BASIC USER’S GUIDE MFC-7360 MFC-7360N MFC-7362N MFC-7460DN MFC-7470D MFC-7860DW Not all models are available in all countries.
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-7360 / MFC-7360N / MFC-7362N / MFC-7460DN / MFC-7470D / MFC-7860DW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
User’s Guides and where do I find it? Which manual? i What’s in it? Safety and Legal Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using. Basic User's Guide Learn the basic Fax, Copy and Scan operations and how to replace consumables.
Table of Contents (BASIC USER’S GUIDE) 1 General information 1 Using the documentation ....................................................................................... 1 Symbols and conventions used in the documentation .................................... 1 Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide.................................................................................. 2 Viewing Documentation......................................................
5 Receiving a fax 28 Receive modes ....................................................................................................28 Choosing the receive mode ...........................................................................28 Using receive modes ...........................................................................................29 Fax Only ........................................................................................................29 Fax/Tel..............................
Dialling and storing numbers 42 How to dial ........................................................................................................... 42 Manual dialling............................................................................................... 42 One touch Dialling ......................................................................................... 42 Speed Dialling ............................................................................................... 42 Search .....
B Troubleshooting 81 Error and maintenance messages.......................................................................81 Transferring your faxes or Fax Journal report ...............................................87 Document Jams...................................................................................................88 Document is jammed in the top of the ADF unit ............................................88 Document is jammed under the document cover ....................................
Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM.
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1 General information Using the documentation 1 1 The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine control panel or computer screen. Italics Italicized style emphasizes an important point or refers you to a related topic. Courier New Courier New font identifies the messages shown on the LCD of the machine.
Chapter 1 Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide Network models only Viewing Documentation a Turn on your computer. Insert the Documentation CD-ROM into your CD-ROM drive. Note (Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html. b 2 (Macintosh users) Double-click the Documentation CD-ROM icon, and then double-click index.html. Click your country.
General information Presto! PageManager User’s Guide Note (Macintosh) • (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box. Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 5 for further instructions.
Chapter 1 Accessing Brother Support (Windows®) You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our website (http://www.brother.com/), click Brother Home Page. For the latest news and product support information (http://solutions.brother.com/), click Brother Solutions Center.
General information Accessing Brother Support (Macintosh) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from the Brother Product Register Page (http://www.brother.com/registration/), click On-Line Registration.
Chapter 1 Control panel overview 1 MFC-7460DN and MFC-7860DW have the same keys. 1 2 3 4 5 6 7 MFC-7360, MFC-7360N and MFC-7362N have the same keys.
General information 1 3 4 5 6 7 8 9 10 3 4 5 6 7 8 9 10 3 4 2 5 1 3 4 5 6 7 6 7 8 8 9 10 7
Chapter 1 1 One Touch keys These 4 keys give you instant access to 8 previously stored numbers. Shift Lets you access One Touch numbers 5 to 8 when held down. 2 FAX keys: Hook or Hook/Hold Press before dialling if you want to make sure a fax machine will answer, and then press Start. (Not for MFC-7470D) Also, press this key after you pick up the handset of an external telephone during the F/T ring (pseudo double-rings). (MFC-7470D only) Lets you place telephone calls on hold.
General information Volume settings Ring volume 1 1 Speaker volume While in Fax mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it. 1 You can choose a range of speaker volume levels, from High to Off. a b You can choose a range of ring volume levels, from High to Off. 1 c Press Menu, 1, 3, 3. Press a or b to choose Off, Low, Med or High. Press OK.
2 Loading paper Loading paper and print media The machine can feed paper from the standard paper tray or manual feed slot. When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
Loading paper b While pressing the green paper-guide release lever, slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. Note (For Asia) For Legal or Folio size paper, press the release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper is not available in some regions.) c Fan the stack of paper well to avoid paper jams and misfeeds.
Chapter 2 1 Loading paper in the manual feed slot 2 You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper. Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot. Printing on plain paper, thin paper or recycled paper from the manual feed slot a e Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
Loading paper b c Open the manual feed slot cover. d Using both hands, put one sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
Chapter 2 Printing on thick paper, bond paper, labels and envelopes Note 2 When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes. Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration.
Loading paper c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. 2 Note d Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go. • Put the paper into the manual feed slot with the side to be printed face up.
Chapter 2 • To easily remove a small printout from the output tray, lift up the scanner cover by using both hands as shown in the illustration. • You can still use the machine while the scanner cover is up. To close the scanner cover, push it down with both hands.
Loading paper Unscannable and unprintable areas 2 The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage 2 Document Size Top (1) Left (2) Bottom (1) Right (2) Fax (Send) Letter 3 mm 4 mm A4 3 mm 3 mm Copy Letter 3 mm 4 mm *a single copy A4 or a 1 in 1 copy 3 mm 3 mm Scan Letter 3 mm 3 mm A4 3 mm 3 mm Letter 4 mm 6.35 mm A4 4 mm 6.
Chapter 2 Paper settings Paper Type 2 c Print quality may vary according to the type of paper you are using. Press a or b to choose Thin, Plain, Thick, Thicker, Recycled Paper or Label. Press OK. You can use several different sizes of paper for printing copies: A4, Letter, Executive, A5, A5 L, A6, B5, or B6 and for printing faxes: A4, Letter.
Loading paper Type and size of paper The name for the paper trays in the printer driver in this Guide are as follows: 2 The machine loads paper from the installed standard paper tray or manual feed slot. Tray and optional unit Name Standard paper tray Tray 1 Manual feed slot Manual Paper capacity of the paper trays Paper Tray (Tray 1) 2 2 2 Paper size Paper types No.
Chapter 2 Use paper made for plain paper copying. Use paper that is 75 to 90 gsm. Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%. This machine can use recycled paper that meets DIN 19309 specifications. Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability.
Loading paper Envelopes 2 Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Chapter 2 Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
3 Loading documents How to load documents Note 3 You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass. Using the automatic document feeder (ADF) Length: 147.3 to 355.6 mm Width: 147.3 to 215.9 mm Weight: 64 to 90 gsm • To scan documents that are not suitable for the ADF, see Using the scanner glass (Flatbed) on page 24. 3 • It is easier to use the ADF if you are loading a multiple page document.
Chapter 3 c Stack the pages of your document face up top edge first, in the ADF until the LCD display message changes and you feel it touch the feed rollers. Using the scanner glass (Flatbed) You can use the scanner glass to fax, copy or scan pages of a book one page at a time. Document Sizes Supported 1 3 Length: Up to 297 mm Width: Up to 215.9 mm Weight: Up to 2 kg 3 IMPORTANT DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
Loading documents a b Lift the document cover. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. c Close the document cover. IMPORTANT If the document is a book or is thick, do not slam or press on the cover.
4 Sending a fax How to send a fax 4 4 d a One touch key or (Address Book) and enter three-digit number. The following steps show how to send a fax. a When you want to send a fax, or change fax send or receive settings, press the (FAX) key to illuminate it in blue. Enter the fax number using the dial pad, e Press Start. Faxing from the ADF The machine starts scanning the document. Faxing from the scanner glass If you press Start, the machine starts scanning the first page.
Sending a fax Faxing Letter size documents from the scanner glass 4 When faxing Letter size documents, you will need to set the scan glass size to Letter (A4 for Philippines); otherwise, a portion of your faxes will be missing. a Make sure you are in Fax mode b (MFC-7360 / MFC-7360N / MFC-7362N / MFC-7470D) Press Menu, 1, 7. (MFC-7460DN / MFC-7860DW) Press Menu, 1, 7, 1. Press a or b to choose Letter (A4 for Philippines). Press OK. d Press Stop/Exit.
5 Receiving a fax 5 Receive modes 5 You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode 5 By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 29.
Receiving a fax Using receive modes 5 Some receive modes answer faxes automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 30.) Fax Only External TAD 5 External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways: 5 Faxes will be automatically received. Fax Only mode will automatically answer every call as a fax.
Chapter 5 Receive Mode settings Ring Delay 5 The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine, choose the maximum number of rings. (See Operation from external or extension telephones on page 39 and Fax Detect on page 31.) a Make sure you are in Fax mode b c Press Menu, 2, 1, 1. d 30 .
Receiving a fax Fax Detect 5 If Fax Detect is On: b c 5 The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest. (MFC-7470D only) If Fax Detect is Semi: d Press Menu, 2, 1, 3. Press a or b to choose On, (MFC-7470D only) Semi or Off. Press OK. Press Stop/Exit.
6 Telephone and external devices Voice operations (MFC-7470D only) 6 Voice calls can be made with the handset by a b c When you hear the dial tone, enter a number using the dial pad, One touch key or (Address Book) and enter three-digit number. Replace the handset to hang up. a Press Hook/Hold to put a call on Hold. You can replace the handset without disconnecting the call. b Pick up the machine's handset to release the call from Hold.
Telephone and external devices Telephone Service for Australia Distinctive Ring Distinctive Ring 1 is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring”, but telephone companies market the service under a variety of names.
Chapter 6 Set the Distinctive Ring to ON After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Your Distinctive Ring Number does not allow Voice Calls - only Faxes. You cannot change the receive mode to another mode while the Distinctive Ring is set to on. a b c d Press Menu, 2, 0, 2. Press a or b to choose On. Press OK. Press Stop/Exit. Distinctive Ring is now set to on. Turning off Distinctive Ring a b c d Press Menu, 2, 0, 2.
Telephone and external devices How Does FaxAbility Work? Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine. Extension telephones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message.
Chapter 6 Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) Set the Distinctive Ring to On 6 6 This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one telephone line. Each telephone number has its own Distinctive Ringing pattern, so you will know which telephone number is ringing.
Telephone and external devices Connecting an external TAD You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone (Ext. Tel in Use for MFC-7470D).
Chapter 6 Recording an outgoing message (OGM) 6 a Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. b c Limit your speaking to 20 seconds. End your 20-second message by giving your Remote Activation code for people sending manual faxes. For example: “After the beep, leave a message or press l51 (l91 for New Zealand) and Start to send a fax.
Telephone and external devices External and extension telephones Operation from external or extension telephones 6 6 If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine through the T-piece connection, you can make your machine take the call by using the Remote Activation code. When you press the Remote Activation code l51 (l91 for New Zealand) the machine starts to receive the fax.
Chapter 6 Using a non-Brother cordless external handset If your non-Brother cordless telephone is connected to the telephone line cord (see Connecting an external or extension telephone on page 39) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. (Not for MFC-7470D) If you let the machine answer first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset.
Telephone and external devices Turning on the Remote Codes 6 You need to turn the Remote Codes setting to on to use the Fax Receive Code and Telephone Answer Code. a Make sure you are in Fax mode b c Press Menu 2, 1, 4. d e f . Changing the Remote Codes 6 The preset Remote Activation Code is l51 (l91 for New Zealand). The preset Remote Deactivation Code is #51 (#91 for New Zealand).
7 Dialling and storing numbers How to dial 7 You can dial in any of the following ways. Manual dialling 7 Speed Dialling Press (Address Book) and enter the three digit Speed Dial number. (See Storing Speed Dial numbers on page 47.) Use the dial pad to enter all the digits of the telephone or fax number. Three-digit number Note One touch Dialling Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers on page 45.
Dialling and storing numbers Search 7 You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbers on page 45 and Storing Speed Dial numbers on page 47.) a Press b Press the dial pad key for the first few letters of the name. (Use the chart on Entering text on page 140 to help you enter letters.) Press OK. Press a or b to scroll until you find the name you are looking for. Press OK. d Press Start.
Chapter 7 One Touch and Speed Dial Options 7 The following chart shows the options for storing One Touch or Speed Dial numbers after you download the IFAX and E-mail options for MFC-7460DN and MFC-7860DW. Step 1 Step 2 Step 4 Step 5 Step 6 Enter One Touch or Speed Dial Location Select Enter Number Registration Type or E-mail Address Enter Name Select Resolution Select File Type One Touch or Speed Dial Fax/Tel (Name) Std, Fine, S.
Dialling and storing numbers Storing a pause 7 d Press Redial/Pause to insert a 3.5-second pause between numbers. You can press Redial/Pause as many times as needed to increase the length of the pause. Storing One Touch Dial numbers To store the fax resolution, press a or b to select Std, Fine, S.Fine or Photo. Press OK. 7 Press OK if you do not want to change the default resolution. Your machine has 4 One Touch keys where you can store 8 fax or telephone numbers for automatic dialling.
Chapter 7 • If you selected the IFAX Registration Type in step b and save the E-mail address, you can only use the E-mail address when you are in Fax mode. d • For details about the file format, see the Software User’s Guide. f Press a or b to select Std, Fine, S.Fine or Photo. Press OK and go to step l. g Press a or b to select Std, Fine or Photo. Press OK and go to step l. h Press a or b to select 100dpi, 200dpi, 300dpi or 600dpi. Press OK.
Dialling and storing numbers Storing Speed Dial numbers If you downloaded IFAX and E-mail options (For MFC-7460DN and MFC-7860DW) 7 You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys a Press (Address Book) and enter a three-digit Speed Dial location number (001-200). If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.
Chapter 7 Press OK to store the number without a name. e h Do one of the following: If you chose Email Color PDF, go to step k. If you want to save a fax/scan resolution along with the number, go to the appropriate step as shown in the following table: If you do not want to change the default resolution, press OK, then go to step l. Option selected in step b If you chose Email Color JPG or Email Color XPS, go to step l.
Dialling and storing numbers Changing One Touch and Speed Dial numbers d 7 If you try to change an existing One Touch or Speed Dial number, the LCD will show the name or number already stored there. If the existing One Touch or Speed Dial number you are trying to change has a scheduled job or has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number. a Do one of the following: To change a stored One Touch number, press Menu, 2, 3, 1. Address Book 1.
Chapter 7 c d e f Press a or b to select one of the following: Fax/Tel IFAX Email Color PDF Email Color JPG Email Color XPS Email Gray PDF Email Gray JPG Email Gray XPS Email B&W PDF Email B&W TIFF Press OK. Deleting One Touch and Speed Dial numbers If you try to delete an existing One Touch or Speed Dial number, the LCD will show the name or number already stored there.
Dialling and storing numbers Tone or Pulse (not available in New Zealand) 7 If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. a Press Hook or Hook/Hold or pick up the handset (MFC-7470D only). b Press # on the machine’s control panel. Any digits dialled after this will send tone signals.
8 Making copies How to copy 8 8 Stop copying The following steps show the basic copy operation. For details about each option, see the Advanced User's Guide on the CD-ROM. To stop copying, press Stop/Exit. a Press the temporary COPY keys. You can use Options, Enlarge/Reduce or Duplex 1. When you want to make a copy, press (COPY) to illuminate it in blue. Make sure you are in Copy mode.
9 How to print from a computer Printing a document 9 9 The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See Printing for Windows® or Printing and Faxing for Macintosh in Software User’s Guide for the details about the print settings.) a Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) b From your application, choose the Print command.
10 How to scan to a computer Scanning a document as PDF file using ControlCenter4 (Windows®) 10 10 (For Macintosh users) See Scanning in the Software User's Guide. Note The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer. a b Load your document.
How to scan to a computer e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg). Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 10 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document.
Chapter 10 g 56 Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
How to scan to a computer Changing the SCAN key settings Before scanning 10 10 To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. Install the scanner drivers on the Installation CD-ROM. (See the Quick Setup Guide.) Configure the machine with a TCP/IP address if network scanning does not work. (See Configuring Network Scanning in the Software User's Guide.
Chapter 10 e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the Browse button. 4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the pull-down list. f 58 Click OK.
How to scan to a computer Scanning using the SCAN key a b c 10 Load your document. (See How to load documents on page 23.) Press (SCAN). Press a or b to choose Scan to PC. Press OK. d Press a or b to choose File. Press OK. e (For Network users) Press a or b to choose the destination computer you want to send to. Press OK. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer using the dial pad on the control panel. Press OK. f Press Start.
A Routine maintenance Replacing the consumable items A The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge on page 61 and Replacing the drum unit on page 66.) Toner cartridge Drum unit See Replacing the toner cartridge on page 61. See Replacing the drum unit on page 66.
Routine maintenance Replacing the toner cartridge Model name: (For Asia) TN-2260, TN-2280 (For Oceania) TN-2230, TN-2250 The Standard toner cartridge can print approximately 1,200 pages 1. The High Yield toner cartridge can print approximately 2,600 pages 1. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low.
Replacing the toner cartridge a Make sure that the machine is turned on. b Open the front cover and leave the machine turned on for 10 minutes to cool down. A c CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned. 62 Take out the drum unit and toner cartridge assembly.
Routine maintenance d Push down the green lock lever and take the toner cartridge out of the drum unit. IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
Note • Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • Discard used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill. e the refilling of empty cartridges with toner from other sources.
Routine maintenance g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the green lock lever will lift automatically. h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. i Put the drum unit and toner cartridge assembly back into the machine.
Replacing the drum unit A Model name: (For Asia) DR-2255 (For Oceania) DR-2225 After replacement, reset the drum counter by following the instructions included with the new drum unit. A new drum unit can print approximately 12,000 A4 or Letter size single-sided pages. IMPORTANT Replacing the drum unit For best performance, use only a genuine Brother Original drum unit and genuine Brother Original toner units.
Routine maintenance d c Take out the drum unit and toner cartridge assembly. Push down the green lock lever and take the toner cartridge out of the drum unit. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock.
IMPORTANT • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. Note • Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit. • Discard used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
Routine maintenance f Put the toner cartridge firmly into the new drum unit until it locks into place. If you put the cartridge in properly, the green lock lever will lift automatically. g Clean the corona wire of the drum unit by gently sliding the green tab from left to right and right to left several times. 1 Note Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
Cleaning the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth. WARNING DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the outside or inside of the machine.
Routine maintenance c Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust. Cleaning the scanner glass a A Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket. Note (For MFC-7360 / MFC-7360N / MFC-7362N / MFC-7460DN) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report on page 87. b d e Remove any paper that is in the paper tray.
c In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water. Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: a 1 Open the front cover and leave the machine turned on for 10 minutes to cool down.
Routine maintenance b Slowly take out the drum unit and toner cartridge assembly. c Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. 1 CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. Handle the toner cartridge carefully.
Cleaning the drum unit A f Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. g Using both hands, put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. The machine will start the Drum Cleaning process.
Routine maintenance Note • The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates the OPC drum in reverse. This noise is not due to a malfunction of the machine. If the problem is not solved yet, follow the steps below: a Open the front cover and leave the machine turned on for 10 minutes to cool down. b Slowly take out the drum unit and toner cartridge assembly.
CAUTION c Push down the green lock lever and take the toner cartridge out of the drum unit. We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
Routine maintenance • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. e Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). 1 d Put the print sample in front of the drum unit, and find the exact position of the poor print. f When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off.
g 78 Put the toner cartridge back into the drum unit until it locks into place. If you put the cartridge in properly, the green lock lever will lift automatically. h Put the drum unit and toner cartridge assembly back in the machine. i Close the front cover.
Routine maintenance Cleaning the paper pick-up rollers If you have paper feed problems, clean the pick-up rollers as follows: a c A Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it to remove dust. Turn off the machine. Unplug the power cord from the electrical socket.
d Wipe the two pick-up rollers (1) inside of the machine to remove dust. 1 e f 80 Put the paper tray back in the machine. Plug the machine’s power cord back into the electrical socket. Turn on the machine.
B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself.
Error Message Cause Action Cover is Open The ADF cover is not completely closed. Close the ADF cover of the machine. The ADF is open while loading a document. Close the ADF cover of the machine, then press Stop/Exit. The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power. Close the fuser cover of the machine. Cover is Open Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start.
Troubleshooting Error Message Cause Action Fuser Error The temperature of the fuser unit does not rise to a specified temperature within the specified time. (For MFC-7360 / MFC-7360N / MFC-7362N / MFC-7460DN) The fuser unit is too hot. Received fax messages still in memory will be lost when the machine is turned off. See Transferring your faxes or Fax Journal report on page 87 before disconnecting the machine so you will not lose any important messages.
Error Message Cause Action No Paper The machine is out of paper or paper is not correctly loaded in the paper tray. Do one of the following: Refill the paper in the paper tray and press Start. Remove the paper and load it again. Then press Start. If the problem is not resolved, the paper pick-up roller may need to be cleaned. Clean the paper pick-up roller. (See Cleaning the paper pick-up rollers on page 79.) No Response/Busy The number you dialled does not answer or is busy.
Troubleshooting Error Message Cause Action Print Unable XX The machine has a mechanical problem. Do one of the following: (XX = Error Code) (For MFC-7360 / MFC-7360N / MFC-7362N / MFC-7460DN) Transferring your faxes or Fax Journal report on page 87 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Error Message Cause Action Size mismatch The paper in the tray is not a correct size. Load an appropriate size of paper in the tray, and re-set the “Paper Size” (Menu, 1, 2, 2). (See Paper Size on page 18.) Toner Ended It is time to replace the toner cartridge. Replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 61.) Toner Low The toner is low. Buy a new toner cartridge before you get a Replace Toner message.
Troubleshooting Transferring your faxes or Fax Journal report Transferring faxes to your PC B If the LCD shows: Init Unable XX You can transfer the faxes from your machine’s memory to your PC. a Make sure that you have installed MFLPro Suite on your PC, and then turn on PC-Fax Receiving on the PC. (For details about PC-Fax Receive, see PC-FAX receiving in the Software User’s Guide.) b Make sure that you have set PC Fax Receive on the machine.
Document Jams Document is jammed in the top of the ADF unit a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. d e Close the ADF cover. 88 B Document is jammed under the document cover a Take out any paper from the ADF that is not jammed. b c Lift the document cover. d e Close the document cover. B Pull the jammed document out to the right. Pull the jammed document out to the left. Press Stop/Exit. Press Stop/Exit.
Troubleshooting Removing small documents jammed in the ADF a b c d B Document is jammed at the output tray B Lift the document cover. a Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Press Stop/Exit. Close the document cover. Press Stop/Exit.
Paper Jams Paper is jammed in the standard paper tray IMPORTANT B B If the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is jammed inside the machine on page 93. If the LCD shows Jam Tray, follow these steps: a Pull the paper tray completely out of the machine. Note Pulling out the jammed paper downwards allows you to remove the paper more easily. c Make sure the paper is below the maximum paper mark (b b b) (1) of the paper tray.
Troubleshooting Paper is jammed at the back of the machine If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Open the front cover. Leave the machine turned on for 10 minutes to cool down. CAUTION B HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
IMPORTANT d Pull down the tabs at the left and right hand sides to open the fuser cover (1). • We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. c 92 Open the back cover (face-up output tray).
Troubleshooting e Using both hands, gently pull the jammed paper out of the fuser unit. Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: a f Close the fuser cover and the back cover (face-up output tray). g Put the drum unit and toner cartridge assembly back into the machine. Open the front cover. Leave the machine turned on for 10 minutes to cool down. B h Close the front cover. If the machine does not start printing automatically, press Start.
CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned. 94 b Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out inside of the machine.
Troubleshooting IMPORTANT • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
d Put the toner cartridge back into the drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will lift automatically. e Do one of the following: If you were able to remove the drum unit and toner cartridge assembly and the jammed paper, then go to step j. If you cannot remove the drum unit and toner cartridge assembly easily, do not use extra force. Instead, lift the scanner cover.
Troubleshooting g h If you could not pull the jammed paper out of the inside of the machine as shown in the step e, take the paper tray completely out of the machine. Pull the jammed paper out of the paper tray opening. j Put the drum unit and toner cartridge assembly back in the machine. k Close the front cover of the machine. If the machine does not start printing automatically, press Start.
Paper is jammed in the Duplex Tray (MFC-7460DN / MFC-7470D / MFC-7860DW) b Pull the duplex tray completely out of the machine. c Pull the jammed paper out of the machine or the duplex tray. B If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes to cool down. CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
Troubleshooting d Make sure that no paper remains under the machine. e Put the duplex tray back in the machine.
If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem may not be your machine.
Troubleshooting Receiving Faxes Difficulties Suggestions Cannot receive a fax. Make sure your machine has a dial tone by pressing the Hook or Hook/Hold key. If you hear static or interference on your fax line, please contact your local telephone company. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall socket and the LINE socket of the machine. If you subscribe to DSL or VoIP services, please contact your service provider for connection instructions.
Receiving Faxes (continued) Difficulties Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD on page 37.) (continued) 1 Connect the external TAD as shown in the illustration on page 37. 2 Set your answering machine to answer in one or two rings. 3 Record the outgoing message on your answering machine.
Troubleshooting Handling incoming calls Difficulties Suggestions The machine ‘hears’ a voice as a CNG tone. If Fax Detect is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax Detect on page 31.) Sending a fax call to the machine.
Printing difficulties Difficulties No printout. Suggestions Check that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are installed correctly. (See Replacing the drum unit on page 66.) Check the interface cable connection on both the machine and your computer. (See the Quick Setup Guide.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message.
Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine is not printing or has stopped printing. Press Job Cancel. As the machine cancels the job and clears it from the memory it may produce an incomplete printout. Scanning difficulties Difficulties Suggestions TWAIN errors appear while scanning. Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver.
Paper handling difficulties (continued) Difficulties Suggestions What paper can I use? You can use thin paper, plain paper, bond paper, recycled paper, envelopes and labels that are made for laser machines. (For details, see Acceptable paper and other print media on page 18.) You can load envelopes from the manual feed slot. There is a paper jam. Clear the jammed paper. (See Paper Jams on page 90.) Print quality difficulties Difficulties Printed pages are curled.
Troubleshooting Network difficulties (Network models only) (continued) Difficulties Suggestions The network scanning feature does not work. (Windows®) It is necessary to set the third-party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below: In Name: Enter any description, for example Brother NetScan. In Port number: Enter 54925. In Protocol: UDP is selected.
Other Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on. If the problem is not solved, turn off the machine. Plug the power cord into a different known working outlet and turn on the machine.
Troubleshooting Setting Dial Tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone. This setting can save a small amount of time when sending a fax to many different numbers. If you change the setting and start having problems with dialling you should change back to the default No Detection setting.
Improving the print quality If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media on page 18.) ABCDEFGH abcdefghijk ABCD abcde 01234 Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. (See the Safety and Legal booklet.) Put in a new toner cartridge. (See Replacing the toner cartridge on page 61.) Put in a new drum unit.
Examples of poor print quality Recommendation Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a). (See Cleaning the corona wire on page 72.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 66.) The fuser unit may be contaminated. Call your Brother dealer. All black Make sure that you use paper that meets our specifications.
Troubleshooting Examples of poor print quality 94 mm 94 mm Recommendation Make ten copies of a blank, white sheet of paper. (See How to copy on page 52.) If the problem is not solved, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 74.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 66.
Examples of poor print quality Recommendation Clean the corona wire inside the drum unit by sliding the green tab. (See Cleaning the corona wire on page 72.) ABCDEFGH abcdefghijk Make sure the green tab of the corona wire is at the home position (a). ABCD abcde 01234 The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 66.) Black lines down the page The toner cartridge may be damaged. Put in a new toner cartridge.
Troubleshooting Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other print media on page 18.) If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180 in the paper tray.
Examples of poor print quality Recommendation Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position.
Examples of poor print quality Recommendation Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Other Print Options (for Windows®) or Print Settings (For Macintosh) in the Software User’s Guide.) Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows: Curled a b Open the back cover.
Troubleshooting Examples of poor print quality Recommendation Lift up the output tray support flap.
Machine Information Checking the Serial Number You can see the machine’s Serial Number on the LCD. a For MFC-7360, press Menu, 5, 1. For MFC-7360N / MFC-7362N / MFC-7460DN / MFC-7470D, press Menu, 6, 1. For MFC-7860DW, press Menu, 7, 1. b The machine will display the machine’s Serial Number on the LCD. c Press Stop/Exit.
Troubleshooting How to reset the machine a b Press Menu, 0. c Press a or b to choose the reset function you want to use. Press OK. d Do one of the following: B Press a or b to display Reset. Press OK. To reset the settings, press 1 and go to step e. To exit without making changes, press 2 and go to step f. e You will be asked to reboot the machine. Do one of the following: To reboot the machine press 1. The machine will begin the reset. To exit without rebooting the machine, press 2.
C Menu and features On-screen programming Press 6 for Network menu. Press 7 for Machine Info. menu. C (MFC-7470D) Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. Press 4 for Printer menu. Press 5 for Print Reports menu. Press 6 for Machine Info. menu. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
Menu and features Menu table C The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 1.Mode Timer — — 0 Sec Sets the time to return to Fax mode and the time the machine will change from individual user to Public user mode when using Secure Function Lock. See 1. 30 Secs 1 Min 2 Mins* 5 Mins Off 2.Paper 1.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 1.General Setup 3.Volume 1.Ring — Off Low Med* High Adjusts the ring volume. 9 2.Beeper — Off Low Med* High Adjusts the volume level of the beeper. 9 3.Speaker — Off Low Med* High Adjusts the speaker volume. 9 1.Toner Save — On Off* Increases the page yield of the toner cartridge. See 1. 2.Sleep Time — Range varies depending on models. 003Min* Conserves power. 5.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 1.General Setup 7.Glass ScanSize (MFC-7360 / MFC-7360N / MFC-7362N / MFC-7470D) — — A4* Adjusts the scan area of the scanner glass to the size of the document. 27 7.Document Scan 1.Glass ScanSize Adjusts the scan area of the scanner glass to the size of the document. 27 You can set your own default settings of the data compression rate. See 2. The machine will stop printing until you replace the toner cartridge.
Level 1 Level 2 Level 3 Options Descriptions 2.Fax 1.Setup Receive 3.Fax Detect On* Receives fax messages without pressing Start. 31 Allows you to answer all calls at extension telephones and use codes to turn the machine on or off. You can personalize these codes. 40 (Continued) Semi (MFC-7470D only) (In Fax mode only) (Continued) Off 4.Remote Codes On (l51, #51) Off* (l91, #91 for New Zealand) 5.Auto Reduction On* 6.Memory Receive On* Off Off 6.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 2.Fax 2.Setup Send 1.Contrast Auto* See 1. (Continued) (In Fax mode only) Changes the lightness or darkness of faxes you send. Light Dark 2.Fax Resolution Standard* Fine Sets the default resolution for outgoing faxes. S.Fine Photo 3.Delayed Fax Set Time=00:00 Sets the time of day in 24 hour format that the delayed faxes will be sent. 4.
Level 1 Level 2 Level 3 Options Descriptions 2.Fax 3.Address Book 1.One Touch Dial — Stores up to 8 One Touch Dial numbers, so you can dial by pressing one key (and Start.) 45 2.Speed Dial — Stores up to 200 Speed Dial numbers, so you can dial by pressing only a few keys (and Start.) 47 3.Setup Groups — Sets up to 8 Group numbers for Broadcasting. See 1. 1.Transmission On Sets initial setup for Transmission Verification Report.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 2.Fax 6.Dial Restrict. 1.Dial Pad Off* You can set the machine to restrict dialling when using the dial pad. See 1. (Continued) Enter # twice On 2.One Touch Dial Off* Enter # twice On 3.Speed Dial Off* Enter # twice On You can set the machine to restrict the dialling of One Touch numbers. You can set the machine to restrict the dialling of Speed Dial numbers. 7.
Level 1 Level 2 Level 3 Options Descriptions Page 3.Copy 1.Quality — Auto* You can choose the Copy resolution for your type of document. See 1. Text Photo Graph 2.Brightness — -nnnno+ -nnnon+ Adjust the brightness for copies. -nnonn+* -nonnn+ -onnnn+ 3.Contrast — -nnnno+ -nnnon+ Adjusts the contrast for copies. -nnonn+* -nonnn+ -onnnn+ 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Level 1 Level 2 Level 3 Options Descriptions Page 4.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 4.Print Reports 1.XMIT Verify 1.View on LCD — See 1. 2.Print Report — Prints a Report for your last transmission. 2.Help List — — Prints the Help List so you can see at-aglance how to quickly program your machine. 3.Tel Index List 1.Numeric — 2.Alphabetic — Lists names and numbers stored in the One Touch and Speed Dial memory, in numerical or alphabetical order. 4.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 5.Network 1.TCP/IP 1.Boot Method — Auto* Chooses the Boot method that best suits your needs. (MFC-7360N / MFC-7362N / MFC-7460DN) Static RARP BOOTP DHCP 2.IP Address — [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask — [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway — [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 5.Network 2.Ethernet — — Auto* Chooses the Ethernet link mode. (MFC-7360N / MFC-7362N / MFC-7460DN) 100B-FD 100B-HD 10B-FD (Continued) 10B-HD 3.Status — — Active 100B-FD Active 100B-HD Shows the Ethernet link status. Active 10B-FD Active 10B-HD Inactive Wired OFF 4.MAC Address — — — Shows the MAC address of the machine. 5.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 6.Network 1.Wired LAN 1.TCP/IP (MFC-7860DW) (Continued) (Continued) 3.Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.Node Name BRNXXXXXXXXXXXX Enter the Node name. 6.WINS Config Auto* Chooses the WINS configuration mode. 7.WINS Server Primary (Continued) Static [000-255]. [000-255]. [000-255].
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 6.Network 1.Wired LAN — Active 100B-FD (MFC-7860DW) (Continued) 3.Wired Status You can see the current wired status. Active 100B-HD (Continued) Active 10B-FD Active 10B-HD Inactive Wired OFF 2.WLAN 4.MAC Address — — Shows the MAC address of the machine. 5.Set to Default — 1.Reset Restore the wired network setting to factory default. 6.Wired Enable — 1.TCP/IP 1.Boot Method 2.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 6.Network 2.WLAN 1.TCP/IP Primary (MFC-7860DW) (Continued) (Continued) 7.WINS Server Specifies the IP address of the primary or secondary WINS server. (Continued) [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] 8.DNS Server Primary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary DNS server. Secondary [000-255]. [000-255]. [000-255].
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 6.Network 2.WLAN 1.Status Active(11b) (MFC-7860DW) (Continued) 5.WLAN Status You can see the current wireless network status. Active(11g) (Continued) Wired LAN Active WLAN OFF AOSS Active Connection Fail 2.Signal Strong Medium Weak You can see the current wireless network signal strength. None 3.SSID — You can see the current SSID. 4.Comm. Mode Ad-hoc You can see the current Communication Mode.
Level 1 Level 2 Level 3 Options Descriptions 5.Machine Info. 1.Serial No. — — You can check the serial number of your machine. 120 2.Page Counter — Total You can check the number of total pages the machine has printed during its life. See 1. (MFC-7360) Page 6.Machine Info. (MFC-7360N / MFC-7362N / MFC-7460DN / MFC-7470D) 7.Machine Info. Fax/List (MFC-7860DW) Copy Print 3.Drum Life 1 — — You can check the percentage of a Drum life that remains available. See Advanced User's Guide.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 0.Initial Setup 3.Station ID — Fax: Sets your name and fax number to appear on each page you fax. See 2. Tel: (Continued) Name: 4.Tone/Pulse — (not available in New Zealand) 4.Dial Tone Tone* Pulse — (for New Zealand) Detection No Detection* Chooses the dialling mode. You can shorten the dial tone detect pause. 109 5.
Entering text C When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want. Press Key one time two times three times four times five times six times seven times eight times nine times 1 @ .
Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l for (space) ! " # $ % & ’ ( ) l + , - . / m Press # for :;<=>?@[]^_\~‘|{} Press 0 for ÄËÖÜÀÇÈÉ0 C 141
D Specifications D General D Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 32 MB (MFC-7360) 16 MB LCD (liquid crystal display) 16 characters 2 lines Power Source 220 - 240 V AC 50/60Hz Power Consumption 1 Peak: 1080 W Copying: 2 Approx. 445 W at 25 C Ready: Approx.
Specifications Dimensions 316 mm 398.5 mm 405 mm (MFC-7470D) 316 mm 477 mm Weight With Consumables: Noise level Sound power 1 398.5 mm (MFC-7360) 11.3 kg (MFC-7360N / MFC-7362N) 11.4 kg (MFC-7460DN / MFC-7860DW) 11.6 kg (MFC-7470D) 11.9 kg Operating (Copying): (MFC-7360 / MFC-7360N / MFC-7362N) LWAd = 6.74 B (A) (MFC-7470D) LWAd = 6.81 B (A) (MFC-7460DN / MFC-7860DW) LWAd = 6.4 B (A) Standby: (MFC-7360 / MFC-7360N / MFC-7362N / MFC-7470D) LWAd = 4.30 B (A) (MFC-7460DN / MFC-7860DW) LWAd = 4.
Temperature Humidity ADF (automatic document feeder) 144 Operating: 10 to 32.
Specifications Document Size Document Size (Single-sided) D ADF Width: 147.3 to 215.9 mm ADF Length: 147.3 to 355.6 mm Scanner Glass Max. 215.9 mm Width: Scanner Glass Max.
Print media Paper Input D Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive (Legal 1 and Folio 1 for Asia) Paper Weight: 60 to 105 gsm Maximum Paper Tray Capacity: Up to 250 sheets of 80 gsm Plain paper Manual Feed Slot (Manual) Paper Type: Envelope, Labels 2, Thin paper, Thick paper, Recycled paper, Bond paper or Plain paper Paper Size: Width: 76.2 to 216 mm Length: 116 to 406.
Specifications Fax D Compatibility (MFC-7360 / MFC-7360N / MFC-7362N / MFC-7460DN) Group 3 (MFC-7470D / MFC-7860DW) Super Group 3 Modem Speed Automatic Fallback: 2-sided (Duplex) Print Receiving Yes (MFC-7360 / MFC-7360N / MFC-7362N / MFC-7460DN) 14,400 bps (MFC-7470D / MFC-7860DW) 33,600 bps (MFC-7460DN / MFC-7470D / MFC-7860DW) Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale 8 bit/256 levels Resolution Horizontal: 8 dot/mm Vertical Standard: 3.85 line/mm Fine: 7.
Copy D Color/Monochrome Monochrome Copy Width Max.
Specifications Scanner D Colour/Black Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista®/ Windows® 7) Mac OS X 10.4.11, 10.5.x, 10.6.x 1 WIA Compliant Yes (Windows® XP/Windows Vista®/Windows® 7) Colour Depth 48 bit internal / 24 bit external colour Resolution Up to 19200 19200 dpi (interpolated) 2 Up to Max 600 2400 dpi (optical) 2 (from Scanner Glass) Up to Max 600 600 dpi (optical) 2 (from ADF) Scanning Width Max.
Printer Automatic 2-sided (Duplex) Print D Yes (MFC-7460DN / MFC-7470D / MFC-7860DW) Emulations (MFC-7470D / MFC-7860DW) PCL6, BR-Script3 (PostScript® 3™ compatible) Resolution 600 dpi 600 dpi, HQ1200 (2400 600 dpi) quality Print Speed (Duplex) Up to 5 pages/minute (A4 size) 1 (MFC-7460DN / MFC-7470D / MFC-7860DW) Print Speed (MFC-7360 / MFC-7360N / MFC-7362N) Up to 24 pages/minute (A4 size) 1 (MFC-7460DN / MFC-7470D / MFC-7860DW) Up to 26 pages/minute (A4 size) 1 First Print Out Time 1 Less
Specifications Interfaces D USB We recommend use a USB cable (Type A/B) that is no more than 2 metres long. 1 2 Ethernet 3 Use an Ethernet UTP cable category 5 or greater. Wireless LAN (MFC-7860DW) IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third-party USB ports are not supported.
Computer requirements D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows® Operating System 1 152 Processor Minimum Speed Minimum Recommended RAM RAM Windows® Intel® 2000 Pentium® II Professional 5 or equivalent 64 MB Windows® XP Home 2 6 Windows® XP Professional 2 6 128 MB 256 MB Hard Disk Space to install For Drivers For Applications 150 MB 500 MB 1.
Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows® Operating System 1 Processor Minimum Speed Minimum Recommended RAM RAM Windows Server® 2003 (print only via network) Intel® Pentium® III or equivalent 256 MB 512 MB Windows Server® 2003 x64 Edition (print only via network) 64-bit (Intel®64 or AMD64) supported CPU Windows Server® 2008 (print only via network) Intel® Pentium® 4 or equivalent 64-bit (Intel®64 or AMD64)
Consumable items Toner Cartridge Starter Toner Cartridge: (For Oceania) D Approx. 700 pages (A4) 1 Standard Toner Cartridge: TN-2230 (For Oceania) TN-2260 (For Asia) Approx. 1,200 pages (A4) 1 High-Yield Toner Cartridge: Drum Unit TN-2250 (For Oceania) TN-2280 (For Asia) Approx. 2,600 pages (A4) 1 DR-2225 (For Oceania) DR-2255 (For Asia) Approx. 12,000 pages (A4) 2 1 Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2 Drum yield is approximate, and may vary by type of use.
Specifications Network (LAN) (Network models only) D Note For details about the full Network specifications, see the Network User's Guide. LAN You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows® only) and Remote Setup 1. Also included is Brother BRAdmin Light 2 Network Management software.
E Index A E Address Book .............................................8 ADF (automatic document feeder) using .....................................................23 Answering machine (TAD) connecting .............................................37 Automatic fax receive ...................................... 29, 31 Fax Detect ..........................................31 fax redial ...............................................43 Envelopes ....................................14, 19, 21 Equalization ...
G P Greyscale ...................................... 147, 149 Paper ............................................... 18, 146 how to load ........................................... 10 in multi-purpose tray .......................... 12 in paper tray ...................................... 10 recommended ...................................... 19 size ....................................................... 19 tray capacity ......................................... 19 type ....................................
R T Redial/Pause key .............................. 43, 45 Replacing drum unit ...............................................66 toner cartridge .......................................61 Reports Transmission Verification ......................27 Resolution copy ....................................................148 fax (standard, fine, superfine, photo) ..147 print .....................................................150 scan ....................................................149 Resolution key ........
For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User's Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software. Alternatively, please contact the Product Support Centre for any customer care/technical support enquiry.
These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
