User Manual
Table Of Contents
- USER’S GUIDE MFC-5890CN MFC-6490CW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- Brother® Two-Year Limited Warranty and Replacement Service (USA Only)
- BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)
- Table of Contents
- Section I: General
- 1 General Information
- 2 Loading paper and documents
- 3 General setup
- 4 Security features
- Section II: Fax
- 5 Sending a Fax
- Entering Fax mode
- Broadcasting (Black & White only)
- Additional sending operations
- Sending faxes using multiple settings
- Contrast
- Changing fax resolution
- Dual access (Black & White only)
- Real time transmission
- Overseas Mode
- Delayed Faxing (Black & White only)
- Delayed Batch Transmission (Black & White only)
- Checking and canceling waiting jobs
- Setting your changes as the new default
- Restoring all settings to the factory settings
- Sending a fax manually
- Sending a fax at the end of a conversation
- Out of Memory message
- 6 Receiving a Fax
- 7 Telephone Services and External devices
- Voice operations
- Telephone services
- Connecting an external TAD (telephone answering device)
- External and extension telephones
- 8 Dialing and storing numbers
- 9 Printing Reports
- 10 Polling
- 5 Sending a Fax
- Section III: Copy
- 11 Making copies
- How to copy
- Copy settings
- Changing copy quality
- Enlarging or reducing the image copied
- Making N in 1 copies or a poster (Page Layout)
- Sorting copies using the ADF
- Adjusting Brightness and Contrast
- Paper Options
- Skew Adjustment (MFC-6490CW only)
- Book Copy
- Watermark Copy
- Setting your changes as the new default
- Restoring all settings to the factory settings
- ‘Out of Memory’ message
- 11 Making copies
- Section IV: Walk-up Photo Printing
- Section V: Software
- Section VI: Appendixes
- A Safety and Legal
- Choosing a location
- To use the machine safely
- Important safety instructions
- Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.)
- Federal Communications Commission (FCC) Declaration of Conformity (USA only)
- Industry Canada Compliance Statement (Canada only)
- LAN connection
- International ENERGY STAR® Compliance Statement
- Legal limitations for copying
- Trademarks
- B Troubleshooting and Routine Maintenance
- C Menu and Features
- D Specifications
- E Glossary
- A Safety and Legal
- Index
- brother USA/CAN
145
B
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
Check to see if the LCD is showing an error message. (See Error and
Maintenance messages on page 153.)
If the LCD says Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 167.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Choose Brother MFC-XXXX (where XXXX is your model name), and make sure
that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.