User Manual
Table Of Contents
- BASIC USER’S GUIDE MFC-7360/MFC-7360N/MFC-7362N/MFC-7460DN/MFC-7470D/MFC-7860DW
- User’s Guides and where do I find it?
 - Table of Contents
 - 1 General information
 - 2 Loading paper
 - 3 Loading documents
 - 4 Sending a fax
 - 5 Receiving a fax
 - 6 Telephone and external devices
- Voice operations (MFC-7470D only)
 - Telephone line services
 - Telephone Service for Australia
 - Telephone Service for New Zealand
 - Telephone Service for Some Countries
 - Connecting an external TAD
 - External and extension telephones
 
 - 7 Dialling and storing numbers
 - 8 Making copies
 - 9 How to print from a computer
 - 10 How to scan to a computer
 - A Routine maintenance
 - B Troubleshooting
 - C Menu and features
 - D Specifications
 - Index
 
 
110
Improving the print quality B
If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, 
the problem is probably not the machine. Check the interface cable connections or try printing a 
different document. If the printout or test page printed from the machine has a quality problem, 
check the following steps first. And then, if you still have a print quality problem, check the chart 
below and follow the recommendations.
Note
Brother does not recommend the use of cartridges other than genuine Brother Original 
cartridges or the refilling of used cartridges with toner from other sources.
a To get the best print quality, we suggest using the recommended paper. Check that you use 
paper that meets our specifications. (See Acceptable paper and other print media 
on page 18.)
b Check that the drum unit and toner cartridge are installed properly.
Examples of poor print quality Recommendation
Faint
 Take out the drum unit and toner cartridge assembly. Hold the 
assembly level with both hands and gently shake it from side to 
side several times to spread the toner evenly inside the cartridge.
 Check if the Toner Settings of Replace Toner is Continue 
(Continue mode) by pressing Menu, 1, 8. (See Toner settings in 
Chapter 1 of the Advanced User's Guide.)
 Check the machine’s environment. Conditions such as humidity, 
high temperatures, and so on, may cause this print fault. (See the 
Safety and Legal booklet.)
 If the whole page is too light, Toner Save mode may be on. Turn 
off Toner Save mode in the machine menu settings or Toner 
Save mode in the printer Properties of the driver. (See Toner 
save in Chapter 1 of the Advanced User's Guide or Advanced tab 
in the Software User’s Guide.)
 Clean the corona wire of the drum unit. (See Cleaning the corona 
wire on page 72.)
 Put in a new toner cartridge. (See Replacing the toner cartridge 
on page 61.)
 Put in a new drum unit. (See Replacing the drum unit on page 66.)
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