Basic User's Guide

Troubleshooting
57
B
Ink Absorber Full The ink absorber box or flushing box is
full. These components are periodic
maintenance items that may require
replacement after a period of time to
ensure optimum performance from
your Brother machine. Because these
components are periodic maintenance
items, the replacement is not covered
under the warranty. The need to
replace these items and the time
period before replacement is
dependent on the number of purges
and flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
depending on different situations. For
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans upon
power up. The use of non-Brother ink
may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the
machine requires the faster these
boxes will fill up.
Note
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
The ink absorber box or flushing box
will need to be replaced. Contact
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
numbers uu page i.)
Other reasons for cleaning are:
1 After a paper jam has been
cleared, the machine automatically
cleans itself before the next
received fax is printed.
2 The machine automatically cleans
itself after sitting idle for more than
30 days (infrequent use).
3 The machine automatically cleans
itself after the ink cartridges for
each color have been replaced
12 times.
Ink Absorber NearFull The ink absorber box or flushing box is
nearly full.
The ink absorber box or flushing box
will need to be replaced soon. Call
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
numbers uu page i.)
Ink low One or more of the ink cartridges are
near the end of their life. If a sending
machine has a color fax to send, your
machine’s “handshake” will ask that
the fax be sent as black & white. If the
sending machine has the ability to
convert it, the color fax will be printed
at your machine as a black & white fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Ordering
accessories and supplies uu page ii
and Replacing the ink cartridges
uu page 49.)
Error Message Cause Action