USER’S GUIDE MFC-8460N MFC-8860DN Version B
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-8460N and MFC-8860DN (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
Table of Contents Section I General 1 General information Using the documentation .......................................................................................2 Symbols and conventions used in the documentation ....................................2 Accessing the complete User’s Guide ...................................................................2 Viewing documentation ...................................................................................2 Control panel overview .................
Section II Fax 5 Sending a fax How to fax............................................................................................................ 30 Entering fax mode ......................................................................................... 30 Sending a single-sided fax from the ADF ...................................................... 30 Sending a 2-sided fax from the ADF (MFC-8860DN only) ............................ 30 Sending a fax from the scanner glass ...........................
7 Phone and external devices Phone line services..............................................................................................46 Do you have Voice Mail? ...............................................................................46 Telephone Service for Australia...........................................................................46 Telstra® FaxStream® Duet® (Distinctive Ringing) .........................................46 Caller ID (Caller IDentification) .........................
9 Remote fax options Fax forwarding ..................................................................................................... 67 Fax storage.......................................................................................................... 68 PC fax receive ..................................................................................................... 68 Changing remote fax options...............................................................................
Section IV Software 13 Software and Network features Software and Network features ...........................................................................88 Section V Appendices A Safety and Legal Choosing a location .............................................................................................90 Important Information...........................................................................................91 Safety precautions ..........................................................
Routine maintenance......................................................................................... 127 Cleaning the outside of the machine ........................................................... 127 Cleaning the scanner glass ......................................................................... 129 Cleaning the laser scanner window............................................................. 129 Cleaning the corona wire.......................................................................
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Section I General General information Loading documents and paper General setup Security features I 2 10 17 23
1 General information Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold style indentifies keys on the machine control panel or computer screen. Italics Italicized style emphasises an important point or refers you to a related topic.
General information How to find Internet FAX instructions (MFC-8860DN only) If this window does not appear, use Windows® Explorer to find and run the setup.exe program from the root directory of the Brother CD-ROM. d e 1 You can find the instructions in the Network User’s Guide on the CD-ROM. Click Documentation. Viewing Documentation (Macintosh®) Click the documentation you want to read: Setup Guide: Setup and software installation instructions.
Chapter 1 How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: 1 Scanning from a Macintosh® in Chapter 8 (For Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater) Using ControlCenter2 in Chapter 9 (For Mac OS® X 10.2.4 or greater) Network Scanning in Chapter 10 (For Mac OS® X 10.2.
General information Control panel overview MFC-8460N 1 1 11 1 One-Touch keys These 20 keys give you instant access to 40 previously stored numbers. Shift Lets you access One-Touch numbers 21 to 40 when held down. 2 Status LED (light emitting diode) The LED will flash and change colour depending on the machine’s status. 3 LCD (liquid crystal display) Displays messages to help you use your machine. 4 1 and MFC-8860DN have similar control keys.
Chapter 1 3 4 5 9 8 Copy keys Duplex (MFC-8860DN only) Lets you print copies on both sides of the paper. Contrast/Quality (MFC-8860DN only) Lets you change the quality or contrast for the next copy. Contrast (MFC-8460N only) Lets you change the contrast for the next copy. Quality (MFC-8460N only) Lets you change the quality for the next copy. Enlarge/Reduce Reduces or enlarges copies. Tray Select Lets you change which tray will be used for the next copy. Sort Sorts multiple copies using the ADF.
General information 10 Fax and telephone keys Hook Lets you answer an incoming call on an external phone. When connected to a PBX, you can use this key to gain access to an outside line, to recall an operator, or to transfer a call to another extension. 1 Resolution Sets the resolution when sending a fax. Search/Speed Dial Lets you look up numbers stored in the dialling memory and LDAP server* (*MFC-8860DN only). You can search the stored number alphabetically.
Chapter 1 Status LED indications 1 The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. LED LED Status LED is off. LED is on. Green Orange Red LED is blinking. Green LED Orange Red Machine Status Description Sleep Mode The power switch is off or the machine is in Sleep mode. Warming Up The machine is warming up for printing.
General information Service error Follow the steps below. 1. Turn off the power switch. 1 2. Wait a few seconds, and then turn it back on and try to print again. Red If you cannot clear the error and see the same service call indication after turning the machine back on, please call your Brother dealer for service. Red Cover open The front cover or fuser cover is open. Close the cover. Toner Life End Replace the toner cartridge with a new one.
2 Loading documents and paper Loading documents a 2 Unfold the ADF document output support flap (1). All fax, scan and copy operations can be performed from the ADF or the scanner glass. (Flatbed) Using the ADF 1 2 You can use the ADF (automatic document feeder) to fax, scan or copy sheets of paper. The ADF feeds each sheet one at a time. When loading the ADF, make sure that documents written with ink are completely dry. Single-Sided Document Documents must be from 148.0 to 215.9 mm wide (5.8 to 8.
Loading documents and paper Using the scanner glass (Flatbed) You can use the scanner glass to fax, scan, or copy the pages of a book or single sheets of paper. Documents can be up to 215.9 mm wide and up to 355.6 mm long (8.5 inches wide to 14 inches long). To use the scanner glass, the ADF must be empty. a Lift the document cover. 2 Acceptable paper and other media 2 Print quality may vary according to the type of paper you use.
Chapter 2 Handling and using media 2 Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching either side of transparencies, as this can decrease the print quality. Only use transparencies recommended for laser printing. Only use sharply creased envelopes.
Loading documents and paper Paper capacity of the paper tray Paper Tray (Tray #1) Multi-purpose tray (MP tray) Paper size Paper types No. of sheets A4, Letter, Executive, A5, A6, B5 and B6 Plain paper, Recycled paper and Bond paper up to 250 [80 g/m2 (20 lb)] Transparency up to 10 Plain paper, Recycled paper, Bond paper, Envelope and Labels up to 50 [80 g/m2 (20 lb)] Transparency up to 10 Plain paper, Recycled paper and Bond paper up to 250 [80 g/m2] Width: 69.9 to 215.9 mm (2.75 to 8.5 in.
Chapter 2 Loading paper and other media d Fan the stack of paper well to avoid paper feeding problems. e Insert the paper into the paper tray with the top edge of the paper first and the print side down. Make sure that the paper is flat in the tray and below the maximum paper mark (1). 2 When printing on plain paper 60 to 105 gsm (16 to 28 lb) or laser transparencies use the paper tray. For printing on other types of media use the MP tray (Multi-purpose tray).
Loading documents and paper Loading envelopes and other media Use the MP tray when printing envelopes, labels, and thick paper. a Loading Envelopes 2 2 Before loading, press the corners and sides of the envelopes to make them as flat as possible. 2 Open the MP tray and lower it gently. CAUTION Do not use the following types of envelopes, as they will cause paper feed problems: 1 Envelopes with a baggy construction. 2 Embossed envelopes (those with a raised surface). b Pull out the MP tray support.
Chapter 2 Printable Area 2 Printable Area for copies 2 The printable area of your machine begins at approximately 3 mm (0.12 in.) from the top and bottom and 2.05 mm (0.08 in.) from both sides of the paper. 2 Printable Area when printing from a computer When using the default driver the printable area is smaller than the paper size, as shown below. Portrait 2 2 1 2 1 1 1 1 4.23 mm (0.16 in.) 6.01 mm (0.24 in.) 1 3 mm (0.12 in.) 2 2 2.05 mm (0.08 in.
3 General setup Mode timer 3 3 Paper settings 3 The machine has three mode keys on the control panel: Fax, Scan, and Copy. Paper Type You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you select Off, the machine will stay in the mode you used last. This setting also sets the time the machine will change from individual user to public user when using Secure Function Lock. See Switching Users on page 27.
Chapter 3 Paper Size You can use nine sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio, and four sizes for printing faxes: A4, Letter, Legal or Folio. So that the auto tray select and auto reduction features of your machine can work properly, when you change the size of paper in the tray, you will also need to change the paper size setting at the same time. a Choose one of the options below: To set the paper size for the MP Tray press Menu, 1, 3, 1.
General setup Tray use in Fax mode You can change the default tray priority that the machine will use for printing received faxes. When you select Tray#1 Only, MP Only or Tray#2 Only 1, the machine takes paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray. When you select T1>T2>MP, the machine takes paper from Tray #1 until it is empty, then from Tray #2, then from the MP tray.
Chapter 3 Volume Settings 3 Ring volume 3 a ▲ ▲ While in Fax mode press or to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next. The machine will keep the new setting until you change it. Press Menu, 1, 4, 1. 14.Volume 1.Ring a Med b High Select ab & OK Press a or b to select Off, Low, Med or High. Press OK. c Press Stop/Exit.
General setup Setting daylight savings time Ecology features 3 You can set the machine to change for Daylight Savings Time. If you select On, it will reset the time forward one hour and it you select Off, it will reset the time backward one hour. a Toner save a Press a or b to select On, or Off. Press OK. c Press Stop/Exit. Press Menu, 1, 6, 1. 16.Ecology 1.Toner Save a On b Off Select ab & OK 15.Daylight Save b 3 You can save toner using this feature.
Chapter 3 Sleep time Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle. You can choose how long the machine must be idle (from 00 to 99 minutes) before it goes into sleep mode. When the machine receives a fax, computer data or makes a copy, the timer will be reset. The default setting is 05 minutes. While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.
4 Security features Security Setting Lock Setting up the password While setting lock is On, it is not possible to change the following settings without a password: 4 4 a Press Menu, 1, 9, 1. 19.Security 1.Setting Lock 4 Setting Lock lets you set a password to stop other people from accidentally changing your machine settings. Make a careful note of your password. If you forget it, please call your Brother dealer or Brother Customer Service.
Chapter 4 Turning Setting Lock on/off 4 If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Secure Function Lock Secure Function Lock lets you restrict Public access to certain machine functions (Fax Tx, Fax Rx, Copy, Scan and PCprint 1). 1 Turning Setting Lock on a 4 This feature also prevents users from changing the default settings of the machine by limiting access to the Menu settings. Press Menu, 1, 9, 1. 19.
Security features Setting the password for the administrator The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. See Setting up restricted users on page 26 and Turning Secure Function Lock on on page 26. a Setting up the Public user 4 You can set up the Public user. Public users do not need to enter a password. Note You must disable at least one function. a Press Menu, 1, 9, 2. Press Menu, 1, 9, 2. 19.
Chapter 4 Setting up restricted users You can set up users with restrictions and a password. a Press Menu, 1, 9, 2. 19.Security 2.Function Lock a Lock OffiOn b Set Password Select ab & OK b Press a or b to select Setup User. Press OK. c Enter the administrator password. Press OK. 19.Security Setup User a Public b User01 Select ab & OK d Press a or b to select User01. Press OK. e Use the dial pad to enter the user name. (See Entering Text on page 154.) Press OK.
Security features Switching Users 4 This setting allows a restricted user to log on the machine when Secure Function Lock is turned on. Note Affer a restricted user has finished using the machine, it will return to the public setting within the same time as the Mode Timer setting (Menu, 1, 1). See Mode timer on page 17. Also, you can exit from an individual user by pressing the illuminated Mode key. a 4 Hold down Shift as you press Secure.
Chapter 4 28
Section II Fax Sending a fax Receiving a fax Phone and external devices Dialling and storing numbers Remote fax options Printing reports Polling II 30 39 46 59 67 73 75
5 Sending a fax How to fax 5 Entering fax mode To enter fax mode press key will glow blue. 5 5 Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit. a b c d Make sure you are in Fax mode Put your document face up in the ADF. Dial the fax number. See How to Dial on page 59 Press Start. The machine will now scan and send your document. 30 . Sending a 2-sided fax from the ADF (MFC-8860DN only) 5 You can send a 2-sided document from the ADF.
Sending a fax Sending a fax from the scanner glass 5 You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be up to Letter, A4 or Legal size. Press Stop/Exit to cancel a fax in progress. Faxing legal size documents from the scanner glass 5 When faxing legal size documents, you need to set the scan glass size to Legal/Folio, otherwise a portion of your faxes will be missing. a b Make sure you are in Fax mode.
Chapter 5 Broadcasting Broadcasting lets you send the same fax message to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast. For information see How to Dial on page 59. You can broadcast up to 390 different numbers. This will depend on how many groups, access codes or credit card numbers you have stored, and on how many delayed or stored faxes in memory.
Sending a fax Additional sending operations Sending faxes using multiple settings Before you send a fax, you can change any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission, real time, transmission or cover page settings. a Make sure you are in Fax mode . After each setting is accepted, the LCD asks if you want to enter more settings: 22.Setup Send Next? a 1.Yes b 2.
Chapter 5 Send a cover page for the next fax 5 If you want to send a cover page only for the next fax, your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page. a b c Make sure you are in Fax mode a b . Load your document. Press a or b to choose Next Fax:On (or Next Fax:Off). Press OK. Press a or b to choose a comment. Press OK. f Enter two digits to show the number of pages you are sending. Press OK.
Sending a fax Contrast 5 Changing fax resolution 5 For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document. The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes. If your document is very light or dark, changing the contrast may improve the quality of the fax.
Chapter 5 Dual access 5 Your machine supports dual access, which lets you dial a number and begin scanning a fax into memory while you are already sending or receiving a fax. Sending in real time for the next fax only a b c Note If the Out of Memory message appears while scanning documents, press Stop/Exit to cancel or Start to send the scanned pages. 5 Not sending in real time for the next fax only a b Sending in real time for all faxes 22.Setup Send 5.
Sending a fax Overseas mode 5 If you are having difficulty sending a fax overseas due to a bad connection, then turning on the overseas mode may help. Make sure you are in Fax mode All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time. . Load your document. a b Press Menu, 2, 2, 9. 22.Setup Send 9.
Chapter 5 Checking and cancelling waiting jobs Out of Memory message 5 Check which jobs are still waiting in the memory to be sent. If there are no jobs, the LCD will show No Jobs Waiting. You can cancel a fax job that is stored and waiting in the memory. a If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation Press Menu, 2, 6. 26.
6 Receiving a fax 6 Receive modes 6 You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode 6 The diagram below will help you choose the correct mode. For more detailed information on the receive modes see page 40.
Chapter 6 Using Receive Modes 6 1 6 Fax only mode will automatically answer every call as a fax. Fax/Tel Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways: Faxes will be automatically received. Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast double ring made by your machine. Also see F/T Ring Time on page 41 and Ring Delay on page 41.
Receiving a fax Receive Mode settings 6 Ring Delay 6 The ring delay sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension phones on the same line as the machine or subscribe to the Distinctive Ring 1 service, keep the Ring Delay setting of 6. (See Operation from extension telephones on page 56 and Fax Detect on page 42.) 1 FaxAbility in New Zealand a b Make sure you are in Fax mode . Press Menu, 2, 1, 1. 21.Setup Receive 1.
Chapter 6 Fax Detect 6 Turning fax detect On allows the machine to receive fax calls automatically if you lift any handset on the same line as the machine. Note • You need to turn the Remote Codes setting to on to use the Fax Receive Code l51. See Using remote codes on page 57. • We do not recommend having a PC and the machine on the same phone line. Press Menu, 2, 1, 3. 21.Setup Receive 3.Fax Detect a On b Off Select ab & OK c Press a or b to select On, or Off. Press OK. d Press Stop/Exit.
Receiving a fax Additional receiving operations Duplex printing for Fax mode (MFC-8860DN only) If you set Duplex to On for fax receive the machine will print received faxes on both sides of the paper. Printing a reduced incoming fax 6 If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 3).
Chapter 6 Setting the Fax Receive Stamp Receiving faxes into memory 6 You can set the machine to print the received date and time in the top centre of each received fax page. a b Make sure you are in Fax mode . As soon as the paper tray becomes empty during fax reception, the screen will display No Paper, asking you to put paper in the paper tray. (See Loading paper and other media on page 14.) If you are unable to put paper in the paper tray the following will happen: Press Menu, 2, 1, 9. 21.
Receiving a fax Printing a fax from the memory 6 If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. See Fax storage on page 68. a Press Menu, 2, 5, 3. 25.Remote Fax Opt 3.Print Document Press Start b Press Start.
7 Phone and external devices Phone line services 7 Your machine supports the Caller ID subscriber telephone service that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one phone line may create problems with the operation of your machine.
Phone and external devices What is the Advantage of using Telstra® FaxStream® Duet® Function? How does Telstra® FaxStream® Duet® Work? Using Telstra® FaxStream® Duet® is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all phones (extension and external) and the fax machine will ring to alert you to pick it up.
Chapter 7 Set the Distinctive Ring to ON 7 Very important!* After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself. You can not change the receive mode to another mode while the Distinctive Ring is set to on. a Note Press Menu, 2, 0, 2.
Phone and external devices How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings 7 7 As your telephone rings, the display shows you the caller’s phone number or name if the name has stored in the One-Touch and Speed-Dial. Once you press Hook and answer the call, the caller’s ID disappears. You will see up to the first 16 characters of the number on the display. Viewing Caller ID List Your machine stores information for the last thirty calls in the Caller ID list.
Chapter 7 Telephone Service for New Zealand FaxAbility How Does FaxAbility Work? 7 7 FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring. How Will the Fax Machine Treat All Other Numbers? 7 FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number.
Phone and external devices How to Turn FaxAbility OFF or ON 7 The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off. Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions. If you have FaxAbility Service but don’t have Call Waiting, you need do nothing at this stage.
Chapter 7 How Does the Caller ID Work? 7 Printing Caller ID List a The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name if available. Once you press Hook and answer the call, the caller’s ID disappears. You will see up to the first 16 characters of the number and name if available on the display. Note • If Out of Area appears on the display, it means that the call came from outside your caller ID service area.
Phone and external devices Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you will know which phone number is ringing. This is one way you can have a separate phone number for your machine.
Chapter 7 Caller ID (For Singapore and Hong Kong) The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings. (See Printing Caller ID List on page 54.) After a few rings, the screen displays the telephone number of your caller (or name, if available).
Phone and external devices Connecting an external TAD Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) b Record the outgoing message on your external TAD. c d Set the TAD to answer calls. 7 You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine.
Chapter 7 Multi-Line connections (PABX) 7 External and extension phones 7 Most offices use a central telephone system. Brother recommends that all our Fax/MFC machines be connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.
Phone and external devices For Fax/Tel mode only 7 When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call. Using a cordless external handset 7 If your cordless telephone is connected to the telephone line cord (see page 57) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Lift the external telephone’s handset, and then press Hook to answer.
Chapter 7 Turning on the remote codes 7 You need to turn the Remote Codes setting to on to use the Fax Receive Code and Telephone Answer Code. a b Make sure you are in Fax mode Press Menu 2, 1, 4. 21.Setup Receive 4.Remote Codes a On b Off Select ab & OK c d e f 58 . Changing the remote codes 7 The preset fax receive code is l51 (l91 for New Zealand). The preset telephone answer code is #51 (#91 for New Zealand).
8 Dialling and storing numbers How to Dial Manual dialling 8 8 Use the dial pad to enter all the digits of the telephone number. One-Touch dialling Speed-Dialling 8 8 Hold down Shift as you press Search/Speed Dial and then enter the three-digit Speed-Dial number. 8 Press the One-Touch key that stores the number you want to call. 8 To dial One-Touch numbers 21 to 40, hold down Shift as you press the One-Touch key.
Chapter 8 Search You can search alphabetically for names you have stored in the One-Touch and SpeedDial memories. a b c Press Search/Speed Dial. Press the dial pad key for the first letter of the name. (Use the chart Entering Text on page 154 to help you enter letters.) Press OK. Press a or b to scroll until you find the name you are looking for. Press OK. Note You can press Resolution to change the displayed resolution. d Press Start.
Dialling and storing numbers Storing numbers 8 You can set up your machine to do the following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One-Touch and SpeedDial number. When you dial a quick-dial number, the LCD shows the name you stored or the number. A scan profile can also be stored along with the fax number or E-mail address.
Chapter 8 f Choose one of the options below: To store another One-Touch number go to b. To finish storing One-Touch numbers press Stop/Exit. MFC-8860DN: a e Choose one of the options below: Enter the name using the dial pad (up to 15 characters). Press OK. Press OK to store the number or E-mail address without a name. f Choose one of the options below: If you selected Fax/Tel in c, press a or b to select Std, Fine, S.Fine or Photo. Press OK and then go to h.
Dialling and storing numbers Storing Speed-Dial numbers 8 a You can store your frequently used numbers as Speed-Dial numbers. The machine can store 300 Speed-Dial numbers. MFC-8460N: a Press Menu, 2, 3, 2. MFC-8860DN: b Use the dial pad to enter a three digit Speed-Dial location number (001–300). Press OK. c Enter the phone or fax number (up to 20 characters). Press OK. d Choose one of the options below: Enter the name using the dial pad (up to 15 characters).
Chapter 8 f g h Choose one of the options below: If you selected Fax/Tel in c, press a or b to select Std, Fine, S.Fine or Photo. Press OK and then go to h. If you selected E-Mail in c, press a or b to select B/W200x100, B/W200dpi, Color150dpi, Color300dpi or Color600dpi. Press OK and then go to g. If you selected IFAX in c, press a or b to select Std, Fine or Photo. Press OK and then go to h. Press OK if you don’t want to change the default resolution. Go to h.
Dialling and storing numbers Setting up Groups for broadcasting e 8 If you often want to send the same fax message to many fax numbers you can set up a group. Groups are stored on a One-Touch key or a Speed-Dial number. Each group uses up a One-Touch key or a Speed-Dial location. You can then send the fax message to all the numbers stored in a group just by pressing a One-Touch key or entering a Speed-Dial number, and then pressing Start.
Chapter 8 Note • If you have selected Fax/IFAX in d and added One-Touch or Speed-Dial numbers that are stored as ‘IFAX’, you cannot select S.Fine. • When you create a group or broadcast using Scan to E-mail only B/W200x100 and B/W200dpi are available. The file format can be TIFF or PDF. i j Select the file format (TIFF or PDF) that will be used to send to your computer. Do one of the following: To store another group for broadcasting, go to b.
9 Remote fax options e Remote fax options let you receive faxes while you are away from the machine. 9 The fax forwarding feature lets you automatically forward your received faxes to another machine. If you select Backup Print On, the machine will also print the fax. a Press Menu, 2, 5, 1. 25.Remote Fax Opt 1.Forward/Store a Off b Fax Forward Select ab & OK b c Press a or b to select On or Off. 25.Remote Fax Opt Backup Print a Off b On Select ab & OK You can only use one fax option at a time.
Chapter 9 Fax storage c 9 The fax storage feature lets you store your received faxes in the machine’s memory. You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands, see Retrieving fax messages on page 71. Your machine will automatically print a copy of the stored fax. a 25.Remote Fax Opt 1.Forward/Store a b Select ab & OK d Press Menu, 2, 5, 1. 25.Remote Fax Opt 1.
Remote fax options Changing remote fax options If received faxes are left in your machine’s memory when you change to another remote fax option, the LCD will ask you the following message: 25.Remote Fax Opt Erase All Doc? a 1.Yes b 2.
Chapter 9 Remote retrieval 9 The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone phone or fax machine, then use the Remote Access Code to retrieve your messages. Setting a remote access code The remote access code lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code.
Remote fax options Retrieving fax messages a b Dial your fax number. When your machine answers, immediately enter your remote access code (3 digits followed by l). If you hear one long beep, you have messages. c When you hear two short beeps, use the dial pad to press 9 6 2. d Wait for a long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to, followed by ## (up to 20 digits).
Chapter 9 Remote fax commands 9 Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands 95 Change the fax forwarding or fax storage settings 1 OFF You can choose Off after you have retrieved or erased all your messages. 2 Fax forwarding One long beep means the change is accepted.
10 Printing reports Fax reports 10 Fax journal 10 You can set the machine to print a fax journal (activity report) at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). The default setting is Every 50 Faxes, this means that your machine will print the journal when the machine has stored 50 jobs. Some fax reports (transmission verification and fax journal) can be printed automatically or manually.
Chapter 10 Reports 10 The following reports are available: How to print a report a 1 XMIT Verify Prints a list of commonly used functions to help you program your machine. b Choose one of the options below: Press a or b to select the report you want. Press OK. Enter the number of the report you want to print. For example, press 2 to print the help list. c Press Start.
11 Polling 11 Secure polling Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling. Polling receive Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines.
Chapter 11 Sequential polling 11 Polled transmit 11 Sequential polling lets you request documents from several fax machines in one operation. Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it. a b Setup for polled transmit Make sure you are in Fax mode . Press Menu, 2, 1, 8. 21.Setup Receive 8.Polling RX a Standard b Secure Select ab & OK c Press a or b to choose Standard, Secure or Timer. Press OK.
Section III Copy Making copies III 78
12 Making copies How to copy 12 Entering copy mode Press 1 2 3 4 1 Contrast 2 Quality 3 Copy Ratio 4 Tray Use 5 Number of Copies 01 Making a single copy a Make sure you are in Copy mode . b c Load your document. 78 Press Start. Making multiple copies a Make sure you are in Copy mode . b c Load your document. d Press Start. 12 (Copy) to enter Copy mode.
Making copies Copy options 12 When you want to quickly change the copy settings temporarily for the next copy, use the Copy keys. You can use different combinations. (MFC-8460N) To temporarily change the quality setting, follow the instruction below: a Make sure you are in Copy mode . b c Load your document. d (MFC-8460N) Press Quality. (MFC-8860DN) Press Contrast/Quality. Press a or b to choose Quality. Press OK. e Press d or c to choose Auto, Text or Photo. Press OK. f Press Start.
Chapter 12 Changing text copy resolution 12 You can change the text copy resolution to 1200x600dpi if you have selected Text from the Quality or Contrast/Quality options, and make a copy with 100% ratio using the scanner glass. To change the text copy resolution, follow the instructions below: a b c Enlarging or reducing the image copied You can select the following enlargement or reduction ratios: Press Enlarge/Reduce 100%* 104% EXEiLTR 141% A5iA4 Make sure you are in Copy mode .
Making copies f g Choose one of the options below: Press a or b to select the enlargement or reduction ratio you want. Press OK. Press a or b to select Custom (25–400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. (For example, press 5 3 to enter 53%.) Press OK. a Make sure you are in Copy mode . b c Load your document. d e Press N in 1. f Press Start to scan the page.
Chapter 12 If you are copying from the ADF: 12 4 in 1 (L) Insert your document face up in the direction shown below: 2 in 1 (P) Poster (3x3) You can make a poster size copy of a photograph.
Making copies Duplex (2-sided) copying (MFC-8860DN only) 2 sided i 1 sided 12 Portrait If you want to automatically copy 2-sided document using the duplex copy feature, load your document in the ADF. 1 1 2 Duplex Copy 2 12 Landscape 1 sided i 2 sided Portrait 11 1 1 2 1 2 2 Landscape a b c Make sure you are in Copy mode d Press Duplex and a or b to select 1sided i 2sided, 2sided i 2sided or 2sided i 1sided.
Chapter 12 f After the machine scans the page, press 1 to scan the next page. Flatbed Copy: Next Page? a 1.Yes b 2.No Select ab & OK g h a b c Make sure you are in Copy mode d Press Duplex and a or b to select Advanced. Put the next page on the scanner glass. Press OK. Repeat f and g for each page of the layout. Press OK. 12 Advanced 2 sided i 1 sided Use the dial pad to enter the number of copies (up to 99).
Making copies Sorting copies using the ADF 12 You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on. a Make sure you are in Copy mode . b c Load your document. d e Press Sort. Use the dial pad to enter the number of copies (up to 99). Press Start. Adjusting contrast 12 Contrast 12 Adjust the contrast to help an image look sharper and more vivid.
Chapter 12 Tray Select 12 You can change the tray use only for the next copy. a Make sure you are in Copy mode . b c Load your document. d Press Tray Select. Use the dial pad to enter the number of copies (up to 99). Contrast:-nnonn+ Quality :Auto Enlg/Red:100% Tray :MP>T1 c Select d c & OK Out of Memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step.
Section IV Software Software and Network features IV 88
13 Software and Network features The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, Printing and Scanning). Printing (For Windows®, see Chapter 1 in the Software User’s Guide on the CD-ROM.) (For Macintosh®, see Chapter 7 in the Software User’s Guide on the CD-ROM.) Scanning (For Windows®, see Chapter 2 in the Software User’s Guide on the CD-ROM.
Section V Appendices Safety and Legal Options Troubleshooting and routine maintenance Menu and Features Specifications Glossary V 90 103 105 140 156 165
A Safety and Legal Choosing a location Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° and 32.5° C. Make sure cables leading to the machine do not constitute a trip hazard. Avoid placing your machine on the carpet. Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
Safety and Legal Important Information A Safety precautions A Please read these instructions before attempting any maintenance, and keep them for later reference. When using your telephone equipment, follow basic safety precautions to reduce the risk of fire, electric shock or personal injury. Do not use this product near water, or in a damp environment. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
WARNING Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
Safety and Legal To prevent injuries, DO NOT put your fingers in the area shown in the illustrations. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. If moving your machine, use the handholds provided. First making sure to disconnect any cables.
IEC 60825-1 Specification A This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT Laser Diode A Wave length: 770 - 810 nm Output: 5 mW max.
Safety and Legal Important Information for Australia A IMPORTANT-For Your Safety A To ensure safe operation the three-pin plug supplied must be inserted only into a standard threepin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
13 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 14 Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel. 15 Wait until pages have exited the machine before picking them up.
Safety and Legal Important Information for New Zealand A Important Safety Instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
15 This product should be connected to an AC power source within the range indicated on the rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. 16 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.
Safety and Legal IMPORTANT-For Your Safety A To ensure safe operation the three-pin plug supplied must be inserted only into a standard threepin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
Important Information for Some Countries Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not place this product near water. 6 Do not place this product on an unstable cart, stand, or table.
Safety and Legal 16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: If the power cord is damaged or frayed. If the product has been spilled by liquid. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple Computer, Inc. PaperPort is a registered trademark of ScanSoft, Inc.
B Options Optional Paper Tray (LT-5300) An optional lower tray can be installed, and it can hold up to 250 sheets of 80 gsm (20 lb) paper. When an optional tray is installed, the machine can hold up to 550 sheets of plain paper. If you want to buy an optional lower tray unit, contact your Brother dealer. B Memory Board B B This machine has 32 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 544 MB by installing dual in-line memory modules (DIMMs).
d Note • There might be some DIMMs that will not work with the machine. CAUTION • For more information, contact your Brother dealer. Installing extra memory a Turn off the machine’s power switch. Unplug the telephone line cord. b Disconnect the interface cable from the machine, and then unplug the power cord from the electrical socket. c Remove the DIMM cover and interface access cover. 104 Unpack the DIMM and hold it by its edges.
C Troubleshooting and routine maintenance C Troubleshooting C If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Solutions to common problems C If you think there is a problem with the way your faxes look, make a copy first.
Phone Line or Connections (Continued) Difficulties Suggestions The machine does not answer when called. Make sure the machine is in the correct receiving mode for your setup. (See Receiving a fax on page 39.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your machine, ask your telephone company to check the line.
Troubleshooting and routine maintenance Menu Setting Difficulties Difficulties Suggestions Key operations do not work. Check that the control panel is fitted correctly on the machine. Reinstall the control panel. The machine beeps when you try to access the Setup Receive and Setup Send menus. If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when the machine is in Fax mode.
Printing Difficulties (Continued) Difficulties Suggestions The machine does not print on both sides of the paper even though the printer driver setting is Duplex. (MFC-8860DN only) Check the paper size setting in the printer driver. You need to select A4, Letter, Legal or Folio. The machine is not printing or has stopped printing and the machine’s status LED is yellow. Press Job Cancel. As the machine cancels the job and clears it from the memory it may produce an incomplete printout.
Troubleshooting and routine maintenance Paper Handling Difficulties Difficulties Suggestions The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No paper or a Paper Jam message. If there is no paper, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it.
Network Difficulties Difficulties Cannot print over a wired Network. Suggestions Make sure your machine is powered on and is on-line and in Ready mode. Print the Network Configuration list to see your current Network settings. (See How to print a report on page 74.) Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable.
Troubleshooting and routine maintenance Improving the print quality Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg ABCD abcde 01234 Faint C Recommendation Check the machine’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault. (See Choosing a location on page 90.) If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the machine’s menu settings or in the printer Properties of the driver.
Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper and other media on page 11.) Choose Thick paper mode in the printer driver or in the machine’s Paper Type menu setting, or use thinner paper than you are currently using. (See Paper Type on page 17 and Basic tab in the Software User’s Guide on the CD-ROM.) Hollow print Check the machine’s environment. Conditions such as high humidity can cause hollow print.
Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 White lines across the page Recommendation Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other media on page 11.) Make sure that you choose the correct media type in the printer driver or in the machine’s Paper Type menu setting.
Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray. Curled or wave Make sure that paper is loaded properly. B DEFGH abc efghijk A CD bcde 1 34 Check the paper type and quality.
Troubleshooting and routine maintenance Examples of poor print quality Recommendation Open the back cover and make sure that the two blue levers on the left and right hand sides are in the down position.
Setting Dial Tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone. This setting can save a small amount of time when sending a fax to many different numbers. If you change the setting and start having problems with dialling you should change back to the default No Detection setting. a Press Menu, 0, 5.
Troubleshooting and routine maintenance Error messages C As with any sophisticated office product, errors may occur. If this happens, your machine will identify the problem and display an error message. The most common error messages are shown below. Error Message Cause Action Check Paper Size Paper is not the correct size. Load the correct size of paper (A4, Letter, Legal or Folio) and then set the Paper Size (Menu, 1, 3) and Tray Use in Fax Mode (Menu, 1, 7, 2).
Error Message Cause Action Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document jams on page 122 or Using the ADF on page 10. Drum Near End The drum unit is near the end of its life. Use the drum unit until you have a print quality problem; then replace the drum unit with a new one. See Replacing the drum unit (DR-3115) on page 135. The drum counter was not reset when a new drum was installed. 1.
Troubleshooting and routine maintenance Error Message Cause Action Out of Memory The machine’s memory is full. Fax sending or copy operation in progress Do one of the following: Press Start to send or copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Clear the data from the memory. (See Out of Memory message on page 38 or page 86.) Printing operation in process Do one of the following: Reduce print resolution.
Error Message Cause Action Toner Life End The toner cartridge and drum unit assembly is not installed properly, or the toner cartridge is used up and printing is not possible. Do one of the following: Toner Low If the LCD shows Toner Low, you can still print; however, the machine is telling you that the toner cartridge is near the end of its life and the toner will soon run out. Order a new toner cartridge now. Too Many Trays More than one optional tray is installed.
Troubleshooting and routine maintenance Checking if the machine has faxes in its memory Sending faxes to your PC C If the LCD shows an error message then you can check to see if there are faxes in the machine’s memory. a b Do one of the following: If the LCD shows No Data, there are no faxes left in the machine’s memory. If the LCD shows Dial & Start, there are faxes in the machine’s memory. • You can send the faxes to another fax machine. See Sending faxes to another fax machine on page 121.
Document jams C c Pull the jammed document out to the right. d e Close the document cover. If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit C The document may get jammed if it is not inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam. a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. Pull the jammed document out to the left. Press Stop/Exit.
Troubleshooting and routine maintenance Document is jammed in the duplex slot (MFC-8860DN only) a Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Paper jams C C To clear paper jams, please follow the steps in this section. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
c Press the cover release lever to open the front cover. CAUTION To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. d 124 Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. e Put the drum unit and toner cartridge assembly back in the machine.
Troubleshooting and routine maintenance Paper is jammed at the back of the machine a b c d C Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). Press the cover release lever to open the front cover. Take out the drum unit and toner cartridge assembly. 1 e Using both hands, gently pull the jammed paper out of the fuser unit. f Close the back cover. Open the back cover.
g Put the drum unit and toner cartridge assembly back in the machine. c h Close the front cover. Paper is jammed inside the drum unit and toner cartridge assembly Paper is jammed in the duplex tray (MFC-8860DN only) a b 126 Put the duplex tray back in the machine. a Press the cover release lever to open the front cover. b Take out the drum unit and toner cartridge assembly. C Pull the duplex tray completely out of the machine. Pull the jammed paper out of the machine or the duplex tray.
Troubleshooting and routine maintenance c Hold down the lock lever on the right and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit. Routine maintenance C CAUTION The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Cleaning the outside of the machine C CAUTION d Put the toner cartridge back into the drum unit until you hear it lock into place.
Clean the outside of the machine as follows: a Wipe the inside of the paper tray with a soft cloth to remove dust. e Re-load the paper and put the paper tray firmly back in the machine. Pull the paper tray completely out of the machine. b Wipe the outside of the machine with a soft cloth to remove dust. c Remove anything that is stuck inside the paper tray.
Troubleshooting and routine maintenance Cleaning the scanner glass a b C Cleaning the laser scanner window C Turn off the machine’s power switch. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath the document cover with isopropyl alcohol on a soft lint-free cloth. CAUTION DO NOT use isopropyl alcohol to clean the laser scanner window. DO NOT touch the laser scanner window with your fingers. 1 2 a Turn off the machine’s power switch.
HOT SURFACE c After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front cover of the machine, DO NOT touch the shaded parts shown in the illustration. Gently clean the laser scanner window (1) by wiping it with a clean soft, dry lintfree cloth. Do not use isopropyl alcohol. 1 CAUTION To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting and routine maintenance Cleaning the corona wire C We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. a b Open the front cover and take out the drum unit and toner cartridge assembly. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times.
d When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol. Replacing the toner cartridge (TN-3145/TN-3185) The TN-3185 toner cartridge can print approximately 7,000 pages using a high yield toner cartridge. When the toner cartridge is running low, the LCD shows Toner Low.
Troubleshooting and routine maintenance Replacing the toner cartridge HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. a Open the front cover and take out the drum unit and toner cartridge assembly. CAUTION C To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
CAUTION Put the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. c Unpack the new toner cartridge. Put the used toner cartridge into the aluminium bag and discard it according to local regulations. d Gently rock the toner cartridge from side to side five or six times to spread the toner evenly inside the cartridge. e Pull off the protective cover. f Put the new toner cartridge firmly into the drum unit until you hear it lock into place.
Troubleshooting and routine maintenance g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left several times. Be sure to return the blue tab to the home position (b). h Put the drum unit and toner cartridge assembly back in the machine. i Close the front cover. Replacing the drum unit (DR-3115) C The machine uses a drum unit to create print images on paper.
HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. a Open the front cover and take out the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting and routine maintenance CAUTION Unpack the drum unit just before you put it in the machine. Put the old drum unit into the plastic bag. c d Unpack the new drum unit. Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. e Put the drum unit and toner cartridge assembly back in the machine. Do not close the front cover. f Press Clear/Back.
Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. The machine should be adequately insured with the carrier. a b Turn off the machine’s power switch. c Unplug all the cables and AC power cord from the machine. d Push the Scanner Lock Lever down to lock the scanner. This lever is located on the left of the scanner glass. Close the front cover.
Troubleshooting and routine maintenance Machine Information Checking the serial number C C You can see the machine’s serial number on the LCD. a Checking the remaining life of parts You can view the remaining life of maintenance parts on the LCD. a Press Menu, 7, 1. XXXXXXXXX b Press Stop/Exit. Checking the page counters You can see the machine’s page counters for copies, printed pages, reports and lists, faxes or a summary total. a Press Menu, 7, 2.
D Menu and Features On screen programming D Menu keys D Your machine has been designed to be easy to use. The LCD provides on screen programming using the menu keys. We have created step by step on screen instructions to help you program your machine. Simply follow the instructions as they guide you through the menu selections and programming options. Menu table Access the menu. D You can program your machine by using the Menu Table on page 142. These pages list the menu selections and options.
Menu and Features To access the menu mode: a b Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for Print Reports menu. Press 6 for LAN menu. Press 7 for Machine Info. menu. Press 0 for Initial Setup. You can also scroll through each menu level by pressing a or b for the direction you want. c Press OK when the option you want is highlighted on the LCD. The LCD will then show the next menu level.
Menu Table D The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 1.Mode Timer — 0 Sec Sets the time to return to Fax mode and the time the machine will change from individual user to public user when using Secure Function Lock. 17 Sets the type of paper in the MP tray. 17 Sets the type of paper in the paper tray. 17 Sets the type of paper in the optional paper tray #2.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 3.Paper Size 1.MP Tray A4* Sets the size of the paper in the MP tray. 18 Sets the size of the paper in the paper tray. 18 Sets the size of the paper in the optional paper tray #2. 18 Adjusts the ring volume. 20 Adjusts the volume level of the beeper. 20 Adjusts the speaker volume. 20 Letter (Continued) Page Legal Executive A5 A6 B5 B6 Folio Any 2.
Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 5.Daylight Save — On Resets the time forward or backward one hour. 21 6.Ecology 1.Toner Save Increases the page yield of the toner cartridge. 21 Conserves power. 22 Selects the tray that will be used for Copy mode. 18 Selects the tray that will be used for Fax mode. 19 Selects the tray that will be used for PCprint. 19 Adjusts the contrast of the LCD. 22 (Continued) Off On Off* 2.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 9.Security 1.Setting Lock — Stops unauthorized users from changing the machine’s current settings. 23 2.Function Lock — Can restrict selected machine operation for up to 25 individual users and all other non-authorized Public users. 24 1.Ring Delay (02 - 10) Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 41 Sets the pseudo/doublering time in Fax/Tel mode.
Main Menu Submenu Menu Selections Options Descriptions 2.Fax 2.Setup Send 1.Contrast Auto* 35 (Continued) (In Fax mode only) Changes the lightness or darkness of faxes you send. Sets the default resolution for outgoing faxes. 35 Light Page Dark 2.Fax Resolution Standard* Fine S.Fine Photo 3.Delayed Fax — Sets the time of day in 24 hour format that the delayed faxes will be sent. 37 4.Batch TX On Combines delayed faxes going to the same fax number at the same time of day into one.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions 2.Fax 3.Set QuickDial 1.One-Touch Dial — Stores up to 40 One-Touch Dial numbers, so you can dial by pressing one key (and Start). 61 2.Speed-Dial — Stores up to 300 SpeedDial numbers, so you can dial by pressing only a few keys (and Start). 63 3.Setup Groups — Sets up a Group number for Broadcasting. 65 1.Transmission On Sets initial setup for Transmission Verification Report and Fax Journal. 73 (Continued) 4.
Main Menu Submenu Menu Selections Options Descriptions 2.Fax 0. Miscellaneous 1.Compatibility High* Adjusts the equalization for transmission difficulties. 116 Use with phone company distinctive ringing service allows you to have a voice number and fax number on the one phone line. 46 If you have FaxAbility from Telecom, you can use this function to store the ringing pattern of your fax number. 50 (Continued) Normal Page Basic 2.Distinctive On (Not available in New Zealand) Off* 2.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions 5.Print Reports 1.XMIT Verify 1.View on LCD 2.Print Report — You can view the your last 200 outgoing faxes at most and print the last report. Page 74 2.Help List — — Prints the Help List so you can see at-a-glance how to quickly program your machine. 74 3.Tel Index List 1.Numeric 2.Alphabetic — Lists name and numbers stored in the One-Touch and Speed-Dial memory, in numerical or alphabetical order. 74 4.
Main Menu Submenu Menu Selections Options Descriptions 6.LAN 1.TCP/IP 1.BOOT Method Auto* Chooses the BOOT method that best suits your needs. Static Page RARP BOOTP 2.IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.Node Name BRN_XXXXXX Enter the Node name. 6.
Menu and Features Submenu Menu Selections 3.Setup IFAX (MFC-8860DN) 1.Setup Internet 6.LAN (Continued) 2.Setup Mail RX Options Descriptions 1.Mail address — Enter the mail address. 2.SMTP Server [000-255]. [000-255]. [000-255]. [000-255] Enter the SMTP server address. 3.POP3 Server [000-255]. [000-255]. [000-255]. [000-255] Enter the POP3 server address. 4.Mailbox Name — Enter the mail box name. 5.Mailbox Pwd — Enter the password to login to the POP3 server. 1.
Submenu Menu Selections 4.Scan to Email (MFC-8860DN) 1.Color — Options Descriptions PDF* Chooses the file format to send the scanned data. JPEG 2.B/W — 1.Color — 2.B/W — PDF* TIFF 6.LAN (Continued) 3.Scan to FTP (MFC-8460N) 5.Scan to FTP (MFC-8860DN) 6.Fax to Server (MFC-8860DN) PDF* JPEG PDF* TIFF — — On Off* Prefix You can store a prefix/suffix address in the machine and can send a document from a fax server system. Suffix 7.
Menu and Features Main Menu 7.Machine Info. Submenu Menu Selections Options Descriptions 1.Serial No. — — You can check the serial number of your machine. 139 2.Page Counter — Total You can check the number of total pages the machine has printed during its life. 139 139 2.Fuser You can check the percentage of a machine part’s life that remains available. 3.Laser PF Kit 2 appears only Copy Page Print List/Fax 3.Parts Life 1.Drum — when the optional LT-5300 tray is installed. 4.
Entering Text D When setting certain menu selections, such as the Station ID, you will need to type text characters. The number keys have letters printed on keys. The keys: 0, # and l do not have printed letters because they are used for special characters.
Menu and Features Special characters and symbols Press l, # or 0, then press d or c to move the cursor under the symbol or character you want. Press OK to select it. 1 Press l for (space) ! " # $ % & ' ( ) l + , - . / m 1 Press # for :;<=>?@[]^_ Press 0 for ÄËÖÜÀÇÈÉ0 m is not available for I-Fax settings.
E Specifications General Memory Capacity 32 MB ADF (automatic document feeder) Up to 50 pages (Staggered) Recommended Environment: Temperature: 20 to 30°C (68°F to 86°F) Humidity: 50% - 70% Paper Tray 250 Sheets [80 gsm (20 lb)] Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning LCD (liquid crystal display) 22 characters × 5 lines Power Source 220 - 240V 50/60Hz Power Consumption Copying: Average 660 W Sleep: Average 17 W Standby: Average 85 W Dimensio
Specifications Print media Paper Input Paper Tray Paper type: Plain paper, Bond Paper, Recycled paper or Transparencies Paper size: A4, Letter, Executive, A5, A6, B5 and B6 Paper Weight: 60 to 105 gsm (16 to 28 lb) Maximum paper tray capacity: Up to 250 sheets of 80 gsm (20 lb) plain paper or up to 10 transparencies Multi-purpose tray (MP tray) Paper type: Plain paper, Recycled paper, Transparencies, Envelopes, Bond paper or Labels Paper size: Width: 69.9 to 215.9 mm (2.75 to 8.5 in.
Fax Compatibility ITU-T Group 3 Duplex Fax (Receive) Yes (MFC-8860DN only) Coding System MH/MR/MMR/JBIG Modem Speed Automatic Fallback: 33600 bps Single-Sided Document Size ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.) ADF Height: 148.0 to 355.6 mm (5.8 to 14 in.) Scanner Glass Width: Max. 215.9 mm (8.5 in.) Scanner Glass Height: Max. 355.6 mm (14in.) Double-Sided Document Size (MFC-8860DN only) ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.) Scanning Width Max. 208 mm (8.2 in.
Specifications Copy Colour/Monochrome Monochrome Duplex Copying Yes (MFC-8860DN only) Single-Sided Document Size ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.) ADF Height: 148.0 to 355.6 mm (5.8 to 14 in.) Scanner Glass Width: Max. 215.9 mm (8.5 in.) Scanner Glass Height: Max. 355.6 mm (14 in.) Copy Width: Max. 211.3 mm (8.32 in.) 1 Double-Sided Document Size (MFC-8860DN only) ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.
Scan Colour/Monochrome Yes Duplex Scanning Yes (MFC-8860DN only) TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater WIA Compliant Yes (Windows® XP) Colour Depth 24 bit colour Resolution Up to 19200 × 19200 dpi (interpolated) 1 Up to 600 × 2400 dpi (optical) 2 Single-Sided Document Size ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.) ADF Height: 148.0 to 355.6 mm (5.8 to 14 in.) Scanner Glass Width: Max.
Specifications Print Emulation PCL6 BR-Script (PostScript) Level 3 IBM® Proprinter XL Epson® FX-850™ Printer Driver Brother GDI (Graphic Device Interface) printer driver support for Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0 Brother Laser Driver for Mac OS® 9.1 - 9.2/Mac OS® X 10.2.
Computer requirements Minimum System Requirements and Supported PC Software Functions Processor Minimum Interface Speed Minimum Recommended Available Hard RAM RAM Disk Space 98, 98SE Parallel, USB, Ethernet 32 MB 128 MB 90 MB Me Parallel, USB, Ethernet NT® Workstation 4.
Specifications Consumable items Toner Cartridge Life TN-3145: Standard Toner Cartridge: Approx. 3,500 pages 1 TN-3185: High-Yield Toner Cartridge: Approx. 7,000 pages 1 Drum Unit Life Expectancy 1 DR-3115: Approx. 25,000 pages When printing Letter or A4 size paper at 5% print coverage Note Brother does not recommend the use of consumables other than genuine Brother consumables. Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
Ethernet wired network Model name NC-6400h LAN You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup. 1 Support for Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.0 Mac OS® 9.1 - 9.2/Mac OS® X 10.2.
F Glossary F This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Documents can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of the external phone or pressing Hook.
Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax. Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD). ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Fine resolution Resolution is 203 × 196 dpi. It is used for small print and graphs.
Glossary OCR (optical character recognition) ® ® The bundled ScanSoft PaperPort or Presto!® PageManager® software application converts an image of text to text you can edit. One-Touch Keys on the machine’s control panel where you can store numbers for easy dialling. You can store a second number on each key if you press Shift and the One-Touch Key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper.
Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine. Transmission Verification Report A listing of each fax sent, that shows its date, time and number. User Settings List A printed report that shows the current settings of the machine. Xmit Report (Transmission Verification Report) A listing for each transmission, that shows its date, time and number.
G Index A ADF (automatic document feeder) .... 10, 30 Answering machine (TAD) connecting ............................................55 Automatic fax receive ............................................40 Fax Detect .........................................42 fax redial ...............................................60 B Broadcasting setting up Groups for ............................65 C Caller ID print list .................................... 49, 52, 54 Cancelling fax jobs in memory ..................
Fax, stand-alone receiving ................................................39 at end of conversation ........................40 compatibility .....................................116 duplex print ........................................43 Fax Detect ..........................................42 Fax Forwarding ..................................72 Fax Receive Stamp ............................44 FaxStream® Duet® ............................47 from extension phone ................. 56, 57 polling receive ......
drivers .................................................161 fax from memory ...................................45 paper jams ..........................................123 quality .................................................111 reports ...................................................74 resolution ............................................161 specifications ......................................161 Programming your machine ...................140 Q Quality key (copying) ............................
V Volume, setting beeper ...................................................20 ring ........................................................20 speaker .................................................
For Australia Warranty – For details about the warranty on your Brother Product, please visit: www.brother.com.au Repair – For warranty service for your Brother Product you will need evidence of original purchase (e.g. a copy of the sales docket). Contact Brother International (Aust) Pty Ltd for details about your nearest Authorised Warranty Centre or visit: www.brother.com.au Support – For support for your Brother Product other than what you can resolve through the User Guide, Visit our website: www.
This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
