User`s guide
Table Of Contents
- Basic User’s Guide MFC-9140CDN/MFC-9330CDW/MFC-9340CDW
- User’s Guides and where do I find them?
- Table of Contents
- 1 General information
- Using the documentation
- Accessing Brother Utilities (Windows® 8)
- Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide
- How to access the User’s Guides for Advanced Features
- Accessing Brother Support (Windows®)
- Accessing Brother Support (Macintosh)
- Control panel overview
- Shortcut Settings
- Volume settings
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Using PC-FAX
- 7 Telephone and external devices
- 8 Dialling and storing numbers
- 9 Making copies
- 10 Printing data from a USB Flash memory drive or digital camera supporting mass storage (For MFC-9330CDW and MFC-9340CDW)
- 11 How to print from a computer
- 12 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Settings and features tables
- D Specifications
- Index
Troubleshooting
117
B
Document Jam The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
See Document is jammed in the top of the ADF
unit on page 125 or Using the automatic
document feeder (ADF) on page 34.
Drum End SoonX
1
1
(X) shows the drum
unit colour that is near
the end of its life.
(BK)=Black,
(Y)=Yellow,
(M)=Magenta,
(C)=Cyan.
The drum unit for the colour
indicated on the Touchscreen
is near the end of its life.
Order a new drum unit for the colour indicated
on the Touchscreen before you get a Replace
DrumX message.
Drum ! The corona wires on the drum
units must be cleaned.
Clean the corona wires on the drum units (see
Cleaning the corona wires on page 100).
The drum unit or the toner
cartridge and drum unit
assembly is not installed
correctly.
Put the toner cartridge into the drum unit that is
indicated on the Touchscreen. Then reinstall
the toner cartridge and drum unit assembly into
the machine.
Drum Stop It is time to replace the drum
unit.
Replace the drum unit for the colour indicated
on the Touchscreen. (see Replacing the drum
units on page 82).
Fuser Error The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
Press and hold down to turn the machine
off, wait a few seconds, and then turn it on
again. Leave the machine idle for 15 minutes
with the power on.
The fuser unit is too hot.
Jam 2-sided The paper is jammed
underneath the paper tray or
the fuser unit.
See Paper is jammed underneath the paper
tray on page 134.
Jam Inside The paper is jammed inside the
machine.
See Paper is jammed inside the machine
on page 131.
Jam Manual Feed The paper is jammed in the
manual feed slot of the
machine.
See Paper is jammed in the manual feed slot
on page 127.
Jam Rear The paper is jammed in the
back of the machine.
See Paper is jammed at the back of the
machine on page 129.
Jam Tray The paper is jammed in the
paper tray of the machine.
See Paper is jammed in the paper tray
on page 127.
Limit Exceeded The number of pages you are
allowed to print has been
exceeded. The print job will be
cancelled.
Contact your administrator to check your
Secure Function Lock Settings.
Log Access Error The machine could not access
the print log file in the server.
Contact your administrator to check the Store
Print Log to Network settings.
For more information, see Network User's
Guide: Store Print Log to Network
Error Message Cause Action