User Manual
Table Of Contents
- Basic User’s Guide MFC-J2510 MFC-J4510DW MFC-J4710DW
- User's Guides and where do I find them?
- Table of Contents
- 1 General information
- 2 Loading paper
- Loading paper and other print media
- Paper settings
- Acceptable paper and other print media
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone and external devices
- Voice operations
- Telephone Service for Australia
- Telephone Service for New Zealand
- Telephone Service for Some Countries
- Connecting an external TAD (telephone answering device)
- External and extension telephones
- 7 Dialling and storing numbers
- 8 Making copies
- 9 Printing photos from a memory card or USB Flash memory drive
- 10 How to print from a computer
- 11 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Settings and features tables
- D Specifications
- Index
- brother ARL/ASA/NZ
Troubleshooting
127
B
If you are having difficulty with your machine B
IMPORTANT
• For technical help, you must call Brother customer support. Calls must be made from within
the country where you purchased the machine.
• If you think there is a problem with your machine, check the following chart and follow the
troubleshooting tips. You can correct most problems by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Printing Difficulties
Difficulty Suggestions
No printout. Check that the correct printer driver has been installed and chosen.
Check to see if the Touchscreen is showing an error message.
(See Error and maintenance messages on page 108.)
Make sure that the machine is online.
(Windows
®
7)
Click /Devices and Printers. Right-click Brother MFC-XXXXX (where
XXXXX is your model name) and choose Seewhat’sprinting. Click Printer and
make sure that Use Printer Offline is unchecked.
(Windows Vista
®
)
Click /Control Panel/Hardware and Sound/Printers. Right-click
Brother MFC-XXXXX (where XXXXX is your model name). If the printer is offline,
it will show Use Printer Online. Select this option to enable the printer.
(Windows
®
XP)
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.
Right-click Brother MFC-XXXXX (where XXXXX is your model name). If the printer
is offline, it will show Use Printer Online. Select this option to enable the printer.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 99.)
The document will not print if the old, unprinted data remains in the printer driver
spooler. Open the printer icon, and then delete all the data. Your printer icon can
be found in the following way:
(Windows
®
7)
Click /Devices and Printers/Printers and Faxes.
(Windows Vista
®
)
Click /Control Panel/Hardware and Sound/Printers.
(Windows
®
XP)
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.
(Mac OS X v10.7.x)
Click System Preferences/Print & Scan.
(Mac OS X v10.5.8, 10.6.x)
Click System Preferences/Print & Fax.