Basic User’s Guide MFC-J6520DW MFC-J6720DW Version A USA/CAN
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-J6520DW and MFC-J6720DW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers NOTE For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://www.brother-usa.com/service/. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers.
Accessories and Supplies Description Item Ink Cartridge Super High Yield LC109BK (Prints approx. 2,400 pages) 1 Ink Cartridge Super High Yield LC105Y (Prints approx. 1,200 pages) 1 Ink Cartridge Super High Yield (blue) LC105C (Prints approx. 1,200 pages) 1 Ink Cartridge Super High Yield (red) LC105M (Prints approx. 1,200 pages) 1 Ink Cartridge High Yield LC103BK (Prints approx. 600 pages) 1 Ink Cartridge High Yield LC103Y (Prints approx.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
User's Guides and where do I find them? Which Guide? What's in it? Where is it? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and installing the drivers and software for the operating system and connection type you are using.
Table of Contents (Basic User’s Guide) 1 General information 1 Using the documentation .......................................................................................1 Symbols and conventions used in the documentation ....................................1 Accessing Brother Utilities (Windows® 8) .............................................................1 Accessing the Advanced User’s Guide and Software and Network User’s Guide....................................................................
3 Loading documents 44 How to load documents .......................................................................................44 Using the ADF ...............................................................................................44 Using the scanner glass ................................................................................45 Unscannable area .........................................................................................46 4 Sending a fax 47 How to send a fax .....
7 Telephone services and external devices 63 Telephone services.............................................................................................. 63 Voice Mail ......................................................................................................63 Distinctive Ring.............................................................................................. 64 Voice over Internet Protocol (VoIP) ...............................................................
How to scan to a computer 85 Before scanning...................................................................................................85 Scanning a document as a PDF file using ControlCenter4 (Windows®) .............86 How to change the machine’s SCAN mode settings for PDF scanning ..............89 How to scan a document as a PDF file using the Touchscreen ....................91 ADF High Speed Mode scanning ..................................................................
D Specifications 187 General .............................................................................................................. 187 Print media.........................................................................................................189 Fax..................................................................................................................... 191 Copy ..................................................................................................................
Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. 1 General setup 8 Memory Storage Volume Settings Automatic Daylight Saving Time Sleep Mode Touchscreen LCD Dial Prefix 2 3 PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash drive Security features Secure Function Lock 2.
1 General information Using the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies the dial pad numbers of the Touchpanel and buttons on your computer screen. Italics Italicized typeface emphasizes an important point or refers you to a related topic. Courier New Text in Courier New font identifies messages on the Touchscreen of the machine.
Chapter 1 b Viewing User’s Guides Select your machine. (Windows®) 1 1 (Windows® XP/Windows Vista®/Windows® 7/ Windows Server® 2003/Windows Server® 2008/Windows Server® 2008 R2) To view the documentation, from (Start), All Programs, select Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.
General information c How to find Scanning instructions If the language screen appears, click your language. The CD-ROM Top Menu will appear. 1 There are several ways you can scan documents. You can find the instructions as follows: 1 Software and Network User’s Guide Scan ControlCenter Nuance™ PaperPort™ 12SE How-to-Guides (Windows®) d e Click User’s Guides. Click PDF/HTML documents. If the country screen appears, choose your country.
Chapter 1 How to access Guides for Advanced Features 1 You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/. 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM. Click Manuals on your model’s page to download the documentation.
General information To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads, click Brother CreativeCenter. To return to the Top Menu, click Back or if you are finished, click Exit. Accessing Brother Support (Macintosh) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), on the CD-ROM. Double-click the Brother Support icon.
Chapter 1 Control panel overview 1 The MFC-J6520DW and MFC-J6720DW have the same 2.7" Touchscreen LCD and Touchpanel 1. 1 This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used. 1 NOTE Most of the illustrations in this User’s Guide show the MFC-J6720DW. 1 6 2.7" Touchscreen LCD (Liquid Crystal Display) This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.
General information 1 4 2 3 2 Touchpanel: The LEDs on the Touchpanel only light up when they are available for use. Home Press to return to the Home screen. Power On/Off Press to turn on the machine. Back Press to go back to the previous menu level. 4 Cancel Press to cancel an operation when illuminated in red. Dial Pad Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies. 3 The WiFi light is on when the network interface is WLAN.
Chapter 1 2.7" Touchscreen LCD 1 4 The Touchscreen LCD shows the machine’s status when the machine is idle. 5 4 Wireless Status A four-level indicator on the Ready mode screen shows the current wireless signal strength when using a wireless connection. 0 Max If you see at the top of the screen, you can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.
General information 8 LGR Copy Shortcuts You can quickly copy to Ledger or A3 size paper using this preset menu. For details, see Advanced User’s Guide: Ledger Copy Shortcuts. 9 12 Faxes in memory You can see how many received faxes are in the memory 1. Press Print to print the faxes. 1 1 When Fax Preview is set to Off. 12 Settings Lets you access the main settings. For more information, see Settings screen on page 10. 10 Ink Lets you see the available ink volume.
Chapter 1 14 Warning icon 14 Settings screen 1 The Touchscreen LCD shows the machine status when you press (Settings). You can check and access all the machine's settings from the following screen. (MFC-J6520DW) 1 4 The warning icon appears when there is an error or maintenance message; press Detail to view it, and then press to return to Ready mode. For information about error messages, see Error and maintenance messages on page 103.
General information 3 4 Paper Size (MFC-J6520DW) See the selected paper size. Press to change the Paper Size setting if needed. Receive Mode See the current Receive Mode: Fax (Fax Only) Fax/Tel External TAD Manual NOTE Basic Operations 1 Press your finger on the Touchscreen LCD to operate it. To display and access all the screen menus and options, press d c or a b to scroll through them.
Chapter 1 e Press a or b to display Setup Receive. Changing the keyboard setting You can choose the type of keyboard for the Touchscreen. f g h i j Press Setup Receive. Press a or b to display Receive Mode. Press Receive Mode. Press a or b to display Fax/Tel. Press Fax/Tel. NOTE Press if you want to go back to the previous level. k 12 Press . a Press b c Press All Settings. d e (Settings). Press a or b to display General Setup. Press General Setup.
General information Shortcut Settings g 1 You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can quickly and easily recall and apply these settings. You can add up to 12 Shortcuts. Adding Copy Shortcuts The following settings can be included in a copy Shortcut: ADF HighSpeed Mode 1 h When you are finished changing the settings, press Save as Shortcut.
Chapter 1 e Read the information on the Touchscreen, and then confirm it by pressing OK. f Enter the fax number using the dial pad on the Touchpanel, or the Address Book or Call History on the Touchscreen. When you are finished, go to step g. NOTE • You can enter up to 20 digits for a fax number. • If the Shortcut is to be used for broadcasting, press Options and choose Broadcasting in step h before entering the fax number in step f.
General information a Press b Press where you have not added a Shortcut. c d e Press a or b to display Scan. f (Shortcuts). g To enter an E-mail address manually, press Manual. Enter the E-mail address using the keyboard on the Touchscreen. (See Entering Text on page 186.) Press OK. Press Scan. To enter an E-mail address from the Address Book, press Address Book. Press a or b to display the E-mail address you want, and then press it.
Chapter 1 l Review the settings you have chosen: If you need to make more changes, return to step i. If you are satisfied with your changes, press Save as Shortcut. m Review your settings on the Touchscreen, and then press OK. n Enter a name for the Shortcut using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 186.) Press OK. o Read the information on the Touchscreen, and then press OK to save your Shortcut.
General information Changing Shortcuts You can change the settings in a Shortcut. NOTE You cannot change a Web Connect Shortcut. To change a Web Connect Shortcut, delete it, and then add a new Shortcut. (For more information, see Deleting Shortcuts on page 18 and Adding Web Connect Shortcuts on page 16.) a Press b Press d or c to display the Shortcut you want to change. c Press the Shortcut you want to change. The settings for the Shortcut that you chose are displayed. d e Press Options.
Chapter 1 Deleting Shortcuts 1 You can delete a Shortcut. a Press b Press d or c to display the Shortcut you want to delete. c Press and hold the Shortcut until the options appear. (Shortcuts). NOTE You can also press Edit/Delete, and then press the Shortcut you want. d Press Delete to delete the Shortcut that you chose in step c. Press Yes to confirm. e Press . Recalling Shortcuts The Shortcut settings are displayed on the Shortcut screen.
2 Loading paper Loading paper and other print media CAUTION DO NOT carry the machine by holding the scanner cover, the Jam Clear Cover, the manual feed slot cover, or the control panel. Doing this may cause the machine to slip out of your hands. Carry the machine by sliding your hands into the handhold indentations located on each side of the machine. For detailed information, see Product Safety Guide.
Chapter 2 When using Letter, A4, or smaller size paper NOTE If the paper support flap (1) is open, close it, and then close the paper support (2). If you are using Letter or A4, you do not have to extend the tray. If Tray #2 is extended, then extend Tray #1 and pull up the stopper. If you are using 5.8 8.3 in. (148 210 mm) or smaller size paper, make sure the paper tray is not extended.
Loading paper e Gently press and slide the paper length guide (1) to fit the paper size. Make sure that the triangular mark (2) on the paper length guide (1) lines up with the mark for the paper size you are using. 3 1 NOTE Always make sure that the paper is not curled. g To load paper in the tray, do one of the following: When using Letter, A4 or Executive size paper 1 Close the output paper tray cover. 2 Gently put the paper into the paper tray printing surface face down.
Chapter 2 When using Ledger, Legal, Folio or A3 size paper 1 NOTE Be careful not to push the paper in too far; it may lift at the back of the tray and cause feed problems. Gently put the paper into the paper tray printing surface face down and top edge first. Check that the paper is flat in the tray. Portrait orientation i 2 Check that the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams. 1 2 Close the output paper tray cover.
Loading paper k While holding the paper tray in place, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). NOTE Before you shorten Tray #1, take the paper out of the tray. Then shorten the tray by pressing the universal guide release button (1). Adjust the paper length guide (2) to fit the paper size you are going to use. Then put the paper in the tray.
Chapter 2 Loading smaller paper (Photo, Photo L, Photo 2L or envelopes) b Do one of the following: If you load Photo L (3.5 5 in.)/(89 127 mm) in the paper tray, lift up the Photo L stopper (1). 2 Portrait orientation (5.8 8.3 in. (A5, 148 210 mm) or smaller size paper) 1 If you load Photo (4 6 in.)/(10 15 cm) or Photo 2L (5 7 in.)/(13 18 cm) in the paper tray, open the output paper tray cover.
Loading paper c Gently press the paper side guides to fit the paper size. About envelopes 2 Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2). Some envelopes need margin settings to be set in the application you are using. Make sure you do a test print first before printing many envelopes. IMPORTANT d Put Photo, Photo L, or Photo 2L paper in the paper tray printing surface face down.
Chapter 2 Loading envelopes a Before loading, press the corners and sides of the envelopes to make them as flat as possible. IMPORTANT If envelopes are “double-feeding,” put one envelope in the paper tray at a time. 2 c Put envelopes in the paper tray #1 with the printing surface face down. If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the illustration. Gently adjust the paper side guides (1) to fit the size of the envelopes.
Loading paper If you have problems printing on envelopes with the flap on the short edge, try the following: a b Open the envelope flap. Put the envelope into the paper tray #1 with the printing surface face down and the flap positioned as shown in the illustration. 2 Loading paper in paper tray #2 (MFC-J6720DW) 2 NOTE You can only use plain paper sizes Letter or A4 (in Landscape position) and Ledger, Legal or A3 (in Portrait position) in Tray #2.
Chapter 2 b d Adjust the tray length, if needed: When using Ledger, Legal, or A3 size paper Press the universal guide release button (1) as you slide out the front of the paper tray. You can check if the length of the tray is adjusted correctly by opening the paper tray cover. Gently press and slide the paper side guides (1) to fit the paper size. If you are loading Letter or A4 size paper, put it in landscape position and lift up the A4/LTR stopper (2).
Loading paper f g Gently put the paper into the paper tray printing surface face down. Gently adjust the paper side guides so they touch the sides of the paper stack. When using Letter or A4 size paper Landscape orientation 2 2 When using Ledger, Legal or A3 size paper Portrait orientation 2 NOTE Be careful not to push the paper in too far; it may lift at the back of the tray and cause feed problems. h Check that the paper is flat in the tray and below the maximum paper mark (1).
Chapter 2 i Close the paper tray cover. If you are using Letter or A4 size paper, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 j Slowly push the paper tray back into the machine. 1 l k Extending Tray #1 over Tray #2 Pull Tray #1 out of the machine. Press the universal guide release button (1) as you slide out the front of the paper tray. Do one of the following: If you are using Ledger, Legal or A3 size paper, go to step l.
Loading paper m Open the output paper tray cover and lift the A4/LTR stopper (1). NOTE If you are finished using Ledger, Legal or A3 size paper and want to use Letter or A4 size paper, take the paper out of the tray. Shorten the tray by pressing the universal guide release button (1). Adjust the paper side guides (2) to fit Letter or A4 you are going to use. Lift up the A4/LTR stopper (3). Then put the paper into the tray.
Chapter 2 Loading paper in the manual feed slot b 2 Slide the manual feed slot paper guides to match the width of the paper you are going to use. You can load special print media into this slot one sheet at a time. Use the manual feed slot to print or copy on Ledger, A3, Legal, Folio, Letter, A4, Executive, A5, A6, envelopes, Photo (4 6 in.)/(10 15 cm), Photo L (3.5 5 in.)/(89 127 mm), Photo 2L (5 7 in.)/(13 18 cm) and Index Card (5 8 in.)/(127 203 mm).
Loading paper c Load only one sheet of paper in the manual feed slot with the side to be printed on face up. IMPORTANT When using Ledger, A3, Legal, Folio, A5, A6, envelopes, Photo, Photo L, Photo 2L or Index Card Portrait orientation 2 • DO NOT put more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a paper jam.
Chapter 2 NOTE • DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold. • Place the paper in the center of the manual feed slot between the paper guides. If the paper is not centered, pull it out and insert it again at the center position. e Using both hands, put one sheet of paper in the manual feed slot until the front edge touches the paper feed roller. Let go of the paper when you hear the machine pull it in a short distance.
Loading paper Unprintable area 2 The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on. For more information, see Software and Network User’s Guide: Print without a Border (Windows®) or Print without a Border (Macintosh).
Chapter 2 Paper settings Paper Type (MFC-J6520DW) To get the best print quality, set the machine for the type of paper you are using. a Press b Press c Press a or b to display Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency, and then press the option you want. d Press (Settings). 2 2 Paper Size (MFC-J6520DW) You can use the following sizes of paper for copies: Letter, Legal, Ledger, A4, A5, A3, Executive and Photo (4" 6")/(10 15 cm).
Loading paper c Do one of the following: If you press the displayed paper size for Tray #1, press Paper Type. Press a or b to display Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency, and press the option you want. Press Paper Size. Press a or b to display Letter, Legal, Ledger, A4, A5, A3, EXE or 4"x6", and press the option you want. If you press the displayed paper size for Tray #2, press Paper Size.
Chapter 2 Tray use in Fax mode (MFC-J6720DW) 2 You can change the default tray the machine will use for printing received faxes. Auto Tray Select will allow your machine to take paper from Tray #1 first, or from Tray #2 if: Tray #2 is set to a different paper size that is more suitable for the received faxes. Both trays are using the same size paper and Tray #1 is not set to use plain paper. a Press b c Press All Settings. d e f g h i j (Settings). Press a or b to display General Setup.
Loading paper Recommended print media 2 IMPORTANT DO NOT use the following kinds of paper: To get the best print quality, we suggest using the Brother paper in the table. • Damaged, curled, wrinkled, or irregularly shaped We recommend using 3M Transparency Film when you print on transparencies.
Chapter 2 Choosing the right print media 2 Paper type and size for each operation Paper Type Cut-Sheet Cards Envelopes Paper Size Usage Fax Copy Photo Printer Capture Ledger 11 17 in. (279.4 431.8 mm) Yes Yes Yes Yes Letter 8 1/2 11 in. (215.9 279.4 mm) Yes Yes Yes Yes A3 11.7 16.5 in. (297 420 mm) Yes Yes Yes Yes A4 8.3 11.7 in. (210 297 mm) Yes Yes Yes Yes Legal 8 1/2 14 in. (215.9 355.6 mm) Yes Yes – Yes Folio 8 1/2 13 in. (215.9 330.
Loading paper Paper orientation and capacity of the paper trays Paper Tray #1 Paper size Paper types No.
Chapter 2 Paper orientation using User Defined as the Paper Size in the printer driver Paper Tray #1 User Defined Size Paper Orientation When both of the following conditions are satisfied: Landscape Width: 5.83 in. – 8.5 in. (148.0 mm – 215.9 mm) Height: 8.51 in. – 11.7 in. (216.0 mm – 297.0 mm) When any of the following conditions is satisfied: Portrait Width: less than 5.83 in. (148.0 mm) Width: greater than 8.5 in. (215.9 mm) Height: less than 8.51 in. (216.
Loading paper Paper weight and thickness Paper Type 2 Weight Thickness Plain Paper 17 to 32 lb (64 to 120 g/m2) 3 to 6 mil (0.08 to 0.15 mm) (Tray #2) 17 to 28 lb (64 to 105 g/m2) 3 to 6 mil (0.08 to 0.15 mm) Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 3 to 10 mil (0.08 to 0.25 mm) Glossy Paper 1 Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) Photo (4" 6")/ (10 15 cm) 1 Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.
3 Loading documents How to load documents a 3 Unfold the ADF Document Support (1) and the ADF Document Output Support Flap (2). 1 You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF 3 2 3 The ADF can hold up to 35 pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF. Document Sizes and Weights Length: 5.8 to 17.0 in.
Loading documents d Place your document in the ADF, face up, short edge first until the Touchscreen shows ADF Ready. and you feel it touch the feed rollers. When using ADF High Speed Mode in Copy and Scan mode Make sure your document size is Letter, A4 or Executive. Placing your document in the ADF, face up, long edge first until the Touchscreen shows ADF Ready. and you feel it touch the feed rollers. IMPORTANT DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam.
Chapter 3 b Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. Unscannable area 3 The scannable area depends on the settings in the application you are using. The figures show the unscannable areas. 1 1 2 4 3 Usage 1 document cover Fax Document Size Top (1) Left (2) Bottom (3) Right (4) Ledger 0.12 in. (3 mm) 0.15 in. (3.7 mm) Letter 0.16 in. (4 mm) Legal Copy Scan 1 c Close the document cover.
4 Sending a fax How to send a fax 4 b When Fax Preview is set to Off, The following steps show how to send a fax. a Do one of the following: 4 press Do one of the following to load your document: (Fax). When Fax Preview is set to On, press (Fax) and then Place the document face up in the ADF. (See Using the ADF on page 44.) 4 (Sending Faxes). Load your document face down on the scanner glass. (See Using the scanner glass on page 45.
Chapter 4 (Advanced User’s Guide) e For more advanced fax-sending operations and settings (see Advanced User’s Guide: Sending a fax). Press Fax Start. Faxing from the ADF 4 The machine starts scanning and sending the document. Contrast Faxing from the scanner glass Fax Resolution If you choose Black in the Color Setting (default setting), the machine starts scanning the first page. Go to step f.
Sending a fax Setting scanner glass size for faxing When documents are A4 size, you need to set the Scan Size to A4. If you do not, the bottom portion of the faxes will be missing. a b Load your document. Do one of the following: When Fax Preview is set to Off, press (Fax). Color fax transmission 4 Your machine can send a color fax to machines that support this feature. Color faxes cannot be stored in the machine’s memory.
Chapter 4 How to preview an outgoing fax Description 4 Enlarge the fax. You can preview a fax message before you send it. You must set Real Time Transmission and Polling RX to Off before you use this feature. a b Reduce the fax. or Scroll vertically. or Scroll horizontally. Load your document. Rotate the fax clockwise. Do one of the following: Go back to the previous page. When Fax Preview is set to Off, press (Fax). When Fax Preview is set to On, press (Fax) and then (Sending Faxes).
Sending a fax Transmission Verification Report 4 You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of the transmission, duration of the transmission, number of pages sent, and whether or not the transmission was successful. d e f g h There are several settings available for the Transmission Verification Report: On: Prints a report after every fax you send.
5 Receiving a fax Receive Modes Choose the correct Receive Mode The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.
Receiving a fax To set the Receive Mode, follow the instructions: a Press b c d e f g h Press All Settings. (Settings). Press a or b to display Fax. Press Fax. Press a or b to display Setup Receive. Press Setup Receive. 5 Press a or b to display Receive Mode. Press Receive Mode. NOTE If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring on page 65.
Chapter 5 Using Receive Modes 5 5 Fax Only mode will automatically answer every call as a fax call. Fax/Tel Fax/Tel mode helps you manage incoming calls by recognizing whether they are fax or voice calls and handling them in one of the following ways: Faxes will be automatically received. Voice calls will start the F/T Ring to tell you to pick up the line. The F/T Ring is a fast pseudo/double-ring made by your machine.
Receiving a fax Receive Mode settings Ring Delay 5 Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine, keep the ring delay setting of 4 rings. (See Using external and extension telephones on page 70 and Easy Receive on page 56.) a Press b c d e Press All Settings. f g h i j 5 (Settings). Press a or b to display Fax.
Chapter 5 g h i j NOTE Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time. Easy Receive If Easy Receive is On: 5 5 The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
Receiving a fax Fax Preview (Black & White only) Using Fax Preview 5 How to preview a received fax 5 When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax(es):01 [View]) a You can view received faxes on the Touchscreen by pressing then • The fax list includes the old faxes and the new fax. The new fax is indicated by a blue mark. (Received Faxes). When the machine is in Ready mode, a pop-up message will appear on the Touchscreen to alert you of new faxes.
Chapter 5 Press the Touchscreen or Touchpanel to perform the following operations. Description Enlarge the fax. Reduce the fax. or Scroll vertically. or Scroll horizontally. How to print a fax a Press (Fax). b Press (Received Faxes). c Press the fax you want to view. d Press Rotate the fax clockwise. If the fax is a single page, it will start printing. Go to step f. Press Yes to confirm. Go to the next page. e Print the fax. Press Print Displayed Only to print the displayed page.
Receiving a fax How to print all faxes in the list a Press (Fax). b Press (Received Faxes). c d Press Print/Delete. 5 Do one of the following: To print all new faxes, press a or b to display Print All(New Faxes). Press Print All(New Faxes). Turning off Fax Preview a Press b Press c d e Press Off. To print all old faxes, press a or b to display Print All(Old Faxes). Press (Settings). (Fax Preview). Press Yes to confirm.
6 Using PC-FAX PC-FAX Sending d 6 NOTE NOTE If you check the Dial Restriction check box, a confirmation dialog box will appear for you to re-enter the fax number. This feature helps to prevent transmissions to the wrong destination. The PC-FAX software can only send Black & White fax documents. 6 Click the Address Book button, and then choose a member or group from the Address Book. Please install MFL-Pro Suite software, connect your machine and PC before using PC-FAX sending.
Using PC-FAX PC-FAX Receiving (Windows®) If you turn on the PC-FAX Receive feature, your machine will store received faxes in the memory and send them to your PC. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory. When you start your PC and the PC-FAX Receiving software runs, your machine transfers your faxes to your PC.
Chapter 6 NOTE • PC-FAX Receive is not supported by Mac OS. • Before you can set up PC-FAX Receive, you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. For more information, see Software and Network User’s Guide: Receive Faxes Using Brother’s PC-FAX Receive Software (Windows®). • If you get an error message and the machine cannot print the faxes in the memory, you can use this setting to transfer your faxes to your PC.
7 Telephone services and external devices Telephone services 7 Your machine supports the Caller ID and Distinctive Ring subscriber services that some telephone companies offer. If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
Chapter 7 Distinctive Ring 7 Do you have Voice Mail? If you have Voice Mail on the telephone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems.
Telephone services and external devices f g h NOTE Ring Pattern #1 is often called Short-Short and is the most commonly used. If the ring pattern you received is not on this chart, call your telephone company and ask for one that is shown. i j If you program the machine correctly, it will recognize the registered ring pattern of the “fax number” within two ring patterns and then answer with fax tones. When the “voice number” is called, the machine will not answer.
Chapter 7 If you have questions about how to connect your machine to the VoIP system, call your VoIP provider. NOTE If you turn off Distinctive Ring, you will see Manual on the Settings screen. You will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 52.) Voice over Internet Protocol (VoIP) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line.
Telephone services and external devices Connecting an external TAD (telephone answering device) • If you do not subscribe to Distinctive Ring service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See the illustration.) 7 You may choose to connect an external answering device.
Chapter 7 Connections 7 The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). a b c Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position. Plug the telephone line cord from the telephone wall jack into the jack labeled LINE. Remove the protective cap (1) from the jack labeled EXT.
Telephone services and external devices Multi-line connections (PBX) We suggest you ask the company who installed your PBX to connect your machine. If you have a multi-line system, we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator, we recommend that you set the Receive Mode to Manual.
Chapter 7 Using external and extension telephones 7 Using extension telephones If you let the machine answer first, you will have to go to the machine so you can press Pickup to send the call to the cordless handset. If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code # 5 1. (See F/T Ring Time (Fax/Tel mode only) on page 55.
Telephone services and external devices Changing the remote codes 7 NOTE The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes. • If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as # # # and 9 9 9). a Press b c d e • Remote Codes might not work with some telephone systems. Press All Settings.
8 Dialing and storing numbers How to dial Manual dialing a b 8 8 Load your document. Dialing from the Address Book a Load your document. b Press (Fax). c Press (Address Book). d Do one of the following: Do one of the following: When Fax Preview is set to Off, press (Fax). When Fax Preview is set to On, press Press a or b to display the number you want to dial. (Fax) and then Press , and then enter the first letter of the name and press OK. (Sending Faxes).
Dialing and storing numbers Fax Redial 8 Storing numbers 8 If you are sending a fax automatically and the line is busy, the machine will redial once after five minutes. You can set up your machine to do the following types of easy dialing: Address Book and Groups for broadcasting faxes. Redial only works if you dialed from the machine. NOTE a b Load your document. Do one of the following: When Fax Preview is set to Off, press (Fax).
Chapter 8 i j k l Enter the first fax or telephone number using the keyboard on the Touchscreen (up to 20 digits). Press OK. If you want to store the second fax or telephone number, press Address 2. Enter the second fax or telephone number using the keyboard on the Touchscreen (up to 20 digits). Press OK. e Press a or b to display the number you want to change. f g Press the number you want to change. If you want to change the name, press Name.
9 Making copies How to copy 9 The following steps demonstrate a basic copy operation. a 9 Stop copying To stop copying, press 9 . Do one of the following to load your document: Place the document face up in the ADF. (See Using the ADF on page 44.) Place the document face down on the scanner glass. (See Using the scanner glass on page 45.) b Press (Copy). The Touchscreen shows: 9 1 1 No.
Chapter 9 Copy options 9 NOTE If you want to sort copies, use the ADF. You can change copy settings as follows: a b c d Press Copy. Press Options. Press a or b to scroll through the copy settings. When the setting you want is displayed, press it and choose your option. When you are finished changing options, press OK. (Basic User’s Guide) For information about changing the following copy settings, see pages 76 to 77.
Making copies e f g ADF High Speed Mode copying Press a or b to display Paper Size. Press Paper Size. When copying multi-page Letter, A4, or Executive size documents, you can print multiple copies faster by placing the documents face up, long edge first in the ADF. (See Using the ADF on page 44.) Press a or b to display Letter, Legal, Ledger, A4, A5, A3, EXE or 4"x6", and then press the option you want to set. NOTE If you are using the manual feed slot, insert only one sheet of paper at a time.
10 PhotoCapture Center™: Printing photos from a memory card or USB Flash drive PhotoCapture Center™ operations (PHOTO mode) 10 Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash drive. (See Print Images on page 81.) You can scan documents and save them directly to a memory card or USB Flash drive. (See How to scan to a memory card or USB Flash drive on page 82.
PhotoCapture Center™: Printing photos from a memory card or USB Flash drive Getting started a b 10 Open the media slot cover. Firmly put a memory card or USB Flash drive into the correct slot. 1 2 1 USB Flash drive IMPORTANT The USB direct interface supports only a USB Flash drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.
Chapter 10 IMPORTANT • DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage to the machine. • DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine. • DO NOT unplug the power cord or remove the memory card or USB Flash drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash drive. You will lose your data or damage the card.
PhotoCapture Center™: Printing photos from a memory card or USB Flash drive Print Images View Photos k 10 If you want to change the print settings, press Print Settings. (See Advanced User’s Guide: PhotoCapture Center™ print settings.) 10 You can preview your photos on the Touchscreen before you print them. If your photos are large files there may be a delay before each photo is displayed. a b Open the media slot cover. c d e f Press Photo.
Chapter 10 PhotoCapture Center™ print settings 10 You can change the print settings for the next print operation. These settings are temporary, and the machine returns to its default settings 1 minute after printing. NOTE You can save the print settings you use most often by setting them as the default. (See Advanced User’s Guide: Setting your changes as the new default.) How to scan to a memory card or USB Flash drive You can scan black & white and color documents to a memory card or USB Flash drive.
PhotoCapture Center™: Printing photos from a memory card or USB Flash drive g Choose the settings for ADF High Speed Mode, Scan Type, Resolution, File Type, Scan Size, Scan Long Paper, File Name, Auto Crop and Remove Background Color as needed. NOTE • If you chose color in the scan type setting, you cannot choose TIFF. • If you chose black & white in the scan type setting, you cannot choose JPEG. • Scan Long Paper is available only when using the ADF.
11 How to print from a computer Printing a document 11 The machine can receive and print data from your computer. To print from a computer, you must install the printer driver. For more information, see Software and Network User’s Guide: Print. a Install the Brother printer driver from the CD-ROM or Brother website. (See Quick Setup Guide.) b From your application, choose the Print command.
12 How to scan to a computer 12 Before scanning 12 To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.) Configure the machine with a TCP/IP address if network scanning does not work. For more information, see Software and Network User’s Guide: Configure Network Scanning for Windows®.
Chapter 12 Scanning a document as a PDF file using ControlCenter4 (Windows®) 12 For more information, see Software and Network User’s Guide: Scan Using ControlCenter4 Advanced Mode (Windows®). NOTE The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer.
How to scan to a computer e Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 12 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.
Chapter 12 g Click File. h Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
How to scan to a computer How to change the machine’s SCAN mode settings for PDF scanning 12 You can change your machine’s Scan mode settings using ControlCenter4. (Windows®) a (Windows® XP, Windows Vista® and Windows® 7) Open ControlCenter4 by clicking (Start)/All Programs/Brother/MFC-XXXX (where XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
Chapter 12 e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button. 4 You can choose a scanning resolution from the Resolution drop-down list. 5 You can choose the document size from the Document Size drop-down list. f 90 Click OK.
How to scan to a computer How to scan a document as a PDF file using the Touchscreen a Load your document. (See How to load documents on page 44.) b Press c d e Press d or c to display to File. 12 (Scan). Press to File. If the machine is connected to a network, press the PC Name. Do one of the following: If you want to use the default settings, go to step j. If you want to change the default settings, go to step f. f g Press Options. Press Set with Touch Panel. Press On.
Chapter 12 ADF High Speed Mode scanning 12 When scanning multi-page Letter, A4, or Executive size documents, you can scan faster by placing them face up, long edge first in the ADF. (See How to load documents on page 44.) a Place your document in the ADF face up, long edge first. If you want to scan to a memory card or USB Flash drive, open the media slot cover and put the memory card or USB Flash drive in the correct slot.
A Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message. The Touchscreen will show which ink cartridge is low or needs replacing. Be sure to follow the Touchscreen prompts to replace the ink cartridges in the correct order.
b Press the lock release lever as shown to release the cartridge color indicated on the Touchscreen. Remove the cartridge from the machine. d Turn the green release lever on the orange protective packing (1) counterclockwise until it releases the vacuum seal. Then remove the orange protective packing as shown. 2 1 2 1 c Open the new ink cartridge bag for the color indicated on the Touchscreen, and then take out the ink cartridge.
Routine maintenance e f Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Gently push the back of the ink cartridge marked PUSH until it latches, and then close the ink cartridge cover. NOTE • If you replaced an ink cartridge, the Touchscreen may ask you to verify that it was a brand new one (for example, Did you change Black). For each new cartridge you installed, press Yes to reset the ink dot counter for that color.
Cleaning and checking the machine Cleaning the scanner NOTE A A a Unplug the machine from the AC power outlet. b Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. In addition to cleaning the scanner glass and glass strip with a non-flammable glass cleaner, run your fingertip over the glass to see if you can feel anything on it.
Routine maintenance Cleaning the print head To maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem. Clean the print head if you get a horizontal line in the text or graphics, or blank text on your printed pages. You can clean Black only; Yellow, Cyan, and Magenta at once; or all four colors at once. Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
f The Touchscreen asks you if the print quality is OK. Do one of the following: If all lines are clear and visible, press Yes to finish the Print Quality check and go to step j. If you can see missing short lines as shown below, press No. OK Poor IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. NOTE When a print head nozzle is clogged, the printed sample looks like this.
Routine maintenance Checking the print alignment A NOTE You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded. a Press i . NOTE You can also press (Settings) and then Ink. b c d Press Test Print. e For the “A” pattern, press a or b to display the number of the test print that has the least visible vertical stripes (1-9), and then press it. Press OK. Repeat this step for the B, C and D patterns.
Setting the date and time n If you chose 12h Clock in step l, enter the time (in 12-hour format) using the keyboard on the Touchscreen, and then press AM or PM. A The Touchscreen displays the date and time. If it is not current, re-enter it here. You can add the date and time to each fax you send by setting your Station ID. a Press b c Press All Settings. If you chose 24h Clock in step l, enter the time (in 24-hour format) using the keyboard on the Touchscreen. Press OK.
B Troubleshooting B If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem B First, check the following: The machine's power cord is connected correctly and the machine's power switch is turned on.
Scanning problems: Scanning Difficulties on page 132 PhotoCapture Center™ Difficulties on page 132 Software and Network problems: Software Difficulties on page 133 Network Difficulties on page 133 Data Entry Difficulties on page 134 102
Troubleshooting Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance by yourself.
Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it. Take out the new ink cartridge and re-install it slowly and firmly until it latches. (See Replacing the ink cartridges on page 93.) An ink cartridge is not installed correctly. If you are not using Genuine Brother Innobella™ ink, the machine may not detect the ink cartridge. Use a new Genuine Brother Innobella™ Ink Cartridge.
Troubleshooting Error Message Cause Action Disconnected The other person or other person's fax machine stopped the call. Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic(for VoIP). (See Telephone line interference / VoIP on page 135.) Document Jam/too Long The document was not inserted or fed correctly, or the document scanned from the ADF was too long. (See Using the ADF on page 44.
Error Message Cause Action Ink Absorber Full The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty.
Troubleshooting Error Message Cause Action Ink Low One or more of the ink cartridges are near the end of their life. If one of the color ink cartridges is near the end of its life and someone is sending you a color fax, your machine’s “handshake” will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. Order a new ink cartridge.
Error Message Cause Action (MFC-J6520DW) The machine is out of paper, or paper is not correctly loaded in the paper tray. Do one of the following: No Paper Fed (MFC-J6720DW) No Paper Fed Refill the paper in the paper tray, and then press OK on the Touchscreen. Remove and reload the paper, then press OK on the Touchscreen. (See Loading paper and other print media on page 19.) No Paper Fed #1 No Paper Fed #2 The paper tray was not fully inserted.
Troubleshooting Error Message Cause Action Out of Memory The machine's memory is full. If a fax-sending or copy operation is in process: Press or Quit or Close and wait until the other operations that are in process finish, and then try again. Press Send Now to send the pages scanned so far. Press Partial Print to copy the pages scanned so far. Clear the data in the memory. To gain extra memory, you can turn off Memory Receive. (See Advanced User’s Guide: Turning off Memory Receive operations.
Error Message Cause Action Paper Jam [Front,Rear] The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam on page 116. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. Make sure paper is not still jammed in the machine. (See Additional paper jam clear operations on page 120.
Troubleshooting Error Message Cause Action Unable to Clean XX The machine has a mechanical problem. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes and then reconnect it. Unable to Initialize XX Unable to Print XX —OR— A foreign object, such as a paper clip or a piece of ripped paper, is in the machine.
Error Message Cause Action (MFC-J6520DW) The paper size setting does not match the size of paper in the tray. 1 Wrong Paper (MFC-J6720DW) Wrong Paper Wrong Paper #1 Wrong Paper #2 The paper orientation is not correct for the paper size. Check that the paper size you choose matches the size of paper in the tray. (MFC-J6520DW: See Paper Size (MFC-J6520DW) on page 36.) (MFC-J6720DW: See Paper Size and Type (MFC-J6720DW) on page 36.
Troubleshooting Error animation B Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c to see the next step and d to go back a step. Transferring your faxes or Fax Journal report g h Press Fax Transfer. Do one of the following: If the Touchscreen shows No Data, there are no faxes left in the machine's memory. Press Close, and then press Enter the fax number to which faxes will be forwarded.
c d Make sure you have set PC-Fax Receive on the machine. (See PC-FAX Receiving (Windows®) on page 61.) If faxes are in the machine’s memory when you set up PC-Fax Receive, the Touchscreen will ask if you want to transfer the faxes to your PC. Document jam Do one of the following: Document is jammed in the top of the ADF unit Documents can jam in the ADF unit if they are not inserted or fed correctly, or if they are too long. Follow the steps to clear a document jam.
Troubleshooting Document is jammed inside the ADF unit a Take any paper that is not jammed out of the ADF. b c Lift the document cover. B Removing small documents jammed in the ADF a b Pull the jammed document out to the left. Lift the document cover. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 1 1 1 B document cover d Close the document cover. e Press . 1 document cover c Close the document cover. d Press .
Printer jam or paper jam B c Pull out the jammed paper (1). (MFC-J6520DW) Locate and remove the jammed paper by following these steps. a Unplug the machine from the AC power outlet. b (MFC-J6520DW) Pull the paper tray #1 (1) completely out of the machine. 1 (MFC-J6720DW) 1 1 (MFC-J6720DW) Pull the paper tray #1 and then tray #2 (2) completely out of the machine. d 2 If the Touchscreen shows Paper Jam [Rear], go to step j. 116 Lift the green Jam Clear Flap, and remove the jammed paper.
Troubleshooting e Make sure you look carefully inside the machine above and below the green Jam Clear Flap for any pieces of paper. h Move the print head (if necessary) to take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine (1) and (2). 2 1 f Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position.
i Make sure you look carefully inside (1) for any pieces of paper. j Open the Jam Clear Cover at the back of the machine. k Open the inside cover (1). 1 Do one of the following: If the Touchscreen shows Paper Jam [Front], go to step n. If the Touchscreen shows Paper Jam [Front,Rear], go to step j.
Troubleshooting l Make sure you look carefully inside for any jammed paper. If there is any jammed paper, slowly pull it out of the machine. n Put the paper tray firmly back in the machine. (MFC-J6520DW) (MFC-J6720DW) m Close the inside cover and Jam Clear Cover. Make sure the covers are closed completely.
o Gently close the scanner cover using the finger holds on each side. Additional paper jam clear operations a Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. Move the print head (if necessary) to take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine (2) and (3). 1 3 2 CAUTION Be careful not to pinch your fingers when you close the scanner cover.
Troubleshooting c Gently close the scanner cover using the finger holds on each side. e Put only one sheet of Letter or A4 size thick paper, such as glossy paper, in Landscape position in the manual feed slot. Push the paper into the manual feed slot. CAUTION Be careful not to pinch your fingers when you close the scanner cover. Always use the finger holds provided on each side of the scanner cover when opening and closing it. NOTE • We recommend you use glossy paper.
If you are having difficulty with your machine NOTE • For technical help, you must call the country where you bought the machine. Calls must be made from within that country. • If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
Troubleshooting Printing Difficulties (continued) Difficulty Suggestions No printout. If old, unprinted data remains in the printer driver spooler, it will prevent new jobs from printing. Open the printer icon and delete all data as follows: (continued) (Windows® XP and Windows Server® 2003) Click Start/Printers and Faxes. (Windows Vista® and Windows Server® 2008) Click /Control Panel/Hardware and Sound/Printers.
Print Quality Difficulties Difficulty Suggestions Poor print quality. Check the print quality. (See Checking the print quality on page 97.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. (See Paper Type (MFC-J6520DW) on page 36.) For more information, see Software and Network User’s Guide: Change the Media Type (Windows®) or Change the Media Type (Macintosh). Make sure that your ink cartridges are fresh.
Troubleshooting Print Quality Difficulties (continued) Difficulty Suggestions The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 97.) Make sure you are using Genuine Brother Innobella™ Ink. To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time. We recommend using to power down the machine.
Print Quality Difficulties (continued) Difficulty Suggestions The printouts are wrinkled. (Windows®) In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing. (Macintosh) In the printer driver, choose Print Settings, click Advanced, choose Other Print Options, and uncheck Bi-Directional Printing. Make sure you are using Genuine Brother Innobella™ Ink. Paper Handling Difficulties Difficulties Suggestions The machine does not feed paper.
Troubleshooting Paper Handling Difficulties (continued) Difficulties Suggestions The paper jams when you use 2-sided copy or 2-sided print. Use one of the jam prevention settings, 2-sided 1 or 2-sided 2. For copying: (See Advanced User’s Guide: 2-sided copying.
Telephone Line or Connections Difficulty Suggestions Dialing does not work. (No dial tone) Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack inside the machine. (Canada only) Change the Tone/Pulse setting. (See Quick Setup Guide.) Send a manual fax by pressing Hook and dialing the number. Wait to hear fax-receiving tones before pressing Fax Start.
Troubleshooting Receiving Faxes Difficulty Suggestions Cannot receive a fax. Make sure your machine has a dial tone by pressing Hook in Fax mode. If you hear static or interference on your fax line, call your local telephone provider. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack inside the machine. If you subscribe to DSL, VoIP or MagicJack services, call your service provider for connection instructions.
Receiving Faxes (continued) Difficulty Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD (telephone answering device) on page 67.) (continued) 1 Plug the telephone line cord directly from the wall telephone jack to your Brother machine’s LINE jack. 2 Remove the protective cap from your Brother machine’s EXT.
Troubleshooting Sending Faxes (continued) Difficulty Suggestions Transmission Verification Report says RESULT:NG. There is probably temporary noise or static on the line. Try sending the fax again. If you send a PC FAX message and get RESULT:NG on the Transmission Verification Report, your machine may be out of memory. To gain extra memory, you can turn off Memory Receive (See Advanced User’s Guide: Turning off Memory Receive operations.
Copying Difficulties (continued) Difficulty Suggestions Copies are blank. Make sure you are loading the document correctly. (See Loading documents on page 44.) Poor copy results when using the ADF. Try using the scanner glass. (See Using the scanner glass on page 45.) Fit to Page does not work correctly. Make sure the document is not skewed on the scanner glass. Reposition the document and try again. Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when starting to scan.
Troubleshooting Software Difficulties Difficulty Suggestions Cannot install software or print. (Windows®) Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. “Device Busy” Make sure the machine is not showing an error message on the Touchscreen. Network Difficulties Difficulty Suggestions Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.
Network Difficulties (continued) Difficulty Suggestions The Brother software cannot be installed. (Windows®) If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it, and then install the Brother software. Cannot connect to wireless network.
Troubleshooting Dial Tone B g Setting the dial tone to Detection will shorten the dial detect pause. a b c Press Press All Settings. Press a or b to display Initial Setup. Press Initial Setup. h Press Normal sets the modem speed at 14,400 bps. Press Dial Tone. Press Detection or No Detection. High increases the modem speed to 33,600 bps. (factory setting) .
Machine Information Checking the serial number B Reset functions The following reset functions are available: B 1 Machine Reset You can see the machine’s serial number on the Touchscreen. You can reset all the machine’s settings that you have changed, such as Date and Time and Ring Delay. a Press (MFC-J6720DW) b c d e Press All Settings. f (Settings). The Home screen. Press a or b to display Machine Info.
Troubleshooting NOTE Unplug the interface cable before you choose Network or All Settings. How to reset the machine a Press b c Press All Settings. d e f g h i B (Settings). Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Reset. Press Reset. Press a or b to display the type of reset (Machine Reset, Network, Address Book & Fax or All Settings), and then press it. Press Yes to confirm. Press Yes for 2 seconds to reboot the machine.
C Settings and features tables Using the Settings Tables Your machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you want to set as they are displayed on the screen. We have created step-by-step Settings Tables and Features Tables so you can see at-a-glance all the available choices for each setting and feature. You can use these tables to quickly set up your preferred settings in the machine.
Settings and features tables Settings tables C The Settings tables will help you understand the settings selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. (Settings) C Level1 Level2 Level3 Options Descriptions Page Ink (See (Ink) on page 184.) Wi-Fi TCP/IP — — Lets you configure the TCP/IP protocol. See . WLAN Assistant — — You can configure your wireless network settings using the Brother CD-ROM.
Level1 Level2 Level3 Options Descriptions Page — — Letter* Sets the size of paper in the paper tray. 36 Sets the type of paper in the paper tray #1. 36 Legal (Paper Size) Ledger (MFC-J6520DW) A4 A5 A3 EXE 4"x6" Paper Type — Plain Paper* Inkjet Paper (Tray #1) Brother BP71 (MFC-J6720DW) Other Glossy Transparency Paper Size — Letter* Legal Sets the size of paper in the paper tray #1.
Settings and features tables All Settings C Level1 Level2 Level3 Options Descriptions Page General Setup Ink Test Print Print Quality Lets you check the print quality or alignment. 97 Lets you clean the print head. 97 Alignment Cleaning Black Color 99 All Paper Type Ink Volume — Lets you check the available ink volume. See — Plain Paper* Sets the type of paper in the paper tray. 36 Sets the size of paper in the paper tray. 36 (MFC-J6520DW) Inkjet Paper .
Level1 Level2 Level3 Options Descriptions Page General Setup Tray Setting Tray #1 (MFC-J6720DW) Sets the type of paper in the paper tray #1. 36 (Continued) Paper Type (Options) Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency Paper Size (Options) Sets the size of paper in the paper tray #1. Letter* Legal Ledger A4 A5 A3 EXE 4"x6" Tray #2 Paper Size (Options) Sets the size of paper in the paper tray #2. 36 Choose the tray that will be used for copying.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page General Setup Volume Ring Off Adjusts the ring volume. See (Continued) . Low Med* High Beep Off Low* Med Adjusts the volume of the sounds when you press the Touchscreen or Touchpanel. High Speaker Off Low Adjusts the speaker volume. Med* High LCD Settings Backlight Light* Med You can adjust the brightness of the Touchscreen backlight.
Level1 Level2 Level3 Options Descriptions Page Fax Setup Receive Receive Mode Fax Only* Choose the Receive Mode that best suits your needs. 52 Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 55 Sets the length of the pseudo/double-ring time in Fax/Tel mode. 55 You can view faxes you receive on the Touchscreen. 57 Receives fax messages automatically when you answer a call and hear fax tones.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Fax Report Setting Transmission On Choose the initial setup for the Transmission Verification Report. 51 Sets the interval for the automatic printing of the Fax Journal. If you have chosen other than Off and Every 50 Faxes, you can set the time for the chosen option. If you have chosen Every 7 Days, you can set the day of the week.
Level1 Level2 Level3 Options Descriptions Page Fax Miscellaneous Distinctive Distinctive (Options) Uses the telephone company’s Distinctive Ring subscriber service to register the ring pattern with the machine. 64 (Continued) On Off* 65 Ring Pattern (Options) 1*/2/3/4 Area Code (USA only) See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk. 146 000 Set up your 3-digit area code only if you do not dial it within your own area code. See .
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network Wired LAN TCP/IP BOOT Method Auto* Choose the BOOT method that best suits your needs. See Static RARP . BOOTP DHCP IP Address [000-255]. [000-255]. Enter the IP address. [000-255]. [000-255] Subnet Mask [000-255]. [000-255]. Enter the Subnet mask. [000-255]. [000-255] Gateway [000-255]. [000-255]. Enter the Gateway address. [000-255]. [000-255] Node Name BRNXXXXXXXXXXXX Enter the Node name.
Level1 Level2 Level3 Level4 Options Descriptions Page Network Wired LAN TCP/IP IPv6 On See (Continued) (Continued) (Continued) Enable or disable the IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. Ethernet Off* — Auto* 100B-FD Chooses the Ethernet link mode. 100B-HD 10B-FD 10B-HD Wired Status — Active 100B-FD Active 100B-HD You can see the current wired network status.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network WLAN TCP/IP Subnet Mask [000-255]. See (Continued) (Continued) (Continued) Enter the Subnet mask. [000-255]. . [000-255]. [000-255] Gateway [000-255]. [000-255]. Enter the Gateway address. [000-255]. [000-255] Node Name BRWXXXXXXXXXXXX Enter the Node name. WINS Configuration Auto* Chooses the WINS configuration mode. WINS Server (Primary) 000.000.000.000 Static (Secondary) 000.000.000.
Level1 Level2 Level3 Level4 Options Descriptions Page Network WLAN WLAN Assistant — — See (Continued) (Continued) You can configure your wireless network settings using the Brother CD-ROM. Setup Wizard — — You can manually configure your print server for a wireless network. WPS/AOSS — — You can easily configure your wireless network settings using the onebutton push method. WPS w/ PIN Code — — You can easily configure your wireless network settings using WPS with a PIN.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network Wi-Fi Direct Push Button — — You can easily configure your Wi-Fi Direct™ network settings using the one-button push method. See PIN Code — — You can easily configure your Wi-Fi Direct™ network settings using WPS with a PIN. Manual — — You can manually configure your Wi-Fi Direct™ network settings. Group Owner — On Sets your machine as the Group Owner.
Level1 Level2 Level3 Level4 Options Descriptions Page Network Wi-Fi Direct Status (Continued) G/O Active (**) You can see the current Wi-Fi Direct™ network status. See (Continued) Status Information Client Active Not Connected Off ** = the number of devices Signal Strong Medium Weak None I/F Enable — On Off* You can see the current Wi-Fi Direct™ network signal strength. When your machine acts as Group Owner, the Touchscreen always shows Strong.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network E-mail/IFAX Mail Address — — See (Continued) (Available after IFAX is downloaded) Enter the mail address. (Up to 60 characters) Setup Server SMTP Server Name (Up to 30 characters) Enter the SMTP server address. . IP Address [000-255]. [000-255]. [000-255]. [000-255] SMTP Port [00001-65535] Enter the SMTP port number. Auth. for SMTP None* Selects the Security method for E-mail notification.
Level1 Level2 Level3 Level4 Options Descriptions Page Network E-mail/IFAX Setup Server POP3 SSL/TLS None* See (Continued) (Available after IFAX is downloaded) (Continued) You can send or receive an E-mail via an E-mail server that requires secure SSL/TLS communication. SSL TLS (Continued) Verify POP3Cert. On APOP On Off* Off* Setup Mail RX Auto Polling Auto Polling (Options) On* Verify the POP3 Server Certificate automatically. Enables or disables APOP.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network E-mail/IFAX Setup Mail TX — . (Available after IFAX is downloaded) Displays the subject that is attached to the Internet Fax data. See (Continued) Sender Subject Size Limit On Limits the size of E-mail documents. (Continued) Off* Notification On Off* Setup Relay Network I/F On Relay Domain — Registers the Domain name. Relay Report On Prints the Relay Broadcast Report.
All Settings (continued) C Level1 Level2 Level3 Options Descriptions Page Print Reports Transmission — — See Address Book — — Prints these lists and reports. Fax Journal — — User Settings — — Network Configuration — — WLAN Report — — Caller ID history — — Serial No. — — Lets you check the serial number of your machine. 136 Firmware Version Main Version — Lets you check the firmware version of your machine.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Initial Setup Reset Machine Reset Yes You can reset all the machine’s settings that you have changed, such as Date and Time and Ring Delay. 136 (Continued) No (MFC-J6720DW) The icon will be restored to the Home screen.
Features tables C Fax (When Fax Preview is Off.) C Level1 Level2 Level3 Options Descriptions Page Redial (Pause) — — — Redials the last number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the Touchscreen. Press Pause when you need a delay while dialing numbers, such as access codes and credit card numbers. You can also store a pause when you set up addresses.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Call History Outgoing Call Apply — See Edit Add to Address Book You can choose a number from the Outgoing Call history and then send a fax to it, add it to the Address Book, or delete it. Delete Caller ID history Apply — Edit Add to Address Book Delete Options Fax Resolution — Standard* Fine .
Level1 Level2 Level3 Options Descriptions Page Options Polled TX — On Sets up your machine with a document to be retrieved by another fax machine. See (Continued) Off* Polling RX — On Off* Overseas Mode — On Off* Call History Outgoing Call Apply Edit (Options) Add to Address Book . Sets up your machine to poll another fax machine. If you are having difficulty sending faxes overseas, set this to On.
Settings and features tables Fax (When Fax Preview is On.) Level3 C Level1 Level2 Options Sending Faxes (See Fax (When Fax Preview is Off.) on page 158.) Received Faxes Print/Delete Descriptions Page 59 Print All(New Faxes) — Prints the new received faxes. Print All(Old Faxes) — Prints the old received faxes. Delete All(New Faxes) — Deletes the new received faxes. Delete All(Old Faxes) — Deletes the old received faxes. Address Book (See Address Book in Fax (When Fax Preview is Off.
Level1 Level2 Level3 Options Descriptions Page Options Paper Size — Letter* Choose the paper size that matches the paper in the tray. 76 Choose the tray that will be used for Copy mode. 77 See (Continued) Legal Ledger A4 A5 A3 EXE 4"x6" (MFC-J6720DW, when Tray #2 is selected in Tray Select.) Letter* Legal Ledger A4 A3 Tray Select — (MFC-J6720DW) Tray #1 Tray #2 Auto Tray Select* Enlarge/Reduce 100%* — — Enlarge 198% 4"x6" i A4 You can choose the enlargement ratio for the next copy.
Settings and features tables Level1 Level2 Level3 Options Density — Options (Continued) -2 Descriptions Page Adjusts the density of copies. See . -1 0 +1 +2 Stack/Sort — Stack* Sort Page Layout — Off(1in1)* 2in1(Portrait) You can choose to stack or sort multiple copies. You can make N in 1, 2 in 1 ID, 1 to 2, or Poster copies.
Level1 Level2 Level3 Options Descriptions Page Options 2-sided Copy Off* — See Portrait Long Edge Flip — You can choose the 2-sided print settings. Landscape Long Edge Flip — Portrait Short Edge Flip — Landscape Short Edge Flip — Advanced Normal* (Continued) 2-sided 1 2-sided 2 Advanced Settings — Off* Ink Save Mode Thin Paper Copy You can choose various copy settings, such as Watermark Copy or Remove Background Color.
Settings and features tables Scan C Level1 Level2 Level3 Options Descriptions Page to OCR PC Select Options (For more information, see the Options on page 167.) Configure the detailed settings. See Save as Shortcut — Saves the current settings as a shortcut. Options (For more information, see the Options on page 168.) Configure the detailed settings. Save as Shortcut — Saves the current settings as a shortcut. Options (For more information, see the Options on page 168.
Level1 Level2 Level3 Options Descriptions Page to E-mail Server Address Book — — Choose the address of the recipient from the address book. See Manual — — Manually enter the address of the recipient. OK Options (For details, see the Options on page 171.) Configure the detailed settings. Save as Shortcut — Saves the current settings as a shortcut. Options (For details, see the Options on page 172.) Configure the detailed settings.
Settings and features tables Options C (for to OCR) Level1 Level2 Options Descriptions Page Options Set with Touch Panel Off(Set with Computer)* If you want to use the Touchscreen to change the machine’s settings, choose On. See On . The settings below will appear when On is selected in Set with Touch Panel.
Options C (for to File, to Image or to E-mail) Level1 Level2 Options Descriptions Page Options Set with Touch Panel Off(Set with Computer)* If you want to use the Touchscreen to change the machine’s settings, choose On. See On . The settings below will appear when On is selected in Set with Touch Panel.
Settings and features tables Level1 Level2 Options Descriptions Page Options Remove Background Color Off* Change the amount of background color that is removed. See (Continued) Low . Medium High See Software and Network User’s Guide. The factory settings are shown in Bold with an asterisk.
Options C (for to Media) Level1 Level2 Options Descriptions Page Options ADF High Speed Mode On You can scan Letter, A4 or Executive documents faster by placing them long side edge first in the ADF. 92 You can choose the scan type for your document. 82 Off* Scan Type Color* Black and White Resolution 100 dpi 200 dpi* You can choose the scan resolution for your document.
Settings and features tables Level1 Level2 Options Descriptions Page Options Remove Background Color Off* Change the amount of background color that is removed. 82 You can save your scan settings as the default settings. See (Continued) Low Medium High Set New Default Yes No Factory Reset Yes No . You can restore all settings to the original factory default settings. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
Level1 Level2 Options1 Descriptions Page Options Scan Size Letter* You can choose the scan size for your document. See (Continued) Legal . Ledger A4 A5 A3 EXE 4"x6" Business Card (3.5x2.4inch) Scan Long Paper On Off* Set New Default Yes No Factory Reset Yes No You can scan a long document using the ADF. You can save your scan settings as the default settings. You can restore all settings to the original factory default settings. See Software and Network User’s Guide.
Settings and features tables Level1 Level2 Options1 Descriptions Page Options File Type (If you choose the Color option in the Scan Type setting) You can choose the file format for your document. See (Continued) . PDF* JPEG (If you choose the B&W option in the Scan Type setting) PDF* TIFF Scan Size Letter* Legal You can choose the scan size for your document. Ledger A4 A5 A3 EXE 4"x6" Business Card (3.5x2.
Photo C Level1 Level2 Level3 Options Descriptions Page Index Print Print Index Sheet Print Settings For more information, see the Print Settings on page 178. You can print a thumbnail page. See Print Photos Print Settings For more information, see the Print Settings on page 176. You can print an individual image. OK Print Settings For more information, see the Print Settings on page 176. You can adjust your photos with the options.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page ID Photo Print Select ID Pho to Size 2x2inch Print Settings (For more information, see the Print Settings on page 179.) You can print ID photos for your resume, passport and so on. See — Sets the time each photo in the Slide Show is shown before the machine switches to the next photo. — The machine starts a Slide Show of your photos. 25x36mm 35x45mm 36x51mm . 45x45mm 45x55mm 35x48mm 50x70mm (2x2.
Print Settings C (for View Photos, Print Photos, Enhance Photos or Slide Show) Option1 Option2 Option3 Option4 Descriptions Page Print Quality Normal — — Choose the print quality. See (Does not appear when DPOF Print is chosen.) Photo* Paper Type Plain Paper — — Choose the paper type. — — Choose the paper size. — — Choose the print size if you are using Letter or A4 size paper. — — The machine decides the appropriate effect for your photo. — — Adjusts the brightness.
Settings and features tables Option1 Option2 Contrast (Does not appear when Enhance is chosen.) Option3 Option4 Descriptions Page — — Adjusts the contrast. See . -2 -1 0 +1 +2 Color Enhance Color Enhance White Balance (Does not appear when Enhance is chosen.) (Options) -2 On -1 Off* 0 Adjusts the hue of the white areas. +1 +2 Sharpness -2 Enhances the detail of the image. -1 0 +1 +2 Color Density -2 Adjusts the total amount of color in the image.
Option1 Option2 Option3 Option4 Descriptions Page Set New Default Yes — — You can save your print settings as the default settings. See — — You can restore all the settings back to the factory settings. No Factory Reset Yes No . See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk. Print Settings C (for Print Index Sheet) Level1 Level2 Level3 Options Descriptions Page Paper Type Plain Paper* — — Choose the paper type.
Settings and features tables Print Settings C (for ID Photo Print) Level1 Level2 Level3 Options Descriptions Page Print Quality Normal — — Choose the print quality. See — — Choose the paper type. — — Choose the paper size. — — You can adjust your photos with these settings. .
LGR Copy Shortcuts C Level1 Level2 Option1 Option2 Descriptions Page Ledger 2in1 Options Quality Normal* Choose the Copy resolution for the next copy. See Best Ledger* Letter i Ledger Paper Type Plain Paper Displays the available paper type. Paper Size Ledger* Sets the size of paper in the paper tray.
Settings and features tables (Shortcuts) C Level1 Level2 Level3 Options Descriptions Page Add Shortcut Copy ADF HighSpeed Mode For more information, see Options in Copy on page 161. You can change the settings in the Copy Options. 13 Quality Paper Type Paper Size Tray Select (MFC-J6720DW) Enlarge/Reduce Density Stack/Sort Page Layout Auto Deskew 2-sided Copy Advanced Settings The factory settings are shown in Bold with an asterisk.
Level1 Level2 Level3 Options Descriptions Page Add Shortcut Fax Fax Resolution Standard* 13 (Continued) (Options) Sets the resolution for outgoing faxes. Fine S.Fine Photo Contrast Auto* Light Changes the lightness or darkness of faxes you send. Dark Glass Scan Size Letter* Legal Adjusts the scan area of the scanner glass to the size of the document. Ledger A4 A3 Broadcasting Add Number (Options) You can send the same fax message to more than one fax number.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Add Shortcut Scan to File PC Select You can scan a black & white or a color document into your computer. 14 to OCR PC Select You can have your text document converted to an editable text file. to Image PC Select You can scan a color picture into your graphics application. to Media ADF High Speed Mode You can scan documents into a memory card or USB Flash drive.
Level1 Level2 Add Shortcut Web (Continued) Level3 SKYDRIVE ® Options Descriptions Page — Lets you connect the Brother machine to an Internet service. 16 BOX — GOOGLE DRIVE™ — EVERNOTE® — DROPBOX — FACEBOOK — PICASA WEB ALBUMS™ — FLICKR ® — Web services may have been added and/or service names may have been changed by the provider since this document was published. This list appears when each Shortcut name is pressed for 2 seconds.
Settings and features tables (Wi-Fi Setup) C NOTE After the Wi-Fi® is set up, you cannot change the settings from your Home screen. Change the settings for Wi-Fi in the Settings screen. Level1 Level2 Level3 Options Descriptions Page Setup Wizard — — You can manually configure your print server for a wireless network. See . Setup with PC — — You can configure the Wi-Fi settings using a PC.
Entering Text C When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE • To change between lowercase or uppercase, press . • You can change the keyboard setting of the Touchscreen. (For more information, see Changing the keyboard setting on page 12.) Inserting spaces C To enter a space, press Space. Or, you can press c to move the cursor.
D Specifications D D General D NOTE This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/. Printer Type Inkjet Print Head Black: Piezo with 420 nozzles 1 Color: Piezo with 420 nozzles 3 Memory Capacity 128 MB LCD (Liquid Crystal Display) 2.7 in. (67.5 mm) TFT Color Touchscreen LCD 1 and Touchpanel Power Source AC 100 to 120 V 50/60 Hz Power Consumption 2 Copying Mode: Approx. 28 W 3 Ready Mode: Approx. 4.
Dimensions (MFC-J6520DW) 13.8 in. (351 mm) (MFC-J6720DW) 16.3 in. (414 mm) 9.7 in. (247 mm) 12.2 in. (310 mm) 21.8 in. (553 mm) 21.8 in. (553 mm) 22.8 in. (578 mm) 22.8 in. (578 mm) 17.0 in. (433 mm) 24.2 in. (615 mm) Weight (MFC-J6520DW) 31.5 lb (14.3 kg) (MFC-J6720DW) 36.4 lb (16.
Specifications Print media D D Paper Input Paper Tray #1 D Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper 1 and Transparency 1 2 Paper Size 3: (Landscape) Letter, Executive, A4 (Portrait) Ledger, A3, Legal, Folio, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4" 6")/(10 15 cm), Photo L (3.5" 5")/(89 127 mm), Photo 2L (5" 7")/(13 18 cm) and Index card (5" 8")/(127 203 mm) Width: 3.5 in. - 11.7 in. (89 mm - 297 mm) Length: 5.0 in. - 17 in. (127 mm - 431.
Paper Input (Continued) Manual Feed Slot D Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper 1, Transparency 1 2 and Envelopes Paper Size 3: (Landscape) Letter, Executive, A4 (Portrait) Ledger, A3, Legal, Folio, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4" 6")/(10 15 cm), Photo L (3.5" 5")/(89 127 mm), Photo 2L (5" 7")/(13 18 cm) and Index card (5" 8")/(127 203 mm) Width: 3.5 in. - 11.7 in. (89 mm - 297 mm) Length: 5.0 in. - 17.0 in. (127 mm - 431.
Specifications Fax D D Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback 33,600 bps Scanning Width 10.7 in. (272 mm) (Ledger) Printing Width 10.76 in. (273.
Copy D Color/Black Yes/Yes Copy Width 10.76 in. (273.4 mm) 1 Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Prints up to 1200 2400 dpi 2-sided Yes Paper Type: Plain paper Paper Size: Letter, Ledger, A3, Legal, A4, A5, Executive 1 When copying on Ledger size paper.
Specifications PhotoCapture Center™ D D Compatible Media 1 Memory Stick Duo™ (16 MB - 128 MB) Memory Stick PRO Duo™ (256 MB - 32 GB) (Not available for music data with MagicGate™) Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB) MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB) SD Memory Card (16 MB - 2 GB) miniSD with Adapter (16 MB - 2 GB) microSD with Adapter (16 MB - 2 GB) SDHC Memory Card (4 GB - 32 GB) miniSDHC with Adapt
PictBridge Compatibility D Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information.
Specifications Scanner D D Color/Black Yes/Yes TWAIN Compliant Yes (Windows® XP 1/Windows Vista®/Windows® 7/Windows® 8) (Mac OS X v10.6.8, 10.7.x, 10.8.x) WIA Compliant Yes (Windows® XP 1/Windows Vista®/Windows® 7/Windows® 8) ICA Compliant Yes (Mac OS X v10.6.8, 10.7.x, 10.8.
Printer D Resolution Up to 1200 6000 dpi Printing Width 3 10.76 in. [11 in. (borderless) 1] Borderless 2 Letter, A4, Ledger, A3, A6, Photo (4" 6")/(10 15 cm), Photo L (3.5" 5")/(89 127 mm), Photo 2L (5" 7")/(13 18 cm), Index Card (5" 8")/(127 203 mm) 2-sided Paper Type: Plain paper Paper Size: Letter, A4, Ledger, A3, Legal, Folio, A5, Executive Print Speed 4 1 When the Borderless feature is set to On. 2 See Paper type and size for each operation on page 40.
Specifications Interfaces D D USB 12 Use a USB 2.0 interface cable that is no longer than 16 feet (5 m). LAN 3 Use an Ethernet UTP cable category 5 or greater. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) IEEE 802.11g/n (Wi-Fi Direct™) 1 Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. 3 See Network on page 198.
Network D NOTE For more information about the Network specifications, see Software and Network User’s Guide. You can connect your machine to a network for Network Printing, Network Scanning, PC Fax Send, PC Fax Receive (Windows® only), Remote Setup, and access photos from PhotoCapture Center™ 1. Also included is Brother BRAdmin Light 2 Network Management software.
Specifications Computer requirements D D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Hard Disk Space to install PC Interface Computer Platform & Operating System Version Windows® Operating System Windows® XP Home 1 4 Windows® XP Professional 1 4 Windows Vista® 1 4 Windows® 7 1 4 Windows® 8 1 4 Windows Server® 2003 USB 2 10/100 Wireless Base-TX 802.
Consumable items Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Starter ink cartridges are in the box. The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high-quality printing. Afterward, replacement ink cartridges will print the specified number of pages. Starter cartridge yield is approx.
E Index A Accessories and supplies .......................... ii Address Book changing ...............................................74 deleting .................................................74 Group dial changing ............................................74 setting up ..............................................73 using .....................................................72 ADF (automatic document feeder) ...........44 Answering machine (TAD) .......................67 connecting ................
Unable to Initialize ...............................111 Unable to Print ....................................111 Unable to Scan ...................................111 Wrong Paper .......................................112 Wrong Tray Setting .............................112 Extension telephone, using ......................70 External telephone, connecting ................69 F FAX (PC-FAX) Windows® sending ..............................................60 Fax codes changing ....................................
P R Paper ...................................... 38, 189, 190 capacity .................................................41 loading ..................................... 19, 24, 27 loading envelopes .................................24 loading Photo and Photo L paper .........24 printable area ........................................35 size .......................................................36 size of document ...................................44 type ................................................
T W TAD (telephone answering device), external ............................................. 52, 67 connecting ...................................... 67, 68 Receive Mode .......................................52 recording OGM .....................................68 Teen Ring ................................................63 Telephone line connections ...........................................68 difficulties ............................................128 interference / VoIP .............................
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.
