Basic User’s Guide MFC-J6920DW Version A USA/CAN
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-J6920DW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers NOTE For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://www.brother-usa.com/service/. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers.
Accessories and Supplies Description Item Ink Cartridge Super High Yield LC109BK (Prints approx. 2,400 pages) 1 Ink Cartridge Super High Yield LC105Y (Prints approx. 1,200 pages) 1 Ink Cartridge Super High Yield (blue) LC105C (Prints approx. 1,200 pages) 1 Ink Cartridge Super High Yield (red) LC105M (Prints approx. 1,200 pages) 1 Ink Cartridge High Yield LC103BK (Prints approx. 600 pages) 1 Ink Cartridge High Yield LC103Y (Prints approx.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
User's Guides and where do I find them? Which Guide? What's in it? Where is it? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and installing the drivers and software for the operating system and connection type you are using.
Table of Contents (Basic User’s Guide) 1 General information 1 Using the documentation .......................................................................................1 Symbols and conventions used in the documentation ....................................1 Accessing Brother Utilities (Windows® 8) .............................................................1 Accessing the Advanced User’s Guide and Software and Network User’s Guide....................................................................
3 Loading documents 45 How to load documents .......................................................................................45 Using the ADF ...............................................................................................45 Using the scanner glass ................................................................................46 Unscannable area .........................................................................................47 4 Sending a fax 48 How to send a fax .....
7 Telephone services and external devices 64 Telephone services.............................................................................................. 64 Voice Mail ......................................................................................................64 Distinctive Ring.............................................................................................. 65 Voice over Internet Protocol (VoIP) ...............................................................
How to scan to a computer 89 Before scanning...................................................................................................89 Scanning a document as a PDF file using ControlCenter4 (Windows®) .............90 How to change the machine’s SCAN mode settings for PDF scanning ..............93 How to scan a document as a PDF file using the Touchscreen ....................94 ADF High Speed Mode scanning ..................................................................
D Specifications 191 General .............................................................................................................. 191 Print media.........................................................................................................193 Fax..................................................................................................................... 195 Copy ..................................................................................................................
Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. 1 General setup 8 Memory Storage Volume Settings Automatic Daylight Saving Time Sleep Mode Touchscreen LCD Dial Prefix 2 3 PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash drive Security features Secure Function Lock 2.
1 General information Using the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies the dial pad numbers of the Touchpanel and buttons on your computer screen. Italics Italicized typeface emphasizes an important point or refers you to a related topic. Courier New Text in Courier New font identifies messages on the Touchscreen of the machine.
Chapter 1 b Viewing User’s Guides Select your machine. (Windows®) 1 1 (Windows® XP/Windows Vista®/Windows® 7/ Windows Server® 2003/Windows Server® 2008/Windows Server® 2008 R2) To view the documentation, from (Start), All Programs, select Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.
General information c How to find Scanning instructions If the language screen appears, click your language. The CD-ROM Top Menu will appear. 1 There are several ways you can scan documents. You can find the instructions as follows: 1 Software and Network User’s Guide Scan ControlCenter Nuance™ PaperPort™ 12SE How-to-Guides (Windows®) d e Click User’s Guides. Click PDF/HTML documents. If the country screen appears, choose your country.
Chapter 1 How to access Guides for Advanced Features 1 You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/. 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM. Click Manuals on your model’s page to download the documentation.
General information To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads, click Brother CreativeCenter. To return to the Top Menu, click Back or if you are finished, click Exit. Accessing Brother Support (Macintosh) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), on the CD-ROM. Double-click the Brother Support icon.
Chapter 1 Control panel overview 1 3.7" Touchscreen LCD and Touchpanel 1 This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used. 1 2 1 6 3.7" Touchscreen LCD (Liquid Crystal Display) This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen. You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it.
General information 1 5 3 4 2 NFC (Near Field Communication) logo Lets you return to the Home screen. The default shows the date and time, but you can change the default setting. If your Android™ device supports the NFC function, you can print data from your device or scan data to your device by touching it to the NFC logo on the lower left of the control panel. You must download and install Brother iPrint&Scan to your Android™ device to use this function.
Chapter 1 5 Power On/Off Press to turn on the machine. Press and hold down to turn off the machine. The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available. If you turn off the machine using , it will still periodically clean the print head to maintain print quality.
General information 3.7" Touchscreen LCD 1 1 You can select from three types of screens for the Home screen. When the Home screen is displayed, you can swipe left or right, or press d or c to display the More screen or one of the Shortcut screens. The following screens show the machine status when the machine is idle. 1 2 3 4 5 Home screen 1 The Home screen shows the date and time, as well as provide access to Fax, Copy and Scan, WiFi setup, Ink levels, and Setup screen.
Chapter 1 3 Wireless Status NOTE A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection. Swiping is a type of user operation on the Touchscreen LCD that is performed by brushing your finger across the screen to display the next page or item. 0 Max Fax If you see at the top of the screen, you can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.
General information 12 New Fax: 9 LGR Copy Shortcuts 10 1 12 You can quickly copy to Ledger or A3 size paper using this preset menu. For details, see Advanced User’s Guide: Ledger Copy Shortcuts. Shortcuts Lets you set up Shortcuts. You can quickly send a fax, copy, scan and connect to a Web service using the options that you have set as a Shortcut. NOTE • Three Shortcut screens are available. You can set up to six Shortcuts on each Shortcut screen. A total of 18 Shortcuts are available.
Chapter 1 13 Warning icon Settings screen 1 The Touchscreen LCD shows the machine 13 status when you press . You can check and access all the machine's settings from the following screen. 1 2 3 4 5 The warning icon appears when there is an error or maintenance message; press Detail to view it, and then press to return to Ready mode. For information about error messages, see Error and maintenance messages on page 108. NOTE • This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
General information 3 Wi-Fi Press to setup a wireless network connection. A four-level indicator on the screen shows the current wireless signal strength if you are using a wireless connection. 4 Date & Time See the date and time. Press to access the Date & Time menu. 5 Fax Preview See the Fax Preview setting. Press to access the Fax Preview setting. 6 All Settings Press to access the full Settings menu. 7 Tray #1 Press to check the size of paper in Tray #1. Also, lets you access the Tray #1 setting.
Chapter 1 Basic Operations 1 e Swipe up or down, or press a or b to display Setup Receive. f g Press Setup Receive. Press your finger on the Touchscreen LCD to operate it. To display and access all the Touchscreen menus and options, swipe left, right or up, down, or press d c or a b to scroll through them. IMPORTANT • DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.
General information Shortcut Settings g 1 You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can quickly and easily recall and apply these settings. You can add 18 Shortcuts. Adding Copy Shortcuts 1 h When you are finished changing the settings, press Save as Shortcut. i Read and confirm the displayed list of settings you have chosen, and then press OK. j Enter a name for the Shortcut using the keyboard on the Touchscreen.
Chapter 1 d Read the information on the Touchscreen, and then confirm it by pressing OK. e Enter the fax number using the dial pad on the Touchpanel, or the Address Book or Call History on the Touchscreen. When you are finished, go to step f. NOTE • You can enter up to 20 digits for a fax number. • If the Shortcut is to be used for broadcasting, press Options and choose Broadcasting in step g before entering the fax number in step e.
General information to OCR/to File/to Image/to E-mail PC Select to FTP/to Network Profile Name a If the displayed screen is either Home or More, swipe left or right, or press d or c to display a Shortcut screen. b Press where you have not added a Shortcut. c d Press Scan. e NOTE To add a Shortcut for to Network and to FTP, you must have added the Profile Name beforehand. f To enter an E-mail address manually, press Manual. Enter the E-mail address using the keyboard on the Touchscreen.
Chapter 1 j k Swipe up or down, or press a or b to display the available options for the setting, and then press the new option you want to set. Repeat steps i and j until you have chosen all the settings for this Shortcut. When you are finished changing settings, press OK. Review the settings you have chosen: SKYDRIVE® BOX GOOGLE DRIVE™ EVERNOTE® If you are satisfied with your changes, press Save as Shortcut. FACEBOOK Review your settings on the Touchscreen, and then press OK.
General information f g Press your account. If the account needs a PIN, enter the PIN for the account using the keyboard on the Touchscreen. Press OK. Choose the function you want to use. NOTE The available functions vary depending on the chosen service. h Read and confirm the displayed list of functions you have chosen, and then press OK. i Enter a name for the Shortcut using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK.
Chapter 1 Editing Shortcut Names 1 You can edit a Shortcut name. a Press and hold the Shortcut until the dialog box appears. NOTE You can also press , All Settings and Shortcut Settings. b Press Edit Shortcut Name. c To edit the name, hold down to delete the current name, and then enter a new name using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK. Deleting Shortcuts 1 You can delete a Shortcut.
2 Loading paper Loading paper and other print media CAUTION DO NOT carry the machine by holding the scanner cover, the Jam Clear Cover, the manual feed slot cover, or the control panel. Doing this may cause the machine to slip out of your hands. Carry the machine by sliding your hands into the handhold indentations located on each side of the machine. For detailed information, see Product Safety Guide. NOTE For tray #2 (lower tray), see Loading paper in paper tray #2 on page 29.
Chapter 2 When using Letter, A4, or smaller size paper NOTE If the paper support flap (1) is open, close it, and then close the paper support (2). If you are using Letter or A4, you do not have to extend the tray. If tray #2 is extended, then extend tray #1 and pull up the stopper. If you are using 5.8 8.3 in. (148 210 mm) or smaller size paper, make sure the paper tray is not extended.
Loading paper e Gently press and slide the paper length guide (1) to fit the paper size. Make sure that the triangular mark (2) on the paper length guide (1) lines up with the mark for the paper size you are using. 3 g To load paper in the tray, do one of the following: When using Letter, A4 or Executive size paper 2 1 Close the output paper tray cover. 2 Gently put the paper into the paper tray printing surface face down. Check that the paper is flat in the tray.
Chapter 2 When using Ledger, Legal, Folio or A3 size paper 1 NOTE Be careful not to push the paper in too far; it may lift at the back of the tray and cause feed problems. Gently put the paper into the paper tray printing surface face down and top edge first. Check that the paper is flat in the tray. Portrait orientation i 2 Check that the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams. 1 2 Close the output paper tray cover.
Loading paper k While holding the paper tray in place, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). NOTE Before you shorten Tray #1, take the paper out of the tray. Then shorten the tray by pressing the universal guide release button (1). Adjust the paper length guide (2) to fit the paper size you are going to use. Then put the paper in the tray.
Chapter 2 Loading smaller paper (Photo, Photo L, Photo 2L or envelopes) b Do one of the following: If you load Photo L (3.5 5 in.)/(89 127 mm) in the paper tray, lift up the Photo L stopper (1). 2 Portrait orientation (5.8 8.3 in. (148 210 mm) or smaller size paper) 1 If you load Photo (4 6 in.)/(10 15 cm) or Photo 2L (5 7 in.)/(13 18 cm) in the paper tray, open the output paper tray cover.
Loading paper c Gently press the paper side guides to fit the paper size. About envelopes 2 Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2). Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes. IMPORTANT d Put Photo, Photo L, or Photo 2L paper in the paper tray printing surface face down. DO NOT use the following types of envelopes, as they will not feed correctly: • That are of a baggy construction.
Chapter 2 Loading envelopes a Before loading, press the corners and sides of the envelopes to make them as flat as possible. IMPORTANT If envelopes are “double-feeding,” put one envelope in the paper tray at a time. 2 c Put envelopes in tray #1 with the printing surface face down. If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the illustration. Gently adjust the paper side guides (1) to fit the size of the envelopes.
Loading paper If you have problems printing on envelopes with the flap on the short edge, try the following: a b Open the envelope flap. Put the envelope into tray #1 with the printing surface face down and the flap positioned as shown in the illustration. 2 Loading paper in paper tray #2 NOTE You can only use plain paper sizes Letter or A4 (in Landscape position) and Ledger, Legal or A3 (in Portrait position) in tray #2. a c 2 Pull the paper tray completely out of the machine.
Chapter 2 b d Adjust the tray length, if needed: When using Ledger, Legal, or A3 size paper Press the universal guide release button (1) as you slide out the front of the paper tray. You can check if the length of the tray is adjusted correctly by opening the paper tray cover. Gently press and slide the paper side guides (1) to fit the paper size. If you are loading Letter or A4 size paper, put it in landscape position and lift up the A4/LTR stopper (2).
Loading paper f g Gently put the paper into the paper tray printing surface face down. Gently adjust the paper side guides so they touch the sides of the paper stack. When using Letter or A4 size paper Landscape orientation 2 2 When using Ledger, Legal or A3 size paper Portrait orientation 2 NOTE Be careful not to push the paper in too far; it may lift at the back of the tray and cause feed problems. h Check that the paper is flat in the tray and below the maximum paper mark (1).
Chapter 2 i Close the paper tray cover. If you are using Letter or A4 size paper, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 j Slowly push the paper tray back into the machine. 1 l k Extending tray #1 over tray #2 Pull tray #1 out of the machine. Press the universal guide release button (1) as you slide out the front of the paper tray. Do one of the following: If you are using Ledger, Legal or A3 size paper, go to step l.
Loading paper m Open the output paper tray cover and lift the A4/LTR stopper (1). NOTE If you are finished using Ledger, Legal or A3 size paper and want to use Letter or A4 size paper, take the paper out of the tray. Shorten the tray by pressing the universal guide release button (1). Adjust the paper side guides (2) to fit Letter or A4 you are going to use. Lift up the A4/LTR stopper (3). Then put the paper into the tray.
Chapter 2 Loading paper in the manual feed slot b 2 Slide the manual feed slot paper guides to match the width of the paper you are going to use. You can load special print media into this slot one sheet at a time. Use the manual feed slot to print or copy on Ledger, A3, Legal, Folio, Letter, A4, Executive, A5, A6, envelopes, Photo (4 6 in.)/(10 15 cm), Photo L (3.5 5 in.)/(89 127 mm), Photo 2L (5 7 in.)/(13 18 cm) and Index Card (5 8 in.)/(127 203 mm).
Loading paper c Load only one sheet of paper in the manual feed slot with the side to be printed on face up. IMPORTANT When using Ledger, A3, Legal, Folio, A5, A6, envelopes, Photo, Photo L, Photo 2L or Index Card Portrait orientation 2 • DO NOT put more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a paper jam.
Chapter 2 NOTE • DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold. • Place the paper in the center of the manual feed slot between the paper guides. If the paper is not centered, pull it out and insert it again at the center position. e Using both hands, put one sheet of paper in the manual feed slot until the front edge touches the paper feed roller. Let go of the paper when you hear the machine pull it in a short distance.
Loading paper Unprintable area 2 The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on. For more information, see Software and Network User’s Guide: Print without a Border (Windows®) or Print without a Border (Macintosh).
Chapter 2 Paper settings 2 NOTE • You can use only plain paper in Tray #2. Paper Size and Type To get the best print quality, set the machine for the type of paper you are using. You can use the following sizes of paper for printing copies: Letter, Legal, Ledger, A4, A5, A3, Executive and Photo (4" 6")/(10 15 cm). You can use the following sizes for printing faxes: Ledger, Letter, Legal, A3 or A4.
Loading paper Tray use in Fax mode You can change the default tray the machine will use for printing received faxes. Auto Tray Select will allow your machine to take paper from Tray #1 first, or from Tray #2 if: Tray #2 is set to a different paper size that is more suitable for the received faxes. Both trays are using the same size paper and Tray #1 is not set to use plain paper. a Press b c Press All Settings. d e f g h i . Swipe up or down, or press a or b to display General Setup.
Chapter 2 Recommended print media To get the best print quality, we suggest using the Brother paper in the table. We recommend using 3M Transparency Film when you print on transparencies. Brother paper Paper Type Item Premium Plus Glossy Photo Ledger BP71GLGR Letter BP71GLTR 4" 6" BP71GP20 Plain Inkjet Ledger BP60PLGR (USA only) 2 Handling and using print media 2 Store paper in its original packaging and keep it sealed.
Loading paper Choosing the right print media 2 Paper type and size for each operation Paper Type Cut-Sheet Cards Envelopes Paper Size 2 2 Usage Fax Copy Photo Printer Capture Ledger 11 17 in. (279.4 431.8 mm) Yes Yes Yes Yes Letter 8 1/2 11 in. (215.9 279.4 mm) Yes Yes Yes Yes A3 11.7 16.5 in. (297 420 mm) Yes Yes Yes Yes A4 8.3 11.7 in. (210 297 mm) Yes Yes Yes Yes Legal 8 1/2 14 in. (215.9 355.6 mm) Yes Yes – Yes Folio 8 1/2 13 in. (215.
Chapter 2 Paper orientation and capacity of the paper trays Paper Tray #1 Paper size Paper types No.
Loading paper Paper orientation using User Defined as the Paper Size in the printer driver Paper Tray #1 User Defined Size Paper Orientation When both of the following conditions are satisfied: Landscape 2 2 Width: 5.83 in. – 8.5 in. (148.0 mm – 215.9 mm) Height: 8.51 in. – 11.7 in. (216.0 mm – 297.0 mm) When any of the following conditions is satisfied: Portrait Width: less than 5.83 in. (148.0 mm) Width: greater than 8.5 in. (215.9 mm) Height: less than 8.51 in. (216.
Chapter 2 Paper weight and thickness Paper Type 2 Weight Thickness Plain Paper 17 to 32 lb (64 to 120 g/m2) 3 to 6 mil (0.08 to 0.15 mm) (Tray #2) 17 to 28 lb (64 to 105 g/m2) 3 to 6 mil (0.08 to 0.15 mm) Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 3 to 10 mil (0.08 to 0.25 mm) Glossy Paper 1 Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) Photo (4" 6")/ (10 15 cm) 1 Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.
3 Loading documents How to load documents a 3 3 Unfold the ADF Document Support (1) and the ADF Document Output Support Flap (2). 1 You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. 3 2 NOTE 2-sided documents can be faxed, copied, or scanned up to Ledger or A3 size using the ADF. Using the ADF 3 The ADF can hold up to 35 pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table.
Chapter 3 d Place your document, face up, short edge first in the ADF until the Touchscreen shows ADF Ready. and you feel it touch the feed rollers. When using ADF High Speed Mode in Copy and Scan mode Make sure your document size is Letter, A4 or Executive. Place your document, face up, long edge first in the ADF until Touchscreen shows ADF Ready. and you feel it touch the feed rollers. Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.
Loading documents b Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. Unscannable area 3 The scannable area depends on the settings in the application you are using. The figures show the unscannable areas. 1 3 1 2 4 3 Usage 1 document cover Fax Document Size Top (1) Left (2) Bottom (3) Right (4) Ledger 0.12 in. (3 mm) 0.15 in. (3.7 mm) Letter 0.16 in. (4 mm) Legal Copy Scan 1 c A3 0.18 in. (4.5 mm) A4 0.
4 Sending a fax How to send a fax b Do one of the following to load your document: Place the document face up in the ADF. (See Using the ADF on page 45.) Load your document face down on the scanner glass. (See Using the scanner glass on page 46.) NOTE • To send color faxes with multiple pages, use the ADF. • If you send a black & white fax from the ADF when the memory is full, it will be sent in real time. • You can use the scanner glass to fax pages of a book one at a time.
Sending a fax c You can change the following fax-sending settings. Press Options. Swipe up or down, or press a or b to scroll through the fax settings. When the setting you want is displayed, press it and choose your new option. When you are finished changing the options, press OK. d Enter the fax number. Using the dial pad Using (Address Book) Address Book Using (Call History) (Basic User’s Guide) Outgoing Call For details about changing the following fax-sending settings, see pages 50 to 52.
Chapter 4 f When the Touchscreen asks you Next page?, do one of the following: f Swipe up or down or press a or b to display Letter, Legal, Ledger, A4 or A3, and then press the option you want to set. g h i Press OK. To send a single page, press No. The machine starts sending the document. To send more than one page, press Yes and go to step g. g Place the next page on the scanner glass. Press OK. The machine starts scanning the page. (Repeat steps f and g for each additional page.
Sending a fax g h i i Press OK. Enter the fax number. Press Fax Start. Canceling a fax in process 4 Press Fax Start. The machine starts scanning the document and the outgoing fax appears on the Touchscreen. When the fax is displayed, press the Touchscreen to perform the following operations. If you want to cancel a fax while the machine Description is scanning, dialing or sending, press Enlarge the fax. . How to preview an outgoing fax or Scroll vertically. or Scroll horizontally.
Chapter 4 Transmission Verification Report 4 You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of the transmission, duration of the transmission, number of pages sent, and whether or not the transmission was successful. d e f g h There are several settings available for the Transmission Verification Report: On: Prints a report after every fax you send.
5 Receiving a fax 5 Receive Modes 5 Choose the correct Receive Mode 5 The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.
Chapter 5 To set the Receive Mode, follow the instructions: a Press b c d e f g h Press All Settings. . Swipe up or down, or press a or b to display Fax. Press Fax. Swipe up or down, or press a or b to display Setup Receive. Press Setup Receive. Swipe up or down, or press a or b to display Receive Mode. Press Receive Mode. NOTE If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring on page 66.
Receiving a fax Using Receive Modes 5 5 Fax Only mode will automatically answer every call as a fax call. Fax/Tel Fax/Tel mode helps you manage incoming calls by recognizing whether they are fax or voice calls and handling them in one of the following ways: Faxes will be automatically received. Voice calls will start the F/T Ring to tell you to pick up the line. The F/T Ring is a fast pseudo/double-ring made by your machine.
Chapter 5 Receive Mode settings Ring Delay 5 5 Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine, keep the ring delay setting of 4 rings. (See Using external and extension telephones on page 71 and Easy Receive on page 57.) F/T Ring Time (Fax/Tel mode only) 5 When somebody calls your machine, you and your caller will hear the normal telephone ring.
Receiving a fax f g NOTE Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time. Easy Receive If Easy Receive is On: 5 h i j Press Setup Receive. Swipe up or down, or press a or b to display Easy Receive. Press Easy Receive. Press On (or Off). Press . 5 The machine can receive a fax automatically, even if you answer the call.
Chapter 5 Fax Preview (Black & White only) How to preview a received fax Using Fax Preview 5 5 When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax:01 [View]) a You can view received faxes on the Touchscreen by pressing then • The fax list includes the old faxes and the new fax. The new fax is indicated by a blue mark next to the fax. (Received Faxes).
Receiving a fax Press the Touchscreen or Touchpanel to perform the following operations. Description Enlarge the fax. Reduce the fax. or Scroll vertically. or Scroll horizontally. How to print a fax a Press (Fax). b Press (Received Faxes). c d Press the fax you want to view. Delete the fax. If the fax is a single page, it will start printing. Go to step f. Press Yes to confirm. e Go to the next page. Press Print Displayed Only to print the displayed page. Go to step g. Print the fax.
Chapter 5 How to print all faxes in the list a Press (Fax). b Press (Received Faxes). c d Press Print/Delete. 5 Do one of the following: To print all new faxes, press Print All(New Faxes). Turning off Fax Preview a Press b c d e Press Fax Preview. To print all old faxes, press Print All(Old Faxes). e Press a Press (Fax). b Press (Received Faxes). c d Press Print/Delete. Do one of the following: To delete all new faxes, press Delete All(New Faxes).
6 Using PC-FAX PC-FAX Sending d 6 NOTE NOTE If you check the Dial Restriction check box, a confirmation dialog box will appear for you to re-enter the fax number. This feature helps to prevent transmissions to the wrong destination. The PC-FAX software can only send Black & White fax documents. 6 Click the Address Book button, and then choose a member or group from the Address Book. Please install MFL-Pro Suite software, connect your machine and PC before using PC-FAX sending.
Chapter 6 PC-FAX Receiving (Windows®) If you turn on the PC-FAX Receive feature, your machine will store received faxes in the memory and send them to your PC. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory. 6 e Swipe up or down, or press a or b to display Setup Receive. f g Press Setup Receive.
Using PC-FAX NOTE • PC-FAX Receive is not supported by Mac OS. • Before you can set up PC-FAX Receive, you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. For more information, see Software and Network User’s Guide: Receive Faxes Using Brother’s PC-FAX Receive Software (Windows®). • If you get an error message and the machine cannot print the faxes in the memory, you can use this setting to transfer your faxes to your PC.
7 Telephone services and external devices Telephone services 7 Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.
Telephone services and external devices Distinctive Ring 7 Do you have Voice Mail? If you have Voice Mail on the telephone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems.
Chapter 7 f g h NOTE Ring Pattern #1 is often called Short-Short and is the most commonly used. If the ring pattern you received is not on this chart, call your telephone company and ask for one that is shown. If you program the machine correctly, it will recognize the registered ring pattern of the “fax number” within two ring patterns and then answer with fax tones. When the “voice number” is called, the machine will not answer. i j Press Ring Pattern. k Press . Distinctive Ring is now set to On.
Telephone services and external devices If you have questions about how to connect your machine to the VoIP system, call your VoIP provider. NOTE If you turn off Distinctive Ring, the machine will stay in Manual mode. You will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 53.) Voice over Internet Protocol (VoIP) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line.
Chapter 7 Connecting an external TAD (telephone answering device) • If You Do Not Subscribe to the Distinctive Ring Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See the illustration.) 7 You may choose to connect an external answering device.
Telephone services and external devices Connections 7 The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). a b c Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position. Plug the telephone line cord from the telephone wall jack into the jack labeled LINE. Remove the protective cap (1) from the jack labeled EXT.
Chapter 7 Multi-line connections (PBX) We suggest you ask the company who installed your PBX to connect your machine. If you have a multi-line system, we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator, we recommend that you set the Receive Mode to Manual.
Telephone services and external devices Using external and extension telephones 7 Using extension telephones If you let the machine answer first, you will have to go to the machine so you can press Pickup to send the call to the cordless handset. If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code # 5 1. (See F/T Ring Time (Fax/Tel mode only) on page 56.
Chapter 7 Changing the remote codes 7 NOTE The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes. • If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as # # # and 9 9 9). a Press b c • Remote Codes might not work with some telephone systems. Press All Settings. d e f g h i .
8 Dialing and storing numbers How to dial Manual dialing a b 8 8 Load your document. Dialing from the Address Book a Load your document. b Press (Fax). c Press (Address Book). d Do one of the following: 8 Do one of the following: When Fax Preview is set to Off, press (Fax). When Fax Preview is set to On, press Swipe up or down, or press a or b to display the number you want to dial. (Fax) and then Press , and then enter the first letter of the name and press OK.
Chapter 8 Fax Redial 8 If you are sending a fax automatically and the line is busy, the machine will redial once after five minutes. Redial only works if you dialed from the machine. a b Load your document. Do one of the following: When Fax Preview is set to Off, press (Fax). When Fax Preview is set to On, press (Fax) and then (Sending Faxes). c d Storing numbers You can set up your machine to do the following types of easy dialing: Address Book and Groups for broadcasting faxes.
Dialing and storing numbers h Enter the first fax or telephone number using the keyboard on the Touchscreen (up to 20 digits). Press OK. Changing or deleting Address Book names or numbers If you downloaded Internet Fax: You can change or delete an Address Book name or number that has already been stored. If you want to store an E-mail address to use with Internet Fax or Scan to E-mail a Press (Fax). server, press b Press (Address Book). c d Press Edit.
Chapter 8 g Do one of the following: If you want to change the name, press Name. Enter the new name (up to 16 characters) using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 190.) Press OK. If you want to change the first fax or telephone number, press Address 1. Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK. If you want to change the second fax or telephone number, press Address 2.
9 Making copies How to copy 9 The following steps show the basic copy operation. a Copy preset settings Do one of the following to load your document: The following preset settings are available. Best Quality Normal (See Using the ADF on page 45.) 2-sided(1i2) Place the document face down on the scanner glass. 2-sided(2i2) ADF High Speed (See Using the scanner glass on page 46.
Chapter 9 d e Enter the number of copies you want. Do one of the following: If you want to change more settings, go to step f. If you do not want to change more settings, go to step i. f g h Press Options. Swipe up or down, or press a or b to display the available settings, and then press the setting you want to change. Swipe up or down, or press a or b to display the available options, and then press your new option. Repeat steps g and h for each setting you want to change.
Making copies Paper Type 9 If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality. a Load your document. b Press c d e Enter the number of copies you want. f g Swipe up or down, or press a or b to display Paper Type. Press Paper Type. If you do not want to change additional settings, press OK. i Press Black Start or Color Start. 9 b Press c d e Enter the number of copies you want.
Chapter 9 ADF High Speed Mode copying 9 When copying multi-page Letter, A4, or Executive size documents, you can print multiple copies faster by placing the documents face up, long edge first in the ADF. (See Using the ADF on page 45.) a Place your document face up, long side edge first in the ADF. b Press c d Press the Options. (Copy). Swipe up or down, or press a or b to display ADF High Speed Mode. e f g Press ADF High Speed Mode. h If you do not want to change more settings, press OK.
10 PhotoCapture Center™: Printing photos from a memory card or USB Flash drive 10 PhotoCapture Center™ operations (PHOTO mode) 10 Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash drive. (See Print Images on page 84.) You can scan documents and save them directly to a memory card or USB Flash drive. (See How to scan to a memory card or USB Flash drive on page 85.
Chapter 10 Getting started a b 10 Open the media slot cover. Firmly put a memory card or USB Flash drive into the correct slot. 1 2 1 USB Flash drive IMPORTANT The USB direct interface supports only a USB Flash drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.
PhotoCapture Center™: Printing photos from a memory card or USB Flash drive IMPORTANT • DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage to the machine. • DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.
Chapter 10 Print Images View Photos k 10 If you want to change the print settings, press Print Settings. (See Advanced User’s Guide: PhotoCapture Center™ print settings.) 10 You can preview your photos on the Touchscreen before you print them. If your photos are large files there may be a delay before each photo is displayed. a b Open the media slot cover. c d Press Photo. e Press View Photos. Press OK. f Do one of the following: Put the memory card or USB Flash drive in the correct slot.
PhotoCapture Center™: Printing photos from a memory card or USB Flash drive PhotoCapture Center™ print settings 10 You can change the print settings for the next printing. These settings are temporary, and the machine returns to its default settings 1 minute after printing. NOTE You can save the print settings you use most often by setting them as the default. (See Advanced User’s Guide: Setting your changes as the new default.
Chapter 10 f Do one of the following: If you loaded a 2-sided document in the ADF, swipe up or down, or press a or b to display 2-sided Scan. Press 2-sided Scan. Go to step g. If you want to scan a single-sided document, go to step h. g Do one of the following: If your document is flipped on the long edge, press 2-sided Scan: Long Edge. Long edge Portrait Landscape h Do one of the following: To scan in ADF High Speed Mode, swipe up or down, or press a or b to display ADF High Speed Mode.
PhotoCapture Center™: Printing photos from a memory card or USB Flash drive To scan a long document, swipe up and down, or press a or b to display Scan Long Paper. Press Scan Long Paper and choose On (or Off). This function works when the document is placed in the ADF. If the document is placed on the scanner glass, the scan size will be the one you set in Scan Size even when you set Scan Long Paper to On. If you want to change the file name, swipe up or down, or press a or b to display File Name.
11 How to print from a computer Printing a document 11 The machine can receive and print data from your computer. To print from a computer, you must install the printer driver. For more information, see Software and Network User’s Guide: Print. a Install the Brother printer driver from the CD-ROM or Brother website. (See Quick Setup Guide.) b From your application, choose the Print command.
12 How to scan to a computer 12 Before scanning 12 To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.) Configure the machine with a TCP/IP address if network scanning does not work. For more information, see Software and Network User’s Guide: Configure Network Scanning for Windows®.
Chapter 12 Scanning a document as a PDF file using ControlCenter4 (Windows®) 12 For more information, see Software and Network User’s Guide: Scan Using ControlCenter4 Advanced Mode (Windows®). NOTE The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer.
How to scan to a computer e Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 12 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.
Chapter 12 g Click File. h Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
How to scan to a computer How to change the machine’s SCAN mode settings for PDF scanning 12 You can change your machine’s Scan mode settings using ControlCenter4. (Windows®) a (Windows® XP, Windows Vista® and Windows® 7) Open ControlCenter4 by clicking (Start)/All Programs/Brother/MFC-XXXX (where XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
Chapter 12 e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button. 4 You can choose a scanning resolution from the Resolution drop-down list. 5 You can choose the document size from the Document Size drop-down list. f Click OK.
How to scan to a computer e Press OK. When the machine is connected to a network, press the PC Name. Do one of the following: If you want to use the default settings, go to step j. If you want to change the default settings, go to step f. f g Press Options. Press Set with Touch Panel. Press On. h Choose the settings for 2-sided Scan, ADF High Speed Mode, Scan Type, Resolution, File Type, Scan Size, Skip Blank Page and Remove Background Color as needed. i j Press OK. Press Start.
Chapter 12 ADF High Speed Mode scanning 12 When scanning multi-page Letter, A4, or Executive size documents, you can scan faster by placing them face up, long edge first in the ADF. (See How to load documents on page 45.) a Place your document face up, long side edge first in the ADF. If you want to scan to a memory card or USB Flash drive, open the media slot cover and put the memory card or USB Flash drive in the correct slot.
13 How to print and scan with NFC (Near Field Communication) Printing with NFC (Near Field Communication) If your Android™ device supports the NFC function, you can print data (photos, PDF files, text files, web pages and E-mail messages) from the device by touching it to the NFC logo on the lower left of the control panel. You must download and install Brother iPrint&Scan to your Android™ device to use this function.
A Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message. The Touchscreen will show which ink cartridge is low or needs replacing. Be sure to follow the Touchscreen prompts to replace the ink cartridges in the correct order.
Routine maintenance b Press the lock release lever as shown to release the cartridge color indicated on the Touchscreen. Remove the cartridge from the machine. d Turn the green release lever on the orange protective packing (1) counterclockwise until it releases the vacuum seal. Then remove the orange protective packing as shown. 2 1 2 1 c Open the new ink cartridge bag for the color indicated on the Touchscreen, and then take out the ink cartridge.
e f Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Gently push the back of the ink cartridge marked PUSH until it latches, and then close the ink cartridge cover. NOTE • If you replaced an ink cartridge, for example Black, the Touchscreen may ask you to verify that it was a brand new one (for example, Did you change Black). For each new cartridge you installed, press Yes to reset the ink dot counter for that color.
Routine maintenance Cleaning and checking the machine Cleaning the scanner c A In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner. A 1 a Unplug the machine from the AC power outlet. b Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. 2 1 d 3 Close the document cover and open the ADF cover.
e Close the ADF cover. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. NOTE In addition to cleaning the scanner glass and glass strip with a non-flammable glass cleaner, run your fingertip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times.
Routine maintenance Checking the print quality If faded or streaked colors and text appear on your printouts, some of the print head nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a Press A g The Touchscreen asks you if the print quality is OK for black and then the three colors. Press Yes or No. h The Touchscreen asks you if you want to start cleaning. Press OK. The machine starts cleaning the print head.
NOTE When a print head nozzle is clogged, the printed sample looks like this. b c d Press Test Print. e For the “A” pattern, swipe up or down, or press a or b to display the number of the test print that has the least visible vertical stripes (1-9), and then press it. Press OK. Repeat this step for the B, C and D patterns. In the example number 6 is the best choice for A, B, C and D. Press Alignment. Press OK. The machine starts printing the Alignment Check Sheet.
Routine maintenance Setting the date and time m If you chose 12h Clock in step k, enter the time (in 12-hour format) using the keyboard on the Touchscreen, and then press AM or PM. A The Touchscreen displays the date and time. If it is not current, re-enter it here. You can add the date and time to each fax you send by setting your Station ID. a Press b c Press All Settings. Press OK. If you chose 24h Clock in step k, enter the time (in 24-hour format) using the keyboard on the Touchscreen. .
B Troubleshooting B If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem B First, check the following. The machine's power cord is connected correctly and the machine's power switch is turned on.
Troubleshooting Copying problems: Copying Difficulties on page 136 Scanning problems: Scanning Difficulties on page 136 PhotoCapture Center™ Difficulties on page 137 Software and Network problems: Software Difficulties on page 137 Network Difficulties on page 137 Data Entry Difficulties on page 138 B 107
Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance by yourself.
Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it. Take out the new ink cartridge and re-install it slowly and firmly until it latches. (See Replacing the ink cartridges on page 98.) An ink cartridge is not installed correctly. If you are not using Genuine Brother Innobella™ ink, the machine may not detect the ink cartridge. Use a new Genuine Brother Innobella™ Ink Cartridge.
Error Message Cause Action Disconnected The other person or other person's fax machine stopped the call. Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic(for VoIP). (See Telephone line interference / VoIP on page 139.) Document Jam/too Long The document was not inserted or fed correctly, or the document scanned from the ADF was too long. (See Using the ADF on page 45.) (See Document jam on page 119.
Troubleshooting Error Message Cause Action Ink Absorber Full The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty.
Error Message Cause Action Ink Low One or more of the ink cartridges are near the end of their life. If one of the color ink cartridges is near the end of its life and someone is sending you a color fax, your machine’s “handshake” will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. Order a new ink cartridge. You can continue printing until the Touchscreen shows Cannot Print.
Troubleshooting Error Message Cause Action No Paper Fed The machine is out of paper or paper is not correctly loaded in the paper tray. Do one of the following: No Paper Fed #1 No Paper Fed #2 Refill the paper in the paper tray, and then press OK on the Touchscreen. Remove and reload the paper, then press OK on the Touchscreen. (See Loading paper and other print media on page 21.) The paper tray was not fully inserted.
Error Message Cause Action Out of Memory The machine's memory is full. If a fax-sending or copy operation is in process: Press or Quit or Close and wait until the other operations that are in process finish, and then try again. Press Send Now to send the pages scanned so far. Press Partial Print to copy the pages scanned so far. Clear the data in the memory. To gain extra memory, you can turn off Memory Receive. (See Advanced User’s Guide: Turning off Memory Receive operations.
Troubleshooting Error Message Cause Action Paper Jam [Front,Rear] The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam on page 121. Make sure the paper guides are set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. Make sure paper is not still jammed in the machine.
Error Message Cause Action Touchscreen The Touchscreen was pressed Initialization Failed before the power on initialization was completed. Make sure that nothing is touching or resting on the Touchscreen. Debris may be stuck between the lower part of the Touchscreen and its frame. Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris. The machine has a mechanical problem.
Troubleshooting Error Message Cause Action Wrong Paper The paper size setting does not match the size of paper in the tray. 1 Wrong Paper #1 Wrong Paper #2 The paper orientation is not proper for the paper size. You did not set the paper guides in the tray to the indicators for the paper size you are using. Check that the paper size you choose matches the size of paper in the tray. (See Paper Size and Type on page 38.
Error animation B Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c to see the next step and d to go back a step. Transferring your faxes or Fax Journal report g h Press Fax Transfer. Do one of the following: If the Touchscreen shows No Data, there are no faxes left in the machine's memory. Press Close, and then press Enter the fax number to which faxes will be forwarded.
Troubleshooting d Document jam Do one of the following: To transfer all faxes to your PC, press Yes. If Fax Preview is set to Off, you will be asked if you want to also turn on the backup print option. Documents can jam in the ADF unit if they are not inserted or fed correctly, or if they are too long. Follow the steps to clear a document jam. To exit and leave the faxes in the memory, press No. e Press Document is jammed in the top of the ADF unit .
Document is jammed inside the ADF unit a Take any paper that is not jammed out of the ADF. b c Lift the document cover. B Removing small documents jammed in the ADF a b Pull the jammed document out to the left. Lift the document cover. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 1 1 1 document cover d Close the document cover. e Press . 1 120 document cover c Close the document cover. d Press .
Troubleshooting Printer jam or paper jam B c Pull out the jammed paper (1). Locate and remove the jammed paper by following these steps. a Unplug the machine from the AC power outlet. b Pull the paper tray #1 (1) and then tray #2 (2) completely out of the machine. 1 d Lift the green Jam Clear Flap, and remove the jammed paper. e Make sure you look carefully inside the machine above and below the green Jam Clear Flap for any pieces of paper.
f Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. h Move the print head (if necessary) to take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine (1) and (2). 2 1 1 IMPORTANT g Slowly pull the jammed paper (1) out of the machine. 1 • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
Troubleshooting i Make sure you look carefully inside (1) for any pieces of paper. k Open the inside cover (1). 1 1 l Make sure you look carefully inside for any jammed paper. If there is any jammed paper, slowly pull it out of the machine. Do one of the following: If the Touchscreen shows Paper Jam [Front], go to step n. If the Touchscreen shows Paper Jam [Front,Rear], go to step j. j Open the Jam Clear Cover at the back of the machine.
m Close the inside cover and Jam Clear Cover. Make sure the covers are closed completely. o Gently close the scanner cover using the finger holds on each side. CAUTION n Put the paper tray firmly back in the machine. Be careful not to pinch your fingers when you close the scanner cover. Always use the finger holds provided on each side of the scanner cover when opening and closing it. NOTE Make sure you pull out the paper support until it clicks. p Re-connect the power cord.
Troubleshooting Additional paper jam clear operations a B c Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. Move the print head (if necessary) to take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine (2) and (3). 1 Gently close the scanner cover using the finger holds on each side. 3 2 CAUTION Be careful not to pinch your fingers when you close the scanner cover.
e Put only one sheet of Letter or A4 size thick paper, such as glossy paper, in Landscape position in the manual feed slot. Push the paper into the manual feed slot. NOTE • We recommend you use glossy paper. • If you don't push the paper deep into the manual feed slot, the machine will not feed it when you re-connect the power cord. f Re-connect the power cord. The paper you placed in the manual feed slot will be fed through the machine and ejected.
Troubleshooting If you are having difficulty with your machine B NOTE • For technical help, you must call the country where you bought the machine. Calls must be made from within that country. • If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
Printing Difficulties (continued) Difficulty Suggestions No printout. One or more ink cartridges have reached the end of their life. (See Replacing the ink cartridges on page 98.) (continued) If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: (Windows® XP and Windows Server® 2003) Click Start/Printers and Faxes.
Troubleshooting Print Quality Difficulties Difficulty Suggestions Poor print quality. Check the print quality. (See Checking the print quality on page 103.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. (See Paper Size and Type on page 38.) For more information, see Software and Network User’s Guide: Change the Media Type (Windows®) or Change the Media Type (Macintosh).
Print Quality Difficulties (continued) Difficulty Suggestions The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 102.) Make sure you are using Genuine Brother Innobella™ Ink. To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time. We recommend using to power down the machine.
Troubleshooting Print Quality Difficulties (continued) Difficulty Suggestions The printouts are wrinkled. (Windows®) In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing. (Macintosh) In the printer driver, choose Print Settings, click Advanced, choose Other Print Options, and uncheck Bi-Directional Printing. Make sure you are using Genuine Brother Innobella™ Ink. Paper Handling Difficulties Difficulties Suggestions The machine does not feed paper.
Paper Handling Difficulties (continued) Difficulties Suggestions The paper jams when you use 2-sided copy or 2-sided print. Use one of the jam prevention settings, 2-sided 1 or 2-sided 2. For copying (See Advanced User’s Guide: 2-sided copying.
Troubleshooting Telephone Line or Connections (continued) Difficulty Suggestions The machine does not answer when called. Make sure the machine is in the correct Receive Mode for your setup. (See Choose the correct Receive Mode on page 53.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check that the telephone line cord is plugged into the telephone wall jack and the LINE jack inside the machine.
Receiving Faxes (continued) Difficulty Suggestions Cannot receive a fax. Another device or service at your location may be answering the call before your Brother machine answers. To test this, lower the Ring Delay setting: (continued) If the Receive Mode is set to Fax Only or Fax/Tel, reduce the Ring Delay to 1 ring. (See Ring Delay on page 56.) If the Receive Mode is set to External TAD, reduce the number of rings programmed on your answering machine to 2.
Troubleshooting Sending Faxes Difficulty Suggestions Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack inside the machine. Print the Transmission Verification Report and check for an error. (See Advanced User’s Guide: Reports.) Call your administrator to check your Secure Function Lock Settings. Ask the other party to check that the receiving machine has paper. Poor fax send quality.
Handling Incoming Calls (continued) Difficulty Suggestions Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail, an answering machine, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes.
Troubleshooting PhotoCapture Center™ Difficulties Difficulty Suggestions Removable Disk does not work correctly. 1 Take out the memory card or USB Flash drive and put it back in again. 2 If you have tried “Eject” from within Windows®, take out the memory card or USB Flash drive before you continue. 3 If an error message appears when you try to eject the memory card or USB Flash drive, it means the card is being accessed. Wait a while, and then try again.
Network Difficulties (continued) Difficulty Suggestions The network PC-Fax Receive feature does not work. (Windows®) It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926. In Protocol: UDP is selected.
Troubleshooting Dial Tone B g Setting the dial tone to Detection will shorten the dial detect pause. a b c d e Press Press All Settings. Swipe up or down, or press a or b to display Initial Setup. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP). Press Initial Setup. Swipe up or down, or press a or b to display Dial Tone. Press Dial Tone. h Press Normal sets the modem speed at 14,400 bps.
Machine Information Checking the serial number B The following reset functions are available: B Press b c Press All Settings. . Press Machine Info. f Press 2 Network You can reset the print server back to its factory settings, such as the password and IP address information. 3 Address Book & Fax Address Book & Fax resets the following settings: Address Book . (Address Book and Setup Groups) You can see the machine’s firmware version on the Touchscreen. a Press b c Press All Settings. .
Troubleshooting NOTE Unplug the interface cable before you choose Network or All Settings. How to reset the machine a Press b c Press All Settings. d e f g h i B . Swipe up or down, or press a or b to display Initial Setup. Press Initial Setup. Swipe up or down, or press a or b to display Reset. Press Reset. Press the type of reset you want to do (Machine Reset, Network, Address Book & Fax, or All Settings). Press Yes to confirm. Press Yes for 2 seconds to reboot the machine.
C Settings and features tables Using the Settings Tables Your machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you want to set as they are displayed on the screen. We have created step-by-step Settings Tables and Features Tables so you can see at-a-glance all the available choices for each setting and feature. You can use these tables to quickly set up your preferred settings in the machine.
Settings and features tables Settings tables C C The Settings tables will help you understand the settings selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. (Settings) Level1 (Date & Time) C Level2 Level3 Options Descriptions Page Date — — See . Time — — Clock Type — 12h Clock* Puts the date and time on the screen and in the headings of the faxes you send.
Level1 Level2 Level3 Options Descriptions Page Paper Type — Plain Paper* Sets the type of paper in the paper tray #1. 38 Inkjet Paper (Tray #1) Brother BP71 Other Glossy Transparency Paper Size — Letter* Legal Sets the size of paper in the paper tray #1. Ledger A4 A5 A3 EXE 4"x6" Paper Size — Letter* Legal (Tray #2) Sets the size of paper in the paper tray #2. 38 Configures the detailed settings. — Ledger A4 A3 All Settings — — See Software and Network User’s Guide.
Settings and features tables All Settings C C Level1 Level2 Level3 Options Descriptions Page General Setup Ink Test Print Print Quality Lets you check the print quality or alignment. 103 Lets you clean the print head. 102 Alignment Cleaning Black Color 104 All Tray Setting Ink Volume — Lets you check the available ink volume. See Tray #1 Paper Type (Options) Sets the type of paper in the paper tray #1. 38 .
Level1 Level2 Level3 Options Descriptions Page General Setup Tray Setting Tray Use: Fax Tray #1 39 (Continued) (Continued) Choose the tray that will be used for faxing. Adjusts the ring volume. See Tray #2 Auto Tray Select* Volume Ring Off Low Med* High Beep Off Low* Med Adjusts the volume of the sounds when you press the Touchscreen or Touchpanel. High Speaker Off Low Adjusts the speaker volume.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page General Setup Sleep Mode — 1Min You can choose how long the machine must be idle before it goes into Sleep mode. See (Continued) 2Mins 3Mins . 5Mins* 10Mins 30Mins 60Mins Function Lock Shortcut Settings Shortcut Name Set Password — You can restrict selected machine operations for up to 10 restricted users and for all other non-authorized Public users.
Level1 Level2 Level3 Options Descriptions Page Fax Setup Receive Receive Mode Fax Only* Choose the Receive Mode that best suits your needs. 53 Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 56 Sets the length of the pseudo/double-ring time in Fax/Tel mode. 56 You can view faxes you receive on the Touchscreen. 58 Receives fax messages automatically when you answer a call and hear fax tones.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Fax Report Setting Transmission On Choose the initial setup for the Transmission Verification Report. 52 Sets the interval for the automatic printing of the Fax Journal. If you have chosen other than Off and Every 50 Faxes, you can set the time for the chosen option. If you have chosen Every 7 Days, you can set the day of the week.
Level1 Level2 Level3 Options Descriptions Page Fax Miscellaneous Distinctive Distinctive (Options) Uses the telephone company’s Distinctive Ring subscriber service to register the ring pattern with the machine. 65 (Continued) On Off* 66 Ring Pattern (Options) 1*/2/3/4 Area Code (USA only) See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk. 150 000 Set up your 3-digit area code only if you do not dial it within your own area code. See .
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network Wired LAN TCP/IP BOOT Method Auto* Choose the BOOT method that best suits your needs. See Static RARP . BOOTP DHCP IP Address [000-255]. [000-255]. Enter the IP address. [000-255]. [000-255] Subnet Mask [000-255]. [000-255]. Enter the Subnet mask. [000-255]. [000-255] Gateway [000-255]. [000-255]. Enter the Gateway address. [000-255]. [000-255] Node Name BRNXXXXXXXXXXXX Enter the Node name.
Level1 Level2 Level3 Level4 Options Descriptions Page Network Wired LAN TCP/IP IPv6 On See (Continued) (Continued) (Continued) Enable or disable the IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. Ethernet Off* — Auto* 100B-FD Chooses the Ethernet link mode. 100B-HD 10B-FD 10B-HD Wired Status — Active 100B-FD Active 100B-HD You can see the current wired network status.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network WLAN TCP/IP Gateway [000-255]. See (Continued) (Continued) (Continued) Enter the Gateway address. [000-255]. . [000-255]. [000-255] Node Name BRWXXXXXXXXXXXX Enter the Node name. WINS Configuration Auto* Chooses the WINS configuration mode. WINS Server (Primary) 000.000.000.000 Static (Secondary) 000.000.000.000 DNS Server (Primary) 000.000.000.000 (Secondary) 000.000.000.
Level1 Level2 Level3 Level4 Options Descriptions Page Network WLAN WPS/AOSS — — See . (Continued) (Continued) You can easily configure your wireless network settings using the one-button push method. WPS w/ PIN Code — — You can easily configure your wireless network settings using WPS with a PIN. WLAN Status Status — You can see the current wireless network status. Signal — You can see the current wireless network signal strength. SSID — You can see the current SSID. Comm.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network Wi-Fi Direct Device Name — (Continued) You can see the device name of your machine. See (Continued) Device Information SSID — Shows SSID of Group Owner. When the machine is not connected, Touchscreen shows Not Connected. IP Address — You can see the current IP Address of your machine. Status G/O Active (**) You can see the current Wi-Fi Direct™ network status.
Level1 Level2 Level3 Level4 Options Descriptions Page Network E-mail/IFAX Mail Address — — See (Continued) (Available after IFAX is downloaded) Enter the mail address. (Up to 60 characters) Setup Server SMTP Server Name (Up to 30 characters) Enter the SMTP server address. IP Address [000-255]. [000-255]. [000-255]. [000-255] SMTP Port [00001-65535] Enter the SMTP port number. Auth. for SMTP None* Selects the Security method for E-mail notification. SMTP-AUTH POP bef.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network E-mail/IFAX Setup Server POP3 SSL/TLS None* See (Continued) (Available after IFAX is downloaded) (Continued) You can send or receive an E-mail via an E-mail server that requires secure SSL/TLS communication. SSL TLS (Continued) Verify POP3Cert. On APOP On Off* Off* Setup Mail RX Auto Polling Auto Polling (Options) On* . Verify the POP3 Server Certificate automatically.
Level1 Level2 Level3 Level4 Options Descriptions Page Network E-mail/IFAX Sender Subject — . (Available after IFAX is downloaded) Displays the subject that is attached to the Internet Fax data. See (Continued) Setup Mail TX Size Limit On Limits the size of E-mail documents. (Continued) Off* Notification On Off* Setup Relay Relay Broadcast On Off* Network I/F — Registers the Domain name. Relay Report On Prints the Relay Broadcast Report.
Settings and features tables All Settings (continued) C C Level1 Level2 Level3 Options Descriptions Page Print Reports Transmission — — See Address Book — — Prints these lists and reports. Fax Journal — — User Settings — — Network Configuration — — WLAN Report — — Caller ID history — — Serial No. — — Lets you check the serial number of your machine. 140 Firmware Version Main Version — Lets you check the firmware version of your machine.
Level1 Level2 Level3 Options Descriptions Page Initial Setup Reset Machine Reset Yes You can reset all the machine’s settings that you have changed, such as Date and Time and Ring Delay. 140 (Continued) No The icon will be restored to the Home screen. Network Yes No Address Book & Fax Yes All Settings Yes No No Local Language — (USA only) Local Language Spanish — (Canada only) See Advanced User’s Guide. See Quick Setup Guide.
Settings and features tables Features tables C C Fax (When Fax Preview is Off.) Level1 Level2 Address Book C Level3 Options Descriptions Page — — When LDAP is off, the search will be within Local Address Book. When LDAP is on, the search will be within Local Address Book and LDAP Server. 73 Detail — Displays the detailed information about the selected address.
Level1 Level2 Level3 Options Descriptions Page Options Fax Resolution — Standard* Sets the resolution for outgoing faxes. See Fine . S.Fine Photo 2-sided Fax — Off* 2-sided Scan: Long Edge You can choose the 2-sided fax scan mode. 2-sided Scan: Short Edge Contrast — Auto* Light Changes the lightness or darkness of faxes you send. Dark Glass Scan Size — Letter* Legal Adjust the scan area of the scanner glass to the size of the document.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Options Polling RX — On Sets up your machine to poll another fax machine. See (Continued) Off* Overseas Mode — On Off* Set New Default — Yes No Factory Reset — Yes No Save as Shortcut — — — . C If you are having difficulty sending faxes overseas, set this to On. You can save your fax settings. You can restore all settings back to the factory settings. Saves the current settings as a shortcut.
Copy C Level1 Level2 Level3 Options Descriptions Page Best Quality — — — You can choose the desired settings from the preset items. 77 ADF High Speed Mode — On You can copy Letter, A4 or Executive document faster by placing them long side edge first in the ADF. 80 Quality — Choose the Copy resolution for the next copy. See Choose the paper type that matches the paper in the tray.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Options Paper Size — Letter* Choose the paper size that matches the paper in the tray. 79 Choose the tray that will be used for Copy mode. 79 See (Continued) Legal C Ledger A4 A5 A3 EXE 4"x6" (When Tray #2 is selected in Tray Select.
Level1 Level2 Level3 Options Density — Options (Continued) -2 Descriptions Page Adjusts the density of copies. See -1 0 +1 +2 Stack/Sort — Stack* Sort Page Layout Off(1in1)* — 2in1(Portrait) You can choose to stack or sort multiple copies. You can make N in 1, 2 in 1 ID, 1 to 2 or Poster copies.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Options 2-sided Copy Off* — See 2-sidedi2-sided — You can choose the 2-sided print settings. 1-sidedi2-sided Long Edge Flip — 2-sidedi1-sided Long Edge Flip — 1-sidedi2-sided Short Edge Flip — 2-sidedi1-sided Short Edge Flip — Advanced Normal* (Continued) .
Scan C Level1 Level2 Level3 Options1 Descriptions Page to OCR PC Select Options (For details, see the Options on page 170.) Configure the detailed settings. See Save as Shortcut — Saves the current settings as a shortcut. Options (For details, see the Options on page 171.) Configure the detailed settings. Save as Shortcut — Saves the current settings as a shortcut. Options (For details, see the Options on page 171.) Configure the detailed settings.
Settings and features tables Level1 Level2 Level3 Options1 Descriptions Page to FTP Profile Name Options (For details, see the Options on page 176.) Configure the detailed settings. See Save as Shortcut — Saves the current settings as a shortcut. Options (For details, see the Options on page 176.) Configure the detailed settings. Save as Shortcut — Saves the current settings as a shortcut. Scan PC Select You can scan data by using the Web Services protocol.
Options C (for to OCR) Level1 Level2 Options1 Descriptions Page Options 2-sided Scan Off* You can choose the 2-sided scan mode. See 2-sided Scan: Long Edge . 2-sided Scan: Short Edge Set with Touch Panel Off(Set with Computer)* On If you want to use the Touchscreen to change the machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
Settings and features tables Options C (for to File, to Image or to E-mail) C Level1 Level2 Options1 Descriptions Page Options 2-sided Scan Off* You can choose the 2-sided scan mode. See 2-sided Scan: Long Edge . 2-sided Scan: Short Edge Set with Touch Panel Off(Set with Computer)* On If you want to use the Touchscreen to change the machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
Level1 Level2 Options1 Descriptions Page Options Scan Size Letter* You can choose the scan size for your document. See (Continued) Legal Ledger A4 A5 A3 EXE 4"x6" Business Card (3.5x2.4inch) Skip Blank Page On Off* Remove Background Color Off* Low Medium High See Software and Network User’s Guide. The factory settings are shown in Bold with an asterisk. 172 When On is selected, blank pages are skipped. Change the amount of background color that is removed. .
Settings and features tables Options C (for to Media) C Level1 Level2 Options1 Descriptions Page Options ADF High Speed Mode On You can scan Letter, A4 or Executive documents faster by placing them long side edge first in the ADF. 96 2-sided Scan Off* You can choose the 2-sided scan mode. 85 Off* 2-sided Scan: Long Edge 2-sided Scan: Short Edge Scan Type Color* Black and White Resolution 100 dpi 200 dpi* You can choose the scan type for your document.
Level1 Level2 Options1 Descriptions Page Options Auto Crop On Scan multiple documents placed on the scanner glass to a memory card or USB Flash drive one at a time. 85 When On is selected, blank pages are skipped. 85 Change the amount of background color that is removed. 85 You can save your scan settings as the default settings. See (Continued) Off* Skip Blank Page On Off* Remove Background Color Off* Low See . Medium High Set New Default Yes No Factory Reset Yes No .
Settings and features tables Level1 Level2 Options1 Descriptions Page Options File Type (If you choose the Color option in the Scan Type setting) You can choose the file format for your document. See (Continued) . C PDF* JPEG (If you choose the B&W option in the Scan Type setting) PDF* TIFF Scan Size Letter* Legal You can choose the scan size for your document. Ledger A4 A5 A3 EXE 4"x6" Business Card (3.5x2.
Options C (for to FTP or to Network) Level1 Level2 Options1 Descriptions Page Options ADF High Speed Mode On You can scan Letter, A4 or Executive documents faster by placing them long side edge first in the ADF. 96 2-sided Scan Off* You can choose the 2-sided scan mode. See Off* 2-sided Scan: Long Edge 2-sided Scan: Short Edge Scan Type Color* Black and White Resolution 100 dpi 200 dpi* You can choose the scan type for your document. You can choose the scan resolution for your document.
Settings and features tables Level1 Level2 Options1 Descriptions Page Options File Name BRNXXXXXXXXXX* Choose preset file names. If you choose Manual, you can name the file as you like. See (Continued) Estimate . C Report Order sheet Contract sheet Check Receipt Skip Blank Page On Off* Remove Background Color Off* Low When On is selected, blank pages are skipped. Change the amount of background color that is removed. Medium High User Name — Enter the user name.
Photo (More screen) C Level1 Level2 Level3 Options Descriptions Page Index Print Print Index Sheet Print Settings For details, see the Print Settings on page 182. You can print a thumbnail page. See Print Photos Using Index No. Print Settings For details, see the Print Settings on page 180. You can print photos by choosing the index numbers. OK Print Settings For details, see the Print Settings on page 180. You can adjust your photos with the options.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page ID Photo Print ID Photo Size 2x2inch Print Settings See 25x36mm (For more information, see the Print Settings on page 183.) You can print ID photos for your resume, passport and so on. 35x45mm 36x51mm . 45x45mm 45x55mm 35x48mm 50x70mm (2x2.75inch) Slide Show Show Each Photo for 3Secs* — Sets the time each photo in the Slide Show is shown before the machine switches to the next photo.
Print Settings C (for View Photos, Print Photos Using Index No., Enhance Photos or Slide Show) Option1 Option2 Option3 Option4 Descriptions Page Print Quality Normal — — Choose the print quality. See (Does not appear when DPOF Print is chosen.) Photo* Paper Type Plain Paper — — Choose the paper type. — — Choose the paper size. — — Choose the print size if you are using Letter or A4 size paper. — — The machine decides the appropriate effect for your photo.
Settings and features tables Option1 Option2 Contrast (Does not appear when Enhance or Enhance and Crop is chosen.) Option3 Option4 Descriptions Page — — Adjusts the contrast. See . -2 -1 0 +1 +2 Color Enhance On (Does not appear when Enhance or Enhance and Crop is chosen.) Off* White Balance -2 Adjusts the hue of the white areas. -1 0 +1 +2 Sharpness -2 Enhances the detail of the image. -1 0 +1 +2 Color Density -2 Adjusts the total amount of color in the image.
Option1 Option2 Option3 Option4 Descriptions Page Set New Default Yes — — You can save your print settings as the default settings. See — — You can restore all the settings back to the factory settings. No Factory Reset Yes No . See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk. Print Settings C (for Print Index Sheet) Level1 Level2 Level3 Options Descriptions Page Paper Type Plain Paper* — — Choose the paper type.
Settings and features tables Print Settings C (for ID Photo Print) C Level1 Level2 Level3 Options Descriptions Page Print Quality Normal — — Choose the print quality. See — — Choose the paper type. — — Choose the paper size. — — You can adjust your photos with these settings. .
LGR Copy Shortcuts (More screen) C Level1 Level2 Option1 Option2 Descriptions Page Ledger 2in1 Options Quality Normal* Choose the Copy resolution for the next copy. See Best Ledger* Letter i Ledger Paper Type Plain Paper Displays the available paper type. Paper Size Ledger* Sets the size of paper in the paper tray.
Settings and features tables (Shortcuts) C Level1 Level2 Level3 Options Descriptions Page Add Shortcut Copy Normal Move to Copy Options Screen. You can choose the desired settings from the preset items. 15 Best Quality ADF High Speed C Ledger 2-sided(1i2) 2-sided(2i2) Letter i Ledger 2in1(ID) 2in1 Poster Ink Save Book The factory settings are shown in Bold with an asterisk.
Level1 Level2 Level3 Options Descriptions Page Add Shortcut Fax Fax Resolution Standard* 15 (Continued) (Options) Sets the resolution for outgoing faxes. Fine S.Fine Photo 2-sided Fax Off* 2-sided Scan: Long Edge You can choose the 2-sided fax scan mode. 2-sided Scan: Short Edge Contrast Auto* Light Changes the lightness or darkness of faxes you send. Dark Glass Scan Size Letter* Legal Adjusts the scan area of the scanner glass to the size of the document.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Add Shortcut Scan to File PC Select You can scan a black & white or a color document into your computer. 16 to OCR PC Select You can have your text document converted to an editable text file. to Image PC Select You can scan a color picture into your graphics application. to Media ADF High Speed Mode You can scan documents into a memory card or USB Flash drive.
Level1 Level2 Add Shortcut Web (Continued) This list appears when each Shortcut name is pressed for 2 seconds. Level3 SKYDRIVE ® Options Descriptions Page — Lets you connect the Brother machine to an Internet service. 18 BOX — GOOGLE DRIVE™ — EVERNOTE® — DROPBOX — FACEBOOK — PICASA WEB ALBUMS™ — FLICKR ® — Edit Shortcut Name — — You can change the shortcut name. 20 Delete — — Deletes the shortcut.
Settings and features tables (Wi-Fi Setup) C C NOTE After the Wi-Fi® is set up, you cannot change the settings from your Home screen. Change the settings for Wi-Fi in the Settings screen. Level1 Level2 Level3 Options Descriptions Page Setup Wizard — — You can manually configure your print server for a wireless network. See . Setup with PC — — You can configure the Wi-Fi settings using a PC.
Entering Text C When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE To change between lowercase or uppercase, press . Inserting spaces C To enter a space, press Space. Or, you can press c to move the cursor. NOTE The characters that are available may differ depending on your country.
D Specifications D General D D NOTE This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/. Printer Type Inkjet Print Head Black: Piezo with 420 nozzles 1 Color: Piezo with 420 nozzles 3 Memory Capacity 256 MB LCD (Liquid Crystal Display) 3.7 in. (93.4 mm) TFT Color Touchscreen LCD 1 and Touchpanel Power Source AC 100 to 120 V 50/60 Hz Power Consumption 2 Copying Mode: Approx. 30 W 3 Ready Mode: Approx. 5.
Dimension 16.3 in. (414 mm) 12.2 in. (310 mm) 21.8 in. (553 mm) 22.8 in. (578 mm) 17.0 in. (433 mm) 24.2 in. (615 mm) Weight 36.4 lb (16.5 kg) Noise Level Sound Pressure Temperature Humidity Operating: 50 dB(A) (Maximum) 1 Operating: 50 to 95 F (10 to 35 C) Best Print Quality: 68 to 91 F (20 to 33 C) Operating: 20 to 80% (without condensation) Best Print Quality: 20 to 80% (without condensation) ADF (automatic document feeder) Up to 35 pages Document Size ADF Width: 5.8 in. to 11.
Specifications Print media Paper Input D Paper Tray #1 D D Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper 1 and Transparency 1 2 Paper Size 3: (Landscape) Letter, Executive, A4 (Portrait) Ledger, A3, Legal, Folio, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4" 6")/(10 15 cm), Photo L (3.5" 5")/(89 127 mm), Photo 2L (5" 7")/(13 18 cm) and Index card (5" 8")/(127 203 mm) Width: 3.5 in. - 11.7 in. (89 mm - 297 mm) Length: 5.0 in. - 17 in. (127 mm - 431.
Paper Input (Continued) Manual Feed Slot D Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper 1, Transparency 1 2 and Envelopes Paper Size 3: (Landscape) Letter, Executive, A4 (Portrait) Ledger, A3, Legal, Folio, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4" 6")/(10 15 cm), Photo L (3.5" 5")/(89 127 mm), Photo 2L (5" 7")/(13 18 cm) and Index card (5" 8")/(127 203 mm) Width: 3.5 in. - 11.7 in. (89 mm - 297 mm) Length: 5.0 in. - 17.0 in. (127 mm - 431.
Specifications Fax D Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback D 33,600 bps Scanning Width 10.7 in. (272 mm) (Ledger) (Single-sided document) Scanning Width and Length Width: 10.7 in. (272 mm) (Ledger) (ADF) (2-sided document) Length: 16.8 in. (425.8mm) (Ledger) (ADF) Printing Width 10.76 in. (273.
Copy D Color/Black Yes/Yes Copy Width 10.76 in. (273.4 mm) 1 Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Prints up to 1200 2400 dpi 2-sided Yes Paper Type: Plain paper Paper Size: Letter, Ledger, A3, Legal, A4, A5, Executive 1 When copying on Ledger size paper.
Specifications PhotoCapture Center™ Compatible Media 1 D Memory Stick Duo™ (16 MB - 128 MB) Memory Stick PRO Duo™ (256 MB - 32 GB) (Not available for music data with MagicGate™) Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB) MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB) SD Memory Card (16 MB - 2 GB) miniSD with Adapter (16 MB - 2 GB) microSD with Adapter (16 MB - 2 GB) SDHC Memory Card (4 GB - 32 GB) miniSDHC with Adapter (
PictBridge Compatibility D Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information.
Specifications Scanner D Color/Black Yes/Yes TWAIN Compliant Yes (Windows® XP 1/Windows Vista®/Windows® 7/Windows® 8) (Mac OS X v10.6.8, 10.7.x, 10.8.x) WIA Compliant Yes (Windows® XP 1/Windows Vista®/Windows® 7/Windows® 8) ICA Compliant Yes (Mac OS X v10.6.8, 10.7.x, 10.8.
Printer D Resolution Up to 1200 6000 dpi Printing Width 3 10.76 in. [11 in. (borderless) 1] Borderless 2 Letter, A4, Ledger, A3, A6, Photo (4" 6")/(10 15 cm), Photo L (3.5" 5")/(89 127 mm), Photo 2L (5" 7")/(13 18 cm), Index Card (5" 8")/(127 203 mm) 2-sided Paper Type: Plain paper Paper Size: Letter, A4, Ledger, A3, Legal, Folio, A5, Executive Print Speed 4 1 When the Borderless feature is set to On. 2 See Paper type and size for each operation on page 41.
Specifications Interfaces D USB 1 2 Use a USB 2.0 interface cable that is no longer than 16 feet (5 m). LAN 3 Use an Ethernet UTP cable category 5 or greater. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) D IEEE 802.11g/n (Wi-Fi Direct™) NFC Yes 1 Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. 3 See Network on page 202.
Network D NOTE For more information about the Network specifications, see Software and Network User’s Guide. You can connect your machine to a network for Network Printing, Network Scanning, PC Fax Send, PC Fax Receive (Windows® only), Remote Setup, and access photos from PhotoCapture Center™ 1. Also included is Brother BRAdmin Light 2 Network Management software.
Specifications Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Hard Disk Space to install PC Interface Computer Platform & Operating System Version Windows® Operating System For Drivers For Applications (including Drivers) 150 MB 1 GB Windows Vista® 1 4 Network Media Access (LAN) 5 500 MB 1.3 GB Windows® 7 1 4 650 MB USB 2 Windows® XP Home 1 4 Printing Windows® XP Professional 1 4 Scanning 10/100 Wireless Base-TX 802.
Consumable items Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Starter ink cartridges are in the box. The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high-quality printing. Afterward, replacement ink cartridges will print the specified number of pages. Starter cartridge yield is approx.
E Index A Accessories and supplies .......................... ii Address Book changing ...............................................75 deleting .................................................75 Group dial changing ............................................75 setting up ..............................................74 using .....................................................73 ADF (automatic document feeder) ...........45 Answering machine (TAD) .......................68 connecting ................
Unable to Clean ..................................116 Unable to Initialize ...............................116 Unable to Print ....................................116 Unable to Scan ...................................116 Wrong Paper .......................................117 Wrong Tray Setting .............................117 Extension telephone, using ......................71 External telephone, connecting ................70 H F Ident-A-Call ............................................. 64 Ident-A-Ring .
P R Paper ...................................... 39, 193, 194 capacity .................................................42 loading ..................................... 21, 26, 29 loading envelopes .................................26 loading Photo and Photo L paper .........26 printable area ........................................37 size of document ...................................45 type ................................................ 38, 41 Personalized Ring ....................................
T W TAD (telephone answering device), external ............................................. 53, 68 connecting ...................................... 68, 69 Receive Mode .......................................53 recording OGM .....................................69 Teen Ring ................................................64 Telephone line connections ...........................................69 difficulties ............................................132 interference / VoIP .............................
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.
