User Manual
Table Of Contents
- USER’S GUIDE MFC-253CW MFC-255CW MFC-257CW MFC-295CN
- Approval Information and Compilation and Publication Notice
- Table of Contents
- Section I: General
- 1 General Information
- 2 Loading paper and documents
- 3 General setup
- 4 Security features
- Section II: Fax
- 5 Sending a Fax
- 6 Receiving a Fax
- 7 Telephone and External devices
- 8 Dialling and storing numbers
- 9 Printing Reports
- Section III: Copy
- Section IV: Direct Printing
- 11 Printing photos from a memory card or USB Flash memory drive
- 12 Printing photos from a camera (MFC-295CN only)
- Section V: Software
- Section VI: Appendixes
- Index
- brother SAF
Troubleshooting and Routine Maintenance
89
B
Receiving Faxes
Difficulty Suggestions
Cannot receive a fax Check the line cord connection.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 34.)
If you often have interference on the telephone line, try changing the menu setting
of Compatibility to Basic(for VoIP). (See Telephone line interference
on page 93.)
If you connect your machine to PBX or ISDN, set the menu setting of Telephone
Line Type to your telephone type. (See Setting the Telephone Line Type
on page 38.)
Sending Faxes
Difficulty Suggestions
Cannot send a fax. Check the line cord connection.
Make sure that the Fax key is illuminated. (See Entering Fax mode
on page 28.)
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports
on page 47.)
Transmission Verification Report
says
‘RESULT:ERROR’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘RESULT:ERROR’ on the Transmission
Verification Report, your machine may be out of memory. If the problem continues,
ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP). (See
Telephone line interference on page 93.)
If you connect your machine to PBX or ISDN, set the menu setting of Telephone
Line Type to your telephone type. (See Telephone line interference on page 93.)
Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner glass on page 106.)
Sent faxes are blank. Make sure you are loading the document properly. (See Loading documents
on page 18.)
Vertical black lines when sending.
(MFC-295CN only)
If the copy you made shows the same problem, clean the scanner. (See Cleaning
the scanner glass on page 106.)