User Guide

Troubleshooting
85
B
Machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution.
uuSoftware User’s Guide: Printing (Windows
®
)
uuSoftware User’s Guide: Printing and Faxing (Macintosh)
Ink is smudged or running when
using glossy photo paper.
Make sure to check the front and back of the paper. Place the glossy surface
(printing surface) face down. (See Paper Type uu page 19.)
If you use glossy photo paper, make sure that the paper type setting is correct.
Prints appears dirty or the paper
jams when using Ledger paper.
(PC print for Windows
®
user)
 Select Ledger (Short Grain) size paper in Paper Size in the Basic tab of the
printer driver.
 Check Slow Drying Paper in the Basic tab of the printer driver.
(PC print for Macintosh user)
 Select Tabloid (Short Grain) size paper in Paper Size of the printer driver.
 Select Print Settings from drop-down list and then check Slow Drying Paper
of the printer driver.
(Copy)
 Turn on LGR - Short Grain setting in General Setup. (See Secure
Paper Feed mode for Ledger size Short Grain Paper uu page 20.)
 Adjust the copy density to make copies lighter. (uuAdvanced User’s Guide:
Adjusting Density)
Printing (continued)
Difficulty Suggestions