Advanced User’s Guide MFC-J285DW Version 0 USA/CAN
User's Guides and where do I find them? Which Guide? 1 i What's in it? Where is it? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Table of Contents 1 General setup 1 Memory Storage ....................................................................................................1 Volume Settings.....................................................................................................1 Ring Volume ....................................................................................................1 Beep Volume ...................................................................................................
5 Dialing and storing numbers 18 Voice operations ..................................................................................................18 Tone or Pulse (Canada only).........................................................................18 Fax/Tel mode.................................................................................................18 Caller ID.........................................................................................................
1 General setup Memory Storage Your menu settings are stored permanently, and, in the event of a power failure, will not be lost. Temporary settings (for example, Overseas Mode) will be lost. If you have chosen Set New Default for your preferred Fax and Copy settings, those settings will not be lost. However, you may have to reprogram the date and time. 1 1 1 Volume Settings 1 Ring Volume 1 You can choose a range of ring volume levels, from High to Off.
Chapter 1 Beep Volume When Beep is on, the machine will beep when you press the Touchscreen or Touchpanel, make a mistake, or after you send or receive a fax. You can choose a range of sound volume levels, from High to Off. a Press b Press s or t on the Touchpanel to display General Setup. c d e f g h Press General Setup. i 2 (Settings). Press s or t to display Volume. Press Volume. Press s or t to display Beep. 1 Speaker Volume You can choose a range of speaker volume levels, from High to Off.
General setup Automatic Daylight Saving Time Sleep Mode 1 You can set the machine to change automatically for daylight saving time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date & Time setting. The factory setting is Off, so you will have to turn on Automatic Daylight Saving Time as follows. a Press b Press s or t on the Touchpanel to display Initial Setup. (Settings).
Chapter 1 Touchscreen LCD Setting the backlight brightness 1 1 Setting the Dim Timer for the backlight You can set how long the Touchscreen LCD backlight stays on after the last finger press. You can adjust the brightness of the Touchscreen LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting. a Press b Press s or t on the Touchpanel to display General Setup. a Press Press General Setup. b Press s or t on the Touchpanel to display General Setup.
2 Security features TX Lock TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On, the following operations are available: 2 2 Setting and changing the TX Lock password 2 NOTE If you have already set the password, you will not need to set it again. Receiving faxes PC-Fax Receive 1 (If PC-Fax Receive was already On) 1 While the TX Lock feature is turned on, your machine will receive faxes and store them in its memory.
Chapter 2 Changing the password a Press (Settings). 2 Turning TX Lock on/off Turning TX Lock on b Press s or t on the Touchpanel to display Fax. a Press c d Press Fax. b Press s or t on the Touchpanel to display Fax. c d Press Fax. e f g h i Press Miscellaneous. e f g h i Press s or t to display Miscellaneous. Press Miscellaneous. Press s or t to display TX Lock. Press TX Lock. Press Set Password. Enter the four-digit number of the old password using the keyboard on the Touchscreen.
3 Sending a fax Additional sending options Sending faxes using multiple settings When you send a fax, you can choose a combination of settings, such as Fax Resolution, Contrast, Glass Scan Size, and Real Time TX. You can also choose: History, Address Book, Broadcasting, Color Setting, Overseas Mode, Set New Default, and Factory Reset. 3 3 h i Enter the fax number. Press Fax Start. NOTE 3 • Most settings are temporary and the machine returns to its default settings after you send a fax.
Chapter 3 h i Enter the fax number. NOTE You can choose four different resolution settings for black & white faxes and two for color faxes. Press Fax Start. NOTE Even if you choose Light or Dark, the machine will send the fax using the Auto setting in any of the following conditions: Black & White Standard Suitable for most typed documents. Fine Good for small print and transmits a little slower than Standard resolution. S.
Sending a fax Setting your changes as the new default You can store the fax options you use frequently for Fax Resolution, Contrast, Color Setting, Real Time TX and Glass Scan Size by saving them as the default settings. These settings will remain until you change them again. a Press b c Press Options. (Fax). Press s or t on the Touchpanel to choose the setting you want to change, and then press your new option. Repeat this step for each setting you want to change.
Chapter 3 Additional sending operations Sending a fax manually Dual Access (Black & White only) 3 Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The Touchscreen shows the new job number. a Load your document.
Sending a fax How to broadcast a fax a Load your document. b Press c d Press Options. e Press Broadcasting. f Press Add from Address Book. (Fax). Press s or t on the Touchpanel to display Broadcasting. Press to search by Alphabetical Order or Numerical Order. Press the check boxes of the numbers you want to add to the broadcast. After you have checked all the numbers you want to add, press OK.
Chapter 3 Canceling a Broadcast in progress a Press b Do one of the following: 3 . To cancel the entire broadcast, press Entire Broadcast. Go to step c. To cancel the current job, press the name or number being dialed on the Touchscreen. Go to step d. To exit without canceling, press c . When the Touchscreen asks if you want to cancel the entire broadcast, do one of the following: Press Yes to confirm. To exit without canceling, press No.
Sending a fax Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on Overseas Mode. After you send a fax using this feature, the feature will turn itself off. 3 Checking and canceling waiting jobs 3 You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the Touchscreen shows No Jobs Waiting.) 3 a Load your document.
4 Receiving a fax Memory Receive (Black & White only) PC-Fax Receive (Windows®) 4 If you turn on the PC-Fax Receive feature, your machine will store received faxes in the memory and send them to your PC. You can then use your PC to view and store these faxes. Memory Receive lets you receive faxes while you are away from the machine.
Receiving a fax i j k l The Touchscreen shows the message Run PC-Fax on your computer. Press OK. Turning off Memory Receive operations Press or the name of the PC you want to receive faxes if you are on a network. a Press b Press s or t on the Touchpanel to display Fax. c d Press Fax. e f Press Setup Receive. g h Press Memory Receive. i Press Press Backup Print:On or Backup Print:Off. Press . NOTE • PC-Fax Receive is not supported by the Mac OS.
Chapter 4 Changing Memory Receive operations 4 If received faxes are in your machine’s memory when you change the Memory Receive operations, the Touchscreen will ask you one of the following questions: If all the received faxes have already been printed Receiving faxes into memory when paper tray is empty 4 Erase All Fax? • If you press Yes, faxes in the memory will be erased before the setting changes.
Receiving a fax g h Press Auto Reduction. i Press Press On (or Off). . Receiving a fax at the end of a conversation 4 At the end of a conversation, you can ask the other party to send you a fax before you both hang up. a Ask the other party to place the document in their machine and to press the Start or Send key. b When you hear the other machine's CNG tones (slowly repeating beeps), press Fax Start. 4 NOTE If the Touchscreen is dark for Sleep Mode, touch it to display Fax Start.
5 Dialing and storing numbers Voice operations 5 You can use your external telephone to dial voice calls. Tone or Pulse (Canada only) 5 If you have a Pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions: a Press b c Press Hook. You can view the list or choose one of these numbers to fax to, add to the Address Book, or delete from the history. (See Caller ID history on page 21.) Press # on the machine’s Touchpanel.
Dialing and storing numbers Setting up your area code (USA only) When returning calls from the Caller ID history, your machine will dial “1” plus the area code for all calls. If your local dialing plan requires that “1” not be dialed for calls within your area code, enter your area code in this setting. With the area code setting, calls returned from the Caller ID history to numbers within your area code will be dialed using 10 digits (area code + seven-digit number).
Chapter 5 Converting telephone wall outlets 5 There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it. The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet.
Dialing and storing numbers Additional dialing operations Outgoing Call history Caller ID history 5 Press (Fax). b Press c Press s or t to display the number you want, and then press it. Step d is after you press the number. d Do one of the following: (History). To send a fax, press Send a fax. Press Fax Start. If you want to store the number, press More and then press Add to Address Book. This feature requires the Caller ID subscriber service offered by many local telephone companies.
Chapter 5 NOTE • (USA only) If you redial from the Caller ID history outside your area code, you must set up your area code in advance. (See Setting up your area code (USA only) on page 19.) • You can print the Caller ID history List. (See How to print a report on page 28.) Dialing access codes and credit card numbers 5 Sometimes, you may want to choose from several long-distance carriers when you send a fax. Rates may vary depending on the time and destination.
Dialing and storing numbers Additional ways to store numbers Storing Speed Dial numbers from the Outgoing Call history You can also store Speed Dial numbers from the Outgoing Call history. a Press (Fax). b Press (History). i Enter the second fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. 5 Press OK. If you do not want to store a second number, press OK. 5 j c Press s or t on the Touchpanel to display the number you want to store.
Chapter 5 Storing Speed Dial numbers from the Caller ID history If you have the Caller ID subscriber service from your telephone company, you can also store Speed Dial numbers from incoming calls in the Caller ID history. (See Caller ID on page 18.) a b Press i Press OK to confirm the fax or telephone number you want to store. j Do one of the following: 5 Enter a second fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.
Dialing and storing numbers Setting up Groups for Broadcasting i Add Speed Dial numbers to the Group by pressing them to display a red check mark. Press OK. If you want to list the numbers in alphabetical order, press . j When the Touchscreen displays the Group Name and numbers, press OK to confirm.
Chapter 5 Adding or Deleting a number in a Group NOTE How to change the stored name: If you want to change a character, press d or c to position the cursor to highlight the character you want to change, and then press . Enter the new character. (For help entering letters, see Basic User’s Guide: Entering Text.) k Press OK. l Press . Deleting a Group a Press (Fax). b Press (Address). c d e Press Alphabetical or Numerical. Press More. Press s or t on the Touchpanel to display Delete.
6 Printing reports Fax reports Press i 6 (Settings) on the Touchscreen The machine will print the report at the chosen time and then erase all jobs from its memory. If the machine’s memory becomes full with 200 jobs before the time you chose has passed, the machine will print the Fax Journal report early and then erase all jobs from the memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from the memory.
Chapter 6 Reports The following reports are available: Transmission Prints a Transmission Verification Report for your last transmission. Address Book Prints a list of names and numbers stored in the Address Book memory, in alphabetical or numerical order. Fax Journal Prints a list of information about the last incoming and outgoing faxes. (TX: Transmit.) (RX: Receive.) User Settings Prints a list of your settings. Network Config Prints a list of your Network settings.
7 Making copies Copy options 7 7 Improving copy quality 7 You can change the copy settings for the next copy. You can choose the copy quality. The factory setting is Normal. These settings are temporary. The machine returns to its default settings one minute after copying. If you choose Normal or Fast, you can only choose Plain Paper in Paper Type. To change a setting, press Copy, press Options, and then press s or t on the Touchpanel to scroll through the copy settings.
Chapter 7 Enlarging or reducing copies You can choose an enlargement or reduction ratio. If you choose Fit to Page, your machine will adjust to the size you set in Paper Size. a Load your document. 7 198% 4"x6"iA4 186% 4"x6"iLTR 104% EXEiLTR 100% 97% LTRiA4 93% A4iLTR 85% LTRiEXE b Press c d e Enter the number of copies you want. 46% LTRi4"x6" Press Options. Fit to Page f g h (Copy). 78% Press s or t on the Touchpanel to display Enlarge/Reduce.
Making copies Making N in 1 copies or a poster (Page Layout) The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. You can also produce a poster. When you use the poster feature, your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. NOTE • Sort, Remove Background and Enlarge/Reduce are not available with Page Layout. • 2-sided Copy is not available with Poster copy. a Load your document.
Chapter 7 Place the document face down in the direction shown below: Poster (3x3) 2in1(P) 2in1(L) NOTE 4in1(P) 4in1(L) Poster (2x1) Poster (2x2) 32 The poster copies have overlapping portions so that you can easily paste them together.
Making copies 2 in 1 ID copy (Page Layout) You can copy both sides of your identification card onto one page, keeping the original card size. Make sure the paper size is set to Letter or A4. 7 g h i j Press s or t to display 2in1(ID). k After the machine has scanned the first side, press Yes. Turn over the identification card and place it at the left side of the scanner glass. Press OK to scan the other side.
Chapter 7 i j After the machine scans the page, press Yes to scan the next page. k Place the next page on the scanner glass. Press OK to scan the page. Repeat steps j and k until all the pages have been scanned. l m Remove Background Color If you do not want to change additional settings, press Black Start or Color Start. Remove Background Color removes the background color of the document when copying. This will save some ink and may make the copy easier to read.
Making copies 2-sided copying 7 You can reduce the amount of paper used for copies by copying on both sides of the paper. (Long edge flip) Portrait 1 d e Press Options. f g h Press Stack/Sort. i j Press 2-sided Copy. 1 2 2 Landscape 11 1 2 2 (Short edge flip) Portrait 1 1 2 If you pressed Sort for multiple copies, repeat step m for each page. After all the pages have been scanned, press Complete. The machine starts printing.
Chapter 7 Restoring all settings to the factory settings NOTE If you get a paper jam, press Advanced after step i, and then press one of the jam prevention settings: 2-sided1 or 2-sided2. 2-sided1 uses a longer print time for the ink to dry. 2-sided2 uses a longer print time and will also print in lighter colors.
A Routine maintenance Cleaning and checking the machine Cleaning the outside of the machine Clean the Touchscreen as follows: IMPORTANT • Press and hold down to turn the machine off. The Touchscreen will show Shutting Down for a few seconds before the power goes off. Clean the outside of the machine as follows: A A IMPORTANT • Use neutral detergents. Cleaning with volatile liquids, such as thinner or benzine, will damage the outside surface of the machine.
d e Close the output paper tray cover and put the paper tray firmly back in the machine. WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock. 38 Clean the machine’s printer platen (1) and the area around it, wiping off any scattered ink with a dry, soft lint-free cloth. 1 Cleaning the machine’s printer platen a b Wipe the inside and outside of the paper tray with a dry, soft lint-free cloth to remove dust.
Routine maintenance c Cleaning the paper feed rollers A If the paper feed rollers are stained with ink, it may cause paper feed problems. a Unplug the machine from the AC power outlet. Pull the paper tray (1) completely out of the machine. Lift the Jam Clear Flap (2), and then clean the back side of the Paper Feed Rollers (1) with a soft lint-free cloth moistened with water. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
Cleaning the paper pick-up rollers a Unplug the machine from the AC power outlet. b Pull the paper tray completely out of the machine. d A Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
Routine maintenance Checking the ink volume A Although an ink volume icon appears on the Touchscreen, you can use the ink menu to see a large graph showing the ink that is left in each cartridge. a Press . NOTE You can also press NOTE You can check the ink volume from your computer.
Packing and shipping the machine d A Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands. When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty. 1 3 The machine should be adequately insured with the carrier.
Routine maintenance i IMPORTANT • Make sure the plastic tab on the left side of the orange protective part (1) locks securely into place (2). Pack the machine and the printed materials in the original carton with the original packing material as shown in the illustration. Do not pack the used ink cartridges in the carton. NOTE 1 2 If you are returning your machine to Brother as part of the Exchange Service, pack only the machine.
B Glossary B This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. 1.8" Touchscreen LCD and Touchpanel The Touchscreen LCD (Liquid Crystal Display) on the machine shows interactive messages and prompts for using the machine. You can operate the Touchscreen by pressing or swiping on the screen.
Glossary Distinctive Ring A subscriber service purchased from the telephone company that gives you another telephone number on an existing telephone line. The Brother machine uses the new number to simulate a dedicated fax line. Dual Access Your machine can scan outgoing faxes or scheduled jobs into the memory at the same time it is sending a fax from memory, receiving or printing an incoming fax. Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it.
Pause Allows you to place a 3.5 second delay in the dialing sequence while you are dialing using the dial pad or while you are storing Speed Dial numbers. Press Pause on the Touchscreen as many times as needed for longer pauses. Photo resolution (B&W only) A resolution setting that uses varying shades of gray for the best representation of photographs. Pulse (Canada only) A form of rotary dialing on a telephone line. Real Time Transmission When the memory is full, you can send faxes in real time.
C Index Numerics 2 in 1 ID Copy ..........................................33 2-sided copy ......................................................35 A Access codes, storing and dialing ............22 Address Book Access codes and credit card numbers ................................................22 Broadcasting (Group dial) .....................10 changing Groups ...............................25 deleting Groups .................................26 setting up Groups for Broadcasting ...25 using Groups ....
sending ...................................................7 at end of conversation ........................10 Broadcasting ......................................10 canceling from memory ......................13 contrast ................................................7 from memory (Dual Access) ..............10 manual ...............................................10 overseas ............................................13 Real Time Transmission ....................12 Resolution ............................
S Scanning See Software and Network User’s Guide. Shipping the machine ..............................42 Sleep Mode ................................................3 T TAD (telephone answering device), external ....................................................20 with two-line jack ...................................20 Telephone line roll over lines .........................................19 two-line telephone system ....................19 Troubleshooting checking ink volume .............................
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.
