User Manual
Table Of Contents
- BASIC USER’S GUIDE MFC-7360/MFC-7360N/MFC-7362N/MFC-7460DN/MFC-7470D/MFC-7860DW
- User’s Guides and where do I find it?
 - Table of Contents
 - 1 General information
 - 2 Loading paper
 - 3 Loading documents
 - 4 Sending a fax
 - 5 Receiving a fax
 - 6 Telephone and external devices
- Voice operations (MFC-7470D only)
 - Telephone line services
 - Telephone Service for Australia
 - Telephone Service for New Zealand
 - Telephone Service for Some Countries
 - Connecting an external TAD
 - External and extension telephones
 
 - 7 Dialling and storing numbers
 - 8 Making copies
 - 9 How to print from a computer
 - 10 How to scan to a computer
 - A Routine maintenance
 - B Troubleshooting
 - C Menu and features
 - D Specifications
 - Index
 
 
84
No Paper The machine is out of paper or 
paper is not correctly loaded in 
the paper tray.
Do one of the following:
 Refill the paper in the paper tray and 
press Start.
 Remove the paper and load it again. 
Then press Start.
 If the problem is not resolved, the paper 
pick-up roller may need to be cleaned. 
Clean the paper pick-up roller. (See 
Cleaning the paper pick-up rollers 
on page 79.)
No Response/Busy The number you dialled does not 
answer or is busy.
Verify the number and try again.
No Toner The toner cartridge is not installed 
correctly.
Pull out the drum unit. Take out the toner 
cartridge and then put it back into the drum 
unit.
Not Available This function is not permitted to 
all IDs by Secure Function Lock 
2.0.
Contact your administrator to check your 
Secure Function Lock Settings.
Out of Memory The machine’s memory is full. Fax sending or copy operation in 
progress
Do one of the following:
 Press Start to send or copy the scanned 
pages.
 Press Stop/Exit and wait until the other 
operations in progress finish, and then 
try again.
 Clear the faxes from the memory.
Print the faxes that are stored in the 
memory to restore the memory to 100%. 
Then turn off Fax Storage to avoid 
storing more faxes in the memory. (See 
Printing a fax from the memory in 
Chapter 4 of the Advanced User's Guide 
and Fax Storage in Chapter 4 of the 
Advanced User's Guide.)
Print operation in process
Do one of the following:
 Reduce the print resolution. (See Basic 
tab in the Software User’s Guide.)
 Clear the faxes from the memory. (See 
the above explanation.)
Error Message Cause Action










