User Manual
Table Of Contents
- Basic User’s Guide MFC-J4320DW MFC-J4420DW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- You can use the following features!
- User's Guides and where to find them
- The Online User’s Guide helps you get the most out of your machine.
- If you have questions or problems, please take a look at your model’s FAQs.
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Printing from a computer
- 5 Copying
- 6 Scanning to a computer
- 7 PhotoCapture Center: Printing photos from a USB flash drive
- 8 Telephone services and external devices
- 9 Sending a fax
- 10 Receiving a fax
- A Routine maintenance
- B Troubleshooting
- Index
- Supplies
- brother USA/CAN
36
B
Identifying the problem B
First, check the following.
The machine’s power cord is connected correctly and the machine’s power switch is turned on.
All of the protective parts have been removed.
Paper is loaded correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
Touchscreen Messages
(See Error and maintenance messages on page 37.)
If you did not solve the problem with the above checks: See If you are having difficulty with your
machine on page 55.
Troubleshooting B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit http://support.brother.com
.