User guide

Troubleshooting and Routine Maintenance
147
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Image Too Small. The size of your photo is too small
to trim.
Choose a larger image.
Ink low One or more of the ink cartridges
are running out of ink. If a sending
machine has a color fax to send,
your machine's ‘handshake’ will
ask that the fax be sent as black
and white. If the sending machine
has the ability to convert it, the
color fax will be printed at your
machine as a black and white fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Replacing the ink
cartridges on page 155.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, incorrectly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full. The memory card or USB flash
memory drive you are using
already contains 999 files.
Your machine can only save to your
memory card or USB flash memory drive if
it contains less than 999 files. Try deleting
unused files to free some space and try
again.
No Caller ID There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller
ID service from your telephone
company.
If you want to use the Caller ID feature call
your telephone company.
(See Caller ID (Caller IDentification) (not
available in certain area) on page 65.)
No Cartridge An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges on page 155.)
No File The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
Error Message Cause Action