User Manual
Table Of Contents
- Online User's Guide MFC-J5330DW/MFC-J5830DW/MFC-J5930DW
- Table of Contents
- Before You Use Your Brother Machine
- Introduction to Your Brother Machine
- Paper Handling
- Print
- Print from Your Computer (Windows)
- Print a Photo (Windows)
- Print a Document (Windows)
- Cancel a Print Job (Windows)
- Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)
- Print as a Poster (Windows)
- Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)
- Print as a Booklet Automatically (Windows)
- Print a Color Document in Grayscale (Windows)
- Prevent Smudged Printouts and Paper Jams (Windows)
- Use a Preset Print Profile (Windows)
- Change the Default Print Settings (Windows)
- Print Settings (Windows)
- Print from Your Computer (Mac)
- Print Data Directly from a USB Flash Drive
- Print from Your Computer (Windows)
- Scan
- Scan Using the Scan Button on Your Brother Machine
- Scan Photos and Graphics
- Save Scanned Data to a Folder as a PDF File
- Save Scanned Data to a USB Flash Drive
- Scan Multiple Business Cards and Photos (Auto Crop)
- Scan to an Editable Text File Using OCR
- Scan to Email Attachment
- Send Scanned Data to an Email Server
- Scan to FTP
- Scan to Network (Windows)
- Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10)
- Change Scan Button Settings from ControlCenter4 (Windows)
- Change Scan Button Settings from ControlCenter2 (Mac)
- Scan from Your Computer (Windows)
- Scan Using ControlCenter4 Home Mode (Windows)
- Scan Using ControlCenter4 Home Mode (Windows)
- Select Document Type Using ControlCenter4 Home Mode (Windows)
- Change Scan Size Using ControlCenter4 Home Mode (Windows)
- Crop a Scanned Image Using ControlCenter4 Home Mode (Windows)
- Print Scanned Data Using ControlCenter4 Home Mode (Windows)
- Open with an Application Using ControlCenter4 Home Mode (Windows)
- Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows)
- Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode (Windows)
- Scan Settings for ControlCenter4 Home Mode (Windows)
- Scan Using ControlCenter4 Home Mode (Windows)
- Scan Using ControlCenter4 Advanced Mode (Windows)
- Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows)
- Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows)
- Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode (Windows)
- Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows)
- Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows)
- Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows)
- Scan to an Office File Using ControlCenter4 Advanced Mode (Windows)
- Scan Settings for ControlCenter4 Advanced Mode (Windows)
- Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications
- Scan Using Windows Photo Gallery or Windows Fax and Scan
- Install BookScan Enhancer and Whiteboard Enhancer (Windows)
- Scan Using ControlCenter4 Home Mode (Windows)
- Scan from Your Computer (Mac)
- Scan Using ControlCenter2 (Mac)
- Scan Using ControlCenter2 (Mac)
- Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac)
- Scan Both Sides of a Document Automatically Using ControlCenter2 (Mac)
- Scan Both Sides of an ID Card Using ControlCenter2 (Mac)
- Scan to Email Attachment Using ControlCenter2 (Mac)
- Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac)
- Scan to an Office File Using ControlCenter2 (Mac)
- Scan Settings for ControlCenter2 (Mac)
- Scan Using TWAIN-Compliant Applications (Mac)
- Scan Using ControlCenter2 (Mac)
- Configure Scan Settings Using Web Based Management
- Scan Using the Scan Button on Your Brother Machine
- Copy
- Fax
- Send a Fax
- Send a Fax from Your Brother Machine
- Send a 2-sided Fax from the ADF
- Send a Fax Manually
- Send a Fax at the End of a Conversation
- Send the Same Fax to More than One Recipient (Broadcasting)
- Send a Fax in Real Time
- Send a Fax at a Specified Time (Delayed Fax)
- Change the Fax Auto Redial Setting
- Cancel a Fax in Progress
- Check and Cancel a Pending Fax
- Fax Options
- Receive a Fax
- Receive Mode Settings
- Fax Preview
- Shrink Page Size of an Oversized Incoming Fax
- Set the Fax Receive Stamp
- Receive a Fax at the End of a Telephone Conversation
- Memory Receive Options
- Forward Incoming Faxes to Another Machine
- Set the Machine to Dial a Cell Phone or Pager Number When Receiving Faxes
- Store Incoming Faxes in the Machine's Memory
- Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only)
- Change Memory Receive Options
- Turn Off Memory Receive
- Print a Fax Stored in the Machine's Memory
- Remote Fax Retrieval
- Voice Operations and Fax Numbers
- Telephone Services and External Devices
- Fax Reports
- PC-FAX
- PC-FAX for Windows
- PC-FAX Overview (Windows)
- Configure PC-FAX (Windows)
- Configure your PC-Fax Address Book (Windows)
- Add a Member to your PC-FAX Address Book (Windows)
- Create a Group in your PC-FAX Address Book (Windows)
- Edit Member or Group Information in your PC-FAX Address Book (Windows)
- Delete a Member or Group in your PC-FAX Address Book (Windows)
- Export your PC-FAX Address Book (Windows)
- Import Information to your PC-FAX Address Book (Windows)
- Send a Fax Using PC-FAX (Windows)
- Receive Faxes on Your Computer (Windows)
- PC-FAX Overview (Windows)
- PC-FAX for Mac
- PC-FAX for Windows
- Send a Fax
- Network
- Supported Basic Network Features
- Network Management Software and Utilities
- Additional Methods of Configuring Your Brother Machine for a Wireless Network
- Before Configuring Your Brother Machine for a Wireless Network
- Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network When the SSID is Not Broadcast
- Configure Your Machine for an Enterprise Wireless Network
- Use Wi-Fi Direct®
- Print or Scan from Your Mobile Device Using Wi-Fi Direct
- Configure Your Wi-Fi Direct Network
- Wi-Fi Direct Network Configuration Overview
- Configure Your Wi-Fi Direct Network Using the One-Push Method
- Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Using the PIN Method
- Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Manually
- Advanced Network Features
- Print the Network Configuration Report
- Fax Using the Internet (I-Fax)
- Configure and Operate LDAP Search
- Synchronize Time with the SNTP Server Using Web Based Management
- Technical Information for Advanced Users
- Security
- Before Using Network Security Features
- Secure Function Lock 3.0
- Manage Your Network Machine Securely Using SSL/TLS
- Certificates and Web Based Management
- Supported Security Certificate Features
- Create and Install a Certificate
- Manage Multiple Certificates
- Certificates and Web Based Management
- Send or Receive an Email Securely
- Use IEEE 802.1x Authentication for a Wired or a Wireless Network
- Mobile/Web Connect
- Brother Web Connect
- Brother Web Connect Overview
- Online Services Used with Brother Web Connect
- Conditions for Using Brother Web Connect
- Set Up Brother Web Connect
- Scan and Upload Documents Using Brother Web Connect
- Upload a Document from an External Memory Device Using Brother Web Connect
- Download and Print Documents Using Brother Web Connect
- Download and Save a Document to an External Memory Device Using Brother Web Connect
- FaxForward to Cloud or E-mail
- Google Cloud Print™
- AirPrint
- Mobile Printing for Windows
- Mopria® Print Service
- Brother iPrint&Scan
- Near-Field Communication (NFC)
- Brother Web Connect
- ControlCenter
- Troubleshooting
- Error and Maintenance Messages
- Document Jams
- Printer Jam or Paper Jam
- If You Are Having Difficulty with Your Machine
- Paper Handling and Printing Problems
- Telephone and Fax problems
- Other Problems
- Network Problems
- Google Cloud Print™ Problems
- AirPrint Problems
- Check the Machine Information
- Reset Your Brother Machine
- Routine Maintenance
- Replace the Ink Cartridges
- Clean Your Brother Machine
- Clean the Scanner
- Clean the Print Head from Your Brother Machine
- Clean the Print Head from Your Computer (Windows)
- Clean the Print Head from Your Computer (Mac)
- Clean the Machine's LCD
- Clean the Outside of the Machine
- Clean the Machine's Printer Platen
- Clean the Paper Feed Rollers
- Clean the Base Pad
- Clean the Paper Pick-up Rollers
- Clean the Paper Pick-up Rollers for Paper Tray #2
- Check Your Brother Machine
- Correct the Paper Feed to Clear Vertical Lines
- Change the Print Setting Options When Having Printing Problems
- Pack and Ship Your Brother Machine
- Machine Settings
- Change Machine Settings from the Control Panel
- In the Event of Power Failure (Memory Storage)
- General Settings
- Adjust the Machine Volume
- Change for Daylight Saving Time Automatically
- Set Sleep Mode Countdown
- Set the Machine to Power Off Automatically
- Set the Date & Time
- Set the Time Zone
- Adjust the LCD Backlight Brightness
- Change How Long the LCD Backlight Stays On
- Set Your Station ID
- Set Tone or Pulse Dialing Mode
- Set a Prefix Dial Before Every Fax Number
- Prevent Dialing a Wrong Number (Dial Restriction)
- Reduce Printing Noise
- Change the Language Displayed on the LCD
- Change the Keyboard Setting
- Save Your Favorite Settings as a Shortcut
- Print Reports
- Settings and Features Tables
- Change Machine Settings from Your Computer
- Change Machine Settings from the Control Panel
- Appendix
Error Message Cause Action
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are manually configuring the Wi-
Fi Direct network, make sure you have
entered the correct password.
• If your mobile device has a
configuration page for how to obtain
an IP address, make sure the IP
address of your mobile device has
been configured via DHCP.
No File
The USB flash drive in the media drive
does not contain a .JPG file.
Put the correct USB flash drive into the
slot again.
No Paper Fed
No Paper Fed [Tray
#1]
No Paper Fed [MP
Tray]
No Paper Fed [Tray
#2]
The machine is out of paper or paper is
not correctly loaded in the paper tray.
Do one of the following:
• Refill the paper tray, and then follow
the LCD instructions.
• Remove and reload the paper, and
then follow the LCD instructions.
See Related Information: Load Paper.
The paper was not inserted in the center
position of the MP tray.
Remove the paper and reinsert it in the
center of the MP tray, and then follow the
LCD instructions.
See Related Information: Load Paper in
the Multi-purpose Tray (MP Tray).
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is closed
evenly at both ends.
See Related Information: Printer Jam or
Paper Jam.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
No Response/Busy
The number you dialed does not answer
or is busy.
Verify the number and try again.
Out of Fax Memory
The fax memory is full. Do one of the following:
• Clear the data from the memory. To
gain extra memory, you can turn off
Memory Receive.
See Related Information: Turn Off
Memory Receive.
• Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
Out of Memory
The machine's memory is full. If a fax-sending or copy operation is in
progress:
• Press or Quit or Close and wait
until the other operations that are in
progress finish, and then try again.
• Press Send Now to send the pages
scanned so far.
• Press Partial Print to copy the
pages scanned so far.
• Clear the data in the memory. To gain
extra memory, you can turn off
Memory Receive.
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