User Guide
Table Of Contents
- USER’S GUIDE MFC-8460N/MFC-8860DN/MFC-8870DW
- Approval Information and Compilation and Publication Notice
 - EC Declaration of Conformity under the R & TTE Directive
 - Table of Contents
 - Section I: General
- 1 General information
- Using the documentation
 - Accessing the complete User’s Guide
- Viewing documentation
- Viewing documentation (Windows®)
 - How to find Scanning instructions
 - Software User's Guide:
 - PaperPort® User's Guide:
 - How to find Internet FAX instructions (MFC-8860DN and MFC-8870DW only)
 - Viewing Documentation (Macintosh®)
 - How to find Scanning instructions
 - Software User's Guide:
 - Presto!® PageManager® User's Guide:
 - How to find Internet FAX instructions (MFC-8860DN and MFC-8870DW only)
 
 
 - Viewing documentation
 - Control panel overview
 
 - 2 Loading documents and paper
 - 3 General setup
 - 4 Security features
 
 - 1 General information
 - Section II: Fax
- 5 Sending a fax
- How to fax
 - Broadcasting
 - Additional sending operations
 
 - 6 Receiving a fax
 - 7 Phone and external devices
 - 8 Dialling and storing numbers
 - 9 Remote fax options
 - 10 Printing reports
 - 11 Polling
 
 - 5 Sending a fax
 - Section III: Copy
 - Section IV: Software
 - Section V: Appendices
- A Safety and Legal
 - B Options
 - C Troubleshooting and routine maintenance
 - D Menu and Features
 - E Specifications E
 - F Glossary
 
 - Index
 - brother UK/IRE/SAF
 
 
Troubleshooting and routine maintenance
101
Improving the print quality C
Examples of poor print 
quality
Recommendation
Faint
 Check the machine’s environment. Conditions such as humidity, high 
temperatures, and so on, may cause this print fault. (See 
Choosing a 
location
 on page 84.)
 If the whole page is too light, Toner Save mode may be on. Turn off Toner 
Save mode in the machine’s menu settings or in the printer Properties of the 
driver. (See 
Toner save on page 21 or Advanced tab in the Software User’s 
Guide on the CD-ROM.)
 If this problem occurs when making copies or printing received faxes, turn off 
Toner Save mode in the machine’s menu setting. (See 
Toner save on page 
21.)
 Clean the scanner window and the primary corona wire on the drum unit. (See 
Cleaning the laser scanner window on page 118 and Cleaning the 
corona wire
 on page 120.) If the print quality has not improved, put in a new 
drum unit. (See 
Replacing the drum unit (DR-3100) on page 124.)
 Put in a new toner cartridge. (See 
Replacing the toner cartridge (TN-
3130/TN-3170)
 on page 121.)
Grey background
 Make sure that you use paper that meets our specifications. (See 
Acceptable paper and other media on page 11.)
 Check the machine’s environment. Conditions such as high temperatures and 
high humidity can increase the amount of background shading. (See 
Choosing a location on page 84.)
Install a new toner cartridge. (See 
Replacing the toner cartridge (TN-
3130/TN-3170)
 on page 121.)
 Clean the primary corona wire and the drum unit. (See 
Cleaning the corona 
wire
 on page 120 and Cleaning the drum unit on page 120.) If the print 
quality has not improved, put in a new drum unit. (See 
Replacing the drum 
unit (DR-3100)
 on page 124.)
Ghost
 Make sure that you use paper that meets our specifications. Rough-surfaced 
paper or thick paper may cause this problem.
 Make sure that you choose the correct media type in the printer driver or in the 
machine’s Paper Type menu setting. (See 
Acceptable paper and other 
media
 on page 11 and Basic tab in the Software User’s Guide on the 
CD-ROM.)
 Put in a new drum unit. (See 
Replacing the drum unit (DR-3100) on page 
124.)
Toner specks
 Make sure that you use paper that meets our specifications. Rough-surfaced 
paper may cause the problem. (See 
Acceptable paper and other media 
on page 11.)
 Clean the primary corona wire and the drum unit. (See 
Cleaning the corona 
wire
 on page 120 and Cleaning the drum unit on page 120.) If the print 
quality has not improved, put in a new drum unit. (See 
Replacing the drum 
unit (DR-3100)
 on page 124.)
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