USER’S GUIDE MFC-680CN MFC-885CW
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-680CN and MFC-885CW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
EC Declaration of Conformity under the R & TTE Directive ii
Table of Contents Section I 1 General General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................ 3 Viewing Documentation ................................................................................... 3 Control panel overview ..........................
4 Security features 28 Memory Security..................................................................................................28 Setting and changing the memory security password ...................................28 Turning the memory security on/off ...............................................................29 Section II Fax 5 Sending a fax 32 Entering Fax mode ..............................................................................................32 Faxing from the ADF ........
Telephone and External devices 45 Voice operations.................................................................................................. 45 Making a telephone call................................................................................. 45 Answering calls with the Speaker Phone ..................................................... 45 Mute............................................................................................................... 45 Tone or Pulse ..................
9 Digital TAD 61 TAD-Mode for internal TAD .................................................................................61 Setting up the TAD ........................................................................................61 Outgoing message (OGM) ............................................................................61 Fax/Tel OGM (Announcement) .....................................................................62 Activating TAD mode ...................................................
Section III Copy 13 Making copies 80 How to copy......................................................................................................... 80 Entering Copy mode...................................................................................... 80 Making a single copy ..................................................................................... 80 Making multiple copies ..................................................................................80 Stop copying..............
Scan to a memory card or USB Flash memory drive ........................................102 Entering Scan mode ....................................................................................102 How to scan to a memory card or USB Flash memory drive.......................102 Understanding the Error Messages ...................................................................103 15 Printing photos from a camera 104 Printing photos directly from a PictBridge camera .....................................
Routine maintenance......................................................................................... 136 Replacing the ink cartridges ........................................................................ 136 Cleaning the outside of the machine ...........................................................138 Cleaning the scanner................................................................................... 139 Cleaning the machine printer platen ..................................................
x
Section I General General Information Loading documents and paper General setup Security features I 2 10 21 28
1 General Information Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic.
General Information Accessing the Software User’s Guide and Network User’s Guide c If the language screen appears, click your language. The CD-ROM main menu will appear. 1 1 This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.
Chapter 1 How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Viewing Documentation (For Macintosh ®) a Turn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. b c d Double-click the Documentation icon.
General Information How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: 1 Software User’s Guide Scanning (For Mac OS® X 10.2.4 or greater) ControlCenter2 (For Mac OS® X 10.2.4 or greater) Network Scanning (For Mac OS® X 10.2.4 or greater) Presto!® PageManager® User’s Guide The complete Presto!® PageManager® User’s Guide can be viewed from the Help selection in the Presto!® PageManager® application.
Chapter 1 Control panel overview 1 MFC-680CN 1 11 10 12 9 8 1 7 2 MFC-885CW 1 11 12 9 10 1 7 2 Note Most of the illustrations in this User’s Guide show the MFC-680CN. 1 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. 2 Fax and telephone keys Redial/Pause Redials the last 30 numbers called.
General Information 1 7 6 3 4 6 7 3 3 Mode keys: Fax Lets you access Fax mode. Scan Lets you access Scan mode. Copy Lets you access Copy mode. PhotoCapture Lets you access PhotoCapture Center™ mode. Menu keys: Volume keys 4 d c In Fax mode, you can press these keys to adjust the ring volume. 5 4 5 a Speed Dial Lets you look up and dial numbers that are stored in the memory. d or c Press to scroll backward or forward to a menu selection. Also, press to choose options.
Chapter 1 5 Erase/Mute (MFC-680CN only) Puts the current phone call on hold. Also, deletes voice messages. Erase (MFC-885CW only) Deletes voice messages. Start keys: Colour Start Lets you start sending faxes or making copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software). Mono Start Lets you start sending faxes or making copies in monochrome.
General Information Basic Operations 1 1 The following steps show how to change a setting in the machine. In this example the Mode Timer setting is changed from 2 minutes to 30 seconds. a b Press Menu. Press a or b to choose General Setup. General Setup Fax LAN Print Reports Machine Info. Initial Setup MENU Select & Press OK Press OK. c Press a or b to choose Mode Timer.
2 Loading documents and paper Loading documents How to load documents Using the ADF CAUTION DO NOT pull on the document while it is feeding. 2 The ADF can hold up to 10 pages and feeds each sheet individually. Use standard 80 g/m2 paper and always fan the pages before putting them in the ADF. Recommended environment Temperature: 20° C to 30° C Humidity: 50% to 70% Paper: 80 g/m2 A4 Document Sizes Supported Length: 148 to 355.6 mm Width: 148 to 215.
Loading documents and paper Using the scanner glass 2 Length: Up to 297 mm Width: Up to 215.9 mm Weight: Up to 2 kg How to load documents Note Close the document cover. CAUTION You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported c 2 If you are scanning a book or thick document, DO NOT slam the cover down or press on it. Scannable area 2 2 The scannable area depends on the settings in the application you are using.
Chapter 2 Acceptable paper and other media Brother paper 2 The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
Loading documents and paper Paper capacity of the output paper tray 2 Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper. Transparencies or photo paper must be picked up from the output paper tray one page at a time to avoid smudging. 2 Choosing the right media 2 Paper type and size for each operation Paper Type Cut Sheet Cards Paper Size Usage Fax Copy Photo Capture Printer Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes Yes Yes A4 210 × 297 mm (8.3 × 11.7 in.
Chapter 2 Paper weight, thickness and capacity 2 Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 64 to 120 g/m2 0.08 to 0.15 mm 100 1 Inkjet Paper 64 to 200 g/m2 0.08 to 0.25 mm 20 Glossy Paper Up to 220 g/m2 Up to 0.25 mm 20 2 Photo Card Up to 220 g/m2 Up to 0.25 mm 20 2 Index Card Up to 120 g/m2 Up to 0.15 mm 30 Post Card Up to 200 g/m2 Up to 0.23 mm 30 Envelopes 75 to 95 g/m2 Up to 0.
Loading documents and paper Loading paper and other media b 2 Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 1 Note 2 To print on Photo L or 10 x 15 cm paper, see Loading photo paper on page 18. a If the paper support flap is open, close it, and then pull the paper tray completely out of the machine. Lift the output paper tray cover (1). 2 c Fan the stack of paper well to avoid paper jams and misfeeds.
Chapter 2 d Gently put the paper into the paper tray print side down and top edge first. Check that the paper is flat in the tray. e Gently adjust the paper side guides to the paper with both hands. Make sure the paper side guides touch the sides of the paper. Note When you use Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray.
Loading documents and paper g Slowly push the paper tray completely into the machine. Loading envelopes and post cards About envelopes 2 2 Use envelopes that weigh from 75 to 95 g/m2 (20 to 25 lb). Some envelopes need margin settings to be set in the application. Make sure you do a test print first. h While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2).
Chapter 2 How to load envelopes and post cards 2 a Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible. If you have problems when printing on envelopes, try the following suggestions: a b Open the envelope flap. c Adjust the size and margin in your application. Note If the envelopes or post cards are ‘doublefeeding’, put one envelope or post card in the paper tray at a time.
Loading documents and paper b Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 1 d When you have finished printing photos return the photo paper tray to the normal printing position. Press the photo paper tray release button with your left thumb and pull the photo paper tray forward until it clicks. 2 2 c Put the photo paper into the photo paper tray and gently adjust the paper side guides to the paper.
Chapter 2 Printable area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on.
3 General setup Power Save mode 3 When the machine is idle, you can put the machine into Power Save mode by pressing the Power Save key. You can still receive telephone calls in Power Save mode. For further information on receiving faxes in the power save condition, please see the table on page 22. The delayed faxes that have been set up will be sent. You can even retrieve faxes using Remote Retrieval if you are away from your machine.
Chapter 3 On/Off setting Receive mode Available operations Fax Receive: Fax Only Fax Receive Fax Detect On 1 2 (factory setting) Fax/Tel Manual 3 Delayed Fax 4 Fax Forward 4 Fax Storage 4 Fax Preview 4 PC Fax Receive 4 Mode Timer The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and PhotoCapture. You can change the amount of time the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode.
General setup Paper settings Paper Type To get the best print quality, set the machine for the type of paper you are using. a b c d e Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose Paper Type. Press d or c to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. 3 3 Paper Size You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 10 × 15 cm (4 × 6 in.
Chapter 3 Volume Settings Ring Volume 3 You can choose a range of ring volume levels, from High to Off. While in Fax mode , press d or c to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.You can also change the volume through the menu, by following the instructions below: Setting the Ring Volume from the menu a b d e Press a or b to choose Ring.
General setup Automatic Daylight Savings Time You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct date and time in the Date&Time setting. a b Press Menu. Press a or b to choose General Setup. Press OK. c Press a or b to choose Auto Daylight. d Press d or c to choose Off (or On). Press OK. e Press Stop/Exit.
Chapter 3 Setting the Dim Timer for the backlight Setting the Off Timer 3 Press Menu. You can set how long the LCD stays on after the last key press. This is a power saving feature. The machine can print and scan from your computer and receive faxes and voice calls when the LCD is off. Press a or b to choose General Setup. Press OK. a b Press Menu. c Press a or b to choose LCD Settings. Press OK. d e Press a or b to choose Off Timer. f Press Stop/Exit.
General setup Setting the Wallpaper 3 You can change the wallpaper. a b Press Menu. Press a or b to choose General Setup. Press OK. c Press a or b to choose LCD Settings. Press OK. d Press a or b to choose Wallpaper. Press OK. e Press a or b to choose a wallpaper. Press OK. f Press Stop/Exit.
4 Security features Memory Security Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any prescheduled Delayed Faxes will be sent even if you turn on Memory Security, so they will not be lost.
Security features Changing your memory security password a b 4 Turning the memory security on/off 4 Press Menu. Press a or b to choose Fax. Press OK. Turning on the memory security lock a b Press Menu. c Press a or b to choose Miscellaneous. Press OK. 4 c Press a or b to choose Miscellaneous. Press OK. d Press a or b to choose Mem Security. Press OK. e Press a or b to choose Set Password. Press OK. d Press a or b to choose Mem Security. Press OK.
Chapter 4 30
Section II Fax 32 Receiving a Fax 39 Telephone and External devices 45 Dialling and storing numbers 54 Digital TAD 61 Advanced fax operations (Monochrome only) 65 Printing Reports 74 Polling 76 Sending a fax II
5 Sending a fax Entering Fax mode When you want to send a fax, or change fax send or receive settings, press the 5 5 When the option you want is highlighted, press OK. Faxing from the ADF (Fax) key to illuminate it in green. a Press b Put the document face down in the ADF. (See Using the ADF on page 10.) c Enter the fax number using the dial pad or Speed Dial.
Sending a fax Faxing from the scanner glass 5 You can use the scanner glass to fax pages of a book one at a time. The documents can be up to letter or A4 size. You cannot send multiple pages for colour faxes. Note Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document. a Press (Fax). Faxing Letter size documents from the scanner glass When documents are Letter size, you need to set Scan Size to Letter.
Chapter 5 Broadcasting (Monochrome only) Cancelling a Broadcast in progress 5 Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast. After the broadcast is finished, a Broadcast Report will be printed. a b c Press d Do one of the following: Press Menu. c Press a or b to choose Remaining Jobs. Press OK.
Sending a fax Additional sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: resolution, contrast, overseas mode, delayed fax timer, polling transmission and real time transmission. a Press (Fax). The LCD shows: Fax Resolution Standard Contrast Speed Dial Outgoing Call Auto FAX/TEL Contrast 5 5 5 If your document is very light or very dark, you may want to change the contrast.
Chapter 5 Changing fax resolution The quality of a fax can be improved by changing the fax resolution. a Press b Press a or b to choose Fax Resolution. c (Fax). Press d or c to choose the resolution you want. 5 Dual access (Monochrome only) 5 You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory.
Sending a fax Overseas Mode 5 If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off. Delayed Batch Transmission (Monochrome only) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time.
Chapter 5 Setting your changes as a new default c 5 You can save the fax settings for Fax Resolution, Contrast, Real Time TX and Scan Size you use most often by setting them as default. These settings will stay until you change them again. a Press b Press a or b to choose your new setting. Press OK. Repeat this step for each setting you want to change. c d e After changing the last setting, press a or b to choose Set New Default. Press OK. c d Press 1 to choose Yes.
6 Receiving a Fax 6 Receive modes 6 You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the Receive Mode 6 By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode. For more detailed information on the receive modes, see Using receive modes on page 40. See Digital TAD.
Chapter 6 Using receive modes 6 TAD 6 TAD helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways: Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. See Ring Delay on page 41. Faxes will be automatically received. Fax only 6 To set up the TAD mode, see page 61. Fax only mode will automatically answer every call as a fax call.
Receiving a Fax Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine choose the maximum number of rings. (See Operation from extension telephones on page 51 and Fax Detect on page 42.) If toll saver is On, then the ring delay setting has no effect. See Setting toll saver on page 64.
Chapter 6 Fax Detect If Fax Detect is On: 6 If you are at the machine and answer a fax call by lifting the handset, press Mono Start or Colour Start, then press 2 to receive the fax. If you answered at an extension telephone, press l 5 1. (See Operation from extension telephones on page 51.) Note • If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone handset, press the remote activation code l 5 1.
Receiving a Fax Additional receiving operations Printing a reduced incoming fax If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting. (See Paper Size on page 23.) a b Press Menu. c Press a or b to choose Setup Receive. Press OK. Press a or b to choose Fax. Press OK. d Press a or b to choose Auto Reduction.
Chapter 6 Receiving a fax at the end of a conversation 6 At the end of a conversation you can ask the other party to send you a fax before you both hang up. a Ask the other party to place the document in their machine and to press the Start or Send key. b When you hear the other machine's CNG tones (slowly repeating beeps), press Mono Start or Colour Start. c d Press 2 to receive a fax. Replace the handset.
7 Telephone and External devices Voice operations If you have a bad connection, your caller might hear your voice echoed during the call. If you experience this problem, pick up the handset, or hang up and try the call again. Mute Note If you have a MFC-885CW, please also refer to the DECT™ Handset BCL-D20 User’s Guide.
Chapter 7 Tone or Pulse 7 If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below: a b Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine. Press # on the machine’s control panel. Any digits dialled after this will send tone signals.
Telephone and External devices You can print a list of the Caller ID information received by your machine. (See Printing the Caller ID List on page 47.) d Press a or b to choose Caller ID. Press OK. e Press a or b to choose Display ID. Press OK. The Caller ID list will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display. f Press a or b to scroll through the Caller ID memory to view the Caller ID information.
Chapter 7 Setting the Telephone Line Type Note 7 If you are connecting the machine to a line that features PBX or ISDN to send and receive faxes, it is necessary to change the Telephone Line Type accordingly by completing the following steps. a b c Press Menu. Press a or b to choose Initial Setup. Press OK. You can program a R key press as part of a number stored in a Speed Dial location. When programming the Speed Dial number, press R first (the LCD shows ‘!’), then enter the telephone number.
Telephone and External devices To enable the machine to work with BT Call Sign (With your external telephone only) 7 a b Press Menu. c Press a or b to choose Miscellaneous. Press OK. d Press a or b to choose BT Call Sign. Press OK. The LCD shows the current setting of this feature. Press a or b to choose Fax. Press OK. e Press d or c to choose On (or Off). Press OK. f Press Stop/Exit. Note If you turn off BT Call Sign, the receive mode stays in Manual. You will need to set receive mode again.
Chapter 7 Connections 7 The external TAD must be connected as shown in the previous illustration. a Set your external TAD to one or two rings. (The machine's Ring Delay setting does not apply.) b Record the outgoing message on your external TAD. c d Set the TAD to answer calls. Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. a Record 5 seconds of silence at the beginning of your message.
Telephone and External devices External and extension telephones Connecting an external or extension telephone If you answer a call and no one is on the line: 7 7 You can connect a separate telephone to your machine as shown in the diagram below. 1 1 Extension telephone 2 External telephone When you are using an external or extension telephone, the LCD shows Ext. Tel in Use.
Chapter 7 The inadvisable configuration is shown in figure 1 on the next page, and the recommended master/slave configuration is shown in figure 2. Note These telephones are now connected as external devices (see Connecting an external or extension telephone on page 51), because they are connected to the fax machine via the T-connector.
Telephone and External devices Changing the remote codes 7 If you want to use Remote Activation, you have to turn on the remote codes. The preset Remote Activation Code is l 5 1. The preset Remote Deactivation Code is # 5 1. If you want to, you can replace them with your own codes. a b Press Menu. c Press a or b to choose Setup Receive. Press OK. d e Press a or b to choose Remote Codes. f Do one of the following: Press a or b to choose Fax. Press OK. Press d or c to choose On. Press OK.
8 Dialling and storing numbers How to Dial Manual dialling 8 8 Search Press Speed Dial. You can also choose Speed Dial by pressing Speed Dialling a Press Speed Dial. pressing (Fax). b Press a or b to choose Search. Press OK. c Press the two-digit Speed Dial number. (See Storing Speed Dial numbers on page 56.) d If you have two numbers in the location, press a or b to choose the number you want to call. Press OK.
Dialling and storing numbers Fax Redial 8 c To make a telephone call, press a or b to choose Make a phone call. If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Mono Start or Colour Start to try again. If you want to make a second call to a number you recently dialled, you can press Redial/Pause and choose one of the last 30 numbers from the Outgoing Call List. Press OK. To send a fax, press a or b to choose Send a fax. Press OK.
Chapter 8 d Do one of the following: To make a telephone call, press a or b to choose Make a phone call. Press OK. To send a fax, press a or b to choose Send a fax. Storing numbers You can set up your machine to do the following types of easy dialling: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number. Press OK. Press Mono Start or Colour Start.
Dialling and storing numbers d e Do one of the following: Enter the name (up to 16 characters) using the dial pad. Enter the name (up to 16 characters) using the dial pad. Press OK. Press OK. (To help you enter letters, see Entering Text on page 165.) (To help you enter letters, see Entering Text on page 165.) To store the number without a name, press OK. e Enter the fax or telephone number (up to 20 digits). Press OK.
Chapter 8 e f d Press a or b to choose the 2-digit Speed Dial location you want to store the number in. Press OK. Press a or b to choose Change. Press OK. Press a or b to choose Delete. Do one of the following: Press OK. Enter the name (up to 16 characters) using the dial pad. Press 1 to confirm. Go to step h. Press OK. (To help you enter letters, see Entering Text on page 165.) To store the number without a name, press OK. g Press OK to confirm the fax or telephone number.
Dialling and storing numbers Setting up groups for broadcasting Note 8 Groups, which can be stored in a Speed Dial location, allow you to send the same fax message to many fax numbers by pressing only Speed Dial, Search, OK, the two-digit location, and Mono Start. First, you'll need to store each fax number in a Speed Dial location. Then you can include them as numbers in the Group. Each Group uses up a Speed Dial location.
Chapter 8 c Press a or b to choose the Group you want to delete. Press OK. d Press a or b to choose Delete. Press OK. Press 1 to confirm. e a b Press Speed Dial. c Press a or b to choose the Group you want to change. Press OK. d Press a or b to choose the number you want to delete. Press OK. Press 1 to confirm. f c Press a or b to choose Search. Press OK. Enter 03. Note Press a or b to choose Complete. Press OK. Press Stop/Exit.
9 Digital TAD TAD-Mode for internal TAD 9 F/T Message 9 The TAD feature will store up to 99 incoming messages. Messages are stored in the order in which they are received. Your OGM must be less than 20 seconds long. Voice messages can be up to 3 minutes in length, and can also be picked up remotely (see Using your Remote Access Code on page 71). The number of messages you can store will depend on how much memory is being used by other features (for example, delayed and stored faxes).
Chapter 9 Listening to your OGM 9 Fax/Tel OGM (Announcement) a b Press Menu. c Press a or b to choose Setup TAD. Press OK. d Press a or b to choose OGM. Press OK. To record your Fax/Tel OGM follow the instructions on Outgoing message (OGM) on page 61. e Press a or b to choose TAD Message or F/T Message. Press OK. If you need to review the steps for setting up the Fax/Tel receive mode, see Receive modes on page 39. f Press a or b to choose Playing OGM. Press OK.
Digital TAD Managing your messages Message indicator Erasing incoming messages 9 To erase voice messages individually 9 a Press Play/Record or Play. The machine will sound a two second beep and begins message playback. Each message is preceded by one long beep, and followed by two short beeps. b To erase a specific message, press Erase/Mute or Erase immediately after the two short beeps, or while the message is playing.
Chapter 9 Additional TAD operations Setting maximum time for incoming messages 9 a b Press Menu. c Press a or b to choose Setup TAD. Press OK. d e Press a or b to choose ICM Max.Time. Press d or c to choose the maximum time setting for incoming messages (30, 60, 120 or 180 seconds). Press OK. Press Stop/Exit. When the toll saver feature is on, the machine will answer after two rings if you do have voice or fax messages, and after four rings if you do not have any messages.
10 Advanced fax operations (Monochrome only) g You can only use one advanced fax operation at a time: Fax Forwarding Fax Storage PC Fax Receive Off You can change your selection at any time. If received faxes are still in the machine’s memory when you change the advanced fax operations, a question will appear on the LCD. (See Changing Advanced Fax Operations on page 70.) When you choose Fax Forward, your machine stores the received fax in the memory.
Chapter 10 Fax Storage If you choose Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the remote retrieval commands. If you have set Fax Storage, a backup copy will automatically be printed at the machine. a b Press Menu. c Press a or b to choose Advanced Fax Operation. Press OK. d Press a or b to choose Forward/Store. Press OK. e Press a or b to choose Fax Storage. Press OK. f Press Stop/Exit.
Advanced fax operations (Monochrome only) Using a fax preview 10 When you receive a fax, you will see the popup message on the LCD. (For example: New Fax(es): 02) a Press Fax Preview. You can see the new fax list. Note You can also see your old fax list by pressing l. Press # to go back to your new fax list. c Press Stop/Exit. When a fax is open the control panel keys will perform the operations shown below. Key Description Enlarge the fax. Reduce the fax. a or b Scroll vertically.
Chapter 10 How to preview an outgoing fax You can preview a fax message before you send it. You must set the Real Time Transmission and Polling RX to off before you use this feature. a Press b c Load the document. d Press Fax Preview. The machine starts scanning the document and the outgoing fax appears on the LCD. When the fax is open the control panel keys will perform the operations shown below. (Fax). Enter the fax number using the dial pad or Speed Dial. Key Description Enlarge the fax.
Advanced fax operations (Monochrome only) h Press Stop/Exit. Note Changing the destination PC a b Press Menu. c Press a or b to choose Advanced Fax Operation. Press OK. d • In the event of a power failure, the machine will store your faxes in the memory for approximately 24 hours. However, if you choose Backup Print:On the machine will print the fax, so you will have a copy if there is a power failure before it is sent to the PC. Press a or b to choose Forward/Store. Press OK.
Chapter 10 Turning off Advanced Fax Operations 10 Changing Advanced Fax Operations a b Press Menu. c Press a or b to choose Advanced Fax Operation. Press OK. Erase All Doc? Press a or b to choose Forward/Store. Press OK. Print All Fax? d Press a or b to choose Fax. Press OK. e Press a or b to choose Off. Press OK. f Press Stop/Exit. Note The LCD will give you more options if there are received faxes still in your machine’s memory. (See Changing Advanced Fax Operations on page 70.
Advanced fax operations (Monochrome only) Remote Retrieval 10 You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. Setting a Remote Access Code Press Menu. c Press a or b to choose Advanced Fax Operation. Press OK. d Press a or b to choose Remote Access. e Press a or b to choose Fax. Press OK. Enter a three-digit code using numbers 0-9, l, or #. Press OK. (The preset ‘l’ cannot be changed.
Chapter 10 Remote Fax commands 10 Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details 91 Playing Voice messages After one long beep, the machine plays the ICM. 1 Repeat or Skip Backward Press 1 while listening to an ICM to repeat it.
Advanced fax operations (Monochrome only) Remote commands 98 Operation details Change the Receive Mode 1 TAD If you hear one long beep, your change has been accepted. 2 Fax/Tel 3 Fax Only 90 Exit Pressing 9 0 allows you to exit remote retrieval. Wait for the long beep, then replace the handset. Retrieving fax messages 10 You can call your machine from any touch tone telephone and have your fax messages sent to a machine. Before you use this feature, you have to turn on Fax Storage.
11 Printing Reports Fax reports 11 Fax Journal (activity report) 11 You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you choose On or On+Image, the report will print for every fax you send. If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again.
Printing Reports Reports The following reports are available: XMIT Verify Prints a Transmission Verification Report for your last transmission. Help List A help list about how to quickly program your machine. Quick Dial Lists names and numbers stored in the Speed Dial memory, in alphabetical or numerical order. 11 How to print a report a b Press Menu. c Press a or b to choose the report you want. Press OK. d e Press Mono Start. 11 Press a or b to choose Print Reports. Press OK.
12 Polling Polling overview 12 12 Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling. Polling receive Polling receive lets you call another fax machine to receive a fax.
Polling Setup to receive delayed polling 12 Sequential polling (Monochrome only) 12 Delayed polling lets you set the machine to begin polling receive at a later time. You can only set up one delayed polling operation. Sequential polling lets you request documents from several fax machines in one operation. a Press b c Press a or b to choose Polling RX. a b c d Enter the time (in 24-hour format) you want to start polling. For example, enter 21:45 for 9:45 PM. Press OK.
Chapter 12 Polled transmit (Monochrome only) Setup for polled transmit with secure code 12 Secure Polling lets you restrict who can get the documents you set up to be polled. Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine, they will have to enter the secure code.
Section III Copy Making copies III 80
13 Making copies How to copy 13 Entering Copy mode 13 When the option you want is highlighted, press OK. Note 13 When you want to make a copy, press (Copy) to illuminate it in green. The default setting is Fax mode. You can change the amount of time that the machine stays in Copy mode after the last copy operation. (See Mode Timer on page 22.
Making copies Copy settings 13 You can change the copy settings temporarily for the next copy. The machine returns to its default settings after 1 minute, or if the Mode Timer returns the machine to Fax mode. (See Mode Timer on page 22.) a Press b c d e Load your document. f If you do not want to change additional settings, press Mono Start or Colour Start. If you have finished choosing settings, press Mono Start or Colour Start. If you want to choose more settings, press a or b. (Copy).
Chapter 13 e Important Do one of the following: Press d or c to choose the enlargement or reduction ratio you want. Press OK. Please make sure paper size is set to Letter or A4. Press d or c to choose Custom(25-400%). Press OK and then enter an enlargement or reduction ratio from 25% to 400%. Press OK. If you are producing multiple colour copies, N in 1 copy is not available. You cannot use the Enlarge/Reduce setting with the N in 1 and Poster features.
Making copies Place your document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 123, 123, 123, and so on. a Press b c d e Load your document. f If you do not want to change additional settings, press Mono Start or Colour Start. (Copy). Enter the number of copies you want. Press a or b to choose Stack/Sort. Press d or c to choose Sort. Press OK.
Chapter 13 Contrast 13 You can adjust the copy contrast to help an image look sharper and more vivid. Paper Options Paper Type 13 13 a Press b c d e Load your document. If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality. Enter the number of copies you want. a Press Press a or b to choose Contrast. b c d e Load your document. f If you do not want to change additional settings, press Mono Start or Colour Start. f (Copy).
Making copies Setting your changes as a new default 13 You can save the copy settings for Quality, Paper Type, Brightness, Contrast and RED Adjust, GREEN Adjust or BLUE Adjust that you use most often by setting them the default settings. These settings will stay until you change them again. a Press b Press a or b to choose your new setting. Press OK. Repeat this step for each setting you want to change. c d e (Copy).
Chapter 13 86
Section IV Direct Photo Printing IV Printing photos from a memory card or USB Flash memory drive Printing photos from a camera 88 104
14 Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ Operations Printing from a memory card or USB Flash memory drive without a PC Using a memory card or USB Flash memory drive 14 (See PhotoCapture Center™ for or Remote Setup & PhotoCapture Center™ for Macintosh® in the Software User's Guide on the CD-ROM.
Printing photos from a memory card or USB Flash memory drive Memory cards or a USB Flash memory drive folder structure 14 Your machine is designed to be compatible with modern digital camera image files and memory cards; however, please read the points below to avoid errors: The image file extension must be .JPG (Other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
Chapter 14 Getting started PhotoCapture key indications: 14 Firmly put a memory card or USB Flash memory drive into the correct slot. PhotoCapture light is on, the memory card or USB Flash memory drive is properly inserted.
Printing photos from a memory card or USB Flash memory drive Entering PhotoCapture mode After you insert the memory card or USB Flash memory drive, press the (PhotoCapture) key to illuminate it in green and display the PhotoCapture options on the LCD. The LCD shows: View Photo(s) Print Index Print Photos Photo Effects Search by Date Print All Photo Print Images OK Press a or b to scroll through the PhotoCapture key options. View Photo(s) (See page 91.) Print Index (See page 92.
Chapter 14 Print Index (Thumbnails) If you chose Paper Size and press d or c to choose the paper size you are using, Letter or A4. 14 The PhotoCapture Center™ assigns numbers for images (such as No.1, No.2, No.3, and so on). Press OK. If you do not want to change the paper settings, go to d. d Press Colour Start to print. Print Photos The PhotoCapture Center™ uses these numbers to identity each picture. You can print a thumbnail page (Index page with 5 images per line).
Printing photos from a memory card or USB Flash memory drive h Do one of the following: Note Change the print settings. (See page 98.) If you do not want to change any settings, press Colour Start to print. Photo Effects If Remove Red-Eye appears on the LCD, press # to remove red-eye from your photo. Enhance Skin-Tone Enhance Skin-Tone is best used for adjusting portrait photographs. It detects human skin colour in your photos and adjust the image.
Chapter 14 Enhance Scenery 14 Enhance Scenery is best used for adjusting landscape photographs. It highlights green and blue areas in your photo, so that the landscape looks more sharp and vivid. a Make sure you have put the memory card or USB Flash memory drive in the correct slot. Press b Remove Red-Eye The machine detects eyes in your photos and will remove red-eye from your photo. Note There are some cases when red-eye may not be removed. • When the face is too small in the image.
Printing photos from a memory card or USB Flash memory drive Monochrome 14 f Press OK and change the print settings. (See page 98.) You can convert your photo to monochrome. a Make sure you have put a memory card or USB Flash memory drive in the correct slot. Press b If you do not want to change any settings, press Colour Start to print. (PhotoCapture). Search by Date Press a or b to choose Photo Effects. Press OK. c Press d or c to choose your photo. Press OK.
Chapter 14 Print All Photos 14 You can print all the photos on your memory card. a Make sure you have put a memory card or USB Flash memory drive in the correct slot. Press b Slide show You can view all your photos on the LCD using Slide show. You can also choose a photo during the operation. a (PhotoCapture). Press a or b to choose Print All Photos. Press OK. c Enter the number of copies you want using the dial pad. d Do one of the following: Change the print settings. (See page 98.
Printing photos from a memory card or USB Flash memory drive Trimming 14 You can trim your photo and print a part of the image. Note If your photo is very small or has irregular proportions you may not be able to trim the photo. The LCD will display Image Too Small. or Image Too Long.. a Make sure you have put a memory card or USB Flash memory drive in the correct slot. Press (PhotoCapture). b Press a or b to choose Trimming. Press OK. c Press d or c to choose your photo. Press OK.
Chapter 14 PhotoCapture Center™ print settings 14 You can change the print settings temporarily for the next print. The machine returns to its default settings after 3 minutes, or if the Mode Timer returns the machine to Fax mode. (See Mode Timer on page 22.) Note You can save the print settings you use most often by setting them as default. (See Setting your changes as a new default on page 101.
Printing photos from a memory card or USB Flash memory drive Menu Selections Options 1 Options 2 Page Color Enhance On/Off — 100 (Does not appear when Photo Effects is chosen.) White Balance Sharpness Color Density Exit Cropping On/Off — 101 Borderless On/Off — 101 Set New Default Yes/No — 101 Factory Reset Yes/No — 101 Print Speed and Quality a Press a or b to choose Print Quality. b Press d or c to choose Normal or Photo. Press OK.
Chapter 14 Adjusting Brightness, Contrast and Colour Brightness a b Press a or b to choose Brightness. c If you do not want to change additional settings, press Colour Start to print. c Press a or b to choose Color Enhance. Press OK. b Do one of the following: If you want to customize the White Balance, Sharpness or Colour Density, press d or c to choose On, and then go to step c. If you do not want to customize, press d or c to choose Off. Press OK and then go to step f.
Printing photos from a memory card or USB Flash memory drive Cropping 14 If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. Press a or b to choose Cropping. c If you do not want to change additional settings, press Colour Start to print. a Press a or b to choose your new setting. Press OK. Repeat this step for each setting you want to change. b After changing the last setting, press a or b to choose Set New Default.
Chapter 14 Scan to a memory card or USB Flash memory drive Entering Scan mode Quality Selectable File Format Color 150 dpi JPEG / PDF Color 300 dpi JPEG / PDF Color 600 dpi JPEG / PDF B/W 200x100 dpi TIFF / PDF B/W 200 dpi TIFF / PDF 14 14 When you want to scan to a memory card or USB Flash memory drive, press a (Scan). The LCD shows: Scan to E-mail Scan to Image Scan to OCR Scan to File Scan to Media SCAN Scan a document into your E-mail application as a file attachment.
Printing photos from a memory card or USB Flash memory drive g Do one of the following. To change the file type, go to step h. Press Mono Start or Colour Start to start scanning without changing additional settings. h Press a or b to choose JPEG, PDF or TIFF. Press OK. Note • If you chose colour in the resolution setting, you cannot choose TIFF. • If you chose monochrome in the resolution setting, you cannot choose JPEG. i Do one of the following. To change the file name, go to step j.
15 Printing photos from a camera Printing photos directly from a PictBridge camera Camera Menu Selections Options Paper Size Letter, A4, 10x15cm, Printer 15 Settings (Default setting) 2 15 Paper Type Plain Paper, Glossy Paper, Inkjet Paper, Printer Settings (Default setting) 2 Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera.
Printing photos from a camera Printing Images 15 15 DPOF stands for Digital Print Order Format. Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a DPOF printing Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd.
Chapter 15 Printing photos directly from a digital camera (without PictBridge) Printing Images 15 Note 15 If your camera supports the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 104.
Printing photos from a camera Understanding the Error Messages 15 Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. Unusable Device This message will appear if you connect a camera which is not in PictBridge mode nor using the USB Mass Storage standard.
Chapter 15 108
Section V Software Software and Network features V 110
16 Software and Network features The CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section. You can find information on these features: c 16 Click the heading you would like to view from the list at the left of the window.
Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary VI 112 121 148 166 182
A Safety and Legal Choosing a location A A Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard grounded electrical socket. Choose a location where the temperature remains between 10° C and 35° C. CAUTION • Avoid placing your machine in a high-traffic area. • Avoid placing your machine on a carpet.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. A Note If there are faxes in the machine's memory, you need to print them or save them before you unplug the machine from the AC power outlet for more than 24 hours. (To print the faxes in memory, see Printing a fax from the memory on page 44.
DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury.
Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. A When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover. DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. • This product must be installed near an electrical socket that is easily accessible.
Safety and Legal 9 Use only the power cord supplied with this machine. 10 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug. A 11 DO NOT allow anything to rest on the power cord.
Warning - This machine must be earthed. A The wires in the mains lead are coloured in line with the following code: Green and Yellow: Earth Blue: Neutral Brown: Live If in any doubt, call a qualified electrician. LAN connection A CAUTION DO NOT connect this product to a LAN connection that is subject to over-voltages. Radio interferece A This product complies with EN55022 (CISPR Publication 22) /Class B.
Safety and Legal Legal limitations for copying A It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document. The following are examples of documents which may not be copied: Money Bonds or other certificates of indebtedness Certificates of Deposit Armed Forces Service or Draft papers.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2007 Brother Industries, Ltd. All rights reserved. Microsoft and Windows are registered trademarks of Microsoft corporation in the U.S. and other countries.
B Troubleshooting and Routine Maintenance B Troubleshooting B If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. B Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Printing (continued) Difficulty Suggestions Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 142.) Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly. (See Loading paper and other media on page 15.) Make sure the Jam Clear Cover is set properly. Smudged stain at the top centre of the printed page. Make sure the paper is not too thick or curled.
Troubleshooting and Routine Maintenance Printing Received Faxes Difficulty Suggestions Condensed print and white streaks across the page or the top and bottom of sentences are cut off. You probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again. Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.
Sending Faxes Difficulty Suggestions Cannot send a fax. Check all line cord connections. Make sure that the Fax mode on page 32.) key is illuminated. (See Entering Fax Ask the other party to check that the receiving machine has paper. Print the Transmission Verification Report and check for an error. (See Reports on page 75.) Transmission Verification Report says ‘Result:ERROR’. There is probably temporary noise or static on the line. Try sending the fax again.
Troubleshooting and Routine Maintenance Copying Difficulties Difficulty Suggestions Cannot make a copy. Make sure that the Copy mode on page 80.) Vertical streaks appear in copies. If you see vertical streaks on copies, clean the scanner. (See Cleaning the scanner on page 139.) Poor copy results when using the ADF. Try using the scanner glass. (See Using the scanner glass on page 11.) Vertical black line appear in copies.
PhotoCapture Center™ Difficulties Difficulty Suggestions Removable Disk does not work properly. 1 Have you installed the Windows® 2000 update? If not, do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of the following methods. Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.) Download the latest service pack from the Microsoft Web site. 3) Wait about 1 minute after you restart the PC, and then connect the USB cable.
Troubleshooting and Routine Maintenance Error messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. B Error Message Cause Action BT Call Sign On BT Call Sign is set to ON.
Error Message Cause Ink Empty One or more of the ink cartridges Replace the empty ink cartridges. (See is empty. The machine will stop all Replacing the ink cartridges on page 136.) print operations. While memory is available, black and white faxes will be stored in the memory. If a sending machine has a colour fax, the machine's ‘handshake’ will ask that the fax be sent as black and white.
Troubleshooting and Routine Maintenance Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: Refill the paper in the paper tray, and then press Mono Start or Colour Start. Remove the paper and load it again and then press Mono Start or Colour Start. B The paper is jammed in the machine. See Printer jam or paper jam on page 133. No Response/Busy The number you dialled does not answer or is busy.
Error Message Cause Action Unable to Init. XX The machine has a mechanical problem. Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, do one of the following: —OR— A foreign object such as a clip or ripped paper is in the machine. Unable to Print XX The machine has a mechanical problem. —OR— A foreign object such as a clip or ripped paper is in the machine. Unable to Scan XX The machine has a mechanical problem.
Troubleshooting and Routine Maintenance Error Message Cause Action Unusable Device A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. Unplug the device from the USB direct interface. Please Disconnect USB Device. For more information, visit us at http://solutions.brother.com. Wrong Paper Size Paper is not the correct size.
Transferring faxes to your PC B e Press a or b to choose Report Trans.. Press OK. f Enter the fax number to which Fax Journal report will be forwarded. g Press Mono Start. You can transfer the faxes from your machine's memory to your PC. a Press Stop/Exit to interrupt the error temporarily. b Make sure you have installed MFL-Pro Suite on your PC, and then turn on PC FAX Receiving on the PC. (For details see PC- FAX receiving for Windows® in the Software User’s Guide on the CD-ROM.
Troubleshooting and Routine Maintenance Document is jammed inside the ADF unit a Take out any paper from the ADF that is not jammed. b c Lift the document cover. b B Pull out the jammed paper (1) and press Stop/Exit. 1 Pull the jammed document out to the left. B If you cannot remove the jammed paper from the front side, or the error message still appears on the LCD after you remove the jammed paper, please go to the next step. c d e Remove the Jam Clear Cover (1) from the back of the machine.
CAUTION e DO NOT place the jam clear cover face down as shown in the illustration. Doing this may damage the cover and cause paper jams. Using both hands, use the plastic tabs on both sides of the machine to lift the scanner cover (1) until it locks securely into the open position. Make sure that there is no jammed paper left in the corners of the machine. 1 Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
Troubleshooting and Routine Maintenance g Telephone line interference Push the paper tray firmly back into the machine. If you are having problems sending or receiving a fax due to possible interference on the telephone line, you can change the compatibility setting, which reduces the modem speed to minimise errors. Note Make sure you pull out the paper support until it clicks.
Routine maintenance Replacing the ink cartridges B B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD. The LCD will tell you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
Troubleshooting and Routine Maintenance Note WARNING If the protective yellow caps come off when you open the bag, the cartridge will not be damaged. e Each colour has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. M f brother Lift the lock release lever and push it until it clicks, and then close the ink cartridge cover. If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned.
Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance when used with genuine Brother Branded ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty cartridges with ink from other sources.
Troubleshooting and Routine Maintenance Cleaning the scanner a Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. 1 3 B Cleaning the machine printer platen B WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen (1). If ink is scattered on or around the printer platen wipe it off with a soft, dry, lint-free cloth.
Cleaning the paper pick-up roller a Pull the paper tray completely out of the machine. b Unplug the machine from the electrical socket and remove the Jam Clear Cover (1). c Clean the Paper Pick-up Roller (1) with isopropyl alcohol on a cotton swab. B 1 1 CAUTION DO NOT place the jam clear cover face down as shown in the illustration. Doing this may damage the cover and cause paper jams. d Put the Jam Clear Cover back on. Make sure the cover is set properly.
Troubleshooting and Routine Maintenance a Do one of the following: c Press a or b to choose Test Print. Press OK. d Press a or b to choose Print Quality. Press OK. e Press Colour Start. The machine begins printing the Print Quality Check Sheet. (MFC-680CN) Press Ink Management and go to step c. (MFC-885CW) Press Menu. b (MFC-885CW) Press a or b to choose Ink. Press OK. c Press a or b to choose Cleaning. Press OK. d Press a or b to choose Black, Color or All. Press OK.
k Press Stop/Exit. If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged colour. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer.
Troubleshooting and Routine Maintenance Checking the ink volume B Although an ink volume icon appears on the LCD, you can use the Ink Management key or Menu, a or b keys to see a large graph showing the ink that is left in each cartridge. a Uninstalling the handset and handset cradle a B Unplug the curled handset cord from the machine. Do one of the following: B (MFC-680CN) Press Ink Management and go to step c. (MFC-885CW) Press Menu. b c d (MFC-885CW) Press a or b to choose Ink. Press OK.
Installing the handset and handset cradle a Remove the side cover. Note If you cannot open the cover with your hand, use a coin to open it. b 144 Align the recessed arrows on the cradle with those on the machine, and then slide the cradle toward the front of the machine until it clicks into place. c B Connect the curled handset cord to the machine.
Troubleshooting and Routine Maintenance Machine Information Checking the serial number You can see the machine’s serial number on the LCD. a b Press Menu. Press a or b to choose Machine Info.. Press OK. c Press a or b to choose Serial No.. Press OK. d Press Stop/Exit. B Packing and shipping the machine B B When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty.
CAUTION i (MFC-885CW) Rotate the machine’s antenna to the down position. j Wrap the machine in the bag and put it in the original carton with the original packing material. If you are not able to find the yellow protective part, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the yellow protective part or the ink cartridges in position. Shipping without them will cause damage to your machine and may void your warranty.
Troubleshooting and Routine Maintenance k Pack the printed materials in the original carton as shown in the illustration. Do not pack the used ink cartridges in the carton. MFC-885CW B B MFC-680CN B l Close the carton and tape it shut.
C Menu and Features On-screen programming Mode and menu keys C Access the main menu. Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Access its menu of temporary settings. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Menu and Features Menu table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu ( ) Level1 Level2 Level3 Options Descriptions Page General Setup Mode Timer — Off Sets the time to return to Fax mode. 22 0Sec C 30Secs 1Min 2Mins* 5Mins Paper Type — Plain Paper* Inkjet Paper Sets the type of paper in the paper tray.
Level1 Level2 Level3 Options Descriptions Page General Setup P.Save Setting — Fax Receive:On* Customizes the Power Save key not to receive faxes in power save mode. 21 Adjusts the contrast of the LCD. 25 You can adjust the brightness of the LCD backlight. 25 You can set how long the LCD backlight stays on for after the last key press. 26 You can set how long the LCD stays on for after the last key press.
Menu and Features Level1 Level2 Level3 Options Descriptions Page Fax Setup Receive Ring Delay Ring Delay Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 41 0 1 2* 3 4 5 6 C 7 8 (Example for the UK) Toll Saver On Off* F/T Ring Time 20Sec 30Sec* Cost saving feature: the machine rings 2 times if there are messages and 4 times if there are no messages, so you can hang up and not pay for the call. 64 Sets the pseudo/doublering time in Fax/Tel mode.
Level1 Level2 Level3 Options Descriptions Page Fax Report Setting XMIT Report On Initial setup for Transmission Verification Report and Fax Journal Report.
Menu and Features Level1 Level2 Level3 Options Descriptions Page Fax Miscellaneous Caller ID On* 46 (Continued) (Continued) (U.K. and Ireland only) Off View or print a list of the last 30 Caller IDs stored in the memory. Display ID Print Report LAN See the table below The factory settings are shown in Bold with an asterisk. C LAN menu Level1 Level2 Level3 Level4 Options Descriptions LAN TCP/IP BOOT Method — Auto* Chooses the BOOT method that best suits your needs.
Level1 Level2 Level3 Level4 Options Descriptions LAN TCP/IP DNS Server — (MFC-680CN only) (Continued) (Primary) 000.000.000.000 Specifies the IP address of the primary or secondary server. (Secondary) 000.000.000.000 (Continued) APIPA — On* Off Setup Misc. Ethernet — Auto* 100B-FD Automatically allocates the IP address from the link-local address range. Chooses the Ethernet link mode.
Menu and Features Level1 Level2 Level3 Level4 Options Descriptions LAN Wired LAN TCP/IP WINS Server (MFC-885CW only) (Continued) (Continued) (Primary) 000.000.000.000 Specifies the IP address of the primary or secondary server. (Secondary) 000.000.000.000 (Continued) DNS Server (Primary) 000.000.000.000 (Secondary) 000.000.000.000 APIPA On* Off Ethernet Auto* 100B-FD Specifies the IP address of the primary or secondary server.
Level1 Level2 Level3 Level4 Options Descriptions LAN WLAN TCP/IP WINS Server (MFC-885CW only) (Continued) (Continued) (Primary) 000.000.000.000 Specifies the IP address of the primary or secondary server. (Secondary) 000.000.000.000 (Continued) DNS Server (Primary) 000.000.000.000 (Secondary) 000.000.000.000 APIPA On* Off — You can configure your print server. SecureEasySetup — You can configure the wireless network easily. AOSS — You can configure the wireless network easily.
Menu and Features Menu ( ) (continued) Level1 Level2 Level3 Options Descriptions Page Print Reports XMIT Verify — — Prints these lists and reports. 75 Help List — — Quick Dial — — Fax Journal — — User Settings 145 — — Network Config — — Machine Info. Serial No. — — Lets you check the serial number of your machine. Initial Setup Receive Mode — Fax Only* Choose the receive mode 39 that best suits your needs.
Fax ( ) Level1 Level2 Level3 Options Descriptions Page Fax Resolution — — Standard* Sets the resolution for outgoing faxes. 36 Changes the lightness or darkness of faxes you send. 35 You can dial by pressing only a few keys (and Start). 54 Fine S.Fine Photo Contrast — — Auto* Light Dark Speed Dial Search — Alphabetical Order Numerical Order Outgoing Call Set Speed Dial — — Stores Speed Dial numbers, so you can dial by pressing only a few keys (and Start).
Menu and Features Level1 Level2 Level3 Options Descriptions Page Polled TX — — Standard Sets up the document on your machine to be retrieved by another fax machine. 78 Sets up your machine to poll another fax machine. 76 If you are having difficulty sending faxes overseas, set this to On. 37 Adjust the scan area of the scanner glass to the size of the document. 33 You can save your fax settings. 38 You can restore all settings to the factory settings.
Copy ( ) Level1 Level2 Level3 Options Descriptions Page Quality — — Fast Choose the Copy resolution for your type of document. 81 You can choose the enlargement or reduction ratio for your type of document. 81 Choose the paper type that matches the paper in the tray. 84 Choose the paper size that matches the paper in the tray. 84 Adjusts the brightness of copies. 83 Adjusts the contrast of copies.
Menu and Features Level1 Level2 Level3 — RED Adjust Options +2 +1 Descriptions Page Adjusts the amount of Red in copies. 84 -1 -2 — GREEN Adjust +2 +1 Adjusts the amount of Green in copies. -1 C -2 — BLUE Adjust +2 +1 Adjusts the amount of Blue in copies. -1 -2 Stack/Sort — — Stack* Sort Page Layout — — Off(1 in 1)* 2 in 1 (P) You can choose to stack or sort multiple copies. 83 You can make N in 1 or Poster copies. 82 You can save your copy settings.
PhotoCapture ( ) Level1 Level2 Level3 Options Descriptions Page View Photo(s) — — See the print settings in the following table. You can preview your photos on the LCD. 91 Print Index Paper Type — Plain Paper* You can print a thumbnail page. 92 You can print an individual image. 92 You can adjust your photos with these settings.
Menu and Features Print Settings Option1 Option2 Option3 Option4 Descriptions Page Print Quality Normal — — Choose the print quality. 99 — — Choose the paper type. 99 (When A4 or Letter is chosen) — Choose the paper and print size. 99 — — Adjusts the brightness. 100 — — Adjusts the contrast. 100 Adjusts the hue of the white areas.
Option1 Option2 Option3 Option4 Descriptions Page Cropping On* — — Crops the image around the margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping. 101 — — Expands the printable area to fit the edges of the paper. 101 — — You can save your print settings. 101 — — You can restore all the settings to factory settings.
Menu and Features Entering Text C Special characters and symbols C Press l, # or 0, repeatedly until you see the special character or symbol you want. When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters. Press l for (space) ! " # $ % & ' ( ) l +,-.
D Specifications D General D Memory Capacity 32 MB ADF (automatic document feeder) Recommended environment for best results: Up to 10 pages Temperature: 20° C - 30° C Humidity: 50% - 70% Paper: [80 g/m2] A4 or Letter size Paper Tray 100 Sheets [80 g/m2] Printer Type Ink Jet Print Method Mono: Piezo with 94 × 1 nozzle Colour: Piezo with 94 × 3 nozzles LCD (liquid crystal display) (MFC-680CN) 3.3 in. (83.8 mm) Colour LCD (MFC-885CW) 4.2 in. (106.
Specifications Dimension (MFC-680CN) D 370 mm 180 mm 398 mm 351 mm 468 mm 443 mm (MFC-885CW) D 370 mm D 180 mm Weight 351 mm 476 mm 443 mm MFC-680CN 8.5 kg MFC-885CW 8.6 kg Noise Operating: 50 dB or less 1 Temperature Operating: 10 to 35° C Best Print Quality: 20 to 33° C Operating: 20 to 80% (without condensation) Best Print Quality: 20 to 80% (without condensation) Humidity 1 398 mm This depends on printing conditions.
Print media Paper Input D Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper 2, transparencies 1 2 and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 2L, Index card and Post card 3. Width: 89 mm - 216 mm Height: 127 mm - 356 mm For more details, see Paper weight, thickness and capacity on page 14. Maximum paper tray capacity: Approx.
Specifications Fax D Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 14400 bps Document Size ADF Width: 148 mm to 215.9 mm ADF Height: 148 mm to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Height: Max.
Ring Delay 0, 1, 2, 3, 4, 5, 6, 7 or 8 rings (2, 3, 4, 5, 6, 7 or 8 rings - South Africa only) (0, 1, 2, 3, 4, or 5 rings - Nordic countries only) Communication Source Public switched telephone network. Memory Transmission Up to 480 2/400 3 pages Out of Paper Reception Up to 480 2/400 3 pages 1 Black & White only 2 ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications Digital TAD D TAD Yes ICM Recording Time Max. 29 minutes / Max. 99 messages (Max.
Digital Cordless Handset (MFC-885CW only) Cordless handset (BCL-D20) Frequency 1.9 GHz Standard DECT ™ Multi Handset Capability Up to 4 handsets D D Dimensions 154 mm 31.6 mm Weight (including battery) 49.6 mm 149 g LCD (liquid crystal display) 16-Digit, 3-Line (+1-Line for Pict), Backlit (Orange) Charge Indicator Yes (LED) Full Charge Time 12 hours While in Use (TALK) 10 hours While Not in Use (Standby) 200 hours Battery D Type BCL-BT20 Rating Ni-MH 3.
Specifications Copy D Colour/Monochrome Yes/Yes Document Size ADF Width: 148 mm to 215.9 mm ADF Height: 148 mm to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Height: Max. 297 mm Copy Width: Max.
PhotoCapture Center™ Compatible Media 1 D CompactFlash® (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.
Specifications PictBridge Compatibility D Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. VIsit http://www.cipa.jp/pictbridge for more information.
Scanner D Colour/Monochrome Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista™) Mac OS® X 10.2.4 or greater WIA Compliant Yes (Windows® XP 1/Windows Vista™) Colour Depth 36 bit colour Processing (Input) 24 bit colour Processing (Output) (Actual Input: 30 bit colour/Actual Output: 24 bit colour) Resolution Up to 19200 × 19200 dpi (interpolated) 2 Up to 600 × 2400 dpi (optical) Scanning Speed Colour: up to 6.02 sec. Monochrome: up to 3.82 sec.
Specifications Printer Printer Driver D Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista™ driver supporting Brother Native Compression mode Mac OS® X 10.2.
Interfaces D USB A USB 2.0 interface cable that is no longer than 2.0 m. 1 2 LAN cable 3 Ethernet UTP cable category 5 or greater. Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode. (MFC-885CW only) 1 Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s.
Specifications Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Operating Systems Windows® 1, 5 2000 Professional Supported Interface Functions Printing, PC-FAX 4 XP Home Scanning, XP Professional Removable 3 XP Professional Disk x64 Edition USB 10/100 BASE-TX Minimum Processor Intel® Pentium® II or AMD equivalent Wireless 802.
Consumable items Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Replacement Ink Cartridges The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages.
Specifications Network (LAN) D LAN You can connect your machine to a network for Network Printing, Network Scanning and PC Fax Send and PC Fax Receive 1 (Windows® only). Also included is Brother BRAdmin Light 2 Network Management software. Support for Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista™ Mac OS® X 10.2.4 or greater Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN) D IEEE 802.
E Glossary E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of an external telephone.
Glossary ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Group number A combination of Speed Dial numbers that are stored in a Speed Dial location for Broadcasting. Extension telephone A telephone using the same line as your fax but plugged into a separate wall socket. Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User's Guide with you.
Out of Paper Reception Receives faxes into the machine's memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines. Pause Allows you to place a 3.5 second delay in the dialling sequence stored on Speed Dial numbers. Press Redial/Pause as many times as needed for longer pauses. PhotoCapture Center™ Allows you to print digital photos from your digital camera at high resolution for photo quality printing.
Glossary Speed Dial A pre-programmed number for easy dialling. You must press Speed Dial, the two digit code, and Mono Start or Colour Start to start the dialling process. Standard resolution 203 × 97 dpi. It is used for regular size text and quickest transmission. Station ID The stored information that appears on the top of faxed pages. It includes the sender's name and fax number. Super Fine resolution (Mono only) 392 × 203 dpi. Best for very small print and line art.
F Index A Access codes, storing and dialling ...........60 ADF (automatic document feeder) .... 10, 32 Answering machine (TAD) .......................49 connecting .............................................50 Apple® Macintosh® See Software User's Guide on the CD-ROM. .................................................. Automatic fax receive .............................................39 Fax Detect ..........................................42 B Broadcasting ............................................
E Envelopes .............................13, 14, 17, 18 Error messages on LCD ........................127 Comm. Error .......................................127 Ink Empty ............................................128 Near Empty .........................................128 No Paper Fed .....................................129 Not Registered ......................................54 Out of Memory ....................................129 while scanning a document ...............85 Unable to Clean .............
J O Jams document ............................................132 paper ...................................................132 Outgoing Message (OGM) ...................... 61 L Packing the machine ............................. 145 Paper .........................................12, 17, 168 capacity ................................................ 14 loading ......................................15, 17, 18 printable area ....................................... 20 size ...................................
Printing all photos ...........................................96 index ..................................................92 photos ................................................92 Scan to memory card ..........................102 Scan to USB flash memory .................102 Search by Date .....................................95 SecureDigital ........................................88 Slide-Show ............................................96 specifications ......................................
T V TAD (telephone answering device), external ............................................. 39, 49 connecting ...................................... 49, 50 receive mode ........................................39 recording (OGM) ...................................50 TAD mode a conversation .......................................64 erasing messages .................................63 Fax/Tel OGM ........................................62 outgoing message (OGM) .....................
Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchsed in their own countries.
