All in One Printer User's Manual

Troubleshooting
61
B
No Caller ID There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID feature
call your telephone company. (See
Caller ID (Caller IDentification) (not
available in certain area)
uu
page 34.)
No Ink Cartridge An ink cartridge is not installed
correctly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges
uu page 50.)
No Paper Fed The machine is out of paper or paper
is not correctly loaded in the paper
tray.
Do one of the following:
 Refill the paper in the paper tray,
and then press Mono Start or
Color Start.
 Remove the paper and load it
again, and then press Mono Start
or Color Start. (See Loading
paper and other print media
uu page 12.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam uu page 65.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
(uuAdvanced User’s Guide: Cleaning
the paper pick-up rollers)
The Jam Clear Cover is not closed
correctly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam
or paper jam uu page 65.)
No Response/Busy The number you dialled has not
answered or is busy.
Verify the number and try again.
Not Registered You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers
uu page 43.)
Out of Memory The machine's memory is full. If a copy operation is in process
Press Stop/Exit and wait until the
other operations that are in progress
finish, and then try again.
Paper Jam Paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam uu page 65.
Make sure the paper length guide is
set to the correct paper size.
Error Message Cause Action