User Manual
Table Of Contents
- Basic User’s Guide MFC-J4320DW MFC-J4420DW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- You can use the following features!
- User's Guides and where to find them
- The Online User’s Guide helps you get the most out of your machine.
- If you have questions or problems, please take a look at your model’s FAQs.
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Printing from a computer
- 5 Copying
- 6 Scanning to a computer
- 7 PhotoCapture Center: Printing photos from a USB flash drive
- 8 Telephone services and external devices
- 9 Sending a fax
- 10 Receiving a fax
- A Routine maintenance
- B Troubleshooting
- Index
- Supplies
- brother USA/CAN
Troubleshooting
39
B
Current Tray Settings
This message is displayed when the
Check Paper setting to confirm the
paper type and size is enabled.
To not display this confirmation
message, set the Check Paper
setting to Off. (See Check Paper
setting on page 14.)
Data Remaining in
Memory
Print data is left in the machine's
memory.
Press . The machine will cancel
the job and clear it from the memory.
Try to print again.
Disconnected The other person or other person's
fax machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the
Compatibility to Basic(for VoIP).
(See Telephone Line Interference or
VoIP System on page 65.)
Document Jam/too Long
(MFC-J4420DW)
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
(See Using the ADF
(MFC-J4420DW) on page 15.)
(See Document jam
(MFC-J4420DW) on page 47.)
DR Mode in Use The machine is in Distinctive Ring
mode. You cannot change the
Receive Mode from Manual to
another mode.
Set Distinctive Ring to Off.
(See Online User’s Guide: Register
the Distinctive Ring Pattern.)
High Temperature The room temperature is too high. After cooling the room, allow the
machine to cool down to room
temperature. Try again when the
machine has cooled down.
Hub is Unusa ble. A hub or USB flash drive with hub has
been connected to the USB direct
interface.
Hubs, including a USB flash drive that
has a built-in hub, are not supported.
Unplug the device from the USB
direct interface.
Image Too Lo ng The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Sm all The size of your photo is too small to
trim.
Choose a larger image.
Error Message Cause Action