Quick Setup Guide MFC-820CW Before you can use the machine, you must set up the hardware and install the software. Please read this ‘Quick Setup Guide’ for the correct setup procedure and installation instructions. STEP 1 Setting Up the Machine STEP 2 Installing the Driver & Software Setup is Complete! Keep this ‘Quick Setup Guide’, the User’s Guide and the supplied CD-ROM in a convenient place for quick and easy reference at all times.
To use the machine safely Warning Warnings tell you what to do to prevent possible personal injury. Caution Improper Setup Cautions specify procedures you must Improper Setup icons alert you to devices and operations that are not follow or avoid to prevent possible damage to the machine or other objects. compatible with the machine.
Table of Contents Getting Started Carton components ...................................................................................................................................... 2 Control panel................................................................................................................................................ 3 STEP 1 – Setting Up the Machine Removing the protective parts ....................................................................................................
Getting Started Carton components Carton components may vary from one country to another. Save all packing materials and the carton in case for any reason you must ship your machine. CD-ROMs Quick Setup Guide Telephone Line Cord Black (LC41 BK) For Windows® User’s Guide Accessory Order Form Yellow (LC41Y) Cyan (LC41C) For Macintosh® Test Sheet (USA only) Magenta (LC41M) Ink Cartridges An interface cable is not a standard accessory.
Getting Started Control panel 9 8 7 10.10.2006 Fax 20:45 04 1 2 Memory 3 4 5 1 Dial Pad 6 Start keys 2 Fax and telephone keys 7 Stop/Exit key 3 Ink key 8 On/Off key 4 Mode keys 9 LCD (Liquid Crystal Display) 5 Navigation keys 6 For the details of the control panel, see Control panel overview in Chapter 1 of the User’s Guide.
STEP 1 1 1 Setting Up the Machine Removing the protective parts 2 Loading paper You can load up to 100 sheets of 20 lb (80 g/m2) paper. For details, see About paper in Chapter 2 of the User’s Guide. Remove the protective tape, then, starting from the left hand side, carefully remove the scanner glass protection sheet. 1 Pull the paper tray completely out of the machine and remove the output paper tray (1). Improper Setup DO NOT connect the USB cable.
Setting Up the Machine 4 Fan the stack of paper well to avoid paper jams and misfeeds. 3 1 5 Installing the phone line and power cord Connect the power cord. Gently put the paper into the paper tray print side down and top edge first. Check that the paper is flat in the tray and below the maximum paper mark (1). 1 2 Connect the telephone line cord. Connect one end of the telephone line cord to the jack on the machine marked LINE and the other end to a modular wall jack.
STEP 1 Setting Up the Machine Note If you are sharing one phone line with an external telephone answering machine, connect it as shown below. 4 Installing the ink cartridges Warning If ink gets in your eyes, wash them out with water at once, and if irritation occurs consult a doctor. 1 The LCD shows: No Cartridge Black Yellow Cyan Magenta Note Make sure that the power is turned on. Set the receive mode to ‘External TAD’ if you have an external answering machine.
Setting Up the Machine 4 Take out the ink cartridge. 5 Carefully remove the protective yellow cap (1). 6 Press firmly down on the ink cartridge until the hook snaps over it, taking care to match the slot color (1) with the cartridge color (2), as shown in the diagram below. 1 2 1 Improper Setup DO NOT touch the area shown in the illustration below. OK 7 Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
STEP 1 Setting Up the Machine The machine will clean the ink tube system for use for the first time. This process will occur only once, the first time ink cartridges are installed. The cleaning process will last approximately four minutes. The LCD shows: 5 1 Cleaning i i i i i Print quality check After the cleaning cycle is finished, the LCD shows: Set Paper and Press Preparing System Approx 4 Minutes Caution • DO NOT take out ink cartridges if you do not need to replace them.
Setting Up the Machine 4 5 The LCD shows: Setting the date and time Is Quality OK? The machine displays the date and time, and prints it on every fax sent, if the station ID has been setup. Yes iPress 1 No iPress 2 1 2 Do one of the following: If all lines are clear and visible, press 1 (Yes) on the dial pad to finish the quality check. If you can see missing short lines, press 2 (No) on the dial pad and go to step 6.
STEP 1 4 Setting Up the Machine Enter your fax number (up to 20 digits) on the dial pad, and then press OK. Station ID Fax: _ 5 Enter your name (up to 20 characters) using the dial pad, and then press OK. Station ID Name: _ 8 1 2 3 Note See the following chart for entering your name. If you need to enter a character that is on the same key as the last character, press c to move the cursor to the right.
Setting Up the Machine 1 2 3 4 5 Press Menu. Press a or b to choose Initial Setup. Press OK. Press a or b to choose Receive Mode. Press OK. Press a or b to choose the mode. Press OK. 11 Sending in the Product Registration and Test Sheet (USA only) 1 Fill out the Product Registration and Test Sheet. Press Stop/Exit. For details, see Receiving a Fax in Chapter 5 of the User’s Guide. 10 Choosing Your Language (Canada only) 1 2 3 4 5 Press Menu. Press a or b to choose Initial Setup. Press OK.
Supplied CD-ROM ‘MFL-Pro Suite’ Supplied CD-ROM ‘MFL-Pro Suite’ Windows® Install MFL-Pro Suite You can install the MFL-Pro Suite software and multifunction drivers. Install Optional Applications You can install additional MFL-Pro Suite software utilities. Documentation View the User’s Guide and other documents in PDF format (Viewer included). The User’s Guide on the CD-ROM includes the Software and Network User’s Guides for features available when connected to a computer (e.g.
STEP 2 Installing the Driver & Software Follow the instructions on this page for your operating system and interface. For the latest drivers and documentations and to find the best solution for your problem or question, access the Brother Solutions Center directly from the driver or visit http://solutions.brother.com. Windows® For USB Interface Users (For Windows® 98/98SE/Me/2000 Professional/XP).....................................................
STEP 2 Installing the Driver & Software Windows® Windows® USB For USB Interface Users (For Windows® 98/98SE/Me/2000 Professional/XP) Important Make sure that you have finished the instructions from Step 1 Setting Up the Machine on page 4 - 11. Note • Please close any applications running before installing MFL-Pro Suite. • Make sure there are no media cards put into the media drive of the machine.
Installing the Driver & Software When the Brother MFL-Pro Suite Software License Agreement window appears, click Yes if you agree to the Software License Agreement. Improper Setup • DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. Brother recommends that you connect the machine directly to your computer. • Make sure that the cable does not restrict the cover from closing, or an error may occur. Windows® USB 8 Windows® 13 Lift the scanner cover to release the lock.
STEP 2 Installing the Driver & Software 16 Click Finish to restart your computer. Windows® USB (After restarting the computer, for Windows® 2000 Professional/XP, you must be logged on with Administrator rights.) Note After restarting the computer, the Installation Diagnostics will run automatically. If the installation is unsuccessful, the installation results window will be shown.
Installing the Driver & Software Windows® For Wired Network Interface Users (For Windows® 98/98SE/Me/2000 Professional/XP) Important 6 Turn on the machine by plugging in the power cord. Make sure that you have finished the instructions from Step 1 Setting Up the Machine on page 4 - 11. 3 Unplug the machine from the AC outlet. Windows® Wired Network 1 2 Open the scanner cover to its open position. Insert the network cable to the LAN socket marked with a symbol.
STEP 2 Windows® Wired Network 9 Installing the Driver & Software The CD-ROM main menu will appear. Click Install MFL-Pro Suite. Note • If this window does not appear, use Windows® Explorer to run the setup.exe program from the root folder of the Brother CD-ROM. • If you see the following screen, click OK to install the Windows® updates. After the updates are installed your PC may restart. Then the installation will automatically continue.
Installing the Driver & Software Windows® 17 When the Brother and ScanSoft on-line Windows® Wired Network Registration screen is displayed, make your selection and follow the on-screen instructions. 18 Click Finish to restart your computer. (For Windows® 2000 Professional/XP, you must be logged on with Administrator rights.) Note After restarting the computer, the Installation Diagnostics will run automatically. If the installation is unsuccessful, the installation results window will be shown.
STEP 2 Installing the Driver & Software Windows® For Wireless Network Users (For Windows® 98/98SE/Me/2000 Professional/XP in infrastructure mode) Important Make sure that you have finished the instructions from Step 1 Setting Up the Machine on page 4 - 11. Windows® Wireless Network These instructions will install your Brother machine in a typical small office or home wireless network environment in infrastructure mode, using a wireless router or access point that uses DHCP to assign IP addresses.
Installing the Driver & Software 2 Turn on the machine by plugging in the power cord. 6 Windows® Use the a, b and OK keys to choose one of the options below: If your network is configured for Authentication and Encryption you must match the settings used for your network. No Authentication or Encryption: Choose Open System, press OK then choose None for Encryption Type? and press OK. Then press 1 Yes to apply your settings. Go to step 9.
STEP 2 Installing the Driver & Software 10 Disconnect and then reconnect the power cord Windows® Wireless Network to turn the machine OFF and back ON. This will allow the machine to automatically acquire the correct TCP/IP address information from your access point (router) if DHCP is enabled (DHCP is normally enabled as default for most access point routers). Windows® • If you see the following screen, click OK to install the Windows® updates. After the updates are installed your PC may restart.
Installing the Driver & Software License Agreement window appears, click Yes if you agree to the Software License Agreement. 19 The installation of the Brother drivers will automatically start. The installation screens appear one after another, please wait for a while. Improper Setup • DO NOT try to cancel any of the screens during this installation. • If your wireless settings fail, an error message will appear during the installation of MFL-Pro Suite and the installation will be terminated.
STEP 2 Installing the Driver & Software Macintosh® For USB Interface Users For Mac OS® X 10.2.4 or greater Important 6 Make sure that you have finished the instructions from Step 1 Setting Up the Machine on page 4 - 11. Choose Local Connection, and then click Next. Follow the on-screen instructions, and restart your Macintosh®. Note For Mac OS® X 10.2.0 to 10.2.3 users, upgrade to Mac OS® X 10.2.4 or greater. (For the latest information for Mac OS® X, visit http://solutions.brother.
Installing the Driver & Software 10 Carefully route the USB cable through the trench and out the back of the machine as shown below. Macintosh® 15 Double-click the Utilities folder. 16 Double-click the Printer Setup Utility icon. Improper Setup • DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. Brother recommends that you connect the machine directly to your computer. • Make sure that the cable does not restrict the cover from closing, or an error may occur.
STEP 2 Installing the Driver & Software 19 Choose MFC-XXXX (where XXXX is your model name), and then click Add. 20 Click Printer Setup Utility, then Macintosh® USB Quit Printer Setup Utility. The MFL-Pro Suite, Brother printer driver, scanner driver and Brother ControlCenter2 have been installed and the installation is now complete. 21 To install Presto!®PageManager®, click the Presto! PageManager icon and follow the on-screen instructions.
Installing the Driver & Software Macintosh® For Mac OS® 9.1 to 9.2 Important 8 marked with a symbol. You will find the USB socket above and to the left of the ink cartridge slots, as shown below. Make sure that you have finished the instructions from Step 1 Setting Up the Machine on page 4 - 11. 2 3 4 Unplug the machine from the AC outletand from your computer, if you already connected an interface cable. 9 Turn on your Macintosh ®. Put the supplied CD-ROM into your CD-ROM drive.
STEP 2 Installing the Driver & Software 12 From the Apple® menu, click Chooser. 13 Click the Brother Ink icon. Macintosh® USB On the right side of the Chooser, choose the machine to which you want to print. Close the Chooser. The Brother printer driver and scanner driver have been installed. Note ControlCenter2 is not supported in Mac OS® 9.x. 14 To install Presto!® PageManager®, click the Presto! PageManager icon and follow the on-screen instructions.
Installing the Driver & Software Macintosh® For Wired Network Interface Users For Mac OS® X 10.2.4 or greater Important 6 Make sure that you have finished the instructions from Step 1 Setting Up the Machine on page 4 - 11. Unplug the machine from the AC outlet. 7 2 3 4 5 The DeviceSelector window will not appear if you have also connected a USB interface cable to the machine before restarting your Macintosh® or if you are overwriting a previously installed version of the Brother Software.
STEP 2 Installing the Driver & Software 10 Carefully route the network cable through the trench and out the back of the machine as shown below. Then, connect the cable to your network. 13 Choose Network Macintosh® and then click OK. 14 If you want to use the machine’s Scan key to Improper Setup Make sure that the cable does not restrict the cover from closing, or an error may occur. Note In case of using both USB and LAN cables, route both cables into the trench with one on top of the other.
Installing the Driver & Software 18 Double-click the Utilities folder. 19 Double-click the Printer Setup Utility icon. Macintosh® 22 Choose Brother MFC-XXXX (where XXXX is your model name), and then click Add. 23 Click Printer Setup Utility, then Quit Printer Setup Utility. Note For Mac ® OS X 10.2.x users, open Print Center icon. 20 Click Add. The MFL-Pro Suite, Printer Driver, Scanner Driver and ControlCenter2 have been installed.
STEP 2 Installing the Driver & Software Macintosh® For Mac OS® 9.1 to 9.2 Important 8 marked with a symbol. You will find the LAN socket above and to the left of the ink cartridge slots, as shown below. Make sure that you have finished the instructions from Step 1 Setting Up the Machine on page 4 - 11. 1 2 3 Macintosh® Wired Network 4 Connect the network cable to the LAN socket Unplug the machine from the AC outlet. 9 Turn on your Macintosh ®. Put the supplied CD-ROM into your CD-ROM drive.
Installing the Driver & Software If you have setup wireless networking on your machine before and you setup the wired network, you should check that the machine’s Network I/F is Wired LAN. The wireless network interface will be inactive with this setting. On your machine, press Menu. Press a or b to choose LAN and press OK. Press a or b to choose Network I/F and press OK. Press a or b to choose Wired LAN and press OK. Press 1 for Yes to accept the change. The machine will restart automatically.
STEP 2 Installing the Driver & Software Macintosh® For Wireless Network Users For Mac OS® X 10.2.4 or greater in infrastructure mode Important Make sure that you have finished the instructions from Step 1 Setting Up the Machine on page 4 - 11. These instructions will install your Brother machine in a typical small office or home wireless network environment in infrastructure mode, using a wireless router or access point that uses DHCP to assign IP addresses.
Installing the Driver & Software Note • Your machine supports WEP and WPAPSK(TKIP). WPA-PSK(AES) is not supported. • Most access points and routers can store more than one key, but they will only use one at any time for authentication and encryption. See Chapter 3 of the Network User’s Guide for more details. 2 5 6 Turn on the machine by plugging in the power cord. Macintosh® The machine will search for your network and display a list of available SSIDs. You should see the SSID you wrote down earlier.
STEP 2 9 Installing the Driver & Software Your machine will now try to connect to your wireless network using the information you have entered. If successful, Connected will appear briefly on the LCD. Macintosh® 15 Choose Wireless Network Connection, and then click Next. If your machine does not successfully connect to your network, you should repeat steps 3 to 8 to make sure you have entered the correct information. 10 Disconnect and then reconnect the power cord to turn the machine OFF and back ON.
Installing the Driver & Software 19 If you want to use the machine’s Scan key to scan over the network you must check the Register your computer with the “Scan To” functions at the machine box. You must also enter a name for your Macintosh ® in Display Name. The name you enter will appear on the machine’s LCD when you press the Scan key and choose a scan option. You can enter any name up to 15 characters long.
STEP 2 Installing the Driver & Software 27 Choose Brother MFC-XXXX (where XXXX is your model name), and then click Add. See Chapter 6 of the Network User’s Guide on the CD-ROM. 28 Click Printer Setup Utility, then Quit Printer Setup Utility. The MFL-Pro Suite, Printer Driver, Scanner Driver and ControlCenter2 have been installed. Macintosh® Wireless Network For more information about connecting the machine to a Macintosh® network, see Chapter 6 of the Network User’s Guide on the CD-ROM.
For Network Users This section explains how you can configure network settings using the BRAdmin Professional utility or how to set the machine’s network settings to wireless LAN or wired LAN. Installing the BRAdmin Professional configuration utility The BRAdmin Professional utility for Windows® is designed to manage your Brother network connected devices such as network-ready Multifunction devices and/or network-ready printers in a Local Area Network (LAN) environment.
For Network Users How to set the machine’s network settings to wireless LAN or wired LAN To connect your Brother machine to a wireless or wired network you must configure the machine from the machine’s control panel for the network type you are using. For wireless LAN On your machine, press Menu. Press a or b to choose LAN and press OK. Press a or b to choose Network I/F and press OK. Press a or b to choose WLAN and press OK. Press 1 for Yes to accept the change.
Consumables Replacement consumables When the time comes to replace ink cartridges, an error message will be indicated on the LCD. For more information about the ink cartridges for your machine, visit http://solutions.brother.com or contact your local Brother re-seller.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and True Type are registered trademarks of Apple Computer, Inc. PaperPort and OmniPage are registered trademarks of ScanSoft, Inc.
USA/CAN
