User Manual
Table Of Contents
- Basic User’s Guide MFC-J4320DW MFC-J4420DW
- Brother numbers
 - Ordering accessories and supplies
 - Notice - Disclaimer of Warranties (USA and Canada)
 - Compilation and Publication Notice
 - You can use the following features!
 - User's Guides and where to find them
 - The Online User’s Guide helps you get the most out of your machine.
 - If you have questions or problems, please take a look at your model’s FAQs.
 - Table of Contents
 - 1 General information
 - 2 Loading paper
 - 3 Loading documents
 - 4 Printing from a computer
 - 5 Copying
 - 6 Scanning to a computer
 - 7 PhotoCapture Center: Printing photos from a USB flash drive
 - 8 Telephone services and external devices
 - 9 Sending a fax
 - 10 Receiving a fax
 - A Routine maintenance
 - B Troubleshooting
 - Index
 - Supplies
 - brother USA/CAN
 
 
x
10 Receiving a fax .................. 29
Receive Modes ............................. 29
How to choose the correct 
Receive Mode............................ 29
Receive Modes overview........... 30
Receive Mode settings.................. 32
Ring Delay ................................. 32
F/T Ring Time 
(Fax/Tel mode only)................... 32
A Routine maintenance ........ 33
How to clean and check the 
machine ........................................ 33
Cleaning the scanner................. 33
Checking the print quality........... 33
Checking the print alignment ..... 35
B Troubleshooting ................ 36
Identifying the problem.................. 36
Error and maintenance 
messages...................................... 37
Error animations......................... 46
Transferring your faxes or Fax 
Journal report............................. 46
Document jam 
(MFC-J4420DW)........................ 47
Printer jam or paper jam ............ 48
Troubleshooting for Wireless LAN 
setup ............................................. 54
Wireless LAN report................... 54
If you are having difficulty with 
your machine ................................ 55
Dial Tone detection.................... 65
Telephone Line Interference or 
VoIP System .............................. 65
Machine Information ..................... 66
Checking the serial number ....... 66
Checking the firmware 
version ....................................... 66
Reset operations overview......... 66
How to reset the machine .......... 67
C Index ................................... 68
Supplies ............................. 71










