Basic User’s Guide FAX-2840 FAX-2950 MFC-7240 MFC-7290 Not all models are available in all countries.
If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-2840, FAX-2950, MFC-7240 or MFC-7290 (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
User’s Guides and where do I find them? Which Guide? What’s in it? Where is it? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the Box Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system (for FAX-2950, MFC-7240 and MFC-7290) and connection type you are using.
Table of Contents (Basic User’s Guide) 1 General information 1 Using the documentation .......................................................................................1 Symbols and conventions used in the documentation ....................................1 Accessing the Advanced User’s Guide and Software User’s Guide......................2 Viewing Documentation (For FAX-2840) .........................................................2 Viewing Documentation (For FAX-2950, MFC-7240 and MFC-7290) ...
Receiving a fax 26 Receive modes .................................................................................................... 26 Choosing the receive mode........................................................................... 26 Using receive modes ........................................................................................... 27 Fax Only ........................................................................................................ 27 Fax/Tel...........................
8 Dialling and storing numbers 41 How to dial ...........................................................................................................41 Manual dialling...............................................................................................41 One Touch dialling.........................................................................................41 Speed Dialling ...............................................................................................41 Search ..........
B Troubleshooting 76 Identifying your problem ...................................................................................... 76 Error and maintenance messages....................................................................... 78 Transferring your faxes or Fax Journal report ............................................... 83 Document Jams...................................................................................................
Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM.
1 General information Using the documentation 1 The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine’s control panel or computer screen. Italics Italicized style emphasizes an important point or refers you to a related topic. Courier New Courier New font identifies the messages shown on the LCD of the machine. 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Chapter 1 Accessing the Advanced User’s Guide and Software User’s Guide 1 FAX-2950, MFC-7240 and MFC-7290 Viewing Documentation (For FAX-2840) a Turn on your computer. Insert the CD-ROM into your CD-ROM drive. For Windows® users, go to step c. Note (Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html. b 2 (Macintosh users) Double-click the CD-ROM icon, and then double-click index.html.
General information c Note • (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box. If the language screen appears, click your language. The CD-ROM Top Menu will appear.
Chapter 1 e How to find Scanning instructions (For FAX-2950, MFC-7240 and MFC7290) There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide Scanning ControlCenter Nuance™ PaperPort™ 12SE How-toGuides (Windows®) The complete Nuance™ PaperPort™ 12SE How-to- Guides can be viewed from the Help selection in the Nuance™ PaperPort™ 12SE application.
General information Accessing Brother Support (Windows®) (For FAX-2950, MFC7240 and MFC-7290) You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM. 1 Accessing Brother Support (Macintosh) (For FAX-2950, MFC7240 and MFC-7290) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM. Click Brother Support on the main menu. The following screen will appear: Double-click the Brother Support icon.
Chapter 1 Control panel overview 1 FAX-2840 1 1 9 2 3 7 8 FAX-2950, MFC-7240 and MFC-7290 have the same keys.
General information 1 2 3 4 6 7 2 3 7 5 4 5 6 7
Chapter 1 1 One Touch keys These 11 keys give you instant access to 22 previously stored numbers. Shift Lets you access One Touch numbers 12 to 22 when held down. 8 2 LCD Displays messages to help you set up and use your machine. COPY key: Options You can quickly and easily choose temporary settings for copying. 9 3 Mode keys: FAX keys: Hook/Hold Press before dialing if you want to make sure a fax machine will answer, and then press Start. Lets you place telephone calls on hold.
General information Volume settings Ring volume 1 1 Speaker volume While in FAX mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it. 1 You can choose a range of speaker volume levels, from High to Off. a b You can choose a range of ring volume levels, from High to Off. 1 c Press Menu, 1, 3, 3. Press a or b to choose Off, Low, Med or High. Press OK.
2 Loading paper Loading paper and print media 2 (For FAX-2950, MFC-7240 and MFC-7290) When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. You can load up to 250 sheets.
Loading paper b While pressing the green paper-guide release lever, slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. Note (For Asia) For Legal or Folio size paper, press the release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper is not available in some regions.) c Fan the stack of paper well to avoid paper jams and misfeeds.
Chapter 2 1 Loading paper in the manual feed slot 2 You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper. Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot. e Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
Loading paper b c Open the manual feed slot cover. d Using both hands, put one sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. 2 Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
Chapter 2 a Open the back cover (back output tray). Note Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration. b 14 Open the manual feed slot cover.
Loading paper c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. 2 Note d Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go. • Put the paper into the manual feed slot with the side to be printed face up.
Chapter 2 Unscannable and unprintable areas 2 The figures below show the maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size you are using. 1 2 Usage Document Size Top (1) Bottom (3) Right (4) Fax (Send) Letter 3 mm 4 mm Legal 2 3 mm 4 mm A4 3 mm 1 mm Letter 3 mm 4 mm 3 mm 4 mm 3 mm 3 mm Letter 3 mm 3 mm Legal 2 3 mm 3 mm A4 3 mm 3 mm Letter 4.23 mm 6.35 mm Legal 2 4.23 mm 6.35 mm A4 4.23 mm 6.
Loading paper Paper settings Paper Type 2 c Print quality may vary according to the type of paper you are using. You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or envelopes. Press Menu, 1, 2, 1. Press a or b to choose Thin, Plain, Thick, Thicker, Recycled Paper or Label. Press OK.
Chapter 2 Type and size of paper 2 The machine can print on paper loaded from either the standard paper tray or manual feed slot. (For FAX-2950, MFC-7240 and MFC-7290) The name for the paper trays in the printer driver in this Guide are as follows: Trays Name Standard Paper Tray Tray1 Manual Feed Slot Manual Paper capacity of the paper trays Standard Paper Tray 2 Paper size Paper types No.
Loading paper Recommended paper specifications 2 The following paper specifications are suitable for this machine. Basis weight 75-90 gsm Thickness 80-110 m Roughness Higher than 20 sec. Stiffness 90-150 cm3/100 Grain direction Long grain Volume resistivity 10e9-10e11 ohm Surface resistivity 10e9-10e12 ohm-cm Filler CaCO3 (Neutral) Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85% 2 Only use paper made for plain paper copying.
Chapter 2 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Loading paper Envelopes 2 Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Chapter 2 Types of labels to avoid If you use any of the types of envelopes listed in this guide, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
3 Loading documents How to load documents 3 How to load documents 3 a 3 Unfold the ADF document support (1) and the ADF document output support flap (2). You can send a fax, make copies and scan from the ADF (Automatic Document Feeder). 1 Note The scan feature is available for FAX2950, MFC-7240 and MFC-7290. 2 Using the automatic document feeder (ADF) 3 The ADF can hold up to 20 pages and feeds each sheet individually.
4 Sending a fax How to send a fax 4 4 d a One Touch key or press (Address Book) and enter the three-digit Speed Dial number. The following steps show how to send a fax. a When you want to send a fax, or change fax send or receive settings, press the (FAX) key to illuminate it in green. Enter the fax number using the dial pad, e Press Start. The machine starts scanning and sending the document. Note To cancel, press Stop/Exit.
Sending a fax Transmission verification report 4 You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful. 4 There are several settings available for the Transmission Verification Report: On: Prints a report after every fax you send. On+Image: Prints a report after every fax you send.
5 Receiving a fax 5 Receive modes 5 Note (For Oceania) You can use two sizes of paper for printing faxes: A4 and Letter. (For Asia) You can use four sizes of paper for printing faxes: A4, Letter, Legal or Folio. You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode 5 By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode.
Receiving a fax Using receive modes 5 Faxes will be automatically received. 5 Voice callers can record a message on the external TAD. (For more information, see Connecting an external TAD uu page 37.) Fax Only mode will automatically answer every call as a fax. Fax/Tel 5 External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways: Some receive modes answer faxes automatically (Fax Only and Fax/Tel).
Chapter 5 Receive Mode settings 5 Ring Delay 5 The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine, choose the maximum number of rings. (See Operation from external or extension telephones uu page 39 and Fax Detect uu page 29.) a Make sure you are in FAX mode b c Press Menu, 2, 1, 1. d 28 .
Receiving a fax Fax Detect 5 If FaxDetect is On: 5 c Press a or b to choose On, Semi or Off. Press OK. d Press Stop/Exit. The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest. If Fax Detect is Semi: 5 The machine will only receive a fax call automatically if you answered it using the machine’s handset.
6 Using PC-FAX (For FAX-2950, MFC-7240 and MFC-7290) PC-Fax Receive (For Windows® only) Important 6 If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or the weekend, for example), your machine will receive and store your faxes in its memory. The LCD will show the number of stored faxes received, for example: PC Fax Msg:001.
Using PC-FAX (For FAX-2950, MFC-7240 and MFC-7290) PC-Fax Send 6 The Brother PC-FAX feature lets you use your PC to send a document from an application as a standard fax. You can send a file created in any application on your PC as a PC-FAX. You can even attach a cover page. For details, See Software User’s Guide: PC-FAX sending. How to send a PC-FAX: 6 Contact your application vendor if you need more support. a From your application select File, and then Print.
7 Telephone and external devices Voice operations 7 Voice calls can be made with the handset by using the dial pad, One Touch key or by pressing (Address Book) and entering a three-digit Speed Dial number. Making a telephone call a Pick up the handset. b When you hear the dial tone, enter a number using the dial pad, One Touch 7 Replace the handset to hang up. Hold a Press Hook/Hold to put a call on Hold. You can replace the handset without disconnecting the call.
Telephone and external devices Telephone Service for Australia Distinctive Ring Distinctive Ring 1 is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring”, but telephone companies market the service under a variety of names.
Chapter 7 Set the Distinctive Ring to ON After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Your Distinctive Ring Number does not allow Voice Calls - only Faxes. You cannot change the receive mode to another mode while the Distinctive Ring is set to on. a b c d Press Menu, 2, 0, 2. Press a or b to choose On. Press OK. Press Stop/Exit. Distinctive Ring is now set to on. Turning off Distinctive Ring a b c d Press Menu, 2, 0, 2.
Telephone and external devices How Does FaxAbility Work? Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine. Extension telephones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message.
Chapter 7 Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) Set the Distinctive Ring to On 7 7 This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one telephone line. Each telephone number has its own Distinctive Ringing pattern, so you will know which telephone number is ringing.
Telephone and external devices Connecting an external TAD 1 7 You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Ext. Tel in Use.
Chapter 7 External and extension telephones Note • You need to turn the Remote Codes setting to on to use the Fax Activation Code l51 (l91 for New Zealand). (See Using Remote Codes uu page 39.) Note You need to turn the Remote Codes setting to on to use the Remote Activation Code l51 (l91 for New Zealand) and Remote Deactivation Code #51 (#91 for New Zealand). (See Using Remote Codes uu page 39.
Telephone and external devices Operation from external or extension telephones 7 If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine through the T-piece connection, you can make your machine take the call by using the Remote Activation code. When you press the Remote Activation code l51 (l91 for New Zealand) the machine starts to receive the fax.
Chapter 7 Remote Deactivation Code 7 If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (pseudo/double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (#91 for New Zealand) (make sure you press this between the rings). If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the machine by lifting the machine’s handset.
8 Dialling and storing numbers How to dial 8 You can dial in any of the following ways. Manual dialling 8 8 Speed Dialling 8 Press (Address Book) and enter the three digit Speed Dial number. (See Storing Speed Dial numbers uu page 43.) Use the dial pad to enter all the digits of the telephone or fax number. Three-digit number 8 Note One Touch dialling Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers uu page 42.
Chapter 8 Search 8 You can search alphabetically for names you have stored in the One Touch and Speed Dial locations. (See Storing One Touch Dial numbers uu page 42 and Storing Speed Dial numbers uu page 43.) a Press b Press the dial pad key for the first few letters of the name. (See Entering text uu page 123.) Press OK. Press a or b to scroll until you find the name you are looking for. Press OK. d Press Start.
Dialling and storing numbers c Changing One Touch and Speed Dial numbers Do one of the following: Enter the name using the dial pad (up to 15 characters). See Entering text uu page 123. If you try to change a One Touch or Speed Dial number, the LCD will show the name or number already stored there. If the One Touch or Speed Dial number you are trying to change has a scheduled job or has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number. Press OK.
Chapter 8 Deleting One Touch and Speed Dial numbers If you try to delete a One Touch or Speed Dial number, the LCD will show the name or number already stored there. If the One Touch or Speed Dial number you are trying to delete has a scheduled job or has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number. a Do one of the following: To delete a stored One Touch number, press Menu, 2, 3, 1. Address Book 1.
9 Making copies How to copy 9 Copy settings 9 Press COPY Options key to temporarily change a copy setting. The following steps show the basic copy operation. For details about each option, see Advanced User’s Guide on the CD-ROM. a 9 For details about changing the following copy settings and how to make two-sided copies, see Advanced User’s Guide: Copy settings. When you want to make a copy, press (COPY) to illuminate it in green.
10 How to print from a computer (For FAX-2950, MFC-7240 and MFC-7290) e f Note (For FAX-2840) You can download the printer driver from the Brother Solutions Center at http://solutions.brother.com/. Printing a document 10 The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See Software User’s Guide: Printing for Windows® or Printing and Faxing for Macintosh in Software User’s Guide for details about the print settings.
11 How to scan to a computer (For FAX-2950, MFC-7240 and MFC-7290) 11 Before scanning 11 To use the machine as a scanner, install a scanner driver. Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.) Scanning a document as a PDF file using ControlCenter4 (Windows®) 11 (For detailed information, See Software User’s Guide: Scanning.) Note The screens on your PC may vary depending on your model.
Chapter 11 c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK. d e Make sure the machine you want to use is selected from the Model pull-down list. Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings.
How to scan to a computer (For FAX-2950, MFC-7240 and MFC-7290) 1 2 3 4 5 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the Browse button. 4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the pull-down list. f g 11 Click OK. Click File.
Chapter 11 50
How to scan to a computer (For FAX-2950, MFC-7240 and MFC-7290) How to change the SCAN key settings for PDF scanning 11 You can change your machine’s SCAN key settings using ControlCenter4 Windows®. a Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where XXXXXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. b c d Make sure the machine you want to use is selected from the Model pull-down list. Click the Device Settings tab.
Chapter 11 e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the Browse button. 4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the pull-down list. f 52 Click OK.
How to scan to a computer (For FAX-2950, MFC-7240 and MFC-7290) How to scan a document as a PDF file using the SCAN key a Load your document. (See How to load documents uu page 23.) b Press c Press a or b to choose Scan to PC. Press OK. d Press a or b to choose File. Press OK. e Press Start. The machine starts the scanning process. 11 (SCAN).
A Routine maintenance Replacing the consumable items A The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge uu page 55 and Replacing the drum unit uu page 60.) Toner cartridge Drum unit See Replacing the toner cartridge uu page 55. See Replacing the drum unit uu page 60. Model Name: (For Asia) TN-2260, TN-2280 (For Oceania) TN-2230, TN-2250 Model Name: (For Asia) DR-2255 (For Oceania) DR-2225 Note • Go to http://www.brother.
Routine maintenance Replacing the toner cartridge Model Name: (For Asia) TN-2260, TN-2280 (For Oceania) TN-2230, TN-2250 The Standard toner cartridge can print approximately 1,200 pages 1. The High Yield toner cartridge can print approximately 2,600 pages 1. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low.
Replacing the toner cartridge a Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b After the machine has cooled down, turn off the machine’s power switch. A c Take out the drum unit and toner cartridge assembly. Note (For FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 83.
Routine maintenance • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. d DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. (See Product Safety Guide: General precautions.) Push down the green lock lever and take the toner cartridge out of the drum unit.
Important • Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. Note • Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • Go to http://www.brother.com/original/index.
Routine maintenance Important Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustration. g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever will lift automatically. A Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Note After replacing the toner cartridge, DO NOT turn off the machine’s power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode. Replacing the drum unit A Model name: (For Asia) DR-2255 (For Oceania) DR-2225 1 A new drum unit can print approximately 12,000 A4 or Letter size single-sided pages.
Routine maintenance b After replacing, reset the drum counter by following the instructions included with the new drum unit. Drum Stop Note A Drum Stop We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine Brother Original drum unit be installed at this time. (For FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 83.
c Take out the drum unit and toner cartridge assembly. d Push down the green lock lever and take the toner cartridge out of the drum unit. Important • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
Routine maintenance DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. (See Product Safety Guide: General precautions.) Note • Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit. Be careful not to inhale toner.
f Put the toner cartridge firmly into the new drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will lift automatically. Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit. g Put the new drum unit and toner cartridge assembly in the machine. Resetting the drum counter When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: 64 A a Press Clear.
Routine maintenance Cleaning the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth. WARNING DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine.
d Remove any paper that is in the paper tray. e Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. 1 3 2 f Re-load the paper and put the paper tray firmly back in the machine. g Plug the machine’s power cord back into the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the machine. Cleaning the scanner glass a c Note A Turn off the machine’s power switch.
Routine maintenance Cleaning the document feed a Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. A Cleaning the corona wire A If you have print quality problems, clean the corona wire as follows: a Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Routine maintenance Note c Open the back cover (face-up output tray). d Open the manual feed slot cover. e Press Clear and Menu at the same time. The Drum Cleaning message will appear on the LCD. Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. e Put the drum unit and toner cartridge assembly back into the machine. Close the front cover.
f Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. • If the paper in the manual feed slot is not A4 or Letter size, the machine will stop the Drum Cleaning process and eject the paper. • Make sure that the paper is straight and in the correct position in the manual feed slot. If it is not, it may not be fed correctly, resulting in a paper jam. • DO NOT close the back cover (face-up output tray) during the Drum Cleaning process.
Routine maintenance b After the machine has cooled down, turn off the machine’s power switch. c Slowly take out the drum unit and toner cartridge assembly. Note (For FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 83. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
d Push down the green lock lever and take the toner cartridge out of the drum unit. e Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 72 Put the print sample in front of the drum unit, and find the exact position of the poor print.
Routine maintenance f Turn the drum unit gear by hand while looking at the surface of the drum roller (1). h Put the toner cartridge back into the drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will lift automatically. 1 g When you have found the mark on the drum that matches the print sample, wipe the surface of the drum roller with a dry cotton swab until the dust or glue on the surface comes off.
i Put the drum unit and toner cartridge assembly back in the machine. b Pull the paper tray completely out of the machine. j Close the front cover. c Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) on the paper tray to remove dust. Cleaning the paper pick-up rollers A If you have paper feed problems, clean the pick-up rollers as follows: a Turn off the machine. Unplug the power cord from the electrical socket.
Routine maintenance d Wipe the two pick-up rollers (1) inside of the machine to remove dust. Checking the machine Checking the Page Counters A A You can see the machine’s Page Counters for copies, printed pages, reports, lists and faxes or a summary total. a b Press Menu, 5, 2. c Press Stop/Exit. Press a or b to see Total, Fax/List, Copy or Print. Checking the remaining life of parts A You can see the machine’s parts life on the LCD. a b Press Menu, 5, 3. Press Stop/Exit.
B Troubleshooting B If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem First, check the following: The machine’s power cord is connected correctly and the machine’s power switch is turned on.
Troubleshooting Scanning problems (For FAX-2950, MFC-7240 and MFC-7290): Scanning difficulties (For FAX-2950, MFC-7240 and MFC-7290) uu page 98 Software problems (For FAX-2950, MFC-7240 and MFC-7290): Software difficulties (For FAX-2950, MFC-7240 and MFC-7290) uu page 98 B 77
Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself.
Troubleshooting Error Message Cause Action Cover is Open The Control panel cover was open when you loaded a document. Close the Control panel cover of the machine, then press Stop/Exit. Cover is Open The fuser cover is not completely closed or paper was jammed in the back of the machine when the power was turned on Close the fuser cover of the machine. Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start.
Error Message Cause Init Unable XX The machine has a mechanical problem. (XX = Error Code) Action (For FAX-2840 and MFC-7240) Received fax messages still in memory will be lost when the machine is turned off. See Transferring your faxes or Fax Journal report uu page 83 before disconnecting the machine so you will not lose any important messages. Then, turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
Troubleshooting Error Message Cause Action Out of Memory The machine’s memory is full. Fax sending or copy operation in process Do one of the following: Press Start to send or copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Clear the faxes from the memory. Print the faxes that are stored in the memory to restore the memory to 100%. Then turn off Fax Storage to avoid storing more faxes in the memory.
Error Message Cause Action Replace Toner The toner cartridge is at the end of its life. The machine will stop printing until you replace the toner cartridge. If you have set the Toner setting to Stop, replace the toner cartridge with a new and unused original Brother toner cartridge. This will reset the Replace Toner mode. (See Replacing the toner cartridge uu page 55.) While memory is available, faxes will be stored in the memory.
Troubleshooting Transferring your faxes or Fax Journal report Transferring faxes to your PC (For FAX-2950, MFC-7240 and MFC-7290) You can transfer the faxes from your machine’s memory to your PC. If the LCD shows: Init Unable XX a Make sure that you have installed MFL-Pro Suite on your PC, and then turn on PC-FAX Receiving on the PC. (For details about PC-Fax Receive, see Software User’s Guide: PC-FAX receiving.) b Make sure that you have set PC Fax Receive on the machine.
Document Jams Document was not inserted or fed properly, or was too long a Open the control panel cover. B B Paper Jams Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the machine at the same time and prevents paper jams. Paper is jammed in the standard paper tray If the LCD shows Jam Tray, follow these steps: a b Carefully pull the jammed document toward the front of the machine.
Troubleshooting b Use both hands to slowly pull out the jammed paper. c Make sure the paper is below the maximum paper mark (b b b) (1) of the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. (See Loading paper in the standard paper tray uu page 10.) 1 Note Pulling out the jammed paper downwards allows you to remove the paper more easily. d Put the paper tray firmly back in the machine.
b After the machine has cooled down, turn off the machine’s power switch. Note (For FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 83. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 86 c Slowly take out the drum unit and toner cartridge assembly.
Troubleshooting Important • We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. e Pull down the tabs at the left and right hand sides to open the fuser cover (1). • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
f Using both hands, gently pull the jammed paper out of the fuser unit. Paper is jammed inside the machine If the LCD shows Jam Inside, follow these steps: g Close the fuser cover and the back cover (face-up output tray). h Put the drum unit and toner cartridge assembly back into the machine. a Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
Troubleshooting WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. c Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. d 90 Push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Troubleshooting e Put the toner cartridge back into the drum unit until it clicks into place. If you put the cartridge in correctly, the green lock lever will lift automatically. f If you could not pull the jammed paper out of the inside of the machine, take the paper tray completely out of the machine. g Pull the jammed paper out of the paper tray opening. B Note Pulling the jammed paper downward allows you to remove the paper easier. h Put the paper tray back in the machine.
i Put the drum unit and toner cartridge assembly back in the machine. j Close the front cover of the machine. If the machine does not start printing automatically, press Start.
Troubleshooting If you are having difficulty with your machine B Important • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. • If you think there is a problem with the way your faxes look, make a copy first.
Telephone line or connections (continued) Difficulties Suggestions The machine does not answer when called. Make sure the machine is in the correct receive mode for your setup. (See Receive Mode settings uu page 28.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If you do not hear ringing when you call your machine, ask your telephone company to check the line.
Troubleshooting Receiving Faxes (continued) Difficulties Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD uu page 37.) (continued) 1 Connect the external TAD as shown in the illustration on page 37. 2 Set your answering machine to answer in one or two rings. 3 Record the outgoing message on your answering machine.
Handling incoming calls Difficulties Suggestions The machine ‘hears’ a voice as a CNG tone. If Fax Detect is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing Stop/Exit. To avoid this problem you can try Turning Fax Detect Off. (See Fax Detect uu page 29.) Sending a fax call to the machine.
Troubleshooting Printing difficulties (For FAX-2950, MFC-7240 and MFC-7290) Difficulties No printout. Suggestions Check that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit uu page 60.) Check the interface cable connection on both the machine and your computer. (See Quick Setup Guide.) Check that the correct printer driver has been installed and chosen.
Scanning difficulties (For FAX-2950, MFC-7240 and MFC-7290) Difficulties Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click Scan Settings, Scan or Get Photo and click Select to choose the Brother TWAIN or WIA driver. starting to scan. (Windows®). TWAIN or ICA errors appear when starting to scan.
Troubleshooting Paper handling difficulties (continued) Difficulties Suggestions There is a paper jam. Clear the jammed paper. (See Paper Jams uu page 84.) Print quality difficulties Difficulties Printed pages are curled. Suggestions Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sure that you choose the Paper Type that suits the print media type you are using.
Setting Dial Tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone. This setting can save a small amount of time when sending a fax to many different numbers. If you change the setting and start having problems with dialling you should change back to the default No Detection setting. a Press Menu, 0, 5.
Troubleshooting Improving the print quality B If the printout has a quality problem, make a copy. If the copy looks good, the problem is probably not the machine. Check the interface cable connections and the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations. Note Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with toner from other sources.
Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media uu page 17.) ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. (See Product Safety Guide: Choose a safe location for your product.) Clean the drum surface. (See Cleaning the drum unit uu page 69.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. (See Acceptable paper and other print media uu page 17.) Choose Thick Paper mode in the printer driver (FAX-2950, MFC7240 and MFC-7290), choose Thick in the machine’s Paper Type menu setting or use thinner paper than you are currently using. (See Paper Type uu page 17 and Software User’s Guide: Basic Tab.
Examples of poor print quality Recommendation Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality problem (See Product Safety Guide: Choose a safe location for your product.). Clean the drum surface. (See Cleaning the drum unit uu page 69.) If the problem is not solved after printing a few pages, put in a new drum unit. (See Replacing the drum unit uu page 60.
Troubleshooting Examples of poor print quality Recommendation Clean the corona wire inside the drum unit by sliding the green tab. (See Cleaning the corona wire uu page 67.) ABCDEFGH abcdefghijk ABCD abcde 01234 Black lines down the page Printed pages have toner stains down the page. ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page FGH ABCDE hijk fg e d abc ABCD abcde 01234 The print is skewed on the page. Make sure the green tab of the corona wire is at the home position (a).
Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other print media uu page 17.) If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180 in the paper tray.
Troubleshooting Examples of poor print quality Recommendation Make sure that the two green envelope levers inside the back cover are pulled down when you are printing on envelopes. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position.
Troubleshooting Examples of poor print quality Recommendation (For FAX-2950, MFC-7240 and MFC-7290) Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Software User’s Guide: Other Print Options (for Windows®) or Print Settings (for Macintosh).) Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows: Curled a b Open the back cover.
Machine Information Checking the Serial Number You can see the machine’s Serial Number on the LCD. a b Press Menu, 5, 1. c Press Stop/Exit. The machine will display the machine’s Serial Number on the LCD.
Troubleshooting How to reset the machine a b Press Menu, 0. c Press a or b to choose the type of reset function - Address & Fax or All Settings. Press OK. d Do one of the following: B Press a or b to display Reset. Press OK. To reset the settings, press 1 and go to step e. To exit without making changes, press 2 and go to step f. e You will be asked to confirm you want to reboot the machine. Do one of the following: To reboot the machine press 1. The machine will begin the reset.
C Menu and features On-screen programming How to access the menu mode C a b Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Print Reports menu. Press 5 for Machine Info. menu. Press 9 for Service menu.1 C Press 0 for Initial Setup menu. You can program your machine by using the Menu table uu page 113. These pages list the menu selections and options.
Menu and features Menu table C The default settings are shown in Bold with an asterisk. Choose & OK Choose & OK To accept To exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 1.Mode Timer — — 0 Sec Sets the time to return to Fax mode. See 30 Secs . 1 Min 2 Mins* 5 Mins Off 2.Paper 1.Paper Type — Thin Plain* Sets the type of paper in the paper tray. 17 Sets the size of the paper in the paper tray. 17 Thick Thicker Recycled Paper Label 2.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 1.General Setup 3.Volume 1.Ring — Off Adjusts the ring volume. 9 Adjusts the volume level of the beeper. 9 Adjusts the speaker volume. 9 Increases the page yield of the toner cartridge. See Low (Continued) Page Med* High 2.Beeper — Off Low Med* High 3.Speaker — Off Low Med* High 4.Ecology 1.Toner Save — 2.Sleep Time — On Off* Range varies depending on models. Conserves power. 03Min* 5.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 2.Fax 1.Setup Receive 1.Ring Delay (02 - 10) Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 28 Sets the fast/doublering time in Fax/Tel mode. 28 Receives fax messages without pressing Start. 29 Allows you to answer all calls at extension telephones and use codes to turn the machine on or off. You can personalize these codes. 39 02* (In Fax mode only) (Example for Australia) 2.
Level 1 Level 2 Level 3 Options Descriptions Page 2.Fax 1.Setup Receive 8.Polling RX Standard* See (FAX-2840 and MFC-7240) Secure (In Fax mode only) Sets up your machine to poll another fax machine. (Continued) 7.Polling RX (Continued) Timer (FAX-2950 and MFC-7290) 9.Fax Rx Stamp On (FAX-2840 and MFC-7240) Off* Prints the received time and date on the top of the received faxes. 8.Fax Rx Stamp (FAX-2950 and MFC-7290) 2.Setup Send 1.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 2.Fax 2.Setup Send — (In Fax mode only) Sets up your own comments for the fax cover page. See (Continued) 8.Coverpage Note 9.Overseas Mode On If you are having difficulty sending faxes overseas, set this to On. 1.One Touch Dial — Stores up to 22 One Touch Dial numbers, so you can dial by pressing one key (and Start.) 41 2.
Level 1 Level 2 Level 3 Options Descriptions Page 2.Fax 5.Remote Fax Opt 1.Forward/Store Fax Forward Sets the machine to forward fax messages, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or to send faxes to your PC. See (Continued) Fax Storage PC Fax Receive (For FAX-2950, MFC-7240 and MFC-7290) Off* (Backup Print) 6.Dial Restrict. If you choose Fax Forward, you can turn on the safety feature Backup Print. 2.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 2.Fax 0.Miscellaneous 1.Compatibility (For FAX-2840, FAX-2950 and MFC-7290) Adjusts the equalization for transmission difficulties. (Continued) High* Normal Basic(for VoIP) (MFC-7240) Normal* Basic(for VoIP) 2.Distinctive On (Not available in New Zealand) Off* 2.Faxability On (For New Zealand only) Off* 3.Caller ID Display# Print Report Page 100 VoIP service providers offer fax support using various standards.
Level 1 Level 2 Level 3 Options Descriptions Page 3.Copy 1.Quality — Auto* You can choose the Copy resolution for your type of document. See Text Photo . Graph 2.Brightness — -nnnno+ -nnnon+ Adjust the brightness for copies. -nnonn+* -nonnn+ -onnnn+ 3.Contrast — -nnnno+ -nnnon+ Adjusts the contrast for copies. -nnonn+* -nonnn+ -onnnn+ See Advanced User’s Guide. The default settings are shown in Bold with an asterisk. Level 1 Level 2 Level 3 Options Descriptions Page 4.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 5.Machine Info. 1.Serial No. — — You can check the serial number of your machine. 2.Page Counter — Total You can check the number of total pages the machine has printed during its life. Fax/List Copy Print 3.Drum Life — — Page 110 See . You can check the percentage of a Drum life that remains available. See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
Level 1 Level 2 Level 3 Options Descriptions Page 0.Initial Setup 5.Dial Prefix — — Sets a prefix number that will always be added before the fax number every time you dial. See 1.Address & Fax 1.Reset Restores all stored phone numbers and fax settings. 110 2.All Settings 1.Reset Restores all the machine’s settings to factory default. 110 (Continued) (for New Zealand) 6.Dial Prefix 6.Reset (for New Zealand) 2.Exit 7.Reset 2.Exit See Advanced User’s Guide. See Quick Setup Guide.
Menu and features Entering text C When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
D Specifications D General D Note This chapter provides a summary of the machines’ specifications. For additional specifications visit us at http://www.brother.com/ for details. Model FAX-2840 Printer Type Laser FAX-2950 Print Method Electrophotographic Laser Printer Memory Capacity 16 MB LCD (liquid crystal display) 16 characters 2 lines Power Source 220 - 240 V AC 50/60Hz Power Consumption 1 Peak Approx. 1080 W at 25 °C Copying 2 Approx. 420 W at 25 C (Average) Ready Approx.
Specifications Document Size Model D FAX-2840 Document Size (Single-sided) FAX-2950 Width 147.3 to 215.9 mm Length 147.3 to 355.
Fax D Model FAX-2840 Compatibility MFC-7240 MFC-7290 ITU-T Super Group 3 ITU-T Group 3 ITU-T Super Group 3 Modem Speed 33,600 bps (with Automatic Fallback) 14,400 bps (with Automatic Fallback) 33,600 bps (with Automatic Fallback) Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale Resolution FAX-2950 8 bit/256 levels Horizontal 8 dot/mm Vertical Standard: 3.85 line/mm Fine: 7.7 line/mm Photo: 7.7 line/mm Superfine: 15.
Specifications Copy D Model FAX-2840 FAX-2950 Colour/Monochrome Monochrome Copy Width Max.
Printer (For FAX-2950, MFC-7240 and MFC-7290) 1 Model FAX-2950 MFC-7240 Resolution HQ1200 (2400 × 600 dpi) quality, 600 dpi × 600 dpi Print Speed Up to 24 pages/minute (A4 size) 1 Up to 20 pages/minute (A4 size) 1 Up to 24 pages/minute (A4 size) 1 First Print Out Time Less than 8.5 seconds (from Ready mode and standard tray) Less than 10.0 seconds (from Ready mode and standard tray) Less than 8.
Specifications Consumable items Model Toner Cartridge FAX-2840 Inbox D FAX-2950 1 Approx. 700 pages (A4) (For Oceania) MFC-7240 MFC-7290 Order No. Approx. 700 pages (A4) 1 Approx. 1,200 pages (A4) 1 — Approx. 1,200 pages (A4) 1 (For Asia) Standard Approx. 1,200 pages (A4) 1 TN-2230 (For Oceania) TN-2260 (For Asia) High Yield Approx. 2,600 pages (A4) 1 TN-2250 (For Oceania) TN-2280 (For Asia) Drum Unit Approx.
Computer requirements (For FAX-2950, MFC-7240 and MFC-7290) D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Processor Minimum Speed Minimum Recommended Hard Disk Space RAM RAM to install Windows® Operating System Intel® Pentium® II or equivalent 128 MB 256 MB Windows® XP Professio nal x64 Edition 1 4 64-bit (Intel®64 or AMD64) supported CPU 256 MB 512 MB Windows Vista® 1 4 Intel® Pentium® 4 or equivalent 64-bit (Intel®64 or AMD
Specifications 1 For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. 2 Third-party USB ports are not supported. 3 PC-Fax supports black and white only. 4 Nuance™ PaperPort™ 12SE supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for Windows Vista® and Windows® 7. For the latest driver updates, visit us at http://solutions.brother.com/. All trademarks, brand and product names are the property of their respective companies.
E Index A E Address Book .............................................8 ADF (automatic document feeder) using .....................................................23 Answering machine (TAD) connecting .............................................37 Automatic fax receive .............................................27 Fax Detect ..........................................29 fax redial ...............................................42 Envelopes ....................................13, 18, 21 Equalization .
H P HELP LCD messages ...................................112 Menu Table .........................................113 Paper ....................................................... 17 how to load ........................................... 10 in manual feed slot ............................ 12 in paper tray ...................................... 10 recommended ...................................... 19 size ....................................................... 18 tray capacity ............................
R T Redial/Pause key .....................................42 Replacing drum unit ...............................................60 toner cartridge .......................................55 Reports Transmission Verification ......................25 Resolution copy ....................................................127 fax (standard, fine, superfine, photo) ..126 print .....................................................128 scan ....................................................127 Resolution key ......
For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User’s Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software. Alternatively, please contact the Product Support Centre for any customer care/technical support enquiry.
These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
