Online User's Guide MFC-J995DW © 2018 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents Table of Contents Before You Use Your Brother Machine ............................................................................................... 1 Definitions of Notes ........................................................................................................................................ 2 Notice - Disclaimer of Warranties (USA and Canada) ................................................................................... 3 Trademarks ..........................
Home > Table of Contents Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) .......................... 82 Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) ............................................. 83 Print a Color Document in Grayscale (Mac) ....................................................................................... 84 Prevent Smudged Printouts and Paper Jams (Mac) ..........................................................................
Home > Table of Contents Send a Fax in Real Time .................................................................................................................. 207 Send a Fax at a Specified Time (Delayed Fax)................................................................................ 208 Change the Fax Auto Redial Setting ................................................................................................ 209 Cancel a Fax in Progress ......................................................
Home > Table of Contents Learn about Network Management Software and Utilities ............................................................... 328 Additional Methods of Configuring Your Brother Machine for a Wireless Network .................................... 329 Before Configuring Your Brother Machine for a Wireless Network................................................... 330 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS).........................
Home > Table of Contents Print Using AirPrint ........................................................................................................................... 462 Scan Using AirPrint (macOS) ........................................................................................................... 465 Send a Fax Using AirPrint (macOS)................................................................................................. 466 Mobile Printing for Windows® ..................................
Home > Table of Contents Clean the Outside of the Machine .................................................................................................... 556 Clean the Machine's Printer Platen .................................................................................................. 557 Clean the Paper Feed Rollers .......................................................................................................... 558 Clean the Base Pad ....................................................
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note 1
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
Home > Before You Use Your Brother Machine > Notice - Disclaimer of Warranties (USA and Canada) Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Home > Before You Use Your Brother Machine > Trademarks Trademarks Apple, App Store, Mac, Safari, iPad, iPhone, iPod touch and macOS are trademarks of Apple Inc., registered in the United States and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc., registered in the U.S. and other countries. Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education and Windows® 10 Enterprise. • Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Control Panel Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Default Screen of the Feature Mode • Access Brother Utilities (Windows®) • USB / Ethernet Port Locations on Your Brother Machine 6
Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the Brother software and drivers. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview 1 2 3 4 5 1. NFC (Near Field Communication) symbol If your Android™ device supports the NFC feature, you can print from your device or scan documents to your device by touching it to the NFC logo on the control panel. 2. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 3. Menu buttons (Back) Press to go back to the previous menu.
• Near-Field Communication (NFC) 9
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview You can switch Home screens by pressing d or c. From the Home screens, you can access the Wi-Fi® setup, Shortcuts, Ink levels, and Settings screens. Home Screen 1 2 3 4 5 6 7 This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your machine is ready for the next command. 1. Date & Time Displays the date and time set on the machine. Quiet Mode 2.
Your machine is not connected to the wireless access point/router. Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide. The wireless network is connected. A three-level indicator in each of the Home screens displays the current wireless signal strength. The wireless access point/router cannot be detected. The wireless setting is disabled. You can configure wireless settings by pressing the Wireless Status button. 5.
Related Information • Introduction to Your Brother Machine • Reduce Printing Noise • Check the Ink Volume (Page Gauge) • Settings Screen Overview • Error and Maintenance Messages 12
Home > Introduction to Your Brother Machine > Settings Screen Overview Settings Screen Overview The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 4 5 1 6 2 7 3 8 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] • [Print Head Cleaning] • [Ink Volume] • [Ink Cartridge Model] • [Print Setting Options] 2. [Quiet Mode] Displays the Quiet Mode setting.
Related Information • Introduction to Your Brother Machine • Touchscreen LCD Overview • Check the Ink Volume (Page Gauge) • Distinctive Ring 14
Home > Introduction to Your Brother Machine > Navigate the Touchscreen Navigate the Touchscreen Press your finger on the LCD to operate it. To display and access all the options, press d c or a b on the LCD to scroll through them. NOTE • This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
Home > Introduction to Your Brother Machine > Set the Default Screen of the Feature Mode Set the Default Screen of the Feature Mode You can change the default screen of the Scan mode. [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan 1. Press Screen]. 2. Press a or b to display the scan options, and then press the option you want in the default screen. 3. Press .
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) Access Brother Utilities (Windows®) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: • Windows® 7 Click • (Start) > All Programs > Brother > Brother Utilities. Windows® 8 Tap or click • (Brother Utilities) either on the Start screen or the desktop. Windows® 8.
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother Software and Drivers (Windows®) Uninstall the Brother Software and Drivers (Windows®) 1. Do one of the following: • Windows® 7 Click • (Start) > All Programs > Brother > Brother Utilities. Windows® 8 Tap or click • (Brother Utilities) either on the Start screen or the desktop. Windows® 8.
Home > Introduction to Your Brother Machine > USB / Ethernet Port Locations on Your Brother Machine USB / Ethernet Port Locations on Your Brother Machine The USB and Ethernet ports are located inside the machine. • When connecting the USB or Ethernet cable, follow the instructions in the installation process.
Related Information • Introduction to Your Brother Machine 20
Home > Paper Handling Paper Handling • Load Paper • Load Documents 21
Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Load Paper in the Manual Feed Slot • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems 22
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray • Load Photo Paper in the Paper Tray • Load Envelopes in the Paper Tray 23
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. • Load only one size and type of paper in the paper tray at a time.
1 2 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (5" x 7")/(13 x 18 cm) paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages. 7. Gently adjust the paper width guides (1) to fit the paper.
• Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type 27
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the Paper Tray Load Legal Size Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. • Load only one size and type of paper in the paper tray at a time.
5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 1 2 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 7. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
1 IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages. 8. Gently adjust the paper width guides to fit the paper. Make sure the paper guides touch the edges of the paper. 9. Close the output paper tray cover. 10.
2 1 Related Information • Load Paper in the Paper Tray 31
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper Tray Load Photo Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. • Load only one size and type of paper in the paper tray at a time.
1 2 5. Close the output paper tray cover. 6. Load up to 20 sheets of photo paper with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 7. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray. 1 8. Slowly push the paper tray completely into the machine.
9. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. • You can load envelopes in a variety of sizes. See Related Information: Paper Type and Paper Size for Each Operation.
5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray. 1 2 IMPORTANT If envelopes are "double-feeding," load one envelope in the paper tray at a time. 6. Close the output paper tray cover. 7. Slowly push the paper tray completely into the machine.
8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
Home > Paper Handling > Load Paper > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Load special print media in this slot, one sheet of paper at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot. 1. Open the manual feed slot cover. 2. Lift up the paper support. 3. Slide the manual feed slot paper guides to fit the width of the paper you are using. 4.
When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam. When printing multiple pages, do not feed the next sheet of paper until the LCD displays a message instructing you to feed the next sheet. • DO NOT load paper in the manual feed slot when you are printing from the paper tray.
5. Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Let go of the paper when you hear the machine pull it. The LCD displays [Manual Feed Slot ready]. Read the instruction displayed on the LCD, and then press [OK]. When loading an envelope, or a sheet of thick paper, push the envelope into the manual feed slot until you feel the paper feed rollers pull it. 6.
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on. Cut-Sheet Paper Envelopes Top (1) Left (2) Bottom (3) Right (4) Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in.
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Shrink Page Size of an Oversized Incoming Fax 42
Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type Set the Paper Size and Paper Type settings for the paper tray. • To get the best print quality, set the machine for the type of paper you are using. • When you change the size of the paper you load in the tray, you must change the Paper Size setting on the LCD at the same time. 1. Press [Settings] > [All Settings] > [General Setup]. 2. Press [Paper Type]. 3.
Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting If this setting is set to [On] and you pull the paper tray out of the machine, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. 1. Press [Settings] > [All Settings] > [General Setup]. 2. Press a or b to display the [Check Paper] option, and then press it. 3. Press [On] or [Off]. 4. Press .
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media Acceptable Paper and Other Print Media The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have selected, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper and envelopes. We recommend testing various paper types before buying large quantities.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. • Avoid touching the shiny (coated) side of photo paper. • Some envelope sizes require that you set margins in the application. Make sure you do a test print first before printing many envelopes.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Trays • Paper Weight and Thickness • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Photo Paper in the Paper Tray • Load Envelopes in the Paper Tray • Load Paper in the Manual Feed Slot 48
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Cut-Sheet Cards Envelopes 1 MFC models only 2 MFC-J995DW only Paper Size Usage Fax 1 Copy Photo Capture 2 Printer Letter 8 1/2 x 11 in. (215.9 x 279.4 mm) Yes Yes Yes Yes A4 8.3 x 11.7 in. (210 x 297 mm) Yes Yes Yes Yes Legal 8 1/2 x 14 in. (215.9 x 355.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Capacity of the Paper Trays Paper Capacity of the Paper Trays Paper Tray Manual Feed Slot 1 Paper Size Paper Types No.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Weight and Thickness Paper Weight and Thickness Paper Type Cut-Sheet Cards Weight Thickness Plain Paper, Recycled Paper 17 to 32 lb (64 to 120 g/m²) 3 to 6 mil (0.08 to 0.15 mm) Inkjet Paper 17 to 53 lb (64 to 200 g/m²) 3 to 10 mil (0.08 to 0.25 mm) Glossy Paper 1 2 Up to 58 lb (Up to 220 g/m²) Up to 10 mil (Up to 0.
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area 52
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF. Document Sizes and Weights Length 1: 5.8 to 14.0 in. (148 to 355.6 mm) Width: 5.8 to 8.5 in. (148 to 215.
• Copy a Document • Error and Maintenance Messages • Telephone and Fax Problems • Other Problems 54
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg) (ADF models) To use the scanner glass, the ADF must be empty and the ADF document support must be closed. 1. Lift the document cover. 2.
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Fax Document Size Letter Top (1) Left (2) Bottom (3) Right (4) 0.12 in. (3 mm) 0.16 in. (4 mm) Legal Copy A4 0.12 in. (3 mm) 1 All paper sizes 0.12 in. (3 mm) Scan 1 0.04 in. (1 mm) 0.04 in. (1 mm) The unscannable area is 0.04 in. (1 mm) when using the ADF.
Home > Print Print • Print from Your Computer (Windows®) • Print from Your Computer (Mac) 57
Home > Print > Print from Your Computer (Windows®) Print from Your Computer (Windows®) • Print a Photo (Windows®) • Print a Document (Windows®) • Cancel a Print Job (Windows®) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®) • Print as a Poster (Windows®) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®) • Print as a Booklet Automatically (Windows®) • Print a Color Document in Grayscale (Windows®) • Prevent Smudged Printouts and Paper Jams (Wi
Home > Print > Print from Your Computer (Windows®) > Print a Photo (Windows®) Print a Photo (Windows®) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct media in the paper tray. IMPORTANT • For best results, use Brother paper.
Home > Print > Print from Your Computer (Windows®) > Print a Document (Windows®) Print a Document (Windows®) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray. 4. Click the Basic tab. 5.
Home > Print > Print from Your Computer (Windows®) > Cancel a Print Job (Windows®) Cancel a Print Job (Windows®) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print. 1. Double-click the printer icon in the task tray. 2. Select the print job you want to cancel. 3. Click the Document menu. 4. Select Cancel. 5. Click Yes.
Home > Print > Print from Your Computer (Windows®) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®) Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Basic tab. 4.
Home > Print > Print from Your Computer (Windows®) > Print as a Poster (Windows®) Print as a Poster (Windows®) Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Basic tab. 4.
Home > Print > Print from Your Computer (Windows®) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®) • Make sure the jam clear cover is closed. • If paper is curled, straighten it and put it back in the paper tray. • Use regular paper. DO NOT use bond paper. • If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2.
Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters. 9. Click OK to return to the printer driver window. 10. Change other printer settings if needed. The Borderless feature is not available when using this option. 11.
Related Information • Print from Your Computer (Windows®) • Print Settings (Windows®) • Print as a Booklet Automatically (Windows®) 66
Home > Print > Print from Your Computer (Windows®) > Print as a Booklet Automatically (Windows®) Print as a Booklet Automatically (Windows®) Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will allow you to fold at the center of the print output without having to change the order of the printed pages. • Make sure the jam clear cover is closed.
Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Once Every page will be printed in booklet format (four pages to every piece of paper, two pages per side). Fold your printout in the middle to create the booklet.
Home > Print > Print from Your Computer (Windows®) > Print a Color Document in Grayscale (Windows®) Print a Color Document in Grayscale (Windows®) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale. 1. Select the print command in your application. 2.
Home > Print > Print from Your Computer (Windows®) > Prevent Smudged Printouts and Paper Jams (Windows®) Prevent Smudged Printouts and Paper Jams (Windows®) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Home > Print > Print from Your Computer (Windows®) > Use a Preset Print Profile (Windows®) Use a Preset Print Profile (Windows®) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Print Profiles tab. 4.
Related Information • Print from Your Computer (Windows®) • Create or Delete Your Print Profile (Windows®) • Print Settings (Windows®) 72
Home > Print > Print from Your Computer (Windows®) > Use a Preset Print Profile (Windows®) > Create or Delete Your Print Profile (Windows®) Create or Delete Your Print Profile (Windows®) Add up to 20 new print profiles with customized settings. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3.
Home > Print > Print from Your Computer (Windows®) > Change the Default Print Settings (Windows®) Change the Default Print Settings (Windows®) When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows® applications, you must configure the printer driver properties. 1.
Home > Print > Print from Your Computer (Windows®) > Print Settings (Windows®) Print Settings (Windows®) Basic Tab 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text. 2. Print Quality Select the print resolution you want.
Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications. 4. Color Mode Select the color mode to suit your preference. 5. Orientation Select the orientation (portrait or landscape) of your printout.
Advanced Tab 1. Color / Grayscale Select color or grayscale printing. The print speed is faster in grayscale mode than it is in color mode. If your document contains color and you select grayscale mode, your document will be printed using 256 levels of grayscale. 2. Color Enhancement (True2Life) Select this option to use the Color Enhancement feature. This feature analyzes your image to improve its sharpness, white balance and color density.
Free Select this option to enlarge or reduce the document pages manually. When you select this option, type a value into the field. 5. Mirror Print Select this option to reverse the printed image on the page horizontally from left to right. 6. Reverse Print Select this option to rotate the printed image 180 degrees. 7. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 8.
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) • Print a Color Document in Grayscale (Mac) • Prevent Smudged Printouts and Paper Jams (Mac) • Print Options (Mac) 79
Home > Print > Print from Your Computer (Mac) > Print a Photo (Mac) Print a Photo (Mac) 1. Make sure you have loaded the correct media in the paper tray. IMPORTANT • For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. From an application, such as Apple Preview, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is your model name).
Home > Print > Print from Your Computer (Mac) > Print a Document (Mac) Print a Document (Mac) 1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 4. Click the Paper Size pop-up menu, and then select your paper size. 5.
Home > Print > Print from Your Computer (Mac) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Select the Orientation option that matches the way you want the document to print.
Home > Print > Print from Your Computer (Mac) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Click the application pop-up menu, and then select Layout. The Layout setting options appear. 4.
Home > Print > Print from Your Computer (Mac) > Print a Color Document in Grayscale (Mac) Print a Color Document in Grayscale (Mac) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name).
Home > Print > Print from Your Computer (Mac) > Prevent Smudged Printouts and Paper Jams (Mac) Prevent Smudged Printouts and Paper Jams (Mac) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3.
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 3.
Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4. Two-Sided Select whether to print on both sides of the paper. 5. Reverse page orientation Select this option to rotate the printed image 180 degrees. 6.
Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed. 2. Pages to Print Select which pages you want to print (even pages or odd pages). 3.
Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text. 3. Print Quality Select the print resolution you want.
Sometimes, the movement of the print head may vary due to environmental conditions. This may be seen when you print vertical lines and they do not align. If you encounter this problem, turn off the BiDirectional Printing feature. Color Settings 1. Color Mode Select the color mode to suit your preference. 2. Advanced Color Settings Click the disclosure triangle to view the Advanced Color Settings. Select the Color Enhancement check box, and then set the options using the sliders.
• Change the Print Setting Options When Having Printing Problems 91
Home > Scan Scan • Scan Using the Scan Button on Your Brother Machine • Scan from Your Computer (Windows®) • Scan from Your Computer (Mac) • Configure Scan Settings Using Web Based Management 92
Home > Scan > Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on Your Brother Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Save Scanned Data to a Memory Card or USB Flash Drive • Scan Multiple Business Cards and Photos (Auto Crop) • Scan to an Editable Text File Using OCR • Scan to Email Attachment • Scan to FTP • Scan to SSH FTP (SFTP) • Scan to Network (Windows®) • Scan to SharePoint® • Web Services for Scanning on Your Network (Windows®
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Photos and Graphics Scan Photos and Graphics Send scanned photos or graphics directly to your computer. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows®) or Brother iPrint&Scan (Mac) software. 1. Load your document. 2. Press [Scan] > [to PC] > [to Image]. 3.
Option Description Remove Background Color Change the amount of background color that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Folder as a PDF File Save Scanned Data to a Folder as a PDF File Scan documents and save them to a folder on your computer as PDF files. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows®) or Brother iPrint&Scan (Mac) software. 1. Load your document. 2. Press [Scan] > [to PC] > [to File]. 3.
Option Description Skip Blank Page When On is selected, blank pages are skipped. Remove Background Color Change the amount of background color that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Memory Card or USB Flash Drive Save Scanned Data to a Memory Card or USB Flash Drive Scan documents and save them directly to a memory card or USB flash drive without using a computer. 1. Load your document. 2. Insert a memory card or USB flash drive into your machine. The LCD screen automatically changes. 3. Press [Scan to Media]. 4.
• To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. 7. If you are using the scanner glass, set the next page and then press [Continue]. If there are no more pages to scan, press [Finish]. After you finish scanning, make sure you choose [Finish] before removing the memory card or USB flash drive from the machine. IMPORTANT The LCD displays a message while reading the data.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Memory Card or USB Flash Drive > Compatible Media Compatible Media Your Brother machine has media drives (slots) for use with common data storage and digital camera media. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard. Other USB devices are not supported.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Multiple Business Cards and Photos (Auto Crop) Scan Multiple Business Cards and Photos (Auto Crop) You can scan multiple documents placed on the scanner glass. The machine will scan each document and use the Auto Crop feature to create separate files or a single multi-page file. Guidelines for Auto Crop 1. 0.4 in. (10 mm) or greater 2. 0.8 in.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to an Editable Text File Using OCR Scan to an Editable Text File Using OCR Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology. You can edit this text using your preferred text-editing application. • The Scan to OCR feature is available for certain languages. • Use the Scan button on the machine to make temporary changes to the scan settings.
Option Description ADF Auto Deskew Correct any skewed documents when they are scanned using the ADF. (Available only for certain models) Skip Blank Page When On is selected, blank pages are skipped. Remove Background Color Change the amount of background color that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine starts scanning.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Email Attachment Scan to Email Attachment Send a scanned document as an email attachment. • Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows®) or Brother iPrint&Scan (Mac) software. • The Scan to Email feature does not support Webmail services.
Option Description Contrast Select the contrast level. ADF Auto Deskew Correct any skewed documents when they are scanned using the ADF. (Available only for certain models) Skip Blank Page When On is selected, blank pages are skipped. Remove Background Color Change the amount of background color that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start].
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to FTP destinations.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location. We recommend Microsoft® Internet Explorer® 11/Microsoft Edge™ for Windows®, and Safari 10/11 for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use. 1. Start your web browser.
Option Description Password Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field. SSL/TLS Set the SSL/TLS option to scan securely using SSL/TLS communication. Change the CA Certificate setting, if needed. Store Directory Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server 1. Load your document. 2. Press [Scan] > [to FTP/SFTP]. 3. The server profiles you have set up using Web Based Management are listed. Select the profile you want.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) Scan to SSH FTP (SFTP) Scan documents directly to an SFTP server, a secure version of an FTP server. For added convenience, configure different profiles to save your favorite Scan to SFTP destinations.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Set up a Scan to SFTP Profile Set up a Scan to SFTP Profile Set up a Scan to SFTP Profile to scan and upload scanned data directly to an SFTP location. We recommend Microsoft® Internet Explorer® 11/Microsoft Edge™ for Windows®, and Safari 10/11 for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use. 1. Start your web browser.
Option Description Username field. Type the password again in the Retype password field. • When you select Public Key, select the authentication type from the Client Key Pair drop-down list. Server Public Key Select the authentication type. Store Directory Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc).
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Create a Client Key Pair Using Web Based Management Create a Client Key Pair Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Export a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Import a Server Public Key Using Web Based Management Import a Server Public Key Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Upload Scanned Data to an SFTP Server Upload Scanned Data to an SFTP Server 1. Load your document. 2. Press [Scan] > [to FTP/SFTP]. 3. The server profiles you have set up using Web Based Management are listed. Select the profile you want.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows®) Scan to Network (Windows®) Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favorite Scan to Network destinations.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows®) > Set up a Scan to Network Profile Set up a Scan to Network Profile Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server. We recommend Microsoft® Internet Explorer® 11/Microsoft Edge™ for Windows®, and Safari 10/11 for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use. 1. Start your web browser.
Option Description Quality Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. Document Size Select your document size from the list. This is necessary to make sure the scanned file is the correct size.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows®) > Set up a Scan to Network Profile > Set the Date and Time Using Web Based Management Set the Date and Time Using Web Based Management Make sure the date and time and the time zone settings are set correctly using Web Based Management or the control panel, so the machine's time matches the time being used by the server providing authentication.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows®) > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server 1. Load your document. 2. Press [Scan] > [to Network]. • If you registered your user ID, the [to My Folder] option appears when you log on to the machine using Active Directory® Authentication or LDAP Authentication. • To send scanned data to your designated folder on the CIFS server, press [to My Folder].
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint® Scan to SharePoint® Scan documents directly to a SharePoint® server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to SharePoint® destinations.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint® > Set up a Scan to SharePoint® Profile Set up a Scan to SharePoint® Profile Set up a Scan to SharePoint® Profile to scan and upload the scanned data directly to a SharePoint® location. We recommend Microsoft® Internet Explorer® 11/Microsoft Edge™ for Windows®, and Safari 10/11 for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use. 1. Start your web browser.
Option Description Quality Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. Document Size Select your document size from the list. This is necessary to make sure the scanned file is the correct size.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint® > Upload Scanned Data to a SharePoint® Server Upload Scanned Data to a SharePoint® Server 1. Load your document. 2. Press [Scan] > [to SharePoint]. 3. The server profiles you have set up using Web Based Management are listed. Select the profile you want.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10) Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10) The Web Services protocol enables Windows® 7, Windows® 8 and Windows® 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10) > Use Web Services to Install Drivers Used for Scanning (Windows® 7, Windows® 8 and Windows® 10) Use Web Services to Install Drivers Used for Scanning (Windows® 7, Windows® 8 and Windows® 10) Use Web Services to monitor printers on the network. • Make sure you have installed the Brother software and drivers.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10) > Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10) Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10) If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu on your Brother machine's LCD.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1. Do one of the following: • Windows® 7 Click • (Start) > Devices and Printers. Windows® 8 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings, and then click Control Panel.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ControlCenter4 (Windows®) Change Scan Button Settings from ControlCenter4 (Windows®) 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Device Settings tab. 3. Click the Device Scan Settings button. The Device Scan Settings dialog box appears. 4. Click the tab for the Scan to action you want to change (Image, OCR, E-mail, or File). 5. Change the settings as needed. 6.
Each tab corresponds to a scan feature, as described below. These settings can be changed. Click the tabs, and then change the settings.
File Size Priority Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left. Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image. Scan Type Select from a range of scan color depths. • Auto Use for any type of document. This mode automatically picks an appropriate color depth for the document.
• Display Scanning Results Show on your computer screen the number of total pages saved, and blank pages skipped. • ADF Auto Deskew Set the machine to automatically correct a skewed document. (Available only for certain models) Default Select this option to restore all settings to their factory setting values.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from Brother iPrint&Scan (Mac) Change Scan Button Settings from Brother iPrint&Scan (Mac) 1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine. 3.
Home > Scan > Scan from Your Computer (Windows®) Scan from Your Computer (Windows®) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) Scan Using ControlCenter4 Home Mode (Windows®) Use ControlCenter4 Home Mode to access your machine's main features.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) Scan Using ControlCenter4 Home Mode (Windows®) Select Home Mode as the mode setting for ControlCenter4. 1. Load your document. 2. Click the (ControlCenter4) icon in the task tray, and then click Open. 3. Click the Scan tab. 4. Select the Document Type. 5. Change the document's Scan Size, if needed. 6. Click (Scan).
Related Information • Scan Using ControlCenter4 Home Mode (Windows®) • Select Document Type Using ControlCenter4 Home Mode (Windows®) • Change Scan Size Using ControlCenter4 Home Mode (Windows®) • Crop a Scanned Image Using ControlCenter4 Home Mode (Windows®) • Print Scanned Data Using ControlCenter4 Home Mode (Windows®) • Open with an Application Using ControlCenter4 Home Mode (Windows®) 138
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Select Document Type Using ControlCenter4 Home Mode (Windows®) Select Document Type Using ControlCenter4 Home Mode (Windows®) • Select the Document Type option that matches the type of original you want to scan.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Select Document Type Using ControlCenter4 Home Mode (Windows®) > Custom Scan Settings (Windows®) Custom Scan Settings (Windows®) Select Custom in the Document Type list to change advanced scan settings. • Select Custom, and then click the Custom Settings button. The Custom Scan Settings dialog box appears.
Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value into the field to set the Brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Change Scan Size Using ControlCenter4 Home Mode (Windows®) Change Scan Size Using ControlCenter4 Home Mode (Windows®) For faster scan speeds, select the exact size of your document from the Scan Size drop-down menu.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Crop a Scanned Image Using ControlCenter4 Home Mode (Windows®) Crop a Scanned Image Using ControlCenter4 Home Mode (Windows®) The crop tool on the Image Editing Toolbar lets you trim unwanted areas from your scanned image. Use the Zoom In and Zoom Out tools to help view the image to be cropped. Image Editing Toolbar 1.
a. Expands the scanned image so that the entire image fits in the window. b. Zooms in on the image. c. Zooms out of the image. d. Rotates the image counter-clockwise 90 degrees. e. Rotates the image clockwise 90 degrees. f. Click and drag the frame to adjust the area to be cropped. 3. Click OK. The edited image appears in the image viewer.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Print Scanned Data Using ControlCenter4 Home Mode (Windows®) Print Scanned Data Using ControlCenter4 Home Mode (Windows®) Scan a document on your Brother machine, and then print copies using the printer driver features that are available in ControlCenter4. 1. Scan a document. 2. Click Print. a. Shows which images are currently selected. b.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Open with an Application Using ControlCenter4 Home Mode (Windows®) Open with an Application Using ControlCenter4 Home Mode (Windows®) The Open with an Application button lets you scan an image directly into your graphics application for editing. 1. Scan a document. 2. Click the Open with an Application button. 3.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®) Select Home Mode as the mode setting for ControlCenter4. 1. Load your document. 2. Click the (ControlCenter4) icon in the task tray, and then click Open. 3. Click the Scan tab. 4. Select the Document Type. 5.
To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 10. To change the file name, click the Change button, if needed. 11. Click the folder icon to browse and select the folder where you want to save your scanned documents. 12. Click OK. The scanned document is saved to the destination folder as a PDF.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Scan Settings for ControlCenter4 Home Mode (Windows®) Scan Settings for ControlCenter4 Home Mode (Windows®) Settings Applicable Features Open OCR with an Applicati on Send Email Save File Type - Yes Yes Yes Target Application Yes Yes - - OCR Language (Available only for certain models) - Yes - - File Name - - - Yes Scan Location - - - Yes Show Folder - - - Yes File Size Prio
• Microsoft Excel 2003, XP (*.xls) Target Application Select the destination application from the drop-down list. OCR Language Set the optical character recognition (OCR) language to match the language of the scanned document's text (Available only for certain models). File Name Click Change to change the file name's prefix. Scan Location Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode (Windows®) Scan Using ControlCenter4 Advanced Mode (Windows®) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode (Windows®) > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows®) Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows®) Send scanned photos or graphics directly to your computer. Select Advanced Mode as the mode setting for ControlCenter4. 1. Load your document. 2. Click the (ControlCenter4) icon in the task tray, and then click Open. 3. Click the Scan tab. 4.
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. The machine starts scanning. The image opens in the application you have selected.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode (Windows®) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®) Scan documents and save them to a folder on your computer as PDF files. Select Advanced Mode as the mode setting for ControlCenter4. 1. Load your document. 2.
4. Click the File button. The scan settings dialog box appears. 5. Click the File Type drop-down list, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 6. Click the folder icon to browse and select the folder where you want to save your scanned documents. 7.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode (Windows®) > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows®) Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows®) Select Advanced Mode as the mode setting for ControlCenter4. 1. Place an ID card on the scanner glass. 2. Click the (ControlCenter4) icon in the task tray, and then click Open. 3. Click the Scan tab.
4. Click the File button. The scan settings dialog box appears. 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then click OK. 7. Change the scan settings, such as file format, file name, scan location, resolution and color, if needed. 8. Click Scan. The machine starts scanning one side of the identification card. 9. After the machine has scanned one side, turn over the identification card, and then click Continue to scan the other side.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode (Windows®) > Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®) Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®) Send a scanned document as an email attachment. • Select Advanced Mode as the mode setting for ControlCenter4. • The Scan to Email feature does not support Webmail services.
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. The machine starts scanning. Your default email application opens and the scanned image is attached to a new, blank email message.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode (Windows®) > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows®) Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows®) Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology. You can edit this text using your preferred text-editing application.
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. The machine scans the document, converts it to editable text, and then sends it to your default word processing application.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode (Windows®) > Scan to an Office File Using ControlCenter4 Advanced Mode (Windows®) Scan to an Office File Using ControlCenter4 Advanced Mode (Windows®) Your machine can convert scanned data to a Microsoft® Word, Microsoft® PowerPoint®, or Microsoft® Excel® file. • Select Advanced Mode as the mode setting for ControlCenter4. • To use this feature, your computer must be connected to the Internet. 1.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode (Windows®) > Scan Settings for ControlCenter4 Advanced Mode (Windows®) Scan Settings for ControlCenter4 Advanced Mode (Windows®) Settings Applicable Features Image OCR E-mail File File Type Yes Yes Yes Yes Target Application Yes Yes - - OCR Language (Available only for certain models) - Yes - - File Name Yes Yes Yes Yes Destination Folder Yes Yes Yes - Scan Location - - - Yes Show F
For OCR: • Text (*.txt) • HTML 3.2 (*.htm) • HTML 4.0 (*.htm) • Searchable PDF Single-Page (*.pdf) • Searchable PDF Multi-Page (*.pdf) • WordPad (*.rtf) • RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.xls) For E-mail and File: • Microsoft Office Word (*.docx) (Available only for certain models) • Microsoft Office PowerPoint (*.pptx) (Available only for certain models) • Microsoft Office Excel (*.
• Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray. • 24bit Color Use to create an image with the most accurate color reproduction. This mode uses up to 16.
Related Information • Scan Using ControlCenter4 Advanced Mode (Windows®) 166
Home > Scan > Scan from Your Computer (Windows®) > Scan Using Nuance™ PaperPort™ 14SE or Other Windows® Applications Scan Using Nuance™ PaperPort™ 14SE or Other Windows® Applications You can use the Nuance™ PaperPort™ 14SE application for scanning. To download the Nuance™ PaperPort™ 14SE application, click • (Brother Utilities), select Do More in the left navigation bar, and then click PaperPort. • Nuance™ PaperPort™ 14SE supports Windows® 7, Windows® 8, Windows® 8.
8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan if you want to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using Nuance™ PaperPort™ 14SE or Other Windows® Applications > TWAIN Driver Settings (Windows®) TWAIN Driver Settings (Windows®) Note that the item names and assignable values will vary depending on the machine. 1. Scan Select the Photo, Web, or Text option depending on the type of document you want to scan. Scan (Image Type) Resolution Scan Type Photo Use for scanning photo images.
• Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray. • 24bit Color Use to create an image with the most accurate color reproduction. This mode uses up to 16.
• Remove Bleed-through / Pattern Prevent bleed-through. • Remove Background Color Remove the base color of documents to make the scanned data more legible. - Color Drop Select a color to remove from the scanned image. - Boldface Formatting Emphasize the characters of the original by making them bold. - Blurred Character Correction Correct the broken or incomplete characters of the original to make them easier to read. - Edge Emphasis Make the characters of the original sharper.
Home > Scan > Scan from Your Computer (Windows®) > Scan Using Windows® Fax and Scan Scan Using Windows® Fax and Scan Windows® Fax and Scan application is another option that you can use for scanning. • Windows® Fax and Scan uses the WIA scanner driver. • If you want to crop a portion of a page after pre-scanning the document, you must scan using the scanner glass (also called the flatbed). 1. Load your document. 2. Launch Windows® Fax and Scan. 3. Click File > New > Scan. 4.
• WIA Driver Settings (Windows®) 173
Home > Scan > Scan from Your Computer (Windows®) > Scan Using Windows® Fax and Scan > WIA Driver Settings (Windows®) WIA Driver Settings (Windows®) Paper source Select the Document Feeder or Flatbed option from the drop-down list. Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text , or Custom Settings for the type of document you want to scan. To change advanced settings, click the Adjust the quality of the scanned picture link.
Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas.
Home > Scan > Scan from Your Computer (Windows®) > Install BookScan Enhancer and Whiteboard Enhancer (Windows®) Install BookScan Enhancer and Whiteboard Enhancer (Windows®) BookScan Enhancer and Whiteboard Enhancer are image processing applications. BookScan Enhancer can automatically correct images scanned from books. Whiteboard Enhancer can clean up and enhance text and images in photos taken of a whiteboard. These applications are not available for Windows Server® series.
Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) There are several ways you can use your Mac to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favorite scanning application.
Home > Scan > Scan from Your Computer (Mac) > Scan Using Brother iPrint&Scan (Mac) Scan Using Brother iPrint&Scan (Mac) 1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine. 3. Click the Scan icon, and then follow the on-screen instructions to scan your documents.
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) Scan Using TWAIN-Compliant Applications (Mac) You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. To use Brother TWAIN Driver, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Scanner Driver (TWAIN). 1. Start your graphics application, and then select the scan operation.
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) 1 2 3 4 5 • Item names and assignable values will vary depending on the machine. • The Contrast setting is available only when selecting Gray (Error Diffusion), True Gray, or 24bit Color from the Scan Type options. 1. Resolution Select a scanning resolution from the Resolution pop-up menu.
4. Adjust Image Click the Adjust Image button to adjust other image qualities. Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value in the box to set the brightness.
Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management • Set the Scan Job Email Report Using Web Based Management 182
Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management When you scan a document, the machine will send a scan job email report automatically to the registered email address. 1. Start your web browser. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: https://192.
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies ( N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card • Copy in Ink Save Mode • Copy Options 184
Home > Copy > Copy a Document Copy a Document 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press [Copy]. The touchscreen displays: 4. Change the copy settings, if needed. When you load paper other than Letter size Plain Paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options]. Option Description (No. of Copies) Enter the number of copies in one of the following ways: • Press - or + on the touchscreen.
Related Information • Copy • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Copy Options 186
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. 4. Press [Options] > [Enlarge/Reduce]. 5.
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. 4. Press [Options] > [Stack/Sort] > [Sort]. 5.
Home > Copy > Make Page Layout Copies ( N in 1 or Poster) Make Page Layout Copies ( N in 1 or Poster) The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy. The poster feature divides your document into sections, then enlarges the sections so you can assemble them into a poster. To print a poster, use the scanner glass. • Make sure the paper size is set to Letter, A4, or Executive. • Poster copy is not available for Executive size paper.
Option Description 2in1(ID) (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7. When you have finished changing settings, press [Black Start] or [Color Start]. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing. 8.
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Reduce the amount of paper you use by copying onto both sides of the paper. • You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. • The layout of your original document determines which 2-sided copy layout you should choose. • When you manually make 2 sided copies from a 2-sided document, use the scanner glass.
4. To sort multiple copies, press [Options] > [Stack/Sort] > [Sort]. 5. Press a or b to display the [2-sided Copy] option, and then press it. 6. Do one of the following: • To make 2-sided copies from a 1-sided document, follow these steps: a. To change the layout options, press [Layout], and then press [Long Edge Flip] or [Short Edge Flip]. b. Press [1-sided⇒2-sided]. • To make 2-sided copies of a 2-sided document manually, press [2-sided⇒2-sided].
Home > Copy > Copy an ID Card Copy an ID Card Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size. • Make sure the paper size is set to Letter or A4. • You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide. 1. Place your identification card face down near the upper-left corner of the scanner glass. a a c d b a. 0.12 in.
Related Information • Copy 194
Home > Copy > Copy in Ink Save Mode Copy in Ink Save Mode When you select Ink Save Mode, the machine prints the colors lighter and emphasizes the outlines of the images. • The amount of ink that is saved varies depending on the type of documents printed. • Ink Save Mode may make your printouts look different from your original document. • The Ink Save Mode feature is supported by technology from Reallusion, Inc. 1. Load your document. 2. Press [Copy]. 3.
Home > Copy > Copy Options Copy Options To change copy settings, press the [Options] button. Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality. Paper Size Select a paper size. If copying on paper other than Letter size, you must change the Paper Size setting.
Option Description Page Layout Make N in 1, 2 in 1 ID, or Poster copies. 4 in 1 Advanced Settings Poster Ink Save Mode Prints colors lighter and emphasizes the outlines of images. Thin Paper Copy Avoids bleeding through thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text in your document as a watermark. Set New Default Saves the copy settings that you use most often by setting them as the default settings.
• You can save the current settings by pressing [Save as Shortcut]. • The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc.
Home > Fax Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX 199
Home > Fax > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) • Send a Fax in Real Time • Send a Fax at a Specified Time (Delayed Fax) • Change the Fax Auto Redial Setting • Cancel a Fax in Progress • Check and Cancel a Pending Fax • Fax Options 200
Home > Fax > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine 1. Load your document in the ADF or place it on the scanner glass. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes]. The touchscreen displays: 3. Enter the fax number in one of the following ways: • Dial Pad (Enter the fax number manually.) Press all digits of the number using the touchscreen. • Call History Press [Call History].
Press [Yes (Color fax)] to confirm. The machine starts dialing and sending the document. 6. When the touchscreen displays [Next page?], do one of the following: • Press [No] when finished scanning pages. The machine starts sending the document. • Press [Yes] to scan another page. Place the next page on the scanner glass, and then press [OK]. The machine starts scanning the page. Repeat this step for each additional page.
Home > Fax > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. 1. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes]. 3. Press [Hook] and listen for a dial tone. 4. Enter the fax number. 5. When you hear fax tones, press [Fax Start]. • If you are using the scanner glass, press [Send].
Home > Fax > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. 1. Ask the other party to wait for fax tones (beeps) and to press the Start key before hanging up. 2. Load your document. 3. Press to display the [Fax Start] button. 4. Press [Fax Start]. • If you are using the scanner glass, press [Send]. 5. Replace the handset of the external telephone.
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. • This feature is available only for black and white faxes. • Address Book numbers must be stored in the machine’s memory before they can be used in a broadcast. • Group numbers must also be stored in the machine’s memory before they can be used in a broadcast.
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. 1. Press to return to the Home screen. 2. Press . 3. Do one of the following: • To cancel the entire broadcast, press [Entire Broadcast]. Press [Yes] to confirm or press [No] to exit without canceling.
Home > Fax > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialing and sending. If you want to send an important document immediately without waiting for the machine to retrieve the scan from its memory, turn on [Real Time TX].
Home > Fax > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for black and white faxes. 1. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes]. 3. Press [Options] > [Delayed Fax]. 4. Press [Delayed Fax]. 5. Press [On]. 6. Press [Set Time]. 7.
Home > Fax > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting If you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to [On], the machine redials once after five minutes. The default setting is [On]. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Fax Auto Redial]. 2. Press [On] or [Off]. 3. Press .
Home > Fax > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress 1. Press to return to the Home screen. 2. Press to cancel a fax that is already in progress. 3. When you press while the machine is dialing or sending, the touchscreen displays [Cancel Job?]. Press [Yes].
Home > Fax > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting]. You can cancel a fax job before it is sent. 1. Press [Settings] > [All Settings] > [Fax] > [Remaining Jobs]. 2. Do the following for each fax job you want to check or cancel: a. Press a or b to scroll through the waiting jobs.
Home > Fax > Send a Fax > Fax Options Fax Options To change fax-sending settings, press the [Options] button. Option Description Fax Resolution Set the resolution for outgoing faxes. The fax quality often can be improved by changing the Fax Resolution. Contrast Adjust the contrast. If your document is very light or very dark, changing the contrast may improve the fax quality. Glass Scan Size Adjust the scan area of the scanner glass to the size of the document.
Home > Fax > Receive a Fax Receive a Fax • Receive Mode Settings • Set Easy Receive • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation • Memory Receive Options • Remote Fax Retrieval 213
Home > Fax > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring) 214
Home > Fax > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax. Fax/Tel [Fax/Tel] mode helps you manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways: • Faxes will be received automatically.
Home > Fax > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode Choose the Correct Receive Mode The correct Receive Mode for you is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring and so on) you will be using on the same line as the Brother machine.
Home > Fax > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option. • The Ring Delay setting sets the number of times the machine rings before it answers in [Fax Only] and [Fax/Tel] modes.
Home > Fax > Receive a Fax > Receive Mode Settings > Set the F/T Ring Time (Pseudo/Double-ring) Set the F/T Ring Time (Pseudo/Double-ring) When you set the Receive Mode to [Fax/Tel], if the call is a fax, your machine will receive it automatically. However, if it is a voice call, the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line.
Home > Fax > Receive a Fax > Set Easy Receive Set Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
Home > Fax > Receive a Fax > Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD.
Home > Fax > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On • This feature is available only for black and white faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding, PC-Fax Receiving and Forward to Cloud operations, even if you set Backup Print to On. • Although printed faxes show the received date and time when Fax Receive Stamp is turned on, the Fax Preview screen will not display the received date and time. 1.
Home > Fax > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes When a fax is received, a message appears on the LCD. • This feature is available only for black and white faxes. • To see a fax you already previewed, press 1. Press [Fax] and [Received Faxes]. to view new faxes. 2. The fax list includes old and new faxes. A blue mark appears next to new faxes. Press the fax you want. If you want to print or delete all the faxes in the list, press [Print/Delete].
Button Result Reduce the fax. or Scroll vertically. or Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax. Start If the fax is a single page, it starts printing. A touchscreen message asks if you want to delete the fax from the machine's memory. To delete the fax, press Yes. To keep the fax in the machine's memory, press No.
Home > Fax > Receive a Fax > Shrink Page Size of an Oversized Incoming Fax Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting. 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Auto Reduction]. 2. Press [On] (or [Off]). 3. Press .
Home > Fax > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine. This feature is available only for black and white faxes. [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Fax Rx Stamp]. 1. Press 2. Press [On] (or [Off]). 3. Press .
Home > Fax > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up. • Your machine's ADF must be empty. 1. Ask the other party to load the fax and to press the Start or Send key. 2.
Home > Fax > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: • Fax Forwarding • Fax Storage • PC-Fax Receive • Forward to Cloud The machine forwards your received faxes to the online services. • Off This feature is available only for black and white faxes.
Home > Fax > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for black and white faxes. [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive]. 1. Press 2. Press a or b to display the [Fax Forward] option, and then press it. 3.
Home > Fax > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands. Your machine prints a backup copy of each stored fax. • This feature is available only for black and white faxes. 1.
Home > Fax > Receive a Fax > Memory Receive Options > Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only) Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only) Turn on the PC-Fax Receive feature, automatically store incoming faxes to your machine's memory, and then send them to your computer. Use your computer to view and store these faxes. • This feature is available only for black and white faxes.
Home > Fax > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: • • • If received faxes have already been printed, the touchscreen displays [Erase all faxes?] - If you press [Yes], faxes in the memory will be erased before the setting changes.
Home > Fax > Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive]. 2. Press [Off]. The touchscreen displays [Print all faxes?] or [Erase all faxes?] if received faxes are in your machine's memory. 3. Press .
Home > Fax > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory • This feature is available only for black and white faxes. • After you print the fax, it is erased from the machine's memory. If you select [Fax Storage], you can print all faxes from the memory. 1. Press [Settings] > [All Settings] > [Fax] > [Print Fax]. You can also print the faxes from the memory by pressing [Stored Faxes] on the touchscreen. 2. Press [Yes].
Home > Fax > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Set a Remote Access Code to access and control your Brother machine even when you are away from it. 1. Press [Settings] > [All Settings] > [Fax] > [Remote Access]. 2. Enter a three-digit code using the numbers [0] through [9], [*], or [#] using the dial pad (The preset '*' cannot be changed). Press [OK]. • DO NOT use the same code used for Fax Receive Code (*51) or Telephone Answer Code (#51).
Home > Fax > Receive a Fax > Remote Fax Retrieval > Use Your Remote Access Code Use Your Remote Access Code 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *. 3. Your Brother machine signals if it has received faxes: • One long beep - the machine received at least one fax • No beeps - the machine has not received a fax 4.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Remote Retrieval Commands Remote Retrieval Commands Use the Remote Commands in this table to access fax commands and options when you are away from your Brother machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Forward Faxes Remotely Forward Faxes Remotely Call your Brother machine from any touch-tone telephone or fax machine to forward incoming faxes to another machine. • You must turn on Fax Storage, or Fax Preview before you use this feature. 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages. 3. When you hear two short beeps, press 9 6 2. 4.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages. 3. When you hear two short beeps, press 9 5 4. 4. Wait for the long beep, enter the new number (up to 20 digits) of the remote fax machine you want your fax messages forwarded to using the dial pad, then enter # #.
Home > Fax > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Groups for Broadcasting • Dial Access Codes and Credit Card Numbers 240
Home > Fax > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations 241
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Send Tone Signals Send Tone Signals If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. This feature is available only in Canada. 1. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes]. 2. Press [Hook]. 3. Press # on the machine’s control panel.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call. If you are at the machine, lift the external telephone’s handset, and then press [Pickup] button to answer.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone 244
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. This feature is available only in the USA and Canada. The calls are usually passed down or 'rolled over' to the next available telephone line in a preset order.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. This feature is available only in the USA and Canada. The two telephone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. • This feature is available only in the USA and Canada.
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Store Address Book Numbers from Outgoing Calls • Store Address Book Numbers from Caller ID History • Change or Delete Address Book Names or Numbers 249
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers 1. Press [Fax] > [Address Book]. 2. Do the following steps: a. Press [Edit] > [Add New Address] > [Name]. b. Enter the name (up to 16 characters) using the touchscreen. Press [OK]. c. Press [Address 1]. d. Enter the first fax or telephone number (up to 20 digits) using the touchscreen. Press [OK]. • Press [Pause] to insert a pause between numbers.
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers from Outgoing Calls Store Address Book Numbers from Outgoing Calls You can store Address Book numbers from the Outgoing Call history. 1. Press [Fax] > [Call History] > [Outgoing Call]. 2. Press a or b to display the number you want to store, and then press it. 3. Press [Edit] > [Add to Address Book] > [Name]. To delete the number from the Outgoing Call history list, press [Edit] > [Delete].
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers from Caller ID History Store Address Book Numbers from Caller ID History If you have a Caller ID subscriber service from your telephone company, you can store Address Book numbers from incoming calls in the Caller ID history. 1. Press [Fax] > [Call History] > [Caller ID History]. 2. Press a or b to display the name or number you want to store, and then press it. 3. Press [Edit] > [Add to Address Book] > [Name].
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers 1. Press [Fax] > [Address Book] > [Edit]. 2. Do one of the following: • Press [Change] to edit the names or fax or telephone numbers. Press a or b to display the number you want to change, and then press it. - To change the name, press [Name]. Enter the new name (up to 16 characters) using the touchscreen. Press [OK].
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting Set up Groups for Broadcasting A Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers. First, you must store each fax number in the Address Book. Then you can include them as numbers in the Group. Each Group uses up an Address Book number. You can store up to six Groups, or you can assign up to 198 numbers to a large Group. 1. Press [Fax] > [Address Book]. 2.
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Change a Broadcasting Group Name Change a Broadcasting Group Name 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you want to change, and then press it. 3. Press [Name]. 4. Enter the new Group name (up to 16 characters) using the touchscreen. Press [OK]. To change a character, press d or c to position the cursor to highlight the incorrect character, and then press .
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Delete a Broadcasting Group Delete a Broadcasting Group 1. Press [Fax] > [Address Book] > [Edit] > [Delete]. 2. Press a or b to display the Group you want to delete, and then press it. 3. Press [OK]. 4. Press .
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you want to change, and then press it. 3. Press a or b to display [Add/Delete], and then press it. 4. Press a or b to display the number you want to add or delete. 5.
Home > Fax > Voice Operations and Fax Numbers > Dial Access Codes and Credit Card Numbers Dial Access Codes and Credit Card Numbers Sometimes you may want to choose from several long-distance carriers when you send a fax. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes of longdistance carriers and credit card numbers as Address Book numbers.
Home > Fax > Telephone Services and External Devices Telephone Services and External Devices • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones 259
Home > Fax > Telephone Services and External Devices > Voice Mail Voice Mail This feature is available only in the USA and Canada. If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. For example, if your Voice Mail is set to answer after four rings and your Brother machine is set to answer after two rings, then your Brother machine will answer first.
Home > Fax > Telephone Services and External Devices > Distinctive Ring Distinctive Ring This feature is available only in the USA and Canada. Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.
Ring Pattern Rings 3 short-short-long 4 very long (normal pattern) • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown. • The machine will answer only calls to its registered number. • The first two rings are silent on the machine. This is because the fax must <> to the ring pattern (to compare it to the pattern that was ‘registered’).
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Register the Distinctive Ring Pattern Register the Distinctive Ring Pattern This feature is available only in the USA and Canada. After you set the Distinctive Ring feature to [On], your Distinctive Ring number will receive faxes automatically. The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while Distinctive Ring is set to [On].
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring This feature is available only in the USA and Canada. [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Distinctive] > 1. Press [Distinctive]. 2. Press [Off]. 3. Press . When you turn off Distinctive Ring, the machine will stay in [Manual] mode. You must set the Receive Mode again.
Home > Fax > Telephone Services and External Devices > Caller ID Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. • The [# Unavailable] message means the call originated outside your Caller ID service area. • The [Private Call] message means the caller has intentionally blocked transmission of Caller ID information.
Home > Fax > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services. Your machine may not work with some VoIP systems.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). 1. Plug the telephone line cord from the telephone wall jack into the jack labeled LINE. 2. Remove the protective cap (1) from the jack labeled EXT.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. We recommend beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes 271
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT. Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Use extension telephones If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code *51.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use a Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you must go to the machine so you can press [Pickup] to transfer the call to the cordless handset.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Fax Receive Code If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code *51. Wait for the chirping sounds then replace the handset. If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing the Start button and then selecting the option to receive.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes The preset Fax Receive Code is *51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes, for example to ### and 999. 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Remote Codes]. 2.
Home > Fax > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports 277
Home > Fax > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
Home > Fax > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). [Settings] > [All Settings] > [Fax] > [Report Setting] > [Journal Period]. 1. Press 2. Press [Journal Period]. 3. Press a or b to select an interval.
Home > Fax > PC-FAX PC-FAX • PC-FAX for Windows® • PC-FAX for Mac 280
Home > Fax > PC-FAX > PC-FAX for Windows® PC-FAX for Windows® • PC-FAX Overview (Windows®) • Send a Fax Using PC-FAX (Windows®) • Receive Faxes on Your Computer (Windows®) 281
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) PC-FAX Overview (Windows®) Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine.
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure PC-FAX (Windows®) Configure PC-FAX (Windows®) Before sending faxes using PC-FAX, personalize the send options in each tab of the PC-FAX Setup dialog box. 1. Do one of the following: • Windows® 7 Click (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending.
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) Configure your PC-Fax Address Book (Windows®) Add, edit and delete members and groups to personalize your Brother Address Book.
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Add a Member to your PC-FAX Address Book (Windows®) Add a Member to your PC-FAX Address Book (Windows®) Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using Brother PC-Fax software. 1. Do one of the following: • Windows® 7 Click (Start) > All Programs > Brother > Brother Utilities.
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Create a Group in your PC-FAX Address Book (Windows®) Create a Group in your PC-FAX Address Book (Windows®) Create a group to broadcast the same PC-FAX to several recipients at one time. 1. Do one of the following: • Windows® 7 (Start) > All Programs > Brother > Brother Utilities. Click Click the drop-down list and select your model name (if not already selected).
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Edit Member or Group Information in your PC-FAX Address Book (Windows®) Edit Member or Group Information in your PC-FAX Address Book (Windows®) 1. Do one of the following: • Windows® 7 (Start) > All Programs > Brother > Brother Utilities. Click Click the drop-down list and select your model name (if not already selected).
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Delete a Member or Group in your PC-FAX Address Book (Windows®) Delete a Member or Group in your PC-FAX Address Book (Windows®) 1. Do one of the following: • Windows® 7 Click (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Export your PC-FAX Address Book (Windows®) Export your PC-FAX Address Book (Windows®) You can export the Address Book as an ASCII text file (*.csv), a vCard (an electronic business card), or Remote Setup Dial Data and save it on your computer. • You cannot export the group settings when you export the Address Book data. 1.
Select and add the items in the order you want them listed. 5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7. Browse to the folder on your computer where you want to save the data, type the file name, and then click Save.
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Import Information to your PC-FAX Address Book (Windows®) Import Information to your PC-FAX Address Book (Windows®) You can import ASCII text files (*.csv), vCards (electronic business cards), or Remote Setup Dial Data into your Address Book. 1. Do one of the following: • Windows® 7 Click (Start) > All Programs > Brother > Brother Utilities.
6. Click OK. 7. Browse to the folder where you want to import the data, type the file name, and then click Open.
Home > Fax > PC-FAX > PC-FAX for Windows® > Send a Fax Using PC-FAX (Windows®) Send a Fax Using PC-FAX (Windows®) PC-FAX supports only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes. 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4.
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®) Receive Faxes on Your Computer (Windows®) Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want.
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®) > Receive Faxes Using PC-FAX Receive (Windows®) Receive Faxes Using PC-FAX Receive (Windows®) Brother's PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install the Brother software and drivers and works on locally- or network-connected machines. • PC-FAX Receive supports only black and white faxes.
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®) > Receive Faxes Using PC-FAX Receive (Windows®) > Run Brother's PC-FAX Receive on Your Computer (Windows®) Run Brother's PC-FAX Receive on Your Computer (Windows®) We recommend selecting the Start PC-FAX Receive on computer startup check box so that the software runs automatically and can transfer any faxes upon computer startup. 1.
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®) > Receive Faxes Using PC-FAX Receive (Windows®) > Run Brother's PC-FAX Receive on Your Computer (Windows®) > Set Up Your Computer for PC-FAX Receiving (Windows®) Set Up Your Computer for PC-FAX Receiving (Windows®) 1. Double-click the (PC-FAX Receive) icon in your computer task tray. The PC-FAX Receive window appears. 2. Click Settings. 3.
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®) > Receive Faxes Using PC-FAX Receive (Windows®) > Run Brother's PC-FAX Receive on Your Computer (Windows®) > Add Your Brother Machine to PC-FAX Receiving (Windows®) Add Your Brother Machine to PC-FAX Receiving (Windows®) • If you installed the machine following the instructions for a network user, then the machine should already be configured for your network. 1.
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®) > Receive Faxes Using PC-FAX Receive (Windows®) > View Received PC-FAX Messages (Windows®) View Received PC-FAX Messages (Windows®) Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1. Double-click the (PC-FAX Receive) icon in your computer task tray. The PC-FAX Receive window appears. 2. Click any faxes in the list to view them. 3.
Related Information • Receive Faxes Using PC-FAX Receive (Windows®) 300
Home > Fax > PC-FAX > PC-FAX for Mac PC-FAX for Mac Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps reduce your paper consumption and save time.
Home > Fax > PC-FAX > PC-FAX for Mac > Send Faxes from Your Application (Mac) Send Faxes from Your Application (Mac) PC-FAX supports only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes. 1. Create a document in a Mac application. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Click the application pop-up menu, and then select the Send Fax option. 4.
To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field. 6. Click Print to send the fax.
Home > PhotoCapture Center PhotoCapture Center • Print Photos Directly from Media • Copy Photos from Media to a Computer • Print Photos from ControlCenter4 (Windows®) 304
Home > PhotoCapture Center > Print Photos Directly from Media Print Photos Directly from Media When your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive, scan documents and save them directly to a memory card or USB flash drive. When your machine is connected to a computer, you can use your computer to access a memory card or USB flash drive inserted in the front of the machine.
Home > PhotoCapture Center > Print Photos Directly from Media > Compatible Media Compatible Media Your Brother machine has media drives (slots) for use with common data storage and digital camera media. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard. Other USB devices are not supported.
Home > PhotoCapture Center > Print Photos Directly from Media > Important Information about Photo Printing Important Information about Photo Printing USB flash drive support is available only for certain models. Your machine is designed to be compatible with modern digital camera image files, memory cards and USB flash drives. Read the points below to avoid errors: • The image file extension must be .JPG (other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine Print Photos from Media on the Brother Machine • Preview and Print Photos from Media • Print a Photo Index Sheet (Thumbnails) from Media • Print Photos by Image Number • Print ID Photos • Print Photos with Auto Cropping • Print Borderless Photos from Media • Print the Date from Your Photo's Data • Print Settings for Photos 308
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Preview and Print Photos from Media Preview and Print Photos from Media Preview your photos on the LCD before you print them. • If your photos are large files, there may be a delay before each photo is displayed. 1. Put the memory card or USB flash drive in the correct slot. 2. Press [Photo] > [Select Files]. 3. Press d or c to display the photo you want to print, and then press it.
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print a Photo Index Sheet (Thumbnails) from Media Print a Photo Index Sheet (Thumbnails) from Media Print a photo Index Sheet to see small preview versions of all pictures on your memory card or USB flash drive. • The machine assigns numbers for images (such as No.1, No.2, No.3, and so on).
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print Photos by Image Number Print Photos by Image Number Before you can print an individual image, you must print the photo Index Sheet (thumbnails) to know the image number. 1. Put the memory card or USB flash drive in the correct slot. 2. Press [Photo] > [Index Print] > [Print Photos]. 3. Enter the image numbers you want to print using the touchscreen.
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print ID Photos Print ID Photos Select a photo stored in a memory card or USB flash drive and print ID photos for your resume, passport and so on. You can print four ID photos on one sheet of paper, and crop large images to preset sizes. Only one photo will be printed when you select the [2x2inch] or [50x70mm (2x2.
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print Photos with Auto Cropping Print Photos with Auto Cropping If your photo is too long or too wide to fit the space in your layout, part of the image will be cropped. • The factory setting is On. To print the whole image, change this setting to Off. • If you set the [Cropping] setting to Off, set the [Borderless] setting to Off, also. Cropping: On Cropping: Off 1.
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print Borderless Photos from Media Print Borderless Photos from Media This feature expands the printable area to the edges of the paper. Printing time will be slower. 1. Put the memory card or USB flash drive in the correct slot. 2. Press [Photo] > [Select Files]. 3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK]. 4. Press [OK]. 5.
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print the Date from Your Photo's Data Print the Date from Your Photo's Data Print the date if it is already in your photo’s information. The date will be printed on the lower-right corner. To use this setting, the photo must include the date. 1. Put the memory card or USB flash drive in the correct slot. 2. Press [Photo] > [Select Files]. 3. Press d or c to display each photo.
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print Settings for Photos Print Settings for Photos Press the [Print Settings] option to display the settings shown in the table. Option Description Print Quality Select the print resolution for your type of document. When you select the Inkjet Paper option in the Paper Type setting, you can select only Fine. Paper Type Select the paper type. Paper Size Select the paper size.
Home > PhotoCapture Center > Copy Photos from Media to a Computer Copy Photos from Media to a Computer If you would like to copy photos stored in a memory card or USB flash drive to a folder on your computer, follow the steps for your connection type and Operating System.
Home > PhotoCapture Center > Copy Photos from Media to a Computer > Before Copying Photos Before Copying Photos IMPORTANT DO NOT start your computer with a memory card or USB flash drive in the media drive of the machine. You could lose your data or damage the media. • The machine will read only the media that was put in first. • While the machine is printing photos from the media, your computer cannot access the photo printing for any other operation.
Home > PhotoCapture Center > Copy Photos from Media to a Computer > Copy Photos from Media Over a Local Connection Copy Photos from Media Over a Local Connection You can copy photos from media to your computer when it is locally connected (via USB) to your machine. 1. Insert a memory card or USB flash drive into your machine. 2. Do one of the following: • ( Windows®) In Windows® Explorer, double-click the Removable Disk icon. • (Mac) Double-click the removable disk icon.
Home > PhotoCapture Center > Print Photos from ControlCenter4 (Windows®) Print Photos from ControlCenter4 (Windows®) You can print and edit photos using various ControlCenter features. 1. Make sure you have loaded the correct media in the paper tray. IMPORTANT • For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. Click the (ControlCenter4) icon in the task tray, and then click Open. 3.
Option Description Deselect All Deselects all thumbnails in the current view. 6. Specify the number of copies you want to print (1-99) by clicking . 7. To trim the photo before printing, click Edit. 8. Click Print. The print settings window appears. 9. Configure the settings for the Paper Size, Media Type, and Layout options. 10. Click the Properties button to configure the Print Quality, Color / Grayscale and Color Mode options, if needed.
Home > PhotoCapture Center > Print Photos from ControlCenter4 (Windows®) > Edit Photos Using ControlCenter4 (Windows®) Edit Photos Using ControlCenter4 (Windows®) 3 4 5 1. This area shows which images are currently selected, and how many copies of each image will be printed. 2. These buttons allow you to control how you view the selected image. Description Buttons (Compare) Compare the edited image with the original. (Undo) Cancel the last edit applied to the selected image.
5. Image Enhancement Nature Scene Select this option to enhance natural colors, such as green and blue. Night Scene Select this option to optimize the image adjustments for a night scene photo. Soft Light Select this option to soften bright edges.
Home > Network Network • Configure Network Details Using the Control Panel • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users 324
Home > Network > Configure Network Details Using the Control Panel Configure Network Details Using the Control Panel To configure the machine to your network, use the control panel's [Network] menu selections. • For information about the network settings you can configure using the control panel, see Related Information: Settings Tables.
Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system.
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility.
Home > Network > Network Management Software and Utilities > Learn about Network Management Software and Utilities Learn about Network Management Software and Utilities Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Before Configuring Your Brother Machine for a Wireless Network Before Configuring Your Brother Machine for a Wireless Network Before attempting to configure a wireless network, confirm the following: • If you are using an enterprise wireless network, you must know the User ID and Password.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) If your wireless access point/router supports WPS (Push Button Configuration), you can use WPS from your machine's control panel menu to configure your wireless network settings.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your wireless network settings.
• The Registrar is usually the wireless LAN access point/router. • The settings page will differ depending on the brand of wireless LAN access point/router. For more information, see the instructions supplied with your wireless LAN access point/router. If you are using a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, complete the following steps: 6. Do one of the following: Windows® 7 • Click (Start) > Devices and Printers > Add a device.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1. Check and write down the current wireless network settings.
• For more information about how to enter text, see the Appendix. • Your Brother machine supports the use of the first WEP key only. 10. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1. Check and record the current wireless network settings.
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use. • If you verify your machine using the common name of the server certificate, we recommend writing down the common name before you start configuration.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® Use Wi-Fi Direct® • Print or Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network • I Cannot Complete the Wireless Network Setup Configuration 338
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Print or Scan from Your Mobile Device Using Wi-Fi Direct Print or Scan from Your Mobile Device Using Wi-Fi Direct Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Wi-Fi Direct Network Configuration Overview Wi-Fi Direct Network Configuration Overview The following instructions offer five methods for configuring your Brother machine in a wireless network environment. Select the method you prefer for your environment. Check your mobile device for configuration. 1.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method Configure Your Wi-Fi Direct Network Using the One-Push Method If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi Direct connection request received.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the One-Push Method of WiFi Protected Setup™ (WPS) If your mobile device supports WPS (PBC; Push Button Configuration), follow these steps to configure a Wi-Fi Direct network: When the machine receives the Wi-Fi Direct re
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method Configure Your Wi-Fi Direct Network Using the PIN Method If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi Direct connection request re
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) If your mobile device supports the PIN Method of Wi-Fi Protected Setup™ (WPS), follow these steps to configure a Wi-Fi Direct network: When the machine receives the Wi-Fi Direct
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually. 1. Press [Settings] > [All Settings] > [Network] > [Wi-Fi Direct] > [Manual]. 2. The machine will display the SSID name and Password.
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Configure and Operate LDAP Search • Synchronize Time with the SNTP Server Using Web Based Management 347
Home > Network > Advanced Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where "xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.
Home > Network > Advanced Network Features > Configure and Operate LDAP Search Configure and Operate LDAP Search The LDAP feature allows you to search for information, such as fax numbers and email addresses, on your server. When you use the Fax feature, you can use the LDAP search to find fax numbers or email addresses. • The LDAP feature does not support simplified Chinese, traditional Chinese, or Korean. • The LDAP feature supports LDAPv3. • The LDAP feature does not support SSL/TLS.
Home > Network > Advanced Network Features > Configure and Operate LDAP Search > Change LDAP Configuration Using Web Based Management Change LDAP Configuration Using Web Based Management Use Web Based Management to configure your LDAP settings in a web browser. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3.
Home > Network > Advanced Network Features > Configure and Operate LDAP Search > Perform an LDAP Search Using Your Machine's Control Panel Perform an LDAP Search Using Your Machine's Control Panel After you configure LDAP settings, you can use the LDAP search feature to find fax numbers to use for: • Sending a Fax • The LDAP feature supports LDAPv3. • The LDAP feature does not support SSL/TLS.
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server. (This is not the time displayed on the machine's LCD.) You can automatically or manually synchronize the machine's time with the Coordinated Universal Time (UTC) provided by the SNTP time server.
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Configure date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries. 1. Start your web browser. 2.
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure the SNTP Protocol Using Web Based Management Configure the SNTP Protocol Using Web Based Management Configure the SNTP protocol to synchronize the time the machine uses for authentication with the time kept by the SNTP time server. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report 355
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address. • This feature restores all wired (supported models only) and wireless network settings to the factory settings.
Home > Network > Technical Information for Advanced Users > Print the WLAN Report Print the WLAN Report The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code on the printed report. 1. Press [Settings] > [All Settings] > [Print Reports] > [WLAN Report] > [Yes]. The machine will print the WLAN Report. If the WLAN Report does not print, check your machine for errors.
Home > Network > Technical Information for Advanced Users > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The wireless setting is not activated. Change the wireless setting to ON.
Error Code Problem and Recommended Solutions TS-08 Two or more WLAN access points that have WPS enabled are detected. • Confirm that only one WLAN access point/router within range has the WPS method active and try again. • Try again after a few minutes to avoid interference from other access points. How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1.
Home > Security Security • Network Security Features 360
Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Secure Function Lock 3.0 • Use Active Directory® Authentication • Use LDAP Authentication • Manage Your Network Machine Securely Using SSL/TLS • Manage Your Network Machine Securely Using IPsec • Send an Email Securely • Use IEEE 802.
Home > Security > Network Security Features > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine. We recommend disabling the FTP and TFTP protocols. Accessing the machine using these protocols is not secure.
Home > Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management • Scan Using Secure Function Lock 3.0 • Configure Public Mode for Secure Function Lock 3.0 • Additional Secure Function Lock 3.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Before Using Secure Function Lock 3.0 Before Using Secure Function Lock 3.0 Use Secure Function Lock to configure passwords, set specific user page limits, and grant access to some or all of the functions listed here. You can configure and change the following Secure Function Lock 3.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If the machine prompts you for a password, type it, and then click . 4. Click the Administrator tab. 5.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Scan Using Secure Function Lock 3.0 Scan Using Secure Function Lock 3.0 Setting Scan restrictions (for administrators) Secure Function Lock 3.0 allows an administrator to restrict which users are allowed to scan. When the Scan feature is set to Off for the public user setting, only users who have the Scan check box selected will be able to scan.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Public Mode for Secure Function Lock 3.0 Configure Public Mode for Secure Function Lock 3.0 Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users. Public users will not need to enter a password to access the features made available through Public Mode settings. Public Mode includes print jobs sent via Google Cloud Print™, Brother iPrint&Scan, and CUPS driver (Mac). 1.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current and last page counter including User List / Restricted Functions information as a CSV file.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Register an External IC Card Reader Register an External IC Card Reader When you connect an external IC card reader, use Web Based Management to register the card reader. Your machine supports HID class driver supported external IC card readers. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3.
Home > Security > Network Security Features > Use Active Directory® Authentication Use Active Directory® Authentication • Introduction to Active Directory® Authentication • Configure Active Directory® Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory® Authentication) 370
Home > Security > Network Security Features > Use Active Directory® Authentication > Introduction to Active Directory® Authentication Introduction to Active Directory® Authentication Active Directory® Authentication restricts the use of your Brother machine. If Active Directory® Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
Home > Security > Network Security Features > Use Active Directory® Authentication > Configure Active Directory® Authentication Using Web Based Management Configure Active Directory® Authentication Using Web Based Management Active Directory® authentication supports Kerberos authentication and NTLMv2 authentication. You must configure the SNTP protocol (network time server) and DNS server configuration for authentication. 1. Start your web browser. 2.
Home > Security > Network Security Features > Use Active Directory® Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory® Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory® Authentication) When Active Directory® Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel. 1.
Home > Security > Network Security Features > Use LDAP Authentication Use LDAP Authentication • Introduction to LDAP Authentication • Configure LDAP Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) 374
Home > Security > Network Security Features > Use LDAP Authentication > Introduction to LDAP Authentication Introduction to LDAP Authentication LDAP Authentication restricts the use of your Brother machine. If LDAP Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
Home > Security > Network Security Features > Use LDAP Authentication > Configure LDAP Authentication Using Web Based Management Configure LDAP Authentication Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If the machine prompts you for a password, type it, and then click . 4. Click the Administrator tab. 5.
Home > Security > Network Security Features > Use LDAP Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) When LDAP Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel. 1. On the machine's control panel, use the touchscreen to enter your User ID and Password. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Certificates and Web Based Management 378
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine. The following security certificate features can be used with the machine: • SSL/TLS communication • IEEE 802.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate • Create and Install a Certificate from a Certificate Authority (CA) • Import and Export a CA Certificate 381
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a Certificate Authority (CA).
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows® users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine 383
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Install the Self-signed Certificate for Windows® users with Administrator Rights Install the Self-signed Certificate for Windows® users with Administrator Rights The following steps are for Microsoft® Internet Explorer®.
6. Click Install Certificate…. 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Selfsigned Certificate Import the Self-signed Certificate 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Selfsigned Certificate Export the Self-signed Certificate 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) Create and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
12. Click Save. 13. Click b next to Save, and then specify the location where you want to save the file. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server® 2008/2012/2012 R2/2016, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto t
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Manage Multiple Certificates Manage Multiple Certificates The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec Manage Your Network Machine Securely Using IPsec • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management • Configure an IPsec Template Using Web Based Management 401
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Introduction to IPsec Introduction to IPsec IPsec (Internet Protocol Security) is a security protocol that uses an optional Internet Protocol function to prevent manipulation and ensure the confidentiality of data transmitted as IP packets. IPsec encrypts data carried over the network, such as print data sent from computers to a printer.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure IPsec Using Web Based Management Configure IPsec Using Web Based Management The IPsec connection conditions are comprised of two Template types: Address and IPsec. You can configure up to 10 connection conditions. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If the machine prompts you for a password, type it, and then click . 4. Click the Network tab.
Option Description Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. 9. Click Submit. When you change the settings for the template currently in use, restart your machine to active the configuration.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management Configure an IPsec Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If the machine prompts you for a password, type it, and then click . 4. Click the Network tab. 5.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv1 High Security or IKEv1 Medium Security. The setting items are different depending on the selected template.
Option Description • Encryption Select DES, 3DES, AES-CBC 128, or AES-CBC 256. • Hash • SA Lifetime Select None, MD5, SHA1, SHA256, SHA384 or SHA512. Specify the IKE SA lifetime. Type the time (seconds) and number of kilobytes (KByte). • Encapsulation Mode Select Transport or Tunnel. • Remote Router IP-Address Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected.
Related Information • Configure an IPsec Template Using Web Based Management 409
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv2 High Security, or IKEv2 Medium Security. The setting items are different depending on the selected template.
Option Description SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established.
Option Description You can select only the certificates that were created using the Certificate page of Web Based Management's Security configuration screen.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom.
Option Description the SA, is included in the Authentication Header (AH) and Encapsulating Security Payload (ESP) header. These settings are necessary when Custom is selected for Use Prefixed Template, and Manual is selected for Internet Key Exchange (IKE). Enter the In/Out values. (3-10 characters) Encapsulating Security • Protocol Select ESP or AH. - ESP is a protocol for carrying out encrypted communication using IPsec.
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS 415
Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3.
Home > Security > Network Security Features > Send an Email Securely > Send an Email with User Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports (available for certain models).
Home > Security > Network Security Features > Send an Email Securely > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS communication methods. To use email server that is using SSL/TLS communication, you must configure following settings. We recommend using Web Based Management to configure SSL/TLS. Verify Server Certificate Under SSL/TLS, if you choose SSL or TLS, the Verify Server Certificate check box will be selected automatically.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • IEEE 802.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > What Is IEEE 802.1x Authentication? What Is IEEE 802.1x Authentication? IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration.
• To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. • If you select EAP-FAST, PEAP, EAP-TTLS, or EAP-TLS authentication, select the verification method from the Server Certificate Verification drop-down list.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > IEEE 802.1x Authentication Methods IEEE 802.1x Authentication Methods LEAP (Wireless network) Lightweight Extensible Authentication Protocol (LEAP) is a proprietary EAP method developed by Cisco Systems, Inc., which uses a user ID and password for authentication.
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • Mobile Printing for Windows® • Mopria® Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC) 424
Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect • Upload a Document from an External Memory Device Using Brother Web Connect • Download and Print Documents Using Brother Web Connect • Download and Save a Document to an External Memory Device Using Brother Web Connect • FaxForward to Cl
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview Brother Web Connect Overview Certain websites provide services that allow users to upload and view images and files on the website. Your Brother machine can scan images and upload them to these services, and also download from and print images that are already uploaded to these services. 1 3 2 4 1. Printing 2. Scanning 3. Photos, images, documents and other files 4.
Home > Mobile/Web Connect > Brother Web Connect > Online Services Used with Brother Web Connect Online Services Used with Brother Web Connect Use Brother Web Connect to access online services from your Brother machine. Some of these web services offer business versions. To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Google Drive™ Evernote® Accessible Services Dropbox OneNote® Brother CreativeCenter OneDrive Box Upload scanned images Upload images saved on media FaxForward to the online services PPTX PPTX JPEG JPEG PDF PDF DOCX DOCX XLSX XLSX PPTX PPTX TIFF TIFF JPEG - JPEG JPEG PDF PDF TIFF TIFF • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea - - - Brother Web Connect supports only file names written in English.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management 429
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Brother Software Installation for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect The initial installation of Brother Web Connect requires a computer that has access to the Internet and has the Brother machine's software installed.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server information must be configured on the machine: • Proxy server address • Port number • User Name • Password 1.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: • Proxy server address • Port number • User Name • Password We recommend Microsoft® Internet Explorer® 11/Microsoft Edge™ for Windows®, and Safari 10/11 for Mac.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect • Set Up Brother Web Connect for Brother CreativeCenter 433
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary): Step 1: Create an account with the service you want to use. Access the service's website using a computer and create an account. (If you already have an account, there is no need to create an additional account.
Related Information • Set Up Brother Web Connect 435
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Create an Account for Each Online Service Before Using Brother Web Connect Create an Account for Each Online Service Before Using Brother Web Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1.
4. Make a note of your temporary ID, as you will need it to register accounts to the machine. The temporary ID is valid for 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Register an Account on Your Brother Machine for Brother Web Connect Register an Account on Your Brother Machine for Brother Web Connect You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want. • You must apply for Brother Web Connect access to register an account on your machine.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Set Up Brother Web Connect for Brother CreativeCenter Set Up Brother Web Connect for Brother CreativeCenter Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to create the calendars, business cards, posters and greeting cards available at www.brother.com/creativecenter. Brother CreativeCenter is not available in all countries.
Home > Mobile/Web Connect > Brother Web Connect > Scan and Upload Documents Using Brother Web Connect Scan and Upload Documents Using Brother Web Connect Upload your scanned photos and documents directly to a web service without using a computer. • When scanning and uploading JPEG files, black and white scanning is not available. • When scanning and uploading Searchable PDF or Microsoft® Office files, black and white and gray scanning is not available.
Home > Mobile/Web Connect > Brother Web Connect > Upload a Document from an External Memory Device Using Brother Web Connect Upload a Document from an External Memory Device Using Brother Web Connect Documents saved on media (such as a memory card or a USB flash drive) connected to the machine can be uploaded directly to a web service. • Uploaded documents are saved in an album named From_BrotherDevice. • USB flash drive is available only for some models.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect Download and Print Documents Using Brother Web Connect Documents that have been uploaded to your account can be downloaded directly to your machine and printed. Documents that other users have uploaded to their own accounts for sharing can also be downloaded to your machine and printed, as long as you have viewing privileges for those documents.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Using Web Services Download and Print Using Web Services For information on Brother CreativeCenter Templates, see Related Information. 1. Press d or c to display [Web]. Press [Web]. • If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK].
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Brother CreativeCenter Templates Download and Print Brother CreativeCenter Templates Brother CreativeCenter is not available in all countries. 1. Press d or c to display [Apps]. Press [Apps]. • If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK].
Home > Mobile/Web Connect > Brother Web Connect > Download and Save a Document to an External Memory Device Using Brother Web Connect Download and Save a Document to an External Memory Device Using Brother Web Connect JPEG, PDF and Microsoft® Office files can be downloaded from a service and saved directly on media connected to the machine.
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services. 1 1. Web Service • Use the FaxForward to E-mail feature to automatically forward incoming faxes to an inbox as email attachments.
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail > Turn On FaxForward to Cloud or E-mail Turn On FaxForward to Cloud or E-mail Turn on the FaxForward feature to automatically forward incoming faxes to either an online service or an inbox as email attachments. • This feature is available only for black and white faxes. • If you turn on FaxForward, you cannot use the following features: - [Fax Forward] - [Fax Storage] - [PC Fax Receive] 1.
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail > Turn Off FaxForward to Cloud or E-mail Turn Off FaxForward to Cloud or E-mail Turn off FaxForward when you want to stop incoming faxes from automatically going to either an online service or an inbox as email attachments. If there are received faxes still in your machine's memory, you cannot turn off FaxForward. 1. Press d or c to display [Apps]. Press [Apps].
Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • Print from Google Chrome™ or Chrome OS™ • Print from Google Drive™ for Mobile • Print from Gmail™ Webmail Service for Mobile 450
Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview Google Cloud Print™ is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device. Printing from Android™ apps requires installing the Google Cloud Print™ app from the Google Play™ Store. 1 2 3 4 1. Print request 2. Internet 3.
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • Register Your Machine with Google Cloud Print Using Google Chrome™ • Register Your Machine with Google Cloud Print Using Web Based Management 452
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print > Network Settings for Using Google Cloud Print Network Settings for Using Google Cloud Print In order to use Google Cloud Print™, your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with Google Cloud Print Using Google Chrome™ Register Your Machine with Google Cloud Print Using Google Chrome™ Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.com/signup) and create an account. Make sure your Brother machine is idle before starting the registration process.
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with Google Cloud Print Using Web Based Management Register Your Machine with Google Cloud Print Using Web Based Management Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.com/signup) and create an account.
Home > Mobile/Web Connect > Google Cloud Print > Print from Google Chrome™ or Chrome OS™ Print from Google Chrome™ or Chrome OS™ 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. 3. Click the Google Chrome™ menu icon. 4. Click Print. 5. Select your machine from the printer list. 6. Change print options, if needed. 7. Click Print.
Home > Mobile/Web Connect > Google Cloud Print > Print from Google Drive™ for Mobile Print from Google Drive™ for Mobile 1. Make sure your Brother machine is turned on. 2. Access Google Drive™ from your Android™ or iOS device’s web browser. 3. Open the document that you want to print. 4. Tap the menu icon. 5. Tap Print. 6. Select your machine from the printer list. 7. Change print options, if needed. 8. Tap or Print.
Home > Mobile/Web Connect > Google Cloud Print > Print from Gmail™ Webmail Service for Mobile Print from Gmail™ Webmail Service for Mobile 1. Make sure your Brother machine is turned on. 2. Access the Gmail™ webmail service from your Android™ or iOS device’s web browser. 3. Open the email that you want to print. 4. Tap the menu icon. If Print appears beside the attachment name, you can also print the attachment. Tap Print, and then follow the instructions on your mobile device. 5. Tap Print. 6.
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS) 459
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. AirPrint also lets you send faxes directly from your Mac computer without printing them and lets you scan documents to your Mac computer. For more information, visit Apple’s website.
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left. The Add screen appears. 4. Select your Brother machine, and then select AirPrint from the Use pop-up menu. 5. Click Add.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS) 462
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print. 3. Tap or . 4. Tap Print. 5. Make sure your Brother machine is selected. 6. If a different machine (or no printer) is selected, tap Printer.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your Brother machine is in the printer list on your Mac computer. 1. Make sure your Brother machine is turned on. 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4.
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your Brother machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple Menu. 3. Click Printers & Scanners. 4. Select your Brother machine from the scanner list. 5. Click the Scan tab, and then click the Open Scanner… button. The Scanner screen appears. 6.
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (macOS) Send a Fax Using AirPrint (macOS) Make sure your Brother machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. • AirPrint supports only black and white fax documents. • Your machine supports the Secure Function Lock feature. Sending faxes via AirPrint is not available if Fax Tx for each user is restricted. 1. Make sure your Brother machine is turned on. 2.
Home > Mobile/Web Connect > Mobile Printing for Windows® Mobile Printing for Windows® Mobile printing for Windows® is a function to print wirelessly from your Windows® mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows® apps support this function. 2 1 3 1. Windows® mobile device (Windows® 10 Mobile or later) 2. Wi-Fi® connection 3.
Home > Mobile/Web Connect > Mopria® Print Service Mopria® Print Service Mopria® Print Service is a print feature on Android™ mobile devices (Android™ version 4.4 or later) developed by the Mopria® Alliance. With this service, you can connect to the same network as your machine and print without additional setup. Many native Android™ apps support printing. 2 1 3 1. Android™ 4.4 or later 2. Wi-Fi® Connection 3.
Home > Mobile/Web Connect > Brother iPrint&Scan for Mobile Devices Brother iPrint&Scan for Mobile Devices Use Brother iPrint&Scan to print and scan from various mobile devices. • For Android™ Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android™ device, without using a computer. Download and install Brother iPrint&Scan from the Google Play™ Store app.
Home > Mobile/Web Connect > Near-Field Communication (NFC) Near-Field Communication (NFC) Near-Field Communication (NFC) allows for simple transactions, data exchange and wireless connections between two devices that are close to each other. If your Android™ device is NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device or scan photos and documents to the device by touching it to the NFC symbol on the machine's control panel.
Home > ControlCenter ControlCenter Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using ControlCenter gives you direct access to specific applications.
Home > ControlCenter > ControlCenter4 (Windows®) ControlCenter4 (Windows®) • Change the Operation Mode in ControlCenter4 (Windows®) • Scan Using ControlCenter4 Home Mode (Windows®) • Scan Using ControlCenter4 Advanced Mode (Windows®) • Set Up the Brother Machine Using ControlCenter4 (Windows®) • Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows®) • Set Up the Brother Machine from Your Computer (Windows®) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows®) 472
Home > ControlCenter > ControlCenter4 (Windows®) > Change the Operation Mode in ControlCenter4 (Windows®) Change the Operation Mode in ControlCenter4 (Windows®) ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any time. Home Mode Advanced Mode • Home Mode ControlCenter4 Home Mode lets you access your machine's main features easily.
• Advanced Mode ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. To change operation mode: 1. Click the (ControlCenter4) icon in the task tray, and then select Open. 2. Click the Configuration button, and then select Mode Select. 3. The mode selection dialog box appears. Select either the Home Mode or Advanced Mode option. 4. Click OK.
Home > ControlCenter > ControlCenter4 (Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) Scan Using ControlCenter4 Home Mode (Windows®) Use ControlCenter4 Home Mode to access your machine's main features.
Home > ControlCenter > ControlCenter4 (Windows®) > Scan Using ControlCenter4 Advanced Mode (Windows®) Scan Using ControlCenter4 Advanced Mode (Windows®) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions.
Home > ControlCenter > ControlCenter4 (Windows®) > Set Up the Brother Machine Using ControlCenter4 (Windows®) Set Up the Brother Machine Using ControlCenter4 (Windows®) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Device Settings tab. 3. Click the Remote Setup button. 4. Configure the settings as needed. Export Click to save the current configuration settings to a file.
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, confirm that your data is correct, and then click OK. Cancel Click to exit the Remote Setup Program without uploading data to the machine.
Home > ControlCenter > ControlCenter4 (Windows®) > Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows®) Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows®) You can create up to three customized tabs, each including up to five customized buttons, with your preferred settings. Select Advanced Mode as the mode setting for ControlCenter4. 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Configuration button, and then select Create custom tab.
You can change or remove the created tab, button, or settings. Click the Configuration button, and then follow the menu.
Home > Brother iPrint&Scan for Windows® and Mac Brother iPrint&Scan for Windows® and Mac • Brother iPrint&Scan Overview • Scan Using Brother iPrint&Scan (Mac) 481
Home > Brother iPrint&Scan for Windows® and Mac > Brother iPrint&Scan Overview Brother iPrint&Scan Overview Use Brother iPrint&Scan for Windows® and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows®. The actual screen may differ depending on the version of the application. • For Windows® Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest application.
Home > Troubleshooting Troubleshooting If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs & Troubleshooting tips. Visit us at support.brother.com. Click FAQs & Troubleshooting and search for your model name.
Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance yourself.
Error Message Cause Action problem continues, call the telephone company and ask them to check your telephone line. Connection Error Other devices are trying to connect to the Wi-Fi Direct network at the same time. Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the WiFi Direct settings again. Connection Failed The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration.
Error Message Cause Action Brother Authorized Service Center to have your machine serviced. • Ink Absorber Pad Full The ink absorber box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty.
Error Message Cause Action Jam B Front The paper is jammed in the machine. Remove the jammed paper. Repeat Jam B Front See Related Information: Paper is Jammed in the Front of the Machine (Jam B Front). Make sure the paper guides are set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. Jam C Rear The paper is jammed in the machine. Remove the jammed paper. See Related Information: Paper is Jammed in the Back of the Machine (Jam C Rear).
Error Message Cause Action • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP. No File The memory card or USB flash drive in the media drive does not contain a .JPG file. Put the correct memory card or USB flash drive into the slot again. No Ink Cartridge An ink cartridge is not installed correctly. Remove the ink cartridge and re-install it slowly and firmly until it locks into place.
Error Message Cause Action See Related Information: Print a Fax Stored in the Machine's Memory. Paper Size Mismatch The paper size setting does not match the 1. Check that the paper size you selected size of paper in the tray. on the machine's display matches the size of the paper in the tray. -ORYou did not set the paper guides in the tray to the indicators for the paper size you are using. See Related Information: Change the Paper Size and Paper Type. 2.
Error Message Cause Action Tray Settings This message is displayed when the setting to confirm the paper type and size is enabled. To not display this confirmation message, change the setting to Off. Unable to Clean XX Unable to Initialize XX Unable to Print XX See Related Information: Change the Check Paper Size Setting. The machine has a mechanical problem. Open the scanner cover and remove any foreign objects and paper scraps from -ORinside the machine.
• Caller ID • Load Paper • Load Paper in the Manual Feed Slot • Printer Jam or Paper Jam • Clean the Paper Pick-up Rollers • Turn Off Memory Receive • Print a Fax Stored in the Machine's Memory • Change the Paper Size and Paper Type • Print Settings (Windows®) • Print Options (Mac) • Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) • Paper is Jammed in the Front of the Machine (Jam B Front) • Paper is Jammed in the Back of the Machine (Jam C Rear) • Paper Handling and Printing Pro
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report If the LCD shows: • [Unable to Clean XX] • [Unable to Initialize XX] • [Unable to Print XX] • [Unable to Scan XX] We recommend transferring your faxes to another fax machine or to your computer. See Related Information: Transfer Faxes to Another Fax Machine. See Related Information: Transfer Faxes to Your Computer.
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. 1. Press 2. Press to interrupt the error temporarily. [Settings] > [All Settings] > [Service] > [Data Transfer] > [Fax Transfer]. 3. Do one of the following: • If the touchscreen displays [No Data], there are no faxes left in the machine’s memory.
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Your Computer Transfer Faxes to Your Computer You can transfer the faxes from your machine's memory to your computer. 1. Press to interrupt the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer.
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. 1. Press 2. Press to interrupt the error temporarily. [Settings] > [All Settings] > [Service] > [Data Transfer] > [Report Transfer]. 3. Enter the fax number where the Fax Journal report will be forwarded. 4.
Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the following chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
Server Error Error Messages Cause Action Server Error 01 The machine's authentication information (needed to access the service) has expired or is invalid. Apply for Brother Web Connect access again to receive a new temporary ID, and then use the new ID to register the account to the machine. The file you are trying to upload may have one of the following problems: The file cannot be used: Authentication failed. Do the following: 1. Go to http://bwc.brother.com to get a new temporary ID. 2.
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages 498
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Open the ADF cover. 3. Remove the jammed document by pulling it upward. 4. Close the ADF cover. 5. Press . IMPORTANT To avoid future document jams, close the ADF cover correctly by pressing it down in the center.
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Lift the document cover. 3. Pull the jammed document out to the left. 4. Close the document cover. 5. Press .
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3. Close the document cover. 4. Press .
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper.
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/ Front) If the LCD displays [Jam A Inside/Front] or [Repeat Jam A Inside/Front], follow these steps: 1. Unplug the machine from the AC power outlet. 2. Pull the paper tray (1) completely out of the machine. 1 3. Pull the two green levers inside the machine to release the jammed paper. 4.
IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. 1 • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a. Close the scanner cover, and then reconnect the power cord. b. Open the scanner cover again, and then hold down until the print head moves to the center. c.
If your LCD error message was [Repeat Jam A Inside/Front], move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2). 2 1 When finished, continue with the next step. 6. Gently close the scanner cover using both hands. 7. Slowly pull the jammed paper (1) out of the machine.
If your LCD error message was [Repeat Jam A Inside/Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. 1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 1 c. Slowly pull the jammed paper out of the machine. d. Close the Jam Clear Cover. Make sure the cover is closed completely. When finished, continue with the next step. 8. Put the paper tray firmly back in the machine.
9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 10. Reconnect the power cord.
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam B Front) Paper is Jammed in the Front of the Machine (Jam B Front) If the LCD displays [Jam B Front] or [Repeat Jam B Front], follow these steps: 1. Unplug the machine from the AC power outlet. 2. Pull the paper tray (1) completely out of the machine. 1 3. Pull the two green levers inside the machine to release the jammed paper. 4. Slowly pull out the jammed paper (1).
If your LCD error message was [Repeat Jam B Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. 1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 1 c. Slowly pull the jammed paper out of the machine. d. Close the Jam Clear Cover. Make sure the cover is closed completely. When finished, continue with the next step. 5. Put the paper tray firmly back in the machine.
6. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 7. Reconnect the power cord.
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam C Rear) Paper is Jammed in the Back of the Machine (Jam C Rear) If the LCD displays [Jam C Rear], follow these steps: 1. Unplug the machine from the AC power outlet. 2. Pull the paper tray (1) completely out of the machine. 1 3. Pull the two green levers inside the machine to release the jammed paper.
7. Put the paper tray firmly back in the machine. 8. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 9. Reconnect the power cord.
Additional paper jam clear operations If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the AC power outlet and open the manual feed slot cover. 2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot. 3. Re-connect the power cord. The paper you placed in the manual feed slot will be fed through the machine and ejected.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine If You Are Having Difficulty with Your Machine For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Paper Handling and Printing Problems Paper Handling and Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. Printing Difficulties Difficulties Suggestions No printout Check that the correct printer driver has been installed and selected. Check to see if the machine's display is showing an error message.
Difficulties Suggestions Click • (Start) > Control Panel > Hardware and Sound > Printers. Windows® 7 and Windows Server® 2008 R2 (Start) > Devices and Printers > Printers and Faxes. Click • Windows® 8 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers. • Windows® 10 and Windows Server® 2016 Click > Windows System > Control Panel.
Difficulties Suggestions • The expiration date written on the cartridge package has passed. • The ink cartridge may not have been stored correctly before use. Make sure you are using Genuine Brother Ink. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Make sure you are using one of the recommended types of paper. See Related Information: Acceptable Paper and Other Print Media.
Difficulties Suggestions Smudge or stain at the top center of the printed page. Make sure the paper is not too thick or curled. Printing appears dirty or ink seems to run. Make sure you are using the recommended types of paper. Do not handle the paper until the ink is dry. See Related Information: Acceptable Paper and Other Print Media. See Related Information: Acceptable Paper and Other Print Media. Make sure the printing surface is face down in the paper tray.
Difficulties Suggestions Make sure that the paper is within specifications for the machine. See Related Information: Paper Weight and Thickness. Photo paper does not feed correctly. When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose. Machine feeds multiple pages. • Make sure the paper is loaded correctly in the paper tray.
• Troubleshooting • Error and Maintenance Messages • Replace the Ink Cartridges • Unprintable Area • Check the Print Quality • Change the Paper Size and Paper Type • Acceptable Paper and Other Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows®) • Clean the Print Head from Your Computer (Mac) • Check the Print Alignment from Your Brother Machine • Load Paper • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean the Paper Pick
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems Telephone and Fax Problems Telephone Line or Connections Difficulties Suggestions Dialing does not work. (No dial tone) Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. Make sure your machine has a dial tone by pressing the Hook button in Fax mode.
Difficulties Suggestions a slight interruption is crucial to your business, we recommend using a separate telephone line with no custom features. Receiving Faxes Difficulties Suggestions Cannot receive a fax. Make sure your machine has a dial tone by pressing the Hook button in Fax mode. If you hear static or interference on your fax line, contact your local telephone provider. Check all line cord connections.
Difficulties Suggestions If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD. 1. Plug the telephone line cord directly from the telephone wall jack to your Brother machine’s LINE jack. 2. Remove the protective cap from your Brother machine’s EXT jack, and then plug the telephone line cord from your answering machine into the EXT jack. 3.
Difficulties Suggestions See Related Information: Turn Off Memory Receive. See Related Information: Print a Fax Stored in the Machine's Memory. See Related Information: Cancel a Fax in Progress. See Related Information: Check and Cancel a Pending Fax. If you often get transmission errors due to possible interference on the telephone line or if you are using a VoIP system, try changing the Compatibility setting to Basic(for VoIP). See Related Information: Telephone Line Interference/VoIP.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Dial Tone]. 2. Press [Detection] or [No Detection]. 3. Press .
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Telephone Line Interference/VoIP Telephone Line Interference/VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimize errors in fax operations. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Compatibility]. 2. Press the option you want.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Other Problems Other Problems Copying Difficulties Difficulties Suggestions Cannot make a copy. Contact your administrator to check your Secure Function Lock Settings. Black lines or streaks appear in copies. Black lines on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip, scanner glass, and the white bar and white plastic above them. A Black marks or spots appear in copies.
Difficulties Suggestions 3. If an error message appears when you try to eject the memory card or USB Flash drive, it means the card is being accessed. Wait a while, and then try again. 4. If all of the above do not work, turn off your computer and machine, and then turn them on again. Cannot access Removable Disk from the computer. Make sure the Removable Disk function is set to on and you have correctly inserted the memory card or USB Flash drive. Part of my photo is missing when printed.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows®) • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly • Troubleshooting 529
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Use the Network Connection Repair Tool (Windows®) Use the Network Connection Repair Tool (Windows®) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. • Windows® 7/Windows® 8/Windows® 10 You must log on with Administrator rights.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report 531
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Cannot Complete the Wireless Network Setup Configuration I Cannot Complete the Wireless Network Setup Configuration Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below: Investigate the problem using the WLAN Report. Cause Action Your security settings (SSID/ • Network Key) are not correct.
Cause Action Direct configuration, do the following: • Interface If you are using your Brother machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. For Windows® If your wireless connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network Cause Action Your security software blocks your machine's access to the network. (The Network scanning feature does not work. ) • Windows® Interface Wired/Wireless Configure the third-party Security/Firewall Software to allow Network scanning.
Cause Action Interface Check your network devices using the ping command. For more information on how to confirm your network settings, see Related Information:Check Network Devices Using the Ping Command. The failed print job is still in your computer's print queue. • If the failed print job is still in your computer's print queue, delete it.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Want to Check that My Network Devices are Working Correctly I Want to Check that My Network Devices are Working Correctly Check Action Interface Wired/Wireless Check that your Brother Check the following: machine, access point/ • The power cord is connected correctly and the Brother machine is router, or network hub is turned on. turned on.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Want to Check that My Network Devices are Working Correctly > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly.
• My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network 538
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. Confirm that Google Cloud Print™ is enabled. Confirm that your machine is registered with Google Cloud Print™. If it is not registered, try to register again. I cannot print. Make sure your machine is turned on. Confirm your network settings.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your Brother machine. I cannot print. Make sure your Brother machine is turned on. Confirm the network settings.
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version and firmware update. 1. Press [Settings] > [All Settings] > [Machine Info.]. 2. Press one of the following options: Option Description Serial No. Check your machine's serial number. Firmware Version Check your machine's firmware version. Firmware Update Update your machine to the latest firmware.
Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3. Press [OK] for two seconds to reboot the machine.
Home > Troubleshooting > Reset Your Brother Machine > Reset Functions Overview Reset Functions Overview The following reset functions are available: 1. [Machine Reset] You can reset all the machine’s settings that you have changed. The Address Book, Fax Reports, and Call History will remain. 2. [Network] Reset the print server back to its default factory settings (includes Password and IP Address information). 3.
Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options When Having Printing Problems • Pack and Ship Your Brother Machine 544
Home > Routine Maintenance > Replace the Ink Cartridges Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message. The LCD displays which ink cartridge needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
3. Open the new ink cartridge bag for the color indicated on the LCD, and take out the ink cartridge. IMPORTANT • DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge. 1 • Quickly shake just the black ink cartridge horizontally 15 times as shown, before inserting it into the machine. 4. Insert the ink cartridge in the direction of the arrow on the label. Each color has its own correct position. 5.
The machine automatically resets the ink dot counter. If the LCD displays [No Ink Cartridge] or [Cannot Detect] after you install the ink cartridge, check that the ink cartridge is installed correctly. Remove the ink cartridge and reinstall it slowly until it locks into place. IMPORTANT • DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash with soap or detergent at once.
Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows®) • Clean the Print Head from Your Computer (Mac) • Clean the Machine's LCD • Clean the Outside of the Machine • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean the Base Pad • Clean the Paper Pick-up Rollers 548
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water. 1 3 2 3. In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with water.
• Telephone and Fax Problems • Other Problems 550
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Brother Machine Clean the Print Head from Your Brother Machine To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. • Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Computer (Windows®) Clean the Print Head from Your Computer (Windows®) To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. 1. Do one of the following: • For Windows Server® 2008 Click • For Windows® 7 and Windows Server® 2008 R2 Click • (Start) > Control Panel > Hardware and Sound > Printers.
• Clean the Print Head from Your Brother Machine 553
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Computer (Mac) Clean the Print Head from Your Computer (Mac) To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. 1. Select System Preferences from the Apple Menu. 2. Select Printers & Scanners, and then select the machine. 3. Click the Options & Supplies button. 4.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off. 2. Clean the LCD with a dry, soft lint-free cloth.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. • DO NOT use cleaning materials that contain ammonia. • DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. 1. If the paper support flap is open, close it, and then close the paper support. 2.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock. 1. Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position. 2. Clean the machine’s printer platen (1) and the area around it, wiping off scattered ink with a dry, soft lint-free cloth.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems. 1. Unplug the machine from the AC power outlet. 2. If the paper support flap is open, close it, and then close the paper support. 3. Pull the paper tray (1) completely out of the machine. 1 4.
Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems 559
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray. 1. If the paper support flap is open, close it, and then close the paper support. 2. Pull the paper tray (1) completely out of the machine. 1 3. Clean the Base Pad (1) with a soft lint-free cloth moistened with water.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the AC power outlet. 2. If the paper support flap (1) is open, close it, and then close the paper support (2). 1 2 3. Pull the paper tray completely out of the machine. 4.
Home > Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status from Your Computer (Windows®) • Monitor Machine Status from Your Computer (Mac) 562
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern. 1. Press [Settings] > [Maintenance] > [Improve Print Quality] > [Check Print Quality]. 2. Press [Start]. The machine prints the Print Quality Check Sheet. 3.
When a print head nozzle is clogged, the printed sample looks like this. After the print head nozzle is cleaned, the lines are gone.
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. Before adjusting the print alignment, make a print quality check first by pressing [Settings] > [Maintenance] > [Improve Print Quality] > [Check Print Quality]. 1.
Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the ink left in each cartridge. 1. Press [Settings] > [Maintenance] > [Ink Volume]. The touchscreen displays the ink volume and the page gauge 1. a b c d¹ a. Displays the cartridge ink level. b. Displays the ink level remaining in the internal ink reservoir. c.
• Print a Document (Windows®) • Print a Document (Mac) • Monitor Machine Status from Your Computer (Windows®) 567
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows®) Monitor Machine Status from Your Computer (Windows®) The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices; it allows you to get immediate notification of errors. • Do one of the following: - Double-click the - Windows® 7 Click icon in the task tray. (Start) > All Programs > Brother > Brother Utilities.
Error icons Icon Description The ink level is low. The ink cartridge needs to be replaced. There is a problem with the ink cartridge.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows®) > Status Monitor Indicators and What They Mean (Windows®) Status Monitor Indicators and What They Mean (Windows®) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition. • A yellow icon indicates a warning. • A red icon indicates an error has occurred. • A gray icon indicates the machine is offline.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows®) > Turn Off the Show Status Monitor Feature (Windows®) Turn Off the Show Status Monitor Feature (Windows®) The Show Status Monitor feature lets you know if there is a problem with a device that your computer is monitoring. The default setting is Only when printing from this PC. To turn it off, follow these steps: 1.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows®) > Turn Off the Status Monitor (Windows®) Turn Off the Status Monitor (Windows®) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Mac) Monitor Machine Status from Your Computer (Mac) Brother's Status Monitor utility program is a configurable software tool for monitoring the status of a device and notifying you immediately in the event of an error. You can also use Brother's Status Monitor to access Web Based Management. 1. Select System Preferences from the Apple Menu. 2. Select Printers & Scanners, and then select the machine. 3.
Icon Description The ink cartridge needs to be replaced. There is a problem with the ink cartridge.
Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. Before adjusting the paper feed, make a print quality check first by pressing [Settings] > [Maintenance] > [Improve Print Quality] > [Check Print Quality]. 1. Press [Settings] > [Maintenance] > [Improve Print Quality] > [Correct Paper Feed]. 2. Press [Next]. 3.
Home > Routine Maintenance > Change the Print Setting Options When Having Printing Problems Change the Print Setting Options When Having Printing Problems If your print result is poor quality, select these options depending on your purpose. When these settings are selected, the printing speed is slower. These options are available only when performing operations from the machine, such as copying. When printing from your computer, change the settings in the printer driver. 1.
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty. • The machine should be adequately insured with the carrier. IMPORTANT It is important to allow the machine to “park” the print head after a print job.
9. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink cartridge in the carton. 5 If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine. 10. Close the carton and tape it shut.
Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool.
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports • Settings and Features Tables 580
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. • Temporary settings (for example: Contrast and Overseas Mode) will be lost. • The date and time and programmed fax timer jobs (for example: Delayed Fax) will be retained for approximately 24 hours. • Other fax jobs in the machine's memory will not be lost.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date and Time • Set the Time Zone • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On • Set Your Station ID • Set Tone or Pulse Dialing Mode • Prevent Dialing a Wrong Number (Dial Restriction) • Reduce Printing No
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume 1. Press [Settings] > [All Settings] > [General Setup] > [Volume]. 2. Press one of the following options: Option Description Ring Adjust the ring volume. Beep Adjust the volume when you press a button, make a mistake, or after you send or receive a fax. Speaker Adjust the speaker volume. 3.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically Related Models: MFC-J995DW/MFC-J995DW_XL You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the fall. Make sure you have set the correct date and time in the [Date & Time] setting.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep Mode, it acts as though it is turned off. The machine will wake up and start printing when it receives a print job or a fax. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Machine to Power Off Automatically Set the Machine to Power Off Automatically The Auto Power Off feature can save power consumption. Set the amount of time that the machine will be in Sleep Mode before it automatically powers off. When this feature is set to [Off], you must power off the machine manually. To turn on the machine after the Auto Power Off feature has turned it Off, press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date and Time Set the Date and Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. 1. Press [Settings]. 2. Press [Date & Time]. 3. Press [Date]. 4. Enter the last two digits of the year on the touchscreen, and then press [OK]. 5.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00. Pacific Time in the USA and Canada is UTC-08:00.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Backlight]. 2. Press the [Light], [Med], or [Dark] option. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Dim Timer]. 2. Press a or b to display the [10Secs], [30Secs], [1Min], [2Mins], [3Mins], or [5Mins] option, and then press the option you want. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Your Station ID Set Your Station ID Set the machine's Station ID if you want the date and time to appear on each fax you send. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Station ID]. 2. Press [Fax]. 3. Enter your fax number (up to 20 digits) on the touchscreen, and then press [OK]. 4. Press [Name]. 5. Enter your name (up to 20 characters) using the touchscreen, and then press [OK].
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialing Mode Set Tone or Pulse Dialing Mode Your Brother machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode. This feature is not available in some countries. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Tone/Pulse]. 2. Press [Tone] or [Pulse]. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Prevent Dialing a Wrong Number (Dial Restriction) Prevent Dialing a Wrong Number (Dial Restriction) This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict Dialing when you use the dial pad, Address Book, Shortcuts and LDAP search. 1. Press [Settings] > [All Settings] > [Fax] > [Dial Restriction]. 2.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is [Off]. • When the Quiet Mode setting is turned on, 1. Press appears on the Home screen. [Settings] > [Quiet Mode]. 2. Press [On] or [Off]. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. 1. Press [Settings] > [All Settings] > [Initial Setup] > [Local Language]. 2. Press your language. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2. Press [QWERTY] or [ABC]. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts • Assign a Shortcut to an IC Card 597
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Add Shortcuts Add Shortcuts You can add the Fax, Copy, Scan, Web Connect and Apps settings you use most frequently by saving them as your Shortcuts. Later you can press the Shortcut to apply these settings instead of manually re-entering them. Some Shortcut menus are not available depending on your model. These instructions describe how to add a Copy Shortcut.
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Change or Delete Shortcuts Change or Delete Shortcuts You can change the settings in a Shortcut. You cannot change a Web Connect Shortcut or Apps Shortcut. If you need to change them, delete them, and then add a new Shortcut. 1. Press [Shortcuts]. 2. Press d or c to display the Shortcut you want to change. 3. Press and hold the Shortcut you want to change. 4. Press [Edit].
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Assign a Shortcut to an IC Card Assign a Shortcut to an IC Card • Assign a Shortcut to an IC Card with IC Card Reader 600
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Assign a Shortcut to an IC Card > Assign a Shortcut to an IC Card with IC Card Reader Assign a Shortcut to an IC Card with IC Card Reader Related Models: MFC-J995DW/MFC-J995DW_XL You can assign one machine Shortcut to your IC card. When you touch your IC card to the IC card reader connected to your machine, your personal Shortcut will automatically appear on the touchscreen.
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems 602
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verification Report The Transmission Verification Report prints the details of the last fax sent from your machine. Address Book The Address Book report prints a list of names and numbers stored in the Address Book memory. Fax Journal The Fax Journal prints a list of information about your last 200 incoming and outgoing faxes.
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press a or b to display the report options, and then press the option you want. 3. Press [Yes]. 4. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7" Touchscreen models) • Features Tables (2.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (2.7" Touchscreen models) Settings Tables (2.7" Touchscreen models) These tables will help you understand your machine's menu selections and options. [Settings] [Settings] Level 1 Level 2 Level 3 Descriptions Date - Time - Add the date and time on the screen and in the headings of the faxes you send. Clock Type - Select the time format (12-hour or 24-hour).
[General Setup] [Settings] > [All Settings] > [General Setup] Level 1 Level 2 Level 3 Descriptions Maintenance Improve Print Quality - Check and correct the print quality, alignment and paper feeding according to the LCD instructions. Print Head Cleaning - Clean the print head according to the LCD instructions. Ink Volume - Check the available ink volume. Ink Cartridge Model - Check your ink cartridge numbers.
Level 1 Level 2 Descriptions (Select shortcut button.) Register Card/NFC Assign a Shortcut to an IC card. Delete Card/NFC Remove a Shortcut from an IC card. [Fax] [Settings] > [All Settings] > [Fax] Level 1 Level 2 Level 3 Descriptions Setup Receive Ring Delay - Set the number of rings before the machine answers in Fax Only or Fax/Tel mode. Receive Mode - Select the Receive Mode that best suits your needs. F/T Ring Time - Set the length of the pseudo/double-ring time in Fax/Tel mode.
Level 1 Level 2 Level 3 Miscellaneous Distinctive Distinctive Descriptions (USA and Canada only) Turn on the telephone company's Distinctive Ring subscriber service to register your new ring pattern Ring Pattern on the machine. Area Code - Set your 3-digit area code only if you do not dial it within your own area code.
Level 1 Level 2 Level 3 Level 4 Descriptions WLAN TCP/IP IPv6 - Turn the IPv6 protocol on or off. For more information, go to the Brother Solutions Center at support.brother.com to see FAQs & Troubleshooting. Setup Wizard - - Configure your wireless network settings manually. WLAN Assistant - - Configure your wireless network settings using the Brother installation disc. WPS - - Configure your wireless network settings using the one-button push method.
Level 1 Level 2 Level 3 Level 4 Descriptions IPsec - - - IPsec is an optional security feature of the IP protocol that provides authentication and encryption services. We recommend contacting your network administrator before changing this setting. Network Reset - - - Restore all network settings back to the factory settings. [Print Reports] [Settings] > [All Settings] > [Print Reports] Level 1 Descriptions Transmission Print a Transmission Verification Report for your last transmission.
Level 1 Level 2 Descriptions Station ID Fax Enter your name and fax number so it appears on each page you fax. Name Tone/Pulse - Select the dialing mode. Fax Auto Redial - Set the machine to redial the last fax number if the fax did not go through because the line was busy. Dial Tone - Shorten the dial tone detect pause. Compatibility - Adjust the equalization for transmission difficulties. (Available only for some countries.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7" Touchscreen models) Features Tables (2.7" Touchscreen models) [Fax] (When [Fax Preview] is [Off]) Level 1 Level 2 Level 3 Descriptions Pause - - When you are entering a fax or telephone number on the control panel, Pause appears on the LCD. Press Pause when you need a delay while dialing numbers, such as access codes and credit card numbers.
Level 1 Level 2 Level 3 Descriptions Options Call History Caller ID History Select a number from the Caller ID History and then send a fax to it, add it to the Address Book, or delete it. Address Book Save as Shortcut When LDAP is off, the search will be within the Local Address Book. (Search:) When LDAP is on, the search will be within the Local Address Book and LDAP Server. Edit Store Address Book numbers, set up Group numbers for Broadcasting, and change and delete Address Book numbers.
Level 1 Level 2 Level 3 Level 4 Descriptions Sending Faxes Options Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent. Set Time Batch TX - Combine delayed faxes to the same fax number at the same time of day into one transmission. Real Time TX - Send a fax without using the memory. Overseas Mode - Set to On if you have difficulty sending faxes overseas. Call History Redial Redial the last number you dialed.
Level 1 Level 2 Level 3 Level 4 Descriptions Call History Outgoing Call Apply - Edit - Select a number from the Outgoing Call history and then send a fax to it, add it to the Address Book, or delete it. Caller ID History Apply - Edit - Select a number from the Caller ID History and then send a fax to it, add it to the Address Book, or delete it. [Copy] Level 1 Level 2 Level 3 Descriptions Save as Shortcut - - Save the current settings as a shortcut.
Level 1 Level 2 Level 3 Level 4 Descriptions to PC to File Other Scan to Actions - Scan documents and save them to a folder on your computer.
[Photo] Level 1 Level 2 Level 3 Select Files OK Print Settings - Adjust your photos with the options. Print All Print Settings - Print all photos in your media. Print Index Sheet Print Settings - Print a thumbnail page. Print Photos Print Settings - Print photos by choosing the index numbers. Select ID Photo Size Rotate Image Print ID photos for your resume, passport and so on.
Level 1 Level 2 Level 3 Descriptions This list appears when each Shortcut icon is pressed for 2 seconds. Delete - Delete the shortcut. Register Card/NFC - Assign a Shortcut to an IC card. Delete Card/NFC - Remove a Shortcut from an IC card. (Select shortcut button.) Rename Change the shortcut name. Edit Change the shortcut settings. Delete Delete the shortcut. Register Card/NFC Assign a Shortcut to an IC card. Register Card/NFC Remove a Shortcut from an IC card.
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities 620
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box. To avoid displaying the warning dialog box, you can install a self-signed certificate to use SSL/TLS communication.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management We recommend changing the default login password to prevent unauthorized access to Web Based Management. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box. 1. Start your web browser. 2.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup Change the Machine Settings Using Remote Setup The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows®) Remote Setup (Windows®) • Set Up the Brother Machine from Your Computer (Windows®) • Set Up the Brother Machine Using ControlCenter4 (Windows®) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows®) 627
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows®) > Set Up the Brother Machine from Your Computer (Windows®) Set Up the Brother Machine from Your Computer (Windows®) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Do one of the following: • Windows® 7 Click (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected).
Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and then exit the Remote Setup Program.
Apply Click to upload data to the machine without exiting the Remote Setup Program. 3. Click OK. • If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 137 and 161. • If you are using Windows® Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows®) > Set Up the Brother Machine Using ControlCenter4 (Windows®) Set Up the Brother Machine Using ControlCenter4 (Windows®) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Device Settings tab. 3. Click the Remote Setup button. 4. Configure the settings as needed.
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, confirm that your data is correct, and then click OK. Cancel Click to exit the Remote Setup Program without uploading data to the machine.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows®) > Set Up Your Machine's Address Book Using ControlCenter4 (Windows®) Set Up Your Machine's Address Book Using ControlCenter4 (Windows®) Use Remote Setup through CC4 to add or change Address Book numbers on your computer. If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) • Set Up the Brother Machine with a USB Cable Connection (Mac) • Set Up Your Machine's Address Book with a USB Cable Connection (Mac) 634
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) > Set Up the Brother Machine with a USB Cable Connection (Mac) Set Up the Brother Machine with a USB Cable Connection (Mac) Use Remote Setup to set up your Brother machine with a USB cable connection. To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup.
Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, enter the correct data again, and then click OK.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) > Set Up Your Machine's Address Book with a USB Cable Connection (Mac) Set Up Your Machine's Address Book with a USB Cable Connection (Mac) Use Remote Setup to add or change Address Book numbers on your computer with a USB cable connection. To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.
Home > Appendix Appendix • Specifications • Enter Text on Your Brother Machine • Brother Numbers 638
Home > Appendix > Specifications Specifications General Specifications Printer Type Print Head Inkjet Black Piezo with 210 nozzles x 1 Color • MFC-J995DW Piezo with 210 nozzles x 3 Memory Capacity 128 MB Liquid Crystal Display (LCD) 1 • MFC-J995DW 2.7 in. (67.5 mm) TFT Color Touchscreen LCD Power Source AC 100 to 120 V 50/60 Hz Power Consumption 2 • MFC-J995DW Copying 3: Approx. 20 W Ready 4: Approx. 3.5 W Sleep 4: Approx. 1.2 W Power Off 4 5: Approx. 0.2 W Dimensions • MFC-J995DW 7.8 in.
Document Size Specifications Document Size ADF Width 5.8 to 8.5 in. (148 to 215.9 mm) ADF Length 1 5.8 to 14.0 in. (148 to 355.6 mm) Scanner Glass Width Max. 8.5 in. (215.9 mm) Scanner Glass Length Max. 11.7 in. (297 mm) 1 Documents that are longer than 11.7 in. (297 mm) must be fed one page at a time.
Resolution 196 dpi (Black) (Vertical) Address Book • Groups Up to 6 Broadcasting • Automatic Redial 1 time after 5 minutes Memory Transmission • Up to 180 pages 1 Out of Paper Reception • Up to 180 pages 1 1 100 names x 2 numbers 250 (200 Address Book/50 Manual Dial) ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Copy Specifications Color/Black Yes/Yes Copy Width 8.26 in.
Scanner Specifications Color/Black Yes/Yes TWAIN Compliant Yes (Windows® 7 SP1 / Windows® 8 / Windows® 8.1 / Windows® 10) (macOS v10.11.6 / 10.12.x /10.13.x) WIA Compliant Yes (Windows® 7 SP1 / Windows® 8 / Windows® 8.
1 Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. Network Specifications • You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PCFax Receive (Windows® only), Remote Setup (Windows® only), and to access photos over a network connection. • Brother BRAdmin Light (Windows® only) is available as a download from Brother Solutions Center.
Windows N/A Server® 2008 Printing 50 MB N/A 80 MB 550 MB 64 bit (x64) processor Windows Server® 2008 R2 Windows Server® 2012 Windows Server® 2012 R2 Windows Server® 2016 Mac Oper ating Syste m macOS v10.11.6 macOS v10.12.x macOS v10.13.x Printing PC-Fax (Send) 5 Intel® Processor Scanning Removable Disk (USB or Memory Card) 6 1 Third party USB ports are not supported. 2 MFC-J995DW only 3 For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi.
Home > Appendix > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. • Press to cycle between letters, numbers and special characters. • Press • To move the cursor to the left or right, press d or c.
Home > Appendix > Brother Numbers Brother Numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. FAQs (Frequently Asked Questions) The Brother Solutions Center is our one-stop resource for all your Machine needs. Download the latest software and utilities and read FAQs & Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too. support.brother.
Related Information • Appendix 647
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