User Manual
Table Of Contents
- Quick Setup Guide MFC-J265W MFC-J415W
- Start Here
- 1 Unpack the machine and check the components
 - 2 Load plain A4 paper
 - 3 Connect the power cord and telephone line
 - 4 Set your country (For Australia/New Zealand Customer Only)
 - 5 Install the ink cartridges
 - 6 Check the print quality
 - 7 Choose your language (if needed) (Not available in Australia and New Zealand)
 - 8 Choose a Receive Mode
 - 9 Set the LCD contrast (if needed)
 - 10 Set the date and time
 - 11 Enter personal information (Station ID)
 - 12 Fax Transmission Report
 - 13 Set Tone or Pulse dialling mode (Not available for New Zealand)
 - 14 Set the phone line compatibility
 - 15 Choose your connection type
 
 - For USB interface users (Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista®/Windows® 7)
 - For USB interface users (Mac OS X 10.4.11, 10.5.x, 10.6.x)
 - For wireless network interface users
- 16 Before you begin
 - 17 Confirm your network environment (Infrastructure Mode)
 - Connecting the Brother machine to the wireless network
 - Troubleshooting
 - Install the drivers & software (Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista®/Windows® 7)
 - Install the drivers & software (Mac OS X 10.4.11, 10.5.x, 10.6.x)
 
 - Install Optional Applications Windows®
 - For Network Users
 - Consumables
 - brother ARL/ASA/NZ
 
 - Start Here
 
23
For Wireless Network Users
Wireless Network
Troubleshooting
How can I find the wireless security information (SSID and Network Key)
* The Network Key may also be described as the Password, Security Key or Encryption Key.
Wireless LAN report
If the wireless LAN report that printed shows that the connection failed, check the error code on the printed report 
and refer to the following instructions.
IMPORTANT
Please do not contact Brother Customer Service for assistance without the wireless security 
information. We cannot assist you in locating your network security settings.
1) You should see the documentation provided with your wireless access point/router.
2) The initial network name could be the manufacturer’s name or the model name.
3) If you do not know the security information, please consult the router manufacturer, your system 
administrator, or internet provider.
Error code Recommended Solutions
TS-01
The wireless setting is not activated, turn the wireless setting to ON.
On your machine, press Menu.
Press a or b to choose Network and press OK.
Press a or b to choose WLAN Enable and press OK.
Press a or b to choose On and press OK.
Press Stop/Exit.
TS-02
The wireless access point/router cannot be detected.
1. Check the following 4 points.
- Make sure that the wireless access point/router is powered on.
- Move your machine to an obstruction-free area, or closer to the wireless access 
point/router.
- Temporarily place your machine within about one metre from the wireless access point 
when you are configuring the wireless settings.
- If your wireless access point/router is using MAC address filtering, confirm the MAC 
address of the Brother machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication 
method/encryption method/Network Key), the information may be incorrect.
Reconfirm the SSID and security information and reenter the correct information as 
necessary.
See How can I find the wireless security information (SSID and Network Key) on page 23 to 
confirm.










