Network User's Guide
Table Of Contents
- NETWORK USER’S GUIDE
- Table of Contents
- 1 Introduction
- 2 Configuring your machine for a network with an Ethernet cable connection
- Overview
- IP addresses, subnet masks and gateways
- Step by step chart
- Setting up the IP address and subnet mask
- Changing the print server settings
- Using the BRAdmin Light utility to change the print server settings
- Using the BRAdmin Professional utility to change the wireless settings (For Windows®)
- Using the Remote Setup to change the print server settings (Not available for DCP models)
- Using the control panel to change the print server settings
- 3 Configuring your machine for a wireless network (Not available for MFC-5490CN and MFC-5890CN)
- Overview
- Wireless network terms and concepts
- Step by step chart for wireless network configuration
- Confirm your network environment
- Confirm your wireless network setup method
- Configuration using the machine’s control panel Setup Wizard to configure your wireless network machine
- Configuration using the SES/WPS/AOSS control panel menu (Infrastructure mode only)
- Configuration using the PIN Method of Wi-Fi Protected Setup™ (Infrastructure mode only)
- Configuration using the Brother installer application on the CD-ROM to configure your wireless network machine
- Configuring your machine for a wireless network
- 4 Wireless configuration for Windows® using the Brother installer application (Not available for MFC-5490CN and MFC-5890CN)
- 5 Wireless Configuration for Macintosh® using the Brother installer application (Not available for MFC-5490CN and MFC-5890CN)
- 6 Control panel setup
- Network menu
- TCP/IP
- Setup Misc. (MFC-5490CN only)
- Setup Wizard (wireless network only)
- SES/WPS/AOSS (wireless network only)
- WPS w/PIN code (wireless network only)
- WLAN Status (wireless network only)
- Ethernet (wired network only)
- E-mail/I-FAX (For MFC-6490CW and MFC-6890CDW)
- Scan to FTP (For MFC-5890CN and MFC-6490CW)
- Scan to FTP (For MFC-6890CDW)
- Time Zone (For MFC-6490CW and MFC-6890CDW)
- Network I/F (Not available for MFC-5490CN and MFC-5890CN)
- LDAP (For MFC-6890CDW)
- Restoring the network settings to factory default
- Printing the Network Configuration List
- Network menu
- 7 Driver Deployment Wizard (Windows® only)
- 8 Network printing from Windows® basic TCP/IP Peer-to-Peer printing
- 9 Network printing from a Macintosh®
- 10 LDAP operation (For MFC-6890CDW)
- 11 Internet fax and Scan to E-mail (For MFC-6490CW and MFC-6890CDW)
- Internet fax overview
- Getting connected
- Control panel key functions
- Sending an Internet fax
- Manually entering text
- Receiving E-mail or Internet fax
- Receiving an Internet fax to your computer
- Forwarding received E-mail and fax messages
- Relay broadcasting
- TX Verification Mail
- Setup Mail TX
- Setup Mail RX
- Error mail
- Important information on Internet fax
- Scan to E-mail Server overview (MFC-6490CW and MFC-6890CDW)
- Internet fax overview
- 12 Security features (For MFC-6490CW and MFC-6890CDW)
- 13 Troubleshooting
- Appendix A
- Appendix B
- Appendix C
- Index
Troubleshooting
159
13
Printing problems 13
Print job is not printed 13
Make sure the status and configuration of the print server. Check the following:
a Make sure that the machine is powered on, is on-line and ready to print.
b Print the Network Configuration List of the machine and check if the settings such as IP address settings
are correct for your network. The problem may be the result of mismatched or duplicate IP address.
Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on
the network have this IP address.
c Verify that the print server is on your network as follows:
For Windows
®
1 Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
2 If a successful response is received, then proceed to Windows
®
Peer-to-Peer print (LPR)
troubleshooting. Otherwise, proceed to d.
For Mac OS
®
X 10.2.4 or greater
1 From the Go menu, choose Applications.
2 Open the Utilities folder.
3 Double-click the Terminal icon.
4 Try pinging the print server from the Terminal window:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
d If you have tried a to c above and it does not work, then reset the print server back to the default factory
settings and try from the initial setup again. For information how to reset to the default factory settings,
see Restoring the network settings to factory default on page 124.
Error during printing
13
If you try to print while other users are printing large amounts of data (e.g. many pages or color pages with
high resolution), the machine is unable to accept your print job until the ongoing printing is finished. If the
waiting time of your print job exceeds a certain limit, a time out situation occurs, which causes the error
message. In such situations, execute the print job again after the other jobs are completed.