User Manual
Table Of Contents
- Basic User’s Guide MFC-J4320DW MFC-J4420DW
- Brother numbers
 - Ordering accessories and supplies
 - Notice - Disclaimer of Warranties (USA and Canada)
 - Compilation and Publication Notice
 - You can use the following features!
 - User's Guides and where to find them
 - The Online User’s Guide helps you get the most out of your machine.
 - If you have questions or problems, please take a look at your model’s FAQs.
 - Table of Contents
 - 1 General information
 - 2 Loading paper
 - 3 Loading documents
 - 4 Printing from a computer
 - 5 Copying
 - 6 Scanning to a computer
 - 7 PhotoCapture Center: Printing photos from a USB flash drive
 - 8 Telephone services and external devices
 - 9 Sending a fax
 - 10 Receiving a fax
 - A Routine maintenance
 - B Troubleshooting
 - Index
 - Supplies
 - brother USA/CAN
 
 
29
10
10
Receive Modes 10
How to choose the correct Receive Mode 10
The correct Receive Mode is determined by the external devices and telephone subscriber 
services (such as Voice Mail and Distinctive Ring) you will be using on the same line as the 
Brother machine.
Receiving a fax 10
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this 
service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, 
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Online User’s Guide: 
Distinctive Ring.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility 
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. 
(See Online User’s Guide: Voice Mail.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother 
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are 
stored on the external TAD and fax messages are printed. Choose External TAD as your Receive Mode. 
(See Online User’s Guide: External TAD (Telephone Answering Device).)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your Receive Mode. 
(See Fax Only on page 30.)
Will you be using your Brother machine on the same line as your telephone? 
Do you want to receive voice calls and faxes automatically? 
Fax/Tel mode is used when sharing the Brother machine and your telephone on the same line. 
Choose Fax /Tel as your Receive Mode. (See Fax/Tel on page 30.) 
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine 
with Fax/Tel mode.
Do you expect to receive very few faxes? 
Choose Manual as your Receive Mode. You control the telephone line and must answer every call 
yourself. (See Manual on page 31.)










