User Manual
Table Of Contents
- USER’S GUIDE MFC-8460N/MFC-8860DN/MFC-8870DW
- Approval Information and Compilation and Publication Notice
 - EC Declaration of Conformity under the R & TTE Directive
 - Table of Contents
 - Section I: General
- 1 General information
- Using the documentation
 - Accessing the complete User’s Guide
- Viewing documentation
- Viewing documentation (Windows®)
 - How to find Scanning instructions
 - Software User's Guide:
 - PaperPort® User's Guide:
 - How to find Internet FAX instructions (MFC-8860DN and MFC-8870DW only)
 - Viewing Documentation (Macintosh®)
 - How to find Scanning instructions
 - Software User's Guide:
 - Presto!® PageManager® User's Guide:
 - How to find Internet FAX instructions (MFC-8860DN and MFC-8870DW only)
 
 
 - Viewing documentation
 - Control panel overview
 
 - 2 Loading documents and paper
 - 3 General setup
 - 4 Security features
 
 - 1 General information
 - Section II: Fax
- 5 Sending a fax
- How to fax
 - Broadcasting
 - Additional sending operations
 
 - 6 Receiving a fax
 - 7 Phone and external devices
 - 8 Dialling and storing numbers
 - 9 Remote fax options
 - 10 Printing reports
 - 11 Polling
 
 - 5 Sending a fax
 - Section III: Copy
 - Section IV: Software
 - Section V: Appendices
- A Safety and Legal
 - B Options
 - C Troubleshooting and routine maintenance
 - D Menu and Features
 - E Specifications E
 - F Glossary
 
 - Index
 - brother UK/IRE/SAF
 
 
98
Paper Handling Difficulties
Difficulties Suggestions
The machine does not load paper.
The LCD shows No Paper or a 
Paper Jam message. 
 If there is no paper, load a new stack of paper into the paper tray.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled, 
you should straighten it. Sometimes it is helpful to remove the paper, turn the 
stack over and put it back into the paper tray.
 Reduce the amount of paper in the paper tray, and then try again.
 Check that the MP tray mode is not selected in the printer driver.
 If the LCD shows a Paper Jam message and you still have a problem, see 
Paper jams on page 112.
The machine does not feed paper 
from the MP tray.
 Fan the paper well and put it back in the tray firmly.
 Make sure that MP tray mode is chosen in the printer driver.
I need to know how to load 
envelopes.
You can load envelopes from the MP tray. Your application must be set up to print 
the envelope size you are using. This is usually done in the Page Setup or 
Document Setup menu of your application. See your application’s manual for 
more information.
I need to know which paper is good 
to use.
You can use plain paper, recycled paper, envelopes, transparencies and labels 
that are made for laser machines. (For details, see Acceptable paper and other 
media on page 12.)
There is a paper jam. See Paper jams on page 112.
Print Quality Difficulties
Difficulties Suggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the 
paper could cause this problem. Try turning over the stack of paper in the paper 
tray.
Make sure that you choose the Paper Type that suits the media type you are 
using. (See Acceptable paper and other media on page 12.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using, 
or the print media may be too thick or have a rough surface. (See Acceptable 
paper and other media on page 12 and Basic tab in the Software User’s Guide on 
the CD-ROM.)
Printouts are too light.  If this problem occurs when making copies or printing received faxes, turn 
Toner Save mode to off in the machine menu settings. 
(See Toner save on page 22.)
 Set Toner Save mode to off in the Advanced tab in the printer driver. 
(See Advanced tab in the Software User’s Guide on the CD-ROM.)










