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(QWUHWLHQ FRXUDQW 1HWWR\DJH GX VFDQQHU Soulevez le capot document. Nettoyez la vitre du scanner et le film blanc à l’aide d’un chiffon non pelucheux imbibé d’alcool isopropylique.
5HPSODFHPHQW GHV FDUWRXFKHV G¶HQFUH Votre MFC est équipé d’un compteur de points d’encre qui contrôle automatiquement le niveau d’encre dans chaque cartouche couleur. Lorsque le compteur détecte une cartouche vide, le MFC vous le signale par un message ENCRE VIDE à l’écran. L’écran vous signale quelles sont les cartouches couleur vides. Prenez soin de suivre les invites affichées à l’écran pour remplacer les cartouches d'encre dans le bon ordre.
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INDEX Les mots et expressions figurant en lettres majuscules représentent des messages qui s’affichent sur l’écran LCD. A AIDE .......................... 3-1, 10-3 annulation fax en mémoire .............. 5-13 fax programmé .............. 6-12 radiomessagerie .............. 8-5 réadressage de fax .......... 8-5 tâche programmée ........ 5-13 automatique numérotation .................... 7-5 réception de fax ............... 5-1 recomposition du numéro de fax ....................
Impression ou réception de fax .............................. 23-7 problèmes avec la ligne téléphonique .............. 23-8 problèmes d’imprimante .................................... 23-9 transmission de fax ..... 23-8 Détection fax ....................... 5-6 Diffusion ............................ 6-13 configuration de groupes pour ........................................ 7-3 E échelle de gris ............. S-3, S-4 ECM (Mode de correction des erreurs) .............................
L LCD (écran d’affichage à cristaux liquides) ........ 1-6, 3-1 contraste .......................... 4-9 ligne téléphonique branchements ................ 1-13 difficultés ........................ 23-8 multilignes (PBX) ........... 1-15 logiciel Brother Control Center ... 16-1 ScanSoft™ Paper Port® .. 15-21 Longueur de sonnerie, configuration ..................... 5-3 M Macintosh® G3, G4 ou iMac™ ou iBook™ ........ 21-1, 21-4, 21-21 manuel réception .......................... 5-1 transmission ..............
N nettoyage scanner ........................ 23-19 tête d’impression .......... 23-11 Numériser dans le PC ....... 15-4 ScanSoft™ PaperPort® ... 15-21 Scansoft™ TextBridge® OCR ........................... 15-24 Numéro abrégé ................... 1-6 changement ..................... 7-2 enregistrement ................. 7-1 Numéros de cartes de crédit ........................................... 7-5 numérotation codes d’accès et numéros de cartes de crédit ............... 7-5 Groupes .........................
Réglage de l’horloge .......... 4-9 Réglages provisoires de copie ......................................... 11-4 Rehaussement des couleurs (True2Life®) Imprimer ...................... 14-13 PhotoCapture Center™ .. 12-18 Relève réception ........................ 5-11 réception séquentielle .... 5-13 transmission .................. 6-17 REP (répondeur téléphonique), externe .............................. 5-1 branchement .................. 1-10 mode réception ................ 5-1 REP (répondeur), externe ..
91 2 puis pour ' Réécouter un message, 1 Passer aux messages suivants, 2 Arrêter la lecture des messages, 9 Ecouter les messages vocaux Commandes à distance 1 Menu/Set 2 5 3 2 ! " # $$$ %%% & # 3 Menu/Set 4 Stop/Exit Changer le code d’accès à distance 9 3 94 puis pour Ecouter le
Vérifier le statut de réception 9 7 puis pour Messages fax, 1 Messages vocaux, 2 1 bip long — il y a des messages 3 bips courts — pas de messages Changer le mode de réception 9 8 puis pour REPONDEUR ACTIF 1 FAX/TEL 2 FAX 3 Quitter l’extraction à distance 9 0 5 CENTRE DES MESSAGES CARTE D’ACCÈS POUR EXTRACTION À DISTANCE Utiliser le code d’accès à distance ' ( 9 0
L’utilisation de cet appareil est uniquement agréée dans le pays où il a été acheté ; les sociétés Brother locales, de même que leurs représentants, assureront uniquement le soutien technique des télécopieurs achetés dans leurs pays d’implémentation respectifs.