Basic User's Guide
Table Of Contents
- Basic User's Guide MFC-J6930DW
- Brother Numbers
- Ordering Accessories and Supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- You Can Use the Following Features
- User's Guides and Where to Find Them
- Basic Operations and Where to Find Instructions
- The Online User's Guide Helps You Get the Most Out of Your Machine
- Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online.
- Definitions of Notes
- For the Latest Driver Updates
- Compilation and Publication Notice
- Table of Contents
- 1 General Information
- 2 Paper Handling
- 3 Print
- 4 Copy
- 5 Scan
- 6 Fax
- A Routine Maintenance
- B Troubleshooting
- C Appendix
- D Index
Error Message Action
Install Ink
Remove the new ink cartridge and re-install it slowly and firmly until it
locks into place.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
Jam Front/Rear
Jam Front
Jam Rear
Jam MP Tray
Jam Front/MP Tray
Jam Tray2
Repeat Jam XX
Remove the jammed paper.
See Related Information: Printer Jam or Paper Jam at the end of this
section.
If there is a repeat paper jam, try another paper jam clear operation.
See Related Information: Remove Paper Scraps at the end of this
section.
Make sure the paper guides are set to the correct paper size.
Make sure the paper support is fully inserted into the machine.
See Related Information: Paper is Jammed in the Front of the Machine
at the end of this section.
Clean the paper pick-up rollers.
For more information, see the Online User's Guide: Clean the Paper
Pick-up Rollers.
Low Temperature
After warming the room, allow the machine to warm up to room
temperature. Try again when the machine has warmed up.
Media is Full.
Your machine can only save to your USB flash drive if it contains fewer
than 999 files. Delete unused files and try again.
Delete unused files from your USB flash drive to make some free
space, and then try again.
No Caller ID
There is no incoming call history. You did not receive calls or you have
not subscribed to the Caller ID service from your telephone company.
To use the Caller ID feature, call your telephone company.
For more information, see the Online User's Guide: Caller ID.
No Paper Fed
No Paper Fed
[Tray #1]
No Paper Fed [MP
Tray]
No Paper Fed
[Tray #2]
Do one of the following:
• Refill the paper tray, and then follow the LCD instructions.
• Remove and reload the paper, and then follow the LCD instructions.
The paper was not inserted in the center position of the MP tray.
Remove the paper and reinsert it in the center of the MP tray, and then
follow the LCD instructions.
See Related Information: Load Paper in the Multi-purpose Tray (MP
Tray) at the end of this section.
The Jam Clear Cover is not closed correctly.
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