User Manual
Table Of Contents
- BASIC USER’S GUIDE MFC-7360/MFC-7360N/MFC-7362N/MFC-7460DN/MFC-7470D/MFC-7860DW
- User’s Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone and external devices
- Voice operations (MFC-7470D only)
- Telephone line services
- Telephone Service for Australia
- Telephone Service for New Zealand
- Telephone Service for Some Countries
- Connecting an external TAD
- External and extension telephones
- 7 Dialling and storing numbers
- 8 Making copies
- 9 How to print from a computer
- 10 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Menu and features
- D Specifications
- Index
Troubleshooting
107
B
The network scanning feature
does not work.
(Windows
®
)
It is necessary to set the third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/
.
(Macintosh)
The network scanning feature may not work due to the firewall settings.
Change or disable the firewall settings. If you are using a third-party personal
Firewall software, see the User's Guide for your software or contact the
software manufacturer.
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from
the model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
(Windows
®
only)
It is necessary to set the third
-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC
-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/
.
Your computer cannot find your
machine.
(Windows
®
)
The firewall setting on your PC may be rejecting the necessary network
connection. (For details, see the instructions above.)
(Macintosh)
The computer may be unable to detect the machine due to the firewall
settings. Change or disable the firewall settings. If you are using a third-party
personal Firewall software, see the User's Guide for your software or contact
the software manufacturer.
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from
the model list in ControlCenter2.
Cannot connect to wireless
network. (MFC-7860DW)
Investigate the problem using the WLAN Report. Press Menu, 5, 8. and then
press Start. For more details, see the Quick Setup Guide.
Network difficulties (Network models only) (continued)
Difficulties Suggestions