User Manual
Table Of Contents
- Basic User’s Guide MFC-J4320DW MFC-J4420DW
- Brother numbers
 - Ordering accessories and supplies
 - Notice - Disclaimer of Warranties (USA and Canada)
 - Compilation and Publication Notice
 - You can use the following features!
 - User's Guides and where to find them
 - The Online User’s Guide helps you get the most out of your machine.
 - If you have questions or problems, please take a look at your model’s FAQs.
 - Table of Contents
 - 1 General information
 - 2 Loading paper
 - 3 Loading documents
 - 4 Printing from a computer
 - 5 Copying
 - 6 Scanning to a computer
 - 7 PhotoCapture Center: Printing photos from a USB flash drive
 - 8 Telephone services and external devices
 - 9 Sending a fax
 - 10 Receiving a fax
 - A Routine maintenance
 - B Troubleshooting
 - Index
 - Supplies
 - brother USA/CAN
 
 
Troubleshooting 
49
B
d Lift the Jam Clear Flap, and remove the 
jammed paper.
e Make sure you look carefully inside the 
machine above and below the Jam 
Clear Flap for scraps of paper.
f Put the paper tray firmly back in the 
machine.
g Using both hands, use the finger holds 
on each side of the machine to lift the 
scanner cover (1) into the open position.
h Slowly pull the jammed paper (1) out of 
the machine.
i Move the print head (if necessary) to 
take out any paper remaining in this 
area. Make sure paper scraps are not 
left in the corners of the machine (1) 
and (2).
1
1
1
2










