User Manual
Table Of Contents
- BASIC USER’S GUIDE MFC-7360/MFC-7360N/MFC-7362N/MFC-7460DN/MFC-7470D/MFC-7860DW
- User’s Guides and where do I find it?
 - Table of Contents
 - 1 General information
 - 2 Loading paper
 - 3 Loading documents
 - 4 Sending a fax
 - 5 Receiving a fax
 - 6 Telephone and external devices
- Voice operations (MFC-7470D only)
 - Telephone line services
 - Telephone Service for Australia
 - Telephone Service for New Zealand
 - Telephone Service for Some Countries
 - Connecting an external TAD
 - External and extension telephones
 
 - 7 Dialling and storing numbers
 - 8 Making copies
 - 9 How to print from a computer
 - 10 How to scan to a computer
 - A Routine maintenance
 - B Troubleshooting
 - C Menu and features
 - D Specifications
 - Index
 
 
Troubleshooting
83
B
Fuser Error The temperature of the fuser unit 
does not rise to a specified 
temperature within the specified 
time.
(For MFC-7360 / MFC-7360N / MFC-7362N 
/ MFC-7460DN
) 
Received fax messages still in memory will 
be lost when the machine is turned off. See 
Transferring your faxes or Fax Journal 
report on page 87 before disconnecting the 
machine so you will not lose any important 
messages. Then, turn the power switch off, 
wait a few seconds, and then turn it on 
again. Leave the machine for 15 minutes 
with the power on.
(For MFC-7470D, MFC-7860DW) 
Turn the power switch off, wait a few 
seconds, and then turn it on again. Leave 
the machine for 15 minutes with the power 
on.
The fuser unit is too hot.
Init Unable XX
(XX = Error Code)
The machine has a mechanical 
problem.
(For MFC-7360 / MFC-7360N / 
MFC-7362N / MFC-7460DN
) Received 
fax messages still in memory will be lost 
when the machine is turned off. See 
Transferring your faxes or Fax Journal 
report on page 87 before disconnecting 
the machine so you will not lose any 
important messages. 
Then, disconnect the machine from the 
power for several minutes and then 
reconnect it. 
(For MFC-7470D, MFC-7860DW) 
Disconnect the machine from the power 
for several minutes, then reconnect it.
 If the problem continues, call your 
Brother dealer.
Jam Duplex The paper is jammed in the 
duplex tray at the back of the 
machine.
(See Paper is jammed in the Duplex Tray 
(MFC-7460DN / MFC-7470D / 
MFC-7860DW) on page 98.)
Jam Inside The paper is jammed inside the 
machine.
(See Paper is jammed inside the machine 
on page 93.)
Jam Rear The paper is jammed in the back 
of the machine.
(See Paper is jammed at the back of the 
machine on page 91.)
Jam Tray The paper is jammed in the paper 
tray of the machine.
(See Paper is jammed in the standard paper 
tray on page 90.)
Limit Exceeded The Page Limit set in Secure 
Function Lock 2.0 for your ID was 
reached.
Contact your administrator to check your 
Secure Function Lock Settings.
Manual Feed Manual Feed was selected as 
the paper source when there was 
no paper in the manual feed slot.
Place a sheet of paper in the manual feed 
slot. (See Loading paper in the manual feed 
slot on page 12.)
Error Message Cause Action










