User Manual
Table Of Contents
- BASIC USER’S GUIDE MFC-7360/MFC-7360N/MFC-7362N/MFC-7460DN/MFC-7470D/MFC-7860DW
- User’s Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone and external devices
- Voice operations (MFC-7470D only)
- Telephone line services
- Telephone Service for Australia
- Telephone Service for New Zealand
- Telephone Service for Some Countries
- Connecting an external TAD
- External and extension telephones
- 7 Dialling and storing numbers
- 8 Making copies
- 9 How to print from a computer
- 10 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Menu and features
- D Specifications
- Index
Troubleshooting
85
B
Print Unable XX
(XX = Error Code)
The machine has a mechanical
problem.
Do one of the following:
(For MFC-7360 / MFC-7360N /
MFC-7362N / MFC-7460DN
)
Transferring your faxes or Fax Journal
report on page 87 before disconnecting
the machine so you will not lose any
important messages. Then, disconnect
the machine from the power for several
minutes and then reconnect it.
(For MFC-7470D, MFC-7860DW)
Disconnect the machine from the power
for several minutes, then reconnect it.
If the problem continues, call your
Brother dealer.
Replace Drum It is time to replace the drum unit. Replace the drum unit.
(See Replacing the drum unit on page 66.)
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
(See Replacing the drum unit on page 66.)
Replace Toner The machine will stop printing
until you replace the toner
cartridge.
If you have set the Toner setting to Stop,
replace the toner cartridge with a new and
unused original Brother toner cartridge. This
will reset the Replace Toner mode. (See
Replacing the toner cartridge on page 61.)
If you have set the Toner setting to
Continue, the machine will continue to
print data until the LCD shows Toner
Ended. For how to operate the machine in
Continue mode, see Toner Settings in
Chapter 1 of the Advanced User's Guide.
Scan Unable XX
(XX = Error Code)
The machine has a mechanical
problem.
(For MFC-7360 / MFC-7360N /
MFC-7362N / MFC-7460DN
)
See Transferring your faxes or Fax
Journal report on page 87 before
disconnecting the machine so you will
not lose any important messages. Then,
disconnect the machine from the power
for several minutes and then reconnect
it.
(For MFC-7470D, MFC-7860DW)
Disconnect the machine from the power
for several minutes, then reconnect it.
If the problem continues, call your
Brother dealer.
Size Error DX The paper in the tray is not a
suitable size for automatic duplex
printing.
Load A4 paper for automatic duplex printing,
and then press Start. (See Print media
on page 146.)
Error Message Cause Action