USER’S GUIDE MFC-255CW MFC-295CN Version 0 USA/CAN
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-255CW and MFC-295CN (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty (“warranty”) is given only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® One-Year Limited Warranty and Replacement Service (USA Only) discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts.
BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
Table of Contents Section I 1 General General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................2 Viewing Documentation...................................................................................2 Accessing Brother Support (Windows®)................
Section II Fax 5 Sending a Fax 28 Entering Fax mode ..............................................................................................28 Faxing from the ADF (MFC-295CN only) ......................................................28 Faxing from the scanner glass ......................................................................28 Setting the scanner glass size for faxing .......................................................29 Color fax transmission ........................................
7 Telephone Services and External devices 41 Voice Operations .................................................................................................41 Tone or pulse (Canada only) .........................................................................41 Fax/Tel mode.................................................................................................41 Telephone services..............................................................................................41 Voice Mail .....
Section III Copy 10 Making copies 58 How to copy .........................................................................................................58 Entering Copy mode......................................................................................58 Making a single copy .....................................................................................58 Making multiple copies ..................................................................................58 Stop copying................
12 Printing photos from a camera (MFC-295CN only) 77 Printing photos directly from a PictBridge camera...............................................77 PictBridge requirements ................................................................................77 Setting your digital camera ............................................................................77 Printing Images..............................................................................................78 DPOF printing..................
B Troubleshooting and Routine Maintenance 96 Troubleshooting ...................................................................................................96 If you are having difficulty with your machine ................................................96 Dial Tone ....................................................................................................105 Telephone line interference .........................................................................
Section I General General Information Loading paper and documents General setup Security features I 2 8 21 24
1 General Information Using the documentation Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific keys on the machine’s control panel.
General Information b c If the model name screen appears, click your model name. If the language screen appears, click your language. The CD-ROM Top Menu will appear. How to find Scanning instructions 1 There are several ways you can scan documents.
Chapter 1 Viewing Documentation (Macintosh) a 1 Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide Scanning (Mac OS X 10.3.9 or greater) ControlCenter2 (Mac OS X 10.3.9 or greater) Network Scanning (Mac OS X 10.3.
General Information Accessing Brother Support (Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. Click Brother Support on the Top Menu. The following screen will appear: To visit our web site for original/genuine Brother supplies (http://www.brother.com/original/), click Supplies Information.
Chapter 1 Control panel overview 1 The MFC-255CW and MFC-295CN have the same control panel keys. 10 9 8 12/10 11:53 1 2 Fax 3 Note Most of the illustrations in this User’s Guide show the MFC-255CW. 1 2 3 Fax and telephone keys: Redial/Pause Redials the last number called. It also inserts a pause when programming quick dial numbers. Hook Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start.
General Information 1 8 7 12/10 11:53 Fax 3 5 Volume keys d c While the machine is idle, you can press these keys to adjust the ring volume. d Press to scroll backward to a menu selection. a or b Press to scroll through the menus and options. Clear/Back Press to cancel the current setting. OK Lets you choose a setting. Start keys: Color Start Lets you start sending faxes or making copies in full color.
2 Loading paper and documents Loading paper and other print media a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. c 2 2 With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you are using.
Loading paper and documents d Fan the stack of paper well to avoid paper jams and misfeeds. f Gently adjust the paper side guides (1) to fit the paper using both hands. Make sure the paper side guides touch the sides of the paper. 1 2 IMPORTANT Always make sure the paper is not curled. e Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray. IMPORTANT g Close the output paper tray cover.
Chapter 2 i While holding the paper tray in place, pull out the paper support ( ) until it clicks, and then unfold the paper support flap ( ). Loading envelopes and postcards 2 About envelopes 2 Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2). 2 1 IMPORTANT DO NOT use the paper support flap for Legal size paper. Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.
Loading paper and documents Loading envelopes and postcards a Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible. IMPORTANT If envelopes or postcards are ‘double-feeding’, put one envelope or postcard in the paper tray at a time. 2 b Put envelopes or postcards into the paper tray with the address side down and the leading edge in first as shown in the illustration.
Chapter 2 If you have problems printing on envelopes with the flap on the short edge, try the following: a b Open the envelope flap. c Adjust the size and margin in your application. Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration. Removing small printouts from the machine When the machine ejects small paper onto the output paper tray cover you may not be able to reach it.
Loading paper and documents Printable area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s Guide on the CD-ROM.
Chapter 2 Acceptable paper and other print media The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before buying large quantities. For best results, use Brother paper.
Loading paper and documents Handling and using print media Paper capacity of the output paper tray cover 2 2 Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down. Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper.
Chapter 2 Choosing the right print media 2 Paper type and size for each operation Paper Type Cut Sheet Cards Envelopes Transparencies 16 Paper Size 2 Usage Fax Copy Photo Printer Capture Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Yes Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Yes Legal 8 1/2 × 14 in. (215.9 × 355.6 mm) Yes Yes – Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – – Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – – Yes A5 5.8 × 8.3 in.
Loading paper and documents Paper weight, thickness and capacity 2 Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2) 3 to 6 mil (0.08 to 0.15 mm) 100 1 Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 3 to 10 mil (0.08 to 0.25 mm) 20 Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2 Photo 4" × 6" Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2 Index Card Up to 32 lb (Up to 120 g/m2) Up to 6 mil (Up to 0.
Chapter 2 Loading documents How to load documents 2 2 IMPORTANT You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. • DO NOT pull on the document while it is feeding. Using the ADF (MFC-295CN only) • DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. 2 • DO NOT use cardboard, newspaper or fabric. The ADF can hold up to 15 pages and feeds each sheet individually.
Loading paper and documents Using the scanner glass 2 Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg) 2 Note You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported How to load documents To use the scanner glass, the ADF must be empty. 2 a b Lift the document cover. c Close the document cover.
Chapter 2 Scannable area 2 The scannable area depends on the settings in the application you are using. The figures below show the unscannable areas. 1 3 4 2 Usage Fax Copy Scan 20 Document Top (1) Size Bottom (2) Left (3) Letter 0.12 in. (3 mm) 0.16 in. (4 mm) A4 0.12 in. (3 mm) 0.04 in. (1 mm) Legal (MFC-295CN) 0.12 in. (3 mm) 0.16 in. (4 mm) Letter 0.12 in. (3 mm) 0.12 in. (3 mm) A4 0.12 in. (3 mm) 0.12 in. (3 mm) Letter 0.12 in. (3 mm) 0.12 in. (3 mm) A4 0.12 in.
3 General setup On/Off key 3 You can turn the machine on and off by pressing the On/Off key. If you have connected an external telephone or TAD, it is always available. a a Press the On/Off key. 3 3 Press and hold down the On/Off key. The LCD will show Shutting Down. The LCD will stay on for a few seconds before going off. Turning the machine on Mode Timer The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and Photo Capture.
Chapter 3 Paper settings Paper Type 3 3 Volume Settings Ring Volume To get the best print quality, set the machine for the type of paper you are using. You can choose a range of ring volume levels, from High to Off. a b While the machine is idle, press d or c to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it. c Press Menu, 1, 2.
General setup Speaker Volume 3 You can choose a range of speaker volume levels, from High to Off. a b Press Menu, 1, 4, 3. c Press Stop/Exit. b Press d or c . This setting will stay until you change it again. c You can set the machine to change automatically for daylight saving time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date&Time setting. a b Press Menu, 1, 6. c Press Stop/Exit.
4 Security features TX Lock TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On, the following operations are available: 4 Setting and changing the TX Lock password 4 4 Note If you have already set the password, you will not need to set it again. Receiving faxes While TX Lock is On, the following operations are NOT available: Sending faxes Copying Setting up the password a b Press Menu, 2, 0, 1. c When the LCD shows Verify:, re-enter the password. Press OK.
Security features Turning TX Lock on/off Turning TX Lock on a b Press Menu, 2, 0, 1. c Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. 4 Press a or b to choose Set TX Lock. Press OK. Turning TX Lock off a b 4 4 4 Press Menu. Enter the registered 4-digit password. Press OK. TX Lock is automatically turned off. Note If you enter the wrong password, the LCD shows Wrong Password and stays offline.
Chapter 4 26
Section II Fax Sending a Fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Printing Reports II 28 35 41 52 55
5 Sending a Fax Entering Fax mode Press 5 (Fax) to enter Fax mode. While the machine is scanning the document, the LCD will show the new job number and the memory available.The number of pages you can scan into the memory will vary depending on the data that is printed on them. Faxing from the ADF (MFC-295CN only) 5 5 Faxing from the scanner glass You can use the scanner glass to fax pages of a book one at a time. The document can be up to Letter or A4 size.
Sending a Fax f Broadcasting (Black & White only) Place the next page on the scanner glass. Press OK. The machine starts scanning the page. (Repeat steps e and f for each additional page.) Setting the scanner glass size for faxing Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast. 5 When documents are A4 size, you need to set the scan size to A4.
Chapter 5 Canceling a Broadcast in progress a b Press Menu, 2, 4. The LCD will show the Broadcast job number followed by the fax number (or name) being dialed (for example, #001 0123456789). Press OK. The LCD will show the following message: #001 0123456789 1.Clear c 2.Exit Press 1 to cancel the fax number being dialed. The LCD will then show the following messages: Broadcast#001 1.
Sending a Fax Contrast 5 If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Auto can be used. It automatically chooses a suitable contrast for your document. Use Light when sending a light document. Use Dark when sending a dark document. To change the default fax resolution a Make sure you are in Fax mode b c Press Menu, 2, 2, 2. 5 . Press a or b to choose the resolution you want. Press OK.
Chapter 5 Dual Access (Black & White only) Sending in real time for all faxes 5 You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. a Make sure you are in Fax mode b Press Menu, 2, 2, 3. Realtime TX:On c Note If the Out of Memory message appears while scanning a document, press Stop/Exit to cancel or Black Start to send the scanned pages.
Sending a Fax Overseas Mode 5 If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off. a Make sure you are in Fax mode b c d Load your document. Press Menu, 2, 2, 4. b Press a or b to scroll through the jobs and choose the job you want to cancel. Press OK.
Chapter 5 Sending a fax at the end of a conversation Out of Memory message 5 At the end of a conversation you can send a fax to the other party before you both hang up. a Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up. b Make sure you are in Fax mode c d Load your document. Press Black Start or Color Start. If you loaded the document on the scanner glass, press 1 to send the fax. 1.Send 2.
6 Receiving a Fax 6 Receive modes 6 Choosing the Receive Mode 6 The diagram below will help you choose the correct Receive Mode. For more detailed information on the receive modes see Using receive modes on page 37 and Receive Mode settings on page 38.
Chapter 6 To set the receive mode follow the instructions below: a b Press Menu, 0, 1. c Press Stop/Exit. The LCD will show the current receive mode. Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK.
Receiving a Fax Using receive modes 6 External TAD 6 External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in one of the following ways: Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 38.) Faxes will be automatically received. Fax Only 6 Fax Only mode will automatically answer every call as a fax call.
Chapter 6 Receive Mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine keep the ring delay setting of 4 rings. (See Using external and extension telephones on page 50 and Easy Receive on page 39.) a b c Press Menu, 2, 1, 1. Press a or b to choose how many times the line rings before the machine answers. Press OK.
Receiving a Fax Easy Receive If Easy Receive is On: 6 Printing a reduced incoming fax 6 If you answered at an extension telephone press l 5 1. (See Using external and extension telephones on page 50.) Note • If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone handset, press the fax receive code l 5 1. • If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.
Chapter 6 Receiving faxes into memory when the paper tray is empty As soon as the paper tray becomes empty during fax reception, the LCD will display No Paper Fed, asking you to put paper in the paper tray. (See Loading paper and other print media on page 8.) The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available. Further incoming faxes will also be stored into memory until the memory is full.
7 Telephone Services and External devices Voice Operations Tone or pulse (Canada only) 7 7 If you are using the external telephone and have a pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions below: a Lift the handset of the external telephone. b Press # on the control panel of your machine. Any digits dialed after this will send tone signals. When you hang up, the machine will return to the pulse dialing service.
Chapter 7 To avoid conflicts between your Brother machine and your voice mail service, do one of the following: Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.
Telephone Services and External devices What does Brother's ‘Distinctive Ring’ do? 7 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can just receive faxes.
Chapter 7 Registering the Distinctive Ring pattern Caller ID 7 The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. Very Important! After you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically.
Telephone Services and External devices Viewing the Caller ID List 7 Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call. a b d Press Menu, 2, 0, 3. Press a or b to choose Display#. Press OK. Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view, and then press OK.
Chapter 7 Connections Note • If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD. • If You Subscribe to your Telephone company's Distinctive Ring Service: You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number.
Telephone Services and External devices Recording an outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. a b c Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Chapter 7 Converting telephone wall outlets 7 There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it. The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet.
Telephone Services and External devices Multi-line connections (PBX) We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.
Chapter 7 Using external and extension telephones Using extension telephones: 7 7 If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l 5 1. If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code # 5 1. (See F/T Ring Time (Fax/Tel mode only) on page 38.) Using an external telephone (connected to the EXT.
Telephone Services and External devices Changing the remote codes 7 The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes. a Press Menu, 2, 1, 4. 1.Setup Receive 4.Remote Codes b Press a or b to choose On (or Off). Press OK. c Enter the new Fax Receive Code. Press OK. d Enter the new Telephone Answer Code. Press OK. e Press Stop/Exit.
8 Dialing and storing numbers How to Dial Manual dialing 8 8 Press all of the digits of the fax or telephone number. Search 8 8 You can search for names you have stored in the Speed Dial memory. a Press b Press a or b to choose Search. Press OK. c Do one of the following: (Speed Dial). To search numerically, press a or b to choose the number, and then press OK.
Dialing and storing numbers Storing numbers d Enter the name (up to 16 characters) using the dial pad. You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number. Press OK. (To help you enter letters, see Entering Text on page 144.) To store the number without a name, press OK.
Chapter 8 Setting up groups for broadcasting If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a Speed Dial number. Each group uses up a Speed Dial location. You can then send the fax message to all the numbers stored in a group just by entering a Speed Dial number, and then pressing Black Start. Before you can add numbers to a Group, you need to store them as Speed Dial numbers.
9 Printing Reports Fax reports 9 You need to set up the Transmission Verification Report and Journal Period using the Menu key. Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
Chapter 9 Fax Journal (activity report) 9 You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can still print the report by following the steps in How to print a report on page 56. The default setting is Every 50 Faxes. a b Press Menu, 2, 3, 2. Press a or b to choose an interval. Press OK. (If you choose 7 days, the LCD will ask you to choose the first day for the 7-day countdown.
Section III Copy Making copies III 58
10 Making copies How to copy 10 Entering Copy mode 10 Press (Copy) to enter Copy mode. The default mode is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode after the last copy operation. (See Mode Timer on page 21.) 10 Making multiple copies 10 You can make up to 99 copies in one print run. a Make sure you are in Copy mode b Load your document. (See Loading documents on page 18.) c Use the dial pad to enter the number of copies (up to 99).
Making copies Copy Options 10 When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key. Press Press Menu selection Options Page Quality Fast 60 Normal Best Enlarge/ Fit to Page/ 60 Custom(25-400%)/ Reduce 198%/186%/104%/ 100%/97%/93%/ 83%/78%/46%/ The machine returns to its default settings 2 minutes after it finishes copying, or if the mode timer returns the machine to Fax mode. (For more information see Mode Timer on page 21.
Chapter 10 Changing copy quality 10 You can choose from a range of quality settings. The default setting is Normal. a and then a or b to choose Quality Normal Normal is the recommended mode for ordinary printouts. This produces good copy quality with good copy speed. Fast Best Press Menu, 3, 1. 1.Quality To temporarily change the quality setting, follow the instructions below: Press To change the default setting, follow the instructions below: b Press a or b to choose Normal, Best or Fast.
Making copies To enlarge or reduce the next copy follow the instructions below: a Make sure you are in Copy mode b c Load your document. d Press Copy Options and a or b to choose Enlarge/Reduce. Press OK. e Do one of the following: . Use the dial pad to enter the number of copies (up to 99). 10 The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. You can also produce a poster.
Chapter 10 f Press Black Start or Color Start to scan the document. If you placed the document in the ADF (MFC-295CN) or are making a poster, the machine scans the pages and starts printing. If you are using the scanner glass, go to step g. g After the machine scans the page, press 1 to scan the next page. Place your document face down in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) Next Page? 1.Yes 2.No h Place the next page on the scanner glass. Press OK.
Making copies Sorting copies using the ADF (Black & White only) (MFC-295CN only) Adjusting Brightness and Contrast 10 You can sort multiple copies. Pages will be stacked in the order 3 2 1, 3 2 1, 3 2 1, and so on. a Make sure you are in Copy mode b c Load your document. d Press Copy Options and a or b to choose Stack/Sort. Press OK. e Press a or b to choose Sort. Press OK. f . Use the dial pad to enter the number of copies (up to 99).
Chapter 10 Paper options 10 Paper Type 10 If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality. Paper Size 10 If copying on paper other than Letter size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo 4 × 6 in. (10 × 15 cm) paper. a b c Make sure you are in Copy mode d Press Copy Options and a or b to choose Paper Size. Press OK. . Load your document.
Section IV Direct Printing PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Printing photos from a camera (MFC-295CN only) IV 66 77
11 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Using a memory card or USB Flash memory drive Note The MFC-255CW only supports memory cards. PhotoCapture Center® Operations Printing from a memory card or USB Flash memory drive without a PC 11 Memory Stick™ 11 11 0.87 in. (22 mm) or less 0.43 in. (11 mm) or less USB Flash memory drive miniSD can be used with a miniSD adapter. microSD can be used with a microSD adapter.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive The PhotoCapture Center® feature lets you print digital photos from your digital camera at high resolution to get photo quality printing. Memory cards, USB Flash memory drive and folder structures 11 Your machine is designed to be compatible with modern digital camera image files, memory cards and a USB Flash memory drive; however, please read the points below to avoid errors: The image file extension must be .
Chapter 11 Getting started The Photo Capture key lights 11 Firmly put a memory card or USB Flash memory drive into the proper slot. 1 2 3 4 1 USB Flash memory drive 2 SD, SDHC 3 Memory Stick™, Memory Stick PRO™ 4 xD-Picture Card™ IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive How to print from a memory card or USB Flash memory drive Print Index (Thumbnails) 11 11 The PhotoCapture Center® assigns numbers for images (such as NO.1, NO.2, NO.3, and so on). Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print.
Chapter 11 d e f d Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. No.:1,3,6, Note Press a or b to choose the paper size you are using, Letter or A4. Press OK. Press Color Start to print. Printing Photos 11 Before you can print an individual image, you have to know the image number. a b Make sure you have put the memory card or USB Flash memory drive in the proper slot.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive i DPOF printing Do one of the following: To choose the number of copies go to step j. If you have finished choosing settings, press Color Start. j Enter the number of copies you want. Press OK. k Press Color Start to print. The printing positions when using Letter are shown below: 1 3"x 4" 2 3.5"x 5" 3 4"x 6" DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon Inc.
Chapter 11 f Press a or b to choose the paper size you are using, Letter, A4, 4"x 6" or 5"x 7". Press OK. If you chose Letter or A4, go to step g. These settings will remain until you change them again. If you chose another size, go to step h. Print Quality If you have finished choosing settings, press Color Start. g h PhotoCapture Center® print settings Press a or b to choose the print size (3"x 4", 3.5"x 5", 4"x 6", 5"x 7", 6"x 8" or Max. Size). Press OK. a b Press Menu, 4, 1.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Print Size 11 This setting is available only when you choose Letter or A4 in the paper size setting. a b Press Menu, 4, 4. c Press Stop/Exit. Brightness a b Press Menu, 4, 5. c Press Stop/Exit. 11 If your photo is too long or wide to fit the available space on your chosen layout, part of the image will be automatically cropped. The default setting is On.
Chapter 11 Print Date You can print the date if it is already in the data on your photo. The date will be printed on the lower right corner. If the data doesn’t have the date information, you cannot use this function. a b Press Menu, 4, 9. c Press Stop/Exit. Press a or b to choose Date:On (or Date:Off). Press OK. Note The DPOF setting on your camera must be turned off to use the Print Date feature.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive e Do one of the following: To change the quality press OK and go to step f. To start scanning press Black Start or Color Start. f To change the file type, go to step g. To start scanning press Black Start or Color Start. h a b Press Menu, 4, 0, 1. c Press Stop/Exit. Press a or b to choose the quality, and then press OK.
Chapter 11 Understanding the Error Messages Unusable Device 11 Once you are familiar with the types of errors that can occur while you are using PhotoCapture Center®, you can easily identify and troubleshoot any problems. Hub is Unusable. This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface.
12 Printing photos from a camera (MFC-295CN only) Printing photos directly from a PictBridge camera Depending on your camera some of these settings may not be available.
Chapter 12 Printing Images 12 Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable. DPOF printing 12 DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon Inc.
Printing photos from a camera (MFC-295CN only) Printing photos directly from a digital camera (without PictBridge) Printing Images 12 Note 12 If your camera is using the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. Remove any memory cards or a USB Flash memory drive from the machine before connecting a digital camera.
Chapter 12 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. Unusable Device This message will appear if you connect a camera that is not using the USB Mass Storage standard.
Section V Software Software and Network features V 82
13 Software and Network features The CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section. c Click the heading you would like to view from the list at the left of the window.
Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications VI 84 96 127 145
A Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50 °F and 95 °F (10 °C and 35 °C). WARNING DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet. Doing this will prevent an electrical shock. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) Use caution when installing or modifying telephone lines.
Safety and Legal CAUTION DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover. Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm.
Safety and Legal WARNING IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment connected to this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool. 2 Avoid using this product during an electrical storm.
11 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product. DO NOT attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center.
Safety and Legal Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.) A When programming emergency numbers or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. Perform these activities in the off-peak hours, such as early morning or late evening. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
WARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
Safety and Legal IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) A This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Safety and Legal Trademarks A The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
B Troubleshooting and Routine Maintenance Troubleshooting B B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality. Check the print quality. (See Checking the print quality on page 121.) Make sure that the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide on the CD-ROM and Paper Type on page 22.) Make sure that your ink cartridges are fresh.
Printing (continued) Difficulty Suggestions The machine prints dense lines on the page. Check Reverse Order in the Basic tab of the printer driver. The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh. Make sure you are using Genuine Brother Innobella™ Ink. Cannot perform ‘Page Layout’ printing.
Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Suggestions Dialing does not work. (No dial tone) Check that the machine is plugged in and switched on. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. (Canada only) Change the Tone/Pulse setting. (See Quick Setup Guide.
Receiving Faxes (continued) Difficulty Suggestions Cannot receive a fax. Another device or service at your location may be answering the call before your Brother machine answers. To test this, lower the ring delay setting: (continued) If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to 1 ring. (See Ring Delay on page 38.) If the answer mode is set to External TAD, reduce the number of rings programmed on your answering machine to 2.
Troubleshooting and Routine Maintenance Sending Faxes Difficulty Suggestions Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. Make sure that the Fax key is illuminated. (See Entering Fax mode on page 28.) Ask the other party to check that the receiving machine has paper. Print the Transmission Verification Report and check for an error. (See Reports on page 56.
Menu Setting Difficulties Difficulty The machine beeps when you try to access the Setup Send or Setup Receive menu. Suggestions If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Send or Setup Receive setting is available only when the machine is in Fax mode. Copying Difficulties Difficulty Cannot make a copy. Suggestions Make sure that the Copy key is illuminated. (See Entering Copy mode on page 58.) Copies are blank. Make sure you are loading the document properly.
Troubleshooting and Routine Maintenance PhotoCapture Center® Difficulties Difficulty Suggestions Removable Disk does not work properly. 1 Have you installed the Windows® 2000 update? If not, do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of the following methods. Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.) Download the latest service pack from the Microsoft Web site.
Network Difficulties Difficulty Suggestions Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Reports on page 56) and check the current Network settings printed in this list. (MFC-295CN only) Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable.
Troubleshooting and Routine Maintenance Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. a b c Press Menu, 0, 5. Press a or b to choose Detection or No Detection. Press OK. Press Stop/Exit. B Telephone line interference B If you are having problems sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations. a b Press Menu, 0, 6.
Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the problem and shows an error message. The most common error and maintenance messages are shown below. You can correct most errors and clear routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and Routine Maintenance Error Message Cause Action Cannot Detect You installed a new ink too quickly and the machine did not detect it. Take out the new ink cartridge and re-install it slowly until it clicks. If you are not using genuine Brother Innobella™ ink the machine may not detect the ink cartridge. Use a new Genuine Brother Innobella™ Ink. If the error message is not cleared, call Brother Customer Service. An ink cartridge is not installed properly.
Error Message Cause Action Clean Unable 46 The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations.
Troubleshooting and Routine Maintenance Error Message Cause Action Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Using the ADF (MFC-295CN only) on page 18. See Document jam (MFC-295CN only) on page 112. DR Mode in Use The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. (See Turning off Distinctive Ring on page 44.
Error Message Cause Action No Cartridge An ink cartridge is not installed properly. Take out the new ink cartridge and re-install it slowly until it clicks. (See Replacing the ink cartridges on page 116.) No File The memory card or USB Flash memory drive in the media drive does not contain a .JPG file. Put the correct memory card or USB Flash memory drive into the slot again. No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray.
Troubleshooting and Routine Maintenance Error Message Cause Action Replace XX Ink One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. While memory is available, black & white faxes will be stored in the memory. If a sending machine has a color fax, the machine's ‘handshake’ will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black & white fax.
Transferring your faxes or Fax Journal report Transferring the Fax Journal report to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. (See Set your Station ID in the Quick Setup Guide.) If the LCD shows: Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX We recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 112.
Troubleshooting and Routine Maintenance Printer jam or paper jam IMPORTANT To avoid future document jams close the ADF cover properly by pressing it down gently in the middle. Document is jammed inside the ADF unit a Take out any paper from the ADF that is not jammed. b c Lift the document cover. B Take out the jammed paper depending on where it is jammed in the machine. a If the paper support flap is open, close it, and then close the paper support.
d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. f Lift the scanner cover (1) from the front side of the machine until it locks securely in the open position. Make sure that jammed paper is not left inside the machine. 1 1 IMPORTANT Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages.
Troubleshooting and Routine Maintenance i IMPORTANT • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. While holding the paper tray in place, pull out the paper support ( ) until it clicks, and then unfold the paper support flap ( ). • If the print head is at the right corner as shown in the illustration, you cannot move the print head. Hold down Stop/Exit until the print head moves to the middle.
Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD. a Open the ink cartridge cover. If one or more ink cartridges have reached the end of their life, for example Black, the LCD shows Cannot Print and Replace BK Ink.
Troubleshooting and Routine Maintenance d Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). f Gently push in the ink cartridge until it clicks, and then close the ink cartridge cover. g The machine will automatically reset the ink dot counter. 1 Note e Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label.
IMPORTANT • DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. • DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin. • If ink gets on your skin or clothing immediately wash it off with soap or detergent.
Troubleshooting and Routine Maintenance d b Wipe the inside and outside of the paper tray with a dry, lint-free soft cloth to remove dust. (MFC-295CN only) In the ADF unit, clean the white bar (1) and the glass strip (2) with a soft, lint-free cloth moistened with a non-flammable glass cleaner. 1 2 e Note Close the output paper tray cover and put the paper tray firmly back in the machine. Cleaning the scanner a B Lift the document cover (1).
Cleaning the machine’s printer platen CAUTION Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid electrical shock. a Lift the scanner cover until it locks securely in the open position. b Clean the machine’s printer platen (1) and the area around it, wiping off any scattered ink with a soft, dry lint-free cloth. B Cleaning the paper pick-up rollers a Pull the paper tray completely out of the machine.
Troubleshooting and Routine Maintenance Cleaning the print head To maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics or blank text on your printed pages. You can clean Black only, three colors at a time (Yellow/Cyan/Magenta), or all four colors at once. Cleaning the print head consumes ink.
g The LCD asks you if you want to start cleaning. Note Start Cleaning? 1.Yes 2.No Press 1 (Yes). The machine starts cleaning the print head. h After cleaning is finished, press Color Start. The machine starts printing the Print Quality Check Sheet again and then returns to step d. i Press Stop/Exit. If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged color. After replacing the ink cartridge, check the print quality.
Troubleshooting and Routine Maintenance e Machine Information For 600 dpi, press the number of the test print that most closely matches the number 0 sample (1-8). Checking the serial number 600dpi Adjust B You can see the machine’s serial number on the LCD. Select Best #5 f B For 1200 dpi, press the number of the test print that most closely matches the number 0 sample (1-8). a Press Menu, 7, 1. 1.Serial No. 1200dpi Adjust XXXXXXXXX b Select Best #5 g Press Stop/Exit.
How to reset the machine a b c Press Menu, 0, 7. Press a or b to choose the reset you want. Press OK. Press 1 to reset the machine or press 2 to exit from the reset function. B Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, any damage that may occur in transit will not be covered by your warranty. IMPORTANT It is important to allow the machine to ‘park’ the print head after a print job.
Troubleshooting and Routine Maintenance g IMPORTANT • Make sure that the plastic tabs on both sides of the green protective part (1) have securely clicked into place (2). Lift the scanner cover ( ) to release the lock. Gently push the scanner cover support down ( ) and close the scanner cover ( ). 1 2 1 2 • If you are not able to find the green protective part, DO NOT remove the ink cartridges before shipping.
i Pack the machine and the printed materials in the original carton with the original packing material as shown below. Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine. j 126 Close the carton and tape it shut.
C Menu and Features On-screen programming C C Access the menu. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. Go to the next menu level. Accept an option. Go back to the previous menu level. C You can program your machine without the User’s Guide by using the Menu table that begins on page 129.
To access the menu mode: a b Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup menu. You can scroll more quickly through each menu level by pressing a or b for the direction you want. c Press OK when that option appears on the LCD. The LCD will then show the next menu level. d Press a or b to scroll to your next menu selection. e Press OK. When you finish setting an option, the LCD shows Accepted.
Menu and Features Menu Table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 1.Mode Timer — 0 Sec Sets the time to return to Fax mode. 21 Sets the type of paper in the paper tray. 22 Sets the size of the paper in the paper tray.
Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 4.Volume 1.Ring Off Adjusts the ring volume. 22 Adjusts the volume level of the beeper. 22 Adjusts the speaker volume. 23 Change this setting to On if you want the machine to change automatically for Daylight Saving Time. 23 Adjusts the contrast of the LCD. 23 You can choose how long the machine will remain idle before it goes into sleep mode.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2.Fax 1.Setup Receive 4.Remote Codes On* (l51, #51) 50 (Continued) (In Fax mode only) Allows you to answer all calls at an extension or external telephone and use codes to turn the machine on or off. You can personalize these codes. Cuts the size of incoming faxes. 39 Changes the lightness or darkness of faxes you send. 31 Sets the default resolution for outgoing faxes. 31 Sends a fax without using the memory.
Main Menu Submenu Menu Selections Options Descriptions Page 2.Fax 0.Miscellaneous 1.TX Lock — Stops unauthorized users from changing the machine’s current settings. 24 2.Distinctive Off* Uses the Telephone Company’s Distinctive Ring subscriber service to register the ring pattern with the machine. 42 View or print a list of the last 30 Caller IDs stored in the memory. 44 Chooses the Copy resolution for your type of document. 60 Adjusts the brightness for copies.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 4.PhotoCapture 1.Print Quality — Normal Choose the print quality. 72 Choose the paper and paper type. 72 Choose the paper size. 72 Choose the print size. (Appears when A4 or Letter is chosen in the Paper Size menu.) 73 Adjusts the brightness. 73 Adjusts the contrast. 73 Crops the image around the margin to fit the paper size or print size.
Main Menu Submenu Menu Selections Options Descriptions Page 4.PhotoCapture 0.Scan to Media 1.Quality B/W 200x100 dpi Selects the Scan resolution for your type of document. 75 Selects the default file format for black and white scanning. 75 Selects the default file format for color scanning. 75 (Continued) B/W 200 dpi Color 150 dpi* Color 300 dpi Color 600 dpi 2.B/W File Type TIFF* PDF 3.ColorFile Type PDF* JPEG The factory settings are shown in Bold with an asterisk.
Menu and Features Network menu (MFC-255CW) C Level1 Level2 Level3 Level4 Options Descriptions 5.Network 1.TCP/IP 1.BOOT Method — Auto* Chooses the BOOT method that best suits your needs. Static RARP BOOTP DHCP 2.IP Address — [000-255]. [000-255]. Enter the IP address. [000-255]. [000-255] 3.Subnet Mask — [000-255]. [000-255]. Enter the Subnet mask. [000-255]. [000-255] 4.Gateway — [000-255]. [000-255]. Enter the Gateway address. [000-255]. [000-255] 5.
Level1 Level2 Level3 Level4 Options Descriptions 5.Network 2.Setup Wizard — — — You can configure your print server. 3.SES/WPS/AOSS — — — You can easily configure your wireless network settings using the one-button push method. 4.WPS w/PIN Code — — — You can easily configure your wireless network settings using WPS with a PIN code. 5.WLAN Status 1.Status — — You can see the current wireless network status. 2.Signal — — You can see the current wireless network signal strength.
Menu and Features (MFC-295CN) C Level1 Level2 Level3 Level4 Options Descriptions 5.Network 1.TCP/IP 1.BOOT Method — Auto* Chooses the BOOT method that best suits your needs. Static RARP BOOTP DHCP 2.IP Address — [000-255]. [000-255]. Enter the IP address. [000-255]. [000-255] 3.Subnet Mask — [000-255]. [000-255]. Enter the Subnet mask. [000-255]. [000-255] 4.Gateway — [000-255]. [000-255]. Enter the Gateway address. [000-255]. [000-255] 5.
Level1 Level2 Level3 Level4 Options Descriptions 5.Network 2.Ethernet — — Auto* Chooses the Ethernet link mode. (Continued) 100B-FD 100B-HD 10B-FD 10B-HD 3.MAC Address — — — You can see your machine’s MAC address from the control panel. 0.Network Reset — — — Restores all network settings to the factory default. See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 6.Print Reports 1.Transmission — — Prints a Transmission Verification Report for your last transmission. 56 2.Help List — — Prints the Help List so you can see at-a-glance how to quickly program your machine. 56 3.Quick Dial — — Lists name and numbers stored in the Speed Dial memory, in numerical order. 56 4.Fax Journal — — Lists information about the last incoming and outgoing faxes. (TX means Transmit.
Main Menu Submenu Menu Selections Options Descriptions Page 0.Initial Setup 6.Compatibility — Normal* Adjusts the equalization for transmission problems. 105 (Continued) Basic(for VoIP) 7.Reset 0.Local Language 1.Network — Resets the print server back to its factory default settings, such as the password and IP address information. 123 2.
Menu and Features Copy Options ( ) C Level1 Level2 Level3 Options Descriptions Page Quality — — Fast Choose the Copy resolution for the next copy. 60 You can choose the enlargement/reduce ratio for the next copy. 60 Choose the paper type that matches the paper in the tray. 64 Choose the paper size that matches the paper in the tray. 64 Adjusts the brightness of copies.
Level1 Level2 Level3 Options Descriptions Page Stack/Sort — — Stack* You can choose to stack or sort multiple copies. 63 You can make N in 1 or Poster copies. 61 You can enter the number of copies that you want to make. 58 (MFC-295CN) Sort Page Layout — — Off(1 in 1)* 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster(3 x 3) No. of Copies — — — See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk.
Menu and Features Photo Capture ( ) Level1 Option1 Option2 Option3 Descriptions Page Print Index 6 Images/Line Paper Type Plain Paper* You can print a thumbnail page. 69 You can print an individual image. 70 5 Images/Line Inkjet Paper Brother BP71 Other Glossy Paper Size Letter* A4 Print Images — — — See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk.
Entering Text C When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
D Specifications D General D D Printer Type Inkjet Print Method Black: Piezo with 94 × 1 nozzle Color: Piezo with 94 × 3 nozzles Memory Capacity 32 MB LCD (liquid crystal display) 16 characters × 1line Power Source AC 100 to 120V 50/60Hz Power Consumption (MFC-255CW) Off: Average 0.7 W Sleep Mode: Average 3 W Standby: Average 5 W Operating: Average 23 W (MFC-295CN) Off: Average 0.85 W Sleep Mode: Average 3.
Dimensions (MFC-255CW) 14.4 in. (365 mm) 5.9 in. (150 mm) 15.4 in. (390 mm) 14.2 in. (360 mm) 17.7 in. (450 mm) (MFC-295CN) 14.8 in. (375 mm) 7.1 in. (180 mm) 15.4 in. (390 mm) 16.1 in. (410 mm) Weight 14.6 in. (370 mm) 18.1 in. (460 mm) 15.9 lb (7.2 kg) (MFC-255CW) 17.2 lb (7.
Specifications Print media Paper Input D Paper Tray Paper Type: D Plain Paper, Inkjet Paper (coated paper), Glossy Photo Paper 1, Transparency 1 2 and Envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, Envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 4" × 6", Photo 2L 5" × 7", Index Card, Postcard 1 (3.9" × 5.8") and Postcard 2 (5.8" × 7.9") Width: 3 7/8 - 8.5 in. (98 - 215.9 mm) Length: 5.8 - 14.0 in. (148 - 355.
Fax D Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 14,400 bps Document Size ADF Width: (MFC-295CN) 5.8 to 8.5 in. (148 to 215.9 mm) ADF Length: (MFC-295CN) 5.8 to 14 in. (148 to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max. 11.7 in. (297 mm) Scanning Width 8.2 in. (208 mm) Printing Width 8.2 in.
Specifications Broadcasting 1 90 stations Automatic Redial 1 time after 5 minutes Ring Delay 0, 1, 2, 3 or 4 rings Communication Source Public switched telephone network Memory Transmission Up to 200 2/170 3 pages Out of Paper Reception Up to 200 2/170 3 pages D 1 Black & White only 2 ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
Copy D Color/Black Yes/Yes Document Size ADF Width: (MFC-295CN) 5.8 to 8.5 in. (148 to 215.9 mm) ADF Length: (MFC-295CN) 5.8 to 14 in. (148 to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max. 11.7 in. (297 mm) Copy Width: Max. 8.26 in.
Specifications PhotoCapture Center® D Note The MFC-255CW only supports memory cards. Compatible Media 1 D Memory Stick™ (16 MB - 128 MB) Memory Stick PRO™ (256 MB - 16 GB) (Not available for music data with MagicGate™) Memory Stick Duo™ with adapter (16 MB - 128 MB) Memory Stick Micro™ (M2™) with adapter SD 2 SDHC 3 miniSD with adapter microSD with adapter xD-Picture Card™ 4 USB Flash memory drive 5 (MFC-295CN) Resolution Up to 1200 × 2400 dpi File Extension (Media Format) DPOF (ver. 1.0, ver. 1.
PictBridge (MFC-295CN only) Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001 Visit http://www.cipa.
Specifications Scanner D Color/Black Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista®) D Mac OS X 10.3.9 or greater 1 WIA Compliant Yes (Windows® XP 2/Windows Vista®) Color Depth 36 bit color Processing (Input) 24 bit color Processing (Output) (Actual Input: 30 bit color/Actual Output: 24 bit color) Resolution Up to 19200 × 19200 dpi (interpolated) 3 Up to 1200 × 2400 dpi (optical) Document Size ADF Width (MFC-295CN): 5.
Printer Printer Driver D Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/ Windows Vista® driver supporting Brother Native Compression mode Mac OS X 10.3.9 or greater 1: Brother Ink Driver Resolution Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 1200 dpi 600 × 600 dpi 600 × 300 dpi 600 × 150 dpi (Color) 450 × 150 dpi (Black & White) Printing Width 8.26 in. [8.5 in.
Specifications Interfaces USB 1 2 D Use a USB 2.0 interface cable that is no longer than 6 feet (2 m). D LAN 3 (MFC-295CN) Use an Ethernet UTP cable category 5 or greater. Wireless LAN (MFC-255CW) Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode. 1 Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.
Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform & Operating System Version Windows® Operating System 1 Windows® 2000 Professional 5 Windows® XP Home 2 5 Windows® XP Supported PC Software Functions Printing, PC Fax Send 4, Scanning, Removable Disk 6 Professional 2 5 PC Interface Processor Minimum Speed USB Intel® Pentium® II 10/100 or equivalent Base-TX (Ethernet) (MFC-295CN), Wireless 802.
Specifications Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Starter ink cartridges are in the box. The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages.
Network (LAN) D LAN You can connect your machine to a network for Network Printing, Network Scanning, PC Fax Send and access photos from PhotoCapture Center® 1. Also included is Brother BRAdmin Light 2 Network Management software. Support for Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista® Mac OS X 10.3.9 or greater 3 (MFC-295CN) Ethernet 10/100 Base-TX Auto Negotiation (Wired LAN) (MFC-255CW) IEEE 802.
Specifications Wireless one-push configuration (MFC-255CW only) D If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC 1) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router/access point and the machine, you can set up the wireless network and security settings. See the user’s guide for your wireless LAN router/access point for instructions on how to access one-push mode.
E Index A Accessories and supplies .......................... ii ADF (automatic document feeder) .... 18, 28 Answering machine (TAD) .......................45 connecting .............................................46 Apple Macintosh See Software User's Guide on the CD-ROM. Automatic fax receive .............................................35 Easy Receive .....................................39 B Broadcasting ............................................29 setting up Groups for ...........................
E Easy Receive ...........................................39 Envelopes ...................... 10, 11, 12, 16, 17 Error messages on LCD ........................106 B&W Print Only ...................................106 Cannot Detect .....................................107 Cannot Print ....................... 106, 107, 111 Comm. Error .......................................108 Ink Low ...............................................109 No Cartridge .......................................110 No Paper Fed ......
L LCD (liquid crystal display) ....................127 Contrast ................................................23 M Macintosh See Software User's Guide on the CD-ROM. Maintenance, routine .............................116 replacing ink cartridges .......................116 Manual dialing ....................................................52 receive ..................................................35 transmission ..........................................33 Memory Storage .................................
Q S Quick Dial access codes and credit card numbers ................................................54 Broadcasting .........................................29 using Groups .....................................29 Group dial changing ............................................53 setting up Groups for Broadcasting ...54 Search ..................................................52 Speed Dial changing ............................................53 setting up ...........................................
Troubleshooting .......................................96 checking ink volume ............................123 document jam .....................................112 error messages on LCD ......................106 if you are having difficulty ....................112 copying .............................................102 incoming calls ..................................101 Network ............................................104 PhotoCapture Center® .....................103 printing ..........................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only.
