Operation Manual
Table Of Contents
- Basic User’s Guide MFC-9140CDN/MFC-9330CDW/MFC-9340CDW
- User’s Guides and where do I find them?
- Table of Contents
- 1 General information
- Using the documentation
- Accessing Brother Utilities (Windows® 8)
- Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide
- How to access the User’s Guides for Advanced Features
- Accessing Brother Support (Windows®)
- Accessing Brother Support (Macintosh)
- Control panel overview
- Shortcut Settings
- Volume settings
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Using PC-FAX
- 7 Telephone and external devices
- 8 Dialling and storing numbers
- 9 Making copies
- 10 Printing data from a USB Flash memory drive or digital camera supporting mass storage (For MFC-9330CDW and MFC-9340CDW)
- 11 How to print from a computer
- 12 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Settings and features tables
- D Specifications
- Index
Troubleshooting
115
B
Error and maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may have to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
in the table.
You can clear most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/
.
Error Message Cause Action
2-sided Disabled The back cover of the machine
is not closed completely.
Close the back cover of the machine until it
locks into the closed position.
Access Denied The function you want to use is
restricted by Secure Function
Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
Access Error The device was removed from
the USB direct interface while
the data was processing.
Press . Reinsert the device and try to print
with Direct Print.
BT Call Sign On
(U.K. only)
BT Call Sign is set to On.Set BT Call Sign to Off.
(See Advanced User's Guide: BT Call Sign
(U.K. only))
Calibration
failed.
Calibration failed. Press OK and try it again.
Press and hold down to turn off the
machine.
Wait a few seconds, and then turn on the
machine again.
Perform the colour calibration again using
the Touchscreen or the printer driver (see
Calibration on page 110).
Put in a new belt unit (see Replacing the
belt unit on page 87).
If the problem continues, contact Brother
customer service or your local Brother
dealer.