OWNER’S MANUAL MFC-8500 version C
If You Need to Call Customer Service Please complete the following information for future reference: Model Number: MFC-8500 Serial Number*: ______________________________________ Date of Purchase: ______________________________________ Place of Purchase: ______________________________________ * The serial number is on the back of the unit. Retain this manual with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Brother Numbers IMPORTANT For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made from within that country. Brother fax-back system (USA Only) Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.
Ordering Accessories and Supplies IMPORTANT For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made from within that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.
Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (USA Only) The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale).
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Quick Reference Guide 5 Press 1 to select additional settings Sending Faxes —OR—Press 2 to fax. Automatic Transmission 1 Place the original face down in the ADF. 2 Enter the fax number using One Touch, Speed Dial, Search or the dial pad. 6 Enter the fax number. 7 Press Fax Start. Receiving Faxes 3 Press Fax Start. Select Receive Mode Sending a Cover Page 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 8. 3 When NEXT FAX ONLY? appears, press Set.
Storing Numbers Storing One Touch Dial Numbers 1 Press Menu, 2, 3, 1. 2 Press the One Touch key where you want to store the number. 3 Enter a number (up to 20 digits), and then press Set. 4 Enter a name (or leave it blank), and then press Set. 5 Press Stop/Exit. Storing Speed Dial Numbers 1 Press Menu, 2, 3, 2. 2 Enter a two-digit Speed Dial number, and then press Set. 3 Enter a number (up to 20 digits), and then press Set.
Table of Contents 1 2 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual........................................ 1-1 Test Sheet Procedure and Product Registration (For USA Only) ......................................................................
Connections................................................................... 2-10 Recording Outgoing Message (OGM) on External TAD ........................................................... 2-11 Special Line Considerations .............................................. 2-12 Roll Over Phone Lines.................................................. 2-12 Two-Line Phone System............................................... 2-12 Converting Telephone Wall Outlets .............................
Setting Tone/Pulse Dialing Mode (For Canada Only) ........ 4-8 5 6 Setup Receive................................................................................... 5-1 Basic Receiving Operations ....................................................... 5-1 Selecting Receive Mode ...................................................... 5-1 Setting Ring Delay ............................................................. 5-2 Setting F/T Ring Time (For FAX/TEL Mode Only)........... 5-2 Easy Receive .............
Using a Printed Cover Page ............................................ 6-8 Advanced Sending Operations ................................................... 6-9 Overseas Mode .................................................................... 6-9 Delayed Timer ..................................................................... 6-9 Delayed Fax....................................................................... 6-10 Delayed Batch Transmission ........................................
CallManage (For USA Only) ..................................................... 8-5 Registration with CallManage Requires Changing Your Carrier Selection .................................................... 8-5 Sending a Fax Using CallManage (For Domestic and International Long Distance Calls Only!)....................... 8-6 Placing a Long Distance Telephone Call Using CallManage ..................................................................... 8-6 Customer Support......................................
Copy Contrast .................................................................... 11-4 Sorting Multiple Copies .................................................... 11-5 Special Copy Options ........................................................ 11-5 Changing Default Copy Settings.............................................. 11-6 Copy Mode (Type of Original).......................................... 11-6 Copy Contrast ....................................................................
Reset Key........................................................................... 13-7 Printing the Internal Font List ........................................... 13-7 Printing the Print Configuration List................................. 13-7 Restoring Factory Default Settings ................................... 13-7 14 Printer Driver Settings (For Windows® Only) ........................... 14-1 Using the Brother MFC-8500 Printer Driver ...........................
Available Options ............................................................ 14-13 Support ................................................................................... 14-14 Brother Solutions Center ................................................. 14-14 Web Update ..................................................................... 14-14 Check Setting................................................................... 14-14 Features in the Printer Driver (For Windows® 2000).............
Scanner Settings ................................................................ 15-7 Destination Folder ............................................................. 15-8 Scan to E-mail .......................................................................... 15-8 Scanner Settings ................................................................ 15-9 E-mail Application ............................................................ 15-9 File Attachments........................................................
17 18 xviii Setting Up and Using PC FAX (For Windows® Only)............... 17-1 Introduction .............................................................................. 17-1 Brother Resource Manager................................................ 17-1 MFC Remote Setup .................................................................. 17-2 PC FAX Sending (For Windows® Only).................................. 17-3 Setting Up User Information .............................................
19 20 21 Using the Brother MFC with a New Power Macintosh® G3, G4 or iMac™/iBook ............................................................... 19-1 Set up Your USB Equipped Apple® Macintosh® G3,G4, iMac™ or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 ... 19-1 Using Brother Printer Driver with Your Apple® Macintosh® .. 19-1 Sending a Fax from Your Macintosh® Application ................. 19-3 Setting Up Your Address Book......................................... 19-5 Adding a New Member..................
23 24 25 xx Troubleshooting and Routine Maintenance ............................... 22-1 Troubleshooting........................................................................ 22-1 Error Messages .................................................................. 22-1 Document Jam ................................................................... 22-4 Paper Jam........................................................................... 22-4 Paper is Jammed in the Multi-purpose Paper Cassette .
1 Introduction 1 Using This Manual Thank you for purchasing a Brother fax machine or multi-function center. This machine has been designed to be simple to use, with LCD screen prompts to guide you through programming your machine. However, you can use your machine to its fullest potential by taking a few minutes to read this manual. Additionally, your machine has a Reports Key. Press Reports, 1 to print a list of basic step instructions and explanations.
Test Sheet Procedure and Product Registration (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your machine and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your machine is properly installed. To receive a response, you must set up your Station ID. (See Setting Station ID, Page 4-3.) When this document is received, a confirmation sheet and Product Registration form will be sent back to your machine.
MFC-8500 Control Panel Overview 2 3 1 17 16 15 4 5 14 6 7 8 9 1 Toner Empty Icon The Toner icon flashes on and off when toner is low, so you’ll know to order another toner cartridge. You will be able to print until the indicator stays on. 2 Liquid Crystal Display (LCD) Displays messages to help you set up and operate your machine. 3 Programming Keys: Menu Lets you access the Menu and Programming mode. Set Stores a function setting into the machine.
7 Shift This key is used to access the “09” through “16” One Touch numbers. 8 Telephone Keys: Hook Lets you dial telephone and fax numbers without lifting the handset. Hold Lets you place calls on hold. Redial/Pause Re-dials the last number called. Also inserts a pause in autodial numbers. 9 Reports Accesses the Reports menu so you can select reports to print: Help List, Auto Dial, Fax Activity, Transmission Verification, and User Settings.
About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls.
Fax Tones and Handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Fax Start; they continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line.
2 Assembly and Connections 2 Packing List Make sure you have the following items: Power Cord Telephone Handset Drum Unit Assembly (With free Standard Toner Cartridge – up to 3,000 pages) Handset Curled Cord Document Support Telephone Wire Cord Document Tray with Extension Owner’s Manual Quick Setup Guide Multi-purpose Paper Cassette CD-ROM Note If an item is missing, call Brother Customer Service at 1-800-284-4329 (In USA), 1-877-BROTHER (In Canada) or 1-514-685-6464 (In Montreal).
Choosing a Location Place your machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks the flow of air from the fan on the sides of the machine.
Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge. To prevent damage to the drum, do not expose it to light for longer than a few minutes. 2 Open the front cover of the machine. 3 Insert the drum unit assembly into the machine. 4 Close the front cover.
Attaching the Trays 1 Attach the Document Support and Document Tray with Extension. Unfold the extension, which holds documents in place. Document Support Document Tray with Extension 2 Unfold the Front Output Bin Extension, which holds printed pages in place. Front Output Bin Extension Connecting Paper Cassette #2 (Option) 1 Carefully pick up the machine and then place it on top of Paper Cassette #2.
2 Plug the modular cable from Cassette #2 into the modular jack on the Brother machine. To select which cassette will be used for printing, See Setting Cassette Usage, Page 4-2. If you move the machine after connecting Cassette #2, be sure to carefully lift Cassette #2 with the machine because they are not attached. Manual Feed Slot The manual feed slot is above the multi-purpose paper cassette. Load paper or envelopes one at a time. You do not have to remove paper from the paper cassette.
Paper Acceptable Paper Paper Type Paper Size Multi-purpose cut sheetß Paper Cassette #1 & #2: Letter, Legal, A4, A5, ISO B5, Executive A6 (for Cassette #1 only) 2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm) Manual Feed Slot: Letter, Legal, A4, A5, B5 (JIS/ISO), Executive, A6, 2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm) COM-10, Monarch, C5, DL 2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm) 2.75–8.5 × 4.
Paper Specification for the Cassette Cut Sheet Basis Weight: 16 to 28 lb. (60 to 105 g/m2) Caliper: 0.003 to 0.005 inches. (0.08 to 0.13 mm) Moisture Content: 4% to 6% by weight Manual Feed Slot Cut Sheet Envelopes Basis Weight: 16 to 43 lb. (60 to 161 g/m2) 20 to 24 lb. (75 to 90 g/m2) Caliper: 0.003 to 0.008 inches. (0.08 to 0.2 mm) 0.003 to 0.005 inches. (0.084 to 0.
Loading Paper in Multi-purpose Paper Cassette 1 Pull the paper cassette completely out of the machine. 2 Slide the paper width and length adjusters for the paper size you want. 3 Fan the paper well. Load paper in the paper cassette. Press down on the paper to flatten it in all four corners, keeping the paper level below the guide. The cassette can hold up to 250 sheets of 20 lb (75g/m2) paper. 4 Slide the paper cassette into the machine until it locks into place.
Connections Connecting the Machine Connect the handset, power cord, and telephone line. 1 Connecting the Handset Connect the curled handset cord to the bottom of the handset and the left side of the machine. 2 Connect the power cord. 3 Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine. Connect the other end to a modular wall jack. WARNING ■ This machine must be grounded using a three-prong plug.
Connecting an External Telephone Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your machine. Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the machine. Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if the machine handset is lifted, an alarm sounds.
Do not connect a TAD elsewhere on the same phone line. 1 Plug the telephone line cord from the wall jack into the left side of the machine in the jack labeled LINE. 2 Plug the telephone line cord from your TAD into the left side of the machine in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.) 3 Set your external TAD to four rings or less. (The machine’s Ring Delay setting does not apply).
Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.
Installing Machine, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the machine in FAX mode to receive faxes any time of day or night.
3 On-Screen Programming 3 User-Friendly Programming We have designed your machine with on-screen programming and a Reports key. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. (See Using This Manual, Page 1-1.) Since your fax programming is done on the LCD, we created step-by-step onscreen prompts to help you program your machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options.
Menu Selection Table You can probably perform most of these programming operations without the Owner’s Manual. To help you understand the menu selections and options that are found in the machine programs, use the Menu Selection Table below. Main Menu Submenu 1. GENERAL SETUP 1. PAPER SIZE Menu Selections Options LETTER — LEGAL Descriptions Selects size of paper for received faxes. Page 4-1 A4 2. DATE/TIME — — Enter date and time for the LCD display and heading on fax transmissions.
Main Menu Submenu 1. GENERAL SETUP (continued) 6. AUTO DAYLIGHT Menu Selections Options Descriptions ON — OFF 7. TONER SAVE ON — OFF 8. SLEEP MODE — 9. TONE/ PULSE (Canada Only) — 0. LOCAL LANGUAGE (Canada Only) 2. FAX 1. SETUP RECEIVE — TONE Page Changes for Daylight Savings Time automatically. 4-7 Increases life of toner cartridge. 4-8 Conserves power 4-8 Selects dialing mode 4-8 PULSE FRENCH Allows you to change the LCD Language to French.
Main Menu 2. FAX (continued) Submenu 2. SETUP SEND Menu Selections 1. CONTRAST Options AUTO S.LIGHT Descriptions Page Changes lightness or darkness of a fax you are sending. 6-5 S.DARK 2. FAX RESOLUTION 3. DELAYED TIMER STANDARD FINE S.FINE PHOTO Changes the default setting of fax resolution. 6-5 00:00 Sets the time of day that delayed faxes will be sent. 6-9 Sends documents later. 6-10 Sends all delayed faxes that are to the same fax number and at the same time as one transmission.
Main Menu 2. FAX (continued) Submenu 3. SET AUTO DIAL Menu Selections Options Descriptions Page — Store One-Touch Dial so you can dial by pressing only one key. 7-1 — Store Speed Dial numbers so you can dial by pressing only four keys. 7-2 — Sets up a Group number for broadcasting. 7-3 Initial setup for Transmission Verification Report and Activity Report. 10-1 1. ONE-TOUCH DIAL 2. SPEED-DIAL 3. SETUP GROUPS 4. SETUP REPORTS 1. TRANSMISSION ON ON+IMAGE OFF OFF+IMAGE 2. ACT.
Main Menu Submenu Menu Selections 2. FAX (continued) 0. MISCELLANEOUS 1. DISTINCTIVE Options ON OFF SET 2. CALLER ID 8-1 You can check the percentage of drum life that remains available. Selects the Copy resolution for your type of original. AUTO — Uses the phone company Distinctive Ring subscriber service to register the ring pattern with the machine. View or print a list of the last 30 Caller IDs stored in PRINT REPORT memory. — 1. COPY MODE Page DISPLAY# 3. DURM LIFE 3.
4 Initial Setup 4 Getting Started Setting Paper Size You can use three sizes of paper for printing your faxes: letter, legal and A4. When you change the size of paper you have loaded in the machine, you will need to change the setting for the paper size, so your machine will know how to fit the incoming fax on the page. After you connect the optional Cassette #2, you can select the paper size for each cassette. (See Turning on Cassette #2 (Option)) 1 Press Menu, 1, 1.
Setting Cassette Usage The default setting of AUTO allows your machine to choose the optional Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the paper in Cassette #2. Choose CASSETTE#1 ONLY, CASSETTE#2 ONLY or CASSETTE USAGE if you want to keep special paper in the other cassette and control when it is used. 1 Press Menu, 1, 1. 2 Press or to select CASSETTE USAGE, and then press Set. 3 To set cassette usage for faxes, press or to select FOR FAX, and then press Set.
Setting Station ID You can store your name, fax number, and telephone number to be printed on all fax pages you send. See Composing Electronic Cover Page, Page 6-6. 1 Press Menu, 1, 3. 3.STATION ID 2 Enter your fax number (up to 20 FAX: digits), and then press Set. You must enter a fax number to proceed. 3 Enter your telephone number (up) to 20 digits), and then press Set. If your telephone number and fax number are the same, enter the same number again. The number appears on Cover pages.
Inserting Spaces If you want to enter a blank space, press characters. once between numbers and twice between Making Corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Clear; all letters above and to the right of the cursor will be deleted. Re-enter the correct characters. Also, you can back up and type over incorrect letters.
Setting the Ring Volume 1 Press Menu, 1, 4, 1. 2 Press or to select (OFF, LOW, 1.RING MED, or HIGH) and press Set. 3 Press Stop/Exit. —OR— You can adjust the ring volume when your machine is idle. You can turn the ring OFF or you can select a ring volume level. Press High or Low to adjust the volume level. With each key press, your machine rings so you can hear the active setting as the LCD shows it. Each key press changes the volume to the next setting.
Setting the Handset Volume 1 Press Menu, 1, 4, 4. 2 Press or to select your setting (LOW or HIGH), and then press Set. The default setting is LOW. 4.HANDSET 3 Press Stop/Exit. —OR— Any time you are talking on the telephone, you can adjust the handset volume by pressing the volume High or Low keys on the control panel. The LCD shows the setting you are choosing. The new setting will remain until you change it again.
Setting Volume Amplify (For the Hearing-Impaired) Please carefully read Choosing the Handset Volume (For Volume Amplify), on page 4-6 before you do the following steps: 1 Press Menu, 1, 4, 5. 2 If none of the users are hearing-impaired, press or to select VOL AMPLIFY:OFF? and then press Set, and then go to Step 4—OR— If some or all of the users are hearingimpaired, select VOL AMPLIFY:ON? and then press Set.
Toner Save You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The default setting is OFF. 1 Press Menu, 1, 7. 7.TONER SAVE 2 Press or to select ON (or OFF), and then press Set. 3 Press Stop/Exit. Sleep Mode Setting the Sleep Mode reduces power consumption while the machine is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it drops into sleep mode.
5 Setup Receive 5 Basic Receiving Operations Selecting Receive Mode There are four different receive modes for your machine. You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the FAX and FAX/TEL lights to the setting you want to use. NOTE: The lighted indicators mean Mode Light 1. MANUAL (manual receive) FAX TAD 2. FAX (automatic receive) FAX TAD 3. FAX/TEL* (fax and telephone) FAX TAD 4.
Setting Ring Delay The Ring Delay setting determines the number of times the machine rings before it answers. If you have extension phones on the same line as the machine, keep the Ring Delay default setting of 4. (See Easy Receive, Page 5-3 and Operation from Extension Telephone or External Telephone and For FAX/TEL Mode Only, Page 5-5.) 1 Press Menu, 2, 1, 1. 2 Press or to select how many times 1.RING DELAY the line rings before the machine answers (00 – 04), and then press Set.
Easy Receive When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVING on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset. Your machine does the rest. Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Setting the Print Density If your machine is printing too light or too dark, you can adjust print density, making your printed documents darker or lighter. The new setting will remain until you change it again. 1 Press Menu, 2, 1, 6. 2 Press to make print lighter, or make print darker. 3 Press Stop/Exit. 5-4 SETUP RECEIVE 6.
Advanced Receiving Operations Operation from Extension Telephone or External Telephone If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the machine starts to receive a fax. (See Setting Ring Delay, Page 5-2 and Easy Receive, Page 5-3.
Printing a Fax in Memory If you have Fax Storage ON for remote retrieval you can still print a fax in the memory when you are at your machine. (See Setting Fax Storage, Page 9-3.) 1 Press Menu, 2, 5, 4. 2 Press Fax Start. 3 After printing is finished, and then press 4.PRINT FAX Stop/Exit. Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to “poll” other machines, or you can have someone poll your machine.
Setting Up Polling Receive Polling Receive is when you call another fax machine to receive a fax from it. (See Canceling a Scheduled Job, Page 5-8.) 1 Press Menu, 2, 1, 7. 2 Press or to choose ON (or OFF), and then press Set. 3 Enter the fax number you are polling. 7.POLLING RX POLLING RX:OFF? SELECT <- -> & SET ENTER FAX NO. PRESS FAX START 4 Press Fax Start. The LCD shows DIALING. Setting Up Sequential Polling Receive Your machine can request documents from several fax units in a single operation.
Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. 1 Press Menu, 2, 6. 6.REMAINING JOBS Any waiting jobs will appear on the LCD. If no jobs are waiting, the LCD shows NO JOB WAITING. 2 If you have more than two jobs waiting, use or to select the job you want to cancel, and then press Set. —OR— If you have only one job waiting, go to Step 3. 3 Press 1 to cancel—OR—Press 2 to exit without canceling. To cancel another job, return to Step 2.
6 Setup Send 6 Before You Begin Before you begin sending faxes, please be sure to read all the instructions and cautions listed below for placing originals in the automatic document feeder. Using the ADF (Automatic Document Feeder) ■ Documents must be between 5.8 and 8.5 inches wide between 3.9 and 14.1 inches long. Your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is. ■ Make sure you insert documents face down, top edge first.
Sending Faxes with Multiple Settings When you send a fax you can choose any ACCEPTED combination of these settings: add a coverpage and select a comment; set the contrast or OTHER SETTINGS? resolution; send using overseas mode, call 1.YES 2.NO reservation or delayed fax timer, polling transmission or real time transmission. After each menu selection is accepted, the LCD will ask if you want to enter other settings: Press 1 if you want to select additional settings.
Dual Access You can scan up to 50 documents into the fax memory, even while the machine is receiving or sending another fax (from memory). You can set temporary settings for each fax you’re scanning, except Timer and Polling. If you try to scan and store a 51st fax, the machine will send it immediately, without storing it in memory. If you get a OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel scanning.
Checking the Jobs Status Check which jobs are still waiting in memory to be sent. (If no jobs are waiting, the LCD shows NO JOB WAITING.) (Canceling Jobs in Memory on this page.) 1 Press Menu, 2, 6. 2 If you have multiple jobs waiting, use 3 Press Stop/Exit. or to scroll through the list. Canceling a Job While Scanning the Document You can cancel a job while you are scanning it into memory by pressing Stop/Exit. Eject the document by pressing Stop/Exit again.
Basic Sending Operations Contrast If your document is very light or very dark, you might want to set the contrast. Use S.LIGHT to send a very light document. Use S.DARK to send a very dark document. 1 2 3 4 Place the original face down in the ADF. 1.CONTRAST Press Menu, 2, 2, 1. Use or to select AUTO, S.LIGHT or S.DARK, and then press Set. Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and go to Step 5.
Composing Electronic Cover Page The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. (See One Touch Dialing, Page 7-5 and Speed Dialing, Page 7-5.) The cover page indicates your Station ID, and the number of pages you’re sending. If you have Cover Page Setup set to ON, the number of pages remains blank. (Menu, 2, 2, 8.) (See Setting Station ID, Page 4-3.
Composing Your Own Comments You can set up two custom comments. 1 Press Menu, 2, 2, 9. 9.COVERPAGE MSG 2 Use or to choose position 5 or 6 for your customized comment and then press Set. 3 Use the dial pad to enter your customized comment, and then press Set. (See Entering Text, Page 4-3.) 4 Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 to exit. ACCEPTED OTHER SETTINGS? 1.YES 2.
Always Send Cover Page Make sure the Station ID is set up. This feature does not work without the Station ID. (See Setting Station ID, Page 4-3.) You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting. 1 Press Menu, 2, 2, 8. 8.COVERPG SETUP 2 Press or to select COVERPAGE: ON and then press Set. 3 If you selected ON, press or to select one of the standard or custom comments, and then press Set.
Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 0. 3 Press or to select ON (or OFF), 0.OVERSEAS MODE and then press Set. 4 Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 5. 5 Enter the fax number you’re calling. 6 Press Fax Start.
Delayed Fax During the day you can store up to 50 documents into memory for delayed sending. Transmission of these documents will begin at the time of day you enter in Step 3. If you have set up in the Delayed Timer function, Page 6-9, you can accept it in Step 3 or enter another time for this fax. 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 4. 3 Accept the displayed time or enter another 4.DELAYED FAX time for this fax, and then press Set.
Setting Up Polling Transmit Polling Transmit is when you set up your machine to wait with a document so another fax machine can retrieve it. 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 7. 3 Press or to choose POLLED TX:ON, and then press Set. 4 Press 1 to leave the originals waiting in the document feeder—OR—Press 2 to scan the document into memory. 7.POLLED TX POLLED TX:OFF? SELECT <- -> & SET 1.DOC 2.MEMORY 5 Press 1 if you want to select additional settings.
7 Auto Dial Numbers and Dialing Options 7 Storing Numbers for Easy Dialing You can set up your machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers You can store 16 fax/phone numbers that you can dial by pressing one key (and Fax Start). To access numbers 09 to 16, hold down Shift. You also can store names with these numbers. When you press a One Touch dial location, the LCD shows the name or number as the call is dialed.
Even if you lose electrical power, numbers stored in memory will not be lost. Note You can store Groups (for Broadcasting) on the One Touch keys and Speed Dial. Storing Speed Dial Numbers You can store Speed Dial numbers, so you can dial by pressing only five keys (Search/Speed Dial, #, and the two digit location, and Fax Start). The machine has 100 Speed Dial locations. 1 Press Menu, 2, 3, 2. 2.
Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key (and Fax Start). First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch key. Finally, you can have up to six small Groups, or you can assign up to 115 numbers to one large Group. (See Storing One Touch Dial Numbers, Page 7-1 and Storing Speed Dial Numbers, Page 7-2.
Dialing Options You can use your machine to make voice telephone calls, by dialing manually, or by using Search, One Touch or Speed Dial memory. When you dial an auto dial number, the LCD shows the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 Pick up the handset—OR—Press Hook. 2 When you hear a dial tone, dial the call using the dial pad.
Speed Dialing 1 Pick up the handset—OR—Press Hook. (See Storing Speed Dial Numbers, Page 7-2.) 2 When you hear a dial tone, press Search/Speed Dial, and then press # then the two-digit Speed Dial number. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.) 4 To hang up, replace the handset.
Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key, you can include Groups, One Touch locations, up to 100 Speed Dial locations, plus up to 50 manually dialed numbers (maximum of 166 locations if you did not use up any locations for Groups, access codes or credit card numbers). However, available memory will vary with the types of jobs in memory and the number of locations used for broadcasting.
Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers. You can store these long dialing sequences by dividing them and setting them up separately in any combination. You can even include manual dialing using the dial pad.
8 Telephone Services 8 Custom Features Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies. If you have Voice Mail, Call Waiting, RingMaster, an answering service, or on alarm system custom feature on your telephone line, it may create a problem in the operation of your machine. (See I have difficulty with custom features on a single line, Page 22-8.) If you have Voice Mail on you phone line, please read the following carefully.
Do You Have Voice Mail? If you have Voice Mail on the phone line you on which will install your new machine on, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line, so both Voice Mail and the fax machine can coexist peacefully. If each one has a separate phone number, neither will interfere with the other’s work.
VERY IMPORTANT If you have Voice Mail, or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the machine in MANUAL mode at all times while using the Distinctive Ring Feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral». When the machine is in this «neutral» mode, the Distinctive Ring Feature can be activated. The distinctive ring feature is actually an answering mode.
Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press Menu, 2, 0, 2. 2 Press or to select DISPLAY # and 2.CALLER ID then press Set. If the name was not received, it will not be displayed. 3 Press or to scroll through the Caller ID memory to select the Caller ID you want to view and then press Set.
CallManage (For USA Only) This Brother fax machine contains a One-Touch feature that allows for low-cost long distance communications worldwide. Once registered, fax and telephone calls made using this CallManage feature access a privately managed Internet Network. This feature, the Internet Protocol $aver (IP $aver™), entitles users to receive one flat, low rate per minute for all domestic long distance calls and faxes along with low international rates.
Sending a Fax Using CallManage (For Domestic and International Long Distance Calls Only!) 1 2 3 Place the original face down in the ADF. 4 Press Fax Start. Press One Touch key 2. Dial the complete long distance or international fax number as usual, using One Touch, Speed Dial, Search or the Dial Pad (See Speed Dialing, page 7-5 and Search, page 7-4). Placing a Long Distance Telephone Call Using CallManage 1 Press One Touch key 2.
9 Remote Fax Options 9 Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when “Fax Storage” is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your machine stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message. 1 Press Menu, 2, 5, 1. 1.FAX FWD/PAGING 2 Press or until the LCD shows FAX FORWARD and then press Set.
Programming a Paging Number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN); this activates your pager so you know you have a fax message in the memory. 1 Press Menu, 2, 5, 1. 2 Press or until the LCD shows PAGING and then press Set. 3 Enter your pager phone number (up to 20 digits) followed by # #, and then press Set. Do not include the area code if it is the same as that of your machine.
Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging, or Remote Retrieval functions. The LCD will indicate when you have a fax stored in memory. (See Remote Retrieval, Page 9-4.) 1 Press Menu, 2, 5, 2. The screen prompts you to choose a fax setting. 2 Press or to select ON (or OFF), and then press Set. 2.FAX STORAGE FAX STORAGE:OFF? SELECT & SET 3 Press Stop/Exit.
Remote Retrieval You can call your machine from any fax machine using touch tone and use a Remote Retrieval Access Code and other button presses to retrieve fax messages. Cut out the Remote Retrieval Access Card on the last page and keep it in your wallet as an aid. Using Remote Retrieval Access Code 1 Dial your fax number from a fax machine using touch tone. (See Changing Remote Retrieval Access Code on this page.
Remote Commands Follow the commands below to access features remotely. When you call your machine and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command. Remote Commands 95 Changing Fax Forwarding /Paging setting 1 OFF 6 Fax Storage ON If you hear one long beep, the change is accepted. If you hear three short beeps, you cannot change it because the conditions have not been met. (Example: registering paging number).
Retrieving Fax Messages 1 Dial your fax number. 2 When your machine answers, immediately enter your Remote Retrieval Access Code (1 5 9 ). 3 As soon as you hear two short beeps, use the dial pad to press 9 6 2. 4 Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded, followed by # #. You cannot use and # as dial numbers. However, if you want to store a pause, and then press #. 5 After you hear your machine beep, hang up and wait.
10 Printing Reports 10 MFC Settings and Activity Two reports require initial setup in the Help List: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu, 2, 4, 1. 1.TRANSMISSION —OR— Press Menu, 2, 4, 2. 2.ACT.INTERVAL Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
3 Enter the time to begin printing, in 24-hour format, and then press Set. (For example: enter 19:45 for 7:45 PM.) 4 Press Stop/Exit. Using the Reports Key 1 Press Reports. 2 Press or to select the report you want, and then press Set. —OR— Enter the number of the report you want to print. For example, press 1 to print the Help List. Five reports are available: 1.HELP LIST Prints the Help List so you can see at-a-glance how to quickly program every menu selection. 2.
11 Making Copies 11 Using Your Machine as a Copier You can use your machine as a copy machine, making up to 99 copies at a time. The machine can stack the copies or collate (sort) them. Making a Single Copy 1 Place the original face down in the ADF. 2 Press Copy. Do NOT pull on the paper while copying is in progress. Note To Stop the copy process, press Stop/Exit. To release the original document, press Stop/Exit again. Making Multiple Copies 1 Place the original face down in the ADF.
Temporary Copy Settings You can improve your copies by using the Copy keys: Enlarge, Reduce and Options. These settings are temporary, and the machine returns to its default settings when you finish copying. Copying Using Multiple Settings You can try different combinations of settings for the best results. After you finish your settings using the Enlarge, Reduce or Options keys, the LCD shows: ■ Press or if you want to select additional settings. —OR— Press Copy if you are finished choosing settings.
Using the Enlarge and Reduce Keys AUTO sets the machine to calculate automatically the reduction ratio that fits the size of your paper. ZOOM allows you to enter a ratio from 50% to 200% in 1% increments. Press Enlarge Options Options 100% 50% 104% EXE->LTR 78% LGL->LTR Press Reduce 150% 94% A4->LTR 200% AUTO ZOOM 100% ZOOM 1 Place the original face down in the ADF. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Enlarge or Reduce.
Using the Options Key Use the Options key to temporarily change the copy mode (resolution), contrast and special copy options for the next fax only. See the explanations below the table. Press Options Menu Selections Options Factory Setting OPT:# OF COPIES NO. OF COPIES:XX 01 OPT:COPY MODE AUTO/TEXT/PHOTO AUTO OPT:CONTRAST - + - OPT:STACK/SORT STACK/SORT STACK OPT:SPECIAL OFF 2IN1/4IN1/OFF + Copy Mode (Type of Original) You can select the Copy resolution for your type of original.
Sorting Multiple Copies 1 Place the original face down in the ADF. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Options and or to select OPT:STACK/SORT, and then press Set. 4 Press or to select SORT, and then press Set. 5 Press Copy. —OR— Press or for additional settings. Special Copy Options You can save paper by copying either two or four pages onto one page. 1 Place the original face down in the ADF.
Changing Default Copy Settings Press Menu and 3 to change default settings for Copy mode. These settings will remain until you change them again by pressing Menu. Adjust the Contrast and Quality settings. By pressing a number, you can adjust copy settings as shown in the following to scroll through the options for each setting. Press Set to chart. Press or save your selection. Press Stop/Exit—OR—Press to select the next setting you want to change. Press Menu, and 3. 1.COPY MODE AUTO TEXT PHOTO 2.
12 For DOS Users 12 How to Use the Brother Machine with Your DOS Application Software Before working with your application software that runs on DOS, check that the Brother machine’s name appears in the printer selection of your application software. If the machine is not listed, you must install the printer driver that corresponds to HP LaserJet IIP’s emulations. The following table shows combinations of printer drivers and emulation mode.
Installing the Remote Printer Console Before you install the program, make sure you have the following hardware and software to install the program: DOS Version 3.3 or later Monitor EGA/VGA or compatible Option Mouse; the mouse driver must be installed. (You can also operate the program with the keyboard.) Follow these steps to install the remote printer console program: 1 Make sure your Brother machine is connected to your computer and is set to Online.
Using the Remote Printer Console Main Program Type C:\RPCX>RPCX and then press the Enter key to start the Remote Printer Console main program. The main screen will appear on your computer screen as shown below.
Remote Printer Console Current Printer Status Information Item Default What This Item Does Media Type Regular Selects the media type “Regular,” “Thin Paper,” “Thick Paper,” “Thicker Paper,” “Bond Paper” or “Transparency.” Paper Feed Paper Cassette Selects the paper feed mode, either “Paper Cassette” or “Manual.” Emulation*1 Laser Jet IIP Selects “Laser Jet IIP.
Page Setup Section Item Default What This Item Does Left Margin *2 Sets the Left Margin value (0-145) columns. Right Margin *2 Sets the Right Margin value (10-155) columns. Top Margin 0.5" Sets the Top Margin 0", 0.33", 0.5", 1", 1.5” or 2." Bottom Margin 0.5" Sets the Bottom Margin 0", 0.33", 0.5", 1", 1.5" or 2." Line / Page *2 Sets the lines/pages (5-128). Xoffset 0 Sets the Xoffset (vertical) value from 0 to 500 dots.
Other Configuration Item Default What This Item Does Auto LF Off Selects Auto LF “On or Off” Auto CR Off Selects Auto CR “On or Off” Auto Wrap Off Selects Auto Wrap “On or Off” Auto Skip On Selects Auto Skip “On or Off” Console Configuration Category File Function Environment Sets the Buzzer on/off, Color for Remote Print Console For more information on RPC, see the Help Information within the program.
Using Brother Machine as a 13 Printer 13 Special Printing Features Windows® Printing The dedicated printer driver and TrueType™ compatible fonts for Microsoft® Windows®, 95/98/98SE/Me/2000 Professional and Windows NT® Workstation Version 4.0 are available on the CD-ROM supplied with your machine. You can install them easily into your Windows® system using our installer program.
Printing from Your PC Multi-purpose Paper Cassette The machine’s multi-purpose paper cassette can be adjusted to feed many sizes of paper: letter, legal, A4, B5 and A5 plain paper. When the machine receives print data from your computer, it loads paper from the paper cassette. ■ Select the print command from your PC. Your PC sends a print command and data to the machine. The machine displays the date and time and RECEIVING DATA.
Front Output Bin The machine ejects paper with printed side face down into the output bin in the front of the machine. Unfold the output bin extension to support the printed pages. To prevent the possibility of transparencies smudging as they stack in the output bin, remove each transparency after it exits the machine. Manual Feed Slot Your machine has a manual feed slot above the paper cassette. You can load envelopes and special print media one at a time into this slot.
Loading One Sheet of Paper You do not have to choose Manual Feed in the Setup dialog box of your printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal), with the side you wish to print on face up in the manual feed slot. 1 Align the paper at the center of the manual feed slot and insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller. 2 Adjust the manual feed slot to the width of the paper.
Printing on Thicker Paper and Card Stock When the rear cover is lifted up, the machine has a straight paper path from the manual feed slot to the rear of the printer. Use this paper feed and output method when you want to print on thicker paper or card stock. 1 Select manual feed mode in the printer driver. 2 Send the print data as usual. 3 Lift up the rear cover at the rear of the machine. 4 Adjust the manual feed paper guides to the width of the paper you’re using.
Simultaneous Printing/Faxing Your machine can print data from your computer while sending or receiving a fax, or while scanning information into the computer. However, when the machine is copying or receiving a fax on paper, it pauses the PC printing operation, and then resumes when copying or fax receiving is complete. Fax sending continues during PC printing. (See Acceptable Paper, Page 2-6.
Printer Operations Reset Key You can clear data from the memory. Printing the Internal Font List You can print a list of the machine’s internal (or resident) fonts to see how each font looks before you select it. 1 Press Menu, 4, 1, 1. 2 Press Fax Start. The machine prints the 1.INTERNAL FONT list. 3 Press Stop/Exit. Printing the Print Configuration List You can print a list of current printer settings. 1 Press Menu, 4, 1, 2. 2 Press Fax Start. The machine prints the 2.CONFIGURATION settings.
14 Printer Driver Settings 14 (For Windows® Only) Using the Brother MFC-8500 Printer Driver A Printer Driver is software that translates data from the format used by a computer into the format required by a particular printer, using a printer command language or page description language. The printer drivers are on the supplied CD-ROM. The latest printer driver can also be downloaded from the Brother Solutions Center at http://solutions.brother.com.
Basic Tab *1 *2 *3 *1 Select the Paper size, Multiple Page and Orientation. *2 Select number of Copies and Media Type. *3 Select Paper Source, First Page and Other Pages.
Paper Size From the drop-down box select the Paper Size you are using. Multiple Page The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on one sheet of paper or enlarging the image size for printing on page on multiple sheets of paper. Ex. 4 in 1 Ex. 1 in 2 × 2 pages Border Line When printing multiple pages on one sheet with the Multiple Page feature you can select to have a solid border, dash border or no border around each page on the sheet.
Collate The collate selection is active if more than one copy is selected. With the collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected. If the collate check box is not selected then each page will be printed for all the copies selected before the next page in the document is printed. Collate box checked Collate box not checked Media Type You can use the following types of media in your printer.
Advanced Tab *2 *3 *4 *5 *1 Change the tab settings by selecting one of the following icons: *1 *2 *3 *4 *5 Print Quality Duplex Printing Watermark Page Setting Device Option Print Quality Resolution You can change the resolution as follows: • 300 dpi • 600 dpi Toner Save You can save running costs by turning on the Toner Save Mode, which reduces the print density.
Print Setting (For Windows® 95/98/98SE/Me Users Only) Print Setting is used for optimizing your print quality for the type of document being printed (Photos, Graphics or Scanned Images). When you choose Auto (Recommended), the printer automatically prints with the most suitable print settings. With the Print Setting set to Manual, you can change the Brightness, Contrast and Graphics Quality options manually. Duplex Printing Choosing the Duplex Printing icon displays the Manual Duplex features available.
Watermark You can place a logo or text into your document as a Watermark by using a bitmap file as your source file or select one of the preset Watermarks. Print Watermark The Print Watermark feature offers printing choices of: On all pages On first page only From second page Custom In background With the In background feature checked the Watermark will print behind your document on the page. If this feature is not checked then the Watermark will print on top of your document.
You can change the size and the position of the Watermark on the page by selecting the Watermark and clicking the Edit button. If you want to add a new Watermark, click the New button and select Text or Bitmap from the Watermark Style. Watermark Text Enter your Watermark text into the Text Box and select the Font, Size, Darkness and Style. Watermark Bitmap Enter the file name and location of your bitmap image in the File box or Browse for the file location.
Page Setting You can change the print size of your document with the Scaling feature. 1 Check Off if you want to print the document as it appears on your screen. 2 Check Fit to Paper Size, if your document has an unusual size, or if you have only the standard size paper. 3 Check the Free box if you want to reduce or enlarge the output. You can also use the Mirror or Reverse Print feature for your page setting.
Device Options Set one of the following Printer Functions: Quick Print Setup Administrator Print Date & Time PRINTER DRIVER SETTINGS (FOR WINDOWS® ONLY) 14 - 10
Quick Print Setup The Quick Print Setup feature allows you to quickly select driver settings. To view settings, simply click your mouse button on the task tray icon. This feature can be set to ON or OFF from the Device Options section. Administrator (For Windows® 95/98/98SE/Me Users Only) The administrator selection permits the Copy, Scaling and Watermark features to be locked and password protected. Note Record your password and keep it in a safe place for future reference.
Print Date & Time When enabled the Print Date and Time feature will automatically print the date and time from your computers system clock on your document. Click the Setting button to change the Date and Time Format, Position and Font. To include a background with the Date and Time select Opaque. When Opaque is selected you can set the Darkness of the Date and Time background by changing the percentage. Note The Date and Time indicated in the selection box represents the format the will be printed.
Accessories Tab The Accessories Tab includes the settings for configuring the printer driver for what size paper is being used for each paper source. This tab also installs any additional options into the driver settings. Paper Source Setting To configure the paper size for each paper source, highlight the source from the Paper Source Setting list. Select the Paper Size from the pull-down box and click Update. (The Paper Source Setting is used when selecting Auto Select in the Basic Tab.
Support The Support Tab provides driver version information and setting information. In addition there are links to the Brother Solution Center and Driver Update Web sites. Brother Solutions Center The Brother Solutions Center is a Web site offering information about your Brother product including FAQ’s , User Guides, Driver updates and Tips for using your machine. Web Update Web Update checks the brother web site for updated drivers and automatically downloads and updates the driver on your computer.
Features in the Printer Driver (For Windows® 2000) The Windows® 2000 printer driver utilizes Microsoft’s uni-driver architecture. The following section describes the driver features and selections available for Windows® 2000. General Tab Printing Preferences In the General tab, click the Printing Preferences... button to access the Layout tab.
Layout Tab *1 *2 *1 Orientation Select the Orientation, which is how your document will be positioned on the paper (Portrait or Landscape).
*2 Pages Per Sheet You can select 1, 2, 4, 6, 9 or 16 pages to be printed on one sheet of paper. The image of each page will be reduced as needed to fit on the paper. 2 in 1 4 in 1 Paper/Quality Tab *1 *2 *1 Paper Source Possible paper sources are: Automatically Select, Auto, Upper Paper Tray, Lower Paper Tray (optional cassette #2) and Manual Feed Slot. When “Automatically Select” is chosen the machine automatically will choose the cassette with the appropriate size of paper.
*2 Media For the best print quality, select the type of media you are using: Regular Thick Paper Thicker Paper Transparency When using ordinary plain paper, select Regular. When using heavier weight paper, envelopes, or rough paper, select Thick Paper or Thicker Paper. For OHP transparencies, select Transparency. Advanced Options Click the Advanced... button in the Paper/Quality tab to access the screen below: *1 *2 *3 *1 Paper /Output Paper Size – Select the paper size of the document you are printing.
*2 Graphic Print Quality – You can change the resolution as follows: 600 × 600 dots per inch 300 × 300 dots per inch *3 Document Options Advanced Printing Features – You can Enable or Disable Advanced Printing Features from this selection. If you disable it, Page Order, Pages Per Sheet, Copy and Collate will be disabled. Halftoning – This selection is for changing the dither pattern to achieve the best print results when printing graphics.
Device Settings Tab Form To Tray Assignment – This selection assigns the paper size to each paper source. For auto paper selection (Automatically Select) to work properly, the paper size set for each source must match the actual size of paper loaded.
15 Using the Windows®-Based Brother MFL-Pro Control Center 15 Brother Control Center The Brother Control Center is a software utility that pops up on the PC screen whenever paper is placed in the automatic document feeder (ADF). This allows you to quite easily, with very few mouse clicks, access the most frequently used scanning applications. Using the Control Center eliminates the need to manually launch the specific applications.
How to Turn Off AutoLoad 1 Left-click the Control Center icon, and then click Show. 2 When the Control Center icon appears, left-click the Smart Click Control Center button. A dialogue box with a check box labeled “AutoLoad Pop-up” will appear: 3 Uncheck the AutoLoad Pop-Up option. Using the Scan Keys You can use the Scan keys on the control panel to scan originals into your word processing, graphics or E-mail applications.
Scan Image You can scan a picture into your graphics application for viewing and editing. 1 Place your original face down in the ADF. 2 Press Scan Image. The MFC will scan the original and send a image to your graphics application. Scan/OCR If your original is text, you can have it automatically converted by ScanSoft™ TextBridge® to an editable text file and then displayed in your word processing application for further editing. 1 Place your original face down in the ADF. 2 Press Scan/OCR.
Brother Control Center Features Auto Configuration During the installation process the Control Center checks your system to determine the default applications for E-mail, word processing and graphics viewer/editor. For example, if you are using Outlook as your default E-mail application, the Control Center automatically will create a link and a scanning application button for Outlook.
Copy Operations Copy—allows you to use the PC and any Windows® printer driver for enhanced copy functions. You can scan the page on the Brother MFC and print the copies using any of the features of the Brother MFC printer driver—OR—you can direct the copy output to any standard Windows® printer driver installed on the PC. PC Fax Operation Send a Fax—allows you to scan a picture or text original and automatically send the image as a fax from the PC using the Brother MFL Pro fax software.
Setting Up the Scanner Configurations The Pop-Up application stores eight different scanning modes. Each time you scan an original, you will choose the most appropriate scanning mode from the following: Faxing, Filing and Copying Text for OCR Photos Photos (High Quality) Photos (Quick Scan) Custom Draft Copy Fine Copy Each mode has its own set of stored settings. You can keep the factory default settings or change them at any time: Resolution—Select the scanning resolution you most frequently use.
Scan to File Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button.
Destination Folder PaperPort Folder—Select this checkbox to scan the original into your PaperPort folder. Other Folder—Select this checkbox, to scan the original as another file type and/or into another directory/folder. File—If you selected Other Folder, from the pull-down list select the type of file: PaperPort Files (*.MAX) Self Viewing Files (*.EXE) PaperPort 5.0 Files (*.MAX) PaperPort 4.0 Files (*.MAX) PaperPort 3.0 Files (*.MAX) Windows Bitmap (*.BMP) PC Paintbrush (*.PCX) Multi-page PCX (*.
Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button. E-mail Application E-mail Package—From the pull-down list, select your E-mail application. E-mail Settings—Click the EMail Settings… button to set up links.
Conversion Options Format Combine all files into one file when possible—Click this checkbox to combine all files of the same type into one file. (For Brother Color Models Only) Convert non-image files to color—Click this checkbox to convert all files that have been processed through OCR to color. Show QuickSend Menu Click this checkbox if you want the Select QuickSend Recipient window to be displayed when you choose Scan to E-mail.
Scan to Word Processor Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button.
Word Processor Word Processor—From the pull-down list, select the word processor you want to use. Click the Link Settings… button to display a screen to set up a link to the version of OCR and document format that you want to use: OCR Package—From the pull-down list, select TextBridge Classic OCR if you want to use the OCR package that was installed with the Brother software. Click the OCR Settings… button to choose how the OCR application will read the pages you scan into your word processor application.
User-Defined Button Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button. Target Application Application—From the pull-down list, select the application you want to add to this Pop-Up screen.
Copy Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings... button. Copy Settings Brother MFC-8500 Copies—Enter the number of copies you want to print. To change the copy options, click the Copy Options... button.
Send a Fax Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button. Fax Settings Brother MFL Pro Fax FAX Resolution—Fine (200 × 200). To change the fax options, click the FAX Options… button.
16 Using ScanSoft™ PaperPort® for Brother and ScanSoft™ TextBridge® 16 Using ScanSoft™ PaperPort® and TextBridge® ScanSoft™ Paper Port® for Brother is a document management application. You will use PaperPort® to view incoming faxes and scanned documents. PaperPort® has a sophisticated, yet easy-to-use, filing system that will help you organize your documents. It allows you to combine or “stack” documents of different formats for printing, faxing or filing.
Viewing Items in ScanSoft™ PaperPort® for Brother PaperPort® provides several ways to view items: Desktop View displays a thumbnail, a small graphic that represents each item in a Desktop or folder. Items in the selected folder appear on the PaperPort® Desktop. You can see PaperPort® items (MAX files) and non-PaperPort® items (files created using other applications).
Links to Many Other Applications PaperPort® automatically recognizes many other applications on your computer and creates a “working link” to them. The Link Bar at the bottom of Desktop view shows icons of those linked applications. To use a link, drag an item onto one of the icons to start the application represented by the icon. A typical use of the Link Bar is to select an item and then fax it. This sample Link Bar shows several applications with links to PaperPort®.
Exporting Items in Other Formats You can export or save PaperPort® items in several popular file formats. For Windows® 95/98/98SE, and Windows NT® Workstation Version 4.0, Windows® 2000 Professional and Windows® Me, you can export formats BMP, PCX, DCX, JPG, TIF, PDF, PNG, FPX, HFX, or self-viewing. Exporting an Image File 1 Select the Export command from the File pull-down menu in the PaperPort® window. The Export ‘XXXXX’ As dialog box will be displayed.
Scanning a Document into Your PC 1 Insert document(s) face down in the document feeder of the machine. 2 Adjust the following settings, if needed, in the Scanner Setup window: • Resolution • Gray Scale (Black & White, Gray [Error Diffusion], True Gray) • Brightness • Contrast • Size 3 Select the Start button from the Scanner window. When scanning is completed, close the scanner window. The PaperPort® screen will appear showing the image you scanned highlighted in red.
Contrast The contrast setting is adjustable only when you have selected one of the gray scale settings, but it is not available when Black & White is selected as the gray Scale. Increasing the contrast level (by dragging the slidebar to the right) emphasizes dark and light areas of the Image, while decreasing the contrast level (by dragging the slidebar to the left) ravels more detail in gray areas. Instead of using the slidebar, you can type a value in the box to set the contrast.
PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. A thumbnail version of the image will appear in the Scanning Area. This is only a preview of the image so you can see how it will look. The PreScan button is used to preview an image for cropping any unwanted portions from the image. When you are satisfied with the preview, select the Start button to scan the image. 1 Insert document face down in document feeder of the machine.
17 Setting Up and Using PC FAX (For Windows® Only) 17 Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link® Pro software. Detailed installation and setup instructions are in the On-Line Documentation section of the Brother CD-ROM that is included with your MFC. Check the online README.
MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC. When you access this application, the settings on your MFC will be downloaded automatically to your PC and displayed on your computer screen. If you change the settings, you can upload them directly to the MFC. OK This starts the process of uploading the data to the MFC and exiting the remote setup program.
PC FAX Sending (For Windows® Only) The Brother PC FAX feature allows you to use your PC to send a file. You can create a file in any application on your PC, and then send it as a PC FAX. You can even attach a cover page note. All you have to do is set up the receiving parties as Members or Groups in your PC FAX Address Book. Then you can use the Address Book Search feature to quickly find them to address your fax.
Setting Up Sending To access the Sending tab from the Brother PC-FAX Setup dialog box by clicking the Sending tab. Outside line access Enter the number needed to access an outside line. This is sometimes required by the local PBX telephone system. Include header To add header information to the top of the fax pages being sent, check the Header box. Address Book file You can select different database files for use with the Address Book.
User interface To select User Interface for the sending dialog box. You have a choice of the Simple Style or the Facsimile Style.
Setting Up Speed Dial Access the Speed Dial tab from the Brother PC-Fax Setup dialog box by clicking the Speed Dial tab. (To use the feature you must select the Facsimile Style user interface.) You can register any address or group on one of the ten Speed Dial buttons. To register an address on a Speed Dial location: 1 Click the Speed Dial location you want to program. 2 Click the address or group you wish to assign to the Speed Dial location. 3 Click the Add >> button to program the Speed Dial location.
The Address Book From the Start menu, select Programs, Brother, Brother MFL Pro Suite, and then click Address Book.
Setting Up a Member in the Address Book In the Brother Address Book dialog box you can add, edit and delete stored information for members and groups. 1 In the Address Book dialog box, click the icon to add a member. The Brother Address Book Member Setup dialog box will appear: 2 In the Brother Address Book Member Setup dialog box, type the member’s information. Name and Fax are required fields. Click the OK button to save the member’s information.
Setting Up a Group for Broadcasting If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. 1 In the Brother Address Book dialog box, click the icon to create a group. The Brother Address Book Group Setup dialog box appears: 2 Type the name of the new group in the Group Name field. 3 In the Available Names box, select each member to be included in the Group, and then click Add >>. Members you add to the group will be listed in the Group Members box.
Deleting a Member or Group To delete a Member or Group: 1 Select the Member of Group you want to delete. 2 Click the delete icon. 3 Click OK when the Delete OK? Dialog appears. Exporting the Address Book You can export the address book to an ASCII text file (*.csv). To export the current telephone book: Note If you are creating a Vcard, you must first select the member. 1 From the Address Book select File, point to Export, and then click Text —OR—Click Vcard and go to Step 5.
5 Type the name of the file, and then select Save. Importing to the Address Book You can import ASCII text files (*.csv) or Vcards into your Address Book. To import an ASCII text file: 1 From the Address Book select File, point to Import, and then click Text —OR—Click Vcard and go to Step 5. 2 Select the data fields you wish to Import from the Available Items column, and then click Add >>. Note Select items in the order you want them listed.
5 Type the name of the file, and then select Open. Setting Up Cover Page Access the Brother PC-FAX Cover Page Setting from the FAX Sending dialog box by clicking .
To You can enter information in each field. Note If you are sending a fax to multiple recipients, the recipient information will not be printed on the Cover Page. From You can enter information in each field. Comment Type the comment you want to add to the cover page. Select Cover Page Form Select the cover page form you want. Import BMP file You can insert a bitmap file, such as your company logo, in the cover page. Select the BMP file by using the browse button, and then select the alignment style.
Sending a File as a PC-FAX Using the Simple Style 1 Create a file in Word, Excel, Paint, Draw, or any other application on your PC. 2 From the File menu, select Print. The Print dialog box will appear: 3 Select Brother PC-FAX as your printer, and then click OK. The FAX Sending dialog box will appear: 4 In the To: field, type the fax number of the receiving party. You can also use the Address Book to select destination fax numbers.
Sending a File as a PC-FAX Using the Facsimile Style 1 Create a file in Word, Excel, Paint, Draw, or any other application on your PC. 2 From the File menu, select Print. The Print dialog box will appear: 3 Select Brother PC-FAX as your printer, and then click OK.
4 Enter the fax number by using any of the following methods: a. Enter the number using the dial pad. b. Click any of the 10 Speed Dial buttons. c. Click the Search button, and then select a Member or Group from the Address Book. Note If you make a mistake you can use the click the Clear button to clear all the entries. 5 To include a cover page, check the Cover Page option. You can also click the Cover Page button to create or edit an existing cover page. 6 Click Start to send the fax.
Setting Up Your PC 1 Right-click the PC-FAX icon on your PC Task Bar, and then click PC-Fax RX Setup. 2 The PC-Fax RX Setup dialog box will appear: 3 In Ring Delay, select the number of rings before your PC answers incoming calls. 4 In Save file to, use the Browse button if you want to change the path where PCFAX files will be saved. 5 Make sure File Format is checked for .max (Default Required to use with PaperPort).
18 Using Automatic E-Mail Printing 18 For Windows® 95, 98, 98SE, Me Only Main Features ■ You can use Automatic E-Mail Printing with other E-mail software: Brother Automatic E-Mail Printing has some extra functions that other E-mail software, such as Netscape Navigator™ or MS Internet Mail, do not support.
19 Using the Brother MFC with a New Power Macintosh® G3, G4 or iMac™/iBook 19 Set up Your USB Equipped Apple® Macintosh® G3,G4, iMac™ or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 Note Before you can connect the MFC to your Machintosh®, you must purchase a USB cable that is no longer than 6 feet (1.8 meters). To work with your MFC your USB Equipped Apple® Macintosh® must be set up with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 (The Brother Scanner Driver works only with Mac OS 8.6/9.0/9.0.4/9.
To print the document: 3 From application software such as PaperPort®, click File menu and select Page Setup. You can change the settings for Paper Size, Orientation and Scaling, and then click OK. 4 From application software such as PaperPort, click File menu and select Print. Click Print to start printing. Note If you want to change Copies, Pages, Resolution, Paper Source and Media Type, select your settings before clicking Print. Option Setup allows you to select Duplex.
Sending a Fax from Your Macintosh® Application You can send a fax directly from your Macintosh® application using the following steps: 1 Create a document in a Macintosh application. 2 To begin the fax transmission, select Print from the File menu. The Printer dialog box appears: When Printer is selected, the top button shows Print and the Address button is grayed. 3 From the Output pop-up menu, select Facsimile.
4 Click Send Fax. The Send Fax dialog box appears: The Address Book dialog box has two list boxes. The left box shows all the previously Stored Fax Numbers; the right box will show the Destination Fax Numbers as you select them. 5 To address the fax, type a fax number in the Input Fax Number box. —OR— Select a name/number from the Stored Fax Numbers box, and then click . Your recipient will appear in the Destination Fax Numbers box.
Setting Up Your Address Book You can add new members and groups to your Address Book, even while you are addressing a fax. Adding a New Member 1 To add a new member to the Address Book, in the Facsimile dialog box click Address. The Address Book dialog box appears: 2 Click New. The following dialog box appears: 3 Type the name and fax number. 4 If you want to, you can store a comment in the Memo field if you wish (up to 15 characters). 5 Click OK to return to the Address Book dialog box.
Adding a New Group You can set up a group of multiple recipients. 1 Click Group. The Group Setting dialog box appears. 2 In the Group Name field, type a name for your Group. 3 From the Stored Fax Numbers box select the recipients for your Group, and then click . Your selection will appear in the box under the Group Name field. 4 Click OK. The Address Book dialog box reappears: 5 Click OK. The Print/Facsimile dialog box reappears: 6 If you are ready to send your fax, click Send Fax.
Using Brother TWAIN Scanner Driver with Your Apple® Macintosh® The Brother MFC software includes a TWAIN Scanner driver for Macintosh®. This Macintosh® TWAIN Scanner driver can be used with application that supports the TWAIN specification. You can use PaperPort® for scanning.
Accessing the Scanner Run your PaperPort® software. You will see the PaperPort® icon in the upper right corner of your screen. The first time you use the Brother TWAIN driver, set it as the default by choosing the Select Source, and then click the PaperPort® icon. Afterward, for each original you scan, choose Acquire Image by clicking the PaperPort® icon. The Scanner setup dialog box will appear. Scanning a Document into Your Macintosh G3, G4 or iMac 1 Place the original in the ADF.
Settings in the Scanner Window Image Resolution Choose the scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but can achieve a finer scanned image. (Each model has different resolutions. See Specification.) Scanning Area Set the Size to one of the following: • Letter (8.5 × 11 inches) • A4 (210 × 297 mm) • Legal (8.5 × 14 inches) • A5 (148 × 210 mm) • B5 (182 × 257 mm) • Executive (7.25 × 10.
Business Card Size To scan business cards, select the Business Card size setting (90 × 60 mm) and place the business card at the top center of a carrier sheet. Carrier sheets are available from your Dealer. When scanning photographs or other images for use in a word processor or other graphics application, it is a good idea to try different settings for the contrast, mode and resolution to determine which settings look best. Miscellaneous Brightness Adjust the brightness settings to obtain the best image.
PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. A thumbnail version will appear in the Scanning Area. This is only a preview of the image, so you can see how it will look. The PreScan button is used to preview an image for cropping any unwanted portions from the image. When you are satisfied with the preview, click Start to scan the image. 1 Insert the original face down in the ADF. 2 Click PreScan.
20 Optional Accessories 20 Paper Cassette #2 (Option) You can purchase the Paper Cassette #2 accessory (LT400) to use as a third paper source. Cassette #2 holds up to 250 sheets of 20 lb. (75 g/m2) paper. Multi-purpose Paper Cassette #2: Holds approx. 250 sheets of 20 lb. (75 g/m2) Basis Weight: 16 to 28 lb. (60 to 105 g/m2) Caliper: 0.003 to 0.005 inches. (0.08 to 0.
21 Important Information 21 Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform these activities in the off-peak hours, such as early morning or late evening. This equipment complies with Part 68 of FCC Rules.
If you experience trouble with your MFC-8500, please contact a Brother Authorized Service Center for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If you are not able to solve a problem with your MFC, contact Brother Customer Service.
WARNING Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure. Caution Changes or modifications not expressly approved by Brother Industries, Ltd. may void the user’s authority to operate the equipment. WARNING Important—About the Interface Cable A shielded interface cable which is included with your machine should be used to ensure compliance with the limits for a Class B digital device.
• Consult the dealer or an experienced radio/TV technician for help. Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Warranty You use the IEEE-1284 shielded parallel cable provided by Brother Industries, Ltd.
8 This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will fit into only a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug by using an adapter. 9 Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.
• Do not use this product near water (for example, near a bathtub, sink, swimming pool or in a wet basement). • Do not use the machine’s telephone during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak. • Use only the power cord indicated in this manual. Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd.
Troubleshooting and 22 Routine Maintenance 22 Troubleshooting IMPORTANT For technical and operational assistance, you must call the country where you purchased the MFC. Calls must be made from within that country. Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself.
Error Messages Error Message Cause Action COOLING DOWN WAIT FOR A WHILE The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the machine shows COOLING DOWN and WAIT FOR A WHILE. You must wait and allow the machine to resume printing when it is ready. COVER OPEN PLS CLOSE COVER The front cover was not completely closed.
Error Messages Error Message Cause Action PLS OPEN COVER A page, piece of paper or paper clip, etc. may be jammed inside the machine. Open the front cover. If you see any jammed paper or other item, gently pull it out, then close the scanner unit. If the error message remains, open and close the front cover again. If the machine cannot reset itself and return to the date and time prompt, it will display MACHINE ERROR XX.
Document Jam The originals did not feed properly, or were too long. 1 Lift the control panel. 2 Carefully pull the document toward the front of the machine. 3 Close the control panel. 4 Press Stop/Exit. Paper Jam Before you can clear a printer jam error, you must find out where the paper is stuck. See the following three types of paper jams. WARNING Do not use force to pull the jammed paper from the paper tray because you may damage the machine and cause toner to scatter on the next printed pages.
Paper is Jammed in the Multi-purpose Paper Cassette 1 Pull the paper cassette out of the machine. 2 Remove any crinkled sheets. 3 Adjust the guides to fit. 4 Press down the paper to flatten it in the paper cassette. 5 Reinstall the paper cassette. Paper is Jammed near the Drum Unit 1 Open the front cover. 2 Remove the drum unit but do not force it if it cannot be removed easily. Instead, pull the edge of the jammed paper from the paper cassette. 3 Gently pull out the jammed paper.
If You Are Having Difficulty with Your Machine If you think there is a problem with your machine, make a copy first. If the copy looks good, the problem is probably not your machine. Check the table below and follow the troubleshooting tips. Difficulty Suggestions Condensed print and horizontal streaks, the top and bottom of sentences are cut off. If your copy looks good, you probably had a bad connection, with static or interference on the phone line.
Sending Faxes Difficulty Suggestions Machine does not answer when called Make sure the machine is in the correct receiving mode for your setup (either FAX, FAX/TEL, TAD). Check for dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the machine’s telephone jack. If there is no ringing when you call your machine, call your Telephone Company to check the line.
Difficulty Suggestions I have difficulty with custom features on a single line If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or other custom features on a single phone line with your fax machine, it may create a problem sending or receiving fax data. For Example: Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
Difficulty Suggestions The machine cannot print full pages of a document. The machine received a very complex print job and could not process part of the page. This print may be solved in several ways. If you are using Windows® 95/98/Me/2000 or Windows NT® Workstation Version 4.0 with the supplied printer driver, see the “Windows® Setup Printing Difficulties” section. Try to reduce the complexity of your document or reduce print resolution.
Difficulty Suggestions Software “Unable to write to 1. Make sure the MFC is on (plugged into the AC outlet) Difficulties LPT1” or “LPT1 already and that is connected directly to the computer using in use” error message the bundled IEEE-1284 bi-directional parallel cable. appears. The cable must not go through another peripheral device (such as a Zip Drive, External CD-ROM “MFC is Busy” or “MFC Drive, or Switch box). Connect Failure” error 2.
Difficulty Suggestions Printed pages contain white stripes. You may fix this by wiping the scanner windows with a clean soft cloth. (See Routine Maintenance and Cleaning the Drum Unit, on Pages 22-16 and 22-17.) If you still see white stripes or faint images and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one. Check the machine’s environment. Conditions such as humidity, high temperatures, etc. may cause this print defect to occur.
Difficulty Suggestions Printed pages are marked at regular intervals. Markings may disappear by themselves. Try copying multiple pages to clear this problem. Markings may occur if the machine has not been used for a long time. A possible cause is that the surface of the drum is scratched. You must then replace the drum unit with a new one. If the markings do not disappear, it may be that the drum was marked or damaged by excessive exposure to light. In this case, replace the drum unit with a new one.
Packing and Shipping the Machine Whenever you transport the machine, use the packing materials that came with your machine. Also, follow the steps below to pack the machine so it won’t be damaged, which would void the machine’s warranty. 1 Remove the telephone line cord and unplug MFC from the AC outlet. 2 Open the front cover. 3 Remove the drum unit. Caution Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit.
7 If you have the Cassette #2 option, carefully pick up the machine and remove Cassette #2 to pack it separately. Cassette #2 8 Pack additional parts (cord, paper cassette, printed materials) into the carton. Bottom Layer Note If you are returing the MFC to Brother as part of the Exchange Service, pack only the MFC. Keep all separate parts to use with your “Exchange” machine.
Top Layer Middle Layer 9 Close the carton and tape it shut.
Routine Maintenance Keep your machine in optimum condition by cleaning it on a regular basis. It is a good idea to clean the drum unit during this routine. Avoid using thinners or other organic solvents and do not use water. Cleaning the Document Scanner 1 Unplug the telephone line and then the power cord. When you reconnect these lines later, connect the power cord first, then the telephone line. 2 Lift the control panel cover. 3 Clean the white bar and glass cover under the white bar.
WARNING Just after you have used the machine, some internal parts of the machine are extremely HOT! When you open the front cover of the machine, never touch the shaded parts as shown in the diagram below. HOT! 3 Gently clean the scanner window by wiping with a clean soft dry cloth. Do not use isopropyl alcohol. Scanner Window Cleaning the Drum Unit We recommend placing the drum unit on a drop cloth or large disposable paper to avoid spilling and scattering toner.
3 Reinstall the drum unit into the machine. (See Replacing the Drum Unit, Page 22-21.) 4 Close the front cover. 5 Plug in the power cord first, and then plug in the telephone cord. Replacing the Toner Cartridge The machine can print up to 6,000 pages using a high yield toner cartridge. When the toner cartridge is running low, the display shows TONER LOW. The machine is supplied with a standard toner cartridge that must be replaced after approximately 3,000 pages.
WARNING Just after you use the machine, some internal parts of the machine will be extremely HOT! So, never touch the shaded parts shown in the illustration. HOT! 1 Open the front cover and pull out the drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. 2 Hold down the lock lever on the right as you pull the toner cartridge out of the drum unit assembly. Lock Lever Caution Handle the toner cartridge carefully.
Caution ■ Wait to unpack the toner cartridge until immediately before you install it into the machine. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. ■ You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which is specially formulated to ensure top print quality. Using another brand of toner cartridge may void your machine’s warranty.
8 Reinstall the drum unit and close the front cover. Replacing the Drum Unit The machine uses a drum unit to create print images on paper. If the LCD shows CHANGE DRUM SOON, the drum unit is near the end of its life and it is time to purchase a new one. Even if the LCD shows CHANGE DRUM SOON, you may be able to continue printing without having to replace the drum unit for a while.
Follow these steps to replace the drum unit: 1 Open the front cover. 2 Remove the old drum unit. Place the drum unit on a drop cloth or disposable paper to avoid scattering toner. 3 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly. (See Replacing the Toner Cartridge, Page 22-18.) Lock Lever Discard the used drum unit according to local regulations. If you are not sure of them, call your local Sanitation Department.
Glossary ADF (Automatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. Auto Dial List Listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order. automatic fax transmission Sending a fax without picking up the handset or pressing Hook. Automatic Redial If the fax did not go through because the line was busy the fax machine redials the number.
Cover Page Message The comment on the Cover Page (programmable). Delayed Fax Sends your fax at a later time that day. Delayed Timer You can program a certain time each day that all delayed faxes will be sent. Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother machine uses the new number to simulate a dedicated fax line. drum unit A printing device for your machine.
interval The preprogrammed time period between automatically printed Fax Activity Reports. You can print Activity Reports on demand without interrupting this cycle. LCD (liquid crystal display) The display screen on the machine that shows interactive messages during On-Screen Programming and defaults to the date and time when the machine is idle. manual fax When you press Hook—OR—lift the handset so you can hear the receiving fax machine answer before you press Fax Start to begin transmission.
Speaker Volume You can set the volume when your machine is on Hook. Speed Dial A preprogrammed number for easy dialing. You must press the Speed dial button and then two digit code to start the dialing process. Standard resolution 203 × 98 dpi. For quickest transmission of regular size text. Station ID The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number. Super Fine resolution 203 × 392 dpi. Best for very small print and line art.
Specifications Product Description Five performance modes are available for the 5in1 model MFC-8500: Fax, Printer, Copier, Scanner and PC Fax. Fax Coding System Modem Speed Document Input Width Document Input Length Printing Width Scanning Width Paper Size Automatic Document Feeder (ADF) Multi-purpose Paper Cassette Gray Scale Polling Types Contrast Control MH/MR/MMR: 14400-2400 bps; Automatic Fallback: 5.8 inches to 8.5 inches (148 mm to 216 mm) 3.9 inches to 14.1 inches (100 mm to 360 mm) 8.
Printer Emulation Printer Driver Interface Memory Capacity Print Method Resolution Print Quality Print Speed Consumable Items Brother Printing System for Windows® and emulation mode of HP LaserJet IIP (PCL level 4) Windows® 95/98/98SE/Me/2000 and Windows NT® Workstation Version 4.0 driver supporting Brother Native Compression mode and bidirectional capability Apple® Macintosh® QuickDraw® Driver for OS 8.6/9.0/9.0.4/9.
Computer Requirement For Windows® Operating System CPU (Pentium) RAM 95, 98, 98SE 75MHz 24MB (32MB recommended) NT Workstation4.0 75MHz 32MB (64MB recommended) 2000 Professional 133MHz 64MB (128MB recommended) Me 150MHz 32MB (64MB recommended) Hard Disk Space 50MB For Macintosh® Operating System Apple® Macintosh® QuickDraw® G3, G4, iMac or iBook with OS8.5, 8.5.1 (Only Printer) OS8.6/9.0/9.0.4/9.1 (Printer & Scanner) CPU (Pentium) RAM All base models meet minimum requirements.
Parallel Interface Specifications Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used. Pin Assignment Pin No. Signal Direction Pin No. Signal Direction 1 DATA STROBE Input 19 0V(S.G.) - 2 DATA 1 Input 20 0V(S.G.) - 3 DATA 2 Input 21 0V(S.G.) - 4 DATA 3 Input 22 0V(S.G.) - 5 DATA 4 Input 23 0V(S.G.) - 6 DATA 5 Input 24 0V(S.G.) - 7 DATA 6 Input 25 0V(S.G.) - 8 DATA 7 Input 26 0V(S.G.
Symbol Sets/Character Sets *HP mode • ISO14 JIS ASCII • Roman 8 • ISO57 Chinese • ISO Latin 1 • ISO11 Swedish (ECMA-94) • HP Spanish • ISO60 Norwegian 1 • ISO17 Spanish • ISO61 Norwegian 2 • ISO10 Swedish • ISO4 UK • ISO16 Portuguese • ISO25 French • ISO84 Portuguese • ISO69 French • ISO85 Spanish • HP German • PC-8 • ISO21 German • PC-8 D/N • ISO15 Italian • PC-8 Turkish • ISO6 ASCII • PC-850 • Legal • PC-852 • ISO2 IRV • PC-860 • PC-863 • PC-865 If you want to know which char
The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8.
Index A access codes for dialing, storing 7-7 accessories and supplies ii ADF (automatic document feeder) 6-1 assembly 2-3 document tray 2-4 document wire 2-4 drum unit assembly 2-3 grounded three-prong plug 2-9 handset 2-9 loading paper 2-8 power cord 2-9 telephone line code 2-9 Toner Cartridge 2-3 automatic dialing 7-5 fax receive 5-1 fax redial 6-2 transmission 6-2 B Broadcasting 7-6 setting up Groups for 7-3 Brother accessories and supplies ii Brother numbers i Customer Service i fax-back system i Test
Groups 7-6 One Touch numbers 7-5 pulse (rotary) (for Canada) 7-7 Speed Dial numbers 7-5 document jam 22-4 Drivers Windows printing 13-1 drum unit cleaning 22-17 installing 2-3 life remaining 22-22 replacing 22-21 Dual Access 6-3 E Easy Receive 5-3 ECM (Error Correction Mode) 1-6 entering text 4-3 envelopes printing 13-2 sizes 2-6 error messages on LCD 22-1 to 22-3 CHECK PAPER 22-1 COMM.
L LCD (Liquid Crystal Display) 3-1 M Macintosh® G3, G4 or iMac™ 19-1 maintenance, routine 22-16 manual mode 5-1 transmission 6-2 manual feed slot 2-6 Menu mode programming at a glance 3-1 Menu table 3-2 Multi-Function Link® Pro MF Link mode, turning on 5-8 printing 13-1 driver 13-1 receiving faxes if you are having diffculty 22-6 sending faxes if you are having diffculty 22-7 multi-purpose sheet feeder 2-8 O OCR (ScanSoft™ TextBridge®) 16-1 One Touch numbers accessing with Shift key 7-1 changing 7-2 diali
R Real Time Transmission 6-3 receive mode 5-1 FAX 5-1 FAX/TEL 5-1 MANUAL 5-1 TAD, external 2-10, 5-1 redial 6-2, 7-7 reducing copies 11-3 long faxes 5-3 remote codes for extension phones 5-5 remote fax options 9-1 remote printer console 13-1 remote retrieval 9-4 access code changing 9-3 using 9-4 commands 9-5 getting your faxes 9-6 remote retrieval access code 9-4 reports 10-1 resolution fax (standard, Fine, Super Fine, Photo) S-1 printing S-2 scanning 16-5 setting for next fax 6-5 rings, setting number of
V video capture to PC 16-1 Voice calls FAX/TEL (double-ring) 5-2 voice mail Volume, setting beeper 4-5 handset 4-6 amplify (for Hearing-impaired) 4-7 ring 4-5 speaker 4-5 W Warranties Canada vi Notice of Disclaimer iii USA iv, v Windows® 13-1 I-5 INDEX
Press 9 0. EXIT REMOTE OPERATION Press 9 8 then for TAD, press 1. FAX/TEL (Fax/Telephone), press 2. FAX, press 3. CHANGE ANSWER MODE 1 long beep — Fax message(s) No beeps — No messages Press 9 7 1 CHECK RECEIVING STATUS 4 Using Remote Access Code 1 Dial your fax number from a fax machine using touch tone. 2 When your machine answers and beeps, immediately enter your Remote Retrieval Access Code (159 ).
Changing Remote Retrieval Access Code 1 Press Menu, 2, 5, 3. 2 Enter a three-digit number from 000 to 999. The cannot be changed. 3 Press Set. 4 Press Stop/Exit. Remote Commands CHANGE PAGING/FAX FORWARDING SETTING Press 9 5. then to Turn feature off, press 1. Select Fax Forwarding, press 2. Select Paging, press 3. 2 Program Fax Forwarding Number press 4. Enter the new fax number where you want your fax messages forwarded, and press # #. Turn Fax Storage on, press 6. Turn Fax Storage off, press 7.
EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user s satisfaction.
® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only.
