User Manual

Error Message Action

Unable to Scan XX

• Transfer your faxes to another fax machine or your computer before

disconnecting the machine so you will not lose any important

messages. Then, disconnect the machine from the power for

several minutes and reconnect it.

For more detailed information, see the Online User's Guide:

Transfer Your Faxes or Fax Journal Report.

Wrong Ink

Cartridge

The ink cartridge model number is not compatible with your machine.

Verify whether the cartridge model number will work with your

machine.

See Related Information: Supply Specifications at the end of this

section.

Wrong Ink Color

Check which ink cartridges are not matched by color to their ink

cartridge positions and move them to their correct positions.

• Telephone Line Interference/VoIP on page 11

• Supply Specifications on page 23

Related Information

Troubleshooting