User Manual

Troubleshooting
119
B
c Make sure you have set PC-Fax
Receive on the machine. (See PC-FAX
Receiving (Windows
®
) on page 62.)
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
Touchscreen will ask if you want to
transfer the faxes to your PC.
d Do one of the following:
 To transfer all faxes to your PC,
press Yes. If Fax Preview is set to
Off, you will be asked if you want to
also turn on the backup print option.
 To exit and leave the faxes in the
memory, press No.
e Press .
Transferring the Fax Journal report to
another fax machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Enter personal information
(Station ID).)
a Press to temporarily interrupt the
error.
b Press .
c Press All Settings.
d Swipe up or down, or press a or b to
display Service.
e Press Service.
f Press Data Transfer.
g Press Report Transfer.
h Enter the fax number to which the Fax
Journal report will be forwarded.
i Press Fax Start.
Document jam B
Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too
long. Follow the steps to clear a document
jam.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Remove the jammed document by
pulling it upward.
1 ADF cover
d Close the ADF cover.
e Press .
IMPORTANT
To avoid document jams, close the ADF
cover correctly by pushing it gently in the
centre.
1