Quick Setup Guide Start Here MFC-J265W Before you can use the machine, please read this Quick Setup Guide for the correct setup and installation. WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
a 2 Load plain A4 paper e Gently put the paper into the paper tray print side down and top edge first. Check that the paper is flat in the tray. IMPORTANT Pull the paper tray a completely out of the machine. DO NOT push the paper in too far. 1 b Lift the output paper tray cover a. 1 f g h c Gently adjust the paper side guides to the paper with both hands. Make sure that the paper side guides touch the edges of the paper. Close the output paper tray cover.
a 3 Connect the power cord and telephone line IMPORTANT The telephone line cord MUST be connected to the socket on the machine marked LINE. Connect the power cord. Note If you are sharing one telephone line with an external telephone, connect it as shown below. 1 2 WARNING The machine must be fitted with an earthed plug. b Connect the telephone line cord. Connect one end of the telephone line cord to the socket on the machine marked LINE and the other end to a telephone wall socket.
Install the ink cartridges e Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap a. CAUTION If ink gets in your eyes, wash them out with water at once, and if irritation occurs consult a doctor. a b Make sure that the power is turned on. The LCD shows No Ink Cartridge. Open the ink cartridge cover a. 1 1 c Remove the green protective part a.
h Gently push the ink cartridge until it clicks. After all the ink cartridges are installed close the ink cartridge cover. IMPORTANT After initial installation of the ink cartridges, the machine will start cleaning the ink tube system. This cleaning process will last approximately four minutes. DO NOT unplug the machine from the power outlet or attempt to stop the cleaning process. Interruption of cleaning process may cause undesired print quality problems.
5 a Check the print quality When the preparation process has finished, the LCD shows Set Paper and Press Start. Press Color Start. b Check the quality of the four color blocks a on the sheet. (black/yellow/cyan/magenta) a b c d 1 c If all lines are clear and visible, press 1 (Yes) on the dial pad to finish the quality check and go to step 6. OK If you can see missing short lines, press 2 (No) on the dial pad and follow the steps on the LCD.
Choose a Receive Mode Receive Mode By factory default, the factory setting of Receive Mode is “Fax”. your machine will automatically receive any faxes that are sent to it. There are four receive modes of this machine as below.
If you are having difficulty reading the LCD, try changing the contrast setting. a b c d e f 9 Set the LCD contrast (if needed) Press Menu. The machine displays the date and time, and if you set up the station ID, the date and time displayed on your machine will be printed on every fax you send. Press a or b to choose General Setup. Press OK. a b Press a or b to choose LCD Settings. Press OK. c Press a or b to choose LCD Contrast. Press OK. Set the date and time Press Menu.
10 Enter personal information (Station ID) You should store your name and fax number to be printed on all fax pages that you send. a b Press Menu. Press a or b to choose Initial Setup. Press OK. c Press a or b to choose Station ID. Press OK. d Enter your fax number (up to 20 digits) on the dial pad, and then press OK. To enter a “+” for international codes, press l. e Enter your name (up to 20 characters) using the dial pad, and then press OK.
13 Set the phone line compatibility If you are connecting the machine to a VoIP service (over the Internet) we recommend that you change the modem speed to minimize errors in fax operations. Note If you are using an analogue telephone line you can skip this step. a b c d e 10 Press Menu. Press a or b to choose Initial Setup. Press OK. Press a or b to choose Compatibility. Press OK. Press a or b key to choose Basic(for VoIP). Press OK. Press Stop/Exit.
14 Choose your connection type Windows®, go to page 12 Macintosh, go to page 16 Windows® Macintosh USB For USB interface cable Wireless Network For Wireless Network Windows® and Macintosh, go to page 18 Note For Windows Server® 2003/2003 x64 Edition/2003 R2/2003 R2 x64 Edition/2008/2008 R2, see the Network User’s Guide on the documentation CD-ROM.
USB Windows® For USB interface users (Windows® 2000 Professional/XP/XP Professional x64 Edition/ Windows Vista®/Windows® 7) 15 a Before you install b The CD-ROM Top Menu will appear. Click Install MFL-Pro Suite and click Yes if you accept the license agreements. Follow the on-screen instructions. Make sure that your computer is ON and you are logged on with Administrator rights. IMPORTANT • For the latest drivers and information, visit http://solutions.brother.
USB c Choose Local Connection, and then click Next. The installation continues. Windows® 17 a d Connect the USB cable Using both hands, use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position. When this screen appears, go to the next step. b Connect the USB cable to the USB socket marked with a symbol. You will find the USB socket inside the machine as shown below.
USB c Windows® Carefully guide the USB cable through the trench as shown below, following the trench around and toward the back of the machine. Then connect the cable to your computer. e The installation will continue automatically. The installation screens appear one after another. IMPORTANT DO NOT cancel any of the screens during the installation. It may take a few seconds for all screens to appear.
USB 18 a Windows® Finish and restart Click Finish to restart your computer. After restarting the computer, you must be logged on with Administrator rights. Note • If an error message appears during the software installation, run the Installation Diagnostics located in start/All Programs/ Brother/MFC-JXXX (where MFC-JXXX is your model name). • Depending on your security settings, a Windows Security or antivirus software window may appear when using the machine or its software.
USB Macintosh For USB interface users (Mac OS X 10.4.11, 10.5.x, 10.6.x) 15 a Before you install b Make sure your machine is connected to the power and your Macintosh is ON. You must be logged on with Administrator rights. Connect the USB cable to the USB socket marked with a symbol. You will find the USB socket inside the machine as shown below. USB IMPORTANT • For the latest drivers and information on the Mac OS X you are using, visit http://solutions.brother.com/ • For Mac OS X 10.4.0 to 10.4.
USB d Macintosh Lift the scanner cover to release the lock a. Gently push the scanner cover support down b and close the scanner cover c. e Choose the machine from the list, and then click OK. 1 2 3 f 17 a b Install MFL-Pro Suite Put the supplied installation CD-ROM into your CD-ROM drive. Double-click the Start Here OSX icon to install. When this screen appears, click Next. g When the Brother Support screen appears, click Close. Finish The installation is now complete.
For Wireless Network Users For wireless network interface users 15 Before you begin First you must configure the wireless network settings of your machine to communicate with your network access point/router. After the machine is configured to communicate with your access point/router, computers on your network will have access to the machine. To use the machine from these computers, you will need to install the drivers and software.
For Wireless Network Users 16 Confirm your network environment (Infrastructure Mode) The following instructions will offer two methods for installing your Brother machine in a wireless network environment. a If your wireless access point/router does not support Wi-Fi Protected Setup (WPS) or AOSS™, write down the wireless network settings of your wireless access point/router in the area below.
For Wireless Network Users Connecting the Brother machine to the wireless network 17 a b Configure the wireless settings (typical Wireless Setup in infrastructure mode) c For example, to enter the letter a, press the 2 key on the dial pad once. To enter the number 3, press the 3 key on the dial pad seven times. On your machine, press Menu. Press a or b to choose Network and press OK. Press a or b to choose Setup Wizard and press OK. When Enable WLAN? is displayed, press OK to accept.
For Wireless Network Users 17 a b c d Configure the wireless settings using the automatic wireless (onepush) method Confirm your wireless access point/router has the Wi-Fi Protected Setup or AOSS™ symbol as shown below. e A connection result message appears for 60 seconds on the LCD and a wireless LAN report will automatically be printed. If the connection failed, check the error code on the printed report and refer to Troubleshooting on page 22.
For Wireless Network Users Troubleshooting IMPORTANT Please do not contact Brother Customer Service for assistance without the wireless security information. We cannot assist you in locating your network security settings. How can I find the wireless security information (SSID and Network Key) 1) You should see the documentation provided with your wireless access point/router. 2) The initial network name could be the manufacturer’s name or the model name.
For Wireless Network Users The Authentication/Encryption methods used by the selected wireless access point/router are not supported by your machine. For infrastructure mode, change the authentication and encryption methods of the wireless access point/router.
Wireless Network Windows® Install the drivers & software (Windows® 2000 Professional/XP/XP Professional x64 Edition/ Windows Vista®/Windows® 7) 18 a Before you install b The CD-ROM Top Menu will appear. Click Install MFL-Pro Suite and click Yes if you accept the license agreements. Follow the on-screen instructions. Make sure that your computer is ON and you are logged on with Administrator rights. IMPORTANT • For the latest drivers and information, visit http://solutions.brother.
Wireless Network c d Choose Wireless Network Connection, and then click Next. e Choose your machine from the list, and then click Next. Note When this screen appears, choose Change the Firewall port settings to enable network connection and continue with the installation. (Recommended) and click Next. (Not for Windows® 2000 users) • If your wireless settings fail, the Wireless Device Setup Wizard will appear during the installation of MFL-Pro Suite.
Wireless Network 20 a Finish and restart Click Finish to restart your computer. After restarting the computer, you must be logged on with Administrator rights. Windows® 21 Install MFL-Pro Suite on additional computers (if needed) If you want to use your machine with multiple computers on the network, install MFL-Pro Suite on each computer. Go to step 18 on page 24. Finish The installation is now complete.
Wireless Network Macintosh Install the drivers & software (Mac OS X 10.4.11, 10.5.x, 10.6.x) 18 a Before you install c Choose Wireless Network Connection, and then click Next. Make sure your machine is connected to the power and your Macintosh is ON. You must be logged on with Administrator rights. IMPORTANT • For the latest drivers and information on the Mac OS X you are using, visit http://solutions.brother.com/ • For Mac OS X 10.4.0 to 10.4.10 users, upgrade to Mac OS X 10.4.11 - 10.6.x.
Wireless Network e Please wait, it will take a few seconds for the software to install. After the installation, this window will appear. Choose your machine from the list, and then click OK. Macintosh 20 Install MFL-Pro Suite on additional computers (if needed) If you want to use your machine with multiple computers on the network, install MFL-Pro Suite on each computer. Go to step 18 on page 27. Finish The installation is now complete. Note Note If this screen appears click OK.
Install Optional Applications 1 Install FaceFilter Studio/BookScan & Whiteboard Suite supported by Reallusion, Inc FaceFilter Studio is an easy-to-use borderless photo printing application. FaceFilter Studio also lets you edit your photo data and add photo effects such as red eye reduction or skin tone enhancement. The BookScan Enhancer software can correct your scanned book images automatically. The Whiteboard Enhancer software cleans up and enhances text and images from photos taken of your whiteboard.
For Network Users Restore the network settings to factory default To restore all network settings of the internal Print/Scan server to factory default, please follow the steps below. a b c Make sure the machine is not operating. Press Menu. Press a or b to choose Network. Press OK. d Press a or b to choose Network Reset. Press OK. e f g Press 1 to choose Yes. Press 1 to choose Yes. The machine will restart, and the reset is complete.
Consumables Replacement consumables When the time comes to replace ink cartridges, an error message will be indicated on the LCD. For more information about the ink cartridges for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. Ink cartridge Black Yellow Cyan Magenta LC975BK LC975Y LC975C LC975M What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother.