User Guide
Table Of Contents
- USER’S GUIDE MFC-8460N/MFC-8860DN/MFC-8870DW
- Approval Information and Compilation and Publication Notice
 - EC Declaration of Conformity under the R & TTE Directive
 - Table of Contents
 - Section I: General
- 1 General information
- Using the documentation
 - Accessing the complete User’s Guide
- Viewing documentation
- Viewing documentation (Windows®)
 - How to find Scanning instructions
 - Software User's Guide:
 - PaperPort® User's Guide:
 - How to find Internet FAX instructions (MFC-8860DN and MFC-8870DW only)
 - Viewing Documentation (Macintosh®)
 - How to find Scanning instructions
 - Software User's Guide:
 - Presto!® PageManager® User's Guide:
 - How to find Internet FAX instructions (MFC-8860DN and MFC-8870DW only)
 
 
 - Viewing documentation
 - Control panel overview
 
 - 2 Loading documents and paper
 - 3 General setup
 - 4 Security features
 
 - 1 General information
 - Section II: Fax
- 5 Sending a fax
- How to fax
 - Broadcasting
 - Additional sending operations
 
 - 6 Receiving a fax
 - 7 Phone and external devices
 - 8 Dialling and storing numbers
 - 9 Remote fax options
 - 10 Printing reports
 - 11 Polling
 
 - 5 Sending a fax
 - Section III: Copy
 - Section IV: Software
 - Section V: Appendices
- A Safety and Legal
 - B Options
 - C Troubleshooting and routine maintenance
 - D Menu and Features
 - E Specifications E
 - F Glossary
 
 - Index
 - brother UK/IRE/SAF
 
 
102
Hollow print
 Make sure that you use paper that meets our specifications. (See 
Acceptable paper and other media on page 11.) 
 Choose Thick paper mode in the printer driver or in the machine’s Paper 
Type menu setting, or use thinner paper than you are currently using. (See 
Paper Type on page 17 and Basic tab in the Software User’s Guide on the 
CD-ROM.)
 Check the machine’s environment. Conditions such as high humidity can 
cause hollow print. (See 
Choosing a location on page 84.)
 Clean the primary corona wire on the drum unit. (See 
Cleaning the corona 
wire
 on page 120.) If the print quality has not improved, put in a new drum unit. 
(See 
Replacing the drum unit (DR-3100) on page 124.)
All black
 Clean the primary corona wire on the drum unit. (See Cleaning the corona 
wire
 on page 120.) If the print quality has not improved, put in a new drum unit. 
(See 
Replacing the drum unit (DR-3100) on page 124.)
 The drum unit may be damaged. Put in a new drum unit. (See 
Replacing the 
drum unit (DR-3100)
 on page 124.)
White Spots on black text 
and graphics at 94 mm 
(3.7 in.) intervals
Black Spots at 94 mm 
(3.7 in.) intervals
Dust, paper powder, glue, and so on may stick to the surface of the photosensitive 
drum (OPC) and cause black or white spots to appear on printed documents.
Make a few copies of a blank, white sheet of paper. (See 
Making multiple 
copies
 on page 72.)
If you still see the spots on printed documents after making multiple copies, clean 
the drum unit (see
Cleaning the drum unit on page 120).
If the print quality still has not improved you need to install a new drum. (See 
Replacing the drum unit (DR-3100) on page 124.)
Black toner marks across the 
page
 Make sure that you use paper that meets our specifications. (See 
Acceptable paper and other media on page 11.)
 If you use label sheets for laser printers, the glue from the sheets may 
sometimes stick to the OPC drum surface. Clean the drum unit. (See 
Cleaning the drum unit on page 120.)
 Do not use paper that has clips or staples because they will scratch the 
surface of the drum.
 If the unpacked drum unit is in direct sunlight or room light, the unit may be 
damaged.
 The drum unit may be damaged. Put in a new drum unit. (See 
Replacing the 
drum unit (DR-3100)
 on page 124.)
Examples of poor print 
quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234










