When you start the Remote Setup application, the settings on your Brother machine will be downloaded automatically to your computer and displayed on the screen. If you change the settings on your computer, you can upload them directly to the machine. NOTE • If an error dialog box appears, Remote Setup will not start.
Managing the Machine from Your Computer Macintosh 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 2 Click the DEVICE SETTINGS tab. 7 2 Click the Remote Setup button. The Remote Setup window appears. NOTE You can also start Remote Setup by following the instructions below: • Windows ® Click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected).
Managing the Machine from Your Computer 3 Select a menu in the folder tree and configure the settings as needed (the example below uses General Setup in Windows ®). OK Click to start uploading data to the machine and exit the Remote Setup application. If an error message is displayed, re-enter the correct data, and then click OK. Cancel Click to exit the Remote Setup application without uploading data to the machine.
Managing the Machine from Your Computer (ADS-2500We) 7 NOTE • Click the Export button to save all settings for your machine. • (Windows ®) If your computer is protected by a firewall, and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port number 137. • If you are using Windows ® Firewall and you installed MFL-Pro Suite from the DVD-ROM, the necessary Firewall settings have already been made.
8 Routine Maintenance Clean the Outside of the Machine 1 Wipe the outside of the machine with a dry, soft, lint-free cloth to remove dust. 2 Open the Top Cover. Wipe the Control Panel with a dry, soft, lint-free cloth to remove dust. 8 8 8 3 4 Close the Top Cover. Pull the Output Tray a out and unfold the Document Stopper s.
Routine Maintenance 5 Wipe the inside of the Output Tray with a dry, soft, lint-free cloth to remove dust. 6 Fold the Document Stopper a and firmly insert the Output Tray s into the machine.
Routine Maintenance Clean the Scanner 8 A spot of dirt or correction fluid on the glass strip may cause poor quality scans. Clean the inside of the scanner if a vertical line appears in the scanned data or if areas are missing in the scanned data. 1 2 Unplug the machine from the AC power outlet. Open the Top Cover a and the Front Cover s. a 8 s 3 In the ADF unit, clean the glass strips a s with a soft lint-free cloth moistened with water.
Routine Maintenance 4 Press and hold the buttons a on the inside of the Front Cover and then pull the Separation Pad Cover s down. a s 8 IMPORTANT Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you could cause injury to you and serious damage to the machine.
Routine Maintenance 5 Press and hold the green buttons a of the Separation Pad and then pull the Separation Pad s upward. a s 6 7 Clean the Separation Pad with a soft lint-free cloth slightly moistened with water. Attach the Separation Pad to the Separation Pad Cover. 8 8 9 Securely close the Separation Pad Cover until the hooks fit into the Front Cover. Hold both sides of the Pick-up Roller Cover a and pull the cover down.
Routine Maintenance 0 Slide the Pick-up Roller a all the way to the right. a A The holder of the Pick-up Roller has a narrow opening, and the shape of the shaft of the Pick-up Roller matches this opening. Rotate the Pick-up Roller until you can fit the shaft into the opening of the holder. 8 B Pinch and pull the Pick-up Roller out of the machine. C Clean the Pick-up Roller with a soft lint-free cloth slightly moistened with water.
Routine Maintenance D Place the Pick-up Roller into the machine. NOTE Confirm the left and right sides of the Pick-up Roller before attaching it. L E R Slide the Pick-up Roller a to the left edge while turning the Pick-up Roller. 8 a F G Close the Pick-up Roller Cover. Close the Front Cover and the Top Cover.
Routine Maintenance NOTE You can clean the glass strips with a non-flammable glass cleaner. When finished, run your fingertip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again, concentrating on that area. You may need to repeat the cleaning process three or four times. To test, scan a document after each cleaning attempt. When there is a spot of dirt or correction fluid on the glass strip the scanned sample shows a vertical line.
Routine Maintenance Replace Supplies 8 The Status Monitor will alert you when the machine detects that supplies are near the end of their life. Part Names, Numbers, and Life Cycles No. Part Name 8 Part No.
Routine Maintenance NOTE The Standard Replacement Cycle may vary depending on the usage environment, type of documents, and how often documents are scanned. These parts are available at most Brother retailers. If you cannot find the part you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order parts directly from Brother. Visit us online for a complete selection of the Brother parts and supplies that are available for purchase.
Routine Maintenance Check Supplies Replacement Cycle (ADS-2000e) 8 Start the Status Monitor application. Windows ® Double-click the (Status Monitor) icon in the task tray. The Status Monitor window appears. 8 Macintosh 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 2 Click the DEVICE SETTINGS tab.
Routine Maintenance 3 Click the Status Monitor button. The Status Monitor window appears. 8 NOTE If the LED indications warn you to replace the Separation Pad and/or the Pick-up Roller, order the necessary parts and then replace the used parts with new ones. Check Supplies Replacement Cycle (ADS-2500We) 1 2 3 4 On the scanner’s LCD, press 8 . Press a or b to display Machine Info. Press Machine Info. Press Usage Counters. The LCD displays Separation Pad Count and Pick-up Roller Count.
Routine Maintenance Replace the Separation Pad 8 Your machine is equipped with a scan counter that automatically counts how many times the machine has scanned. When the machine scans 50,000 times, the Status Monitor displays a message to remind you to replace the Separation Pad. 1 Open the Top Cover a and the Front Cover s. a 8 s 2 Press and hold the buttons a on the inside of the Front Cover and then pull the Separation Pad Cover s down.
Routine Maintenance IMPORTANT Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you could cause injury to you and serious damage to the machine. 8 3 Press and hold the green buttons a of the Separation Pad and then pull the Separation Pad s upward. a s 4 Attach a new Separation Pad to the Separation Pad Cover. 5 Securely close the Separation Pad Cover until the hooks fit into the Front Cover.
Routine Maintenance 6 7 Close the Front Cover and the Top Cover. Reset the counter (see Reset the Usage Counters (ADS-2000e) on page 188). NOTE Confirm the following: • The value of Separation Pad Count is 0 (see Check Supplies Replacement Cycle (ADS-2000e) on page 181). • The error message on the Status Monitor has been cleared. • The LCD or LED indications does not indicate Replace Pad and Replace Parts.
Routine Maintenance 3 Slide the Pick-up Roller a all the way to the right. a 4 The holder of the Pick-up Roller has a narrow opening, and the shape of the shaft of the Pick-up Roller matches this opening. Rotate the Pick-up Roller until you can fit the shaft into the opening of the holder. 8 5 Pinch and pull the Pick-up Roller out of the machine.
Routine Maintenance 6 Place a new Pick-up Roller into the machine. NOTE Identify the left and right sides of the Pick-up Roller before attaching it. L 7 R Slide the Pick-up Roller a to the left edge while turning the Pick-up Roller. 8 a 8 9 0 Close the Pick-up Roller Cover. Close the Front Cover and the Top Cover. Reset the counter (see Reset the Usage Counters (ADS-2000e) on page 188).
Routine Maintenance Reset the Usage Counters (ADS-2000e) 1 8 Start ControlCenter. Windows ® 1 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. 2 Click the Device Settings tab (the example below uses Home Mode). 8 Macintosh 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. 2 Click the DEVICE SETTINGS tab.
Routine Maintenance 2 3 Click the Remote Setup button. The Remote Setup window appears. Select Machine Info. in the folder tree and then configure scan settings as needed (the example below uses Windows ®). 8 4 Do one of the following: To reset the Separation Pad counter, select the Separation Pad check box. To reset the Pick-up Roller counter, select the Pick-up Roller check box. 5 6 Click Apply. Click OK. Reset the Usage Counters (ADS-2500We) 1 2 3 4 5 On your scanner’s LCD, press 8 .
Routine Maintenance Packing and Shipping the Machine 8 When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty. The machine should be adequately insured with the carrier. 1 Close the Panel Cover gently. 8 2 Fold the Document Stopper into the Output Tray and firmly push the Output Tray into the machine.
Routine Maintenance 3 Wrap the machine in the original bag. 4 Pack the machine and the printed materials in the original carton with the original packing material as shown below. 8 NOTE If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts (power cord, Carrier Sheet and USB cable) and printed materials to use with your “Exchange” machine. 5 Close the carton and tape it shut.
9 Troubleshooting 9 Identify Your Problem 9 First, check the following: 9 The AC power code is connected properly and the machine is turned on. All of the protective parts have been removed. The Front Cover, Separation Pad Cover and Pick-up Roller Cover are completely closed. The interface cable is securely connected to the machine and the computer. The correct driver for the machine has been installed. The computer is connected to the correct port on the machine.
Troubleshooting Error message Cause Action Replace Roller The Pick-up Roller has been used over 50,000 times. Replace the Pick-up Roller with a new one. Scanning errors may occur if you do not replace the part. See Replace the Pick-up Roller on page 185. Replace Parts Both the Separation Pad and the Pick-up Roller have been used over 50,000 times. Replace the Separation Pad and the Pick-up Roller with new ones. Scanning errors may occur if you do not replace the parts.
Troubleshooting Error message Cause USB Write-protected The inserted USB flash drive is write-protected. Action Remove the write-protected USB flash drive, press any button (ADS-2000e) or (ADS-2500We) and then do one of the following: Turn off the USB flash drive’s write-protection and then try again. Use a USB flash drive that is not write-protected. Too Many Files on USB Your machine cannot save to a USB Remove the USB flash drive, press any button flash drive if it contains too many files.
Troubleshooting Document Jam 9 Documents can jam in the ADF unit if they are not inserted or fed correctly or, if they are too long, or if multiple pages were fed at the same time (multifeed). Follow the steps below to clear a document jam. 1 2 Take out any paper from the ADF that is not jammed. Open the Front Cover by pinching the Cover Release Lever a. a 3 Pull the jammed document out of the machine. 9 NOTE Check for ripped paper inside the machine.
Troubleshooting IMPORTANT • Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you could cause serious damage to the machine. • To avoid damage to the jammed document, DO NOT pull the document out before opening the Front Cover. • Take out any paper from the ADF before closing the Front Cover. 9 • To avoid future document jams, do the following: • Close the Front Cover properly by pushing it gently in the center.
Troubleshooting Long Paper Jam 9 Long paper refers to any paper over 11.69 inches (297 mm) but less than 34 inches (863 mm). To avoid a long paper jam, you must select Long Paper for Scan Size or Document Size.
Troubleshooting Troubleshooting 9 IMPORTANT For technical help, you must contact Brother customer support. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://support.brother.
Troubleshooting Difficulty The scanned image is missing. Cause The Document Guides are not adjusted to fit the width of the document. The Auto Deskew feature was set to On when the document was scanned. The settings are not suitable for your document. For example, a Legalsize document was fed when Letter was selected as document size. The scanned image is skewed. Suggestions Adjust the Document Guides to fit the width of the document.
Troubleshooting Difficulty The document is jammed. Cause Paper dust has accumulated on the surface of the Pick-up Roller or Separation Pad. There are foreign objects in the ADF. Your document is not acceptable for the machine. Suggestions Clean the Separation Pad and Pick-up Roller.
Troubleshooting Difficulty Cause Suggestions Colors in the scanned data are dark. The settings are not appropriate for the type of document being scanned. Do one of the following: Select the Bleed Through Prevention/Remove Background Color check box and then scan from your computer. Change Brightness higher and then scan from your computer. Change Contrast higher and then scan from your computer. Change Scan Type to Gray or Color and then scan from your computer.
Troubleshooting Difficulty Cause Suggestions Cannot find how to start ControlCenter4 (Windows ®). — If the click icon is not displayed in the task tray, (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. Cannot start ControlCenter2 (Macintosh). You have not logged in the computer as the administrator. Restart the computer and log in as the administrator.
Troubleshooting Network Difficulties (ADS-2500We only) 9 Difficulty Suggestions Cannot scan over the network. Make sure that your machine is powered on and is online and in Ready Mode. Check the current network settings. See Troubleshooting in the Network User’s Guide. The network scanning feature does not work. (Windows ® users) It is necessary to configure the third-party Security/Firewall Software to allow Network scanning.
Troubleshooting Machine Information Check the Serial Number (ADS-2000e) 1 9 9 Start the ControlCenter application. Windows ® 1 Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. 2 Click the Device Settings tab (the example below uses Home Mode). 9 Macintosh 1 Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears.
Troubleshooting 2 2 3 Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears. Select Machine Info. in the folder tree. The window will display the Serial Number (the example below uses Windows ®). 9 Check the Serial Number (ADS-2500We) 1 2 3 On your scanner’s LCD, press 9 . Press Machine Info. Press Serial No. The LCD will display the machine’s serial number.
Troubleshooting WLAN Enable/Disable (ADS-2500We only) 1 2 3 4 5 6 Press 9 . Press Network. Press WLAN. Press a or b to display WLAN Enable. Press WLAN Enable. Press On (or Off). Reset Functions 9 The following reset functions are available: Network (ADS-2500We only) You can restore the network settings, such as the password and IP address information, to the factory settings. Address Book (ADS-2500We only) 9 You can reset the Address Book setting.
A Specifications A General A NOTE This chapter provides a summary of the machine’s specifications. For additional specifications, visit http://www.brother.com for details. (ADS-2000e) Memory Capacity Standard 256 MB Power Source USA 100 - 120 V AC 50/60 Hz Latin American Countries 220 - 240 V AC 50/60 Hz Scanning 3 Approx. 18 W Ready 4 Approx. 1.5 W Sleep Approx. 1.5 W Power Down Approx. 0.
Specifications Dimensions 7.1 in. (179 mm) 11.8 in. (299 mm) 8.7 in. (220 mm) 12.1 in. (306 mm) A 11.8 in. (299 mm) 19.4 in. (493 mm) Weights Approx. 7.3 lb (3.3 kg) (ADS-2000e) Approx. 7.9 lb (3.6 kg) (ADS-2500We) Temperature Operating 41 to 95 °F (5 to 35 °C) Humidity Operating 20 to 80% ADF (automatic document feeder) Up to 50 pages (Paper: 20 lb (80 g/m2) Legal size, or less than 0.2 in.
Specifications Document Size Multiple Paper Single Paper Width 2.0 to 8.5 in. (51 to 215.9 mm) Length 2.76 to 14 in. (70 to 355.6 mm) Width 2.0 to 8.5 in. (51 to 215.9 mm) Length 2.76 to 34.0 in. (70 to 863 mm) 1 Measured diagonally. 2 Measured when the machine is connected to your computer. 3 When 2-sided (duplex) scanning. 4 When all network ports activated and connected.
Specifications Interfaces A Hi-Speed USB 2.0 1, 2 USB Use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2.0 meters) long. 3 LAN (ADS-2500We only) Use an Ethernet UTP cable category 5 or later. Wireless LAN (ADS-2500We only) IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. 3 See Network (ADS-2500We only) on page 210.
Specifications Computer Requirements A SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Supported Computer Platform & PC Operating System Version Software Functions Windows ® Windows ® XP Operating Home (SP2 or System later) 2 Scanning Windows ® XP Professional (SP2 or later) 2 PC Interface Intel ® Pentium ® II 10/100Base-TX or equivalent (Ethernet) USB Hard Disk Space to install For For Drivers Applications 128 MB 256 MB 150 MB 1.0 GB 512 MB 1 GB 500 MB 1.
B Appendix B Entering Text (ADS-2500We only) B When you need to enter text into the machine the keyboard appears on the Touchscreen. NOTE • To change between lowercase or uppercase, press . • To toggle between the keyboards (letters, numbers, or symbols), press . Inserting spaces B To enter a space, press Space. Or, you can press c to move the cursor. NOTE The characters that are available may differ depending on your country.
Appendix LED Indications (ADS-2000e only) B The LED indications shown in the table below are used in the illustrations in this chapter. The LED is off. or or or LEDs The LED is on. or or The LED is blinking. Machine Status Ready The machine is ready to scan. Ready (PC connected) The machine is ready to scan and connected to your computer. B Ready (USB connected) The machine is ready to scan and connected to a USB device.
Appendix LEDs Machine Status Ready (PC and USB connected) The machine is ready to scan and connected to your computer and a USB device. Sleep The machine is in Sleep Mode. The machine acts as though it is turned off. Do one of the following to wake up the machine: Press any key. Open the Top Cover. Load your document. The machine will enter Ready Mode. Remote Setup Remote Setup is in process. To cancel Remote Setup, click the Cancel button in the Remote Setup window on your computer.
Appendix LEDs Machine Status Scanning to USB Scan to your USB device is in process. NOTE The Scan to PC LED lights up when your computer is connected to the machine. Ejecting Paper The machine is ejecting paper. If there is no document loaded in the ADF or the paper ejection was temporarily stopped, press the Stop button to finish ejecting the paper. Checking Device The machine is checking the connected USB device. NOTE The Scan to PC LED lights up when your computer is connected to the machine.
Appendix LEDs Machine Status Replace Separation Pad Replace the Separation Pad with a new one. See Replace the Separation Pad on page 183. Replace Pick-up Roller Replace the Pick-up Roller with a new one. See Replace the Pick-up Roller on page 185. Replace Separation Pad and Pick-up Roller Replace the Separation Pad and the Pick-up Roller with new ones. See Replace the Separation Pad on page 183 and Replace the Pick-up Roller on page 185. B Front Cover is Open Close the Front Cover of the machine.
Appendix LEDs Machine Status Document Jam Clear the document jam (see Document Jam on page 195) and then do the following: Load the card vertically when scanning cards. Select Long Paper (Normal Width) or Long Paper (Narrow Width) from the Scan Size or Document Size drop-down list when scanning a long document.
Appendix LEDs Machine Status Multifeed Detection Multiple pages were fed at the same time. Clear the Multifeed. See Document Jam on page 195): Clear the Multifeed Detection check box when scanning business cards. Select the Plastic Card Mode check box when scanning a plastic card. Select the Carrier Sheet Mode check box when scanning using the Carrier Sheet. To change the settings, do one of the following: See Change Scan Settings (ControlCenter4) (Windows ®) on page 67.
Appendix LEDs Machine Status Storage Full The inserted USB flash drive is full. Press any button and then do one of the following: Delete unused files or folders from the USB flash drive and then try again. Use a USB flash drive that has available space. Access Error The USB flash drive was removed when being accessed. Press any button. Protected Device The inserted USB flash drive is write-protected.
Appendix LEDs Machine Status File Name Cannot Be Used The maximum sequential number for the file name has been reached. Press any button and then do one of the following: Delete unused files from the USB flash drive and then try again. Change the file name by doing one of the following: • See Change Scan Settings (ControlCenter4) (Windows ®) on page 67. • See Change Scan Settings (ControlCenter2) (Macintosh) on page 89. • See Change Scan to PC Settings (Windows ®) on page 147.
Appendix Service Call Indications B If there is an error that cannot be cleared by the user, the machine will indicate that a service call is needed by lighting up all the LEDs as shown below. If you see the service call indication shown above, turn the machine off and then on, and then try to scan again. If the error has not cleared after turning the machine off and then on, press Scan to PC and then Scan to USB. The LEDs will light up as shown in the table below to identify the error.
Appendix For example, the LED indication below indicates the error code 0xA7. When pressing the Scan to PC key When pressing the Scan to USB key Make a note of the error code, referring to the table above, and report the code to your dealer or to Brother Customer Service.
C Index B S Brother Brother Numbers ...................................................... i Customer Service .....................................................ii FAQs (Frequently Asked Questions) ........................ i Product Support ........................................................ii Solutions Center ....................................................... i ControlCenter2 Macintosh ....................................................154, 164 ControlCenter4 Windows® ....................
Visit us on the World Wide Web http://www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.
