Reference Guide Brief explanations for routine operations MFC-J5845DW MFC-J5945DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.
User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this guide first. Please read the Safety Instructions before you set up your machine. See this guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and installing the Full Driver & Software Package for the operating system and connection type you are using.
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. • Provides several ways to search • Displays related questions for more information • Receives regular updates based on customer feedback Important Note In this User's Guide, the illustrations of the MFC-J5945DW are used unless otherwise specified.
1 General Information Control Panel Overview 1 2 3 4 5 1 General Information 6 1. NFC (Near Field Communication) 4. Dial Pad Press the numbers to dial telephone or fax numbers and to enter the number of copies. symbol (MFC-J5945DW) You can use card authentication by touching the IC card to the NFC symbol on the control panel. If your Android™ device supports the NFC feature, you can print from your device or scan documents to your device in the same way. 2.
Touchscreen LCD Overview • Three Shortcuts tabs are available with six Shortcuts on each tab. You can switch Home screens by swiping left or right or pressing d or c. From the Home screens, you can access Shortcuts, Wi‑Fi® setup, Settings and Ink levels screens. Home Screen 1 2 • Press , displayed at the bottom of the screen to access the Home Screens. 4.
7. Modes: Press to switch to each mode. [Fax] / [Copy] / [Scan] / [Secure Print] (MFC-J5945DW) / [Web] / [Apps] / [USB] / [A3 Copy Shortcuts] / [Download Software] (available only for some countries) 8 General Information 8. Information icon Press your finger on the LCD to operate it. To display and access all the options, swipe left, right, up, down or press d c or a b on the LCD to scroll through them. IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus.
2 Paper Handling Load Paper 1 Load the paper in the paper tray as follows. Fan the stack of paper well. The paper size determines the orientation when loading paper. Tray #1 A4 Tray #2 1 How to Load Paper A4 Letter Letter Executive B5 (JIS) ♦ (Plain paper and Recycled paper only) A5 - Adjust the paper guides. Landscape orientation A6 Photo Adjust the paper guides.
MP Tray How to Load Paper A4 Landscape orientation Letter Executive Adjust the MP tray paper guides. B5 (JIS) ♦ 2 A3 Paper Handling Ledger B4 (JIS) ♦ Portrait orientation Legal Folio 2 Mexico Legal 1 Adjust the MP tray paper guides. India Legal A5 A6 Photo Photo L Photo 2L B6 (JIS) ♦ Index card Envelopes For more detailed information, see the Online User's Guide: Load Paper. ♦ Supported only in some countries. 2 Unfold the paper support flap.
Load Documents 2 Place the document face down in the upper left corner of the scanner glass as shown in the illustration. 3 Close the document cover. Load Documents in the Automatic Document Feeder (ADF) 1 Fan the pages well. 2 Adjust the paper guides (1) to fit the document size. 1 3 Place your document face up in the ADF, as shown in the illustration, until you feel the document touch the feed rollers and the machine beeps. Load Documents on the Scanner Glass 1 Lift the document cover.
3 Print Print from Your Computer Before attempting any printing operation, confirm the following: • Make sure you have installed the Brother software and drivers. Various Printing To use the various printing features, click the printing properties or preferences button to change the printer setting. Print on Both Sides of the Paper Automatically 3 • Make sure the USB or network cable is connected correctly, or that you are connected to the network using your wireless access point/router.
Print Photos Directly from a USB Flash Drive Preview and Print Photos from a USB Flash Drive Preview your photos on the LCD before you print them. Print images that are stored on a USB flash drive. 1 Put a USB flash drive in the USB slot. 7 Press [OK]. 8 Read and confirm the displayed list of options. 9 To change the print settings, press [Print Settings]. When finished, press [OK]. 10 Press [Start]. Print Settings Overview The Print Settings you change are temporary for your current printout.
Print a PDF File Directly from a USB Flash Drive 7 Press [Mono Start] or [Colour Start]. Related Models: MFC-J5945DW You can print a PDF file directly from a USB flash drive. PDF files that are 2 GB or more cannot be printed. Put a USB flash drive in the USB slot. 2 Press [PDF Print]. 3 Swipe up or down or press a or b to display the PDF file you want to print, and then press it.
4 Copy Copy a Document 1 Make sure you have loaded the correct size paper in the paper tray. 2 Load your document. 3 After you have finished selecting new options, you can save them by pressing the [Save as Shortcut] button. 5 Press [Mono Start] or [Colour Start]. To stop copying, press Press . [Copy]. The touchscreen displays: Other Copy Options You can use various copy features by changing copy settings. Press the [Options] button.
5 Scan Before Scanning Before attempting to scan, confirm the following: • Make sure you have installed the Brother software and drivers. 5 Press [to File]. 6 If the machine is connected over the network, swipe up or down or press a or b to display the computer where you want to send the data, and then press the computer name. • Make sure the USB or network cable is connected correctly, or that you are connected to the network using your wireless access point/router.
6 Fax Before Faxing • VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. Telephone Line Interference/ VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimise errors in fax operations. 1 2 Press [Settings] > [All Settings] > [Initial Setup] > [Compatibility]. Press the option you want.
• [Outgoing Call] (Select a number from the Outgoing Call history.) 6 Press [Call History] > [Outgoing Call]. • [Caller ID History] (Select a number from the Caller ID history.) Go to the next step. • If you are using the scanner glass and selected [Colour] in the [Colour Setting], the touchscreen asks if you want to send a colour fax. (Not available for Taiwan and some countries) Press [Call History] > [Caller ID History]. Select the number you want, and then press [Apply].
Choose the Correct Receive Mode You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode.
A Routine Maintenance Check the Print Quality Poor If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern. 1 2 Press [Settings] > [Maintenance] > [Improve Print Quality] > [Check Print Quality]. Press [Start]. The machine prints the Print Quality Check Sheet. 3 Check the quality of the four colour blocks on the sheet.
IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. When a print head nozzle is clogged, the printed sample looks like this: 2 Press [Next]. 3 Press [Yes] after a confirmation message if a print quality check has been completed appears on the LCD. 4 Press [Auto] or [Manual]. • If you select the [Auto] mode, the print alignment is automatically adjusted by scanning the alignment check sheet.
Check the Ink Volume (Page Gauge) • When the ink cartridge is near the end of its life or having a problem, one of the following icons appears: The ink level is low. Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the ink left in each cartridge. 1 Press The ink cartridge is at the end of its life. [Settings] > There is a problem with the ink cartridge. [Maintenance] > [Ink Volume]. The touchscreen displays the ink volume and the page gauge 1.
B Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine's protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully closed.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. (MFC-J5945DW) If the touchscreen displays error messages and your Android™ device supports the NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.
Error Message Action Disconnected Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). See Related Information: Telephone Line Interference/VoIP at the end of this section. Document Jam/too Long The document was not inserted or fed correctly, or the document scanned from the ADF was too long. For more detailed information, see the Online User's Guide: Document Jams.
Error Message Action Jam Front/Rear Remove the jammed paper. Jam Front For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. Jam Rear Jam MP Tray If there is a repeat paper jam, try another paper jam clear operation. Jam Front/MP Tray For more detailed information, see the Online User's Guide: Remove Paper Scraps. Jam Tray2 Make sure the paper guides are set to the correct paper size. Repeat Jam XX Make sure the paper support is fully inserted into the machine.
Error Message Action Out of Fax Memory Do one of the following: • Clear the data from the memory. To gain extra memory, you can turn Memory Receive off. For more detailed information, see the Online User's Guide: Turn Off Memory Receive. • Print the faxes stored in the memory. For more detailed information, see the Online User's Guide: Print a Fax Stored in the Machine's Memory.
Error Message Action Paper Tray #1 not Slowly push the paper tray completely into the machine. detected Paper or a foreign object has prevented the paper tray from being Paper Tray #2 not inserted correctly. detected Pull the paper tray out of the machine, and remove the jammed paper or foreign object. If you cannot find or remove the jammed paper, see the Online User's Guide: Printer Jam or Paper Jam. Repetitive No Paper Fed Clean the paper pick-up rollers.
Error Message Action Unable to Clean XX A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Unable to Initialize XX Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes, and then reconnect it. Unable to Print XX You can try additional paper jam clear operations.
Related Information • Telephone Line Interference/VoIP on page 14 • Supply Specifications on page 28 B Troubleshooting 27
C Appendix Supply Specifications Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes for high quality printouts. This process will only happen once. MFC-J5845DW: Use LC3339 Series inbox cartridges first during initial setup.
For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User’s Guide, please visit our website or Solutions website (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software. Alternatively, please contact the Product Support Centre for any customer care/technical support enquiry.
Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries.
