User`s guide
Table Of Contents
- Network USER’S GUIDE
- Table of contents
- 1.Introduction
- 2.Configuring your network printer
- 3.Front Panel Setup
- 4.Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
- 5.Internet printing for Windows®
- 6.Network printing from Macintosh®
- 7.Web Based Management
- 8.Troubleshooting
- Appendix A
- Using services
- Other ways to set the IP address (for advanced users and administrators)
- Using DHCP to configure the IP address
- Using BOOTP to configure the IP address
- Using RARP to configure the IP address
- Using APIPA to configure the IP address
- Using ARP to configure the IP address
- Using the TELNET console to configure the IP address
- Using the Brother Web BRAdmin server software for IIS* to configure the IP address
- Print/Scan Server specifications
- Function Table and Default Factory Settings
- Index
8
8 - 1
8
Troubleshooting
Overview
This chapter describes procedures for troubleshooting problems you may encounter with a Brother print/scan
server, it is divided into the following sections:
■ General problems
■ Network print software installation problems
■ Printing problems
■ Protocol-specific troubleshooting
General problems
CD-ROM is inserted, but does not start automatically
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute setup.exe in the root directory of the CD-ROM.
How to reset the Brother print/scan server to factory default
You can reset the print/scan server back to its default factory settings (resetting all information such as the
password and IP address information). See Restoring the network settings to factory default on page 3-8.
Network print software installation problems
The Brother print/scan server is not found during setup of the network print software
installation or from the printer driver of the Brother machine in Windows
®
.
The Brother print/scan server is not found using the Simple Network Configuration
capabilities of Mac OS
®
X.
Make sure you have completed the IP address setting of the Brother print/scan server according to Chapter
2 or Chapter 3 of this User’s Guide before installing the network print software or printer driver. Check the
following:
1
Make sure that the machine is powered on, is on-line and ready to print.