Basic User's Guide
Table Of Contents
- BASIC USER’S GUIDE MFC-J425W MFC-J430W MFC-J435W
- Brother numbers
 - Ordering accessories and supplies
 - Notice - Disclaimer of Warranties (USA and Canada)
 - Compilation and Publication Notice
 - User's Guides and where do I find it?
 - Table of Contents
 - 1 General information
 - 2 Loading paper
 - 3 Loading documents
 - 4 Sending a fax
 - 5 Receiving a fax
 - 6 Telephone services and external devices
 - 7 Dialing and storing numbers
 - 8 Making copies
 - 9 How to print from a computer
 - 10 How to scan to a computer
 - A Routine maintenance
 - B Troubleshooting
 - C Menu and features
 - D Specifications
 - Index
 - brother USA/CAN
 
 
72
Scanning Difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when 
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in 
your scanning application. For example, in PaperPort™12SE with OCR, click 
Scan Settings, Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when 
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source. 
In PageManager, click File, Select Source and choose the Brother TWAIN driver. 
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver. 
uuSoftware User’s Guide: Scanning a document using the ICA driver (Mac OS X 
10.6.x)
Poor scanning results when using 
the ADF.
Try using the scanner glass. (See Using the scanner glass uu page 22.)
OCR does not work. Try increasing the scanner resolution.
(Macintosh users)
Make sure you have finished downloading and installing Presto! PageManager 
from: 
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
Software Difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
 users only) 
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair 
and reinstall the software.
“Device Busy” Make sure the machine is not showing an error message on the LCD.
Cannot print images from 
FaceFilter Studio. 
To use FaceFilter Studio, you must install the FaceFilter Studio application from 
the CD-ROM supplied with your machine. (uuQuick Setup Guide)
Also, before you start FaceFilter Studio for the first time, you must make sure your 
Brother machine is turned on and connected to your computer. This will allow you 
to access all the functions of FaceFilter Studio.










