User guide

146
Cannot Detect You installed a new ink cartridge
too quickly and the machine did
not detect it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are using non Brother
Original ink the machine may not
detect the ink cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact your Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re
-install it slowly until it clicks. (See
Replacing the ink cartridges on page 155.)
Cannot Print One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, black and white faxes
will be stored in the memory. If a
sending machine has a color fax,
the machine's
‘handshake’ will
ask that the fax be sent as
monochrome.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 155.)
Comm.Error Poor telephone line quality
caused a communication error.
If the problem continues, call the
telephone company and ask them to check
your telephone line.
Connection Fail You tried to poll a fax machine
that is not in Polled Waiting mode.
Check the other fax machine's polling
setup.
Cover is Open. The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted or
fed correctly, or the document
scanned from the ADF was too
long.
See Using the ADF on page 24.
See Document jam on page 151.
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long. The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned image.
Error Message Cause Action