User Manual

Error Message Action
Paper Size
Mismatch
1. Check that the paper size you selected on the machine's display
matches the size of the paper in the tray.
For more detailed information, see the Online User's Guide:
Change the Paper Size and Paper Type.
2. Make sure you loaded the paper in a Portrait position, by setting
the paper guides at the indicators for your paper size.
For more detailed information, see the Online User's Guide: Load
Paper.
3. After you have checked the paper size and the paper position,
follow the LCD instructions.
If printing from your computer, make sure the paper size you selected
in the printer driver matches the size of paper in the tray.
For more detailed information, see the Online User's Guide: Print
Settings (Windows
®
) or Print Options (Mac).
Replace Ink
One or more of the ink cartridges have reached the end of their lives.
Replace the ink cartridges.
For more detailed information, see the Online User's Guide: Replace
the Ink Cartridges.
• You can still scan even if the ink is low or needs to be replaced.
Tray not detected
Slowly push the paper tray completely into the machine.
Paper or a foreign object has prevented the paper tray from being
inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper
or foreign object. If you cannot find or remove the jammed paper, see
the Online User's Guide: Printer Jam or Paper Jam.
Tray Settings
This message is displayed when the setting to confirm the paper type
and size is enabled.
To not display this confirmation message, change the setting to Off.
For more detailed information, see the Online User's Guide: Change
the Check Paper Size Setting.
Unable to Clean
XX
Unable to Init.
XX
Unable to Print
XX
A foreign object, such as a paper clip or a piece of ripped paper, is in
the machine.
Open the scanner cover and remove any foreign objects and paper
scraps from inside the machine.
If the error message continues:
• Transfer your faxes to another fax machine or your computer before
disconnecting the machine so you will not lose any important
messages. Then, disconnect the machine from the power for
several minutes and reconnect it.
For more detailed information, see the Online User's Guide:
Transfer Your Faxes or Fax Journal Report.
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