User guide
Telephone and External devices
67
7
Connecting an external 
TAD (telephone 
answering device) 7
You may choose to connect an external 
answering device. However, when you have 
an external TAD on the same telephone line 
as the machine, the TAD answers all calls 
and the machine ‘listens’ for fax calling (CNG) 
tones. If it hears them, the machine takes 
over the call and receives the fax. If it does 
not hear CNG tones, the machine lets the 
TAD continue playing your outgoing message 
so your caller can leave you a voice 
message.
The TAD must answer within two rings. The 
machine cannot hear CNG tones until the 
TAD has answered the call, and with four 
rings there are only 8 to 10 seconds of CNG 
tones left for the fax ‘handshake’. Make sure 
you carefully follow the instructions in this 
guide for recording your outgoing message. 
We do not recommend using the toll saver 
feature on your external answering machine if 
it exceeds five rings.
Note
If you do not receive all your faxes, cut the 
Ring Delay setting on your external TAD.
1TAD
When the TAD answers a call, the LCD 
shows Telephone.
CAUTION
Do not connect a TAD elsewhere on the 
same phone line.
Connections 7
The external TAD must be connected as 
shown in the previous illustration.
a Set your external TAD to one or two 
rings. (The machine's Ring Delay setting 
does not apply.)
b Record the outgoing message on your 
external TAD.
c Set the TAD to answer calls.
d
Set the Receive Mode to 
External TAD
.
(See Choose the Receive Mode 
on page 49.)
Recording outgoing message 
(OGM) on an external TAD 7
Timing is important in recording this 
message. The message sets up the ways to 
handle both manual and automatic fax 
reception.
a Record 5 seconds of silence at the 
beginning of your message. (This allows 
your machine time to listen for the fax 
CNG tones of automatic transmissions 
before they stop.)
b Limit your speaking to 20 seconds.
Note
We recommend beginning your OGM with 
an initial 5-second silence because the 
machine cannot hear fax tones over a 
resonant or loud voice. You may try 
omitting this pause, but if your machine 
has trouble receiving, then you must re-
record the OGM to include it.
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